Can anybody set ringtones on contacts? - Desire HD Q&A, Help & Troubleshooting

I tried for the first time to assign ringtones to my contacts. Before I touch anything, I see default as tingtone. If I set another one, it still shows default. Do you all have the same? Is it a bug?

Never had that

Do a search for ringo lite on the market, put ya mp3 rintones in a folder on ya sd card called ringtones, ringo lets ya add custom rintones and message tones for individual contacts
Sent from my Desire HD using XDA App

Slvrback said:
Do a search for ringo lite on the market, put ya mp3 rintones in a folder on ya sd card called ringtones, ringo lets ya add custom rintones and message tones for individual contacts
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
But w do this if there is a built-in functionality and I don't care too much about custom mp3's ? The built-in ringtones will be enough for me as I only need to distinguish 3 major contacts. Is there known issue which stops you from assigning custom ringtones? I remember the same problem with TyTN and WM6.

I also had this problem, you can choose whatever you want from the list but it just switches back to default.
After a reset, back to factory settings, it works like it should.

Ekar75 said:
I also had this problem, you can choose whatever you want from the list but it just switches back to default.
After a reset, back to factory settings, it works like it should.
Click to expand...
Click to collapse
But if you do this, you lose all your application setups and configuration, right? Is there a way to backup all your apps and then bring them back fast or this will also bring the problems back as well?

I just started from scratch again. Apps installed from market will reinstall after initial setup.

andreasy said:
I tried for the first time to assign ringtones to my contacts. Before I touch anything, I see default as tingtone. If I set another one, it still shows default. Do you all have the same? Is it a bug?
Click to expand...
Click to collapse
Nope, not seen this. I assigned a new ringtone to my wife by going to her details in the People list and picking a new ringtone. Worked fine. Just done it again to be sure for my parents, no problems.
The only issue, if you want to call it that, is that whilts my wife's mobile now has the Imperial Walk form Star Wars as her ringtone so does my "home" number. I guess that's because that number also appears in my wife's list of phone numbers.

I think it won't be necessary to reset. I noticed that this happens only to the contacts I synced from Outlook. If I create manually a new contact, either on the phone or google, I can change its ringtone. So, there must be some catch for this.
I am suspicious of either the "Missed Reminder" app, "Tasker" or maybe "Easy Filter" if it is due to apps.
Is anyone using those and doesn't face the problem? even better, is anyone also syncing contacts from Outlook and isn't affected?

It's even worse than I thought. I tried to use blocked callers and see what happened:
1) If I try to block any contact from my people list, it won't change to on/off but a specific contact which I added manually will be blocked instead (always he is the one and as far as I remember, he is the only contact I added manually and not from Outlook)
2) Now, if I try to enter the blocked contacts list, I can unblock that one but if I click on add contacts (to manually block some of them), they will be blocked but then I cannot unblock them. I tried to restart and even enter safe mode but nothing.
I thought it might be the easy filter app which blocks calls and sms so I uninstalled it but again no change.

Ekar75 said:
I also had this problem, you can choose whatever you want from the list but it just switches back to default.
After a reset, back to factory settings, it works like it should.
Click to expand...
Click to collapse
Ok, you are right as I did hard reset and then it works because the contacts are synced back from gmail account backup. However, try to do the following:
1) change a few contacts ringtone
2) create a new contact on your phone and change its ringtone
3) now try to change the ringtone on a contact that you haven't changed its ringtone previously (it won't work). If you change one that was changed before creating that contact it will be ok for that one.
If more people can confirm this, it must be a bug.

andreasy said:
Ok, you are right as I did hard reset and then it works because the contacts are synced back from gmail account backup. However, try to do the following:
1) change a few contacts ringtone
2) create a new contact on your phone and change its ringtone
3) now try to change the ringtone on a contact that you haven't changed its ringtone previously (it won't work). If you change one that was changed before creating that contact it will be ok for that one.
If more people can confirm this, it must be a bug.
Click to expand...
Click to collapse
I can't recreate this problem.
But to be honest, I could be doing something wrong at part 3 of the instructions. I had to read that line a few times before it made any sense.
The contact + ringtone problem must be related to the difference in gmail / outlook sync settings. After I changed those settings to outlook the problems started, the factory reset set them back to gmail and the problem is gone.
Maybe 'problem' is a bit overdone, 'inconvenience' would be better. (for me)

