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Hi All, new here...I have a HTC TP2 with Winmo 6.5 installed. Here's my situation, a couple days ago I used to received emails from my gmail account, now all of a sudden I can just send and not recieved any emails from gmail. My yahoo and hotmail accounts are running fine. Anyone have any ideas why my gmail is not receiving??? I spoke to one of the TMobile reps and it seems all they can do is HARD RESET the device. Any help? thanks in advance
I use Seven for my push e-mail, google, yahoo, exchange all work flawlessly. Have you made any changes to your device around the time it stopped working?
no i haven't changed anything on my phone which is kinda weird, I really don't want to hard reset the phone since restoring things is taking a toll on me. I would like for it to be a last resort but on the other hand I might just end up doing it since Im flirting with the idea of flashing to one of the custom roms here in xda. any ideas?
just my two cents... yesterday I discovered that all of a sudden my Gmail account had disappeared from the account selector (leaving only Outlook), I could still see the emails but couldn't reach account settings or nothing
Somehow it returned, but with most settings in blank.. imap and smtp server, SSL options, all were in blank.. no idea why or how this happened, but filled all blanks up again and now Gmail's working fine...
Trouble w/ Gmail after WinMo 6.5 Sprint upgrade
Just upgraded my Sprint TP2 to WinMo 6.5 today. Why this update took so long to come to Sprint customers is beyond me, but overall, I'm pretty pleased with the update, save one problem that has made me "strategically relocate" my phone with sudden velocity...twice.
I've been trying to set up Gmail since this evening, with zero success. I had my Gmail account set up on the device before the upgrade/update, but now...
I've tried every known method to enter the settings, but whenever the device tries to connect to the Google servers, it tells me I need to check my user name & password, even though I've entered both correctly.
I've even logged into my Gmail account on my laptop, changed the password just to make sure I've entered the correct one, & the device still kicks back to the user name/password screen saying the settings are wrong...I KNOW THAT THEY'RE NOT!!!
I've seen several posts from users experiencing trouble with Gmail on 6.5, but these have all seemed to stem from Wi-Fi vs. other types of connections.
I've also installed Google Sync & my Gmail has DL'd to my device, but I prefer to get my e-mail through the normal account setup.
Sorry so lengthy & thanks in advance for any advice anyone may be able to provide.
not sure if it is googles problem or our phones but i spoke to a couple of people with iphones and gmail accounts and it seems that they arent having any problems receiving their gmails. Did windows take a dump sometime this week?
TexasDiesel said:
I've tried every known method to enter the settings, but whenever the device tries to connect to the Google servers, it tells me I need to check my user name & password, even though I've entered both correctly.
I've even logged into my Gmail account on my laptop, changed the password just to make sure I've entered the correct one, & the device still kicks back to the user name/password screen saying the settings are wrong...I KNOW THAT THEY'RE NOT!!!
Click to expand...
Click to collapse
Not sure if this will help, but... when username is requested, you have to type the complete idem, i.e., [email protected]er ... some time ago I had same problem as yours and solved it after realizing that I was including my username alone, without the @myserviceprovider.com part
sirgal said:
Not sure if this will help, but... when username is requested, you have to type the complete idem, i.e., [email protected]er ... some time ago I had same problem as yours and solved it after realizing that I was including my username alone, without the @myserviceprovider.com part
Click to expand...
Click to collapse
Thanx, sirgal. Actually, I had tried both ways - one with just the username and one with my entire e-mail address, both to no avail.
However, I say "had tried" because, lo & behold, today just as I'm about to contact HTC tech support to see if 6.5 was causing Gmail probs, I decided to try creating the account ONE MORE TIME. Murphy's Law prevailed and, for reasons unbeknownst to me...IT WORKED.
I did everything the exact same way as I tried yesterday, but this time success. I'm taking a strictly "don't ask, don't tell" approach as to why it worked today.
Thanks again for the suggestion!
