TP2 low battery, in reboot loop - Touch Pro2, Tilt 2 Windows Mobile General

I've got a TMOUS TP2 which appears to be stuck in a reboot loop of sorts cause I can't charge the battery.
I've read through the forums and I saw a few similar problems like this but it seems like it those they were stuck at the bootloader, and that's not the case for me.
Basically the battery was down to 14% and I turned off the phone last night intending to charge it this morning. Somehow the battery dropped to 1% by the time I went to turn it on this morning, and it shutdown (really just lost power) right after I started it. So I go to plug it into the wall charger and then:
charge light comes on
after a few seconds charge light goes off
the phone tries to boot (does little vibrate, shows splash)
after the splash screen, phone loses power
charge light comes back on
then tries to boot after a few seconds.
repeat
If left unplugged the phone just sits there dead, but upon plugging it in, it tries to boot.
I've seen it where the phone doesn't have enough power to boot and just needs to be charged for a while, but I can't seem to do that here.
Anyone have any idea how to prevent it from trying to boot after the AC adapter is plugged in?
Thanks

arimp said:
I've got a TMOUS TP2 which appears to be stuck in a reboot loop of sorts cause I can't charge the battery.
Thanks
Click to expand...
Click to collapse
If you're desperate...you might try doing a hard-reset.
Why would that help? I don't know...except sometimes when really stuck it helps to just change the situation...try something completely different.
Of course, a hard-reset deletes all data and applications that you've put on the phone, which is why I suggested it as a recourse if desperate.
Probably keep the phone plugged in while doing hard-reset.

Same problem, solved by itself
Hi,
I had a similar problem with a standard TP2, it was clear a battery fault. Phone was working well with a new battery and, of course, another working phone couldn't boot up with the faulty battery.
I took out the defective battery and let it aside for almost 2 weeks. After that it started to work, but the capacity is clearly smaller.
So from my experience, a hard reset wouldn't help you.
Radu

nradu said:
Hi,
I had a similar problem with a standard TP2, it was clear a battery fault. Phone was working well with a new battery and, of course, another working phone couldn't boot up with the faulty battery.
I took out the defective battery and let it aside for almost 2 weeks. After that it started to work, but the capacity is clearly smaller.
So from my experience, a hard reset wouldn't help you.
Radu
Click to expand...
Click to collapse
Yes, it goes without saying -- though it's good you did -- that if you have access to another battery that's an obvious thing to try first.
The hard reset is worth trying, in general, for otherwise-unresolvable phone issues.

It's a dead battery. Same exact thing you describe happened to me. Granted, it was because of water damage but same symptoms. Thinking the phone was dead I went and bought a new one. Then I decided to try the new battery, bam, phone back alive. Returned the phone and bought a new battery. By the way, the dash2 battery fits as well. Tmobile stores didn't know it... But the connectors were the same do I tried in the store and it worked.

devis said:
It's a dead battery. Same exact thing you describe happened to me. Granted, it was because of water damage but same symptoms. Thinking the phone was dead I went and bought a new one. Then I decided to try the new battery, bam, phone back alive. Returned the phone and bought a new battery. By the way, the dash2 battery fits as well. Tmobile stores didn't know it... But the connectors were the same do I tried in the store and it worked.
Click to expand...
Click to collapse
So it was indeed a dead battery. Oddly I found someone who had a CMDA TP2 from Verizon (mine is GSM TMO), and was able to pop my battery into their phone for a minute or two and charge it to about 5%, then put it back in my phone and all was well. With their phone, plugging in the charger did not cause the phone to start up and then power cycle.
That's really weird "glitch" if you want to call it that. So mental note, don't let the battery run down too far.

Related

TP2 won't boot or charge either!!

