[q] omg, please help me? - myTouch 3G Slide Q&A, Help & Troubleshooting

see, I was planing to sell my MT3GS, but I had to get down from a 3 meter high sealing for a show, and when I was practicing how to get up there fast I forgot to get the phone out of my pocket, so I got up there, and when I sat down, it fell to the floor (I was sitting in a really thing place).
Luckily, the floor was wooden, and the screen didn't break, actually it works (and slides) perfectly well.
BUT the problem is that now the screen (the part you slide so you can use the keyboard) is kinda separated from the keyboard, I can press and it goes back to it's place, but as soon as I stop pressing down, it separates again.. I was wondering how can I fix this, and if a simple disassembly (and re-assembly) would fix this.
omg, I really wanna fix it, this phone is REALLY special for me!! (I bought it on my first trip w/ friends to the US)..

brickopick said:
see, I was planing to sell my MT3GS, but I had to get down from a 3 meter high sealing for a show, and when I was practicing how to get up there fast I forgot to get the phone out of my pocket, so I got up there, and when I sat down, it fell to the floor (I was sitting in a really thing place).
Luckily, the floor was wooden, and the screen didn't break, actually it works (and slides) perfectly well.
BUT the problem is that now the screen (the part you slide so you can use the keyboard) is kinda separated from the keyboard, I can press and it goes back to it's place, but as soon as I stop pressing down, it separates again.. I was wondering how can I fix this, and if a simple disassembly (and re-assembly) would fix this.
omg, I really wanna fix it, this phone is REALLY special for me!! (I bought it on my first trip w/ friends to the US)..
Click to expand...
Click to collapse
Its easiest to have HTC fix it, or just get it replaced.

get it replaced?

that will work if you like the SLIDE, but if you want THAT PARTICULAR phone, try to get it fixed with HTC

jdkoreclipse said:
that will work if you like the SLIDE, but if you want THAT PARTICULAR phone, try to get it fixed with HTC
Click to expand...
Click to collapse
"if you want THAT PARTICULAR phone"? and will they do it even if I live in Paraguay (South America, they don't sell phones here)??

They will repair/replacee it anywhere in the world.

jdkoreclipse said:
They will repair/replacee it anywhere in the world.
Click to expand...
Click to collapse
how much would I have to pay for it? And how can I contact them? (SORRY, for being such a dummy, and thank you for wasting your time helping me)

$90 (USD) for full replacement, so i guess it would be less for fix

jdkoreclipse said:
$90 (USD) for full replacement, so i guess it would be less for fix
Click to expand...
Click to collapse
Thank you very much! You helped me a lot!

jdkoreclipse said:
$90 (USD) for full replacement, so i guess it would be less for fix
Click to expand...
Click to collapse
I've looked up in htc.com but I can't find a section to ask them for the replacemnt.. where do I do it?

