[Q] Facebook contacts added to phone - Desire HD Q&A, Help & Troubleshooting

Hi,
I've got an issue, not a massive one but it bugs me nonetheless.
Currently, when I tap the Phone button from the home screen it brings up a list which shows my recent call list, if I scroll down I get a long list of all my contacts. The thing I find annoying is that the long list includes all of my Facebook "friends" that have a telephone number listed.
What I would like is for this list to only contain my contacts (copied over from my SIM), and for the ones that are linked to a Facebook account, to have their status etc updated. I do not want my random Facebook "friends" to be in the list.
The most recent thing I've done to try and solve this issue is to go into the Facebook app on the phone and change the 'Sync Contacts' settings (Menu-> Settings) to 'Don't sync'. I then went into (phone) Settings-> Applications-> Manage Applications-> All (tab)-> Contacts storage-> Clear Data. I then copied my contacts back over from the SIM. (I've also tried the 'Sync with existing contacts' option as well)
All was well for a while, my contacts linked up again and I got facebook details for my contacts when calling them. However I noticed to my annoyance that my Phone list now contains my facebook contacts again!
I notice under Settings->Accounts and Sync I have two (removable) Facebook accounts, one is Facebook, the other is Facebook for HTC Sense. Does anyone know if it would help to remove either of these accounts?
Can anyone help me find a way to solve this issue (preferably without extra software or going through the People menu)?
Any help would be appreciated,
Thanks,
Grim.

I just fixed this myself.
I think it's something to do with how HTC Facebook interacts with official Facebook. If I turned of syncing on both (but left contact sync disabled in both) I'd still get contacts in Phone (and also in suggestions in sms app). If I removed both, then added Facebook official only I'd still get them.
In the end, opening up Facebook on my PC and going into privacy then apps and disabling Facebook for HTC Sense seemed to solve it to me. I could then use the official Facebook app without getting all these contacts I'd never use.
I didn't care about getting contact pictures and stuff so I never tried letting official Facebook sync with existing contacts only, but it might work properly.
Hope this helps, completely unscientific but it seemed to for me!

jbrizz said:
I just fixed this myself.
I think it's something to do with how HTC Facebook interacts with official Facebook. If I turned of syncing on both (but left contact sync disabled in both) I'd still get contacts in Phone (and also in suggestions in sms app). If I removed both, then added Facebook official only I'd still get them.
In the end, opening up Facebook on my PC and going into privacy then apps and disabling Facebook for HTC Sense seemed to solve it to me. I could then use the official Facebook app without getting all these contacts I'd never use.
I didn't care about getting contact pictures and stuff so I never tried letting official Facebook sync with existing contacts only, but it might work properly.
Hope this helps, completely unscientific but it seemed to for me!
Click to expand...
Click to collapse
Hi JBrizz thanks for your reply.
I didn't think of logging into the facebook website to disable anything. I'll give that a try.
In the meantime I've fiddled about with the accounts in 'Accounts and Sync'. I've tried deleting both the Facebook and Facebook for HTC Sense accounts.
After deleting both I went into the Facebook app and signed in, which recreates the account in Accounts and Sync. I set the sync options in the app to not sync any contacts. I waited around for a while and no extra contacts (from Facebook) appeared in my Phone list.
I then went into the Facebook app and changed the sync settings to 'sync with existing contacts' - which I assumed should only sync the data for the people currently in my phone book? Anyway after a few minutes I checked an all of my Facebook friends were now in my Phone list AGAIN
I started from fresh again and tried a similar thing with the other Facebook for HTC Sense account - I had to recreate this in the Accounts and Sync settings screen.
Again after a few minutes all my Facebook friends where there on my Phone list
Maybe this functionality isn't available with this phone / app?
Anyone else have any ideas?

It is a google problem, not a HTC problem.
The HTC app is doing what it should be doing. If you go to the people app, click on your contact (far left) and then menu -> view you can see the facebook option is unchecked.
However the Phone dialer (google product) just syncs everything.
There is a issue no for this, 10618 @
code.google.com/p/android/issues/detail?id=10618&can=5&colspec=ID%20Type%20Status%20Owner%20Summary%20Stars
(unfortunately I can't post links as I am a newbie!!)
Best thing to do is you guys reply and make this defect more and more noticeable.

