[Q] Answer phone - G2 and Desire Z Q&A, Help & Troubleshooting

every other time my phone rings I cant answer it. The accept button just wont move?? is it just me or have anyone else had this error I have a dezire z

Do you have set CPU set to 245MHz @ screen off?

no i dont, why?

Well that could be one cause, maybe it's a bad app causing your phone to temporarily freeze? Can you slide it the other way and ignore the call?

Did you try flashing a different kernel?
Sent from my CyanogenMod powered G2.

Utorrent76 said:
Did you try flashing a different kernel?
Sent from my CyanogenMod powered G2.
Click to expand...
Click to collapse
why do you suggest this? how do you know hes using kernels? im just trying to see what your connection to the solution is -its quite a specific answer to a problem that hasnt really been examined. what rom is he on, etc before you can start talking about kernels -- so can you clarify?
accept button - do you mean the slider? if you have cmod - just activate settings to disable lock menu/trackball/ whatever --also you could try the no-lock unless you have security issues.
if no cmod -- theres apps to reduce the lockage -- that may help you get your phone calls but still doesnt fix the problem? you could try enomther's and his awesome extra ssettings app has all those options

Thanks for your help, well it is my wifes phone and it is fresh from the store, just a bunch of apps installed.
I will try some things and see if i can figure it out. And yes it is the slide button, can that be switched for a push button, Is it theme based or in the dialer?? hope you understand what i say.

jaypeg123 said:
Thanks for your help, well it is my wifes phone and it is fresh from the store, just a bunch of apps installed.
I will try some things and see if i can figure it out. And yes it is the slide button, can that be switched for a push button, Is it theme based or in the dialer?? hope you understand what i say.
Click to expand...
Click to collapse
If its a stock DESIRE Z and not a G2 then I think it's safe to assume its got sense on it and not AOSP. Did you try hard resetting it? (power down and pulling the battery for at least 30 sec) other than that id check for any OTA updates in the settings menu. OR if you're willing/know how, you can root it and run CM or virtuous. Both ROMs are excellent. If you do that and the problem persists, it could very well be a faulty unit. You have a lot of options!

I found I had problems answering calls when I had a specific make of screen protector on the phone. As soon as I took that off and went back to a previous one I'd used then it was fine again ! It's a long shot, but I thought I'd throw it in there.

Problem solved, An update did the trick, thanks for helping out my friends,

same problem , cannot answer with swipe keys
I have the same problem, which update did you use

same problem , cannot answer with swipe keys
I have the same problem, which update did you use

