2 K/bytes download speed on T-Mobile UK - Desire Q&A, Help & Troubleshooting

2K/bytes download speed on T-Mobile UK
Using the speedtest.net app I'm only receiving 2 K/bytes download speed and an impressive 134 K/bytes upload.
There is nothing in the background using the Internet
Full signal strength/bars
APNs correctly setup on device (general.t-mobile.uk, username: t-mobile, pass: tm)
Have free 3GB Internet Booster on the account
Content filter removed
Capped data rate removed
Connecting by WiFi at home receives 1174.2 K/bytes down, 137.2 K/bytes up
I'm absolutely lost at what could be the fault. Called T-Mobile mobile tech support team and they say there's nothing wrong with my account or known issues with my area code, and my signal strength is top.
Sometimes I get 40 K/bytes max (very rare but possible)
Any ideas?

garreh said:
Using the speedtest.net app I'm only receiving 2 K/bytes download speed and an impressive 134 K/bytes upload.
There is nothing in the background using the Internet
Full signal strength/bars
APNs correctly setup on device (general.t-mobile.uk, username: t-mobile, pass: tm)
Have free 3GB Internet Booster on the account
Content filter removed
Capped data rate removed
Connecting by WiFi at home receives 1174.2 K/bytes down, 137.2 K/bytes up
I'm absolutely lost at what could be the fault. Called T-Mobile mobile tech support team and they say there's nothing wrong with my account or known issues with my area code, and my signal strength is top.
Sometimes I get 40 K/bytes max (very rare but possible)
Any ideas?
Click to expand...
Click to collapse
Test your SIM in another phone and see if that makes a difference.
If it doesnt then do 5 speed tests throughout the day noting the time and results and the postcode your in and call tech support and ask them to escalate it to the network guys

I've just tested my connection and got 247kbps download and 121kbps upload.
That's using the same app on T-Mobile, and I don't live in a city (though the speed results when I had my G1 were worse when I went into Newcastle).
Have you tried the speed test when your phone is closer to a different broadcast tower? That would be the easiest way to tell if it's your phone or the local network.

Thanks for your comments guys. I've just run the speed test at my work location in Slough (inside the office, much slower... I'm guessing because of the thick brick walls and loads amount of local networks and electrical equippment around)
Down: ranging from 76 to 133.7 KB/s
Up: ranging from 54 to 57.9 KB/s
Signal strength: poor (1 to 2 bars) ranging from -99db to -105, 7 to 3 asu
So it's faster at work with only 1 bar, how does that work?
I also tested it this morning in my home area (where I'm having the problems) and again it's 1-2 KB/s download speed but fast upload with full bars.

Checking this morning I'm getting 600kbps down/450kbps up on T-Mobile, 2 bars HSDPA.
This is quite low for my download speed, as I'm often getting 1.5mbps+.
If you are getting a problem in a specific location, chances are it is the cell tower.
Regards,
Dave

foxmeister said:
This is quite low for my download speed, as I'm often getting 1.5mbps+. If you are getting a problem in a specific location, chances are it is the cell tower.
Click to expand...
Click to collapse
I honestly don't know how you're getting those speeds. Top speed I've seen on my HTC Desire on T-Mobile is 150 KB/s

garreh said:
I honestly don't know how you're getting those speeds. Top speed I've seen on my HTC Desire on T-Mobile is 150 KB/s
Click to expand...
Click to collapse
It should be very achievable as long as you are connected to a cell via HSDPA, and the cell has sufficient capacity. Bear in mind that cell congestion can cause your speed to vary wildly during the day.
I presume that you have an H on your phone when you are testing?
Regards,
Dave

garreh said:
Thanks for your comments guys. I've just run the speed test at my work location in Slough (inside the office, much slower... I'm guessing because of the thick brick walls and loads amount of local networks and electrical equippment around)
Down: ranging from 76 to 133.7 KB/s
Up: ranging from 54 to 57.9 KB/s
Signal strength: poor (1 to 2 bars) ranging from -99db to -105, 7 to 3 asu
So it's faster at work with only 1 bar, how does that work?
I also tested it this morning in my home area (where I'm having the problems) and again it's 1-2 KB/s download speed but fast upload with full bars.
Click to expand...
Click to collapse
Looks like there is an issue on your home transmitter do what I said with the speed tests at intervals and get them to escalate it
Sent from my HTC Desire using XDA App

