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ok everyone my first post here and I am not very familiar with the technincal stuff so please explain the fix properly (if their is any)
I have the o2 xda orbit and I never tried to modify it (change firmware, rom etc) or upgrade to WM6. Everything is original the way that it came. I have been using the orbit for about 6 months now and I had bought it off ebay.
Just yesterday I was chargin the orbit through the usb cable and I removed it since i had to go out and i just put it in my jeans pocket and after 5 min when i took it out there was a blank white screen. I took the battery out overnight and turned it on in the morning but still the same thing happens. The images below show exactly what shows up on my screen
I dont know what to do The minute i turn it on that is the only screen i see. No windows logo nothing. I removed the sim card and memory card. But still no luck. Can i change it through warranty eventhough I live in Canada? ANy help is appreciated!! I would be glad to give more information to you if I can.
If you know of any other forums where i can get better help, please let me know.
Switch it on but hold in the voice record button when you do it, do you get a Red/Green/Blue screen?
Maybe, it saw a ghost?
MaskedMarauder said:
Switch it on but hold in the voice record button when you do it, do you get a Red/Green/Blue screen?
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Click to collapse
nope same blank white screen with a line in the middle.
Looks like a serious hardware death there. Did you buy it off an ebay shop or private? If from a shop you may be able to make a warranty claim, if not you'd have to post it to a repair centre and cross your fingers.
I am presuming here that you have tried a Hard Reset too, ie holding down both softkeys whilst resetting, then releasing the softkeys when you get a confirmation message.
if i press the reset button nothing happens. Orbit only responds to the power button. I bought it off ebay and hence the problem. Do you think it is only a screen malfunction and if i buy a replacement screen I should be able to solve the problem? is it easy to replace the screen by myself?
I DONT KNOW IF IT'S WORK for you BUT... I work in a big shop where a lot of clients buy differents models from Htc and, 2 months ago, somebody have the same problem (with 2 lines) WITH a Tytn. We have flashing his tytn with the original rom and the problem has gone !
Have you try to make a connection with you pc ??? If activsync work...(maybe the bootloader work and ... of course, you can't see if the htc is running because you screen d'ont work for the moment)... you have nothing to loose if you try... If activsync dont work, try to put a original signed rom from htc to the root directory of your microsdcard and follow this tread from the xda-wiki section : http://wiki.xda-developers.com/index.php?pagename=Artemis_SD_Card_Flashing
REALLY, I'M NOT A PROFESSIONAL BUT I REALLY THINK THIS IS MADE BY SOMETHING WRONG (FOR ANY RAISON) IN YOUR ROOT DIRECTORY AND THE SCREEN CAN'T WORK NORMALLY... oF IT'S MEABY DUE TO A BAD CONTACT BEETWEEN YOU SCREEN AND THE "MOTHERBOARD" FROM THE PDA.
I HOPE THIS CAN HELP YOU.
derooseolivier said:
I DONT KNOW IF IT'S WORK for you BUT... I work in a big shop where a lot of clients buy differents models from Htc and, 2 months ago, somebody have the same problem (with 2 lines) WITH a Tytn. We have flashing his tytn with the original rom and the problem has gone !
Have you try to make a connection with you pc ??? If activsync work...(maybe the bootloader work and ... of course, you can't see if the htc is running because you screen d'ont work for the moment)... you have nothing to loose if you try... If activsync dont work, try to put a original signed rom from htc to the root directory of your microsdcard and follow this tread from the xda-wiki section : http://wiki.xda-developers.com/index.php?pagename=Artemis_SD_Card_Flashing
REALLY, I'M NOT A PROFESSIONAL BUT I REALLY THINK THIS IS MADE BY SOMETHING WRONG (FOR ANY RAISON) IN YOUR ROOT DIRECTORY AND THE SCREEN CAN'T WORK NORMALLY... oF IT'S MEABY DUE TO A BAD CONTACT BEETWEEN YOU SCREEN AND THE "MOTHERBOARD" FROM THE PDA.
I HOPE THIS CAN HELP YOU.
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Click to collapse
Could you give me step by step instructions on flashing the xda orbit rom. Out of frusturation i tried updating the orbit to WM6 and it successfuly updated according to message on my computer screen. So i have wm6 on my phone now but still the same problem.
I exctacted the file and put it in the root of my sd card and pressed the voice button and power button. Now how do i know that the ROM is being flashed? (since i just see the white screen). Even for the orbit should i just name the file on the microsd card as ARTEIMG.nbh ?
