This product actually does not fit the Captivate correctly, and at least one other XDA member has had this problem as well. It seems to be a manufacturing defect where the bottom-left corner won't close all the way.
What really pisses me off is how Samsung treated me when I called their Accessories Returns department. The first time I called, I was given an RMA number and told the postage pre-paid label would show up in my email. It never did, so I called again a week later and was told by another rep that the "case is actually fine, you just don't know how to install it."
That's right, he told me I was too stupid to install a snap-on case. He continued to stand by that, and I told him to give me his address because I'm sending this garbage back to him. I had to spend $6 out of pocket to send it back.
Just ticks me off.
I'm calling tommorow to get my return set up. It's pretty ridiculous that they would basically insult you on the phone like that. Someone's supervisor is getting lit up if I get any crap like that.
And ditto on the case. Horrible fit. It actually scratched the top of the phone right where the 3.5mm jack is. Never ever thought I would get that bad of a product direct from Sammy.
the case is garbage
So everyone's left side is the side that will not close? To start my left side had a gap at the bottom, now it is the entire left side.
I am still using the case until my amzer snap on shows up. Hopefully it is not a huge disappointment. Once it does I'll attempt to return the case.
My Carbon Fiber case from Samsung didn't fit right either. There was a small but noticeable gap on the left hand (volume) side. The case had a really nice feel to it, although it did feel a little bulky.
I returned mine last week. Waiting to see how the Seidio or 2nd Body Glove cases are.
How'd you get the return label? I couldn't even get them to do that.
Oh and when they processed my return they subtracted out their S&H Cost and the tax on that, too.
Not impressed with them to say the least.
FWIW, I just got off the phone with a knowledgeable Samsung rep. I've ordered, but haven't recieved my case yet and I was going to process the return before I even got it based on the replies to this thread.
The rep said they had an employee meeting, specifically about this case, where a number of employees were given the phone and a case to try and install it. He said that nobody got it installed correctly on the first try.
There is apparently a trick to installing this case. The rep I spoke to was VERY specific when telling me how to install it. Lay the phone screen facing up in the bottom half, line it up, then PAY CLOSE ATTENTION to the "little tabs" when you line them up. He said that in order to install it correctly, you're supposed to line up and snap the bottom tabs first, then push "inward and upward", towards the AT&T logo to get the top tabs to correctly come together. He said that if you do it wrong, the tabs will break.
I am holding off on processing my return until my case ships to me and I have a chance to try installing it correctly.
Redesign?
I thought that I read on another forum that Samsung acknowledged that there was a manufacturing defect and that they were "redesigning" the case? But I could be wrong or the person who posted it was misinformed.
Either way, I did try to install mine every which way and no matter what I did, there was still a small gap on the bottom left. It didn't seem like I installed it wrong, it simply looked like the back piece that met with the front piece in that spot wasn't mold correctly somehow.
WD333 could also be right...
Sent from my SAMSUNG-SGH-I897 using XDA App
imb951 said:
FWIW, I just got off the phone with a knowledgeable Samsung rep. I've ordered, but haven't recieved my case yet and I was going to process the return before I even got it based on the replies to this thread.
The rep said they had an employee meeting, specifically about this case, where a number of employees were given the phone and a case to try and install it. He said that nobody got it installed correctly on the first try.
There is apparently a trick to installing this case. The rep I spoke to was VERY specific when telling me how to install it. Lay the phone screen facing up in the bottom half, line it up, then PAY CLOSE ATTENTION to the "little tabs" when you line them up. He said that in order to install it correctly, you're supposed to line up and snap the bottom tabs first, then push "inward and upward", towards the AT&T logo to get the top tabs to correctly come together. He said that if you do it wrong, the tabs will break.
I am holding off on processing my return until my case ships to me and I have a chance to try installing it correctly.
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That's exactly how I did mine however I didn't play "close" attention to where the tabs were at... If it takes micrometers to line the freaking case up just to install it then it's a design defect regardless.
Ordered myself a TPU case.
You were right. The case is a POS and doesn't snap together in the lower left corner.
