[Q] Defy Gmail contacts problem - Defy General

Hi All,
The Defy has what my google account contacts sync"ed" seem okay., now I hve many contacts in the Defy which is fine.
However, when I manually add contact within my Defy, it shows me "saved okay" but the contact I made is not seen from anywhere afterwards in the Defy., nor in my google account in gmail dot com/contact
I tried & tried & tried again, no hope. The Defy kept say "SAVED" but it couldn't be found from anywhere in the Defy the contact I manually added. Just like I never add one.
See if any solution from you guys. Thanks much. edmond

For me there are a few “annoying” things with adding contacts on the DEFY. I recently had to return mine due to the earpiece failure, so the following may be slightly off because I am working from memory
1) By default a new contact will be added to ALL accounts. For me this meant that each name would be added to 4 accounts (AOL, Exchange, Blur and Tmo). I believe the setting to change this is in contacts. You need to un-check the accounts that you do not want a new contact added to. UNFORTUNATELY, you cannot un-check the Blur account I would add a contact, then “un-link” the contact so I could delete the Blur contact and keep only gmail contact...
2) New phone contacts for any account other than Blur are “hidden”. Again setting under contacts will prompt you to select which contacts you want to un-hide.
3) New gmail contacts are not saved under “my contacts”. You may see that they show up under “other contacts” when viewing your gmail account on a PC...

Related

Help understanding phonebook!