Ekar75 said:
I can't recreate this problem.
But to be honest, I could be doing something wrong at part 3 of the instructions. I had to read that line a few times before it made any sense.
The contact + ringtone problem must be related to the difference in gmail / outlook sync settings. After I changed those settings to outlook the problems started, the factory reset set them back to gmail and the problem is gone.
Maybe 'problem' is a bit overdone, 'inconvenience' would be better. (for me)
Click to expand...
Click to collapse
Point 3 is:
Now that you have a new setup (after hard reset), try to change the ringtone one a contact that you have created on your phone locally (not from sync). If you don't have, create a test conact and change its ringtone.
Then, go to an old contact which was brought from Outlook sync (but one that you haven't changed after your reset) it must be showing as plain default without the name of the ringtone mp3. Try to change the ringtone for that one.
I hard reset 2ce so far and I have only 1 contact which I created on the phone. Whenever I change this one, everything breaks. I deleted it and started from scratch again but then it came back from gmail restore so, after I changed its ringtone again just to test, all other contacts (which I haven't chaned) locked so, I can't change those now but I can change those which I changed before I touched that contact.

I've tried again but I couldn't reproduce the error.
Maybe that's because after my factory reset all contacts synced from gmail.
With everything I've installed and configured I'm not keen on doing another reset to try syncing with outlook.

FIXED: I found a solution. Apparently, HTC sync cannot cope with double sync between phone-gmail-outlook. So, I did the following:
1) Disabled gmail sync since I used it only for backup and quick restore. I don't use gmail though
2) Deleted all contacts from the phone
3) Backed up all contacts from Outlook since they will get deleted at next sync
4) Synced and all contacts lost from Outlook but copied back from backup and so, synced back to the phone.
Now I can change ringtones and block settings for all users even if I create new contacts locally as long as I don't mess with gmail. I assume that the same will apply for those who decide to sync only with gmail but I cannot confirm this as I never saw any contacts or calendar entries anywhere in gmail and so I could not test it.

F**k. It came back again. Here is what I did:
1. Created a new contact on the phone
2. Since with Outlook
3. Changed ringtone on that contact
4. After that I couldn't change ringtones on other contacts which I haven't modified before but I could change those who I have previously changed. Also, I can't block them.
Maybe the bug is on Outlook sync after all and not on gmail sync.

I own the HTC Legend and have exactly the same problem. Never used GMail Sync, I am always using Outlook. However there is one contact in my list that works Thanks for trying a hard reset, since it is useless I'm not gonna try it

What about assigning spesific ring tone for Gmail Groups?? Is it possible, because I have got groups like Family, Friends, Business etc... and I want to understand which group contact calls when the phone rings?

eozen81 said:
What about assigning spesific ring tone for Gmail Groups?? Is it possible, because I have got groups like Family, Friends, Business etc... and I want to understand which group contact calls when the phone rings?
Click to expand...
Click to collapse
I am not using gmail so, can't tell but I tracked the problem down to Outlook. Now, I use Outlook 2010 and I'm wondering if it's limited to that version or to older versions as well. If other people have the same with other versions, please announce it here in order to limit our troubleshooting area.
BTW, if anyone is interested, I have a workaround:
No need to hard-reset,
The problem is that certain functions like ringtones and blocklists are not compatible with Outlook and when synced, they get messed up. However, if you modify one contact before you create a new one on your phone, that one will be ok. This is not acceptable though.
What you can do to temporarily resolve the issue is:
- Backup all your contacts in another Outlook folder
- Delete all contacts and sync
- Copy them back from the backup folder and sync.
Everything comes back without their ringtone/blocklist properties and you start from scratch.
It will happen again soon though but if you already assigned you important ringtones and blocklists, you will be fine.
HTC doesn't accept this as a bug but rather to a problem caused by a 3rd party tool. However, I don't accept that excuse

Related

Help understanding phonebook!