I'm having a similar problem hopefully someone can help with. I've setup my gmail account and had it working fine until without any cause I can determine, the accout disappears except for still showing up on the TouchFlo e-mail "tab." When this first happened, I started from scratch and setup "Gmail2" which also worked for a while. The reason I had to name it Gmail2 is that when I tried to use Gmail as I had originally done it tells me that this name is already in use. It just did this to me again and sure enough, I had to name the account Gmail3 this time around. I don't understand why they are "disappearing" nor why the name is still in use and the previous 2 versions still show up on the TouchFlo e-mail tab and nowhere else.
Odd question, or at least I think it is as this is the closest thread to the actual problem I'm having that I've found here or the HTC forums. Thank you in advance for any assistance.
partsmanNV said:
I'm having a similar problem hopefully someone can help with. I've setup my gmail account and had it working fine until without any cause I can determine, the accout disappears except for still showing up on the TouchFlo e-mail "tab." When this first happened, I started from scratch and setup "Gmail2" which also worked for a while. The reason I had to name it Gmail2 is that when I tried to use Gmail as I had originally done it tells me that this name is already in use. It just did this to me again and sure enough, I had to name the account Gmail3 this time around. I don't understand why they are "disappearing" nor why the name is still in use and the previous 2 versions still show up on the TouchFlo e-mail tab and nowhere else.
Odd question, or at least I think it is as this is the closest thread to the actual problem I'm having that I've found here or the HTC forums. Thank you in advance for any assistance.
Click to expand...
Click to collapse
I have the exact same happened to me multiple times in the past. The only solution I found is to restore from a previous backup. Fortunately I backup at least once per week so it wasn't too disastrous but still annoying.
Unfortunately, I haven't ever done a backup (honestly never thought of it for a phone) so that isn't going to help. What I'm hoping for is if someone else has seen this and how to delete the ghost accounts. Thank you wearefree for the help.
It would seem that there are an awful lot of new threads on the subject, perhaps we could concentrate all the issues that we have with it (no matter which flavour) in one thread, can be this one or another, I don't mind but I think it should be done, would tidy things up a little.
Anyway, reason for starting this one is to try and collate all of the issues that we have with it, you never know, people in the right places may listen, but then again, pigs might fly, but it's the thought that counts! lol.
Generally
I like the update, I like using Sense 2.5 with the new twitter tab and the new programme buttons on the home screen, Facebook seems a little more integrated and I like that fact you have to dig a little deeper to get to WM.
However;
Home Screen
Weather animation is slow and laggy if;
a) You have more than 3 programmes added or;
b) More that one contact added
However, if the clock is minimised and all programme tabs visible, the animations are as good ad the demo and weather tab. Very annoying!!!!
Contacts
I like the new People shortcuts, but the fluidity of scrolling is rubbish, it's very jerky.
Open a contact and then tap edit, way too slow to open up and edit, perhaps 3-4 seconds. In real time, that's not a lot, but it is when using a phone. Then tap save, WTF! this takes even longer and it would appear to be even worse when you link your profile to FB, it's to the point of being painful.
This is just as bad if you tap on Menu and the edit.
Update and Events
Well, installed the 'hotfix' for FB Albums; guess what? It doesn't work, I still cannot seen any pictures in any album. I even wiped the ROM and started completeyl fresh to see if that was causing issues, but nope, still doesn't work.
I'm not overly happy that adding people to my favourites adds notes to each person and addes them to the HTC Favourites Group. We never needed that with Sense 2.1 so why now?
I thought that perhaps the issues I have with the Contacts is because I have over 700. Nope, doesn't seem to make a blind bit of difference how many or few you have, still get the same issues.
Messaging
I like the HTC SMS Client, it's starting to grow on me..... just. However,
When replying to a sms in landscape with the keyboard exposed, tap the menu softkey and then try and use the keyboard up and down arrows. Gues what, you cant! Very annoying.
I also cannot see how I can add the little pop up that tells me the sms has been sent. Now I know that most people on here don't like that, but I did, maybe I'm wired.
I also don't like it that the delivery report forms part of the treaded message as opposed to being separate - maybe that's mee being too fussy.