First of all, hopefully people will forgive me for not putting this with the other person's issues with the phone book as mine are slilghtly different.
Basically, I'm not understanding what is going on in my phonebook. Previously I was thinking that my Desire was syncing with All Contacts. But that's not what it's doing. Well, at least not only what it's doing. These are some of the issues that I'm having and I can't explain.
When I tap People - Menu - View, is shows "Google (781)" with "show auto GMail contacts" unchecked. However I have 339 entries in my GMail account for My Contacts and 653 All Contacts. I don't understand the difference.
When I have an unknown number contact me, and I add them to a known contact, "Jo Bloggs" say, when typing in "j - o - ..." I can have up to 3 entried pop up of Jo Bloggs. But then when I go to my People's list, I only see one entry. And in my All Contacts list, I only have one entry.
When I go to add an unknown contact to a known contact, in the list that pops up of (I'm assuming) all my contacts, there are contacts there that I do not see in my People list. I have unchecked "show auto GMail contact" so what is happening?
Can anyone PLEASE explain some of this. I'm trying to clear up my phone book and remove these duplicates and dead weight that I can't always see. It's obviously not simply a problem of syncing All Contacts when you don't want to.
Has anyone noticed any strange behaviour in their People's list???
I also find the phone book confusing along with the texting
I don't know if it is just me not use to smart phones
my last phone was the Sony Ericsson C 902
Did you sync with face book too? As that will added any contacts from their that have phone numbers.
I do not use anything like facebook
so no i did not
Nope. Haven't synced any social networking site at all.
I like to try and get one set sorted at a time. I have another account synced up for the calendar (not contacts). However they share exactly the same contacts so that wouldn't account for the mess of some contacts having no links, some having up to 3 that aren't duplicates. Not that I can find where these contacts came from anyway!
Why dont you copy the numbers you have from your old phone to the SIM card, .. and then import those contacts from SIM card to the Desire (if thats possible). try this before syncing with Gmail and see how it works
sorry to hijack thread but when you have an incoming call and you have a photo attached is it quite blurry or clear?
My sim card, and I think the sim cards of many other people, does not support multiple entries under one name. Nor does it support the amount of contacts I have in my GMail. Actually, I don't even think it supports the amount of information that can be held in phone storage/online accounts (stuff like addresses, birthdays etc)
Cleargrey said:
My sim card, and I think the sim cards of many other people, does not support multiple entries under one name. Nor does it support the amount of contacts I have in my GMail. Actually, I don't even think it supports the amount of information that can be held in phone storage/online accounts (stuff like addresses, birthdays etc)
Click to expand...
Click to collapse
yeah i know, it has very limited functionality, .. but if you got a correct name and phone number in your phone book, than you can sync the rest from Gmail if am not mistaken, this might help in having multiple accounts and such
now this is odd. I'm finding that every test contact I put in the phone, is not getting updated online. More than that, when it syncs, it deletes the contact.
I just tried:
1a Testgeneralgoogle
1a Test
and a third one I can't remember.
They just seemed to replace the former, then get deleted altogether.
But when I added "1a Testonline" to my online account, it appears on my phone.
Am I really the only person who is having this behaviour on their phone??? Is it simply a setting I'm missing?
Can someone try to add a test contact on their phone and see if their GMail contacts are updated properly, please.
(P.S. I should mention that I updated the number of a contact from my Desire, which showed up online. Then I updated their birthday at a separate time which didn't show up online and was reset to the incorrect date I had online.)
I'm getting my phone next week and I have a couple of questions about the phonebook too:
1/ I listed all my current contacts in GMail. So when I enter my GMail address on the phone, will it add them right away?
2/ If I enter my Facebook details and want to browse Facebook pics through the photos app, is it also gonna import my FB contacts? (I don't want it to)
Thanks!
@Ghisy. 1. Yes. 2. Haven't tried it.
I'm getting somewhere with finding out about the syncing issues I'm having. At least a little step. I've just found out that if I create a contact on the phone, and put in a birthdate, it won't appear in my online contacts when the phone syncs and it will get deleted when the phone does update. If there is no birthday, it syncs fine.
Kinda.
I'm finding that businesses are 50:50 when it comes to syncing. Some businesses are even not in my onine account anywhere and yet they're on my phone. And I have no idea where they came from but they are businesses that I have stored their details in the past.
This is almost seeming like a GMail issue as the phone can't make up contacts that I coincidently have used before.
Again, people are welcome to try at least to change a birthday or sync a new contact with a birthday and share what happens. I'd like to go to HTC saying the sync is not working fully, and it's happening to more than just me. If it's true of course.
I also seem to have some trouble wrapping my head around the phonebook (it shouldn't be that difficult should it?) After having read around on the forums I went to my google account and spent a while typing in my contacts which have synced fine as far as I can see.
I've set it under People to show only gmail contacts (and not sim)...but when I hit the "Phone" on the homepage it still shows my sim contacts...any way in changing this to show only gmail contacts? I'm a bit OCD-ish when it comes to this stuff. I like everything nice and neat
From what I've seen on my own, when you go into People - Menu - View, you can select which set of contacts to view. On mine at least, this config works for when tapping Phone and I don't see the other contacts.
Another aparent issue, I've just realised that I don't think there is a way to copy a phone contact to the synced (in my case Google) account. And on top of that, contacts that are sent via vcard, are sent to the phone. You don't seem to get an option.
But as always, I'm still trying to learn so I'm up for someone telling me I'm wrong.
anyone got an idea how to get rid of all the facebook contact/numbers that come up using phone function ? cuz i dont have in my contacts most of the people i have on facebook so its slightly annoying having to scroll through all of them
Cleargrey said:
From what I've seen on my own, when you go into People - Menu - View, you can select which set of contacts to view. On mine at least, this config works for when tapping Phone and I don't see the other contacts.
Another aparent issue, I've just realised that I don't think there is a way to copy a phone contact to the synced (in my case Google) account. And on top of that, contacts that are sent via vcard, are sent to the phone. You don't seem to get an option.
But as always, I'm still trying to learn so I'm up for someone telling me I'm wrong.
Click to expand...
Click to collapse
Yeah I've changed my "People" view to show only google contacts. Just weird that when I go to "Phone" all my sim contacts still show as well as the google ones. I want to keep my contacts on my sim...just want to hide them from view. Hmm more investigating required...
When you ad a new contact, you have to select "contact type" -> "Google" instead of "Phone", if you want the contact to be synchronized with you google contacts.
Argh! This is really annoying me now though -
I've updated my google account with all my contacts from my sim.
The on the phone have gone to People --> Menu --> View --> Google contacts
And that lets me just see my Google contacts in people view (great)
BUT when I hit "Phone" it shows both sim AND google contacts - is there an extra setting that I'm unaware of in the "Phone" section of the phone?
All my previous phones had an option to show only sim or only phone contacts but just can't find it on the Desire...I want to try and avoid deleting the contacts off my sim as I'd like to have a back up.
The only way I can see myself out of this is by exporting onto the memory card and then manually deleting all my sim contacts...which seems a bit of a long way round it. Does anyone else have any other suggestions? Or indeed does anyone else have this same problem?
If it helps, I bought this from CPW PAYG and using my o2 simplicity sim in it.
Thanks!
Do yourself a favour,
Log into google on your pc, and go to contacts, and put ALL your contacts in there.
Then delete them off the phones sim.
It may sound long winded, but once you get the hang off everything being in the cloud, the phone works very well.
All my contacts now have pictures, birthdays, email address's etc on google.com.
And they all automatically appear in my phone, my calender syncs, all my contacts birthdays appear on my phones calender etc,
Fon22
Fon22 said:
Do yourself a favour,
Log into google on your pc, and go to contacts, and put ALL your contacts in there.
Then delete them off the phones sim.
It may sound long winded, but once you get the hang off everything being in the cloud, the phone works very well.
All my contacts now have pictures, birthdays, email address's etc on google.com.
And they all automatically appear in my phone, my calender syncs, all my contacts birthdays appear on my phones calender etc,
Fon22
Click to expand...
Click to collapse
Yep I should just do that - just wanted to see if there were any other options before . I'm guessing that it works both ways - when i add contacts on my phone it'll sync with my google account and add them on there as well right?

