Hi guys
i have a strange issue on my device,since stock ROM i guess, the problem is follows:
my screen just go black sometimes i thing it happend only when a call is in progress or when call is ended by the third part, the screen just stay black and no solution but uplug battery and start up the phone
i had this problem eaven on my stock Rom froyo 2.2, then i try leedroid 2.3 and it was ok i guess, then i try oxygen rc6 everything works superb,fast,clean,smooth but the black screen occures multiple times in one day (today around 3 times) so i was forced to return to my stock froyo 2.2 and hopes will be ok,
the problem is as i search thru internet... seems like one of the sensors works baddly, i think is the proximity sensor, what can i do? should i sent my device to repair? i realy appriciate any help and suggestions and ideas how can fix this problem....
still no solution it happens on stock froyo 2.2 too but in smaller period as on oxygen rc6, i try set --- display off to value 30 minute from previously 2 minutes and problem dont occured for last 2 days
this might seem like an ovbious answer but when your making a call the desire has a light/proximity sensor to the left of the top htc logo that turns the screen black when it senses something, this is to stop you pushing buttons with your ear.
i dont mean to insult your intelligence or anything, just saying ya know if it happens when not in a call it sounds like a software issue
i already know that, searchin a lot about this problem mate trust me, i also know when the proximity sensor is located and what is his function but the issue happening only when a call is made never happend just like that so i thing no sw prob, using stock froyo 2.2 now no root just a clean official and it happens like 2 times per day when i was calling more that 2 minutes when i set in setting--display to turn off screen in 10 minutes this problem dont show up soo i dont know realy maybe i sent my device to reklamation will see
This happens me with root and without root. It's when your using anything that has with the SD card to do with. Like the gallery, it has gone black for me to under a call though... I dont know how to fix this problem, and it's very frustrating to take out the battery all the time.
My friend i am working in mobiles but i couldn't guess the problem cause i bought my cousin this HTC desire until she removed the screen guard (( the plastic sticker for protect the screen)) from the screen and i solved the problem so easily.
Best of luck
true is that i am using Zagg shield, but this cannot solve the problem cuz i try few days without any screen protector and the problem was still there,
but i guess i solve this problem few months ago, i notice that the black screen after call happend when my network is set to "GSM only" strange but since i use WCDMA only the problem is gone, dont know surely but guessing, also when i use mobile network in gsm only mod, phone freezes totaly and only unplug battery helps, as i said since i am using wcdma/hsdpa/3g only non of these strange thing happens
hope this help for someone
AssassinSvK said:
true is that i am using Zagg shield, but this cannot solve the problem cuz i try few days without any screen protector and the problem was still there,
but i guess i solve this problem few months ago, i notice that the black screen after call happend when my network is set to "GSM only" strange but since i use WCDMA only the problem is gone, dont know surely but guessing, also when i use mobile network in gsm only mod, phone freezes totaly and only unplug battery helps, as i said since i am using wcdma/hsdpa/3g only non of these strange thing happens
hope this help for someone
Click to expand...
Click to collapse
Hi, guy!!
I've the same problem several months ago. Have you solved by using WCDMA only??
Thanks
Hi all,
This was happen to me last few day and i google whole world, finally i find my answer and i hope it was help for those who facing this kind of problem.
I can confirm this problem no related to rooted or without rooted phone. this problem definitely come from the proximity sensor which people highlighted this sensor located at top left of htc logo which u can see a blue color circle there.
Try watch this video of disassemble htc desire and you will find the way to clean this proximity sensor area.
Tools to use for dis-assembly:
1. Philips screw driver.
2. Torx screw driver
Cleaning tools:
1. a wet small cotton buds.
Hope this method can help.
Area to clean:
1. The proximity sensor which you will see covered by a black rubber
2. The casing area which i show on photo.
Disassembly Video:
youtube.com/watch?v=sXZqIjtFoAU
i231.photobucket.com/albums/ee126/nkh73925/untitled.jpg
I were unable to post due to spamming protection system from XDA. Please add urlsef the http.
Related
Hi guys,
I hope i can get some help for my htc touch pro 2. the phone is vibrate when ever i make a outgoing call. I have tried to disable vibrate in Phone > Menu > Options > Advanced > Vibrate device when call is connected.