My handset shows the HSDPA symbol. Even during non-peak hrs like 3am it's still slow. Occasionally it spikes up to as high as 40KB/s but 9 times out of 10 its no faster than 2KB. Tried the sim in a friends HTC Hero and get the same result, if not around 30% slower (expected as this is a slower device than my Desire)

Just tried it on my phone and got a d/l of 1045 and u/l of 489. This is a bit slower than I normally get as I have full reception although it has thrown up a bit of a teaser as when I did the wifi speed check I was only getting 1.8 mbs where I am normally nearer 6 mbs

Related

T-Mobile Network Upgrade

I don't know if anyone else has noticed, but anything related to the internet is about 10 times faster today for me... I thought i had my wi-fi on until I read a post about T-Mobile's 7.2 rollout. I suggest you all check out your speeds.
Speed checked, maybe this had somethign to do with the service outtage the other night LOL
Speed Increase? Not here
I purchased my TP2 in part because T-Mobile's web site indicated full 3G coverage here in Centerville, Ohio. I've had the phone for a week now, and have YET to see the 3G connection on the phone. The E is all I ever see, and that speed has not increased since the outage.
Maybe your local tower was upgraded.
Zylograth said:
Speed checked, maybe this had somethign to do with the service outtage the other night LOL
Click to expand...
Click to collapse
I was thinking that very thing. Except without the "lol"
Maybe your local tower was upgraded.
Click to expand...
Click to collapse
Engadget is reporting that none of their tests are showing the new speeds yet, so it does appear to be limited to certain markets at this point.
so how do i increse my network speed if i have a speed of 177 with 3g
T-mobil HSPA roll out
T-mobile has started to roll out HSPA 7.2 mb in all 3G network areas. Go to www.tmonews.com to read up on it. They are trying to get most of the network up by the end of DEC. HSPA is much faster than 3g...about 3x.
Richard
To have 177 you must have a poor RF.
Honestly, I have 5mbps over Wi-Fi and that's more than the TP2 can handle for browsing. It doesn't load pages much faster vs a good 3G signal.
well i got 544 now that i have hspa turned on
Damn, I am in seattle and I range from 500kbps to over 3kbps via mobilespeedtest.com
here in phoenix i can get 3mbps on the handset and up to 9.3mbps thering on my laptop i even started playing call of duty using ics and see little lag. i am debating on canceling my cox subscription. i noticed this the day after the data outage. i can post speed tests if you dont believe me
i shouldnt have spoke so soon i only could get a max of 8.7 just now but im only at 3 bars on h on this side of my house... ill run further tests later...
here is test on speedtest
here is test on bandwithplace
Last Result:
Download Speed: 1988 kbps (248.5 KB/sec transfer rate)
Upload Speed: 355 kbps (44.4 KB/sec transfer rate)
Saturday, November 28, 2009 7:11:36 PM
dsl reports did not work because it said m,y connection was too fast for a mobile speed test
That is very nice, considering T-Mobile had their HSPA network crippled at a 4th of that a few months ago.
Testmyiphone.com works well, but the TP2 never ever registers higher than 2.17mbps over Wi-Fi. There is a limitation or something happening there because my iPhone averages over 4mbps(Wi-Fi) on the same site/same connection. Nevertheless it's accurate - over 3G here I get about 600-700kbps so no upgrades have been put online here.