Related

what to do with the cat

i am watching my dad's cat this week while he is on vacation, last night i had my at&t 8525 on my lap while working on my laptop. the cat wanted to get on my lap and i said no. not wanting to give up he jumped one last time claws out. the cat jumped on the screen of the 8525 and cracked the screen. my dad refuses to help me out with the phone at all saying accidents happen. my question to you all is what should i do about the phone, replace, wait for 8925, chance a warnty exchange by saying its a power problem or pay the $200 or more to get the phone fixed at HTC?
second question, what to do with the cat?
You've broken only the digitizer or also the lcd?
If you don't know the way to answere to my question is:
can you see pictures on the screen but when you tap on it nothing happend or the phone does wat he want?
yes?
OK! you've broken the digitizer.. 25$ and then you have to change it with your hand.. it's not difficult but the first time it appear complicated and if you're interested i can post you the whole sequence (note: you've to solder a flex cable)
If you can't see anything on the screen or you see a large scratch like black ink you've to change the lcd+digitizer pack.. 100$ or someting less maybe (80$). The full pack (lcd+digi) is very easy to change, without solder or moving.. there is only srew and connector to open.
Let me know.
For the cat: have you got a car? do wat you have to do and then go to your dad with the corpse and say: "accidents happen"
Bye
replace lcd
SegiRoPi said:
You've broken only the digitizer or also the lcd?
If you don't know the way to answere to my question is:
can you see pictures on the screen but when you tap on it nothing happend or the phone does wat he want?
yes?
OK! you've broken the digitizer.. 25$ and then you have to change it with your hand.. it's not difficult but the first time it appear complicated and if you're interested i can post you the whole sequence (note: you've to solder a flex cable)
If you can't see anything on the screen or you see a large scratch like black ink you've to change the lcd+digitizer pack.. 100$ or someting less maybe (80$). The full pack (lcd+digi) is very easy to change, without solder or moving.. there is only srew and connector to open.
Let me know.
For the cat: have you got a car? do wat you have to do and then go to your dad with the corpse and say: "accidents happen"
Bye
Click to expand...
Click to collapse
how do i change the lcd and digitizer, the i need a new one because its broken please post how to and where to get the parts, i will give a big tip if it works. i posted the pictures in a zip file, they are about a half a meg a peice so sorry for that but the carnage is bad.
What are you 9 years old still ? You're like a kid runnning to "mommy" saying... "mommy, I broke my toy... what do I do now ?!? will you buy me another one ?".
You have a broken phone. Your options are limited. Why are you asking us what to do ? Do you want us to make a decision for you ?!
Fine... Buy another 8525!
NRGZ28 said:
What are you 9 years old still ? You're like a kid runnning to "mommy" saying... "mommy, I broke my toy... what do I do now ?!? will you buy me another one ?".
You have a broken phone. Your options are limited. Why are you asking us what to do ? Do you want us to make a decision for you ?!
Fine... Buy another 8525!
Click to expand...
Click to collapse
look the 8925 is comming out in a few days, and i dont have the money, but if i just had to buy another one i would go for that one, if i can fix it for cheap i want to do that. the reason my father is even involved is because its his cat, i would drown the thing but its not mine.
this is for the cat.
Dont know what to do about the phone, but here is something funny that you can try on the cat.
Instructions.
Get and empty can of favorite pop ( coke or pepsi )
Put in empty can 3, 4 or 5 little rocks or something that mekes noice when inside can. ( tape the can oppening if you want for lasting pleasure )
Get plastic bag, the ones you get when you buy your groceries.
Put the can with the small, rocks inside the groceries bag.
Grab cat and put each loop of the plastic bag on each of the rear legs of the cat. ( make shure the cat legs dont get untied from the loops of the bag for lasting pleasure )
Hope it helps, let mi know if it worked.
( by the way this is not going to harm the can in any way. but it will be super funny to see )
dude.. your phone looks bad... i agree with SegiRoPi's advice on what to do with the cat..
From what I have read, there's no hope for the phone or the cat! If U don't want to do the bag trick, then get it a pair of cement shoes and go to the nearest bridge...
FIX maybe
galaxys said:
From what I have read, there's no hope for the phone or the cat! If U don't want to do the bag trick, then get it a pair of cement shoes and go to the nearest bridge...
Click to expand...
Click to collapse
i found a site with instructions hot to take the phone apart, and i have a bid in for a new LCD and DIGITIZER. we will see what happens, its a hell of a lot cheaper thn HTC fixing it at 200+ then add tax.
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=330161697587&ssPageName=ADME:B:BCA:US:1123
http://www.youtube.com/jp.swf?video...efault.jpg&t=OEgsToPDskJLucEHEEQoR0Z4gEkEhgvl
reitjam said:
the cat jumped on the screen of the 8525 and cracked the screen.
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Click to collapse
lol, judging by those pictures...can you really expect people to believe the pressure of a cat did that, you had to have atleast jumped up freaking out, and the device hitting something hard caused that, come on now....
Step off, CD... I'd say a cat could certainly do that kind of damage by standing on it (mine could, anway).
That aside, I've replaced a screen and it can be done, although it's by no means for the faint of heart. It's pretty much a complete teardown to get to it.
Oh, and the LCD is definitely broken so forget about replacing the digitizer only (which I wouldn't advise anway unless you're really good with a soldering iron).
Is the cat still alive?
There are several places you can get a digitiser/screen kit (a quick search should find some links). You can download the HTC service manual and other useful info from Mike Channon's web site http://michael-channon.spaces.live.com/.
As for the cat, I think you know where to poke the broken parts
this is the second thread Ive read this morning which has some "smart arse" replys, I mean how constructive is
What are you 9 years old still ? You're like a kid runnning to "mommy" saying... "mommy, I broke my toy... what do I do now ?!? will you buy me another one ?".
You have a broken phone. Your options are limited. Why are you asking us what to do ? Do you want us to make a decision for you ?!
Click to expand...
Click to collapse
if you dont like the question just walk away dont fill the thread with nosence but i guess it gets the old post count up yep?
Agree with ratcom. Lay off the guy, he has had a bad enough day.
(this post too is a blatant attempt to increase my post count)
Get a new screen or pay to have it repaired. Considering it's your dad's cat and you were doing him a favor, he should at least pay some of it. That's what a responsible pet owner would do anyways.
As far as the cat, its hard to blame it as its just doing what your dad has let it do for however long he has had it. When a child has bad behavior, do you blame the child or the parent who has allowed the bad behavior over time?
Fixing the issue
i told you all in post nine how i was going to fix it, and the cat jumped with his claws out and hit the screen. i had a day to cool off and i found a way to fix it and its cheap. i gotta say thank you to the guy who said it could be done and peeked my intrest, and the guy who posted the link to the service manual.
the cat is unharmed, after all he is just a kitty, i will post a picture later in an edit
this is'nt the cat in question?
http://www.youtube.com/watch?v=-IKFBkOJciw
stroths said:
Get a new screen or pay to have it repaired. Considering it's your dad's cat and you were doing him a favor, he should at least pay some of it. That's what a responsible pet owner would do anyways.
As far as the cat, its hard to blame it as its just doing what your dad has let it do for however long he has had it. When a child has bad behavior, do you blame the child or the parent who has allowed the bad behavior over time?
Click to expand...
Click to collapse
Lets be honest - who cares who's (what's) at fault - it's still a CAT - poke the broken glass up it's bum n tell it not to do it again...
shave it or snip one side of its whiskers shorter than the other.