But this does not work. Pretty strange. I just upgraded to windows 6.5 official rom.
Other issue, i have is i have like a water running on my screen, it is not dead pixel and it is not really visible to direct light or the device screen is turn on, when i touch the screen, i can see the water pixel spread around and back to normal position again. I am thinking of it could be a water geting through inside. Anyone have this issue before? If the water can get in there should be a way it can come out itself at least it dry one day, but i am not sure.
scheineden said:
Hi guys,
I hope i can get some help for my htc touch pro 2. the phone is vibrate when ever i make a outgoing call. I have tried to disable vibrate in Phone > Menu > Options > Advanced > Vibrate device when call is connected.
But this does not work. Pretty strange. I just upgraded to windows 6.5 official rom.
Other issue, i have is i have like a water running on my screen, it is not dead pixel and it is not really visible to direct light or the device screen is turn on, when i touch the screen, i can see the water pixel spread around and back to normal position again. I am thinking of it could be a water geting through inside. Anyone have this issue before? If the water can get in there should be a way it can come out itself at least it dry one day, but i am not sure.
Click to expand...
Click to collapse
Your vibrate issue didn't happen then before you flashed to 6.5? Has it been hard reset since the flash? For an htc "official" rom, I'm certainly hearing alot of issues. If your gsm you might want to try a cooked custom ROM. Making sure you do a hard reset after, also might want to flash back to stock first to help your device reconfigure itself.
Your "water" issue sounds like the "rainbow" effect many have reported with diff htc devices. So far "knock wood" I have not personally had this issue. Not sure of a fix other than return. Maybe someone else who's had it will chime in. Good luck.
Hi Cbreze,
I think the vibrate comes when the first time i receive the phone, i tried before to use two different cooked roms, they are ended the same, vibrate is still there. Oh so it is called rainbow, make sense as it does look like a rainbow. Just wonder what actually cause this rainbow? Is it because of water issue or the lcd defect?
scheineden said:
Hi Cbreze,
I think the vibrate comes when the first time i receive the phone, i tried before to use two different cooked roms, they are ended the same, vibrate is still there. Oh so it is called rainbow, make sense as it does look like a rainbow. Just wonder what actually cause this rainbow? Is it because of water issue or the lcd defect?
Click to expand...
Click to collapse
Here's a little info. As you can see this is not an isolated issue. Try google for more answers.
http://forum.xda-developers.com/showthread.php?t=575789&highlight=rainbow
Thanks will try it ;=)
Hi all,
I recently received a replacement Desire for my 'faulty' one. I tested all basic functions before walking away and everything checked out.
After I rooted it and installed Modaco r17 ROM, My proximity sensor sensitivity dropped dramatically. When I make or receive a call, the screen blanks as it should, but when I move the phone away from my face, it stays blank. I can't end the call or use speakerphone or keypad. The only way to bring the screen back is to hold it under a very bright indoor light, or direct sunlight...or pull the battery, of course.
I loaded a sensor test tool (SensorList) and it confirms that the sensor is reacting only to very bright light. I've checked that my cover doesn't obscure the sensor and tested that the behavior is the same with or without the screen protector.
I tried a couple of other ROMs, Modaco r19 and Shadowfrost v13. I un-rooted my phone and dropped a stock HTC ROM back onto it...and the problem is still there!
I'm waiting on a reply from HTC service about it...but in the meantime...any advice? I've seen a few posts around the web with this problem, but no definitive solutions or answers.
Question Added to Developers
I've noticed a smattering of people in various forums, with various of the newer android phones having proximity sensor problems. Perhaps these are not quite as finely calibrated as the other sensors, or not as reliable. Have any of you developers seen a way calibrating or adjusting the sensitivity? Perhaps a value in a system file we can change?
Thanks in advance.
Added question and bumped
Apols if this is pushy. I added a question to you developers, so giving this a bump.
phantomfisho said:
Apols if this is pushy. I added a question to you developers, so giving this a bump.
Click to expand...
Click to collapse
FYI:
Proximity and Light sensor does not work with Sensor List in a Froyo ROM. Tested it myself just now.
Daelyn said:
FYI:
Proximity and Light sensor does not work with Sensor List in a Froyo ROM. Tested it myself just now.
