Orange Desire dropping calls and diverting calls to VM - Desire General

It seems to have got worse over the last few days. At times I need to make more than one attempt to dial out, the calls drops unexpectidely, and people who ring me sometimes get redirected to Voicemail even though my phone is on with good signal. Have phoned orange multiple times about it, and after diagnosing with them, still at a loss. Anyone else expereincing similar?

stats101 said:
It seems to have got worse over the last few days. At times I need to make more than one attempt to dial out, the calls drops unexpectidely, and people who ring me sometimes get redirected to Voicemail even though my phone is on with good signal. Have phoned orange multiple times about it, and after diagnosing with them, still at a loss. Anyone else expereincing similar?
Click to expand...
Click to collapse
P.s. the phone is not rooted, however very recently I used ADB to install all apps to SD.

oh, the phone has also rebooted a few random times on it's own aswell over the last few days. I think it's all linked.

Have inserted the sim card into another phone. On my desire, while testing, out of 8 incoming calls, 2 went to Voicemail. On my other phone, out of 20 incoming calls, 0 went to voicemail. Seems that it's a fault with the phone and not Orange reception. Going to phone HTC.

Suggested I do a hard reset. I might aswell root my phone and install stock if that is the case.
Any suggestions before I waste a day?

All my previous devices, were on orange, the service was awful, texts coming hours and somtimes days late, calls going str8 to vm, slow data ect, when i got my desire i changed to tmob, and ive never looked back
Sent from my HTC Desire using Tapatalk

Hi
I used to have an X10, that frequently put peoples calls direct to VM in full reception (even with a mate standing next to me calling it went to VM). Now i have the desire and still the same issues, I get random texts telling me I have missed calls when the phone never rang. So I'm not sure if its Orange or Android. I was previously on o2 and didn't have these issue

Update the radio part ?
Sent from my HTC Desire using XDA App

AndroHero said:
All my previous devices, were on orange, the service was awful, texts coming hours and somtimes days late, calls going str8 to vm, slow data ect, when i got my desire i changed to tmob, and ive never looked back
Sent from my HTC Desire using Tapatalk
Click to expand...
Click to collapse
Hate to tell you but orange now own t mobile lol and you can sign up and Rome on each network
Sent from my HTC Desire using XDA App

tidy said:
Hate to tell you but orange now own t mobile lol and you can sign up and Rome on each network
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
I know that, but in my area, i only just got gprs with orange, but with t-mobile i get an excellent hsdpa signal, and there cheaper, £5 for a months unlimited internet
Sent from my HTC Desire using Tapatalk

If you are on GPRS (i.e. no 3G coverage at your location), and you are actively using the GPRS connection (including for background data), then it will block incoming calls as if the phone were in a call already. This is a limitation of GPRS*, and it is the same on all UK networks and all phones.
This doesn't happen with 3G/HSDPA, or if you are using Wi-Fi for your data.
I don't know if this is the OP's problem, because it shouldn't cause dropped calls once established (or affect outgoing calls, I think) but it is the effect behind what some of you are describing.
*technically, it doesn't happen with certain GPRS devices (class A?), but there are very few such phones, and there are certain network measures to avoid it, but no network uses them.

so if somebody could write an app that suspends data connection if on 2g and allows data for 3g only, then problem solved?? Obviously only for people who are not really bothered by loss of data sometimes.

arewenotmen said:
If you are on GPRS (i.e. no 3G coverage at your location), and you are actively using the GPRS connection (including for background data), then it will block incoming calls as if the phone were in a call already. This is a limitation of GPRS*, and it is the same on all UK networks and all phones.
This doesn't happen with 3G/HSDPA, or if you are using Wi-Fi for your data.
I don't know if this is the OP's problem, because it shouldn't cause dropped calls once established (or affect outgoing calls, I think) but it is the effect behind what some of you are describing.
*technically, it doesn't happen with certain GPRS devices (class A?), but there are very few such phones, and there are certain network measures to avoid it, but no network uses them.
Click to expand...
Click to collapse
I'm always on GPRS party because there's no 3G/HSDPA at home nor at where I work. So I've hard-set the phone to be GSM only and I've never missed a called so far. Even had calls come in mid facebook usage....
Edit; Tried it again now,
Box standard non-branded desire, Orange Pay As You Go.
a G icon to the left of my reception bars.
I was updating the weather widget both Up and Down arrows where lit up.
Rang from my office phone to my desire..No problems at all.......

