[Q] ERROR? Contacts birthdays one day wrong - syncing from Exchange - G2 and Desire Z Q&A, Help & Troubleshooting

I'm syncing all my contacts from my Exchange account, and have birthdays as part of the contact info for some contacts. Now I found that on my Desire Z (unbranded, never rooted, original ROM), all the birthdays appear the day after the actual birthday of said person. Not cool to miss a friend's birthday by one day
I made sure that time zone settings, date format, etc. are the exact same on the phone and the server, but that didn't help. I completely removed the exchange account after messing with the settings, to make sure to give it a chance to update correctly. No luck.
This was not a problem on my HTC Legend which was syncing with the same Exchange account.
Of course I tried searching the forum, but didn't find any issues similar to this. I'm sorry if I just missed it.
Has anyone experienced something similar? Any ideas as to how to resolve it?

Just to note you are not alone.
But in my case the birthday is one day to early and has a time added (22:00:00.000Z).
Also didn't find a solution so far. Didn't have this problem with original HTC ROM. So you should also mention which ROM you are running. Have this problem with CM 7.0.3 and also observed it in Enhanced Email which are both based on original source.
HTC may have fixed this already.

Same problem
I have the same problem on my Sony Ericsson Experia Pro. Birthdays are one day earlier than on Exchange Server. Did someone find the solution?

Which TimeZone are you in?
Cause I know if you use NZST (GMT +12) it has that same error.
I have contacted HTC about this bug previously, and they reckon they are working on it.
their recommended fix was using another GMT+12 timezone.
-Nipqer

I had this same problem. My solution was to use Google Calendar and to use Google's Calendar Sync to sync to my Outlook, rather than my phone syncing directly to the PC.
Sent from my Desire Z running CM7.

Related

Problem syncing Exchange calendar

Got a big problem with ActiveSync on the Desire.
Mail and Contacts sync just fine, but it gets to Calendar, tries a dew times then says "Synchronization is experiencing problems".
(Actually this time it;s just trying again and again and not stopping for some reason!)
I noticed a few comments about this in another thread about a cooked rom, but no solutions.
Anyone got a solution?
If not, how do I go about troubleshooting/looking at logs? I'm a WM man and this is my 1st Android baby.
Cheers!
Not much help other that to say my calendar is syncing fine to Exchange.
HTC Sync 2.0.33
HTC released a new version of HTC Sync version 2.0.33, give it a try and see if it solves your problem.
http://www.htc.com/uk/SupportViewNews.aspx?dl_id=933&news_id=627
Cheers guys,
The problem was actually with the mailbox. Well, kind of, cos my WM6.5 machine synced fine with all the calendar items, but HTC Sync apparently has a problem with recurring item (according to very helpful supporty), so I cleared out loads of old calendar items and it was happy.
Will try the new version...

[Q] HTC Sync calendar not working from phone to Outlook?