T-Mobile 3G Users Welcome to HSPA 7.2 Mbps

So anybody who gets T-Mobile 3G now is able to take advantage of The new upgraded HSPA 7.2Mbps 3.5G network. Phone that are able to take advantage of this are the HTC G1, HTC MyTouch, HTC Dash 3G, HTC Touch Pro 2, Samsung Behold 2,and I believe the Blackberry 9700.
Check your speed using you phone browser at www.mobilespeedtest.com
Here is my speed in Miami, Fl.
Must not be in every market. 3g In phoenix seems to top out around 250kbps...at least right now.
Should in all 3G markets. It might be rolling out to different cities throughout the day.
http://www.tmonews.com/2010/01/t-mobile-officially-upgrades-to-hspa-7-2mbps/
Also try doing the 1Mb or larger test.
Yeah you're probably right. I'll just keep checking through the day. These speeds will nearly make the fee for 3g worth it.
Mine is 541kps, is that good? lol Have no idea about phone speeds.
The way ISPs advertise speeds is in bits. When we download is its bytes. So 7.2MBPS should be equilvalent to 7200 / 8 = 900 Kbytes a sec. So 900kbps should be max on our phones which is in between dsl and cable modem speeds. This is of course on the Tmobile Network. The fastest I got on my Tmobile TP2 was 800kbps full 3G bars.
I'm in the Tampa Bay area with full 3g bars. I did the 1MB test and got 717kb's per second. Not sure how to tell if I improved from before tmobile "upgraded" to hspa
mpicart said:
I'm in the Tampa Bay area with full 3g bars. I did the 1MB test and got 717kb's per second. Not sure how to tell if I improved from before tmobile "upgraded" to hspa
Click to expand...
Click to collapse
Sound just about right for 7.2MBPS.
WOW!!!! 6283 kbps here in PA
i have 727.273 with about 2 bars..is that good?
michealmyers said:
i have 727.273 with about 2 bars..is that good?
Click to expand...
Click to collapse
Me too, just about the same, which is an upgrade at least 50% from before. I can't wait to try it out at work tomorrow with a full signal!!!
1774kbps in phoenix right now...pretty decent...
I have always used :
http://www.dslreports.com/mspeed?jisok=1&more=1
However the site posted here gives me much better results, so I think I prefer it. Bit odd though.
Ok guys. When you test it out it gives yous the small download test. You need to retest at 2Mb or higher to see the real speed. I used the 7Mb test to test my connection and was consistently getting 6500Kbps - 7000Kbps
I noticed quite a difference between Opera and Opera 10 Beta. What's the most accurate browser to use?
To get a "true" test I use Internet Explorer
Too bad all this speed won't mean **** because our CPU is slow. You will only take advantage of these speeds when you tether to your computer.
Not sure the test is reliable, got so many reading on my end. 700+kps, sometimes 25kps (huh????) sometime 650++, etc.
I've tried 3 times using dslreports simple mobile test. 1MB and got
~700kb
~800kb
~900kb
thaddyusmaximus said:
I've tried 3 times using dslreports simple mobile test. 1MB and got
~700kb
~800kb
~900kb
Click to expand...
Click to collapse
Yeah I'm now getting all over this range.
I am unable to test with PIE for some reason though. Just hangs at "running test"

Desire 3g problems

I got my new phone, now i find out that it doesnt wana use 3g connection. Before i had HTC HD, and it connected to 3g even with only 2 dots of 3g signal. Now my desire on same network constantly jumps from 3g to hdspa , even if it shows 2 or more dots of signal. My friend has HTC Legend and it has the same symptoms. Basicly it shows 3G, but when i activate any app that uses internet it switches to lower speed. Does anyone knows what would be the cause of this behavior? Or how to force phone to use 3g even if signal quality is low?
ivicask said:
I got my new phone, now i find out that it doesnt wana use 3g connection. Before i had HTC HD, and it connected to 3g even with only 2 dots of 3g signal. Now my desire on same network constantly jumps from 3g to hdspa , even if it shows 2 or more dots of signal. My friend has HTC Legend and it has the same symptoms. Basicly it shows 3G, but when i activate any app that uses internet it switches to lower speed. Does anyone knows what would be the cause of this behavior? Or how to force phone to use 3g even if signal quality is low?
Click to expand...
Click to collapse
Is Hdspa not a faster version of 3g... Gprs is a slower speed. I always have my Desire switch to H when i browse the internet...
Johan
No its not, i got about 512kbs per sec on 3G with only 2 dots of signal . And now im getting top 150 kbs on full signal hdspa..
ivicask said:
No its not, i got about 512kbs per sec on 3G with only 2 dots of signal . And now im getting top 150 kbs on full signal hdspa..
Click to expand...
Click to collapse
Speeds
The following table compares the theoretical speeds available for these three technologies:
EDGE 3G HSDPA
Maximum download 236 Kbps 384 Kbps 1.8 Mbps
Maximum upload Approximately 100 Kbps 64 Kbps 384 Kbps