my data connection is usually switched off (saves battery), so that isn't the cause,

noternet said:
I'm always on GPRS party because there's no 3G/HSDPA at home nor at where I work. So I've hard-set the phone to be GSM only and I've never missed a called so far. Even had calls come in mid facebook usage....
Edit; Tried it again now,
Box standard non-branded desire, Orange Pay As You Go.
a G icon to the left of my reception bars.
I was updating the weather widget both Up and Down arrows where lit up.
Rang from my office phone to my desire..No problems at all.......
Click to expand...
Click to collapse
Odd. Maybe Orange changed something - I've never tried with them. The network feature is called DTM, but I didn't think anyone had turned it on. I frequently miss calls on O2 because of this.
The Desire also appears to frequently lie and reports the wrong symbol much of the time - so at work with only GPRS (in the middle of nowhere and we have our own cell on our site), mine often says H for HSDPA, and yet the same problem occurs. I suppose it's possible that you're actually on EDGE.
There's a thread about it here: ht tp://androidforums.com/htc-desire/68995-not-receiving-calls-when-browsing-gprs.html

used to have this problem with my x10 on orange until i flashed a new rom and updated the baseband, hasn't dropped a call since....... the wife recently upgraded her phone to desire hd and she is now having the dropping calls/forwarding to vm problem. i reckon its got to be something wrong with the radio orange are using, get it flashed and see if it helps? that is my plan with the missus phone!

I had this happen with my phone on o2 on 3g I notice my signal bar wasn't high though an drops easily. One day i got loads of delayed msgs an calls going straight to vm. I switched my setting to use 2g only an now no problems.

Mok_ojin said:
I had this happen with my phone on o2 on 3g I notice my signal bar wasn't high though an drops easily. One day i got loads of delayed msgs an calls going straight to vm. I switched my setting to use 2g only an now no problems.
Click to expand...
Click to collapse
That's the same work around i have been using. 2G also seems better for battery life, so now I prefer it over 3G.

OP - my partner has been experience EXACTLY the same issues as you with her AMOLED Desire.
To the point where we are possibly going to root it soon, in the hope that a new ROM/radio will resolve the issues. Not sure how viable this is though...