Hey guys, I got a real big problem.
I've got a Rhodium100, but it won't charge nor it'll boot.
When connected to original charger or pc the phone starts. Then I can see the HTC logo and it dies again. The battery seems to be totally dead
What I've triend so far:
1. Pulled out the battery
2. Multiple cabels for the charger
3. Soft reset
4. Hard reset (won't complete because the battery is dead)
5. Checked the on/off button (on top)
What else can I do to fix this problem? I'd like to try anything before sending the phone to HTC (did that 2 times before, but with other problems).
This is what happens: MOVIE
Thanks in advance
trilbert said:
Hey guys, I got a real big problem.
I've got a Rhodium100, but it won't charge nor it'll boot.
When connected to original charger or pc the phone starts. Then I can see the HTC logo and it dies again. The battery seems to be totally dead
What I've triend so far:
1. Pulled out the battery
2. Multiple cabels for the charger
3. Soft reset
4. Hard reset (won't complete because the battery is dead)
5. Checked the on/off button (on top)
What else can I do to fix this problem? I'd like to try anything before sending the phone to HTC (did that 2 times before, but with other problems).
This is what happens: MOVIE
Thanks in advance
Click to expand...
Click to collapse
Buy a new battery and see if that helps. There are some cheap ones on ebay.
I just found another cable and it seems to be he's charging again. But after 5 hours of charging it's still on 40%.
When the battery-level is around 45% it goes downwards to around 38% and then to 45 again..
This is circulating..
How can this be?
You shouldn't let the battery completely die in the first place. A deep discharge of any Lithium Ion battery is not recommended because of this. If you've tried to do a hard reset and it did not complete, you may have destroyed the ROM image. If it doesn't turn back on, flash a stock ROM.
Always try to charge the device before it gets to 5% remaining battery. 10% is recommended, but 5% is the lowest the battery should ever be. Having a second battery is always a good idea. I have two of them and an external battery charger. This way, I can always have a battery able to charge without needing the device just in case something goes awry.
Make sure you do not turn the device on. Leave the battery in the device overnight on the charger without turning it on. If it still does not function after this, you might try purchasing another battery and charger.
If you have time left on your warranty, this is covered by it. Simply call your carrier or HTC and they will fix it for you. It's generally faster to go through your carrier if you have the option to do so.
Thanks for the tips. I followed them and it seems to be my phone is fully working again!
Nothing helps with TP2 reanimation
trilbert said:
Thanks for the tips. I followed them and it seems to be my phone is fully working again!
Click to expand...
Click to collapse
I have the same problem since august 2010. I've do the same as you flashing some ROM's also restoring original one(T-Mobile), buying new akku ang external charger- but nothing helps When I place battery in phone it switches on by self(seems like power button abridget but I've checked it with testing device), starting showing T-Mobile logo "Stick together" then shows windows logo then backlight fading then device restarts, so it happen infinite till battery fully goes empty. Now on phone is installed original ROM and I can't install any other- in bootloader I can install only SPL's, but other ROM's not installs (flashing process freezes on 0%). I haven't any ideas, somebody can help me? Thank you all.
mrRadja said:
I have the same problem since august 2010. I've do the same as you flashing some ROM's also restoring original one(T-Mobile), buying new akku ang external charger- but nothing helps When I place battery in phone it switches on by self(seems like power button abridget but I've checked it with testing device), starting showing T-Mobile logo "Stick together" then shows windows logo then backlight fading then device restarts, so it happen infinite till battery fully goes empty. Now on phone is installed original ROM and I can't install any other- in bootloader I can install only SPL's, but other ROM's not installs (flashing process freezes on 0%). I haven't any ideas, somebody can help me? Thank you all.
Click to expand...
Click to collapse
It's a dead battery. If it powers on by itself, then you'll either want to get a new battery or an external battery charger. Make sure you're charging from the wall, and not a USB port.
cajunflavoredbob said:
It's a dead battery. If it powers on by itself, then you'll either want to get a new battery or an external battery charger. Make sure you're charging from the wall, and not a USB port.
Click to expand...
Click to collapse
Yes, I do as you suggest - bought new battery and wall charger, but no result. I doubt that new battery or charger is destroyed, but anything is possible... What actually kind of problem if phone couldn't do hard reset, not upgding ROM, also switches on when battery is placed into? 100% fault (discharged) battery?
mrRadja said:
Yes, I do as you suggest - bought new battery and wall charger, but no result. I doubt that new battery or charger is destroyed, but anything is possible... What actually kind of problem if phone couldn't do hard reset, not upgding ROM, also switches on when battery is placed into? 100% fault (discharged) battery?
Click to expand...
Click to collapse
I mentioned that you may need to charge the battery externally if it is powering on when you insert the battery. You'll either need a friend's phone to charge it, or buy an external charger. With the external charger, let it sit on the charger overnight, pop it in the phone, and then try again. If using an external charger does not work, then you may want to send the device in for repairs/replacement.