Related

911! need help something wrong

k i read about an app called spare parts on here so i figured hey i'll try it out. i did saw what extra setting were there and decided i wasn't gonna use it didn't even change any settings.
after opening the app and then pressing home something wierd happened i saw a white screen with HTC in green in the center for about 3-5 seconds my backround with a loading pop-up and nothing else for about another 3-5 seconds. this is happening every time i press the home button or exit out of an app. it's getting infuriating, i'm also getting wicked bad lagg in sense and lot's of hang up's and force closes. also wicked bad battery life. i don't know what to do to fix it.
i have the OTA and rooted last night with unrevoked method, this morning is when i tried the app around 10 or 11 not sure last couple days is a blur.
can anyone help, how can i restore what i had previously, do i have to do a full wipe.
nobody...... anyone plz, it is cripling my evo
thorpe24 said:
k i read about an app called spare parts on here so i figured hey i'll try it out. i did saw what extra setting were there and decided i wasn't gonna use it didn't even change any settings.
after opening the app and then pressing home something wierd happened i saw a white screen with HTC in green in the center for about 3-5 seconds my backround with a loading pop-up and nothing else for about another 3-5 seconds. this is happening every time i press the home button or exit out of an app. it's getting infuriating, i'm also getting wicked bad lagg in sense and lot's of hang up's and force closes. also wicked bad battery life. i don't know what to do to fix it.
i have the OTA and rooted last night with unrevoked method, this morning is when i tried the app around 10 or 11 not sure last couple days is a blur.
can anyone help, how can i restore what i had previously, do i have to do a full wipe.
Click to expand...
Click to collapse
get used to it if you intend to use sense, the screen you speak of is sort of like the htc sense/rosie intro. If you dont like it you can go vanilla and use another launcher, like adw froyo,launcherpro, or even the extra launcher thats included....
Sounds like you enabled aggressive handling of apps. Can you get in there to turn it off?
jmxp69 said:
Sounds like you enabled aggressive handling of apps. Can you get in there to turn it off?
Click to expand...
Click to collapse
Or just do a factory reset.
also, you are experiencing some isolated problems which leads me to beleive the issue is software related rather than hardware.I have experienced NOT ONE of the issues you speak of. Make sure you update prl. I can vouch for that one. My data was 90% broken till i did. Also try and wipe data, that would prolly fix everything as well.....FYI, i cannot gurantee the problem lies with your hardware OR software. Thats just my diagnosis. Good luck
Thats what it was the agressive handling of processes thanks alot guys feel like a fool.....
Sent from my PC36100 using Tapatalk
thorpe24 said:
Thats what it was the agressive handling of processes thanks alot guys feel like a fool.....
Sent from my PC36100 using Tapatalk
Click to expand...
Click to collapse
Heh...I did that once on my hero. I know the feeling.
some versions of spare parts come with a launcher. the problem is that when you press the home button now, it's trying to goof with /system, which is forcing the reboot. even though you may be rooted, you don't have rw privileges in /system while messing with android.
you may be able to get away with accessing /system and erasing your goofy installed spare parts app. you'll have to do that through adb shell, and the custom recovery. do a search for 'remove apps', you should find it easily enough. i think the thread was moved from dev to general, or q and a.
anything that will call a write to /system (i.e. a rooted app that needs access to it to work right) has the potential to cause the phone to reboot. when i installed adfree, it had the same effect. trying to install hosts (which write to /system/etc) caused a reboot. i had to install hosts through recovery with a push after remount.
hope that helps
Hmm I installed autokiller and it appears to work doesn't mess with anything that is
I really dunno a way of testing that its actually working though if you where looking for a way to manage memory
I was using a task killer but read up on stuff and turned it off just keeping it in case I need it for something that wont close and the phone is running great and battery life keeps getting better and better.
Sent from my PC36100 using Tapatalk
autokiller
People you need to be careful with autokillers!
Make sure that you are not closing down sense items.
Put anything that says htc or sense on ignore.
If not you are shutting down parts of sense. Then sense has to reboot. Witch is why you see the white screen with the htc logo in the middle.

Lock screen shortcut problem?

Hi all. I just wondered if anyone could help me out with this problem i'm having.
When on the lock screen you can usually just pull the ring on to the camera in case you need to make a quick snap shot. But after the Jelly Bean update, every time I try use it, it freezes for around 5-6 seconds rendering the shortcut useless I suppose. Only happens with the camera app and nothing else for some reason.
Anyone have any ideas of what could solve this? Such a small problem but it's a really annoying one.
Cheers.
Did you make an hard reset when you upgrated to Jelly?
There is to say that the problem there is also in custom rom...
So, it may be an htc issue rom
Guich said:
Did you make an hard reset when you upgrated to Jelly?
There is to say that the problem there is also in custom rom...
So, it may be an htc issue rom
Click to expand...
Click to collapse
I haven't done a hard reset because of fear of just losing everything... not very good with all this stuff, usually just find a quick or easy fix for things.
When it comes to going a bit deeper to trying to fix something i'm lost.
Goes without saying I haven't rooted my phone or anything, so there wouldn't be any problems it that area.
Any thought's on how else I could fix this, pal? thanks.
I don't know how to fix, so i usually don't use the camera so i don't have this on shortcuts...
I also have the same issue
Guich said:
I don't know how to fix, so i usually don't use the camera so i don't have this on shortcuts...
I also have the same issue
Click to expand...
Click to collapse
Ahh I see, cheers anyway pal.
Just a tad annoying ain't it.
It took me 3-4 seconds maximum make sure that the camera app is on ram
Sent from my HTC One X using xda premium

I747m screen problem...please help!