Related

Simultaneous call and data

Just started using my Desire last night! Feeling good.
However...
Was just on a call, tried to use the Android Marketplace. Couldn't.
Got curious, and tried to use Google Maps mid call. Couldn't.
Tried to use the internet during the call. Couldn't.
Now, I'm on T-Mobile (UK) and have just come from a Nokia E71. With my E71 I could make a call and use Google Maps.
Am I missing something or is this bit of multitasking somehow not possible???
Please tell me I'm missing something!
Cleargrey said:
Just started using my Desire last night! Feeling good.
However...
Was just on a call, tried to use the Android Marketplace. Couldn't.
Got curious, and tried to use Google Maps mid call. Couldn't.
Tried to use the internet during the call. Couldn't.
Now, I'm on T-Mobile (UK) and have just come from a Nokia E71. With my E71 I could make a call and use Google Maps.
Am I missing something or is this bit of multitasking somehow not possible???
Please tell me I'm missing something!
Click to expand...
Click to collapse
A lot of carriers don't currently support simultaneous data and voice. For example, I have Sprint and it has no support for this - very annoying.
AT&T is the only one I'm personally aware that supports both talking and using data at the same time.
If it doesn't work for you, you're out of luck with your carrier.
Archon810 said:
A lot of carriers don't currently support simultaneous data and voice. For example, I have Sprint and it has no support for this - very annoying.
AT&T is the only one I'm personally aware that supports both talking and using data at the same time.
If it doesn't work for you, you're out of luck with your carrier.
Click to expand...
Click to collapse
Sprint is a CDMA network, and most CDMA networks don't currently support simultaneous voice and data.
Most GSM networks do support this when you have a 3G connection. The voice call is routed over 2G and the data over 3G. If your data connection drops down to GPRS or EDGE, you will lose data connectivity because most networks do not support simultaneous voice and data over 2G, though I'm told that they can be set up to do so, so I guess it's more down to bandwidth.
Regards,
Dave
I know that Sprint's CDMA has an issue with simultaneous data and voice. Which suck. And I know they are making good attempts to sort this out for the EVO, which is good.
But again, I've been doing this fine on my E71. The only thing I can think of, in relation to Dave's comments, is that for some reason, because the Desire can suck up more data, T-mobile have restricted it. Which would suprise me because, as Dave said, simultaneous voice and data is a feature of most GSM networks and has been for a while.
I have just tested that and it's true - the phone doesn't have simultaneous data and voice connection
Now normally I don't need that because if I talk, I talk and not browse the web, but even my freaking G1 could do both things at the same time. What the heck? It must be something HTC did.
One more reason to eagerly wait for root...
I don't see how this is a big deal. Why would you need to make a call AND browse the market place or look at maps etc? Surely it's something that can be done after the call even if it is receiving directions or whatever.
ephumuris said:
I don't see how this is a big deal. Why would you need to make a call AND browse the market place or look at maps etc? Surely it's something that can be done after the call even if it is receiving directions or whatever.
Click to expand...
Click to collapse
It's a big deal because:
1. HTC (or T-Mobile) has obviously done something to disable it because Android with GSM should have such functionality;
2. Older Android phones and even some "dumbphones" have that functionality
3. No point in browsing market while talking, but what about looking up maps while talking? - That was even one of G1's selling points.
I have often been on a call and used the internet or searched Maps. So it's something that I am quite used to doing.
Though I thought I'd get an answer straight from the horses mouth and have emailed HTC support just now. I'm hoping they give me good news...
False alarm. This only happens on GPRS, which is normal. Simultaneous data and voice connection can only happen on 3G as explained in Android Forums.