arrgh cracked screen

Only had it 5 minutes . wife dropped my wedding ring on the phone , got to work and the screens cracked. It must have had a week spot. Glad i forgot to take the free insurance out of the basket when purchased the phone.
Just thought i would share my woe with some people that would understand my loss.
Oh would definately reccomend brando screen protectors as the screen is still smooth nad functioning perfictly.
That's ......
I hope I never face that problem, I can't live without my TP2
But I never take of my wedding ring
(Did your wife dropped it or did she throw it??
Anyway, I wish you luck in the next TP2-less days....
Man that s**ks! Hope you get it replaced soon. It's always horrible when things like this happen and you have to live without your device for some time. Might be you're lucky you only had it 5 mins, otherwise you'd been growing more attached to it.
ronh said:
That's ......
I hope I never face that problem, I can't live without my TP2
But I never take of my wedding ring
(Did your wife dropped or did she throw it??
Anyway, I wish you luck in the next TP2 less days....
Click to expand...
Click to collapse
It is a real bummer. na she didnt throw it. I only take it off when lifting weights. Could have broke in me pocket. Bet the blooming insurance repair cant even get the screens yet......
oltp said:
Man that s**ks! Hope you get it replaced soon. It's always horrible when things like this happen and you have to live without your device for some time. Might be you're lucky you only had it 5 mins, otherwise you'd been growing more attached to it.
Click to expand...
Click to collapse
Tell me about it!! Sent my TP2 to Regeneris for repair nearly 2 weeks ago now.. still nothing back
purple8 said:
It is a real bummer. na she didnt throw it. I only take it off when lifting weights.
Click to expand...
Click to collapse
Ok, that's really bad luck: Taking of your ring to be careful, and it costs you your TP2.
purple8 said:
Bet the blooming insurance repair cant even get the screens yet......
Click to expand...
Click to collapse
And that is... if the insurance company will do anything about it?
If their check is a day late... they are fast as lightning, but when they have to pay...
I'm quite convinced the repair centers of HTC (EuroTwice for the Netherlands/Belgium) will have the screens in stock.
You'll not be the first, and definitely won't be the last to crack your screen.

