[Resolved] What am I missing ??? Contacts will not sync TO GMail, only FROM Gmail ?! - Droid Incredible Q&A, Help & Troubleshooting

EDIT:
[Resolved for now]
Original post:
I am so mad at my "Hemroid" (I mean android) right now I am about to smash the g-damn screen,,,,
Apparently I am missing something important ?? - I dunno - ... Why do all contacts created in GMail sync to the phone, BUT,
Only "Some" of the contacts created IN THE PHONE sync back to gmail ????
I freaking hate being mad at stupid ****, this is retarded...
Any ideas ?
EDIT:
[Resolved for now]

When you create the contact from the phone, do you set it as a Google contact, or a phone contact?
Sent from my girlfriend according to my current girlfriend

When creating a contact you may have to select it as a Google contact. Try recreating a contact that won't sync, select it as a Google contact, and see what happens.
Make sure that your phone is set to sync contacts in Accounts and Sync too.
Sent from my girlfriend according to my current girlfriend

You'll get a hemroid if you push too hard!

ejdavis72 said:
You'll get a hemroid if you push too hard!
Click to expand...
Click to collapse
Eeeeewwwww
When you create the contact from the phone, do you set it as a Google contact, or a phone contact?
Click to expand...
Click to collapse
Set as a Google contact, and selected the correct email address.
I even tried looking at an alternate email I had, thinking it might have synced to the wrong one - nope...
Just for example, I had created 2 or 3 contacts from my phone, the same way each time, as google contacts. When I synced the phone, only 1 of them synced to gmail...
I though "WTF? maybe I screwed up", so I rebooted the phone, logged out of gmail, deleted the contacts, and tried again.
NOPE !!!
POS "Hem--RRRROOOOIIIIDDDD"........
Anything I create "From" gmail syncs correctly, but only "some" created from the phone synce back to gmail..
And yes also I did double, tripple check that 'background services, auto sync, sync contacts, sync email, default email account, were all correct... I tried repeatedly clicking 'manually sync now' 'sync this' and so on...
NOPE ! Nothing.
"Hem-ROOOOOIIIIIDDDDDD"

Well just chiming in my Gmail contacts won't sync on NY one account but they will on any other maybe try a new account?
Sent from my Incredible using XDA App

go to your contacts, hit menu, select "view" and uncheck everything but "phone" contacts...those are the ones that aren't syncing, am i correct"
"phone" contacts won't sync
"google" contacts will sync

I would follow the patches advice. I found that I was looking at facebook phone numbers but they were not getting uploaded to my gmail account. I dont understand why there is not a "phone to contact" or "contact to phone" option like sooo many phones in the past. It would be GREAT if there was an android app built for that. I dont understand why they do not have a "Sync ALL" option that will allow you to save all information from facebook/gmail/phone/ect to a single location to use.
I also dont like the "gmail" vs "mail". That may have something to do with it too. I set up my initial gmail account but never got to see my mail because it was always in the "gmail" app and not in the mail.
Anyway, I think that is a separate issue all together.
Good luck
SoBBie

patches152 said:
go to your contacts, hit menu, select "view" and uncheck everything but "phone" contacts...those are the ones that aren't syncing, am i correct"
"phone" contacts won't sync
"google" contacts will sync
Click to expand...
Click to collapse
What a dumbass, What a dumbass I am ....
P.S.
ATTN: Hey all future searching dumbasses of America who stumble across this thread: Make sure that you click the dropdown menu that says "Contact type" and change it to Google, every single time you create a contact... And when you are sick or drunk, add them later, because you might end up looking like a dumbass, like myself

BaLLZaCH said:
What a dumbass, What a dumbass I am ....
P.S.
ATTN: Hey all future searching dumbasses of America who stumble across this thread: Make sure that you click the dropdown menu that says "Contact type" and change it to Google, every single time you create a contact... And when you are sick or drunk, add them later, because you might end up looking like a dumbass, like myself
Click to expand...
Click to collapse
ANOTHER PROTIP: every once in awhile go check how many "phone" contacts you have by following the steps in my last post. i also found that i have a bunch of duplicate contacts, you can either link them, but i find it easier to edit via PC from the gmail contacts area. you can select multiple contacts, merge them, etc. when you email people gmail automatically creates a contact, but it's stored under "other contacts". you can move contacts in and out of the different groups, etc. get familiar with that and it's way easier than doing it from your phone.
inb4 TWSS

Good learning, and sound advice for folk.
Thanks for sharing!