[Q] Slow data speed on 3 UK - any fixes?

Hi all,
I’m having really poor signal and slow internet connection on 3 network around North London area in the open (2/3 bars), and no data connection inside my house even in rooms with large windows. I’ve spend 2 hours on the phone with 3 technical support yesterday trying to solve this problem without any success. They are currently looking into this to see if they can fix it for me in the next couple of days.
I’ve tried the 3 sim in my Note with similar slow speed, so I can assume the handset is fine, and it must be a problem with 3 network. But since the 3 operator told me they have excellent coverage in my area and there is no engineering working taking place, I’m guessing this is the speed I can expect on their network, which is a shame since I choose 3 mainly for the unlimited internet package.
I’ve add couple of screen shots between Vodafone sim in the Note against 3 sim in the One X. The shocking thing is the 3 speed is much better than yesterday where it never reached over 1 mbps down.
Can somebody share some 3 network speed around north London please and any suggestion on how to solve this is greatly appreciated.
Many thanks for reading this long post, and happy Easter everyone.
3 is the slowest network in the uk it is well known thats why they offer cheapest plans. Personally i would have got a free payg sim from them first to test data speeds. Only thing u can do is send it back if u have a cooling off period
snowwhite007 said:
3 is the slowest network in the uk it is well known thats why they offer cheapest plans. Personally i would have got a free payg sim from them first to test data speeds. Only thing u can do is send it back if u have a cooling off period
Click to expand...
Click to collapse
I did brought the One X as pay as you go from them with £15 p/m rolling contract. My plan is wait after Easter and if the problem is not solved, I'll ask for 3 to cancel my rolling contract and unlock the One X for free so I can use it on other networks.
I'd like to stay on 3 if they can match Vodafone speed, as I want to stream music from Google and upload pictures to Dropbox due to the limited storage space on the One X.
What kind of speeds are you getting? I've been with Three for a while now, and always had good data speeds and connection APART from when I am up near Hampstead, which might be where you are.
Anyway, these are the speeds I am getting in West London
Bigmille said:
Hi all,
I’m having really poor signal and slow internet connection on 3 network around North London area in the open (2/3 bars), and no data connection inside my house even in rooms with large windows. I’ve spend 2 hours on the phone with 3 technical support yesterday trying to solve this problem without any success. They are currently looking into this to see if they can fix it for me in the next couple of days.
I’ve tried the 3 sim in my Note with similar slow speed, so I can assume the handset is fine, and it must be a problem with 3 network. But since the 3 operator told me they have excellent coverage in my area and there is no engineering working taking place, I’m guessing this is the speed I can expect on their network, which is a shame since I choose 3 mainly for the unlimited internet package.
I’ve add couple of screen shots between Vodafone sim in the Note against 3 sim in the One X. The shocking thing is the 3 speed is much better than yesterday where it never reached over 1 mbps down.
Can somebody share some 3 network speed around north London please and any suggestion on how to solve this is greatly appreciated.
Many thanks for reading this long post, and happy Easter everyone.
Click to expand...
Click to collapse
I have posted a thread about weak signal too - and I am on Orange.
Also, I assume three are quite slow anyway - and I doubt the unlimited plans help them out there.
*Also, feel lucky my average speed where I live is 1.9mbps on a mobile connection! Your old speed on Vodaphone is the same as my speed on broadband
On the brightside your ping seems to be better
OysterCatcheRR said:
What kind of speeds are you getting? I've been with Three for a while now, and always had good data speeds and connection APART from when I am up near Hampstead, which might be where you are.
Anyway, these are the speeds I am getting in West London
Click to expand...
Click to collapse
Thanks.
I work near Hampstead, so that is not good new, have to do some more tests when I'm back to work after Easter. I live in Barnet with is 7 miles further North.