Thanks for all your help..but since i am new to this could you please explain teh process in more simpler terms?
Thanks again
dealsoutlook said:
ok everyone my first post here and I am not very familiar with the technincal stuff so please explain the fix properly (if their is any)
I have the o2 xda orbit and I never tried to modify it (change firmware, rom etc) or upgrade to WM6. Everything is original the way that it came. I have been using the orbit for about 6 months now and I had bought it off ebay.
Just yesterday I was chargin the orbit through the usb cable and I removed it since i had to go out and i just put it in my jeans pocket and after 5 min when i took it out there was a blank white screen. I took the battery out overnight and turned it on in the morning but still the same thing happens. The images below show exactly what shows up on my screen
I dont know what to do The minute i turn it on that is the only screen i see. No windows logo nothing. I removed the sim card and memory card. But still no luck. Can i change it through warranty eventhough I live in Canada? ANy help is appreciated!! I would be glad to give more information to you if I can.
If you know of any other forums where i can get better help, please let me know.
Click to expand...
Click to collapse
Sorry to tell you dear friend but your LCD is cracked, you can see it very clearly on the first picture, bottom right hand corner.
simple way to test if true is to connect to the pc and see if its recognised.
sorry to give you some bad news.
neilhhardy said:
Sorry to tell you dear friend but your LCD is cracked, you can see it very clearly on the first picture, bottom right hand corner.
simple way to test if true is to connect to the pc and see if its recognised.
sorry to give you some bad news.
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Click to collapse
i dont mind the bad news. So if i just buy a replacement lcd from ebay would that work? How hard is it to replace LCD? Is it something that i can do by myself? What should i be buying THIS OR THIS. You guys know of any other cheap places where i can buy lcd screen? My computer does recognise the orbit once i connect it to the computer and activesync successfuly completes the operation. So i am guessin there is something wrong with the lcd screen.
If You Put Out Your Battery More Than 30 Second, It Make The Same ?? And In The Same Place???
NOW YOU HAVE NOTHING TO LOOSE... if is it the screen, you must change it...
But before, try to flash one more time your artemis with the original wm5 and, for sure, begin to make it supercid before (so you are sure you dont make a second problem !).
The client with a same problem (but not with the little trace at the right side from your screen) is happy now ! Play also a littlebit to make hardreset, softreset, usb bootloadermode ... And maybe you will see the color coming back!
I said one more time, i am not a professional for this problem but, "still trying" is never bad.... And for the screen... if you command him, you must waiting... so... try it first and if you have no more solution to try, send the pdaphone to htc... And if it's the screen, pay the replacement to htc and dont make it you self ( ebay?? are you sure 100 % the screen you buy its working???!!!??? ).
Yeah, if your computer recognises it, it'll just need a new screen.
cr0bar said:
Yeah, if your computer recognises it, it'll just need a new screen.
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Click to collapse
Ok, first bit, there is a section on this forum on linking where to buy a lcd with touch screen, and there is also a guy who has done this, you can read up on it, but it will take you some time and hours removing the covers ( trying not to damage them ) and also hours of painfull cleaning, dust is the worst thing you could ever imagine,as soon as that nice lcd comes out of the package you will have dust all over it and once you have the phone back together the smallest amount of dust trapped inside will drive you crazy.
The best action for you to do would be to send it off for repair, in the end you will have your phone fully working.
the price of the replacement LCD is around 80 Euro's + sending cost.
the price you have to look into for a repair could be double.
but look into this carefully and ask yourself these questions.
1. Have you ever done this before.
2. Do you have the right tools.
3. Do you have a lot of paitience.
4. Is it worth doing it yourself and causing more damage to the phone ?
if you cannot say yes to all of these points that the solution is to send it off to repair.
hope this helps.
Regards.
Neil Hardy
to dealsoutlook
i've just sent you a pm! please check
Does anyone know, where can it be send for repair to?
I have a bricked phone (even bootloader is not started).
And it was bought at eBay, so no any warranty or so.
This is XDA Orbit and I'm in Austria, where O2 has no representation.
Could you, please, advice the companies/possibilities to reapir it (chip change or direct reflashing - not via USB).
Alex
neilhhardy said:
Ok, first bit, there is a section on this forum on linking where to buy a lcd with touch screen, and there is also a guy who has done this, you can read up on it, but it will take you some time and hours removing the covers ( trying not to damage them ) and also hours of painfull cleaning, dust is the worst thing you could ever imagine,as soon as that nice lcd comes out of the package you will have dust all over it and once you have the phone back together the smallest amount of dust trapped inside will drive you crazy.