Hello all. I've just set up my new Desire (2.2) with HTC Sync 3.0.5422. I'm synching calendars and contact with Outlook 2007. The contacts are working well both ways, but the calendar only syncs one way, from PC to phone. If I create or modify items on the phone, they do not show up in Outlook.
Anyone got any idea why this would happen? HTC Sync doesn't give any error messages, and all other sync activities seem to be working OK.
Thanks for any help!
you sure you are adding them to the right calendar on the phone? the default is a google calendar, you need to select pc sync from the drop down box (at the top of the page of create calendar item)
Thanks for the reply. Yes, I am creating them in the "PC Sync" calendar. They have the green bar next to them like the items that have come from Outlook.
no idea then sorry, but to save you some time mine did that as well. I tried reinstalling HTC Sync a couple of times and a factory reset of the phone and it still didn't work (had no issues with the previous version) so I use gsyncit now instead.
OK, thanks for trying. I don't really want to be forced to do a sync with google calendar at the moment though. Anyone got any other ideas why this might be? Perhaps a security setting in Outlook or something?
I remember you have an option to sync calendar:
- from PC to phone
- from phone to PC
- using "last updated" feature - this one suits me best.
Look at sync options in calendar view in HTC SYnc.
Thanks for that, but I don't seem to be able to find the option you're referring to. Are you talking about HTC Sync on the PC (version 3.0.5422)? Where are the "Options"?
Here:
Uploaded with ImageShack.us
Oh right. Yes, I've tried all three settings on that, but I think that's only to do with items that have been updated on both devices prior to sync, so it know which one takes priority. Thanks for the suggestion though.
Has anyone out there managed to get 2 way calendar sync with Outlook 2007 and Desire 2.2 using HTC Sync 3? I've now seen many posts on other forums about this exact same problem, but they don't seem to be getting resolved!
Just another quick advise.
A story first: I have had a lot of redundand meetings in my Desire callendar. So I decided to make a cleanup of callendar entries by simply clearing the calendar cache. Succesed, but..
Seems like no longer meetings what were in my exchange (2003) up to cache deletion were able to re-sync. I discovered that new entries - just added after the cleanup have been imported successfully. Seemed like to only good solution was to format the phone to re-start the calendar service blank. But, I have installed the Google Sync tool and synced Outlook with Google calendar (I know, privacy etc...). It worked. I uninstalled the Sync tool and now I have all my "old" meetings in Google calendar, and new meetings being directly sync through HTC Sync.
Maybe you try to sync through Google?
Or just try to install the previous version of HTC Sync (2.x)
regards
r
Well, I logged this problem with HTC tech support, and after going through the usual checks, they've admitted that there is a problem with HTC Sync:
"This is a problem with HTC Sync 3.0 and is under investigation and a new version will be out soon.
Please keep checking our website for when the update comes out."
A shame really, as it seems to do everything else just fine for me. Hopefully they will fix it soon. Thanks everyone for their suggestions.
I had so many problems with HTC Sync, I did away with it and use a combination of Google Calendar Sync and MyPhoneExplorer for contacts. so far everything it syncing nicely.
I'va just tried the latest version.
The first time it did work.. but the second time I got an error and I had to restart htc sync. Since that error htc sync stopped to sync events from phone to PC.
Seems to be fixed with new version of HTC Sync
Yesterday an update was available to HTC Sync, bringing it up to version 3.0.5481. This seems to have fixed the problem I was having, meaning that calendar entries I create/edit on my phone are now synced back to my PC Outlook Calendar.
This doesn't seem to be mentioned in the release notes, but it now seems to be working for me, so I'd recommend upgrading if anyone else is having this problem!
Lee
Still not there
I am on 3.0.5481 but still exact same problem: existing calendar entries are not synched. Only the new created ones get synched.
In HTC Sync 2 there was a "repair" option to force a complete synch from PC to Phone (or viceversa), but I have not found Repair in the new V3.
If anyone gets any news please update the thread. I guess there are lots of people who would like to be able to synch all their existing meetings.
Can someone with the latest version confirm that the following issues are fixed?
Corruption of email addresses that stops outgoing mail from Outlook being sent
Corruption of phone numbers stopping phone from sending texts
Cannot use HTC Sync on more than one PC - eg work and home
Have you looked at 3.0.5481?
John
spile said:
Can someone with the latest version confirm that the following issues are fixed?
Corruption of email addresses that stops outgoing mail from Outlook being sent
Corruption of phone numbers stopping phone from sending texts
Cannot use HTC Sync on more than one PC - eg work and home
Click to expand...
Click to collapse
Had an email from HTC to say that the app will now work on more than one PC!
Still worrried about the other two and as MPE is working well at the moment am not tempted to try it.
Working again.
remmyhi said:
I discovered that new entries - just added after the cleanup have been imported successfully.
Click to expand...
Click to collapse
I was having the exact problem mentioned: Outlook calendar stopped syncing properly using HTC Sync even though contacts were syncing just fine. After reading this I tied adding new entries to my Outlook calendar and sure enough they were added to my phone. Went through and remade all of my future appointments and now my calendar seems to be in order again.
Does anyone know what the hell caused this?
(Also, my signature needs updating!)
If you give up on HTC Sync you might want to look at MyPhoneExplorer as an alternative. I find it a lot less destructive.