Returning and reporting the rude Samsung representative that I spoke with that refused to admit that there is a blatant design flaw EVEN AFTER SHOWING HER THIS THREAD!
I got the lower portion of the case to snap perfectly...
On the bottom half I simply took a knife and shaved a little bit of plastic on the innerside of the lip so that the top half of the case can snap in all the way.
I'll take pictures when I get home tonight if anyone is interested in the procedure.. Let me know.
Sent from my SAMSUNG-SGH-I897
I did basically the same thing Jeepsdaddy did, I used a small file, but the problem I see with the case snapping together is just that the bottom left tab doesn't have enough of a lip on it. It's smaller than all the others, so I just filed a bit to give it more of a lip, and it's just about perfect now.
I agree you shouldn't have to do that, but it was a rather minor fix. Other than that the case is great, love the look and feel of it.
Peace
Dan
Samsung Captivate Carbon Fiber Case
I also purchased the captivate 'carbon fiber' case. First of all, it is not carbon fiber like I've ever seen. And no the case would not close properly on the volume side. Now when I examined the phone I did happen to notice that on the same side with the problem closing there does seem to be some residual die marks on that side of the phone itself. Now how much that would affect the fit of the case to me is unclear but being that the case itself is such a tight fit who knows. I finally got my case to close properly by deepening the inside of the tabs and cleaning them up with a dremel. It was not perfect but it did work and I bet someone with a steadier hand could have done a better job. I also think the Carbon Fiber case is actually deceptful advertising. Of course when I first got the case I emailed Samsung several times but got no response. When I finally got hold of them over the phone they said it was too late to do anything (past 30 days) Go figure.
Related
Okay, so I ordered one a WHILE ago, and I received it. The door did not fit, in other words, it required an immense amount of pressure to place it on the phone with all clips holding, and even then the stand would not come out of the back of the case without excessive, and i mean excessive, force. When it was out, when you pushed it back in, it shifted the door out of place and forced one of the clips to pop off. It was not form fitting, as in there were gaps between the battery door and the back of my evo. Just for kicks I tried it on another evo, maybe it was just mine. Didnt fit there either. I contacted by email, no response. Website? no response. I eventually received a PM on the xda-developers forum, and was told to record a video of the problem with the battery door and send it to joey3002.
Really? Honestly? Over a 17 dollar battery door, I need to record a video and send it to you? Like the hassle of trying to get ahold of you and send it back to you is not enough, I would do it for pure amusement?
If I was really that ignorant, and could not figure out how to put it on, the worst that would happen is that you would receive a perfectly functioning battery door in exchange for another functionally perfect battery door, and be out the 44 cents for shipping it.
I understand that this was a great undertaking on your part, and you are trying to make a buck like the rest of the world. But I think that your customer service has to improve a bit.
I am sure there are many people who are happy with their clear battery doors, and the idea is f****** awesome, but there is no order support whatsoever, I wasted $17, and its just sitting on my desk in the same plastic wrapping it came in months ago.
/endrant
UPDATE: Joey is working with me. I was incredibly frustrated, and hopefully this will rectify the problem. I will keep posted.
So the seller its on here?
Sent from my Evo, ho!
Same thing happened to me with mine. I got a Dremel and just slightly grinded down the slot for the kick stand and it's been working lovely for months now. Taking it off feels like you're going to break off one of the clips or something, so I just pop the top clips off when I need to remove the battery and only take the whole thing off if I need to remove the SD card. It's not a PERFECT fit, but I like the look of it so I deal with it.
jefe00 said:
Okay, so I ordered one a WHILE ago, and I received it. The door did not fit, in other words, it required an immense amount of pressure to place it on the phone with all clips holding, and even then the stand would not come out of the back of the case without excessive, and i mean excessive, force. When it was out, when you pushed it back in, it shifted the door out of place and forced one of the clips to pop off. It was not form fitting, as in there were gaps between the battery door and the back of my evo. Just for kicks I tried it on another evo, maybe it was just mine. Didnt fit there either. I contacted by email, no response. Website? no response. I eventually received a PM on the xda-developers forum, and was told to record a video of the problem with the battery door and send it to joey3002.
