[Q] Water damage - Desire Q&A, Help & Troubleshooting

Only had my desire a few weeks, and yesterday I did the stupidest thing I could. I dropped it in a cup of tea.
It wasn't fully submerged and only the bottom quarter of the phone was affected.
The water indicator sticker on both the battery and the phone are still white, unless there are any more stickers located inside the phone which I don't know about.
I attempted to try it with a hair dryer and lightly shook out most of the tea. I left it to try for as long as I could and removed the battery and sim card, but foolisly I did attempt to turn it on afterwards, as I needed to use the phone. (Which I've now read I shouldn't have done).
Most of the tea went under the area which you can only get to if you unscrew the phone, which if I unscrew will void the warranty completely, so I have left it on for now.
The power button on the phone no longer works, and the phone boots up straight away when the battery is placed in it. The phones main features work, but if I don't constantly use the phone and the screen switches off, it completely shuts the phone down.
As the indicators are still white, do you reckon there is any chance I could get it repaired under the HTC warranty?
Sorry for the long rambling explanation, and advice would be greatly appreciated.

how long ago did it happen? cover it in rice and chuck it in your hot water cupboard for a few days. that usually gets rid of all water inside water damaged phones (of course all bets are off now that you have tried turning it on).

Becca-720 said:
Only had my desire a few weeks, and yesterday I did the stupidest thing I could. I dropped it in a cup of tea.
It wasn't fully submerged and only the bottom quarter of the phone was affected.
The water indicator sticker on both the battery and the phone are still white, unless there are any more stickers located inside the phone which I don't know about.
I attempted to try it with a hair dryer and lightly shook out most of the tea. I left it to try for as long as I could and removed the battery and sim card, but foolisly I did attempt to turn it on afterwards, as I needed to use the phone. (Which I've now read I shouldn't have done).
Most of the tea went under the area which you can only get to if you unscrew the phone, which if I unscrew will void the warranty completely, so I have left it on for now.
The power button on the phone no longer works, and the phone boots up straight away when the battery is placed in it. The phones main features work, but if I don't constantly use the phone and the screen switches off, it completely shuts the phone down.
As the indicators are still white, do you reckon there is any chance I could get it repaired under the HTC warranty?
Sorry for the long rambling explanation, and advice would be greatly appreciated.
Click to expand...
Click to collapse
any chance of warranty repair - sorry to say, but probably not.
the tea will most likely have caused some staining internally, so it's gunna be pretty obvious it's got wet.
try the rice thing mentioned by nzdcoy, but I don't fancy your chances.

i am sorry to say but any kind of warranty is lost. the only way for you to manage to get your phone fixed is to be disassembled. take a look here
http://www.mediafire.com/?na3g62068gvbg96
and here
http://www.mediafire.com/?ecyzwbvqefcjiuw
this are disassemble and assembly videos.
forgot to mention, for cleaning it use isopropilic alcohol. you can find it in any phormacy.
if you can't find it use pure 95% white alcohol.
regards
Marios

Related

Possibly broken defy (from water damage!)

I might have the first defy dead from water damage from what I can find. My defy recently underwent repair for an earpiece problem, where they replaced the entire motherboard, but not the front panel, which was what they did the first time. my defy took a light, probably 10 second dip into a pool, but it ended up taking in alot of moisture from what I can tell.
I removed the battery. I tried shaking out as much water as I could, with a sort of rapid pendulum motion. The water marker on the back of the phone was and still is white. when attempting to boot the phone up (I know, my mistake), I could see water/moisture behind the glass. I removed the battery again and let it sit in some rice in a sealed ziplock bag. Moisture looked gone. The phone just booted to the M logo, and the indicator leds turned on. After a while the screen went black and I think it displayed a red led. I tried lightly blow drying it on low heat to maybe try get more moisture out and then put it back in the bag.
Now, im wondering if my defy is dead. After the quick dip in the pool, the phone still worked and showed no signs of water damage. just dried it off, and stuck it down on a table. When I came back, the phone was off. I thought nothing much of it, and tried rebooting it. this was the first time I saw the phone display the motorola as well as a bunch of leds. After my first drying attempt, it booted back up normal and the phone was functioning 100%, but i still saw moisture behind the screen, so i took the battery out.
Im not sure if my defy is salvageable. the moisture indicator is still white, but im sure there are other signs of moisture inside the phone if I tried sending it off for repair. Im going to try leave it in rice for another day or two, try to get it booted then. If not, I might have the first water damaged defy
Wait for some days or else open up the screws if you are confident with it and dont damage anything just explore something and u will find it out...........BE CONFIDENT
Check whether it boots into recovery
Wont opening the screws void the warranty? I mean, the moisture indicator is still white. I still have the send it in to motorola option.
If your warranty is ok.then go to moto service center or wait for some days till it gets dried...........Water in your screen wont dry up until u clean
If it is still operable, then its ok. Try silica gel instead of rice. Leave it room temp
Sent from my MB525 using XDA App
Boot IC broken because of water damage!!!!....I lost my defy!!...Its seems it l cost around 3500rs for it to fix that!!