Click to expand...
Click to collapse
Images:
1. Holding hand over phone screen
2. Clear view of the screen in dimly lit room (it's quite cloudy )
3. While running FroYo
This does seem like Sensor List correctly detects and measures the proximity/light sensors in FroYo on an HTC Desire, or am I mistaken?
Ditto Issue
I have the exact same issue as yourself and believe that the problem itself started after I rooted my device.
I am yet to take it back to a Telstra store however as there is no un-rooting method I can think of. (The Telstra ROM will not install on my rooted handset due to incompatabilities that arose from rooting the device.)
Your best bet is to get it replaced again because I've flashed every WWE and custom ROM known to man in order to fix this issue and have had no luck.
Some of the responses you'll receive here are just ridiculous (no offense, as that comment was not directed at any of the above parties).
Hope it all works out for you mate,
Cheers.
John.
nayajoeun said:
I have the exact same issue as yourself and believe that the problem itself started after I rooted my device.
I am yet to take it back to a Telstra store however as there is no un-rooting method I can think of. (The Telstra ROM will not install on my rooted handset due to incompatabilities that arose from rooting the device.)
Your best bet is to get it replaced again because I've flashed every WWE and custom ROM known to man in order to fix this issue and have had no luck.
Some of the responses you'll receive here are just ridiculous (no offense, as that comment was not directed at any of the above parties).
Hope it all works out for you mate,
Cheers.
John.
Click to expand...
Click to collapse
Thanks John. I tried the same thing with the same result.
I ended up taking it in to HTC. Luckily I came across a good service rep. He said they'd seen some quality problems with the first batches of Desires and mine was not the first faulty proximity sensor they'd seen. My guess is the timing with the rooting was coincidental.
They would have replaced it, but they didn't have any replacement stock at the time...more evidence of early quality issues. They gave me priority and repaired it in 24 hours. It's been running fine under a number of ROMs since.
BTW I had problems de-rooting and reloading the stock ROM. Then I realised I just had to have the original goldcard in the phone and presto! One day I'll learn to RTFM properly.
Cheers mate and good luck with yours.
I have also this problem. When I make a phone call screen goes black immediately and there's nothing you can do. After the call is over I can wake up screen by pressing power button. I'm not sure when it started because there's been so many variables. I even destroyed my invisibleshield thinking it caused the problem.
Sensor list and sensor dump says that max value for proximity sensor is 1. Screenshots above there was at least 9. Also light sensor doesn't work at all.
I tried to unroot and go back stock but the problem still exist.
Have anybody found a way to control these sensors or do I have to send my phone to HTC to get it repaired?
Thanks in advance!
Hi, I have the same problem here with my proximity sensor since I have used a custom ROM (I don't remember wich one because I have tried so many Froyo ROM before the OTA).
I can't send my desire to HTC because my phone is out of waranty since I have installed all these ROMs.
Does anybody's got an idea, some help from devs ?
OK,
Maybe I'have found a solution to the proximity sensor's problem... At least my proximity sensor is working normaly now.
What I have done (you can found all in the xda posts) :
1. Going back to Hboot 0.80 => forum.xda-developers.com/showthread.php?t=741672
2. Rooting the desire and install the new recovery using unrevoked
3. Installing the OTA 2.2 without the Radio 5.09 (not a leedroid or djdroid or any other ROM, just a 2.2 rooted)
4. Configuring my phone
5. Installing the 5.09 Radio
I don't think that I have doing anything else, but now I can call someone even in the dark and my screen doesn't stay blank anymore !
Hope this could help someone.
I m facing an awkward problem with my WFS's touch.... It works pretty fine with everything for sometime but after some irregular time, it starts acting erratically and I simply loose the focus on the screen...... the touch buttons automatically start acting until I lock the phone using power button.... As soon as I do so, it works like a charm again after sometime....
Notes:-
1. It doesn't happen in any particular ROM.
2. It doesn't happen in any particular apps.
3. It doesn't happen in any particular time interval, it just happens, sometimes after 10 seconds only, and sometimes not even for half an hour continuously.... (I was watching a movie on phone on mxplayer.... It worked pretty fine for about 45 minutes, and all of sudden, the touch closed the movie....... I turnt the screen off and then again came back, then it happened again within 10 to 20 seconds continuously for about 10 times so I got pissed off and kept the mobile aside.......)