and of course correctly explained by Dave in post #3 here.
rhedgehog said:
and of course correctly explained by Dave in post #3 here.
Click to expand...
Click to collapse
Missed that. Sorry
ephumuris said:
I don't see how this is a big deal. Why would you need to make a call AND browse the market place or look at maps etc? Surely it's something that can be done after the call even if it is receiving directions or whatever.
Click to expand...
Click to collapse
Kind of tired of explaining this one but here are the 2 use cases:
- you're talking with someone on the phone and they ask you for directions, look something up on the internet, see if you received their email, etc, etc
- and even more importantly, when my rooted phone acts as a WiFi access point with android-wifi-tether and someone calls me, my freaking Inet disappears until I'm off the phone. This is the more annoying of the 2 use cases.
Well, this was their reply:
"If you start the call being connected through 2G, then yes the internet will then work. But as soon as the signal goes over to 3G then the internet connection and usuage will be turned off.
When it comes to wifi, if you are in a call and you are connected to wifi, then you should be able to surf.
Hope this answers your questions.
Thank you for contacting HTC. "
I did get concerned for a second. I've just tried the wifi and call which worked. And I just tried a call again, with wifi turned off and it worked, even though it didn't work before.
I just hope it routes voice and data in a way that doesn't trip me up in the future. I.e. voice over 2G if I'm trying to access data.
So yes, false alarm.
And funnily enough I just now got a call from Carphonewarehouse asking me if I'm having a problem sending texts as some Desires do indeed have a software fault where they have no Service Centre number for messages. For once, I've skipped the faulty units!
Cheers guys. Sorry scare anyone.
lol.
Whoever it was at HTC got their 2G and 3G mixed up.
what they meant to say was if it goes down to 2G then it'll stop.
You'll be ok in general, as long as you have 3G signal wherever you are. If you've only got 2G, you'll have to hang up, find out and then call back!
the SMSC shouldn't be a problem though, just program it in manually. Not worth sending a phone back for unless it fails then as well.
Even if I'm on 3G/HSPA, when I call someone, as soon as the call is connected, my data connection disappears (only shows bars, no G, 3G, or H) and I can't browse the web or use maps while in-call :-/
ok, well that's not right. The bars should only disappear if you turn the mobile data off. it should not get turned off by a call. Even if i try it when in G, the bars stay showing, just no data comes till i hang up the call.
If the bars are disappearing, something else is going on.
It could be a local network issue. maybe it's an old transmitter that missed an update or something...?could possibly be a full tower.
I know that a few years ago, the towers would kick off data connections to allow more airtime for voice calls which have priority, but i don't know if that's still relevant on 3G.
This was a hot discussion back when the Hero came out as well.
In the end I think it comes down to the network of your carrier. Some people report they can internet and call at the same time. Others say when they are internetting on their phone, a call is directly forwarded to their voicemail etc.
I'm afraid it's a combination between how your carrier configures their network and on what connection you are on (3g, 2g etc).
Yeah it's false alarm no #2 -- must be a spotty 3G at my house. I went to the city centre and tried it there -- worked like a charm.
Though it's a bit weird as 3G speed is not bad at all at my house, but when I call, data connection goes off :-/
Maybe at the city center you got more cells in range than in your house. Means your carrier got more available bandwith
I think reception gets spotty. Sometimes voice and data works, sometimes it doesn't. At home in my bedroom I can get H connection, 20 meters away I can't.
I think the important thing is that the phone is capable. The rest is just pinning down exactly the situation that we want to avoid.