I'll be happy to get 4-5 mbps down, 1 mpbs and ping around 200 ms, this way I can stream music and upload photos.
DomCowell said:
I have posted a thread about weak signal too - and I am on Orange.
Also, I assume three are quite slow anyway - and I doubt the unlimited plans help them out there.
*Also, feel lucky my average speed where I live is 1.9mbps on a mobile connection! Your old speed on Vodaphone is the same as my speed on broadband
Click to expand...
Click to collapse
The One X's WIFI signal seems no worse than my other mobile devices, and my 3 sim works just as bad in my Note, so I'm no sure about One X mobile signal strength.
I'd stay with Vodafone except they only allow 1GB p/m max for data usage, I think I'll try out Talkmobile as they use Vodafone network and have larger data allowance.
renegade1488 said:
On the brightside your ping seems to be better
Click to expand...
Click to collapse
You should see the results from yesterday, I was getting ping delay up to 2049 ms.
Bigmille said:
Thanks.
I work near Hampstead, so that is not good new, have to do some more tests when I'm back to work after Easter. I live in Barnet with is 7 miles further North.
I'll be happy to get 4-5 mbps down, 1 mpbs and ping around 200 ms, this way I can stream music and upload photos.
The One X's WIFI signal seems no worse than my other mobile devices, and my 3 sim works just as bad in my Note, so I'm no sure about One X mobile signal strength.
I'd stay with Vodafone except they only allow 1GB p/m max for data usage, I think I'll try out Talkmobile as they use Vodafone network and have larger data allowance.
Click to expand...
Click to collapse
Wifi signal has been excellent - just mobile data signal has been really shoddy (generally 1/2 bar max - getting 3/4 on my Milestone)
DomCowell said:
Wifi signal has been excellent - just mobile data signal has been really shoddy (generally 1/2 bar max - getting 3/4 on my Milestone)
Click to expand...
Click to collapse
Same here, 1 or 2 bars out of 5 inside of the house with no data connection, and 2 to 3 bars outside. I think it is a problem with 3 and not the phone as I'm getting the same poor signal with 3 sim in my Note, where as the Note gets full bars with Vodafone sim in it.
I made a speedtest today in a well covered area and I am impressed. ;-)
Country: Austria
Operator: Drei (Three)
hmm this seams quite worrying, is this typical speed for people one 3? I thought they had their network HSDPA+ enabled so should be seeing good speeds provided you had the signal.
I am getting about 8Meg down and 3Meg up. I have never seen such high upload speed before I got the One X....download speed seems much the same.
Also I have noticed that the One X seems to show fewer signal bars than previous handsets I have used but still works in all the same places. The One X drops to 3G data vs HSDPA(+) when not much data is passing through to save battery power.
I can't comment on the signal strength in London, but I travel between Lincolnshire - Hull and the coastal regions (Bridlington, Withernsea, etc) and in most locations, even if the signal isn't the strongest, the speed is blisteringly fast.
This is a test I just ran and I wasn't even on a 3G signal, only 2 bars on H.
hmm sounds to me then like the may have a few cell sites that need a back haul upgrade on their fibre links.
Probably to be expected in London and other area's with high population density.
Guys you get some good speeds on 3 compared to T-Mobile network 0.46 download, 0.13 upload. This is obviously within my house and signal has always been poor.
Got about 3Mbps down and 1.5Mbps up average in Salford on 3 UK. Pretty decent to me.
My results were from sitting in my living room.
Sent from my HTC One X
These are my results from North West England, indoors -
Download: 5.37 Mbps
Upload: 1.56 Mbps
Ping: 160 ms
Though it does vary a bit.
I went back to the 3 store this afternoon to get a new micro sim card, as the original sim card was cut by the staff from a normal sim, so there might be a chance it wasn't cut properly.
However, the phone with the new sim still produce slow data speed of less than 1mpbs down and 0.05 mbps up. The interesting things is while in the 3 store the speed test was over 6 mpbs down and 2 up with 78 ms ping.
im on 3 and i live in a little village in the middle of no were, and my speeds are very fast have never had an issue with my 3 network at all.