First of all, hopefully people will forgive me for not putting this with the other person's issues with the phone book as mine are slilghtly different.
Basically, I'm not understanding what is going on in my phonebook. Previously I was thinking that my Desire was syncing with All Contacts. But that's not what it's doing. Well, at least not only what it's doing. These are some of the issues that I'm having and I can't explain.
When I tap People - Menu - View, is shows "Google (781)" with "show auto GMail contacts" unchecked. However I have 339 entries in my GMail account for My Contacts and 653 All Contacts. I don't understand the difference.
When I have an unknown number contact me, and I add them to a known contact, "Jo Bloggs" say, when typing in "j - o - ..." I can have up to 3 entried pop up of Jo Bloggs. But then when I go to my People's list, I only see one entry. And in my All Contacts list, I only have one entry.
When I go to add an unknown contact to a known contact, in the list that pops up of (I'm assuming) all my contacts, there are contacts there that I do not see in my People list. I have unchecked "show auto GMail contact" so what is happening?
Can anyone PLEASE explain some of this. I'm trying to clear up my phone book and remove these duplicates and dead weight that I can't always see. It's obviously not simply a problem of syncing All Contacts when you don't want to.
Has anyone noticed any strange behaviour in their People's list???
I also find the phone book confusing along with the texting
I don't know if it is just me not use to smart phones
my last phone was the Sony Ericsson C 902
Did you sync with face book too? As that will added any contacts from their that have phone numbers.
I do not use anything like facebook
so no i did not
Nope. Haven't synced any social networking site at all.
I like to try and get one set sorted at a time. I have another account synced up for the calendar (not contacts). However they share exactly the same contacts so that wouldn't account for the mess of some contacts having no links, some having up to 3 that aren't duplicates. Not that I can find where these contacts came from anyway!
Why dont you copy the numbers you have from your old phone to the SIM card, .. and then import those contacts from SIM card to the Desire (if thats possible). try this before syncing with Gmail and see how it works
sorry to hijack thread but when you have an incoming call and you have a photo attached is it quite blurry or clear?
My sim card, and I think the sim cards of many other people, does not support multiple entries under one name. Nor does it support the amount of contacts I have in my GMail. Actually, I don't even think it supports the amount of information that can be held in phone storage/online accounts (stuff like addresses, birthdays etc)
Cleargrey said:
My sim card, and I think the sim cards of many other people, does not support multiple entries under one name. Nor does it support the amount of contacts I have in my GMail. Actually, I don't even think it supports the amount of information that can be held in phone storage/online accounts (stuff like addresses, birthdays etc)
Click to expand...
Click to collapse
yeah i know, it has very limited functionality, .. but if you got a correct name and phone number in your phone book, than you can sync the rest from Gmail if am not mistaken, this might help in having multiple accounts and such
now this is odd. I'm finding that every test contact I put in the phone, is not getting updated online. More than that, when it syncs, it deletes the contact.
I just tried:
1a Testgeneralgoogle
1a Test
and a third one I can't remember.
They just seemed to replace the former, then get deleted altogether.
But when I added "1a Testonline" to my online account, it appears on my phone.
Am I really the only person who is having this behaviour on their phone??? Is it simply a setting I'm missing?
Can someone try to add a test contact on their phone and see if their GMail contacts are updated properly, please.
(P.S. I should mention that I updated the number of a contact from my Desire, which showed up online. Then I updated their birthday at a separate time which didn't show up online and was reset to the incorrect date I had online.)
I'm getting my phone next week and I have a couple of questions about the phonebook too:
1/ I listed all my current contacts in GMail. So when I enter my GMail address on the phone, will it add them right away?
2/ If I enter my Facebook details and want to browse Facebook pics through the photos app, is it also gonna import my FB contacts? (I don't want it to)
Thanks!
@Ghisy. 1. Yes. 2. Haven't tried it.
I'm getting somewhere with finding out about the syncing issues I'm having. At least a little step. I've just found out that if I create a contact on the phone, and put in a birthdate, it won't appear in my online contacts when the phone syncs and it will get deleted when the phone does update. If there is no birthday, it syncs fine.
Kinda.