4. I have tried almost everything out there related to touch fixes for WFS, like unlock freeze problem solutions etc, but neither of them happens to work in my case.....
5. I just have a hunch that its moisture problem.... I guessed, that when I use my phone's screen continuously, it works like a charm like earlier, but when the screen gets heated up ,it starts reacting erratically......
If anyone has any solution of at least knows the accurate problem, I wold b really thankful to them...........
I have tried using different ROMs, Kernels etc...........
nikhilkaushik said:
I m facing an awkward problem with my WFS's touch.... It works pretty fine with everything for sometime but after some irregular time, it starts acting erratically and I simply loose the focus on the screen...... the touch buttons automatically start acting until I lock the phone using power button.... As soon as I do so, it works like a charm again after sometime....
Notes:-
1. It doesn't happen in any particular ROM.
2. It doesn't happen in any particular apps.
3. It doesn't happen in any particular time interval, it just happens, sometimes after 10 seconds only, and sometimes not even for half an hour continuously.... (I was watching a movie on phone on mxplayer.... It worked pretty fine for about 45 minutes, and all of sudden, the touch closed the movie....... I turnt the screen off and then again came back, then it happened again within 10 to 20 seconds continuously for about 10 times so I got pissed off and kept the mobile aside.......)
4. I have tried almost everything out there related to touch fixes for WFS, like unlock freeze problem solutions etc, but neither of them happens to work in my case.....
5. I just have a hunch that its moisture problem.... I guessed, that when I use my phone's screen continuously, it works like a charm like earlier, but when the screen gets heated up ,it starts reacting erratically......
If anyone has any solution of at least knows the accurate problem, I wold b really thankful to them...........
I have tried using different ROMs, Kernels etc...........
Click to expand...
Click to collapse
What if i told you there is a perfectly working forum for questions?
POST IN THE RIGHT FORUM PLEASE.
sukhjit321 said:
What if i told you there is a perfectly working forum for questions?
POST IN THE RIGHT FORUM PLEASE.
Click to expand...
Click to collapse
And what if I told u that I already did and when no one answered, to get this question raised to the right people I had to ask it here.........
No offense, but this problem of mine is making me mad cos sometimes my phone becomes unusable for sometime.... No disrespect to the forum rules.... Nor to you or anyone.... But I need at least a proper hint about the problem.... If you wanna delete this thread thinking that I have violated the rules, then sure, be my guest....
nikhilkaushik said:
And what if I told u that I already did and when no one answered, to get this question raised to the right people I had to ask it here.........
No offense, but this problem of mine is making me mad cos sometimes my phone becomes unusable for sometime.... No disrespect to the forum rules.... Nor to you or anyone.... But I need at least a proper hint about the problem.... If you wanna delete this thread thinking that I have violated the rules, then sure, be my guest....
Click to expand...
Click to collapse
So what? Just bump the topic. There is a proper place for posts.
YOU had a question. Hence the post should be in Q&A forum. As simple as that.
If noone replied that's because maybe no one knows any solution.
nikhilkaushik said:
I m facing an awkward problem with my WFS's touch.... It works pretty fine with everything for sometime but after some irregular time, it starts acting erratically and I simply loose the focus on the screen...... the touch buttons automatically start acting until I lock the phone using power button.... As soon as I do so, it works like a charm again after sometime....
Notes:-
1. It doesn't happen in any particular ROM.
2. It doesn't happen in any particular apps.
3. It doesn't happen in any particular time interval, it just happens, sometimes after 10 seconds only, and sometimes not even for half an hour continuously.... (I was watching a movie on phone on mxplayer.... It worked pretty fine for about 45 minutes, and all of sudden, the touch closed the movie....... I turnt the screen off and then again came back, then it happened again within 10 to 20 seconds continuously for about 10 times so I got pissed off and kept the mobile aside.......)
4. I have tried almost everything out there related to touch fixes for WFS, like unlock freeze problem solutions etc, but neither of them happens to work in my case.....