Really? Honestly? Over a 17 dollar battery door, I need to record a video and send it to you? Like the hassle of trying to get ahold of you and send it back to you is not enough, I would do it for pure amusement?
If I was really that ignorant, and could not figure out how to put it on, the worst that would happen is that you would receive a perfectly functioning battery door in exchange for another functionally perfect battery door, and be out the 44 cents for shipping it.
I understand that this was a great undertaking on your part, and you are trying to make a buck like the rest of the world. But I think that your customer service has to improve a bit.
I am sure there are many people who are happy with their clear battery doors, and the idea is f****** awesome, but there is no order support whatsoever, I wasted $17, and its just sitting on my desk in the same plastic wrapping it came in months ago.
/endrant
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Chargeback, duh. Had a similar experience with a screen protector that claimed to be bubble free and had 8 bubbles when I applied it precisely according to the instructions.
I emailed them once, did not receive a satisfactory response (to use scotch tape or something), called my CC company for a chargeback, got an immediate credit and final approval in a few days.
I bought one when I first got my Evo, I think it looks great. The fit is tight, when you first get all the clips in place, you almost have to slide the case down then to have it completely. It does allow dust to get under the cover which matters more as the cover is clear, but the stock cover does that also (not quite as much, but it still does nonetheless). To take it off I slide a credit card or some other similar card along the edge to pop all the clips out, then just take it off normally. So it is an incredibly tight fit, but it works fine for me. I swap between my old hero battery and Evo battery as needed, and I don't find it difficult at all once you have a system down pat to remove it.
I had the same issue, pm'ed and got no response...
followed videos and everything and nothing worked...oh well.
Tuffgong4 said:
I had the same issue, pm'ed and got no response...
followed videos and everything and nothing worked...oh well.
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Click to collapse
Chargeback. Call your CC company. Tell them it's crap. They will take the money from the merchant's account and put it in yours.
The only way to get through to shady sellers is to hit them where it hurts, their bank accounts.
Sounds cool though
Sent from my PC36100 using XDA App
Thanx man, for alarming. I had quit buying add-on accessories since i found they usually don't fit.
Mine fits great. Been using it for months and I'm happy. :shrug:
sph33r said:
Mine fits great. Been using it for months and I'm happy. :shrug:
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Same here. I have 3 of them and they all work fine. Not one speck of dust has ever got in there and I have it in and out of my pocket all day. The fit was a bit funky when I first put it on but it settled in within a week and has been great ever since.
For those of you with complaints, the seller (Joe is his name) will work with you but remember, he's just another member like you and me who decided to make these. He's a regular guy with a day-job and a family and definitely NOT here to rip anybody off! Just be patient and he will work something out with you.
I have reached out to joe, he has either ignored me, or not responded, or asked me to record a video, as I stated. I think it might be too late for a chargeback unfortunately.
I had the same fitment issue. Tried it on both mine and the wife's evo. I emailed him twice through his site and sent 3 pm's. Nothing.
the maker of these battery doors is still an idiot.
scirio said:
the maker of these battery doors is still an idiot.
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Ha ha ha, he mustve taken your money too.
Sent from my Evo, ho!
JUST2SUAVE said:
Ha ha ha, he mustve taken your money too.
Sent from my Evo, ho!
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no, this was the guy when we (xda users) tried do this bet it would never happen.. he never paid the bet btw
anyway, all this negativity.. cmon...
the OP has been taken care of, thanks for the video.
aph said:
Chargeback, duh. Had a similar experience with a screen protector that claimed to be bubble free and had 8 bubbles when I applied it precisely according to the instructions.
I emailed them once, did not receive a satisfactory response (to use scotch tape or something), called my CC company for a chargeback, got an immediate credit and final approval in a few days.
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Click to collapse
hahaha, that's because you didn't apply it correctly. you did a chargeback for $8 over your own mistake? you do use scotch tape to remove bubbles! remind me to punch you in the nuts if we ever meet.
Sent from my PC36100 using XDA Premium App
by the way my clear door never fit right either, if you pulled out the kickstand it would pop off.