Calendar
I like the calendar it looks cleaner although the one big annoyance is the agenda view. No matter if I tap on the event from the home page or from the sliding menu at the bottom, the agenda view taks a good 5 seconds to load - outrageous! lol.
Twitter tab
Again, I like the twitter tab but, on a few occaisions, without any prior warning, all tweets disappear!?! hhmmmmm
Settings tab
For me, the Sound & Display menu is a little slow at showing but it's not too bad.
Other Issues
SOD - (Standby of Death) Only ever experienced this once and have no idea what caused it.
Radio 4.49.25.91 - Sometimes, when I travel through a bad signal area, the radio with not 'refresh' it's self and run through the signal search loop, it just sits there and sits there with the exclamation mark until I manually turn the radio off and back on again. Never had this issue with 4.49.25.17.
Finally, to ensure that the issues highlighted above were not due to remnants of previous ROM files hanging behind ofter flashing, I ran Task29 on the device to ensure that the ROM storage was clear and cleaned of any rubbish and freshly installed 2.07.401.1.
After all that, I genuinely do like this ROM and I guess these are just annoying niggles but you can only take so much. Am I going to revert back to WM 6.5 with Sense 2.1, only time will tell.
Agree with pretty much all you have said. Specifically
1 important to concentrate all all issues with this ROM in one thread
2 these are some key other threads on XDA that I think are relevant with issues from this ROM, at least can be referred to from here :
http://forum.xda-developers.com/showthread.php?t=648510
http://forum.xda-developers.com/showthread.php?t=631563
http://forum.xda-developers.com/showthread.php?t=634536
3 SOD is the biggest issue for me. Happens frequently during the day. HTC want me to send the device for repair, but I do not believe this to be a hardware issue. Phone has functioned perfectly since new in May 2009, SOD has only arisen on moving to this March 18th ROM
4 HTC posting data in our Contacts : terrible. This was certainly the cause of lock ups I had when first installing the ROM as that data got more and more corrupted.
5 I cannot get Facebook auto update working. I have about 1,000 contacts, about 50 of them synced to Facebook
6 Twitter does not fully update for me
7 Overall, when it works, I think Sense 2.5 is very good. I haven't had any issues with the SMS client which I think is a very good improvement over 2.1
8 as it stands, phone is unusable. I cannot rely on it for people to contact me as it is often SOD. A phone that people can't ring? That's not progress
9 Facebook albums - doesn't work, have never been able to get this working. Link to patch on HTC Europe website is broken, do HTC know?
Come on HTC, accept that you have an issue, agree to investigate and fix it.
Am in the UK, unlocked, unbranded phone, I use O2.
Calendar
The slowness in the Agenda seems to be negatively influenced by having all-day, and/or recurring appointments.
One thing I noticed is that when editing a single occurrence of an recurring appointment, you can change the time, but not the date of the occurrence (which is possible in the default client).
Messaging
Although I like the messaging app, it takes an awful long time to load one thread. Why didn't they implement this the same way as the default client (limited number of messages shown, with a link to "older messages")?
Other issues
Memory usage is ok after a soft reset (around 50%), but after a day of use it easily reaches 75-80%, even with all programs closed.
ridolfo said:
Calendar
The slowness in the Agenda seems to be negatively influenced by having all-day, and/or recurring appointments.
One thing I noticed is that when editing a single occurrence of an recurring appointment, you can change the time, but not the date of the occurrence (which is possible in the default client).
Click to expand...
Click to collapse
I concur with that. That's going to be a bit of a problem for me as I have several re-ocurring appointments.
I have issues with the new rom also.
I have the same issues you have. In addition my speakerphone function doesn't work most of the time. I have to turn it of and back on again and sometimes even redial.
Regards,
Rob
reflecs said:
I have issues with the new rom also.
I have the same issues you have. In addition my speakerphone function doesn't work most of the time. I have to turn it of and back on again and sometimes even redial.
Regards,
Rob
Click to expand...
Click to collapse
I've not tried the speakerphone issue yet, will have a go later.
another issue, file activity like installing apps or copying files is unacceptable slow.
reflecs said:
another issue, file activity like installing apps or copying files is unacceptable slow.
Click to expand...