[Q] finicky power button

So my Inc has a weird power button issue. If I slightly touch the button it acts as though I pushed it. My screen comes on a lot due to it.
Ive tried using compressedair to clean out the button area but that's no good. Any way I can fix this without cracking it open?
bukithd said:
So my Inc has a weird power button issue. If I slightly touch the button it acts as though I pushed it. My screen comes on a lot due to it.
Ive tried using compressedair to clean out the button area but that's no good. Any way I can fix this without cracking it open?
Click to expand...
Click to collapse
find a case that covers the button and makes it harder to push like a silicon case?
did you ever spill a liquid on the phone?
synisterwolf said:
find a case that covers the button and makes it harder to push like a silicon case?
did you ever spill a liquid on the phone?
Click to expand...
Click to collapse
No spills, I just seems to bewearing out. I have a couple of cases but neither really help.
It actually seems to work better if I slightly touch it and not physically push it.
bukithd said:
No spills, I just seems to bewearing out. I have a couple of cases but neither really help.
It actually seems to work better if I slightly touch it and not physically push it.
Click to expand...
Click to collapse
i bet there is lint or something in the button. they only way to know for sure is to crack it open.
synisterwolf said:
i bet there is lint or something in the button. they only way to know for sure is to crack it open.
Click to expand...
Click to collapse
I still have it under warranty with best buy. Should I just go get a new phone? I'm not gonna void my warranty and still pay for it.
bukithd said:
I still have it under warranty with best buy. Should I just go get a new phone? I'm not gonna void my warranty and still pay for it.
Click to expand...
Click to collapse
if you still have a warranty then i would see what they can do for you. i dont think they will have an Inc for you they might have you upgrade to a device that is the same value. i would talk to them. cant hurt right?
the warranty is for geek squad right?
synisterwolf said:
if you still have a warranty then i would see what they can do for you. i dont think they will have an Inc for you they might have you upgrade to a device that is the same value. i would talk to them. cant hurt right?
the warranty is for geek squad right?
Click to expand...
Click to collapse
Yep black tie coverage. Thats what I decided, I went and waited at best buy for 3 hours today and wound up with a crappy loaner phone (LG Vortex 2.2.2).
Hopefully in a few days I will get the faux upgrade but it is entirely possible that Ill just get a refurb inc.
I will miss the Inc if they don't get me another one.
bukithd said:
Yep black tie coverage. Thats what I decided, I went and waited at best buy for 3 hours today and wound up with a crappy loaner phone (LG Vortex 2.2.2).
Hopefully in a few days I will get the faux upgrade but it is entirely possible that Ill just get a refurb inc.
I will miss the Inc if they don't get me another one.
Click to expand...
Click to collapse
:'(
Sent from my Droid Incredible 3D using xda premium