Sent from my PC36100 using XDA Premium App
Hey guys,
I've been prowling around these sectors ever since I got my Xoom, searching for the perfect case.
What I wanted:
The flexibility of the Zoogue case really appealed to me - I like the idea of being able to choose the angle of viewing. I also wanted any case to be able to be able to provide a setting for only a slight tilt when I wanted to type.
BUT the high price tag really put me off.
Also, I wanted it to be pretty thin. The Xoom is big enough without me adding to its bulk.
After much searching, I think I found the perfect one, so I thought I'd share my experiences (Here's the link where I bought it from: http://www.ebay.com.au/itm/Black-Fo...Accessories&hash=item3f0a05cb28#ht_3816wt_947)
Firstly, the price tag attached to this thing is ridiculously awesome. At first, I bought it thinking 'why not? it's less than $25!', but the product turned out to be even more awesome.
Firstly, it's really thin, but covers the tablet nicely. Secondly, to a certain extent, you can also choose what viewing angle you want, which is awesome. I say to a certain extent, because after a while, you run out of cover to stick the velcro on (have a look at the attached picture)
All the cutouts are there, but you can't charge with the case closed. I don't think this is a problem, because the cover folds back on itself nicely, so you can keep it open to charge. Which brings me to the next plus: it's designed so that it folds back on itself and it's actually pretty comfortable to hold in portrait mode (I've heard that this isn't the case with the official Moto one).
The only minor flaw I've found is that on mine, the top left corner is slightly higher than the top right - what this means is that the front-facing camera is covered ever so slightly by the strip of leather running under it. The picture I attached kind of exaggerates it a bit; it's not that bad. When I booted up the front-facing camera, there's just a line across the very bottom of the image. I'm not sure if this is on all their cases, so it might just be mine.
One more note: When I first heard about cases using velcro, I immediately wondered if the velcro would wear out over time, like in some of my bags. If you're also wondering that, then don't worry! This doesn't use the traditional velcro. You know how traditionally, the fuzzy part has all the loops and the the other part would like... 'hook' onto it and that's how it stuck? Well, this uses a different sort... one that looks like it won't wear out easily. Also, this case is pretty damn sturdy when you've got it propped up. I've tested this out extensively, and even when poking at the screen with a fair bit of force, it never topples.
Finally, before anyone asks: no, I'm not in any way affiliated with the seller, I'm just one super-happy customer. Even though it says it's free shipping, they still provided tracking for me. They even took a picture of the package before they sent it off and sent that to me, which was an eBay first. Plus, the person dealing with the emails just seems really nice, based on the correspondences I've had.
So pretty much, this case is amazing (for me, anyway). I don't think it's real leather, but for under $25, I wasn't expecting it. Plus, real leather is a ***** to take care of, anyway. Whether you need this case will probably come down to what you want out of a case, but this one has been pretty versatile for me (I've had it for about a month now).
EDIT: I didn't realise how much I wrote.... can you tell I'm procrastinating?
EDIT2: I forgot to add that there's even a magnet that holds the cover closed. It's not too strong but not too weak, either. Quite nifty, actually!
screen
is the screen filtered
wyllem said:
is the screen filtered
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Nope, there's nothing on the screen area at all. That's my matte screen protector that I bought off eBay. It was the cheapest one I could find and it actually works quite well!
i got this one. will post pics and give feedback as soon as i got it.
Well, I really like it myself, so it'll be interesting to hear feedback from other people too.
And daaaang it, it's on sale now (I hate when things go on sale after I buy it!) Oh well, it was already cheap to begin with
Skinomi has horrible service. Bought the product on Amazon. At first they acted friendly and responsive about the shipping date, but anything after that they simply ignored my inquiries. Therefore, I decide to post it here to let everyone know. Think twice before you purchase this product.
My review on Amazon:
Arrived on time. However, the seller is not very responsive. The protection shield is not well cut for my international GSM. Appears to be either too small or too big on certain areas. Leaves some openings because the unnecessary parts of the protection bulge out. Very sticky and very hard to put on (took me ages to get it line up correctly BUT STILL many parts are incorrectly aligned). Lots of visible bubbles forming right after applying. Well see if this issue gets resolved itself in a few days as advertised. Overall I decided to live with it since I already purchased it. Might consider return it if things don't go well. Well give more updates on the condition.