The best action for you to do would be to send it off for repair, in the end you will have your phone fully working.
the price of the replacement LCD is around 80 Euro's + sending cost.
the price you have to look into for a repair could be double.
but look into this carefully and ask yourself these questions.
1. Have you ever done this before.
2. Do you have the right tools.
3. Do you have a lot of paitience.
4. Is it worth doing it yourself and causing more damage to the phone ?
if you cannot say yes to all of these points that the solution is to send it off to repair.
hope this helps.
Regards.
Neil Hardy
Click to expand...
Click to collapse
Thanks for letting me know..i though it was a pretty simple thing to do by myself. But now I definitely dont want to take that chance. I will shop around for some local cell repair shop. But since this phone is not available in canada I dont know where to go. Does anyone know of a repair shop in Toronto?
I would think the quickest turnaround would be throught HTCamerica. Its located in Houston Tx...
http://www.america.htc.com/support/service-repairs.html
thats just my two cents, turnaround time is like 5 to 7 days after receipt... if they service your phone, they do p3300, you would have to call to find out
Hey Buddy
dealsoutlook said:
i dont mind the bad news. So if i just buy a replacement lcd from ebay would that work? How hard is it to replace LCD? Is it something that i can do by myself? What should i be buying THIS OR THIS. You guys know of any other cheap places where i can buy lcd screen? My computer does recognise the orbit once i connect it to the computer and activesync successfuly completes the operation. So i am guessin there is something wrong with the lcd screen.
Click to expand...
Click to collapse
I can help u. just reply. I have gone thru such case. OK Post me and I will guide U
Cheers
This happened to mine too,and screen was not broken.Working internally but white 'screen of death' showing.Sent back to 02 but no mention of fault on return.I think rom suffers corruption since it was after x close, fix.Not sure though!
Hey guys, so I've had the tilt 2 for about 2 weeks now and for the past couple of days I've had some problems with it. My phone sometimes REALLY laggy, this tends to happen MOSTLY when I'm trying to access my messages. The screen freezes for like a minutes and then lags a lot. I eventually have to hold down the power key and turn off the phone which takes a while, I try to stray away from taking the battery out. Also it seems as if sometimes the phone is acting really slow, trust me though I am very pleased with this phone, however these few issues have been bothering me.
Is their a reason why my phone lags and freezes every once in a while and is there a way to stop this?
Is their anyway to speed up my phone? If so how?
Also, I called AT&T and had my old LG Incite replaced with the Tilt 2, they shipped me the Tilt 2 and I shipped them back my LG Incite, they did this all for no cost what so ever on my part, shipping was free and I got my phone the next day I ordered it (First class mail I presume). Now the question is am I still eligible for the 30-day warranty? I'm not sure if that's exactly whats its called but I know when you buy a phone from a store you have up to 30 days to replace it for another new phone (same exact phone) if you had any problems with it. Can I get my Tilt 2 replaced for a new Tilt 2?
Howdy
Well I think you are having the same issues a lot of us have had, and the thing is most actually flash a non-stock ROM.
HTC has released some patches for the laggy SMS issue you can find that here
Also I have heard to never ever pull the battery there is an actual reset button located above the stylus on the side of the phone, but you must remove the cover!
As for the thirty day warranty you may very well still be eligible I actually went through 3 Fuze's before I received a Tilt 2 (albeit it was unreleased... at the time I received 2 Fuze's), but the only way to be sure is to contact AT&T. I'd say your best bet would to be to attempt and obtain another Tilt 2 just to rule out faulty hardware, and then run the patches and see if that is better!
Oh and try jumping over to the ROM forum and read up on Flashing a custom ROM, but PLEASE beware if you do this you will have to revert the device to factory ROM, SPL, and Radio prior to sending it to AT&T! Essentially it "voids" the warranty, but you can easily return the device to stock with a little know how!
Good luck to you and have a Merry Christmas!
Edit: Sorry I kinda missed "is there anyway to speed it up" and yeah there are a lot of ways: Try looking for Advanced Config, Clean RAM (to keep your memory freed up), and there is a thread somewhere that lists bloatware that can be removed. However, the best and quickest way would to be to look into a Custom ROM, in fact there is a "bloat free" version of the AT&T ROM available on this forum!