I've posted on the google issue site, cheers for the link!

Related

Facebook Sync

I transferred all my contacts from my old phone which was fine, when setting up facebook I think I must have selected sync facebook data with my phone.
So now in my list when I hit the phone key I have alot of facebook people that I dont even talk to anymore which I dont want in my phone list, is there a way to delete these?
Figured out the problem for anyone who is interested.
Go to settings - sync & accounts - facebook - remove account - click ok
Restart phone
Add the Widget for friend stream, resetup facebook account, quickly go into the account settings and stop the contacts sync!
Done.
In people-menu-view you should be able to select which contacts and their details you would like to see
yeah and you can select 'only show contact with number' there
BUT
a lot of idiot people fill in their number field on Facebroke with random nonsense which carries through to the phone.
Its a real real shame there isn't a decent contact manager.
I was spoilt on my c905 with MyPhoneExplorer which gave me full wysiwyg control of my phone, on my computer.
Android is great, but its far from perfect.
Luckily I found it wasnt too difficult to sort out, now I have no issues.
kevinsmbuk said:
Figured out the problem for anyone who is interested.
Go to settings - sync & accounts - facebook - remove account - click ok
Restart phone
Add the Widget for friend stream, resetup facebook account, quickly go into the account settings and stop the contacts sync!
Done.
Click to expand...
Click to collapse
Won't this just stall it and repeat later when your phone does a sync...