Thanks for your input, I had the issue of my gmail contacts wont sync and throws up the error that it cant sync at this time, and it keeps trying and runs your battery dead trying to. this was all after I rooted my dinc s-off, I even deleted all my contacts and it would sync one time successfully then go right back to the same crap.
But I never tried making all my contacts into gmail contacts mainly because I wasnt having an issue until I rooted my device, but here is a bigger mystery, I run Cyanogen7 and dont have any issues syncing anything, only when I run the stock rom.
So I guess I need to be added to the DA list...LMAO

And one last tip if you have a bunch of "Phone" contacts and want to get them all transferred at once: you can export your phone-only contacts then import them all into google.
People > Menu > Import/Export > Export to SD Card > Phone
This will export all of your contacts marked as "Phone".
People > Menu > Import/Export > Import from SD Card > Google
This will re-import everything into the gmail account you select.

This is some good information. My wife was asking me about this the other day. XDA FTW.

Related

Help understanding phonebook!

First of all, hopefully people will forgive me for not putting this with the other person's issues with the phone book as mine are slilghtly different.
Basically, I'm not understanding what is going on in my phonebook. Previously I was thinking that my Desire was syncing with All Contacts. But that's not what it's doing. Well, at least not only what it's doing. These are some of the issues that I'm having and I can't explain.
When I tap People - Menu - View, is shows "Google (781)" with "show auto GMail contacts" unchecked. However I have 339 entries in my GMail account for My Contacts and 653 All Contacts. I don't understand the difference.
When I have an unknown number contact me, and I add them to a known contact, "Jo Bloggs" say, when typing in "j - o - ..." I can have up to 3 entried pop up of Jo Bloggs. But then when I go to my People's list, I only see one entry. And in my All Contacts list, I only have one entry.
When I go to add an unknown contact to a known contact, in the list that pops up of (I'm assuming) all my contacts, there are contacts there that I do not see in my People list. I have unchecked "show auto GMail contact" so what is happening?
Can anyone PLEASE explain some of this. I'm trying to clear up my phone book and remove these duplicates and dead weight that I can't always see. It's obviously not simply a problem of syncing All Contacts when you don't want to.
Has anyone noticed any strange behaviour in their People's list???
I also find the phone book confusing along with the texting
I don't know if it is just me not use to smart phones
my last phone was the Sony Ericsson C 902
Did you sync with face book too? As that will added any contacts from their that have phone numbers.
I do not use anything like facebook
so no i did not
Nope. Haven't synced any social networking site at all.
I like to try and get one set sorted at a time. I have another account synced up for the calendar (not contacts). However they share exactly the same contacts so that wouldn't account for the mess of some contacts having no links, some having up to 3 that aren't duplicates. Not that I can find where these contacts came from anyway!
Why dont you copy the numbers you have from your old phone to the SIM card, .. and then import those contacts from SIM card to the Desire (if thats possible). try this before syncing with Gmail and see how it works
sorry to hijack thread but when you have an incoming call and you have a photo attached is it quite blurry or clear?
My sim card, and I think the sim cards of many other people, does not support multiple entries under one name. Nor does it support the amount of contacts I have in my GMail. Actually, I don't even think it supports the amount of information that can be held in phone storage/online accounts (stuff like addresses, birthdays etc)
Cleargrey said:
My sim card, and I think the sim cards of many other people, does not support multiple entries under one name. Nor does it support the amount of contacts I have in my GMail. Actually, I don't even think it supports the amount of information that can be held in phone storage/online accounts (stuff like addresses, birthdays etc)
Click to expand...
Click to collapse
yeah i know, it has very limited functionality, .. but if you got a correct name and phone number in your phone book, than you can sync the rest from Gmail if am not mistaken, this might help in having multiple accounts and such
now this is odd. I'm finding that every test contact I put in the phone, is not getting updated online. More than that, when it syncs, it deletes the contact.
I just tried:
1a Testgeneralgoogle
1a Test
and a third one I can't remember.
They just seemed to replace the former, then get deleted altogether.
But when I added "1a Testonline" to my online account, it appears on my phone.
Am I really the only person who is having this behaviour on their phone??? Is it simply a setting I'm missing?
Can someone try to add a test contact on their phone and see if their GMail contacts are updated properly, please.
(P.S. I should mention that I updated the number of a contact from my Desire, which showed up online. Then I updated their birthday at a separate time which didn't show up online and was reset to the incorrect date I had online.)
I'm getting my phone next week and I have a couple of questions about the phonebook too:
1/ I listed all my current contacts in GMail. So when I enter my GMail address on the phone, will it add them right away?
