2nd Micro SD Card Stopped Working - DHD - Desire HD Q&A, Help & Troubleshooting

I woke up this morning on the sight of 'SD Card blank or has unsupported filesystem' message on my DHD. I restarted my phone, shut it down then restarted, but the message is still there. When I touch the message, it asks me whether I want to format it, I choose 'yes' but nothing happened. Then I tried to read the micro SD card on my laptop; again, it detects the card but fails to read / format. I tried to format it by both FAT and NTFC (just to check whether it's possible) but after clicking on 'Start,' nothing happens. Windows, then, returns a 'was not able to complete the format' message. (Xtreme 16gb Class 2 micro SD card - but the card itself doesn't have 'Xtreme' printed on it).
The same thing happened with my previous SD card a week earlier (the one that came with the phone, Samsung 8gb Class 2 micro SD card). However, the card wasn't even proceeding to 'format' and wasn't detected by my laptop at all.
What could the problem be? Could this be caused by a particular app that I have installed? I got my DHD on 25th of October, but this problem is very recent, and I had no problems before.
Help me out, please...

What software version is the DHD on?
Sent from my Desire HD using XDA App

sengork said:
What software version is the DHD on?
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
Hi sengork,
The software number is: 1.72.405.3
I did a little research on the matter, and it seems as if this problem is since the latest OTA... but if that destroyed the first SD card, I don't know why the second one got damaged, too?

That's the thing. Most folk have not found out whether the OTA update (which you seem to have) causes only bundled Samsung SD cards to fail or whether it'd cause all cards to fail.
You might be the 1st example of the OTA causing failure on other SD cards. That is assuming that card didn't fail for some other non-OTA related reasons...
Sent from my Desire HD using XDA App

Yes sengork, I haven't found anyone else to have had 2 of their SD cards destroyed by the phone.
Common when both 'frying' incidents occurred;
i. happened late at night, when I was asleep (not using the phone for a long interval of time)
ii. had an unread SMS (had Go SMS installed)...

Did the Xtreme card happen to come with one of those 'lifetime warranties'? How much was it?
Sent from my Desire HD using XDA App

Yeah, it came with a 'lifetime warranty.' They have replaced the defective card and gave me a new one. It cost me around USD 30.
Well, today, my 3rd SD card has stopped working. I have no idea what the hell is going on...

It don't have to be broken....
Read this - I do not have a BB phone and to be honest - I have no clue what it means but might be helpfull... check this
http://forum.xda-developers.com/showthread.php?p=11072352
For solutions on doing this with the DHD would be nice
Edit: can confirm in a BB - BlackBerry phone I was able to format the SD Card without problem and it is now accessable from the DHD again - issue fixed
check out: http://forum.xda-developers.com/showthread.php?p=11353140
there are a few more things about this story
Regards,
Der Matte