I'm finding that businesses are 50:50 when it comes to syncing. Some businesses are even not in my onine account anywhere and yet they're on my phone. And I have no idea where they came from but they are businesses that I have stored their details in the past.
This is almost seeming like a GMail issue as the phone can't make up contacts that I coincidently have used before.
Again, people are welcome to try at least to change a birthday or sync a new contact with a birthday and share what happens. I'd like to go to HTC saying the sync is not working fully, and it's happening to more than just me. If it's true of course.
I also seem to have some trouble wrapping my head around the phonebook (it shouldn't be that difficult should it?) After having read around on the forums I went to my google account and spent a while typing in my contacts which have synced fine as far as I can see.
I've set it under People to show only gmail contacts (and not sim)...but when I hit the "Phone" on the homepage it still shows my sim contacts...any way in changing this to show only gmail contacts? I'm a bit OCD-ish when it comes to this stuff. I like everything nice and neat
From what I've seen on my own, when you go into People - Menu - View, you can select which set of contacts to view. On mine at least, this config works for when tapping Phone and I don't see the other contacts.
Another aparent issue, I've just realised that I don't think there is a way to copy a phone contact to the synced (in my case Google) account. And on top of that, contacts that are sent via vcard, are sent to the phone. You don't seem to get an option.
But as always, I'm still trying to learn so I'm up for someone telling me I'm wrong.
anyone got an idea how to get rid of all the facebook contact/numbers that come up using phone function ? cuz i dont have in my contacts most of the people i have on facebook so its slightly annoying having to scroll through all of them
Cleargrey said:
From what I've seen on my own, when you go into People - Menu - View, you can select which set of contacts to view. On mine at least, this config works for when tapping Phone and I don't see the other contacts.
Another aparent issue, I've just realised that I don't think there is a way to copy a phone contact to the synced (in my case Google) account. And on top of that, contacts that are sent via vcard, are sent to the phone. You don't seem to get an option.
But as always, I'm still trying to learn so I'm up for someone telling me I'm wrong.
Click to expand...
Click to collapse
Yeah I've changed my "People" view to show only google contacts. Just weird that when I go to "Phone" all my sim contacts still show as well as the google ones. I want to keep my contacts on my sim...just want to hide them from view. Hmm more investigating required...
When you ad a new contact, you have to select "contact type" -> "Google" instead of "Phone", if you want the contact to be synchronized with you google contacts.
Argh! This is really annoying me now though -
I've updated my google account with all my contacts from my sim.
The on the phone have gone to People --> Menu --> View --> Google contacts
And that lets me just see my Google contacts in people view (great)
BUT when I hit "Phone" it shows both sim AND google contacts - is there an extra setting that I'm unaware of in the "Phone" section of the phone?
All my previous phones had an option to show only sim or only phone contacts but just can't find it on the Desire...I want to try and avoid deleting the contacts off my sim as I'd like to have a back up.
The only way I can see myself out of this is by exporting onto the memory card and then manually deleting all my sim contacts...which seems a bit of a long way round it. Does anyone else have any other suggestions? Or indeed does anyone else have this same problem?
If it helps, I bought this from CPW PAYG and using my o2 simplicity sim in it.
Thanks!
Do yourself a favour,
Log into google on your pc, and go to contacts, and put ALL your contacts in there.
Then delete them off the phones sim.
It may sound long winded, but once you get the hang off everything being in the cloud, the phone works very well.
All my contacts now have pictures, birthdays, email address's etc on google.com.
And they all automatically appear in my phone, my calender syncs, all my contacts birthdays appear on my phones calender etc,
Fon22
Fon22 said:
Do yourself a favour,
Log into google on your pc, and go to contacts, and put ALL your contacts in there.
Then delete them off the phones sim.
It may sound long winded, but once you get the hang off everything being in the cloud, the phone works very well.
All my contacts now have pictures, birthdays, email address's etc on google.com.
And they all automatically appear in my phone, my calender syncs, all my contacts birthdays appear on my phones calender etc,
Fon22
Click to expand...
Click to collapse
Yep I should just do that - just wanted to see if there were any other options before . I'm guessing that it works both ways - when i add contacts on my phone it'll sync with my google account and add them on there as well right?