3G connection frequently stops/hangs

Hi Folks,
I've had my SIMfree Desire for a few days now and since the off I've been having some problems with the 3G data connection.
No matter what app I'm in, though the signal meter shows I have a very strong 3-4 bar 3G connection, after a short initial burst of HSDPA the connection seems to just stall and hangs until I restart the connection. It does this in both my work and home cell zones some 40 miles apart so it doesn't appear to be a problem with the cell zone. Sometimes it'll clear and carry on quite quickly, other times I get bored of waiting.
It drives me nuts in the browser and Market where surfing becomes neigh on impossible. In other apps (Stocks, Friendstream/Facebook, News, Android keyboard, etc.) I can usually come back later and I may or may not be lucky.
Is anyone else experiencing this?
I am on Orange so I'd be grateful if someone who's on Orange with rock solid 3G performance could post/PM me their settings so that I can check mine - though I haven't messed with them.
Could an app be causing this?
Many thanks!
___________
Update: From posts here, and the experience of a mate with a Desire on Vodaphone, it seems that many others are experiencing this problem regardless of network.
I've had all my settings checked by Orange Tech Support and though they made some changes they made absolutely no difference.
I emailed HTC about this yesterday but when I get home tonight I'll be following that up with a phone call. Can we all do the same so they actually realise it may be a problem with the phone itself?
Cheers All!
I have the same issue too with my Orange handset, thought i was in a bad area at the time but maybe not.... hmmmmm.....
I got this issue yesterday as well
I tried to browse the internet via 3G ... and it just stucked ... only the "up arrow" were lighted (traffic up) ... but no traffic down.
The icon went from 3G then H ... then 3G ...
Very frustrating ...
But after about 5 minutes ... I was able to browse internet.
I hate this.
Unlocked, unbranded, htc retail version.
I have an unlocked Desire on Voda and it only loses connection when I *try* to send a picture message.
Could someone else try test this please?
It's happening for me too. Just got this yesterday and on the Vodafone network. This is the perfect phone for me, but with this hanging / drop out 3G issue is really frustrating. Hope HTC fixes this soon or i will be stuck with a lemon
From posts here, and the experience of a mate with a Desire on Vodaphone, it seems that many others are experiencing this problem regardless of network.
I've had all my settings checked by Orange Tech Support and though they made some changes they made absolutely no difference.
I emailed HTC about this yesterday but when I get home tonight I'll be following that up with a phone call. Can we all do the same so they actually realise it may be a problem with the phone itself?
Cheers All!
So most of the posts here confirm that it is the phone and not the network, as there is another thread with T-mobile users have issues with 3G.
sh500 said:
So most of the posts here confirm that it is the phone and not the network, as there is another thread with T-mobile users have issues with 3G.
Click to expand...
Click to collapse
I saw that thread but didn't add to it. It does appear that it isn't just T-Mobile and my phone, but something that many folks are experiencing regardless of network or area.
From what I can read of the other thread it appears that T-Mobile are accept responsibility as a network problem but as others on other networks are seeing the same issues I'm not convinced it is a network problem.
JTHM said:
I saw that thread but didn't add to it. It does appear that it isn't just T-Mobile and my phone, but something that many folks are experiencing regardless of network or area.
From what I can read of the other thread it appears that T-Mobile are accept responsibility as a network problem but as others on other networks are seeing the same issues I'm not convinced it is a network problem.
Click to expand...
Click to collapse
I think you could be on the mark this one, now a few operators are running the handset the issue is becoming apparant not just on T-Mobile devices.
Certainly something that HTC needs to address. T-Mobile, Orange and Voda customers all experiencing the same issue.....hmmmmm
It is definitely a problem for more Desire owners. A bit anoying if you are a hardcore mobile Internet user. And indeed, sending a picture to Facebook is already too much over 3G.
Do you guys also have problems maintaining a connection? for example today my data connection disconnected twice.. The only way to get it connected again is by enabling and disabling airplane mode.
Ive had same problem on my hero but not noticed on my Desire, both are on orange, happens loads on Hero Orange not able to explain must admit i just live with it as like the phones so much.
My problem seems to be fixed. When I started using the phone out of the box my apn setting for Vodafone Australia had been detected. What I did to make it work, was that I deleted the apns and reentered from scratch. My 3g connection seems to be more stable and consistent now.
This happens on mine also, and I've used 3 operators, in UK and Australia. It just hangs the connection, so I just have to switch connection off or go airplane mode, it will then work fine for a while.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
When you have this problem ... Did you see the "3G icon" keep changing to "H" (HSDPA) then "3G" then "H" ?
That was in my situation. It looks the phone cannot maintain its data connection.
When it works, it works and fast, either on "H" or "3G".
Note that I am checking this problem on the same location, at my home And it is covered by "H" (hence sometimes it works).
Could this be a problem on signal stability of the mobile operator/provider?
I am thinking to buy a prepaid from other mobile operator and test it.
PS: I am using T-Mobile NL atm, planning to test Vodafone NL prepaid.
I'ce been browsing the web for about half an hour.Uploading, downloading stuff.
No problems with the connection whatsoever.I live in Antiparos Greece and my provider is Cosmote.
I have a sim free, unlocked, retail HTC Desire running the latest firmware and stock settings.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
I've noticed this as well, when it's on 3g I can't actually browse but on g or h then it's fine! I'm on t-mobile.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
Not exactly what I want to hear
I have the exact same problem with my HD2 on TMOBILE UK and am getting the Desire tomorrow BECAUSE of this.
I REALLY hope it won't be the same case, in that case it's a common thing.
HD2 AND DESIRE both have this issue.
There is/was a well acknowledged issue with the Nexus One and 3G connection (on T-mobile) - search it on Google.
There's nothing so far (that I've read) that says it is definitely the phone or the network.
I have the same problems.
Please contact the HTC support about this issue, perhaps they will release a fix for it.

Calls not getting through?