Hi everyone.
Received may phone yesterday. Powered up and did all the wizard stuff (date, time, GMT, etc).
Phone booted into Sense interface. Took a look at some menus and decided to turn off the phone (I was at work and had no time to let it charge). Then the first bug. After trying to power off, the HTC screen froze. Had to take the battery off.
Came home and tried again. Froze on the HTC screen on start up.
Looked for some info on Google and found a lot of people with similar problems. Some answers (including here) pointed to a volume down + power action, followed by a clear storage option.
Did that.
The phone buzzed seven times on HTC screen and froze again.
Tried fastboot, froze.
Tried clear storage again, froze.
What's my option beside that?
All I found is this same procedure.
Tried with and without the SD card. With and without SIM card. With battery, with USB cable, with both...
Always freezing on the HTC screen.
After some minutes on the HTC screen the phone seems a little warm.
I didn't root it, so it had Android 2.1 on it. Didn't change a bit. It's quite difficult to find someone with a problem like this (can't even get to theSense UI) without haven't tried to root.
Any help is really appreciated.
Thanx.
This all points towards hardware failure/production faults so don't even bother with fixing it yourself. Just take it back to the store you bought it or send it to HTC for repair.
Damn, that sux! :/
My first HTC phone.
Never had any problem with my X10 mini. Just wanted a bigger screen.
I don't like Motorola and Samsung Galaxy seems too big.
Have to think now about getting another Desire.
Thanx for the reply.
Out of interest, how long did you wait on the HTC screen? It can take a few minutes to boot on the stock ROM
Some good minutes.
Why buy a new one, this should be under warranty? Did you bought this one second hand?
You cloud try to run a RUU but if it's a new phone I wouldn't bother with because it increased the chance you brick it and lose the warranty.
I bought it on an ebay like site.
I already contacted the seller and she asked me to send it back. But I was hoping I could do something to make it work.
Unfortunately she doesn't have another one to send me. So I'll get a refund for now.
The seller told me she can get another Desire only on February 15th.
I don't know if it's worth the wait.
I can ask for a refund and buy from another seller right away. And I think it's better, because I can't stand waiting so long for something I already paid for.
Hello all
i have read through these forums found a range of ideas but have found no specific answer to my problem.
heres a few details (i am not up to scratch on the technical details but will do my best)
a coupe of weeks ago i did something to my phone (rooting i thinkit is called ) where i created a partition on my sd card so i could use the app sdlink. the reason for this was after every app update i was getting low memory and my phone was very sluggish so i wanted to shift it all to that partition. i managed to do this no problem, the phone worked absolutly fine afterwards.
over the weekend i was away and i noticed my phone getting slower, when ever i wanted to take a picture the camera would take ages to load. this just got worse and worse to the point of the screen hardly coming on when i activated it, the only thing that got the screen up was sliding the gamepad open and shut a few times.
it also became extremly sensitive, i could use the screen when i got it back on but the slighest nudge on the slide mechanism and it would go blank.
when i got home i tried the repair open on pc companion and it went completly black.
i have tried this a few times, i have flashed with ftf files i have used SEUS many times and nothing. it will occasionally come on, load up but the slighest touch and it goes blank.
Is the phone usesless?
shall i keep trying? i have rang up my insurance and they will want me to send it to them in a few day, i want to keep trying myself though because the excess i cant really afford to pay at the moment.
Thankyou, any help would be greatly appreciated
That sounds like a hardware fault - something wrong with your screen or a cable. I'm afraid your only option is to get it repaired
well, i am going to have to concede its a hardware problem. my phone rang and i didnt even realise it was on. it showed on my screen i lightly touched it and it went blank but continued to ring. thanyou anyway
try this
http://forum.xda-developers.com/showthread.php?t=1252038
If the screen came on, then flipped back off, I highly doubt that process will fix it. You're better off just getting it exchanged.
Did you look into a warranty replacement? The phone, itself, is not quite a year old, so you should still be under warranty. Reverting it to stock using the .ftf process would have gotten rid of root, so your warranty shouldn't be voided anymore.