Facebook contacts with numbers showing

Hey all,
Just received my Desire and loving it. My only issue so far is that even though I've selected in the People app only to display Google contacts there seems to still be Facebook contacts appearing, albeit only the ones who have entered phone numbers into their Facebook profile.
This causes duplicate entries for the same person in messaging apps (default and Handcent) and in the People app it seems to prefer to show the Facebook contact details rather than the Google ones.
Any ideas?
Thanks
Russ
I have exactly the same problem
are those the contacts that are LINKED to facebook contacts, but not actually facebook contacts?
oh, and you will get du0plicates appearing in third party apps. all that unticking them in people does is hide them in that app. the rest can still see them.
Yes, the linking has happened automatically, unfortunately it doesn't stop the contact showing up twice. For example, I have a friend Hailei, she has an entry in my google contacts with her phone number, this contact is linked to her facebook profile on which she has a fake contact number.
If I create an SMS and type in Hailei as the recipient I get presented with both the real number and her fake facebook number and there's no way to stop this happening. This happens with the standard Messaging app or with Handcent.
in the sms you will get that, yes.
like i said, just because you have hidden the facebook contacts in people, it does NOT hide them in any other application, as they are still downloaded to the phone.
the only way to get rid of the duplicates is to sing out of facebook for HTC sense. not ideal, but hopefuuly it'll get fixed later as it's not an ideal way for it to work.
this is far from ideal esp if numbers match sat tmobiles ie every time they send me a text it date it'd from a contact and my fiancee is then why they sending you texts and I have to show her to prove it. we need to pressure HTC on this to get a fix or at least the ability to delete them from the phones address book. also a side question if anyone knows a way to link the phone button to the people app so o get that come up instead it would be great ie remaping it or something
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
Anybody know anyone with a Nexus One to confirm if this is an Android 2.1 issue or a HTC Sense on 2.1 issue?
It would be nice if you could import the facebook contacts one at a time into your phonebook, not just as a whole.
I was lucky and found out the whole facebook thing as soon as I started my phone, managed to delete my whole contacts, uncheck the facebook contact sync and start again. No more pointless numbers from people I would never want to phone anymore, but means I can't get pictures up for my contacts.
Handcent SMS now has an option to hide social network contacts, although I don't actually have access to that option, it's in the release notes for the latest version which I have but the option in Settings doesn't appear, I'm not alone on this so must be a bug, hopefully quickly fixed and that puts an end to my problems!
roakes said:
Anybody know anyone with a Nexus One to confirm if this is an Android 2.1 issue or a HTC Sense on 2.1 issue?
Click to expand...
Click to collapse
Syncing Facebook contacts into phonebook is actually a Sense function, i.e. part of the HTC's "People" program.
Yeah, agreed: this is an annoying issue... Just because I want to get Facebook photos for my contacts and their status update does not mean I want ALL their details of EVERY Facebook friend being stored on my phone as a contact.
Even more problematic is how Sense handles phone numbers... It will pull phone numbers from Facebook and (seemingly randomly) may overwrite your setting for their phone number.
Example:
For contact "Bob", you set his phone number as +447900000, however, Bob has his Facebook phone number set as 447900000 (notice how the + is missing, because Bob doesn't know that you need the + there and anyway, who cares, it's only Facebook!)
Well, when Sense syncs the phone numbers, it may very well overwrite Bob's correct phone number (with the + prefix) with his Facebook phone number (which you will be unable to successfully dial)... and there is no way to turn this off without disabling the whole Facebook syncing functionality...
Very annoying!
Yup couldn't agree more. I did a reset like 5 mins after starting the phone, just because I didn't want to see the facebook armada on the list. While yes I did aggree to friend requests from my students ... I don't want to have all 200 of them as contacts in the phone prog ...