Related

SD Card keeps becoming unavailable

Has anyone else come across the problem where the micro SD card seems to just stop being available to the phone? I'd say maybe once or so a day, anything that reads data from the SD card, such as the music app, stop working. If I try and play a song, it just hangs and does nothing.
I tried a search and somebody in the G1 forum had a similar problem but it didn't really contain any conclusions on what it is likely to be.
Anyone else had this issue? What is it most likely to be, the phone or card?
Thanks.
yeah I've had this occasionally with the camerea and seperately the 3d gallery software I installed.. have no idea why
Yea I've had that a couple of times actually. Just have to turn it off and on again and its ok, but its annoying.
Yeah, rebooting does sort it out, but it's starting to happen every day now, sometimes a couple times a day. If it's just a dodgy card or whatever I'd rather get T-Mobile to sort it sooner rather than later.
hmm a dodgy card.. included with the phone, that sucks
Backup your SD Card data and then try formatting it to see if that helps.
Cheers, will give that a go tomorrow. I might ring up T-Mob tomorrow anyway just to make them aware of the issue I'm having.
If I format it, will I be able to copy all the contents back on to it?
aljwatson69 said:
Cheers, will give that a go tomorrow. I might ring up T-Mob tomorrow anyway just to make them aware of the issue I'm having.
If I format it, will I be able to copy all the contents back on to it?
Click to expand...
Click to collapse
Yes, back it up to hard drive on your PC, then after you have formatted your SD card, copy back the contents from the hard drive to your Removable disk (SD card).
I've had this a few times Took the card out, reinserted and restarted the phone. Seemed to fix it, but it is annoying.
Sorry I can't remember when and how I know this.
But backup the card on your PC
Then format it in/with the phone and this should solve the problem I believe
I had killed one of my 16 GB card in Nexus one.
I found a problem that if i use Win 7 or Vista i must remove the device by using safely remove the USB device. Since now am doing this way i never had any problem.
Word of warning you could simply kill a card if you just remove a device.
My first thought was it has something to do with the USB connection. If you safely remove device in Windows - the phone 'prepares' the SD card.
I was having the same issue. I connected to the PC and mounted the SD card. I performed a disk check on the card and it found some errors which it then repaired. I then unmounted the card
I haven't had any issues since.
I formatted my card yesterday and haven't had any problems so far. thanks for the advice.
I ended up replacing the card. All of the previous advice didn't work for me or if it did it didn't last. I reckon there was a bit of a dodgy batch supplied by SanDisk.
~Since replacing I've had absolutely no problems whatsoever, it used to happen at least every 48hours. Very annoying when you try to take a photo and it tells you there's nowhere to save it.
I've been having problems too when taking pictures, which is really annoying!
And i'm not sure whether this is a related problem or not, but it could be...when trying to receive a file over bluetooth it sometimes says it doesn't have permission to receive the file or something along those lines, could this be the SD card playing up?
I'm on T Mobile, would they replace the SD card?
Not sure if it is the same reason, but I had all kinds of problems including the one you've described.
I'm on Orange, they told me that my SD card wasn't covered by Orange Care (the orange phone insurance). I said I didn't have Orange Care anyway and that surely it comes under the 12 months manufacturers warranty. They said pop it into the shop which is a bit of a drive and would cost me more than the value of a new card to get there.
At the time I wasn't certain it was the card as I didn't have a 2nd to try it with. Given my problem was very intermittent I decided the bother of going into the shop - it wasn't worth it for a £5 card. Now that I've bought a new one that works perfectly, I'm going to head into the shop with the old one next time I'm passing. The problem is I don't really need it replacing now! You could always lie and tell them you've tried your friends card at home for a couple of days and it worked perfectly?! No harm in trying.
hassan said:
I had killed one of my 16 GB card in Nexus one.
I found a problem that if i use Win 7 or Vista i must remove the device by using safely remove the USB device. Since now am doing this way i never had any problem.
Word of warning you could simply kill a card if you just remove a device.
Click to expand...
Click to collapse
Mhh - maybe I've had luck, but I use my over 1 year old 8gb cl6 card from magic/mt3g and never use that win function while unpluging anything (not while data transfer). So maybe depends on quality or manufacturer?
Sent from my HTC Desire
2-3 weeks since I've formatted my card and now I'm carefully unpluging my phone only when it's charging it hasn't happened ever since
Zilch said:
I've had this a few times Took the card out, reinserted and restarted the phone. Seemed to fix it, but it is annoying.
Click to expand...
Click to collapse
I hate to say it, but it will happen again. Have card reader or other phone prepared, just in case your sd card stops working totally

[Q] Damaged SD Card?

A few minutes ago I went to get a new ringtone for my phone on zedge. It said "SD Card not inserted.", then exited. I knew I hadn't taken it out so i went to my music player and there was no music, went to gallery and it said no external memory and closed. I popped the back case off, removed and reinserted the sd card and my phone came up with a notification that said "Damaged SD Card" and suggests that i format it. Now, i've had this sd card since i got my original dinc2 last december, and never had any problems. I got my replacement phone late august and still haven't had any problems. i haven't dropped it or anything. So i put my sd card in an adapter and plugged it into my laptop and the laptop reads it fine. i can view/access all files on the sd card. i don't have another sd card to test it on though :/. so should i back up my sdcard and format it to see if it fixes it or is it the sd card slot on the phone.
edit: basic info on my phone
Rooted, s-off, running Paranoid Android 1.98a. 4ext recovery,
JehC said:
A few minutes ago I went to get a new ringtone for my phone on zedge. It said "SD Card not inserted.", then exited. I knew I hadn't taken it out so i went to my music player and there was no music, went to gallery and it said no external memory and closed. I popped the back case off, removed and reinserted the sd card and my phone came up with a notification that said "Damaged SD Card" and suggests that i format it. Now, i've had this sd card since i got my original dinc2 last december, and never had any problems. I got my replacement phone late august and still haven't had any problems. i haven't dropped it or anything. So i put my sd card in an adapter and plugged it into my laptop and the laptop reads it fine. i can view/access all files on the sd card. i don't have another sd card to test it on though :/. so should i back up my sdcard and format it to see if it fixes it or is it the sd card slot on the phone.
edit: basic info on my phone
Rooted, s-off, running Paranoid Android 1.98a. 4ext recovery,
Click to expand...
Click to collapse
Yes, you should, happened to me awhile back but problem fixed after
Sent from my Incredible 2 using xda app-developers app
GoonAssJuan said:
Yes, you should, happened to me awhile back but problem fixed after
Sent from my Incredible 2 using xda app-developers app
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Click to collapse
I agree, back up your data, just in case the card actually does die.
Sent from my Incredible 2 using xda app-developers app
after about 5 restarts it's working fine now. thanks for the help though, i'll remember it for future instances.
i think my phones in the halloween spirit of scaring me.