5. I just have a hunch that its moisture problem.... I guessed, that when I use my phone's screen continuously, it works like a charm like earlier, but when the screen gets heated up ,it starts reacting erratically......
If anyone has any solution of at least knows the accurate problem, I wold b really thankful to them...........
I have tried using different ROMs, Kernels etc...........
Click to expand...
Click to collapse
I'm having same problem...
Some guys from forum suggested that it may be caused by using non-HTC charger or damaged charger...But my problem has not resolved after changing charger...
Do you have any other suggestion?
Sorry everyone, my apologies for breaking the rules.....
Solution
I went to HTC customer service center and they just saw the problem and said they'd require to update the touchscreen firmware.... I asked them to do it, so they asked me for some time to get it from other service center.... They said it'd flash everything, but as of now I'm not sure whether they're right or wrong, but I'm waiting for them to get the card....
Apologies again to everyone for opening a wrong topic.... I request the mods to remove this thread....
Hi,
Factory reset - done!
Flash Android 2.3 - done!
I had the original Android 2.2 before, so the software is not the reason for my HTC Wildfire display problem.
Display image is moving up/down, the line of notification with signal, battery level..., is going in the middle, bottom of display and so on.... I have a screenshoot and a picture made with a very bad mobile camera, but hope to be enough!
I think few water drops inside 3.5 mm audio jack could be the reason, the warning LED(red one) is not working too.
Had someone the same issue? A way to fix this?
AlexWld said:
Hi,
Factory reset - done!
Flash Android 2.3 - done!
I had the original Android 2.2 before, so the software is not the reason for my HTC Wildfire display problem.
Display image is moving up/down, the line of notification with signal, battery level..., is going in the middle, bottom of display and so on.... I have a screenshoot and a picture made with a very bad mobile camera, but hope to be enough!
I think few water drops inside 3.5 mm audio jack could be the reason, the warning LED(red one) is not working too.
Had someone the same issue? A way to fix this?
Click to expand...
Click to collapse
Someone else also had a similar issue. Here is the link.
http://forum.xda-developers.com/showthread.php?t=2394674
but not sure if both cases are the same...
Cheers
...menu bar is floating from bottom to top, pushing all icons/options and it is nearly impossible to hit the right icon/option. Also when there is a keyboard, it moves up and down but it always reacts when pressed on position where it should normaly stand.
Thanks! So... I'm not the only one with this issue.
I think the reason for this screen it's because i dropped the phone before (3-4 days), but not noticed this right in that moment...
Anyway, I easy dropped the phone with intention several times recetly and the screen was OK for a day... don't know what can it be...
I'll try to find out how can be this problem fixed in a service and how much have to pay for all this...
After all, it seems my display don't want to turn on anymore.
I turned on my phone and it's working, it's able to receive calls with no problem, digitizer is working too because I can answer by tapping the known part of display where is that button!
I want to buy a new display and replace it. Could be anything else that make my display not turning on?
Hi Guys,
So I got my M9 yesterday and its awesome. The ony problem is that it does not auto rotate.
I have turned auto rotate on and off, no diffrence.
I have done the G-sensor calibration tool in display settings. The top bar does not move (Guess thats the problem one).
I have loaded the phone up in safe mode and done the G-sensor thing. Still not working.
The only time the screen rotates is when a app forces it to rotate. like in a game, camera app, and youtube.
I only noticed this late last night.
I have yet to do a factory reset as I am at work. Once home I will give it a try.
Any one got any ideas?
Sense never rotated whilst sober..
So I have done a factory reset. No change.
Got it at 3 (UK), they said I can do a swap.
Hopefully 2nd device will will rotate...
jauhien said:
Sense never rotated whilst sober..
Click to expand...
Click to collapse
Not fully true, i think Sense 3.5 had it, but they removed it again after.
Could be 4.5 too, tho i'm not 100% sure, but i remember back with the Sensation that eventually a new Sense came that allowed rotation of Sense itself.
You're talking about Manila yeah? it was modded i.e. not that much sober..
I've got exactly the same issue on a UK SIM-free model. The Motion Launch gestures don't work either.
Did you get the issue sorted?
I got it swapped for a new device which works.
From what I understand the sensor was just broke. Don't know how though. It didn't seem like it was a software problem but more a hardware issue.