People / Contact list issues, Facebook for HTC Sense issue

I have really, really annoying problem, or two in fact, but they're probably related, in the People / contact app.
It doesn't remember all my settings.
For unknown reasons, it forgets my settings on many contacts, but not all.
If I open one contact, and change it to show it's name as the one reported from Facebook, it's fine for a while, but then without any warning, it just changes back to what's stored straight on the Phone.
No matter how many times I try setting it back to showing it as the one reported by Facebook as it's name, it just reverts back sooner or later (within couple minutes, though)
It never forgets the sync/link with Facebook though, the updates the statuses fine, the photos appear normally etc
And then the other, I originally had just Phone contacts enable, but I decided to save myself some time and just use Facebook contacts as addition, instead of manually entering them first to my phone and then linking.
So, I opened up People, clicked menu > view, and ticked "Only contacts with phone number" and "Facebook" in addition to already ticked Phone, and then Done.
Boom, the facebook contacts who have their phonenumber there are listed!
But just like with the issue above, couple minutes, and they're gone.
If I go back to People > Menu > View, the Only people with phone numbers and Phone are still ticked, but Facebook isn't.
And yes, I do have all the sync options enabled in Accounts & Sync settings for Facebook for HTC Sense (and even though I've added the "just" Facebook, too, it doesn't appear in the accounts list separately)
--
Then another, probably not related issue.
In people, if I go to Facebook directory, it only shows 205 contacts total, while in reality it should show 207 contacts.
I know for a fact that at least one of the missing contacts used to be there, and still is on my "normal facebook"
I had somehow gotten 2 contacts mixed into 1, with 2 numbers, 2 facebook links etc, after trashing that and re-creating the 2 as separate contacts, only one of them could be found from Facebook directory, while the other couldn't.
I've tried uninstalling Facebook updates (it doesn't allow uninstalling the whole thing), removing all the data & cache files etc, same for Facebook for HTC Sense, and even removed the account(s) alltogether from my phone, with no luck.
After re-creating the account, getting all the updates etc, it still doesn't show the 2 missing contacts (which of at least 1 was definately there in the beginning)
--
Any suggestions how to fix these issues?
Is there any other way than removing all possible backups from SD and doing "hard reset" on the phone?
try running the friend stream app, friends tab, menu, options, update
I did a hard reset of the phone tonight, and even after that, I'm missing 2 contacts from the facebook list
Now I also know which 2 are now missing, and I know that one of them wasn't missing just before hard reset, and that his contact information (which I backed up on my comp) has the HTC-made link for Facebook in it, but it's not showing up on the phone, probably due the fact that the phone thinks such facebook profile ID isn't my friend.
After the reset, the phone seems to remember the other settings, though.
Hey I've got the exactly same issue with one of my Facebook friend's not being recognised as a friend. I have her on my normal Facebook, but not via the phone so can't select her to add and sync profile Joe details. It is so annoying. I've tried everything apart from hard reset, but no joy.
-------------------------------------
Sent via the XDA Tapatalk App
mobobat said:
Hey I've got the exactly same issue with one of my Facebook friend's not being recognised as a friend. I have her on my normal Facebook, but not via the phone so can't select her to add and sync profile Joe details. It is so annoying. I've tried everything apart from hard reset, but no joy.
-------------------------------------
Sent via the XDA Tapatalk App
Click to expand...
Click to collapse
Well, via hard reset I apparently got one friend that was missing back, lost another and one that was missing is still missing
edit:
Scratch that, it doesn't remember the settings anymore, don't know why, now it resets to showing only contacts with phone numbers, exchange and phone. It clears Facebook tick by itself, and adds exchange tick by itself.
bump for solution?
I have the same issue. I can actually see the contact in the facebook app. However, it is not there when I try to link my people contact with the facebook contact. It simply isn't displayed...! Annoying!!
Ha! Actually I have similar problem as you but it happened with Gmail contact and Exchange contact.
I prefer the contact to display my Exchange contact name, since it's a real name I input, then link the person with Gmail contact. However, after sync with Gmail contact, the Desire contact always forget my setting and display people by Gmail name.
It seems the Desire contact has a rule that favor Gmail name >Exchange name>Facebook name
The only way for me to resolve this is once all Gmail contact are sync, I disabled Gmail contact sync. (Gmail sync for mail is okay to keep) without Gmail contact sync, no more name setting lost issue.
Hope this helps!
Sent from my HTC Desire using XDA App
Have the same problem, htc facebook shows 4 friend less than facebook web... and something curious, when i enter flickr app and the missing contacts are here!
Using DJ droid, wiped lots of times losed friends keep losed, but only in htc contacts, flickr app show all
I am pretty sure that it is your friends' Facebook settings that are blocking them from appearing in the HTC Sense contact list. My wife just disappeared a few weeks ago, and she confirmed that she had recently updated her Facebook profile to block 3rd party apps from accessing her contact information. This makes sense, as she was there one day, and disappeared the next. My guess is that this will start to happen more and more as people begin to lock down their Facebook accounts for security reasons.
Finally i knew how to solve this...
Actually WE knew it, me and my wife went crazy because suddenly out of no where she is no longer appearing in my HTC Desire (facebook for HTC sense) contacts!
I did everything you can think of even complete RESET for my phone!
But REJOICE Android HTC users, IT IS NOT YOUR FAULT.... or better say, it is NOT HTC's fault, it is because of the Privacy Settings of that friend in his/her facebook account.
He/She has activated the (Turn Off All Platform Apps) under Privacy Settings -> Apps and Websites -> Apps You Use !!!
Once the user changes their settings and you Sync, they will appear back again, but you have to re-link them.
Many thanks for this information.
This setting has take some hourse of try and error to solve the problem on my device.