Max data speed? Got 51Mbps tethering

Just got a blazing fast speed that makes me wonder what the max the phone is capable of.
My test was done on laptop connected to My One via Wifi tether. That was the speed from Verizon towers.
sabindaman said:
Just got a blazing fast speed that makes me wonder what the max the phone is capable of.
Click to expand...
Click to collapse
im limited by my ISP but 802.11AC can do quite a bit of speed. connected at home i can see its at 145mbps om local network, but my isp cant go higher than 60mbps
synisterwolf said:
im limited by my ISP but 802.11AC can do quite a bit of speed. connected at home i can see its at 145mbps om local network, but my isp cant go higher than 60mbps
Click to expand...
Click to collapse
Will clarify My OP
My test was done on laptop connected to My One via Wifi tether. That was the speed from Verizon towers.
sabindaman said:
Will clarify My OP
My test was done on laptop connected to My One via Wifi tether. That was the speed from Verizon towers.
Click to expand...
Click to collapse
oh, speed test over tether.
still limited on the ISP but 50 - 60 is what i get
synisterwolf said:
oh, speed test over tether.
still limited on the ISP but 50 - 60 is what i get
Click to expand...
Click to collapse
I fell like there is still some confusion. The test was performed on a laptop which was connected to the hotspot of my htc one which was on VZW network.
What is the fastest someone has seen from the towers?
Check this out. It is kind of old but I think the information is still valid.
http://phandroid.com/2013/10/15/verizon-lte-tower-upgrades/
Sent from my HTC6500LVW using Tapatalk
I wish i got those speeds. I only get arround 8 mbps durring the day, and arround 28 late nights when the network is less congested. My best ever was 32.27 mbps, and that was at 3:30 in the morning.
Theoretical max speed on Verizon's 700 MHz band is 73 Mbps. The One doesn't support the new AWS band like the Galaxy S4 and G2 which can go up to 150 Mbps.
Of course, with Verizon's 4G network as crappy and overloaded as it is right now, you'd struggle to get 10.
I average about 30 in my area and I've had 56 at the highest.
Sent from my HTC6500LVW using Tapatalk
I have seen high 40 to low 50 while driving through Charlotte nc when they first got lte. It's dropped drastically now. Where I live I get 8 to 15 and more than happy with that. Long as hulu and Netflix works all I need.
Sent from my HTC6500LVW using Tapatalk
At my work I get 17-20 consistently. Home will bounce around between 8 and 18. Lowest I have seen without dropping to 3g was a 4 down the street, after having put a custom rom on my phone.
50ish is the most I've gotten so far.
sabindaman said:
Just got a blazing fast speed that makes me wonder what the max the phone is capable of.
My test was done on laptop connected to My One via Wifi tether. That was the speed from Verizon towers.
Click to expand...
Click to collapse
I love that you rounded up, even though you're close to 50
dbornack said:
I love that you rounded up, even though you're close to 50
Click to expand...
Click to collapse
50 was the end speed but it was spiking into 51 many times
Me still 20. Philippine's area
mine got 15-20 PH area.
me got 20-30mbps
I was at 34Mbps down and 27Mbps up in NC
Sent from my HTC6500LVW using Tapatalk
I was getting 25-40 easily. Then the iPhone 5 was released. Now I only get ~ 4-5.
I've definitely seen a reduction of performance over the past year in my area. I could pull 30Mb+ even in a densely populated suburb (Philly metro), but now it struggles to hit 15Mbps in the same spot. Not that I'm complaining.
Max I've ever tested was 55Mbps in a popular mountain resort town during an off-peak season. Hopefully vzw builds out more capacity (per the link above) and keeps the speeds at a satisfactory level, but I don't expect to see 50Mbps regularly.

Categories

Resources