Empty DHD not charging, not powering on, no led.

Hello people
A couple of hours ago, my phone shut down due to empty battery. I came home, plugged it in and booted it, all was fine. At about 60% I shut it off and went to have lunch, when I came back and tried to turn it on, I couldn't.
Led was orange at the time, I unplugged the power cord but the led stayed on! I removed the battery to be able to reboot it, but when I re-inserted it I still wouldn't boot.
Now no matter how I try to charge it, led stays off like it's not charging. Tried various different cables/chargers, the same. Tried to plug it to the charger without battery but no led flashed. Tried to boot without sim/sd card, still the same.
Any ideas?
My battery has never been changed (for a year now) and has had a bunch of full drains. Could this be a dead battery? :/
Well seems the phone is fried... I tried two more official batteries and no go...
Sorry to hear it. I thought that at first when I read your thread but I thought because I am not the most experienced person here, there might be some kind of fix.
HTC will most likely if not certainly replace this handset for you, seeing as it just happened out of the blue.
Well I certainly hope so, problem is I suspect it's an import (from another European country) and local HTC service generally does not do well with European imports.
Anyway I'll give it a try, meanwhile I'm getting a sensation soon
I have a similar problem.
I'm lucky that my girlfriend has the same handset as I do, the I could compare the phone abnormal behavior tho that of her properly working phone.
The first thing I've noticed, after a while when the charger was attached, was that the phone is very hot and that the battery keeps draining out in a surprisingly high rate.
After a while I've noticed that even when the phone is turned off it wont recharge. Sometimes the Orange LED is on when recharging while it is off, and the LED stays on for a few seconds after removing the charger, as if it was still charging. Note that the affects of connecting the charger to the phone, are mainly the ones listed below (not necessarily altogether)
* The phone indicates as if it recharges.
* Going to an infinite loop of rebooting and crashing.
* Getting hot when power supply is plugged, or at any time when the phone is turned on.
Ultimately the battery was empty, and the only way I had to keep using the phone (mostly to diagnose the symptoms listed here) was to swap the battery with the one of my girlfriend's device, and charge my battery in her device while using her's. That's the place to mention that the battery works just fine and that the phone is draining any battery, no matter what.
I took it apart to have a closer look at the source of all of the heat emitted while the phone is turned on, and it seem to come from the motherboard itself.
That's all I have.
The worst thing is that a friend of mine who helped me opening it up broke the pcb of the volume keys. Now I checked and It turns out that that pcb is actually part of the flex cable, which sort of extension of the motherboard and is mainly the second most important piece of hardware of all the phone parts (not that there are so many). If I would be able to expose the conductors inside the flat cable I might be able to solder an alternative volume pad I'll make out of old some miniature switches I have. The cable is very thin. any Ideas of how to expose the relevant conductors without ripping the cable apart?
Just a (late) update:
It's been almost two years, I had given the phone to a close friend of mine after a couple of weeks since writing the first post, just in case he could resurrect it, nothing.
Then, a couple of months down the road, the phone suddenly woke up! He tried to connect it with the charger, after months of not being able to charge or boot it up and somehow it worked. And it has been working flawlessly ever since.
I just got it back to give to my girlfriend until her sensation is fixed, flashing Viper now
In case something like this happens to any of you, don't give up!