Hi,
I'm running my desire with rooted stock rom by oclock (called 3'oclock over at modaco).
Also running a2sd with richardtrip ocv14 kernel, and radio is 32.30.00.28U_4.05.00.11.
A lot of incoming calls are not getting through - sometimes they do, sometimes they don't. People are saying it goes to voicemail 2 or 3 times before it come through. I don't see missed calls on my phone when this happens.
This is with mobile internet set to off, so it isn't that.
Anyone else have this issue? And know how to fix?
Thanks.
Is it possible you could try flashing a differnet radio perhaps?
Are you on he boundary of your network's 3G coverage?
I find I often have to set 3G devices to 2G only in my house because the 3G coverage is marginal and the phones spend half their life jumping between HSPA and EDGE, and it often causes missed calls as you describe. Nothing exclusive to the Desire though, the only 3G device that never had a problem here on O2 was my old TyTN, and that was only because the radio on that was too rubbish to pick up a 3G signal at all here
doinbox said:
Is it possible you could try flashing a differnet radio perhaps?
Click to expand...
Click to collapse
happens on 30, 36 & 37 radios for me.
Azurael said:
Are you on he boundary of your network's 3G coverage?
I find I often have to set 3G devices to 2G only in my house because the 3G coverage is marginal and the phones spend half their life jumping between HSPA and EDGE, and it often causes missed calls as you describe. Nothing exclusive to the Desire though, the only 3G device that never had a problem here on O2 was my old TyTN, and that was only because the radio on that was too rubbish to pick up a 3G signal at all here
Click to expand...
Click to collapse
It happens with my internet set to off though - haven't had mobile internet enabled all day just too see if it was this but it happens when the internet is off.
Your phone will still connect to 3G networks if the data is off. Try changing 'Network Mode' under 'Mobile Networks' to GSM only and see if that helps.
Azurael said:
Your phone will still connect to 3G networks if the data is off. Try changing 'Network Mode' under 'Mobile Networks' to GSM only and see if that helps.
Click to expand...
Click to collapse
Will give it a go - hope not though cos i like using 3g for emails, surfing etc.
Will also try disabling the "enable always on mobile data" setting to see if that is doing it.
Thanks for the info.
I had exactly the same problem when I used the built in widget to turn OFF mobile data (I had a stock orange ROM in UK). I did this to save battery, but calls did exactly what you said. I now leave it on all the time (and actually battery has improved massively in my 4th week, dunno why, but I went 2 days without charge, and quite reasonable usage!)
Now I leave mobile ON all the time it works no problems, and haven't had the same problems since!

Orange - Continous Dropping Of Calls

It seems like all my incoming calls are going straight to answerphone now, my phone never rings!!!
I have phoned orange and they have said switch to GSM only for the next 24 hours whilst they compile a report.
Switched to GSM, tried to call my mobile from my house phone and funny enough - answerphone again!!!
Does anyone else have this issue?
I swear orange didn't used to be like this and it seems to have got worse now Im using the desire
Try your SIM in another phone. Does it still happen?
If it doesn't it's just signal/coverage is low in that area.
If it does, try it when you're in another area? If it's still happening get Orange to check for a "Do Not Disturb" being active on your account.
Hope this helps.
theres a whole bunch of problems at the moment with Orange as they are merging with T-Mobile and there are technical steps being taken as part of that merger.
The signals Im finding are very unreliable, no problems with dropped calls (that I know of ) but my 3g is off every few days.
Orange arn't handling this very well from a customers point of view, no communications, no warnings of poor service.
Done a test and calls come through all ok when mobile data connection is off.
The phone doesn't like internet active whilst a call is coming in.
This is a possibly a mobile network error, whereby a service provider i.e. orange hasnt setup 'DTM' which handles your data connection and incoming calls by priority i.e. cutting internet off when a call comes in.
But then some have said on other phones using T-mobile or again orange (both not supporting DTM) calls have come through ok whilst actively using data connection i.e. downloading app.
I was on orange 2 months ago with a HTC touch HD and this did not happen at all.
So... It looks like it may be Eclair 2.1 which is the issue... IMO...
Perhaps Froyo will solve it...!
What radio version are you useing?
Sent from my HTC Desire using XDA App
atomfix said:
What radio version are you useing?
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
I'm using the Orange retail raped version rom, so whatever radio version comes with that.
Sorry don't know much about radio versions etc... how can I find out what one it is for you?
Done a couple more tests...
Settings - Wireless & Networks - Mobile Networks - Network Mode...
Now changed to WCDMA only, so now it's only using
Icon on phone
3G
3G+ i.e. HSPDA
Instead of this aswell:
G i.e. 2G
Dropped calls have gone down somewhat as 3G has the ability to work with both data & voice at the same time depending on the class of the device.
I suffer this as does my friend and he is on a different phone and os so its definitely a network issue.
Sent from my HTC Desire using XDA App
JukeUK said:
I suffer this as does my friend and he is on a different phone and os so its definitely a network issue.
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
Agreed, several people I know on Orange on various phones have been having trouble lately. And today people tell me they got an engaged tone, not even voicemail when they rang me. Definitely the network.