Water damage, is it dead?

Hi all,
My GF has a G2. A few days ago she put it in her cup holder in her car. There was a few mm of water from a degraded fast food cup in the cup holder. She told me that the water might have reached the earphone.
We let the phone dry out for 48hrs and put the battery back in. Initially it worked for about 6hrs with no problems but when she came home from work the phone would only boot into the bootloader. Once in the bootloader I can not select any options nor turn the phone off. Taking the battery out is the only option, but when it's put back in we go back to the bootloader.
I have attached a picture of the bootloader screen. You can see there is some striation on the bottom of the screen. This striation is at the opposite end from where the phone touched the water.
1. is the striation normal? (think I know the ans to that one but...)
2. Can I try anything to get the phone up and running?
3. Would it be worth a warranty replacement call? The White dot behind the battery is still white, but I think the screen could be a give away to water damage.
Looks like water trapped under the screen. Water could have run from one end of the phone to the other, especially if you held it back upright while water was still inside. Or it could have re-condensed in a different spot from where it was submerged.
If water is still trapped under the screen, its obviously not completely dry. I would try to dry it more, you can try the trick of placing the phone in a bag of uncooked rice, or chemical dessicant packs (like the kind some items come packed with that say "do not eat") to help pull the water out of the phone. 2 days does not seems like enough time, if you just tried just air drying it without one of these tricks. Power off until you are more sure the phone is dry, or you are just doing more damage.
Rice is your best bet right now. It can work wonders.
Sent from my T-mobile G2
Rice trick is your best bet. Might be too late now. Should have never turned it back on, and if it was on at the time, should have shut it off immediately till you consulted xda. At least you will know for next time! Good luck! Fyi you didn't need to blur that stuff out.
Sent from my HTC Vision using XDA Premium App
Put it under a 100w lamp or.under something warm, leave for 24hrs
Sent from my HTC Vision using XDA App

[Q] Water damage on Desire HD please HELP

So it started raining cats and dogs while I went for a hike today, almost like a flash flood. I had kept my phone in a plastic bag however the worst thing happened, somehow the water got in the bag and my phone was lying in the bag for a few hours before I realized. I started to turn on my phone exactly twice, did not work, I realized what happened and immediately took out the battery. Once I reached home a few hours later I put the battery and the phone in rice. I am keeping my fingers crossed, can anyone of you give me some more helpful tips??
Additionally, Can you tell me if how can I detect if the water detectors have turned on?? where are they?? also should I use the hair dryer on the phone?? and most importantly how much time should I wait before I try to turn it on again???
Also, I just noticed on the battery, both the negative terminals have some little black stuff on them, does it mean anything??
The indicators are inside the phone. You have to take the back off to see them. Keep it in rice for 4 days at least. It would also help if you remove the back while drying it out. Try a different battery too as sometimes it's only the battery that's damaged. Whatever you do, DON'T ATTEMPT TO POWER IT ON, this is what shorts out the motherboard and bricks it.
Let me know how you get on.
Good luck.
Sent from my Motorola Startac running Atari 2600 software!
Take out the battery and locate the white stripe (usually next to the connectors). If it's red, your warranty is voided.
The water damage indicators are still intact and white.
I had it confirmed from the service centre however they insist that they can see the water damage clearly and so the repair would have to be bared by me.
Do I have any options here, the repaire cost is quite a lot as they said they would have to replace the motherboard and LCD!!
Also If I do get it repaired then would it work properly?? should I go for the repair, the cost is almost 50% of the phone price.
I'd swerve it if I were you and look on ebay for a second hand one.
Sent from my Motorola Startac running Atari 2600 software!
If you've got any, silica gel works much better than rice at absorbing moisture. Avoid the hairdryer method - if you aren't careful it gets too hot and may damage some of the more sensitive components on the board.
You can also take a multitester to your battery and see if it still provides the correct voltage (it'll be written on the battery)

[Q] water damage - phone shot?