SD Card Unexpectedly Removed

Hi guys,
I've seen this issue addressed on forums for other devices but didn't see a thread for it here.
Anyone else experienced this before? Constalty getting an error message for "SD Card Unexpectedly Removed". It's a class 4 32GB SD Card, it's installed securely in my GS3 in an Otterbox case, running on my rooted stock JB device.
I can usually access the SD card data after a few minutes but then often when I wake my device still get the same message.
Do I need to format the card??
I had an S3 that initially reported this error. It eventually started ruining sdcards.
AT&T eventually ended up giving me a new one.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Sianspheric said:
Hi guys,
I've seen this issue addressed on forums for other devices but didn't see a thread for it here.
Anyone else experienced this before? Constalty getting an error message for "SD Card Unexpectedly Removed". It's a class 4 32GB SD Card, it's installed securely in my GS3 in an Otterbox case, running on my rooted stock JB device.
I can usually access the SD card data after a few minutes but then often when I wake my device still get the same message.
Do I need to format the card??
Click to expand...
Click to collapse
Anyone have any further input on this? Earlier tonight, mine gave me the same warning. (Also installed securely inside an Otterbox case, running stock/ non rooted). I just popped the card into my laptop and my computer doesn't see it. It really looks like the card's ruined and everything on it is gone. To say that's not cool is an understatement...
Mine started saying it's ejected last night, also in a case, randomly saying it's back. Still works fine in a pc. Assuming it's the slot and not the rom...poop. guess I need to Odin back to stock and try to get a replacement.
Sent from Bananaphone v2.0 (Final)
Had the same issue with my S3.
Turned out that the SD card was dying, this caused it to be unmounted by itself and then mounted again (sometimes showing notification “sd card removed unexpectedly”), hence triggering the media scanning process.
I created an application to monitor how many times the SD card was removed, and turned out to be unmounted every ~3 mins!!!
I then bought a new Transcend 32GB Class 10 card, and until now, this never happens, no reports from the application whatsoever, and no media process eating my battery.
I just published this app in the play store now, this is the link:
https://play.google.com/store/apps/details?id=com.sdcardmonitor
It might be a bad sd card, i used to get that error on another phone when using a certain sd card but when i tried another one it worked fine. Maybe try another card see if you get the error.
Apparently sgs3 have problems with SD cards anyway
http://forum.xda-developers.com/showthread.php?t=1906058
I had this happen to my friends phone the other day. Best thing to do if you can't access the information may be to run chkdsk /r which will check for bad sectors and recover any readable information. Move tour info off the card and try to reformat to fat32
Sent from my SGH-I747 using Tapatalk 2