2/ If I enter my Facebook details and want to browse Facebook pics through the photos app, is it also gonna import my FB contacts? (I don't want it to)
Thanks!
@Ghisy. 1. Yes. 2. Haven't tried it.
I'm getting somewhere with finding out about the syncing issues I'm having. At least a little step. I've just found out that if I create a contact on the phone, and put in a birthdate, it won't appear in my online contacts when the phone syncs and it will get deleted when the phone does update. If there is no birthday, it syncs fine.
Kinda.
I'm finding that businesses are 50:50 when it comes to syncing. Some businesses are even not in my onine account anywhere and yet they're on my phone. And I have no idea where they came from but they are businesses that I have stored their details in the past.
This is almost seeming like a GMail issue as the phone can't make up contacts that I coincidently have used before.
Again, people are welcome to try at least to change a birthday or sync a new contact with a birthday and share what happens. I'd like to go to HTC saying the sync is not working fully, and it's happening to more than just me. If it's true of course.
I also seem to have some trouble wrapping my head around the phonebook (it shouldn't be that difficult should it?) After having read around on the forums I went to my google account and spent a while typing in my contacts which have synced fine as far as I can see.
I've set it under People to show only gmail contacts (and not sim)...but when I hit the "Phone" on the homepage it still shows my sim contacts...any way in changing this to show only gmail contacts? I'm a bit OCD-ish when it comes to this stuff. I like everything nice and neat
From what I've seen on my own, when you go into People - Menu - View, you can select which set of contacts to view. On mine at least, this config works for when tapping Phone and I don't see the other contacts.
Another aparent issue, I've just realised that I don't think there is a way to copy a phone contact to the synced (in my case Google) account. And on top of that, contacts that are sent via vcard, are sent to the phone. You don't seem to get an option.
But as always, I'm still trying to learn so I'm up for someone telling me I'm wrong.
anyone got an idea how to get rid of all the facebook contact/numbers that come up using phone function ? cuz i dont have in my contacts most of the people i have on facebook so its slightly annoying having to scroll through all of them
Cleargrey said:
From what I've seen on my own, when you go into People - Menu - View, you can select which set of contacts to view. On mine at least, this config works for when tapping Phone and I don't see the other contacts.
Another aparent issue, I've just realised that I don't think there is a way to copy a phone contact to the synced (in my case Google) account. And on top of that, contacts that are sent via vcard, are sent to the phone. You don't seem to get an option.
But as always, I'm still trying to learn so I'm up for someone telling me I'm wrong.
Click to expand...
Click to collapse
Yeah I've changed my "People" view to show only google contacts. Just weird that when I go to "Phone" all my sim contacts still show as well as the google ones. I want to keep my contacts on my sim...just want to hide them from view. Hmm more investigating required...
When you ad a new contact, you have to select "contact type" -> "Google" instead of "Phone", if you want the contact to be synchronized with you google contacts.
Argh! This is really annoying me now though -
I've updated my google account with all my contacts from my sim.
The on the phone have gone to People --> Menu --> View --> Google contacts
And that lets me just see my Google contacts in people view (great)
BUT when I hit "Phone" it shows both sim AND google contacts - is there an extra setting that I'm unaware of in the "Phone" section of the phone?
All my previous phones had an option to show only sim or only phone contacts but just can't find it on the Desire...I want to try and avoid deleting the contacts off my sim as I'd like to have a back up.
The only way I can see myself out of this is by exporting onto the memory card and then manually deleting all my sim contacts...which seems a bit of a long way round it. Does anyone else have any other suggestions? Or indeed does anyone else have this same problem?
If it helps, I bought this from CPW PAYG and using my o2 simplicity sim in it.
Thanks!
Do yourself a favour,
Log into google on your pc, and go to contacts, and put ALL your contacts in there.
Then delete them off the phones sim.
It may sound long winded, but once you get the hang off everything being in the cloud, the phone works very well.
All my contacts now have pictures, birthdays, email address's etc on google.com.
And they all automatically appear in my phone, my calender syncs, all my contacts birthdays appear on my phones calender etc,
Fon22
Fon22 said:
Do yourself a favour,
Log into google on your pc, and go to contacts, and put ALL your contacts in there.
Then delete them off the phones sim.
It may sound long winded, but once you get the hang off everything being in the cloud, the phone works very well.
All my contacts now have pictures, birthdays, email address's etc on google.com.
And they all automatically appear in my phone, my calender syncs, all my contacts birthdays appear on my phones calender etc,
Fon22
Click to expand...
Click to collapse
Yep I should just do that - just wanted to see if there were any other options before . I'm guessing that it works both ways - when i add contacts on my phone it'll sync with my google account and add them on there as well right?