My Samsung Galaxy Nexus won't turn on

First of all I read all the possible posts here in the XDA forum about this problem but no one was able to help me :s
I was listening music with my cellphone than it crashed and turned of from nohting. My first thought was "Damm, it crashed!" and I removed the battery and after a couple minutes I put it back and than the cellphone never turned on again. No battery status is showing up, no leds, odin and flash mode doens't work either. I don't no what to do :s
I tried this:
◘ Unplug from USB, remove battery 5 min, put it back
◘ Odin and Flash mode
◘ Turn it on without battery on pc
◘ Turn it on while recharging
My GNexus model is a I9250 GSM.
Could you add some more details? How long the phone's been in operation, refurbished?, rooted?, your current ROM, kernel, radios, advanced kernel settings such as voltage changes, any tweaks, battery type, temperature.
This exactly happened to me on my DroidX. I spent 2 weeks trying everything to revive it including taking the phone apart before adding it to the pile and getting my current GNexus Toro.. so I know how much this sucks. I'm not an expert on phones bricking but I know that connections can go bad or come loose, especially if the phone has been dropped or other impact, components start to lose their integrity over time and voltage shorts 'burn out' op-amps. You mentioned listening to music, so I'm wandering about the IVA components burning out, which usually has voltage too high especially on boot... Hope you can get it working.
7175 said:
Could you add some more details? How long the phone's been in operation, refurbished?, rooted?, your current ROM, kernel, radios, advanced kernel settings such as voltage changes, any tweaks, battery type, temperature.
This exactly happened to me on my DroidX. I spent 2 weeks trying everything to revive it including taking the phone apart before adding it to the pile and getting my current GNexus Toro.. so I know how much this sucks. I'm not an expert on phones bricking but I know that connections can go bad or come loose, especially if the phone has been dropped or other impact, components start to lose their integrity over time and voltage shorts 'burn out' op-amps. You mentioned listening to music, so I'm wandering about the IVA components burning out, which usually has voltage too high especially on boot... Hope you can get it working.
Click to expand...
Click to collapse
Well first of all I thank you for your concern and my phone is on again, thanks to my uncle. The phone is '4 months old', I rooted last month, bootloader unlocked and I was using samsung stock rom (4.2.1 JB). Yeah, that really suck monkey b*lls. If you got the same problem as me (I really hope not) that's what you should do: First remove the battery, plug the charger and than put the battery back. In my case, It kind "shorted" the battery and my phone is back on. I was reading posts and posts and discovered that GNexus has this problem and a lot. Dunno when it can happen again but I really don't want a paperweight. Once again, thank you!
Glad you got your Nexus back up and runnning. Thanks for posting back with details after you figured out the problem and got your phone working, +1 right there. There's always a good chance this will help out someone later on. :good:
Confirmation: balums worked for me
balums uncle's solution worked for me: specifically, (1) removed USB power, (2) removed battery, (3) applied USB power, (4) inserted battery, (5) press power button.
Thanks balums!
Does anybody have technical (design/EE) insight into what would cause this?
This was starting from a device that appeared totally dead.
The battery was *fully charged* (and showed up that way immediately when the device finally booted).
I had done the obvious things of removing/inserting the battery, cleaning contacts, checking the USB power connection.
Was about to pull it apart when I saw balums post, saving me huge time.
Device is about 16 months old. Stock OS and settings. First time this has happened.
Search terms:
CDMA (Verizon) Samsung Galaxy Nexus -- SCH-i515.
Phone won't boot. Device won't turn on. Won't start. Dead. No worky.
Thanks,
Seth
Awesome! You trick worked, balums!
Interestingly I also have the standard stock version of OS and Hardware which I bought 14 Months ago (nearly to the day). I was surfing over WiFi yesterday evening and when I turned the phone off I noticed the screen getting grey for a moment, not black. And this morning the Nexus just didn't turn on.
Anyway, thanks for the solution, have a nice day!
That is very odd because my i515 also did the exact same thing and I have owned it for 15 months. I can't wait to get home and try this trick. More to come.
Drew
Thanks!
balums said:
Well first of all I thank you for your concern and my phone is on again, thanks to my uncle. The phone is '4 months old', I rooted last month, bootloader unlocked and I was using samsung stock rom (4.2.1 JB). Yeah, that really suck monkey b*lls. If you got the same problem as me (I really hope not) that's what you should do: First remove the battery, plug the charger and than put the battery back. In my case, It kind "shorted" the battery and my phone is back on. I was reading posts and posts and discovered that GNexus has this problem and a lot. Dunno when it can happen again but I really don't want a paperweight. Once again, thank you!
Click to expand...
Click to collapse
Hey Balums,
My GNex didn't turn on this morning and I was really confused as to why it would do such a thing, until I saw your post. Thanks a lot for posting your uncle's remedy!
It fixed mine!
-Fupa
bookmarked. thanks op.
Galaxy nexus wont turn on or charge.
I tried (1) removed USB power, (2) removed battery, (3) applied USB power, (4) inserted battery, (5) press power button but my galaxy nexus still dont turn on. i have 4.2.2 stock rooted. i was downloading something and my screen become weird in colors and i cent use the phone. i turn it of and now wont turn on again or charge.
after unlocking and rooting i installed this touch recovery from google play. [ROOT]Recovery Tools
Excellent! balums' suggestion helped me. I thought I had tried this before but apparently didn't quite get this in the right sequence.
The only remaining issue I have now is that when it does turn on, I've got the thunderbolt on the battery indicator, the phone says it's charging at the lock screen, but when I go to Battery under Settings it says that the battery is discharging. This effectively has my phone in a state where I can't unplug it (battery is too low but it also doesn't appear to actually "charge"). I tried replacing the Micro USB charge port PCB board and came up with the same results. To me, this seems like a problem and may indicate a motherboard or battery connection issue. I used the "Battery Monitor Widget" and it indicated that it was getting AC power. Any thoughts?