[jon] said:
Yeah, agreed: this is an annoying issue... Just because I want to get Facebook photos for my contacts and their status update does not mean I want ALL their details of EVERY Facebook friend being stored on my phone as a contact.
Even more problematic is how Sense handles phone numbers... It will pull phone numbers from Facebook and (seemingly randomly) may overwrite your setting for their phone number.
Example:
For contact "Bob", you set his phone number as +447900000, however, Bob has his Facebook phone number set as 447900000 (notice how the + is missing, because Bob doesn't know that you need the + there and anyway, who cares, it's only Facebook!)
Well, when Sense syncs the phone numbers, it may very well overwrite Bob's correct phone number (with the + prefix) with his Facebook phone number (which you will be unable to successfully dial)... and there is no way to turn this off without disabling the whole Facebook syncing functionality...
Very annoying!
Click to expand...
Click to collapse
yes this is a massive problem for me. is there any solution?
callummc said:
yes this is a massive problem for me. is there any solution?
Click to expand...
Click to collapse
OK so this is what I did, but I have no idea whether it will work for you. I had a specific contact who I simply couldn't dial so I tried to find a solution.
NOTE: This does NOT solve the problem for all contacts, but read on and it may help...
First thing I did was go into my Google Contacts on my computer and deleted all the Facebook metadata in the "notes" section for each contact (as this was already pulled over from my HTC Hero tagging, and it seemed to have a different format.) << so if you are migrating from an older HTC Sense handset, then this may help you but WARNING: this will take a long time to do for each contact, and you will then need to re-associate every contact.
Next thing was to delete all the contact info off my device which you can do by going to Manage Applications > Contacts Storage and delete all the stored info.
Now go to sync settings and hit "Sync All" (or whatever it's called), or just wait and your phone will automatically re-download all of your contacts.
Now... some contacts will automatically get linked to their respective Facebook accounts and some will need to be set manually (I have no idea why they can't ALL be linked automatically, it seems kind of random...)
Anyway, what I have now found is that:
- Any contacts who were linked automatically: my settings override the Facebook settings
- Any contacts who were linked manually: Facebook settings override my settings
Either way, this is incredibly annoying and I think that HTC really do need to provide 2 extra options:
1. To not download ALL Facebook contacts, only to fetch additional attributes for existing contacts
and:
2. To give us greater control over what these attributes are (i.e. I do NOT want all of my contacts random/invalid phone numbers being imported to my device and cluttering everything up, just because I want their image & wall updates...)
I think you have to LINK the person.
I had the same, but when I LINKED the two 'names', it became one. I could choose which name I wanted to use, the Facebook name or the Google entry name.
You told in a previous post that the LINK was automatically done. This is not true. It only suggests, but you have to confirm by clicking the broken chain behind the name. Then it becomes a chain and the two entries becomes one.
I hoped this helps ya all.
I realised mine wasn't automatic, it was just already linked from when I had my Hero, I forgot it stores the link on your google contacts
Workaround:
Not ideal but fixes problematic phonnumber
When you have linked your gmail contact with fb account
Edit your gmail account and add any number as that persons phone.
Now you should see 2 numbers from that person.
Chosse that fake number as primary number.
Now edit gmail contact again and edit fake number with real one.
It will override fb number if it is in wrong format
Not ideal but at least you have proper number for that person
Using Sense 2.0 here.
Apart from the sms number suggestion thing (i can live with it, but is annoying...)
The real problem is that every facebook contact that has a phone number is synced without the + in the area code. This makes all contacts undialable!!! I checked that on facebook via browser the numbers are correct (they are without area code)!
We really need a solution for this problem, a solution that isn't disable facebook people sync (i want to keep photos etc.)