Some answers from HTC

I emailed HTC on a few issues so I could get answers straight from them. I'll put them down point by answered point.
Q1. When syncing with your Google account, is it possible to sync with "My Contacts" without syncing with "All Contacts"?
A1. It is not possible to sync just 'My Contacts', it would always be 'Google Contacts, or 'All Contacts'.
(This I already found out from them as it syncs All Contacts first before syncing subgroups. And My Contacts is essentially a subgroup of All Contacts.)
Q2. Is there any way of saving contact vCard (that have been sent to you) to your synced (in my case Google) account? When you are sent a vCal, you have options of where to save it, but no options seem to appear for vCard contact files.
A2. vCards can only be saved as 'My Contacts', they cannit be moved over to 'Google Contacts'. I'm afraid it is not something there is an option for.
Q3. Is there any way of copying/moving a contact saved only on the phone to the set of contacts synced with your Google account? i.e similar to copying/moving from sim to phone, but copying/moving from only on the phone to phone and Google account.
A3. Like in point 2., I'm afraid you cannot change the type of contact once it has been saved, i.e, a Google Contact is always a Google contact, and can't be moved over to My contacts.
Q4. I have noticed that I if I change a birthday for a contact on the phone, the change is always reset to the information held online. Also, I've noticed that if I create a contact on the phone that contains birthday information, that contact will be deleted when the phone syncs. However changing a birthday online will sync to the phone just fine. Am I doing something wrong?
A4. The calender information held online has precedence over the information held on the phone. So if you create a contact with calender information contained within it, when it syncs, the calender information is reomved...as well as the contact information attached. But no, you're not doing anything wrong.
Q5. Regarding the calendar, I have noticed that the Desire will not receive vCal sent via SMS. I am using the same sim card as was in my previous device where I could receive vCal through SMS as well as MMS. Is this a feature of the phone, a setting that I have missed or is the ability to receive vCal via SMS not present?
A5. With regards to vCal, its the latter I'm afraid-vCal cannot be received via SMS, only MMS, Bluetooth or email.
------------------------------------
The only one's that bother me are points 2, 3 and 4. I think we definitely need a way to save contacts sent to us to our synced accounts.
But I don't really get the syncing issue. Maybe he didn't answer my question properly because if you create a contact on the phone without a birthday, it will sync just fine.
The birthday issue is relatively minor. The saving to synced contacts, not so minor.
not convinced by any of those answers whatsoever!
However, not got one at the moment to debunk them.
Mine should arrive tomorrow or the day after, and then i shall be back to prove these answers as wrong, or as a fault in the phone!
Are these really HTC Contact app limitation ... or Google Android limitation related to Google GMail Contacts?
What if we change the contact app to something else from the Market?
Cleargrey said:
I emailed HTC on a few issues so I could get answers straight from them. I'll put them down point by answered point.
Q1. When syncing with your Google account, is it possible to sync with "My Contacts" without syncing with "All Contacts"?
A1. It is not possible to sync just 'My Contacts', it would always be 'Google Contacts, or 'All Contacts'.
(This I already found out from them as it syncs All Contacts first before syncing subgroups. And My Contacts is essentially a subgroup of All Contacts.)
Q2. Is there any way of saving contact vCard (that have been sent to you) to your synced (in my case Google) account? When you are sent a vCal, you have options of where to save it, but no options seem to appear for vCard contact files.
A2. vCards can only be saved as 'My Contacts', they cannit be moved over to 'Google Contacts'. I'm afraid it is not something there is an option for.
Q3. Is there any way of copying/moving a contact saved only on the phone to the set of contacts synced with your Google account? i.e similar to copying/moving from sim to phone, but copying/moving from only on the phone to phone and Google account.
A3. Like in point 2., I'm afraid you cannot change the type of contact once it has been saved, i.e, a Google Contact is always a Google contact, and can't be moved over to My contacts.
Q4. I have noticed that I if I change a birthday for a contact on the phone, the change is always reset to the information held online. Also, I've noticed that if I create a contact on the phone that contains birthday information, that contact will be deleted when the phone syncs. However changing a birthday online will sync to the phone just fine. Am I doing something wrong?
A4. The calender information held online has precedence over the information held on the phone. So if you create a contact with calender information contained within it, when it syncs, the calender information is reomved...as well as the contact information attached. But no, you're not doing anything wrong.
Q5. Regarding the calendar, I have noticed that the Desire will not receive vCal sent via SMS. I am using the same sim card as was in my previous device where I could receive vCal through SMS as well as MMS. Is this a feature of the phone, a setting that I have missed or is the ability to receive vCal via SMS not present?
A5. With regards to vCal, its the latter I'm afraid-vCal cannot be received via SMS, only MMS, Bluetooth or email.
------------------------------------
The only one's that bother me are points 2, 3 and 4. I think we definitely need a way to save contacts sent to us to our synced accounts.
But I don't really get the syncing issue. Maybe he didn't answer my question properly because if you create a contact on the phone without a birthday, it will sync just fine.
The birthday issue is relatively minor. The saving to synced contacts, not so minor.
Click to expand...
Click to collapse
i have a question regarding point 4
does this mean the whole contact gets deleted or just the calendar entry ?
rhedgehog said:
not convinced by any of those answers whatsoever!
However, not got one at the moment to debunk them.
Mine should arrive tomorrow or the day after, and then i shall be back to prove these answers as wrong, or as a fault in the phone!
Click to expand...
Click to collapse
I'll be waiting! I could do chow down on some more info!
Thanks for the info!
The thing I don't get is this:
A1. It is not possible to sync just 'My Contacts', it would always be 'Google Contacts, or 'All Contacts'.
How can that not be a MAJOR problem?! I got hundreds of mail addresses in there of people I ever wrote to. If they would show up on my phone, that would make the whole sync feature useless.