Thanks to XDA and Balum's suggestion! I thought my phone just died! It was on 70somethign % battery last I looked, connected by USB to the PC and I don't know if I turned it off and walked away for a while or if it turned off by itself, but it would not turn on no matter what I did after I got back to my desk. It is on Android 4.3 takju stock not rooted.
Thank you all again for the instructions on how to revive the GNex!
Samsung Galaxy Nexus won't power up
I got a Samsung Galaxy Nexus. I got it from my cousin and therefore don't have any information about the rooting status as well as the ROM but i guess it was running stock. The phone won't turn ON, it is not detected in the computer. No LED or any other indication. I tried the above method which worked for many people but it failed. What is special about the phone is that the upper part of the screen is heating up more as compared to the rest of the phone. Can somebody help me fix this? Is this a hardware issue?
I have the EXACT same problem as you do. I have no idea where to start to try to fix it. I took a picture, then lines went squiggly across the screen, then it flickered, and died. I cannot power it on at all. I tried Uncle's tricks. No luck.
Anyone have some ideas on what to try? Thanks.
majidkhan said:
I got a Samsung Galaxy Nexus. I got it from my cousin and therefore don't have any information about the rooting status as well as the ROM but i guess it was running stock. The phone won't turn ON, it is not detected in the computer. No LED or any other indication. I tried the above method which worked for many people but it failed. What is special about the phone is that the upper part of the screen is heating up more as compared to the rest of the phone. Can somebody help me fix this? Is this a hardware issue?
Click to expand...
Click to collapse
Also having the same problem. My Nexus has been rebooting randomly for the past week or so, and finally, this morning, it refuses to turn on at all.
It's a Verizon Galaxy Nexus running stock, but it's been rooted. I'm using the extended battery. The trick that was posted earlier in this thread doesn't seem to work for me. I've tried multiple USB cables and power sources.
I'm going to try the standard battery when I get home, but I'm not expecting positive results.
Work-around
About two months ago whenever I turned my Gnex off, it became totally unresponsive to all attempts to start again. After a lot of trial and error, I discovered that if I pulled the battery for 30-60 minutes and reinstalled, it would power on normally. I have completely wiped and rooted the phone and the problem persisted.
Today I thought about it some and realized there may be some residual charge in the phone, and my waiting period is to allow the charge to drain. To test this theory, I powered the phone down and then tried to restart - nada. Pulled and reset the battery - nada. Pulled the battery, shorted out all four pins that would make contact with the battery, reinstalled battery, and it powered right up. I have not been able to successfully repeat a fast restart when shorting out all four pins. Pulling the battery and waiting 30-60 mins still works.
Incidently about the same time, my screen has stopped auto rotating (and yes it is set to do so).
mwjoerin said:
About two months ago whenever I turned my Gnex off, it became totally unresponsive to all attempts to start again. After a lot of trial and error, I discovered that if I pulled the battery for 30-60 minutes and reinstalled, it would power on normally. I have completely wiped and rooted the phone and the problem persisted.
Today I thought about it some and realized there may be some residual charge in the phone, and my waiting period is to allow the charge to drain. To test this theory, I powered the phone down and then tried to restart - nada. Pulled and reset the battery - nada. Pulled the battery, shorted out all four pins that would make contact with the battery, reinstalled battery, and it powered right up. I have not been able to successfully repeat a fast restart when shorting out all four pins. Pulling the battery and waiting 30-60 mins still works.
Incidentally about the same time, my screen has stopped auto rotating (and yes it is set to do so).
Click to expand...
Click to collapse
What are you doing exactly to short out the battery?
galaxy nexus reboot
my galaxy nexus is about 1 year old now and this is the first time that i've encountered a problem with it. It suddenly restarted, and will take about 5-7minutes before it opens, it will be open up to the "X" logo and when it reaches the normal screen it will restart again. I don't know whats wrong with it. please help/
sethbruder said:
balums uncle's solution worked for me: specifically, (1) removed USB power, (2) removed battery, (3) applied USB power, (4) inserted battery, (5) press power button.
Thanks balums!
Does anybody have technical (design/EE) insight into what would cause this?
This was starting from a device that appeared totally dead.
The battery was *fully charged* (and showed up that way immediately when the device finally booted).
I had done the obvious things of removing/inserting the battery, cleaning contacts, checking the USB power connection.
Was about to pull it apart when I saw balums post, saving me huge time.
Device is about 16 months old. Stock OS and settings. First time this has happened.
Search terms:
CDMA (Verizon) Samsung Galaxy Nexus -- SCH-i515.
Phone won't boot. Device won't turn on. Won't start. Dead. No worky.
Thanks,
Seth
Click to expand...
Click to collapse
Thanks alot... this worked for me !!
You saved my Galaxy Nexus
Similar problem + water
Ok, so I have a similar situation I believe. My phone took a swim. I left it off and riced it. Later on after I believed it to be dry enough, i turned it on. (wow it freaking worked) After a few seconds of using the device checking screen the phone snapped off and went into a reboot. I waited until it came back and i shut it down and thought I'd let it go over night. I plugged it in and let it charge (charge icon was displaying). Everything looked good.
Fast forward. Morning time. I go to turn the phone on. Nothing.
This time the phone won't boot. Instead all i see is the white battery icon show up indicating the battery is 100%. When i plug it in to the charger i get the battery with the charging bolt, then it shows the normal battery indicator light. After that, I get nothing.
I tried the method I saw above. remove power, remove battery, apply usb power, insert battery, press power. Sadly it didn't work.
Anyone have any other ideas as to what might be going on?