[Q] Exchange ActiveSync - Connection socket timeout

I just got the DHD and am pretty stoked it has Exchange ActiveSync. My problem is that it seems to be very unstable and give "connection socket timeout" and is totally unreliable.
I've added and deleted the account twice and it starts out nicely with the Sync. Now my contacts are at 90% and keeps getting this friggin' error!..
I used HD, HD2 previously and never had these exchange sync issues.
Anyone else having these probs with Exchange ActiveSync on DHD?
Yep. Same for me.
I am trying so sync for a month now with no real success
I have tried several workarounds and third party apps (ImproveEmail, Roadsync) but none of them worked well.
I am now back to stock HTC client.
Now emails sync well but calendar is a disaster!
Calendar used to sync 10% of my appointments and was showing SSL error.
Now since I, one more time, deleted account-purged calendar-recreated my account, calendar is not syncing at all (SSL error).
And Logcat is not very helpful.
I spent days on net trying to find fixes or workarounds; many people are complaining, and there is no 'true' fix.
That pisses me off when I see that Windows mobile phone or IPhone can sync with no problem !!!
I too have the same Problem.
Am using touchdown now and its working fine...running on the trial and need to purchase it
Same as you, I had lot of sync problems with Exchange. It was completely unreliable, until I discovered Laurie's blog !
http://laur.ie/blog/2010/09/exchange-2010-sp1-sync-with-android-froyo/
I installed the Google stock 2.2 email apk (as described in the blog) and after few minutes my calendar was fully synchronized and I receive emails in push. That's great
I am not sure that would solve your issue but it is worth trying it.
(make sure to delete the HTC exchange account).
Hope this helps.
I have tried so many different things. It seems that using Moxier Mail is the only thing that seems to work. I've been going back to all the message board posts that I came across to share my solution. I hope it works for you.
Glad I'm not the only one with this problem. I find that turning the phone off for 10 minutes and then on again fixes the problem for a while, but it always comes back.
anyone found a solution to tthis yet?
I`ve tried the solution from lauries blog and it worked.
The only thing i' ve changed is that i backed up the whole rom, installed the apk and imediatly opened it.
The program isn' t as handy as the new one but atm it works.
I can confirm that the 2.2 google stock mail APK is working for me too. (solution described above)
I have 4 hotmail accounts and no pb to synchronize them (with push settings). Calendar and Contacts are OK too.
I give you the APK below. You can install it without root like any other APK.
You'll be able to uninstall it also, as the app name isn't the same as the htc mail client.

ICS4.03: Email exchange issue?

My email worked fine with Exchange server in Gingerbread but since I've upgraded
to ICS is not working ok, it doesn't download all emails and I keep getting
"Connection Error" messages.
Who else is having issues with Exchange server in ICS4.0.3 ?
Can we report this issue somewhere to Samsung?
Got the same problem, contacts and calendar syncing, also in two days i got 3 emails on the device as well, but the oldest ones. Have bought Enhanced Email and is working perfect.
Mine is fine on bone stock LP7 or LPQ
check the exchange server for errors if you have access. the mobile device policy might be doing something funky
Problem I'm having is that when I configure my works's exchange environment settings, only the email and the contacts synch, the calendar is not synched at all. Same problem with the Enhanced Email app only mail and contacts and no calendar? Is this something with ICS specifically or with the kernel LP7.
running STOCK LPF with XXKL1 Baseband. was experiencing battery drain. apparently its a known issue with ICS 4.0.3. Tried couple different things and deleting account and re-adding seem to do the trick for me at this point
Same here
Sent from my GT-I9100 using XDA
Having the same problem. Mail/contacts sync like a charm, but the calendar just gets stuck. Lot's of wakelocks when I enable it too...
Have been searching my *** off to get this fixed, but thus far, no solution. Tried re-adding the account, even wiping the whole phone, installing AOSP calendar/mail... nothing helps
A search on Google taught me it was a 4.0.3 bug btw, and google is kind of neglecting the whole thing :/
Bottom line is, you need to delete ALL of your reoccurring events. That's the only one i haven't tried yet
Edit: Just tried it, it worked! I just deleted some random events which were really old and sometimes in Outlook 2011 giving some problems with reminders. Now my calendar is syncing again. No wipe needed btw
What I did:
In outlook 2011 for OSX (but can be any mailclient) i created a local folder. I searched for reocurring events, and started moving them one by one to the local folder, which removes them from exchange. Every 3 items, i tried sync again, and after a few tries, my calendar started working.
The problem for me was with some birthdays, which were added from the contacts by my HTC Desire in the past

Hotmail sync problem

Hi there,
I have set up hotmail account on my htc one v, but seems I have some problems from day 1.
1. there are errors about failed sync
2. even trying to receive mail manually via standard mail soft I got info about "No new mails" - but I know that there are new mails.
It's my day 1 on htc one v.
I'm using official rom and soft.
I have provided correct account details and password.
any ideas?
m.hotmail.com server is down for almost 3 weeks already. A friend of mine with S3 has same problem.
The workaround is download Hotmail App from Google Play. It works as it has a validation process with a unique no.
well to be honest it sux totally especially a lot of apps are connected with that server -.-
no one is going to fix that? who should I contact about it?
http://answers.microsoft.com/en-us/windowslive/forum/hotmail
well seems that I need to wait for that
FIX
I also had problems with the hotmail sync, but today i made an system update and after that i visited hotmail.com with the stock browser.
Then i got the new e-mail notifications.
I hope this fixes your problems too.

Categories

Resources