Voicecalls not coming through whenever data is on

Guys
Noticed something funny with my Galaxy Nexus. Calls don't seem to be coming through whenever it is transmitting or receiving data on the 3G. I can still make calls no problem.
My previous phone (the N97) would disengage packet connection (a warning comes up) before the call comes through.
I'm still analysis the data but I am hoping that one of you has experience this before and can offer some insight.
I've done the following test:
1. Wifi and 3G on. Some calls come through, some goes to voicemail.
2. Wifi and 3G on - streaming a video from my NAS box - Some calls come through, some goes to voicemail.
3.Disengaged Wifi and 3G on - Some calls come through, some goes to voicemail.
4.Disengaged Wifi and 3G off (2G only) - Calls comes through fine (when I send text I get the volume bug).
5.Disengaged Wifi and Data on but only on 2G - Calls comes through fine.
In all above instances when the 3G/data is on, I make sure I am transmitting (I synch my hotmail account).
So is this normal (this is my first android phone)? Am I the only one or are there others?
Any feedback would be appreciated.
Thanks
***** Sorry for the question mark icon, I put [Q] down but didn't know by selecting the question mark, it overrides it************
Which network?
It's certainly not normal behaviour in Gingerbread and earlier at least (still waiting for my GN to be delivered). Even on 3G calls should be able to come through and then if needed decide to switch down to 2G if it decides it's needed.
Have you confirmed that you can actually make and receive call on 3G currently? Might be something wrong with your plan or your SIM.
Balthazar B said:
Which network?
Click to expand...
Click to collapse
O2
blunden said:
It's certainly not normal behaviour in Gingerbread and earlier at least (still waiting for my GN to be delivered). Even on 3G calls should be able to come through and then if needed decide to switch down to 2G if it decides it's needed.
Have you confirmed that you can actually make and receive call on 3G currently? Might be something wrong with your plan or your SIM.
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I'm still testing but it does appear that whenever it's transmitting on 3G (3G or H in the icon) incoming calls go to voicemail.
I just did another test, in the previous tests I was just calling my voicemail service (901) but I decided to call my house phone and here's the strangest thing.
- With the wifi on and 3G I couldn't make any phone calls (apart from the voicemail), the calls just end. I turned off the wifi, tried making a call it works. Then turned on the wifi on again and I can make calls again. How bizarre.
I'm hoping it's a network issue but I won't know until say about a weeks time (if its a network issue it should have been fix within that period). But my first adventure with Android isn't going very well.
Rang O2 and it sounds like an issue with the network . According to them 3G was affect all over the country recently and still have issues in the London area.
I also put my sim back into my N97 and after numerous attempts was able to replicate the fault So happy.
But the customer support suggested that I should still go and get a replacement sim from the shops tomorrow since mine is quite old. From 2009 but still 3G enabled.
So fingers crossed that its def a network issue and not a fluke that it affected my N97.
How will a new SIM be able to work better? I thought, as long as it has 3G, it's all good?
My SIM is from 2008, I guess, so quite "old", as well...
Atreus said:
How will a new SIM be able to work better? I thought, as long as it has 3G, it's all good?
My SIM is from 2008, I guess, so quite "old", as well...
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Does SIM age really matter? I've been using the same SIM card since 2005.
I don't know if the age of the SIM matters, but what I do know is after I replaced my old SIM (AT&T) my data got faster (a few phones ago).
It never hurts to use a new SIM. The manufacturers change every few years (gemalto, etc) and I'd bet that newer is better...

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