Or am I missing something?
no entropy, you're not missing anything, it's a major issue to me!
I really hate to have ALL the contacts I wrote to or received a mail from, even for just one time only.
A little work-around is to check the contact option which says something like "only show contacts with telephone number", but it works in Phone contacts only: if you, from the menu, click on search contacts and look for something it will show up with EVERY contact you got in touch on gmail.
It really pisses me off
I am only importing My Contacts on my phone. I don't know how I did it, but I have My Contacts with a few groups,(about 60 contacts) and then I have All Contacts, with over 200 people. None of these show up on my phone...
zonkkk said:
I am only importing My Contacts on my phone. I don't know how I did it, but I have My Contacts with a few groups,(about 60 contacts) and then I have All Contacts, with over 200 people. None of these show up on my phone...
Click to expand...
Click to collapse
That would be interesting to know!
Are you sure they are not showing just because, maybe, you checked "only show contacts with telephone number"?
Will you test ti by going on the main menu, and click "search contacts" and see you EVERY contact (mail only ones too I mean) shows up?
Thnx
zonkkk said:
I am only importing My Contacts on my phone. I don't know how I did it, but I have My Contacts with a few groups,(about 60 contacts) and then I have All Contacts, with over 200 people. None of these show up on my phone...
Click to expand...
Click to collapse
JapanLover said:
That would be interesting to know!
Are you sure they are not showing just because, maybe, you checked "only show contacts with telephone number"?
Will you test ti by going on the main menu, and click "search contacts" and see you EVERY contact (mail only ones too I mean) shows up?
Thnx
Click to expand...
Click to collapse
I've been a bit troubled by contacts over the past couple of days and been spending a lot of time getting them sorted. All working pretty peachy now but it was a trial.
If may help to read my posts here and here.
goin' home, but will DEFINITELY check your posts!!!
Oh: since you look experienced on GContacts... any clues on progs to sync Outlook other than the good Go Contacts Sync? it works well, but it doesn't updates pics
Haha! Mine arrived this morning while i was at work so took the opportunity to pick it up from home on my lunch break!!
right here we go.
1) bollocks....kinda. It will sync those auto contacts, but you can hide them.
In people, press menu, view.
untick the box next to 'show google auto contacts'
2) bollocks. When you select to import from the SD card, it asks you which account you want to create the contacts under. just select google.
3) bollocks. See answer 2. Export contacts from phone to SD card. Delete copies on phone, import from sd card to google account.
4) i'm still looking at this but i suspect it is linked to facebook. I think it only downloads from facebook and so that overwrites what you put in. if you log out of facebook for HHTC Sense, i suspect the value you put in would appear.
5) this appears to be correct.
However, i happen to know from sources that they didn't have any desire handsets until recently, so don't be too hard on them.
thought, probably just removing the link from a contact to facebook might prove the birthday thing....trying now
Yup, that seems to be it.
When a contact is linked to facebook, you'll see a facebook logo next to their birthday in the contact view (assuming they have put their birthday in)when you actually edit that contact, no birthday is actually saved in the contact.
So it seems that data synced from facebook takes precedence over the local data.
I'll give them bollocks on number 4 because nothing is being deleted at all, and the calendar data seems to be getting synched to google, it's just that the phone will display the facebook data and not the local data.
so that appears to be 4 bollocks out of 5.
And a MAJOR annoyance for me is people tthat have their phone numbers on facebook as just 44xxxxxxx rather than +44xxxxxx or 07xxxxxx meaning you cant send them a text as it fails without the initial + and you can't edit the number as its pulled from facebook.
I have had to unlink several contacts for this reason to get my correct 'local' data to be used insted.
rhedgehog said:
Yup, that seems to be it.
When a contact is linked to facebook, you'll see a facebook logo next to their birthday in the contact view (assuming they have put their birthday in)when you actually edit that contact, no birthday is actually saved in the contact.
So it seems that data synced from facebook takes precedence over the local data.
I'll give them bollocks on number 4 because nothing is being deleted at all, and the calendar data seems to be getting synched to google, it's just that the phone will display the facebook data and not the local data.
so that appears to be 4 bollocks out of 5.
Click to expand...
Click to collapse
lol Thanks for that. Firstly, glad you finally have you Desire! The SD card route will have to do for the contacts.
As for the facebook thing, well, I haven't signed in to any facebook account yet as experience has told me to get one set of contacts in working order, and back it up before trying to sync it with another account/system. And still, when I update a birthday on my phone, it won't sync to my Google account. It's not a major thing but it is a minor irritation.
I just did another test of inputting a new test contact into my phone with a birthday (01/02/70) and the contact was deleted on syncing with my Google account. Go figure.
Oh, and it wasn't all bolx! They were half right that you can't directly save a vCard to your Google account. At least give them a one testicle redemption!
ok just to get this straight. it deletes contacts if they have calendar info in them ?
so how do you add new contacts ? first without calendar info, then sync and then go to your google account and change calendar ?
thats just strange and bad
does this only occur for contacts with calendar info in them , or are there other places where this occurs ?
TulpiX said:
ok just to get this straight. it deletes contacts if they have calendar info in them ?
so how do you add new contacts ? first without calendar info, then sync and then go to your google account and change calendar ?
Click to expand...
Click to collapse
For me, yes. Try it, let me know what happens when you sync up a new contact with a birthday from your phone to your Google account. Or change the birthday of a contact already synced on your phone and let us know if it changes it in your Google account.
just tried it on mine, on a google contact that was not linked to a facebook account.
The phone shows the birthday no problem, but it does not seem to have synched that up to the google account, even after forcing the sync two or three times....
very odd.
I'm experiencing the same exact problem, new contacts simple get deleted.