Click to collapse
Personally, I haven't noticed any difference with previous ROM's in this respect.
Hmm. Seems after a soft reset file activity is better now.
Wow, editing favorite contacts is really slow. I added a few lines to the notes of one of my favorites, and it took literally 5 minutes to get back to the Home screen.
For me it helped reflashing the ROM; flash the Sense 2.5 ROM and then immediately flash it again. Made it slightly more responsive. Other than that, I have the same issues as you do.
Contacted HTC about it and they told me UPS should pick up the phone since it's a hardware problem... Yeah right.
For me the most annoying part is the speaker phone issue, annoying when ppl can't hear me.
I've contacted support through HTC's website. I've putted in 4 problems and got an awnser on 2.
The speaker problem is a hardware failure according to the support desk. Such a nonsens!
This ROM is broken and they should fix it!
Other issues
Memory usage is ok after a soft reset (around 50%), but after a day of use it easily reaches 75-80%, even with all programs closed.[/QUOTE]
Hy.what about Call History in Home Screen?i don't have CH
dan_tmx said:
Other issues
Memory usage is ok after a soft reset (around 50%), but after a day of use it easily reaches 75-80%, even with all programs closed.
Click to expand...
Click to collapse
Hy.what about Call History in Home Screen?i don't have CH[/QUOTE]
That's not really an issue; that's how the new Sense is designed. If you want it back, look for C00kie's Home Tab Mod.
what about Call History in Home Screen?i don't have CH
Click to expand...
Click to collapse
You don't need Call History, just tap "Phone" and it's there.
The speaker problem is a hardware failure according to the support desk. Such a nonsens!
Click to expand...
Click to collapse
They told me that as well, wanted me to ship them the phone by UPS since it was a hardware problem... even though I told them lots of others have that problem with 2.5 and that it was JUST FINE before upgrading.
Found errors and one worth to add, too.
Error - Calendar:
I've tried to insert a birthday reminder in July 20th, and set it up for "ever July 20th" but i wont listet in July, the reason is, its added in april, i think its the current Month, seems to like an variableerror or an programmingerror. Defently worth to fix.
Worth to add - General / Shortlinks:
A shortlink to settingstab/menu, its annoying to have 5 tabs to access the real options + the loading time of the differnt tabs/menus.
Optional - Found something helpful - http://forum.xda-developers.com/showthread.php?t=285366
Very worth to add - Onlinerules (maybe there is a programm that provides this):
It's annoying when i at home that, in the second i tab on the power button my w-lan and bei umtsmodule begins to initiate simultanly an internet connection, there could be some rule, w-lan before umts or something, the device got A-GPS, maybe set a home zone where the UMTS lets the w-lan the higher priority and get into the internet. But i've always use the shortcut FN+Commandcenter(rightkey) to deactivate the UMTS, because i doenst recognize that the wlan is 5 times faster.
Maybe we could all errors to the first post, for a better overview.
Since the new update, the task-manager-icon(little thing with the arrow), showing running programs and memory usage has disappeared anyone know how to get it back? I've already tried installing the HTC Task Manager 2, but it didn't help
simnl said:
Since the new update, the task-manager-icon(little thing with the arrow), showing running programs and memory usage has disappeared anyone know how to get it back? I've already tried installing the HTC Task Manager 2, but it didn't help
Click to expand...
Click to collapse
Find Duttys Task Manager for Leo, install and it should work, but, it cuoldnt close all apps(opera, AS,etc) so you have to check it with builtin task manager from time to time to really close them.
Edward Lowy said:
Agree with pretty much all you have said. Specifically
1 important to concentrate all all issues with this ROM in one thread
2 these are some key other threads on XDA that I think are relevant with issues from this ROM, at least can be referred to from here :
http://forum.xda-developers.com/showthread.php?t=648510
http://forum.xda-developers.com/showthread.php?t=631563
http://forum.xda-developers.com/showthread.php?t=634536
3 SOD is the biggest issue for me. Happens frequently during the day. HTC want me to send the device for repair, but I do not believe this to be a hardware issue. Phone has functioned perfectly since new in May 2009, SOD has only arisen on moving to this March 18th ROM
4 HTC posting data in our Contacts : terrible. This was certainly the cause of lock ups I had when first installing the ROM as that data got more and more corrupted.