3 did the exchange after they had a little play with it. Was a quick swap.
That's good mate, I'm glad Three sorted it out for you.
Hope Amazon can help me out!
What a shame, sham
I have the same problem only I bought a privacy screen from Otterbox. I really dont want to swap for the Auto Rotate and G Sensor problem only to purchase another screen (Which I applied flawlessly). I have the Verizon HTC M9 Brand out of the box I had these issues. Its annoying when playing a game or trying to take a picture for it not to auto adjust the orientation. I've done the factory restore as the HTC rep suggested after I told him this happened out of the box I really feel like these support people don't listen to what the users are saying. Now I'm supposed to go back to my Verizon carrier and swap phones to setup again for the 3rd time... ridiculous!
Sidenote: this phone gets way too hot and the picture quality/stabilization is worse than the M8
lexx790 said:
Hi Guys,
So I got my M9 yesterday and its awesome. The ony problem is that it does not auto rotate.
I have turned auto rotate on and off, no diffrence.
I have done the G-sensor calibration tool in display settings. The top bar does not move (Guess thats the problem one).
I have loaded the phone up in safe mode and done the G-sensor thing. Still not working.
The only time the screen rotates is when a app forces it to rotate. like in a game, camera app, and youtube.
I only noticed this late last night.
I have yet to do a factory reset as I am at work. Once home I will give it a try.
Any one got any ideas?
Click to expand...
Click to collapse
htc one m9
I got the same thing my auto rotate work then stop working have re set my phone 3 time and it happening but my bf got same phone but he his don't
This may sound funny..I had the same issue with my new M9. Had it for about 3 weeks then the problem occured. I tried these steps to no avail:
1. Restart
2. remove installed apps
3. Calibrate
4. Calibrate on Safe mode
5. Reset phone to Factory
I was about to call HTC until I saw another dude posted an unusual solution.. I didn't pay attention to him because it was silly but it did fix mine.
During calibration, I noticed that the top sensor is not moving, only the one at the bottom.. WHat I did, While on the calibration page, I dropped my phone about 6 inches to the carpet..did it twice until you see the top sensor also move.Then do the calibration..I have a dot view case so I would prefer u to drop the corner with a protective case on it...
If you have warranty and you have timne, then call warranty support...
Cheers..
Marcel41 said:
This may sound funny..I had the same issue with my new M9. Had it for about 3 weeks then the problem occured. I tried these steps to no avail:
1. Restart
2. remove installed apps
3. Calibrate
4. Calibrate on Safe mode
5. Reset phone to Factory
I was about to call HTC until I saw another dude posted an unusual solution.. I didn't pay attention to him because it was silly but it did fix mine.
During calibration, I noticed that the top sensor is not moving, only the one at the bottom.. WHat I did, While on the calibration page, I dropped my phone about 6 inches to the carpet..did it twice until you see the top sensor also move.Then do the calibration..I have a dot view case so I would prefer u to drop the corner with a protective case on it...
If you have warranty and you have timne, then call warranty support...
Cheers..
Click to expand...
Click to collapse
Thanks. I can confirm this works. My top sensor was doing the same thing, i just slapped the phone in my hand about 10 times until that top sensor budged, then calibrated. rotate works now. :good:
Marcel41 said:
This may sound funny..I had the same issue with my new M9. Had it for about 3 weeks then the problem occured. I tried these steps to no avail:
1. Restart
2. remove installed apps
3. Calibrate
4. Calibrate on Safe mode
5. Reset phone to Factory
I was about to call HTC until I saw another dude posted an unusual solution.. I didn't pay attention to him because it was silly but it did fix mine.
During calibration, I noticed that the top sensor is not moving, only the one at the bottom.. WHat I did, While on the calibration page, I dropped my phone about 6 inches to the carpet..did it twice until you see the top sensor also move.Then do the calibration..I have a dot view case so I would prefer u to drop the corner with a protective case on it...
If you have warranty and you have timne, then call warranty support...
Cheers..
Click to expand...
Click to collapse
u make my day, i was one week thinking i can't fix it and will use it without auto rotated because it works only in one direction and then i read about here to hit my phone and boom it works in all direction!!! :good:
thanks!!