All People - not showing ALL people

By default, all of my gmail contacts synced to the phone were under the "Friends" category and all showed up under the ALL category.
However, the moment I change the category on a contact, it no longer shows up under ALL. Consequently, if I change the contact to be under no category, the contact disappears altogether.
Is this a bug ? If so, any workaround ?
Hmm, some more info.
Went into gmail, and all of the contacts missing from ALL were no longer in the "My Contacts" group. Now this group cannot be added to manually, but simply adding a contact to another group automatically adds it to this group also.
So the workaround for me was to add all of the missing contacts to a new group (made up) and then immediately remove them again. Sync this to the phone, and they now show up correctly in ALL.
Sounds like a bug with changes on the phone removing the contact from the "My Contacts" group. Anywhere this can be raised as a bug to have fixed ?
I'm having all sorts of issues with contacts. For one the people app refuses to remember the settings to also show facebook contacts. Because for some reason they think some of my contacts are in fact facebook contacts and they don't show up anymore under gmail.
Really seems like a total mess to me : (
Guess it will take some time to figure out what is what with all the linking and things going on.
You are not alone by any means. Both my mate and I are are having similar problems.
You are right that all contacts get download to the phone correctly and show up under "All" as you'd expect but when you add them to another group, i.e. Friends, they do get added to the group but disappear from "All". Remove them from the group and they disappear altogether. However, they are still on the phone as you can find them through the "Search People" app.
I went online to my Google contacts, at contacts.google.com, and found these contacts had been removed from the "My Contacts" folder but appeared instead in "All Contacts". I moved them back to "My Contacts" and they reappeared on my phone.
Surely if you add a contact to a group it should still appear under "All" contacts as well as the group it's been added to?
Workaround??
Been looking into this a bit more....
It seems that you can add contacts to the default groups on the phone but they will be removed from the "All" contacts list [BUG??!! - I'm sure my wife's Hero doesn't do this]. To get them back, and appear in both the group/s and the "All" list, you have to:
1. Login to Google Contacts Manager, www.google.com/contacts.
2. Remove these contacts from My Contacts. They will go to All Contacts.
3. Sync the contacts on the phone.
4. In Google Contacts Manager, move the contacts back to My Contacts.
5. Re-sync the contacts on the phone.
...a real PITA but it just worked for me.
Alternatively, you can control the Groups directly online in the Google Contacts Manager however this only works for new groups or groups that co-exist by default. Some groups on the phone do not directly correspond with those in the Manager and vice versa so if you add a new group to the Manager of a name that already exists on the phone you'll get a duplicate group on the phone.
The kicker is that if you create your own groups on the phone or in the Contacts Manager then everything works without a hitch.