Edit on 5/26/12: After one day of usage, the bulging part of the protection attracts dust because of its stickiness inward. Very dissatisfied with the purchase. Decided to take it off and return it at once and degrade it to two stars immediately.
Edit on 5/27/12: Contacted the seller about the issue but receives no replies. Well see if they respond anytime soon.
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1. Is the protector even for the international version? (Make sure, as the U.S version differs)
2. Of course its really sticky, its supposed to be.
3. Lots of bubbles forming after application is correct.
Where are the buldges you speak of?
chrisjcks said:
1. Is the protector even for the international version? (Make sure, as the U.S version differs)
2. Of course its really sticky, its supposed to be.
3. Lots of bubbles forming after application is correct.
Where are the buldges you speak of?
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Click to collapse
Yes I checked it. On the product page it clearly says "International GSM"
The bulges I speak of, due to the back side protector being too big, some parts just "bulge" out, looks like a hill or some sort, at the end of the protector.
definitely not slim, and not cheap, but I've been very happy with this case for my N7-2012.
http://www.thesnugg.com/tablet-case...ather-case-cover-and-flip-stand-in-black.aspx
Will post once I get mine (pre-orders claim to ship Aug 23).
I got my Snugg case today...
what I like: they moved the loop for the stylus (not that I use it) away from blocking the USB port (as it did on the N7 2012 version of the case).
But alas, the case I got is a big fail. Open the case, the N7 turns on.. as you expect... and then when you finish folding the cover back behind the N7... that same magnet has enough pull to turn the N7 right back off
all you have to do is fold the cover back behind and slide it back and forth a little. I never had this problem with my N7(2012)+Snugg.
So I'm returning my case. Maybe they'll get the kinks worked out in a future batch.
EDIT: similar to the 2012 case, I do wish they made it a bit easier to reach the power/volume buttons.. the cut-out on the Poetic slimline is MUCH better for that.
EDIT2: Snugg is sending a replacement.. we'll see if its any better.
EDIT3: the comedy continues.. the replacement they sent was a red iPad case... not much good that will do... have emailed them again and waiting to hear back.
Got my replacement case.. same issue.... so I decided to do a little surgery...
I removed the stitching from 3 of the 4 sides around the tan Snugg logo, and peeled it back. Under that was a layer of light brown tape/paper.. I used a nife to scrape that back, and under that was a magnet which resembles a button battery... maybe 2/3 the diameter of a dime (US).
I used 2 pair of pliers to attempt to snap it in half.. it was fairly brittle, do I ended up with 4 pieces of different sizes.. I 1st tried the largest piece.. maybe ~50% of the original magnet... put it back in place, piece of electrical tape over, and tucked the logo back in place... still saw the problem.
So then I swapped that piece for the 2nd largest (maybe 1/4 of the original magnet).. and so far that seems to be doing the trick. Seems to open reliably from the front, and is NOT detected (knock wood) when the cover is folded to the rear.
I'll give it a few more days, then add some glue to secure the stitching I removed and call it a win.
I've emailed Snugg about this, but so far they are saying "we haven't had any other complaints".. I dunno, since I got one of the 1st cases they made for N7v2, I think that is a premature assessment on their part.
At this point, I hope I have the case I wanted.
RickySmith said:
Well Snugg is a nice case but I dont like that stylus space there...because I dont like to use stylus and more over that space will be more irritating one rather than being useful.....on comparison it with black leather portfolio case...i find that portfolio one is much better...as A case or a cover is a product that should be for the care of tab properly so i prefer that one over snugg...almost same price..but quality of leather portfolio case is much better...but its my personal experience i would say.....
Thanks....
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The stylus loop was at the bottom, blocking the USB port on their case for N7-2012.. they moved it to the top for N7-2013 (so it doesn't block anything now).. I don't use a stylus either, but it stays out of the way for me.