Help! Phone turns off when disconnecting charger.

As the title says, my device has started doing this for about a week. I can even have a fully charged battery, but if I disconnect the charger, within 5 minutes, my device screen will make some weird glitchy thing and turn off. I've tried multiple ROMs with no dice, so it's a hardware problem. I'm hoping it's just a battery issue, as I can't really afford another device at the moment. Thank you for your time.
have you tried a different charger?,
battery issue an not hardware
I had the same problem. I bought the phone from craigslist an got an awesome deal on it. got it home started playing with it an it kept doin random reboots. after awhile it just wouldnt boot back up unless i took out the battery an reinserted it. However on the charger it worked fine. luckly i had insurance, i went to the sprint store they ran "tests" an determined the phone was bad. Cool im getting a new phone. 3 days later i go to pick up the replacement. They put my old battery in the new phone an low an behold same issue, i went on amazon bought a battery for $10, a samsung oem battery btw,, an the phone is perfect, Hope my insight helps with ur issue

Can get into recovery, wont boot

Ok guys, i dropped my phone in a case like 12" on carpet. It immediately shut off. If i charge it, it just goes through a loop of sorts, like if the battery was totally dead. I can get it to boot into recovery just fine, it just seems like its not holding a charge. Im thinking dead battery? Since its an S6, swapping isnt easy.
Any ideas? Anyone experienced this before? I searched pretty good, but to no avail. Thanks in advance.
Oh, and if i take it off the charger, immediately dies. Was at 50% when dropped.
Took it to Sprint service center. They swapped out a new battery, everything is good as new. Weird that a fall could damage the battery? Or maybe just came unplugged on the inside, and they conned me into a new batter?. Either way, fixed.

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