[Q] People App & Facebook Sync

Hey guys,
Is anyone else experiencing Facebook status updates not automatically updating within the People app?
I'm displaying my Google Contacts but have linked the contacts with their FB profile within the app. It shows a status update they've made but doesnt update anymore to their latest status.
This seems to have only cropped up since I did a factory reset on the HOX.
I've gone through Accounts & Sync & manually sync'd but no change.
Trivial issue I know, but just wanted to know if anyone else experiencing the same?
Super Saiyan said:
Hey guys,
Is anyone else experiencing Facebook status updates not automatically updating within the People app?
I'm displaying my Google Contacts but have linked the contacts with their FB profile within the app. It shows a status update they've made but doesnt update anymore to their latest status.
This seems to have only cropped up since I did a factory reset on the HOX.
I've gone through Accounts & Sync & manually sync'd but no change.
Trivial issue I know, but just wanted to know if anyone else experiencing the same?
Click to expand...
Click to collapse
Yes. I have the same setup as you it seems. Just done a hard reset due to other reasons and tried from the stock FB app and then via the latest FB app with no luck - some feeds/updates are not updating,
I'm experiencing a lot of frustration with FB and syncing. The sync works ok after some manual linking and I receive updated photo's for most of my contacts however, what I don't like is, if you have any of the two sync options selected when you create the FB sync account ('sync all' or sync with existing contacts') then ALL your facebook contacts appear in your phone list/dialler and messages drop down, regardless if you have FB shown as an active/viewable account under 'People' or not. The only way to get rid of this it seems is to delete the FB app or use a Android dialler (which has the ability to filter which accounts/contacts you can see) instead of the HTC dialler.
To me this isetup is frustrating and I cannot seem to find a simple workaround. Someone did mention on another forum to uninstall the FB app, clear the app data/cache then reinstall the app selecting 'don't sync' and then use a third party app to get the photos, such as SyncMyPix however this obviously won't sync the updates/feeds that some people like.
For the time being I am not going to be syncing FB contacts until I find a workaround.
You can buy HaxSync off the play store if you want to sync your Facebook account with your contacts
OriginalFire said:
You can buy HaxSync off the play store if you want to sync your Facebook account with your contacts
Click to expand...
Click to collapse
Appreciate you can get alternative 3rd party apps however this shouldn't be required. The Facebook/Google integration needs to be a lot sleeker so there isn't a need to download and use additional apps...
It used to be a lot sleeker but I think google & facebook had an argument over data rights and google just stopped syncing data with facebook.

[Q] Stop Facebook app sync

Hello,
I'm not sure if this a HTC One X specific problem, but I didn't have it on my old Samsung Galaxy. If I open the preinstalled (I guess official) Facebook app on the HTC One X, it asks me what I want to sync. I don't want to sync anything, so I choose that option an press "done". However, the stupid things still keeps syncing all my Facebook friends to my phone contacts (it adds a Facebook phone book). I don't want this. If I delete the Facebook account under "Accounts & Sync" the synced data is removed, however, if I open the Facebook app after that, it will ask me again what I want to sync and the whole things starts over. Is there any way to avoid this?
Many thanks.
It'll add the friends but it won't sync them to your existing phone contacts. Just untick the Facebook contacts in 'People' and they won't show up
But there is now way of not even allowing it to import the Facebook phone book?
Well, yeah - telling it not to sync should do that...if it doesn't then I'd say no
I had the same problem and fixed it with removing that annoying app forever ...