Snugg replied to my email, saying they have now gotten other complaints and are making an adjustment to the magnets in the case. Will be sending a revised case once it is ready.
RickySmith said:
Well Snugg is a nice case but I dont like that stylus space there...because I dont like to use stylus and more over that space will be more irritating one rather than being useful.....on comparison it with black leather portfolio case...i find that portfolio one is much better...as A case or a cover is a product that should be for the care of tab properly so i prefer that one over snugg...almost same price..but quality of leather portfolio case is much better...but its my personal experience i would say.....
Thanks....
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Click to collapse
took a look at the link... I had a case like that for my Touchpad.. never again... I much prefer the Snugg style/functionality... I've had the N7-2012 version for almost a year.. zero fraying... it still is like-new. 2 others in the family have Snugg cases for different tablets, and they've had no issues either. *Other* than this current magnet issue (allegedly being fixed in a new batch of cases), I've seen nothing to suggest Snugg cases are anything but top quality, equal or better than any other "leather" case I've owned over the span of several tablets.
but the nice thing about this is that everyone likes a different style case, and there's something out there for just about everyone at every price point.
I got my rev2 case.. they did more than just fix the magnet... the inside cut-outs are different, and most importantly, they did a carve out around the power and volume buttons, making those much more accessible.
Oh, and by dumb luck, I figured out that the stylus loop can easily tuck in behind your N7, so it's totally out of the way (even tho it didn't bother me anyway).
and the magnet strength seems fixed now.
All in all I can now call this a very good case.
zim2dive said:
I got my rev2 case.. they did more than just fix the magnet... the inside cut-outs are different, and most importantly, they did a carve out around the power and volume buttons, making those much more accessible.
Oh, and by dumb luck, I figured out that the stylus loop can easily tuck in behind your N7, so it's totally out of the way (even tho it didn't bother me anyway).
and the magnet strength seems fixed now.
All in all I can now call this a very good case.
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Just saw the update on the rev2 case, right after I got done talking to Snugg. The lady at first hesitated, checked with her supervisor then came back. Said they had similar issues and it was fixed, new cases would be aent out to thoae affected meaning you muat first complain to get a replacement. My issues were bad fit, camera slightly blocked front and back. Buttons impossible to find, edge was curled badly, left aide of screen slightly covered, and just now typing this response my magnet kicked my screen off! Just goto Snugg's website and click the chat link they will send out a case once they verify your order number with them or amazon. Glad to hear the updated case looks more like the picture on their website. Waiting for mine now.
jusfartinaround said:
Just saw the update on the rev2 case, right after I got done talking to Snugg. The lady at first hesitated, checked with her supervisor then came back. Said they had similar issues and it was fixed, new cases would be aent out to thoae affected meaning you muat first complain to get a replacement. My issues were bad fit, camera slightly blocked front and back. Buttons impossible to find, edge was curled badly, left aide of screen slightly covered, and just now typing this response my magnet kicked my screen off! Just goto Snugg's website and click the chat link they will send out a case once they verify your order number with them or amazon. Glad to hear the updated case looks more like the picture on their website. Waiting for mine now.
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hmm.. just looked at the website.. their pic looks like the original rev for N7-2013... the one I got has cutouts above and below the screen ~3/4 the width of the display... vs. their pic show just a cutout for the front facing camera.
EDIT: FWIW I have NO idea why the new cutouts above/below the screen were done this way. the other changes they made, make sense to me.
OMG, what the crap case!
First things first i'm glad to say that i'm a new Note 4 owner and god it feels good to be back (came from a iPhone 6+ and a G3 before that). So today i went to a local AT&T corporate store wanting to get the black Note 4 on the AT&T next plan. To my dismay they only had the white ones in stock and after having two white phones i wanted something else. I got the phone and i knew it was love at first sight. About 30 minutes after leaving the store i noticed at the very bottom of the screen there was a gap that stuck out like a sore thumb (bottom left). Being an expensive device i was unhappy so i decided to take it back to see if they could exchange it.