Edit: Maybe the phone is a year old, but do look into it. You have a year manufacturer's warranty that, unless you got the phone right when it was released, should still be in effect.
xperia play dead!!
my case my xperia play is totally off, its only vibrate whn i press power button. Some days ago my play working perfectly but whn i slide up or down my screen display goes off but my mobile is on & thn i press lock button and thn press unlock the screen, but oneday i was using my mobile and suddenly my mobile display off again at tht time mobile on only screen off thn i pulled out battery and restart my mobile but thr was no luck, my xperia play dead only vibrate. i flash my mobile several time through flashtool but no luck. I think its slider cable issue or may be motherboard, is thr any luck to send my mobile to sony repair center bec i am a secnd owner but no purchase slip or any bill. kindly confim me, is thr any chance that sony repair my mobile???
your early response in this regard will be highly appreciated..
The infamous slider flex cable. Same thing wrong with mine.
I'm starting to think that slider is a faulty design. More and more people are having issues. After taking apart my xplay, I can tell you the way it's designed puts a lot of stress on that cable. The engineers weren't doing their job..
Sony needs to do a warranty extension/recall because of this IMO
Maybe we should all make a petition.
So I have a rooted CDMA xperia play running 2.3.3, my question is is it possible to unlock the bootloader of my phone? Cuase from my reading CDMA xperia plays are unable to have the bootloader unlocked
gagebiddy said:
So I have a rooted CDMA xperia play running 2.3.3, my question is is it possible to unlock the bootloader of my phone? Cuase from my reading CDMA xperia plays are unable to have the bootloader unlocked
Click to expand...
Click to collapse
The only way is to pay to have it unlocked
So I bought this xperia play off ebay..it was listed as having a bootloop so I figured.."Should be an easy fix." Well..as long as its plugged into the computer, and i hold the search button, I can get it to boot. Doing that got me to the home screen where I discovered the touchscreen is broken and doesn't respond. It has the latest update on it and the ps buttons work, so I'm wondering if it's even worth rooting, or even possible with the touch screen working.
dragonrazorz said:
So I bought this xperia play off ebay..it was listed as having a bootloop so I figured.."Should be an easy fix." Well..as long as its plugged into the computer, and i hold the search button, I can get it to boot. Doing that got me to the home screen where I discovered the touchscreen is broken and doesn't respond. It has the latest update on it and the ps buttons work, so I'm wondering if it's even worth rooting, or even possible with the touch screen working.
Click to expand...
Click to collapse
First thing you should do is replace the touchscreen digitizer (you can find some on places like ebay) by following guides like these
http://forum.xda-developers.com/showthread.php?t=1593067
OR
http://forum.xda-developers.com/showthread.php?t=1547756
Next you can root your phone by following guides like these (ROOT AT OWN RISK!!!!)
http://forum.xda-developers.com/showthread.php?t=2054495
OR
http://forum.xda-developers.com/showthread.php?t=2054504
OR
http://theunlockr.com/2013/03/27/how-to-root-the-sony-xperia-play/
Hit thanks if I helped :good:
dragonrazorz said:
So I bought this xperia play off ebay..it was listed as having a bootloop so I figured.."Should be an easy fix." Well..as long as its plugged into the computer, and i hold the search button, I can get it to boot. Doing that got me to the home screen where I discovered the touchscreen is broken and doesn't respond. It has the latest update on it and the ps buttons work, so I'm wondering if it's even worth rooting, or even possible with the touch screen working.
Click to expand...
Click to collapse
I had a weird experience just like yours. At first the touchscreen is messing, and then it became totally unresponsive. I did everything I could. Debranding, changing firmwares, restore factory using SUS, using pc companion, etc, but again, the screen isn't responding but just like yours the gaming pad is perfectly working. I turned it off for a day and when I turned it on again, it shows some responsiveness just a little bit but then again, it became unresponsive later on. So I came a conclusion, if the flex is broken, why the hell I can navigate using the pad? So I turned it off for a week without removing the battery, sim, and microsd. Surprisingly when I turned it back on, it came back to normal. It was a year ago and until now the screen is pretty responsive. Hope we have the same problem:victory:
Thanks for the tips, I was able to return it and bought one from someone that already worked. Sadly its a verizon branded one and can't unlock the bootloader..dang I hate verizon (i have an htc as my main phone.)
After some extra reading I finally got the new one rooted and running 2.3.3 I wish I could flash more roms but from what I read, the gb roms are the best for gaming and so thats basically what I got it for, its pretty cool! Thanks again!
Correct the best roms for the xperia play are gingerbread based roms which only work on the international phones. You pretty much have the short end of the stick lets just say. Development for the r800x halted since of March 2012.
Luckily I didnt buy it for development ha, maybe another day I'll switch it for a gsm version or wish for Sony to make an upgraded one!