Google Contacts sync

Hi all,
any of you ever tried to sync only one (or more) specific contacts group?
I remember of such a function in Android 1.6, and it would be great to have it back on 2.1 too (maybe it's there and it's just me who cannot find it).
I don't like to have ALL the Google contacts sync'ed.
Thnx
Can't be done. See http://forum.xda-developers.com/showthread.php?t=662949
Thanks Cleargrey,
would you tell me if you ever tried to sync Outlook with the phone did you manage to do so? It seems my HTC sync won't sync, telling me no errors but no contacts sync'ed as well
I also tried to sync Outlook with Goole, and found a good prog to do so (Go contacts sync) since I don't want ot go over with CSV import/export, but it states it syncs pictures too, and it doesn't...
Cleargrey, just a little info to better understand the following HTC answer:
A1. It is not possible to sync just 'My Contacts', it would always be 'Google Contacts, or 'All Contacts'.
what do they mean with "Google Contacts or All Contacts"? Is it just basically a different way of referring to the same "All Contacts" group?
I'm asking because I just checked on Google Accounts and I didn't see anything like "Google Contacts"
There does seem to be some confusion over the various contact lists/groups on the phone and on Google Contacts.
BTW, Google Contacts can be accessed through your Gmail account (left side menu -> Contacts) or directly at www.google.com/contacts.
Basically:
All [phone] = My Contacts [Google Contacts]
Favorites [phone] = Starred in Android [Google Contacts]
Co-workers [phone] = Collegues [Google Contacts]
Family, Friends [phone] = Family, Friends [Google Contacts] resp.
user created groups [phone] = user created groups [Google Contacts], and vice versa.
All Contacts [Google Contacts] is never sync'ed on the phone.
All the above get sync'ed together, you can't cherry pick.
Sorry to correct you JT, but if I access Google Contacts on my desktop I find "All Contact" contains 643 contacts.
Now, doing the same on my phone (Contacts -> Menu btn -> view) I see "Google (643)".
Hence my phone sync'ed All Contacts.
It would be great if it would have sync'ed "My contacts" only, cuz even if it's not a subgroup, it only contains contacts I want to carry on the phone
Two very quick questions I'd love some help with.
1. Whats the quickest way to type a new sms message? When I open the messages icon and choose "new message" it lists ALL of my contacts. Anyone I EVER emailed in my life. 1000s. I justwant to see my 100 or so SIM contacts as I want to write an SMS message. any way around this?
2. I clicked on new message (in the messages icon) and typed in an email address. The phone then sent the email as an attached MMS message via my phone service provider? I assumed it would use my gmail details to send it? Am I set up wrong?
Thanks, Got the desire yesterday. First time on android. bit lost really. not as intuitive as expected, but I'm sure I'll get the hang of it.
fastest way to send sms to a specific contact is to go to "Contacts", look for the person you wantto send the sms to, and then click not on the name but on the picture (or on the pic placeholder): some icons will show up so that you cna choose what you want to do. Click on message and you're good to go.
your problem is the same to me: I DO NOT want all my google contacts on my phone cuz everytime I have to do something with contcts (apart from phone, where I checked "show only contacts with tel number") it will fill my eyes with unwanted persons
JapanLover said:
Sorry to correct you JT, but if I access Google Contacts on my desktop I find "All Contact" contains 643 contacts.
Now, doing the same on my phone (Contacts -> Menu btn -> view) I see "Google (643)".
Hence my phone sync'ed All Contacts.
It would be great if it would have sync'ed "My contacts" only, cuz even if it's not a subgroup, it only contains contacts I want to carry on the phone
Click to expand...
Click to collapse
Hmm, glad mine doesn't do that! Anyhow, go to your "All" contacts list on your phone, then MENU button -> View, un-check "Show auto Gmail contacts".
Seems I may have been wrong, Google Contacts' All Contacts do indeed seem to get sync'd in their entirety but this check box allows you to mask what you don't want to see.
checked that, and will test functionalities for some days, but going to "search contacts" still shows up all Google contacts.
This is something really pissing me off.
For real: I can't understand why 1.6 had the opportunity to select the groups and 2.1 does not!!!
The Contacts/People feature seems a bit confusing to me.
The best way I've found of managing contacts is to create a group called 'Phonebook' and just use the People widget to display that group on one of my home-screens.
I can then add or remove anyone I like in there and it's easy to pick someone to call/text. The widget looks pretty cool too with everyone's facebook pics.
Seems much easier than viewing all People and scrolling through loads of Facebook contacts I don't need or Google contacts with only an e-mail address.
I can manage it all online under my Google account as well so setting it up only took a couple of minutes.
See here for a workaround for syncing just my contacts:
showthread.php?t=666332&page=19