Problem with Google contacts

Last night i decided to sort out my google contacts because the ones in the phone were well sorted but the ones in my gmail account weren't. So I exported the contacts to the SD card then i transfered them to my PC and replaced the ones on GMail with them. I made some changes and on GMail and then exported the new contacts to the PC then SD card and then deleted and replaced the ones on the phone. Now both the phone and the Gmail account have the same info on them. After awhile i made a few minor changes to the contacts on Gmail and since then it won't sync with my phone contacs anymore.
In theory i could retry the above process but that would be a temporary fix until i need to change or add something on either the Gmail account or the phone. What can i do to make google contacts sync to my phone? (BTW, I have a stock HTC Desire 2.2 Froyo with the latest OTA update and i'm running Windows 7 on my PC)
Were your Gmail contacts syncing with the phone previously? The default behavior is for changes you make in the browser to appear on the phone right away. This can be toggled on/off by going to Menu/Settings/Accounts and sync and touching "Auto-sync". Check that first, and "Background data" above it are both checked. You will see your active accounts below those two things under "Manage Accounts". If the two boxes above are checked and your Gmail account is listed below, then I'm out of ideas.
I have the same problem - but it seems that I have misunderstud the greatnes of google contacts???
Because it works for me to sync my Desire with the changes I make in my google contacts ON MY COMPUTER - however (and this is what I thought was the cool bit with google contacts...) I cannot sync my contacts on my gmail (on the computer) with my Desire when I ex create a new contact ON MY DESIRE...
Any solutions, missing settings...???
Push contact info from phone to Google
foxhunter123,
When I go to save a new contact on my phone, I usually start at the call history. Let's assume you dialed a new number for someone and now you want to save that number you just called as a new contact.
Touch the plus sign next to the number in your call history. You should get prompt to "Save to People" with options to create a new contact or save to an existing one.
Choose the option you want, then the next window asks you what type of contact. Google, SIM, or Phone. Choose Google and then input whatever other info you want, like their name, etc. Note that if you sync the phone with more than one Google account, they will all appear here, and you need to pick the right one.
Once you save it, it should sync that info to your Google contacts you see on your computer. In other words, the phone will push the new contact info to Google, instead of the other way around.
There are probably several different ways of doing this, but this way works just fine for me. I have an unrooted Desire running the latest stock ROM with all the updates current. If you try this and it does not work, you might be better off rooting and trying out a different ROM, or trying a factory reset.
Double check your settings I mention in the second post, and try the above steps. Good luck and post here again if you are not successful.
Hello
And thank you very very much for trying to help me!
I just cannot get it to work... :-(
I have just exported my contacts from my gmail on my computer using the vcard format (the only format I can find on my Desire when importing?) and then I deleted all my contacts on my Desire and then imported the vcard file so that both the gmailcontacts on my computer gmail and the desire is identical.
But I just cannot get new contacts to apear in my pc-gmail when I add them on the Desire!!!
When I go to settings, acounts and syncronization, everything is tjecked and when I press my google acount it's also tjecked in all 3 options.
However - and this is perhaps the problem... - the date of my syncronizecantacts is wrong - it says 21/112010 but both gmail and calender has the current date...
Is there something that can block the sync of contacts?
I have previosly used HTC sync but that was when I tried to sync my contacts to my pc's outlook and since I'm now 100 % google I don't use it anymore...
I really hope you (or somebody else) can help me... ;-)
Oh and Happy New Year
My google contact sync stopped working a few weeks ago. The last time this happened it was down to a facebook issue. However this time I ignored the problem and use MyPhoneExplorer (free) to sync contacts between Android and PC.
Well I'm out of ideas. At this point, you should try doing a factory reset to see if that fixes it. If not, root and try a different ROM. If the phone is still under warranty you could also try returning or exchanging it.
Well... I took the big step and made a factory reset and now everything just works perfect!
And I now can see why the android system is so great!
A thing to remark though is, that it's a know issue that you have to have a google acount BEFORE you start up the Desire the first time, but I think that it's also safe to say that you also have to have your contacts stored as google contacts before you start up the Desire for the first time!(?)
I also thought that I had to import my contacts to my Desire wich isn't the case since they now come automatically from my Gmail (Googlecontacts on my pc/the internet) to my Desire... ;-)
Another very huge advantage with doing the above is that after installing all of my programs again I have still 50 MB free where there previously only was 26 MB left...???
My biggest problem now is that I have to start all over in Angry Birds and seasons... Or is there a way to restore my levels completed in the games?
Foxhunter123 said:
Another very huge advantage with doing the above is that after installing all of my programs again I have still 50 MB free where there previously only was 26 MB left...???
Click to expand...
Click to collapse
That sounds like the Contacts memory leak problem.
See:
http://androidforums.com/htc-desire/127440-internal-memory-again.html
Next time, before doing a factory reset, try clearing data for both Contacts and Contacts Storage from the Application Manager. The Google sync should kick in shortly after and put everything back on your phone from your Google account.