5 I cannot get Facebook auto update working. I have about 1,000 contacts, about 50 of them synced to Facebook
6 Twitter does not fully update for me
7 Overall, when it works, I think Sense 2.5 is very good. I haven't had any issues with the SMS client which I think is a very good improvement over 2.1
8 as it stands, phone is unusable. I cannot rely on it for people to contact me as it is often SOD. A phone that people can't ring? That's not progress
9 Facebook albums - doesn't work, have never been able to get this working. Link to patch on HTC Europe website is broken, do HTC know?
Come on HTC, accept that you have an issue, agree to investigate and fix it.
Am in the UK, unlocked, unbranded phone, I use O2.
Click to expand...
Click to collapse
Completely agree with all in the above post, especially the SOD which is completely random on my device which is only 3 weeks old (bought from clove and shipped with the latest official HTC ROM) I have been naggin my boss to buy me a tp2 for months as my tytn2 was becoming unreliable and now i find the tp2 even worse, even though im a die hard HTC fan i fear i might have to consider sending the device back and getting a blackberry as this is totally unacceptable for a business tool. Have also reported the issue to HTC to which i got a reply of "try a hard reset" which isnt very good when the device was only 4days old at the time.
Tony
::RiL:: said:
Completely agree with all in the above post, especially the SOD which is completely random on my device which is only 3 weeks old (bought from clove and shipped with the latest official HTC ROM) I have been naggin my boss to buy me a tp2 for months as my tytn2 was becoming unreliable and now i find the tp2 even worse, even though im a die hard HTC fan i fear i might have to consider sending the device back and getting a blackberry as this is totally unacceptable for a business tool. Have also reported the issue to HTC to which i got a reply of "try a hard reset" which isnt very good when the device was only 4days old at the time.
Tony
Click to expand...
Click to collapse
That your new phone is SOD'ing is very bad news indeed. Mine is heading back to HTC tomorrow, quite why I don't know as categorically the issues are with the March 18th ROM. Have simply lost the will to live in corresponding with HTC's "technical support".
Technical support, my arse.
Right - let us try and be constructive.
My TP2 which works flawlessly with ROM's up to March 18th
It has only ever had HTC stock ROM's
it was bought unlocked and unbranded from Clove in May 2009. I am on O2
It has a 6 Gb Micro SD card
I have never used HardSPL
I use Commontime mSuite software to link the TP2 with our Lotus Notes installation, syncing Contacts, email and calendar
even without installing any software whatsoever on top of March 18th ROM I have had SOD
Sense 2.5 places unauthorised (by me!) data in the Comments field of your contacts with details of Facebook & favourites Sense entries. This data gets appended to the Comments field in Lotus Notes and renders that field corrupted.
In the 10 months between May 2009 and March 2010, I never had a single SOD incident. Since the March 18th ROM, I would get at least 6 SOD's per day. I do not feel that I am being Sherlock Holmes by suggesting that the SOD issue is linked exclusively to the March 18th ROM.
In sheer frustration and because I actually need to use the TP2, I recently reverted to the previous ROM. No SOD's.
Anyway, all you SOD'ers out there (or is it just me), what is the precise make up of your TP2, can we find anything in common?
Hello,
I've had my Evo for about a year now....still not rooted, I know, sorry. I recently rooted my G-tablet, so it will probably come soon.
I'm hopeing someone here can help me (or point me to the correct place to ask) with the sync on my phone.
The other day, the phone started freaking out upon trying to sync with my exchange based email. Gmail syncing works fine, the exchange email works fine on my PC through outlook, and on my Tablet.
When the phone trys to sync it says it needs to download some rediculous amount of emails.....this number goes up every day, as I continually get new emails. It starts to download the emails, but gets stuck at 48, always seems to be 48.
The phone chugs on this until i tell it to stop syncing. I feel naked without my mobile email.