Giving my DINC2 to science

SCIENCE!!!
Nah, it froze up after user "t" on voxer added me as a friend(most likely a fake hacker account). After pulling the battery it locks up on the HTC boot screen. when booted into recovery it seems the system and cache partitions will no longer mount. Verizon let me upgrade(as i was out of insurance replacements) early to a rezound(which appears to be following a similar S-OFF situation-whiny impatient do-nothings crying foul over the wait and then of course the wait itself)
anywho im willing to give it to anyone interested in research and development. you just have to pay shipping(if its even worth it lol). If no one wants its just gonna get chucked.
BTW-off topic but whilst i wait for my rezound to come in the mail a friends letting me use a motorola photon on his sprint account and that phone sucks. the camera button sticks(its like 2 weeks old)and it freezes every so often.
You can probably still save it. Do you have adb set up?
yeah but everytime i try to flash a new recovery or anything at all for that matter(including trying NANDROID restores)it freezes and i get a failed message in adb and fastboot. something along the line of "to many reads" or something.
Did you try unrooting?
well its on GB(Virtuous Affinity), and from what ive read it has to be on froyo to unroot, and without being able to flash anything i kind of...cant
after reading this-http://forum.xda-developers.com/showthread.php?t=1393538
it would seem it wasnt a hacker, but the tiniest drop of coka cola that fell on the front speaker grill, the voxer user thing could have just been a coincidance as this guys phone seems to be doing the exact same thing.
http://forums.androidcentral.com/incredible-2-rooting-roms-hacks/120950-guide-unroot-revolutionary-incredible-2-a.html
so.. how much for shipping??
I don't think i can save it but i hate to see if just thrown away
yep, even flashing using the pg32img method causes it to freeze, but ive editted my last post right at the same time you posted this so im fairly sure its useless to everyone now, but if someone wants a fancy paperweight its still up for grabs
and andy-shouldnt be much- it weighs almost nothing and with USPS flat rate shipping boxes maybe like 10$, ill take it by the ups store tomorrow when i go to pick up a case for my rezound(theyre right next to each other).
theres one thing im not-nostalgic except for the inc1 which was a soldier. it brought a tear to my eye when i found it dead.but for saving it, if it is a moisture problem, here in Birmingham(al not UK) we have smart hpone repair places all over the place, the only reason i didnt take it to one of those is verizon went way out of their way to ensure i wouldnt switch to sprint(which i threatened to do)
logan4434 said:
yep, even flashing using the pg32img method causes it to freeze, but ive editted my last post right at the same time you posted this so im fairly sure its useless to everyone now, but if someone wants a fancy paperweight its still up for grabs
and andy-shouldnt be much- it weighs almost nothing and with USPS flat rate shipping boxes maybe like 10$, ill take it by the ups store tomorrow when i go to pick up a case for my rezound(theyre right next to each other).
theres one thing im not-nostalgic except for the inc1 which was a soldier. it brought a tear to my eye when i found it dead.but for saving it, if it is a moisture problem, here in Birmingham(al not UK) we have smart hpone repair places all over the place, the only reason i didnt take it to one of those is verizon went way out of their way to ensure i wouldnt switch to sprint(which i threatened to do)
Click to expand...
Click to collapse
i will try using my XTC clip on it lol see if it helps, ya never know
I came late and the post was already edited..... What happened??
Sent from my Incredible 2 HD using Forum Runner
it no work-tried several times
Got any extra cases or accessories you wanna get rid of too?
Sent from my ADR6350 using xda premium
Good luck with the new phone.
Good on you for doing this...
logan4434 said:
SCIENCE!!!
Nah, it froze up after user "t" on voxer added me as a friend(most likely a fake hacker account). After pulling the battery it locks up on the HTC boot screen. when booted into recovery it seems the system and cache partitions will no longer mount. Verizon let me upgrade(as i was out of insurance replacements) early to a rezound(which appears to be following a similar S-OFF situation-whiny impatient do-nothings crying foul over the wait and then of course the wait itself)
anywho im willing to give it to anyone interested in research and development. you just have to pay shipping(if its even worth it lol). If no one wants its just gonna get chucked.
BTW-off topic but whilst i wait for my rezound to come in the mail a friends letting me use a motorola photon on his sprint account and that phone sucks. the camera button sticks(its like 2 weeks old)and it freezes every so often.
Click to expand...
Click to collapse
This is exactly what my fiances phone is doing, but it got wet.
Sent from my Incredible 2 using xda premium
knipp21 said:
This is exactly what my fiances phone is doing, but it got wet.
Sent from my Incredible 2 using xda premium
Click to expand...
Click to collapse
yeah that why im thinking it was that tiny drop of coke that slid down the side of the can a drip right into the front speaker grill(note to self-dont leave the phone in your lap whilst drinking something)tried to blow it out, but probably just blew it further in.
edit:because it was only a drop and not much you can have it for your fiance, then take it to a smart phone repair shop. I dont know what the prices are around you, but here its only like 95$ to clean it out(if the screen has moisture damage they replace it for a hell of alot more,but this ones fine), being that its probably that drop causing a small short. If your wary id be happy to send some pics.
ddgarcia05 said:
Got any extra cases or accessories you wanna get rid of too?
Sent from my ADR6350 using xda premium
Click to expand...
Click to collapse
nope
logan4434 said:
yeah that why im thinking it was that tiny drop of coke that slid down the side of the can a drip right into the front speaker grill(note to self-dont leave the phone in your lap whilst drinking something)tried to blow it out, but probably just blew it further in.
edit:because it was only a drop and not much you can have it for your fiance, then take it to a smart phone repair shop. I dont know what the prices are around you, but here its only like 95$ to clean it out(if the screen has moisture damage they replace it for a hell of alot more,but this ones fine), being that its probably that drop causing a small short. If your wary id be happy to send some pics.
Click to expand...
Click to collapse
That's one powerful drip.
yeah, you know lol, like when your drinking from the can and the slightest bit slips by and gets all over your nice white shirt-well it landed like bullseye on the speaker.-its either that or the hacker theory cause they both happened right before the phone went nuts
logan4434 said:
yeah, you know lol, like when your drinking from the can and the slightest bit slips by and gets all over your nice white shirt-well it landed like bullseye on the speaker.-its either that or the hacker theory cause they both happened right before the phone went nuts
Click to expand...
Click to collapse
I bet it was that Carnivore got into your phone and devoured itself from within the motherboard...