Ive searched everywhere and can't seem to find anyone with a solution. Ive found a post with the same problem but no solution.
So yesterday my s3 started having problems waking up. Meaning when I lock it usually you bring up the lock screen by pressing the power button or home button. Problem is when I press either one, screen doesnt come on. The buttons do. If I tap the screen I can hear the ripple effect but the screen doesnt light up. I have to keep locking and unlocking till it finally works. Averege of about 6 tries. When I get a call most of the time the screen doesnt come on either. I can still answer since I know where the slider is. When I do turn it on everything works perfect. No flickering or any other issues. When it boots it works perfect...never fails. Just when I lock it.
I tried restoring already, thinking its a software issue...still does it. What piece of hardware could cause this? I'm stumped. Please any advice would be great.
I'm not rooted and running 4.1.1 oem rogers software.
Sent from my SGH-I747M using xda app-developers app
felcom said:
Ive searched everywhere and can't seem to find anyone with a solution. Ive found a post with the same problem but no solution.
So yesterday my s3 started having problems waking up. Meaning when I lock it usually you bring up the lock screen by pressing the power button or home button. Problem is when I press either one, screen doesnt come on. The buttons do. If I tap the screen I can hear the ripple effect but the screen doesnt light up. I have to keep locking and unlocking till it finally works. Averege of about 6 tries. When I get a call most of the time the screen doesnt come on either. I can still answer since I know where the slider is. When I do turn it on everything works perfect. No flickering or any other issues. When it boots it works perfect...never fails. Just when I lock it.
I tried restoring already, thinking its a software issue...still does it. What piece of hardware could cause this? I'm stumped. Please any advice would be great.
I'm not rooted and running 4.1.1 oem rogers software.
Sent from my SGH-I747M using xda app-developers app
Click to expand...
Click to collapse
My guess is that you have something draining all your RAM or being hard on your CPU. When you restored, did you factory reset?
You might have to backup your stuff, factory reset. Test it, if it still does it, bring it up with Rogers for a replacement. If it doesn't, reinstall your stuff until you find the culprit.
You could troubleshoot it also by uninstalling the latest apps you installed.
BWolf56 said:
My guess is that you have something draining all your RAM or being hard on your CPU. When you restored, did you factory reset?
You might have to backup your stuff, factory reset. Test it, if it still does it, bring it up with Rogers for a replacement. If it doesn't, reinstall your stuff until you find the culprit.
You could troubleshoot it also by uninstalling the latest apps you installed.
Click to expand...
Click to collapse
Like I said...Already did a factory reset. Meaning All apps were gone. Started fresh. Even without going through the first setup (setting up google account etc etc) if I lock the phone its hard to wakeup.
Phone is out of warranty so no go there....
I'm just not understanding what is causing it. I know the screen is fine...buttons are fine...everything points at a software problem. I found a post from a while back where someone was having the same problem....no solution was posted though. I even took the phone apart last night thinking a bad connection or something...disconnected the screen and reconnected it...didn't do anything.
If the screen was going bad wouldn't I have issues all the time? Once I wakeup the phone it works perfect...no flickering or anything. When it boots (which I've done like 30 times between today and yesterday) the screen has come on every single time perfectly fine. Everything tells me it's software related...but after doing a factory reset and running original firmware it seems as though it must be a hardware issue...but which component.
I know the phone wakes up when I press the buttons...I can see the menu and back buttons light up...and if I tap the screen the ripple sound is there...just the screen doesn't wake up....till I try a few more times....very frustrating.
Thanks Again for trying...if anyone has any ideas....greatly appreciated. I'll try and find original Rogers firmware and install with odin...see if that works....
felcom said:
Like I said...Already did a factory reset. Meaning All apps were gone. Started fresh. Even without going through the first setup (setting up google account etc etc) if I lock the phone its hard to wakeup.
Phone is out of warranty so no go there....
I'm just not understanding what is causing it. I know the screen is fine...buttons are fine...everything points at a software problem. I found a post from a while back where someone was having the same problem....no solution was posted though. I even took the phone apart last night thinking a bad connection or something...disconnected the screen and reconnected it...didn't do anything.
If the screen was going bad wouldn't I have issues all the time? Once I wakeup the phone it works perfect...no flickering or anything. When it boots (which I've done like 30 times between today and yesterday) the screen has come on every single time perfectly fine. Everything tells me it's software related...but after doing a factory reset and running original firmware it seems as though it must be a hardware issue...but which component.
I know the phone wakes up when I press the buttons...I can see the menu and back buttons light up...and if I tap the screen the ripple sound is there...just the screen doesn't wake up....till I try a few more times....very frustrating.
Thanks Again for trying...if anyone has any ideas....greatly appreciated. I'll try and find original Rogers firmware and install with odin...see if that works....
Click to expand...
Click to collapse
Sounds indeed like software issue. I'm not so sure what would cause it on stock rogers though.
Either way, you can find the stock ROM on sammobile.com or on this thread: http://forum.xda-developers.com/showthread.php?t=1822308
You'll need Odin to flash it. (It doesn't trigger the flash counter)
felcom said:
Phone is out of warranty so no go there....
Click to expand...
Click to collapse
Did you buy your phone with a credit card? Some cc's have warranty built in. Mine doubles what the manufacturer offers.
Thanks for the link. I will try it tonight and post the results. Really hoping it works.
Sent from my SGH-I747M using xda app-developers app
I downloaded the newest firmware. 4.1.2 official rogers. Problem persists. Must be a hardware issue. Thing is what could cause this? Is it the screen...is it the gpu? I imagine if its gpu the phone is only good for parts as I imagine its part of the motherboard. Oh well...might be getting the s4 sooner then planned.
Sent from my SGH-I747M using xda app-developers app
felcom said:
I downloaded the newest firmware. 4.1.2 official rogers. Problem persists. Must be a hardware issue. Thing is what could cause this? Is it the screen...is it the gpu? I imagine if its gpu the phone is only good for parts as I imagine its part of the motherboard. Oh well...might be getting the s4 sooner then planned.
Sent from my SGH-I747M using xda app-developers app
Click to expand...
Click to collapse
If you're down for a little test, you could try with a custom ROM.
Use the link I gave you and flash pre-rooted Rogers' ROM. From there, install TWRP (or cwm) using goomanager (from the Play Store) and flash a custom ROM as per their instructions (Don't forget the Gapps).
Before anything though, make a backup
Never know, might save you some time on that S4.
BWolf56 said:
If you're down for a little test, you could try with a custom ROM.
Use the link I gave you and flash pre-rooted Rogers' ROM. From there, install TWRP (or cwm) using goomanager (from the Play Store) and flash a custom ROM as per their instructions (Don't forget the Gapps).
Before anything though, make a backup
Never know, might save you some time on that S4.
Click to expand...
Click to collapse
Thanks. I might try it. Dont think I have too much to lose at this point. I always try and keep my phones nice so that when I get a new one I can sell the old one for good money to help offset the cost. This really messes with that system as the phone isn't worth much now...just bought an extended battery too...was planning to keep it for at least another 6 months.
Sent from my SGH-I747M using xda app-developers app
So just a quick update. For no apparent reason the phone started working fine again. It now turns on and off just fine. I'm not going to mess around with it anymore. That's really bizzare. I'll give it a couple days and will report back if it continuous to work fine or if the problem comes back. Thanks for the input.
Sent from my SGH-I747M using xda app-developers app