Any thoughts? I haven't changed any settings. I haven't tried to remove and re-setup the email. Maybe that would be an easy fix.
Thanks for any help, I hope to get lots of use from this forum and maybe become a contributor if I actually learn anything, haha.
We, as you haven't done, I would uninstall it, then re-try it, as it could be an easy fix.
Yea a fresh start couldn't hurt so I would give that a shot first. Also, if you have any other questions feel free to ask! You're in the right place! I remember being new here and I was clueless as hell.
Hi all - I searched for references to this issue, but haven't found anything yet. Hope someone here can help.
I've been using my Galaxy Nexus (LTE / Verizon) since mid December, locked, unrooted, vanilla - and it's been great. I've been using the native email apps for my GMail account and my work/corporate account on our company's Exchange Server. All has worked perfectly so far. First sign of something weird happened last night.
Last night I backed up, rooted and unlocked my GNex (using the WugFresh utility). I followed the directions closely -- all worked pretty much perfectly. As suggested, I took 2 backups: first without system apps and settings, and the 2nd including them. After I was done rooting and unlocking, I restored the big backup with system apps and settings. Only thing I noticed is that passwords are apparently not part of the settings that can be saved/restored (makes sense!), so I had to reenter credentials for my email apps.
This done, I sync to both GMail and Exchange Server, receive and send mail just fine. Only weird thing is that when I tap the EMail icon to start up the email client that talks to Exchange Server, in addition to opening up my inbox properly, I ALSO see two error messages in sequence:
"Account wasn't found. It may have been removed."
and
"Folder wasn't found. It may have been removed."
The errors then fade, and email is perfectly usable.
I'm guessing that some folder and account entry was restored along with the apps from my backup, and that whatever these pointed to no longer exist, and were superseded by they email app when I reconnected to the Exchange Server during setup after rooting / unlocking.
I've looked - and only see a single account configured in the app -- the correct one. I've checked in Settings / Apps, and there are no options to clear data or cache.
I'm wondering if I should delete the one account I see and re-add it...not sure if that will make a difference.
Anyone have a clue what's going on, and what I might do about it?
thanks in advance,
Jon
Im having the exact same problem!!
jaseandjess said:
Im having the exact same problem!!
Click to expand...
Click to collapse
In the end, I wound up doing a factory reset on the phone. I was tempted to delete and recreate the account, but I'm convinced there was a phantom (non-existent?) folder / account that the email client kept trying to refer to and that this would have persisted. A factory reset cured the issue, and this time I did NOT restore my entire backup including system apps and data. Instead, I let Google Play and Amazon App store reinstall 99% of my apps, leaving me 3 or 4 that I had to do by hand. In the end it didn't take long at all to do this, and result is a happy Galaxy Nexus once more.
Jon
jonstrong said:
In the end, I wound up doing a factory reset on the phone. I was tempted to delete and recreate the account, but I'm convinced there was a phantom (non-existent?) folder / account that the email client kept trying to refer to and that this would have persisted. A factory reset cured the issue, and this time I did NOT restore my entire backup including system apps and data. Instead, I let Google Play and Amazon App store reinstall 99% of my apps, leaving me 3 or 4 that I had to do by hand. In the end it didn't take long at all to do this, and result is a happy Galaxy Nexus once more.
Jon
Click to expand...
Click to collapse
Hi, just wanted to let you know what the solution was in my case. I was messing around with everything, wasting two full days with about 100 times recreating the account, trying to restore/replace Mail/ExchangeServices app/data in various different ways, factory reset, reflashing system, etc. etc. ... nothing helped!
Finally, a few minutes ago I got it: Just recreate the stupid homescreen link! I never thought about trying to start the Mail application via "all apps". If I did (earlier), I would have seen (earlier) that the message does not appear then. It only appears when starting it via my homescreen link, which is actually a widget (looking like a normal app link), configured to open a certain folder of a certain account. So the actual problem was just that this widget could not find the "old" account anymore (probably because some account id changes if an account is deleted and recreated). The reason I've been fooled over and over again (even after factory resets and system flashes) is because I always restored my homescreen stuff in one way or another, so I always used the same old broken link.