Google Contacts

Ok, sorry for the double post (I started another thread, but pred text screwed up the title which (for some reason?!?!?) I can't edit?).
Anyway, if I add a new contact to my phone as a Google contact, it won't save, or rather, it initially appears to save, but then for some reason is removed from the contacts list.
I'm also unsure as to when the problem originated, but I have a feeling it's been happening for at least the lat 6 weeks, but unless it's a new contact which will be used frequently, it won't be spotted for a while, which is shy int's only recently I've noticed the issue.
so, any help would be great - this is a very infuriating bug.
Edit: I should add - I have upgraded to Froyo (Tmobile OTA - initial german!?!?! release for UK market).
Cheers!
Sent from my HTC Desire using XDA App
Go to people>menu>view and see if Google contacts are set to visible. maybe that's the issue
I actually have a similar problem i hope somebody can hel with; i have 2 google accounts, one work and one presonal and even though i can save contacts to both accounts, and both are set to sync contacts, i can only see the contacts of one of my accounts, the other just won't show. I have set the "view" settings in contacts to show eveything but still, the contacts from one of my accounts just won't show.....!
Is there any possibility there is some setting in my google account that is not allowing it to share the contacts with my phone??
Thanks in advance
I have found a solution that will probably work in the cases stated above: in your google account go to contacts, and move or copy the contact you want on your phone from "my contacts" to "starred in Android", that did the trick for me!!!
Best of luck!
But the problem for me isn't adding contacts via a website - it's inputting them into my phone, and them staying there in the first place.
I don't know if it's random contacts that aren't storing because I've no idea how long the problem has actually been prevalent.
In People/Menu/View - I have SIM ticked (0), Google (364) ticked, Show auto Gmail contacts not ticked, Myphonebook (0) ticked, Phone (4) ticked (I'm not sure why I have 4 phone contacts as I don't recall entering any in as phone contacts), and Twitter (0) not ticked.
I've now ticked "show auto Gmail contacts".
I've just remembered something - I changed over from Googlemail to Gmail as my email address - could this be affecting things? Gmail addresses were only made available (allegedly) to UK users recently.
So, any thoughts on this people?
Cheers!
Just synced my gmail version of my account to my phone (I think) and no change.
Anyone know if the UK gmail email addresses are .com, or .co.uk?
ie [email protected], or [email protected]?
I've been on quite a comprehensive "google" and from what I've found, it sounds as though this problem has arisen from the Froyo update.
I have tried various things to fix it - dumping caches - exporting contacts to csv - clearing all contacts - syncing to clear - and then reimporting contacts into gmail, and the syncing again.
Again, this hasn't solved the problem...
Still at a loss.
subharmonic said:
Just synced my gmail version of my account to my phone (I think) and no change.
Anyone know if the UK gmail email addresses are .com, or .co.uk?
ie [email protected], or [email protected]?
Click to expand...
Click to collapse
I had mine changed from googlemail to gmail and it stayed as .com
Heard somewhere you can change it to .co.uk be that's not the default change.
Sent from my HTC Desire
Solved the problem, but it took a factory reset to do it.
That being said, Froyo now seems a good deal quicker.
After reset, I had over 100 meg phone storage left (can't remember the exact number).
Any ideas what should be the phone storage on a just "cleaned" phone?
I've still got the dodgy german apps that I can't use on the phone, and these can't be installed from the phone.
What's the best idea?