I lost my C, anyway to replace it?

So basically I've lost the C from the back of my HTC. The T came off as well but I stuck it back on. Anyway I could replace it?
meleelord said:
So basically I've lost the C from the back of my HTC. The T came off as well but I stuck it back on. Anyway I could replace it?
Click to expand...
Click to collapse
Try sending it back to HTC for repair?
Duck tap and some spit should get the job done.
I kid... As said above; try calling HTC.
Bobbi lim said:
Try sending it back to HTC for repair?
Click to expand...
Click to collapse
Just so he can get one letter? Seems troublesome and redundant.
scream4cheese said:
Just so he can get one letter? Seems troublesome and redundant.
Click to expand...
Click to collapse
don't see the problem, its a hardware defect and it doesn't matter how big the issue is. from a failing volume button to a cosmetic letter falling off. Warranty = warranty and should support any kind of problem.....including a simple letter falling off.
Mr Hofs said:
don't see the problem, its a hardware defect and it doesn't matter how big the issue is. from a failing volume button to a cosmetic letter falling off. Warranty = warranty and should support any kind of problem.....including a simple letter falling off.
Click to expand...
Click to collapse
Spending most likely several weeks without your phone so they can glue a letter on teh back seems like overkill to me, but hey, if you're THAT principled.
thebobmannh said:
Spending most likely several weeks without your phone so they can glue a letter on teh back seems like overkill to me, but hey, if you're THAT principled.
Click to expand...
Click to collapse
its not about principles and its not about me, its about personal preference. if the OP chooses that road then let him. he's in his rights. who are we to judge that ?
but i see all of this will get out of hand soon i guess..... time for me to stop posting again.
OP good luck on getting the C back. whatever you choose to do i hope it will feed your needs.
Mr Hofs said:
its not about principles and its not about me, its about personal preference. if the OP chooses that road then let him. he's in his rights. who are we to judge that ?
but i see all of this will get out of hand soon i guess..... time for me to stop posting again.
OP good luck on getting the C back. whatever you choose to do i hope it will feed your needs.
Click to expand...
Click to collapse
SOrry if you took that as an attack, I meant if ONE is that principled, not specifically you. Warrantying something like that seems purely something one would do on principle.
thebobmannh said:
SOrry if you took that as an attack, I meant if ONE is that principled, not specifically you. Warrantying something like that seems purely something one would do on principle.
Click to expand...
Click to collapse
well i don't really agree, its cosmetic and small i agree there. is the phone damaged so it doesn't do its job.....no also not the issue. but a person can expect, seeing the high cost of the device that it would be flawless. of course bad things can happen but getting it fixed under warranty should not be a problem.
in fact when the user wants to re sell the device its worth more with all the letters complete. not talking about the letter itself now exactly but seeing the device in a 100% completeness is much better for the seller in the end, and when he/she can do that under warranty it might help the seller in the end to drag a bit more money out of the deal.
hope i made my point clear in a nice way as intended.
same thing happen to me..
I just pealed off "h" and "t" and cleaned off the glue.. now it looks as slick as ever xD
I decided to just leave it as it is. I can't be bothered with sending it back just for a letter lol. Really the only reason it bothers me is in case I want to sell it, but that won't be for a while yet!
I'll wait and see what happens.
Pick off the other letters, then colour the spaces in with a permanent marker or a little bit of nail polish.. I doubt anyone is going to look close enough to notice (or if they do.. I'm sure 99% of people aren't going to care, as long as you aren't trying to palm it off as being new..)
WarbyD said:
Pick off the other letters, then colour the spaces in with a permanent marker or a little bit of nail polish.. I doubt anyone is going to look close enough to notice (or if they do.. I'm sure 99% of people aren't going to care, as long as you aren't trying to palm it off as being new..)
Click to expand...
Click to collapse
*puts on glasses* I would.
Sent from my HTC One_M8 using Tapatalk

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