D'OH!
Hope that next time someone comes across this issue this post will help. Currently there seems to be no (other) solution to this on the internet. At least I did not find anything in the past two days.
Thanks for posting an easy solution!
mychi said:
Hi, just wanted to let you know what the solution was in my case. I was messing around with everything, wasting two full days with about 100 times recreating the account, trying to restore/replace Mail/ExchangeServices app/data in various different ways, factory reset, reflashing system, etc. etc. ... nothing helped!
Finally, a few minutes ago I got it: Just recreate the stupid homescreen link! I never thought about trying to start the Mail application via "all apps". If I did (earlier), I would have seen (earlier) that the message does not appear then. It only appears when starting it via my homescreen link, which is actually a widget (looking like a normal app link), configured to open a certain folder of a certain account. So the actual problem was just that this widget could not find the "old" account anymore (probably because some account id changes if an account is deleted and recreated). The reason I've been fooled over and over again (even after factory resets and system flashes) is because I always restored my homescreen stuff in one way or another, so I always used the same old broken link.
D'OH!
Hope that next time someone comes across this issue this post will help. Currently there seems to be no (other) solution to this on the internet. At least I did not find anything in the past two days.
Click to expand...
Click to collapse
Thank you so much. I just had to recreate my account settings (5 of them since Ihave corporate but also use exchange settings for hotmail) and hated to see this message (and a second one similar but about a folder who could not be found). I removed the icon on the home screen and put the Email app (not the widget to avoid the same problem in the future) back and not more error! I really did not want to reset my phone.
I've been looking around this forum ever since I got my phone last year. It's always been helpful. Now, I am looking for more help.
I live in Toronto and my carrier is Rogers. I have the AT&T LG G3 D850 unlocked. I bought it second hand on eBay. The first thing I did when I got it was did a factory reset.
The first problem I noticed when I first got it was that the contacts list duplicated every time I opened it. I think it might be copying the contacts from my SIM card each time I opened the contacts? I don't know. I soon downloaded an app (Contacts+) to call people. Another reason was because every time I opened my contacts, the AT&T address book popped up. It didn't create much problem, but it was a very annoying. I soon just got used to using Contacts+.
The phone hasn't given me much problem since until recently. I realized I had no idea how to update my android version. It is still running 4.4.2. I did a bit of research and the words "rooting" and "flashing" got my head spinning. I tried to understand myself, but I just don't understand how to update my android or if I even can.
The thing that made me realized that this is a problem that I can't live with is my phone calls and text messages are causing problems. It's getting harder to open to my messages. It loads a long time and sometimes freezes. Sam with my calls. Dialing out or receiving causes my phone to freeze up. Sometimes waiting works. Sometimes I need to restart my phone. Sometimes I have to wait a bit to be able to restart my phone. I am getting popups when I browse the internet, so maybe I got a virus? I do have AVG and Avast on my phone though.
Then there are the few more minor things. My camera seems to take lower quality pictures as compared to when I first got it. My screen seems to be getting less responsive and seems to be dimmer. Phone seems to be warmer than before, but that could just be me. Android File Transfer no longer seems to work, but I assume it has something to do with my calls and messages not working.
What I am asking for is some knowledgeable and patient people to help me optimize my phone. I really don't know where to start. Reading newbie tips get me more confused sometimes. Please help. If this is not the place for this, please move it there or please let me know to delete it. Thanks in advance.
For the contacts problem, you can go to contacts > settings > display options > and then select the contacts you want to be displayed so there aren't any duplicates left.
Also installing two antivirus programs will cause malfunctioning on the phone. So if I were you I should uninstall one of them. If it keeps running slow you should factory reset the phone and try again
You should be able to go into software updates and click update device. It should show several firmware updates because 4.4.2 was quite a while ago. Have a look for that option.
There is no need to root in order to update your phone. Just follow these steps and it will do it all automatically.
If you go to settings, and you stock can get the updates, The easiest way to get your phone updated its using a pc and install the LG suite. You will connect the phone and if detected it will pop the updates.
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