Touchscreen not working.....AGAIN ?!

My touchscreen is not working yet again. I can only control the phone using the gamepad but I can't accept calls from anyone, which is a really big problem. Please help....I really really need this phone because I don't have any backup phone :crying:
Same Problem
X-Giga said:
My touchscreen is not working yet again. I can only control the phone using the gamepad but I can't accept calls from anyone, which is a really big problem. Please help....I really really need this phone because I don't have any backup phone :crying:
Click to expand...
Click to collapse
I have the same problem since a few months. I've changed the flex for a new one and that fix it for a week. Then it happened again. It recurrently happens after the battery gets totally empty, and when you power in again the touch pad doesn't work. I'm actually using aurora play rom, and I'm going to restore the stock rom, I have the feel that there will be the problem, but no sure. I would like to know if you have problems with your battery too. For example, when I connect via usb cable to my pc or the ac'adapter, it turns the phone slow and some times it shut down immediately. what have you done before to get the touch again, because you said it happened again? and are u using stock or a custom rom? It maybe help me to help you. Well finally a have the same problem. If I can solved I'll give you a better answer. Sorry because the writing I'm Latin american and my English it's poor.
Slider flex cable again?
Anyway, only way that i found that can be used for answering/ending calls is xposed module called "xposed additions". Very few options in it, but it can bound any key to be used as answering key.
It is working on stock rom, with xposed framework for GB installed.
You can find apk of it in http://forum.xda-developers.com/showpost.php?p=44034334 and actual module you can download from XF app itself (you only need root, but that is pritty much easy these days)
Only down-side is that front buttons can't wake device, only power button. But since you unlock by sliding out, it won't affect you. I personaly have search key enabled for calls, but even home or menu key can be used.
Also, check keyboard at
https://play.google.com/store/apps/details?id=com.tomjenkinson.emergencykeyboard
You can use it for texting. It will be slow, but better then nothing
Sent from my R800i using XDA Free mobile app