Google Contacts

Ok, sorry for the double post (I started another thread, but pred text screwed up the title which (for some reason?!?!?) I can't edit?).
Anyway, if I add a new contact to my phone as a Google contact, it won't save, or rather, it initially appears to save, but then for some reason is removed from the contacts list.
I'm also unsure as to when the problem originated, but I have a feeling it's been happening for at least the lat 6 weeks, but unless it's a new contact which will be used frequently, it won't be spotted for a while, which is shy int's only recently I've noticed the issue.
so, any help would be great - this is a very infuriating bug.
Edit: I should add - I have upgraded to Froyo (Tmobile OTA - initial german!?!?! release for UK market).
Cheers!
Sent from my HTC Desire using XDA App
Go to people>menu>view and see if Google contacts are set to visible. maybe that's the issue
I actually have a similar problem i hope somebody can hel with; i have 2 google accounts, one work and one presonal and even though i can save contacts to both accounts, and both are set to sync contacts, i can only see the contacts of one of my accounts, the other just won't show. I have set the "view" settings in contacts to show eveything but still, the contacts from one of my accounts just won't show.....!
Is there any possibility there is some setting in my google account that is not allowing it to share the contacts with my phone??
Thanks in advance
I have found a solution that will probably work in the cases stated above: in your google account go to contacts, and move or copy the contact you want on your phone from "my contacts" to "starred in Android", that did the trick for me!!!
Best of luck!
But the problem for me isn't adding contacts via a website - it's inputting them into my phone, and them staying there in the first place.
I don't know if it's random contacts that aren't storing because I've no idea how long the problem has actually been prevalent.
In People/Menu/View - I have SIM ticked (0), Google (364) ticked, Show auto Gmail contacts not ticked, Myphonebook (0) ticked, Phone (4) ticked (I'm not sure why I have 4 phone contacts as I don't recall entering any in as phone contacts), and Twitter (0) not ticked.
I've now ticked "show auto Gmail contacts".
I've just remembered something - I changed over from Googlemail to Gmail as my email address - could this be affecting things? Gmail addresses were only made available (allegedly) to UK users recently.
So, any thoughts on this people?
Cheers!
Just synced my gmail version of my account to my phone (I think) and no change.
Anyone know if the UK gmail email addresses are .com, or .co.uk?
ie [email protected], or [email protected]?
I've been on quite a comprehensive "google" and from what I've found, it sounds as though this problem has arisen from the Froyo update.
I have tried various things to fix it - dumping caches - exporting contacts to csv - clearing all contacts - syncing to clear - and then reimporting contacts into gmail, and the syncing again.
Again, this hasn't solved the problem...
Still at a loss.
subharmonic said:
Just synced my gmail version of my account to my phone (I think) and no change.
Anyone know if the UK gmail email addresses are .com, or .co.uk?
ie [email protected], or [email protected]?
Click to expand...
Click to collapse
I had mine changed from googlemail to gmail and it stayed as .com
Heard somewhere you can change it to .co.uk be that's not the default change.
Sent from my HTC Desire
Solved the problem, but it took a factory reset to do it.
That being said, Froyo now seems a good deal quicker.
After reset, I had over 100 meg phone storage left (can't remember the exact number).
Any ideas what should be the phone storage on a just "cleaned" phone?
I've still got the dodgy german apps that I can't use on the phone, and these can't be installed from the phone.
What's the best idea?

Note 4 not syncing contacts to Google?

It looks like my new contacts that I add on my note sync's with google sometimes. I'm not sure why but it seems like some contacts will sync with no issues and be on my google account with no issues then some of them only syncs to my phone. Anyone have any idea why this is happening?
for whatever reason, new contacts get stored on the phone, I had made a post a while back about this.
added new contacts to the phone, and expected them to go to exchange, found out they were stored on the phone, on my old S2 I had the option to change where the contact was stored, directly from the phone.
that is not an option on this phone currently.
my workaround was to create the contact in outlook, so it would go to exchange, then it will sync to phone. in your case, probably just create the contact at the google website, then let it sync to you phone.
Yeah, that's what I started to do but it's just annoying because I grab a friends number on the fly and not remember to do that. I just find it weird that it only works sometimes.
xlr8shun said:
for whatever reason, new contacts get stored on the phone, I had made a post a while back about this.
added new contacts to the phone, and expected them to go to exchange, found out they were stored on the phone, on my old S2 I had the option to change where the contact was stored, directly from the phone.
that is not an option on this phone currently.
my workaround was to create the contact in outlook, so it would go to exchange, then it will sync to phone. in your case, probably just create the contact at the google website, then let it sync to you phone.
Click to expand...
Click to collapse
Are you selecting Google contact as your option as it seems to default to device if you do not specify.
When I add a contact, it always gives me a choice where to store it. I always choose Google.
You know sometimes it's the simple things that get overlooked.. I totally missed that option when creating a new contact. I was trying to find a way to change where it was stored after it was created.
Thanks for the helpful info.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app

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