How to get facebook pictures/statuses to update with my contacts?

I love my Evo but one problem I seem to have is getting my pictures from my people to match their current Facebook picture. When I originally linked all the contacts in my people it was correct to their pictures at the time but that was 2 months ago. Now, everyones picture is still the same as it was back then even though I go to accounts->sync every day and have it on auto sync for every 4 hours. Does anyone know how to fix this bug on my phone? I would greatly appreciate it. Thank you.
I've done it by selecting settings, applications, manage applications, all tab, then select contacts storage and clear data... now your contacts must be backed up on google otherwise you'll lose all your contacts.. and just sync, sync sync
sorry for the noob response but how do i back them up with google?
vtotheinay said:
sorry for the noob response but how do i back them up with google?
Click to expand...
Click to collapse
If your contacts are created in your google account, meaning if you can log into gmail on your computer and your contacts are there, then they are already backed up.
If you create contacts on the internal phone storage, you are sol.
Go to people and hit menu and choose import/export. Back up the contacts that are on the internal phone storage to your sd card. Open up gmail in your pc browser and import those contacts to your gmail contacts, using the file that you backed up to the card.
Or what you can do is go to settings, accounts & sync and select facebook for htc sense, remove account, the add the account back
xjreyes said:
Or what you can do is go to settings, accounts & sync and select facebook for htc sense, remove account, the add the account back
Click to expand...
Click to collapse
okay i did that and now only like 1/4th of my people have the little FB icon on the bottom left and only the people with the icon have statuses under their name. Also, when I try to link the people without the facebook icon, that person's name will not be on the list but if i choose someone else to link that first person's name is there. sorry if im confusing you guys haha I know its something small I just like to have everything right on my phone.
Wow people here are doing this the hard way. There is a facebook picture app that syncs your FB contacts picture. The other way is to just log out of facebook AND AND AND AND AND facebook for htc sense. then just log back into them both. easy as pie.