LG G4 Facebook contacts won't sync

Hello everyone,
My device is G4, LG-H815 variant and it's updated to Android 5.1, not rooted. My problem: there seems to be no way to import Facebook contacts to contacts list.
I have migrated all my settings and apps from my G3 using LG Backup successfully. The Facebook and Messenger apps work fine, show all my contacts, and are configured to sync contacts. I have also gone into Contacts settings and made sure Facebook sync is enabled. But no matter how long I wait (1 day), only my Gmail contacts show. There also seems to be no syncing option for Messenger.
Things I've tried to no avail:
- rebooting
- reinstalling Facebook and Messenger app and configuring them from a scratch
- restarting Contacts app
- unsyncing and syncing again
- removing my Facebook account and adding it again
searme9 said:
Hello everyone,
My device is G4, LG-H815 variant and it's updated to Android 5.1, not rooted. My problem: there seems to be no way to import Facebook contacts to contacts list.
I have migrated all my settings and apps from my G3 using LG Backup successfully. The Facebook and Messenger apps work fine, show all my contacts, and are configured to sync contacts. I have also gone into Contacts settings and made sure Facebook sync is enabled. But no matter how long I wait (1 day), only my Gmail contacts show. There also seems to be no syncing option for Messenger.
Things I've tried to no avail:
- rebooting
- reinstalling Facebook and Messenger app and configuring them from a scratch
- restarting Contacts app
- unsyncing and syncing again
- removing my Facebook account and adding it again
Click to expand...
Click to collapse
I always turned Facebook sync off, I never use it [emoji14], but I'll try to give you some suggestions.
1. have you tried setting Contact to display in contact app settings to All contacts?
2. is the contact sync in the Facebook app settings turned on for all contact?
that's as far as I know in android syncing. if it doesn't work, maybe the other could help you. sorry!
aquavalanche said:
1. have you tried setting Contact to display in contact app settings to All contacts?
Click to expand...
Click to collapse
Yes, of course.
aquavalanche said:
2. is the contact sync in the Facebook app settings turned on for all contact?
Click to expand...
Click to collapse
Naturally.
Same issue
Thank god I'm not the only one with this issue!! I thought I was going mad. I just got this phone & not used to LG phones.
Okay, so I haven't done as much as you, I have uninstalled/reinstalled fb and msngr though & still nothing. When I select to see only fb or msngr contacts it shows none, only myself.
I'm slowly losing hope to see a resolution as this is the first post I've seen with this issue!
I will keep checking this thread Thanks for posting
I have a similar problem but with Dragon Quest 8....the thing refuse to sync my save on the cloud....i remember that on a M8 i hasnt problems at all ;_;
Vikki690 said:
Thank god I'm not the only one with this issue!! I thought I was going mad. I just got this phone & not used to LG phones.
Click to expand...
Click to collapse
I feel just the same. I can confirm than syncing worked just fine on my LG G3. With G4, it looks just like the Contacts app doesn't see my Facebook account for some reason, regardless of the settings.
Same thing is happening to me... Any of you with this problem have a second phone? I have an s6 with no sync problems for work in addition to my g4. My only possible thought is some how that is affecting my lg...? Hopefully someone figures this out ASAP
Been talking to UK LG Mobile Support today, their advice is to enable syncing from Facebook app's settings. When told that this didn't work for me, they said they're not aware of anybody having this issue. So, has anybody solved this yet?
Alright, here's the reason behind the problem:
Apparently Facebook no longer supports syncing for Android devices. Just like that. As confirmed by Facebook itself under a link I can't post.
searme9 said:
Been talking to UK LG Mobile Support today, their advice is to enable syncing from Facebook app's settings. When told that this didn't work for me, they said they're not aware of anybody having this issue. So, has anybody solved this yet?
Alright, here's the reason behind the problem:
Apparently Facebook no longer supports syncing for Android devices. Just like that. As confirmed by Facebook itself under a link I can't post.
Click to expand...
Click to collapse
Hey there,
Poked around a bit more...not sure that is true. Seems like a lot of internet BS generated from frustrated people with the same problem we are having. There are no concrete facts from Facebook or Google that currently support that theory.
On another note, this problem started happening on my G4 about two weeks ago, at which time it was synced to my facebook contacts prior...so, it may be possible a software update was pushed and this functionality was not carried over?
My current workaround (i'm not giving up on this, don't worry)...buy/borrow an older android device from a friend or off CL, sync your facebook, manually program the names of the contacts you need from facebook sync on that phone to your G4...I already tried exporting the CSV from my work phone to my G4 with no luck of carrying over my facebook contacts.
Cole
Facebook changed the api download most of the photo sync apps from the appstore they do nothing now
Sent from my LG-H815 using Tapatalk
I spent three awesome hours last night pretending like it was 2002 and manually copying numbers from my work phone to my new phone since it is still sync'd with facebook...at least now they are permanently in my google account
Had the same issue. I uninstalled the FB updates to factory. Re-syncedb and set Facebook to manual updates.
Hi!
I know this post is relatively old, but I recently purchased the LG G4 Vigor. While at the Kiosk of my service provider, they transferred all my contacts for me. Bad idea!!! I spent the last two days trying to figure out why my Facebook contacts would not transfer. Furthermore, all the addresses were not transferred at all. So, I worked hard to find the problem. I simply had to Reset Factory data! . For some reason, when they transferred my contacts, it was interrupting the Facebook contacts from transferring. Before doing so, make sure you save all info on your SD card. I took out my SD card, for good safety measure. After the Reset, do not install the SD card right away. Open Facebook and go through login etc., then in your phone contacts settings, accounts & sync, add Facebook, then go to "contacts to display", click all contacts. Check your contacts folder to be sure. Do this before transferring your data from your SD card. Unfortunately, you will have to go through and delete those contacts, from FB, you don't want. At least they are all there, with picture and info! Hope this helps!!!

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