SOLVED:black screen when press power button

sometimes when i pick up my phone and press the power button to turn it on,i find the screen is black and i can t do anything but press power and vol + to reboot.
then the phone works fine again but of course this is quite annoying to happen and it happens maybe one or two times daily
it started happening when i upgraded to 5.1.1.
in 5.0 and 4.4 phone behaved fine.
how to find what causes screen to turn black when i try to turn it on?
does somebody faced this also?
any helpful idea?
broky said:
sometimes when i pick up my phone and press the power button to turn it on,i find the screen is black and i can t do anything but press power and vol + to reboot.
then the phone works fine again but of course this is quite annoying to happen and it happens maybe one or two times daily
it started happening when i upgraded to 5.1.1.
in 5.0 and 4.4 phone behaved fine.
how to find what causes screen to turn black when i try to turn it on?
does somebody faced this also?
any helpful idea?
Click to expand...
Click to collapse
Phone stock? Rooted? Recovery? Etc... I've never experienced it, but with modded phones, cache wipe fixes these types of things often
levone1 said:
Phone stock? Rooted? Recovery? Etc... I've never experienced it, but with modded phones, cache wipe fixes these types of things often
Click to expand...
Click to collapse
sorry,did not mention.
locked bootloader,stock 5.1.1 rom rooted and recovery,xposed installed.
i need a way to track what causes this situation,maybe an adb command?
broky said:
sorry,did not mention.
locked bootloader,stock 5.1.1 rom rooted and recovery,xposed installed.
i need a way to track what causes this situation,maybe an adb command?
Click to expand...
Click to collapse
I don't know much in that realm, but I read this one time - http://forum.xda-developers.com/showthread.php?p=34960691 - looks interesting if you know what you're doing. Anyway, all I really had to offer is attempting a cache wipe, which you probably tried. Besides that, if it happens consistently, you could experiment with disabling Xposed modules one at a time, for a day or so, and see if that reveals it. I have gotten black screen before from installing incompatible modules before, but it would just boot to the black screen. I haven't had it happen only occasionally like that. My guess would definitely be somewhere with Xposed. Maybe something clashing with built-in settings, ( I don't remember what it's called, but there's something that senses when yo pick up the phone, and it wakes up automatically - that kind of thing).
levone1 said:
I don't know much in that realm, but I read this one time - http://forum.xda-developers.com/showthread.php?p=34960691 - looks interesting if you know what you're doing. Anyway, all I really had to offer is attempting a cache wipe, which you probably tried. Besides that, if it happens consistently, you could experiment with disabling Xposed modules one at a time, for a day or so, and see if that reveals it. I have gotten black screen before from installing incompatible modules before, but it would just boot to the black screen. I haven't had it happen only occasionally like that. My guess would definitely be somewhere with Xposed. Maybe something clashing with built-in settings, ( I don't remember what it's called, but there's something that senses when yo pick up the phone, and it wakes up automatically - that kind of thing).
Click to expand...
Click to collapse
thanks mate i m working on it and i ll repopt back if i solve it and how or need more help
SOLVED:after a lot of testing found out that my problem was xposed framework v74-sdk22.
from the moment i installed xposeeed v75-sdk22 everything works as it should,not a single reboot and phone is rebooting faster also and no lag as i used to have before,fingers crossed it won t show up again:good:

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