[Q] I have a situation regarding multiple contacts under same name/phone number

I'm not sure how this could've happened, but here's the deal:
Under the majority of my contacts, there are SEVERAL profiles merged together. These profiles all have the EXACT same information. This makes texting almost like a scavenger hunt.
For example: I want to text "andrew", so I type in "andrew" in the To: field, and a popup comes up with:
Andrew 555-555-5555
Andrew 555-555-5555
Andrew 555-555-5555
Andrew 555-555-5555
Andrew 555-555-5555
etc etc
Andrew A 777-777-7777
Andrew A 777-777-7777
Andrew A 777-777-7777
etc.
Andrew B 888-888-8888
Andrew B 888-888-8888
Andrew B 888-888-8888
etc.
I've tried deleting all contacts but as soon as it syncs with google, the problem re-arises. I've looked through my google contacts (through gmail) but there's no repeats! So really, i have no idea what the issue is, but would love to resolve it asap.
Thanks in advance.
EDIT: I should note that I "deleted" all contacts by going to settings -> applications -> manage -> all -> and clearing data from contacts and contacts storage
Do you also synch with your PC? Have you had to replace your phone recently? I had this happen when I did my first sync to the PC after getting a new phone. I had to remove all the duplicates on the PC to stop it from duplicating on the phone.
My other thought is it may be your friends from Facebook. Do you have Facebook set up on your phone? If they have phone numbers in their Facebook profile the phone will add them.
Finally, if neither of these apply I would do into each duplicate contact and find out where the phone says it is coming from. For example, if the contact info was synced from your Gmail account it will say Gmail under the name. If it was manually entered into the phone and/or synched from your PC it will say Phone under the name. If it was pushed to the phone from an Exchange mail account it will say Exchange under it. Maybe tracking down where the duplicates are coming from will help you get it resolved.
I had the same issue so I went to menu>accounts & sync and made sure I only had one profile syncing contacts. After that I went through and deleted all contacts. Then go to gmail(if you created a gmail account for your phone) and pull up the contacts section. Go through and delete/merge your contacts. Then go back to menu>accounts and sync, and sync your gmail contacts after the modification.
mdixon4az said:
Do you also synch with your PC? Have you had to replace your phone recently? I had this happen when I did my first sync to the PC after getting a new phone. I had to remove all the duplicates on the PC to stop it from duplicating on the phone.
My other thought is it may be your friends from Facebook. Do you have Facebook set up on your phone? If they have phone numbers in their Facebook profile the phone will add them.
Finally, if neither of these apply I would do into each duplicate contact and find out where the phone says it is coming from. For example, if the contact info was synced from your Gmail account it will say Gmail under the name. If it was manually entered into the phone and/or synched from your PC it will say Phone under the name. If it was pushed to the phone from an Exchange mail account it will say Exchange under it. Maybe tracking down where the duplicates are coming from will help you get it resolved.
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I have never synced with my PC, but this IS on a new ROM. I didn't ahve this issue on the old ROM. Also, these are all gmail contacts. I checked my gmail contact list, and there's no duplicates.
ryandoubleu said:
I had the same issue so I went to menu>accounts & sync and made sure I only had one profile syncing contacts. After that I went through and deleted all contacts. Then go to gmail(if you created a gmail account for your phone) and pull up the contacts section. Go through and delete/merge your contacts. Then go back to menu>accounts and sync, and sync your gmail contacts after the modification.
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Click to collapse
I have two profiles that sync on my phone: facebook and google. Manually deleting the contacts would take forever, and I'm not sure if that would fix the problem, considering that deleting contact data previously didn't.
Also, as stated previously, I checked my contacts list through gmail and there were no duplicates.
I think this problem stems from myself accidentally hitting "import all" when choosing which vcf file to import. I've made several over the course of the last half year, so that may be the reason.
Another interesting thing I've noticed: If I manually delete a bunch of duplicated on my phone, the numbers STILL show up when I'm entering a name into the "To:" section. So I'm down to just one "Andrew 555-555-5555" in my contacts app, but when I type in Andrew to send him a text I still get:
Andrew 555-555-5555
Andrew 555-555-5555
Andrew 555-555-5555
Andrew 555-555-5555
etc.
It may seem that way...
You may want to drop the facebook contacts, it doesnt add anything except a picture maybe a phone number if the person entered it and email address.
I know deleting your contacts sounds like a pain on the phone but just do all of them. when you log onto Gmail it has some simple tools that make a large task take about 5 minutes. I had 500 contacts on my gmail contacts and it took me less than 5 minutes to compress it to 150.