Hi all,
My LTE galaxy nexus phone had a bottle of water spill next to it; it then sat in the puddle for several hours overnight (god damn cat...). The next morning I was a bit confused as to why it wouldn't turn on/charge so I removed the battery cover to reveal wet internals. Taking the battery in/out causes the camera flash to turn on but nothing else.
I put it in white rice for the next two days but when I put the battery in, the flash came on again.
Is it safe to say this phone is doomed and I need to hit up my insurance?
Thanks ahead of time for the advice.
Assuming the phone is completely dry (inside and out) then you're probably best off making an insurance claim. Though it may be possible to repair the device if it is something simple (i.e. 'gunk' causing a non-volatile short) doing so may void your insurance and probably isn't worth your time since you have insurance...
You can proceed with the insurance claim, but if it is not totally busted, I'd use a hairdryer or something to drive warm air at it keeping it warm for some time. It was only last week that the Mrs' HTC Sensation got soaking wet as the phone was in the purse with a water bottle... all the water damage stickers are red now and the phone was soaking wet...On top of that the Mrs actually connected the phone to the charger in that condition to check if it was charging....duh... It flashed funny as if it was about to die...
Anyways, I took the battery out and blasted hot air for at least 30 mins through all crevices on the phone, then kept it for a few hours on the radiator and finally in with rice on the radiator for two days...After all that effort, the phone now works as good as it did before....Just stating that it might still be worth trying to fix it yourself in the interim...

Want to help me resuscitate a drowned oneplus 3?

I took my oneplus 3 for a brief swim. I blame new fatherhood. It inhaled a lot of water. I turned it off, dried it, and put it in rice for a couple days. Soon after turning it off, it started getting hot. I'm guessing something important is dead. I'd like to go through the process of fixing it. I have to replace the rear camera which stopped focusing anyway.
Here's where I'm at now.
1. The battery charges.
2. The screen works.
3. It boots up in developer mode or whatever the volume button down + power is.
4. Phone won't boot into OS.
My plan from this point forward:
1. Open up phone and inspect.
2. Clean components.
3. Test with pc and go through unbrick guide.
4. Order and replace broken parts.
Questions:
1. Is there a diagnostic I could run to figure out what is broken?
2. If I'm replacing something major, would it be fairly straightforward and worth the effort to replace the internal components with 3T components?
3. Anything else I should keep in mind or any thoughts on what is likely wrong with the phone?
I guess by letting it dry and then turn it on again you killed something in your phone.
Water has always a bit salt and minerals in it and once the phone these minerals are still left and can cause various short circuits.
I know its too late now, but what you should have done is turning the phone down after the accident and then wash it out with destilled water to wash out the minerals and after that let it dry.
For example blackboxes of crashed planes are left in a box with salty water and then it gets replaced more and more with destilled water.
I'd recommend you to visit a phone fixing shop. Finding the problem by yourself will be pretty tricky without the right tools.
MarcTremonti said:
I guess by letting it dry and then turn it on again you killed something in your phone.
Water has always a bit salt and minerals in it and once the phone these minerals are still left and can cause various short circuits.
I know its too late now, but what you should have done is turning the phone down after the accident and then wash it out with destilled water to wash out the minerals and after that let it dry.
For example blackboxes of crashed planes are left in a box with salty water and then it gets replaced more and more with destilled water.
I'd recommend you to visit a phone fixing shop. Finding the problem by yourself will be pretty tricky without the right tools.
Click to expand...
Click to collapse
Thanks. That makes sense. My suspicion is still that the damage occurred prior to turning the phone off, as the off phone kept heating up as if something was causing a massive battery drain. This will be helpful next time. Ugh, next time. There better not be a next time.
As I've yet to start taking the phone apart, I'm still pretty determined to troubleshoot it myself as much as I can. So any other suggestions people have would be appreciated. I've been quite unimpressed with the techs around here...

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