[Q] I have a situation regarding multiple contacts under same name/phone number

I'm not sure how this could've happened, but here's the deal:
Under the majority of my contacts, there are SEVERAL profiles merged together. These profiles all have the EXACT same information. This makes texting almost like a scavenger hunt.
For example: I want to text "andrew", so I type in "andrew" in the To: field, and a popup comes up with:
Andrew 555-555-5555
Andrew 555-555-5555
Andrew 555-555-5555
Andrew 555-555-5555
Andrew 555-555-5555
etc etc
Andrew A 777-777-7777
Andrew A 777-777-7777
Andrew A 777-777-7777
etc.
Andrew B 888-888-8888
Andrew B 888-888-8888
Andrew B 888-888-8888
etc.
I've tried deleting all contacts but as soon as it syncs with google, the problem re-arises. I've looked through my google contacts (through gmail) but there's no repeats! So really, i have no idea what the issue is, but would love to resolve it asap.
Thanks in advance.
EDIT: I should note that I "deleted" all contacts by going to settings -> applications -> manage -> all -> and clearing data from contacts and contacts storage
Do you also synch with your PC? Have you had to replace your phone recently? I had this happen when I did my first sync to the PC after getting a new phone. I had to remove all the duplicates on the PC to stop it from duplicating on the phone.
My other thought is it may be your friends from Facebook. Do you have Facebook set up on your phone? If they have phone numbers in their Facebook profile the phone will add them.
Finally, if neither of these apply I would do into each duplicate contact and find out where the phone says it is coming from. For example, if the contact info was synced from your Gmail account it will say Gmail under the name. If it was manually entered into the phone and/or synched from your PC it will say Phone under the name. If it was pushed to the phone from an Exchange mail account it will say Exchange under it. Maybe tracking down where the duplicates are coming from will help you get it resolved.
I had the same issue so I went to menu>accounts & sync and made sure I only had one profile syncing contacts. After that I went through and deleted all contacts. Then go to gmail(if you created a gmail account for your phone) and pull up the contacts section. Go through and delete/merge your contacts. Then go back to menu>accounts and sync, and sync your gmail contacts after the modification.
mdixon4az said:
Do you also synch with your PC? Have you had to replace your phone recently? I had this happen when I did my first sync to the PC after getting a new phone. I had to remove all the duplicates on the PC to stop it from duplicating on the phone.
My other thought is it may be your friends from Facebook. Do you have Facebook set up on your phone? If they have phone numbers in their Facebook profile the phone will add them.
Finally, if neither of these apply I would do into each duplicate contact and find out where the phone says it is coming from. For example, if the contact info was synced from your Gmail account it will say Gmail under the name. If it was manually entered into the phone and/or synched from your PC it will say Phone under the name. If it was pushed to the phone from an Exchange mail account it will say Exchange under it. Maybe tracking down where the duplicates are coming from will help you get it resolved.
Click to expand...
Click to collapse
I have never synced with my PC, but this IS on a new ROM. I didn't ahve this issue on the old ROM. Also, these are all gmail contacts. I checked my gmail contact list, and there's no duplicates.
ryandoubleu said:
I had the same issue so I went to menu>accounts & sync and made sure I only had one profile syncing contacts. After that I went through and deleted all contacts. Then go to gmail(if you created a gmail account for your phone) and pull up the contacts section. Go through and delete/merge your contacts. Then go back to menu>accounts and sync, and sync your gmail contacts after the modification.
Click to expand...
Click to collapse
I have two profiles that sync on my phone: facebook and google. Manually deleting the contacts would take forever, and I'm not sure if that would fix the problem, considering that deleting contact data previously didn't.
Also, as stated previously, I checked my contacts list through gmail and there were no duplicates.
I think this problem stems from myself accidentally hitting "import all" when choosing which vcf file to import. I've made several over the course of the last half year, so that may be the reason.
Another interesting thing I've noticed: If I manually delete a bunch of duplicated on my phone, the numbers STILL show up when I'm entering a name into the "To:" section. So I'm down to just one "Andrew 555-555-5555" in my contacts app, but when I type in Andrew to send him a text I still get:
Andrew 555-555-5555
Andrew 555-555-5555
Andrew 555-555-5555
Andrew 555-555-5555
etc.
It may seem that way...
You may want to drop the facebook contacts, it doesnt add anything except a picture maybe a phone number if the person entered it and email address.
I know deleting your contacts sounds like a pain on the phone but just do all of them. when you log onto Gmail it has some simple tools that make a large task take about 5 minutes. I had 500 contacts on my gmail contacts and it took me less than 5 minutes to compress it to 150.

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