Multiples in contacts

We have 3 Evo's in my house and all 3 of us have the same problem - Multiples in the contact list.
Any idea how to cure or prevent this?
On my phone - the contacts are only supplied by google when I sign into my account. I do not import any contacts or have them coming from any other sources.
Thanks, Jack
midmadn said:
We have 3 Evo's in my house and all 3 of us have the same problem - Multiples in the contact list.
Any idea how to cure or prevent this?
On my phone - the contacts are only supplied by google when I sign into my account. I do not import any contacts or have them coming from any other sources.
Thanks, Jack
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Click to collapse
While your contact list is open, hit "Menu", then "View", and make sure everything is unchecked except for "Google Contacts", then hit "Done". If that doesn't work, go to "Menu" from the home screen", hit "Applications", then "Manage Applications", then "All", scroll down to "Contacts Storage" and hit "Clear Data". Then sync your Gmail account again. This is what I have to do with my calendar sometimes when events show up twice. Let me know if it works for you.......
I know you said you were not getting contacts from any other source, but if you have signed into htc facebook that will try to find matches. If you go into the contact do you have an option to link that contact?
mnmoose said:
I know you said you were not getting contacts from any other source, but if you have signed into htc facebook that will try to find matches. If you go into the contact do you have an option to link that contact?
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Yes and I'm faa,iliar with the facebook connections. This goes much deeper than that. I'm talking 15 or so of the same person in the contacts list.
Part of it might have been from My Lookout, but I haven't even been using that for quite a while.
wmstwo002 said:
While your contact list is open, hit "Menu", then "View", and make sure everything is unchecked except for "Google Contacts", then hit "Done". If that doesn't work, go to "Menu" from the home screen", hit "Applications", then "Manage Applications", then "All", scroll down to "Contacts Storage" and hit "Clear Data". Then sync your Gmail account again. This is what I have to do with my calendar sometimes when events show up twice. Let me know if it works for you.......
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Click to collapse
Thank You very much for your help. I have done what you suggested - but I know that won't fix my problem as I have wiped my phone dozens of times in the last month playing with new ROMs and I only let google sync my contacts upon a fresh install of a rom. So I know this won't fix my problem. Thank You very much for taking the time to respond though. I really do appreciate it.
Jack
I know this sounds dumb, but did you check your Google contacts? Like you I played with roms a lot and I take off auto sync immediately. But sometimes before you can change those settings, the contacts will sync BACK to Google; duplicated contacts and all.
If you find that's the case, you can merge duplicate contacts when managing your contacts on your desktop using Gmail.
At one point, it fudged all of my groups, duplicated and even removed contacts. Luckily I have a backup file on my sdcard and pc that I was able to use.
adamantypants said:
I know this sounds dumb, but did you check your Google contacts? Like you I played with roms a lot and I take off auto sync immediately. But sometimes before you can change those settings, the contacts will sync BACK to Google; duplicated contacts and all.
If you find that's the case, you can merge duplicate contacts when managing your contacts on your desktop using Gmail.
At one point, it fudged all of my groups, duplicated and even removed contacts. Luckily I have a backup file on my sdcard and pc that I was able to use.
Click to expand...
Click to collapse
Again - I really appreciate the help.
I have done the merge duplicates in gmail on the computer. I just installed a fresh rom and let it download my contacts from google only, yet I have multiples of almost all of my contacts. It has gotten better than it used to be somehow. In a quick glance I only noticed no more than 5 of a single contact. I also noticed that the multiples appear to be from accounts that have more than one phone number in them. Like if I have a home phone, a cell phone, a fax phone and an alternate - I will end up with 4 different contacts for that person.
When on ur phone and in contacts scroll over look at links to contact. There is a place that looks like a link to a chain that us either whole or broken. If connected it will link all the contacts with same name and vice versa for the unlinked. Hope that helps. That's for sense roms. If aosp rom they should consolidate on there own with use from what I've seen

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