Long story short they acknowledged that there was a gap however they said that "all of their batches" had this problem and when i asked if they could bring one out to show me they quickly denied my request and told me to try a different store and that if i wanted to return it i could, but would be charged a $35.00 restocking fee I left the store infuriated and called AT&T directly and told them what was on my mind. Luckily the representative was VERY understanding and very nice her manager was also standing behind her and also agreed it was outrageous that they tried to charge me a restocking fee considering i just bought the phone less than an hour ago and that they would credit me $35.00 to my account in case i got charged.
I went to a second AT&T store and they weren't helpful either but at least they brought out two other devices showing me that there were gaps (not noticeable like mine though) the AT&T representative stayed on the phone the whole time listening to my conversation with the store manager and representative. She was nice enough to let the store know that her and her manager were standing by my side and that they wanted me to be happy with my purchase. At that point i decided that i wanted a black Note 4 considering it hides everything better. Unfortunately they didn't have any and i was referred to a 3rd store. Luckily that store had 1 left and the guy who helped me understood and saw the gap and exchanged it out for me within seconds!
Happy to hear you eventually got everything sorted. It's unfortunate that AT&T stores vary so much from each other, let alone have different decisions from the "big guys" over the phone. Has a similar issue with my Note 3. I simply believe they choose to go this route with deflecting problems and telling you you have to pay a fee because they know people will fall for it. Glad you got it worked out, and the exact phone you wanted!! The black looks much better in person to me anyways.
I hadn't noticed the gap at the bottom on my white Note until reading your post lol. Still doesn't bother me but glad you got yours resolved. I was considering getting rid of the white at first because the back was noticeably more slippery than that in the black. I almost wonder if it was worse than the Note 3's difference in texture. But then I had the bright idea to see what it looks like with the grayish flip cover and man there's something gorgeous about the white contrast in between the grey covers. Either way, awesome devices.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
i dont have any gaps on mine. I guess i'm lucky? When I got the phone, i looked at the gaps and actually said to myself "this is what people were complaining about"?
what is this gap you guys are talking about? can anyone please take a pic? thanks
lurch0101 said:
what is this gap you guys are talking about? can anyone please take a pic? thanks
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i dont have a pic because my device is fine (there might be pics online) but basically, the gap between the screen and the frame around the edge was large for some people to handle.
nyydynasty said:
i dont have a pic because my device is fine (there might be pics online) but basically, the gap between the screen and the frame around the edge was large for some people to handle.
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Now that you mention it, I kind of see it but nothing that warrants a replacement. thanks
Sorry to hear about your bad experience.
I just had a great experience at the AT&T store.
The sales consultant who helped me was courteous and knowledgeable.
Just happy that I was able to pick one Note 4 unit up today after being disappointed yesterday at the BestBuy as my preorder unit wasn't available. I also got $100 credit for turning an old iPhone 4 in for a trade up deal.
What a great phone!
This entire thread is stupid because there is no such thing as a "gapgate" issue. (1) YES, there is a slight, minuscule gap found on ALL Samsung Note devices. (2) This is BY DESIGN and intended. (3) ALL Note's have featured this purposefully-made gap, since the Note 2, and it is detailed in the OWNER'S MANUAL of the Note 2, Note 3, and now Note 4. (4) No one paid the gap any attention since it's barely noticeable, until the CrApple bendgate scandal came into play. Magically, CrApple aficionados tried to find something to fault Samsung/the Note on, and somewhere they found that tiny gap. (5) The gap is NEEDED so that when the phone heats up and the glass naturally expands, it can do so without any harm. Without the gap, the glass will expand and CRACK. Also, the gap is needed to prevent damage when the phone is dropped. If the glass was welded to the side of the phone (almost impossible) the glass will almost certainly shatter when you drop it. Samsung has stated in the manual, that the gap can be more noticeable on certain side of the phone (varies by device), and on some phones it's not even noticeable. Enjoy your phones and stop obsessing over something so asinine and trivial.
lurch0101 said:
what is this gap you guys are talking about? can anyone please take a pic? thanks
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there are no gaps on mine either. not sure what these guys are seeing.
This for the most part is hogwash! If everyone stops to read the manual it actually points out that this is by design. Case closed!
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