[Q] Phone freezes when trying to access photos on ext. SD Card

I have 812 pictures in my Camera album on my external Toshiba 32GB Class 10 SD card. When I first got the phone in December, everything worked great, even after transferring from my EVO 3D. Now, whenever I try to access my stuff on my SD card through the Gallery app, it just freezes. I can hit home and exit the app, but back doesn't work and I cannot scroll anywhere. I can still access pictures via ASTRO and save stuff on to it..I just don't anymore, in case it goes corrupt. Any solutions? I tried searching, but no one seems to have the same problem as me..
Lol. Sounds like a simple cache issue with the gallery. Go to settings, application manager, all apps, find gallery, try clearing cache, and if that doesn't solve the problem, delete data. This will not delete your images. I think it may or may not delete your thumbnails. Just scroll over the images again and a thumbnail is remade. Nothing will harm your photos.
Sent from my SPH-L710 using xda app-developers app
kkarson said:
I have 812 pictures in my Camera album on my external Toshiba 32GB Class 10 SD card. When I first got the phone in December, everything worked great, even after transferring from my EVO 3D. Now, whenever I try to access my stuff on my SD card through the Gallery app, it just freezes. I can hit home and exit the app, but back doesn't work and I cannot scroll anywhere. I can still access pictures via ASTRO and save stuff on to it..I just don't anymore, in case it goes corrupt. Any solutions? I tried searching, but no one seems to have the same problem as me..
Click to expand...
Click to collapse
hmmm... I would normally say that the 800+ images in one gallery might be the cause of the problem. But you say that it was working fine previously. Even then, I'd recommend to split the images into different folders (maybe based on month they were taken) to minimize the amount of thumbnails that gallery has to process and look through.
I'm assuming you've done the MA6 and MB1 updates. Perhaps upgrading the phone to 4.1.2 caused this? I haven't heard of anything similar on XDA, but I'd stick with kkarson's approach and clear cache from the gallery app. Hope that works for ya!
Already tried clearing the cache and data from the Application Manager, but still the same results. I have a folder of old camera photos from my EVO 3D with 1780 photos in it, and it opens and I can view the photos perfectly fine, with no lag or freezing. But when I open the "Camera" folder on the ext. SD card, it just freezes and I have to go back to the home screen. I just upgraded to MB1 today and still the same results..
Sent from my SPH-L710 using xda app-developers app
Maybe there's corrupted files on the SD card causing the phone to choke when it tries to read them. If you have windows 7 or XP you can put the card in your pc, (with a card reader or usb card reader), then right click on the card and choose properties. Select the tools tab in the properties box. The first option is error checking which will scan the disk and fix errors (if fix errors is checked). However, if there are corrupted files on the SD card it might be going bad and should be reformatted.
I have the same issue. I havent found a fix. I even formatted my external SD card.. didnt help.
MadFlava said:
I have the same issue. I havent found a fix. I even formatted my external SD card.. didnt help.
Click to expand...
Click to collapse
No fix. Your Sd card is done. The fix is get a new one.
Also the op likely has Sd card problems and not a phone problem.
EzDuzit said:
No fix. Your Sd card is done. The fix is get a new one.
Also the op likely has Sd card problems and not a phone problem.
Click to expand...
Click to collapse
The card isnt that old and isnt giving any read/write errors.
I guess that could be the case.. its a class 10 Sandisk card.. I would think it would last more than a couple of months.
MadFlava said:
The card isnt that old and isnt giving any read/write errors.
I guess that could be the case.. its a class 10 Sandisk card.. I would think it would last more than a couple of months.
Click to expand...
Click to collapse
Have you benchmarked your read/write speeds to your external sd?
MadFlava said:
The card isnt that old and isnt giving any read/write errors.
I guess that could be the case.. its a class 10 Sandisk card.. I would think it would last more than a couple of months.
Click to expand...
Click to collapse
I'm looking at a Sandisk 32GB class 10 ultra card that I got right after xmas so it's only 3 mopnths old. It started spitting out corrupt files after only 1 month. Eventually I'll get another card. But if my phone ever random restarts, or suddenly locks up, or I notice media is using a lot of battery, I know if I run scan disk on the card it will show errors. It lasts for a few weeks between formats.
There are also tons of posts from people that have had sd card failures on this phone (also with new cards).
Scan of my card after phone acted up.
Uploaded with ImageShack.us
I bought a new class 10 PNY card today. Once I get some pictures on it, I guess we'll see if that was the issue.
Sent from my SPH-L710 using xda premium
MadFlava said:
I bought a new class 10 PNY card today. Once I get some pictures on it, I guess we'll see if that was the issue.
Sent from my SPH-L710 using xda premium
Click to expand...
Click to collapse
Dont worry you're not alone, theres a thread in general that had a ton of posts and the thread title was "If your sdcard failed on you, what recovery were you on?"
Many have had to purchase 2 or 3 cards until they got one that didnt go bad or corrupted. If you got the sdcard (the one that failed) very recently, you could call the manufacturer and tell them it failed on you, I'm sure they would send a replacement because I've seen others do it and they got their replacements in a timely manner
CNexus said:
Dont worry you're not alone, theres a thread in general that had a ton of posts and the thread title was "If your sdcard failed on you, what recovery were you on?"
Many have had to purchase 2 or 3 cards until they got one that didnt go bad or corrupted. If you got the sdcard (the one that failed) very recently, you could call the manufacturer and tell them it failed on you, I'm sure they would send a replacement because I've seen others do it and they got their replacements in a timely manner
Click to expand...
Click to collapse
Well, the new card doesnt work any faster than the old card. At this point, Im thinking its not the card.
I guess I'm just gonna have to get a new card....this one is only 6 months old!!
Sent from my SPH-L710 using xda app-developers app
My Verbatim class 10 16gb sd card works just fine on my SGS2 and computer but it freezes like hell the SGS4. i want it in my SGS4 ...any advice please..i formatted and still the same
kremori said:
My Verbatim class 10 16gb sd card works just fine on my SGS2 and computer but it freezes like hell the SGS4. i want it in my SGS4 ...any advice please..i formatted and still the same
Click to expand...
Click to collapse
This isn't the section for the S4.

[Q] My sd stopped working

So my SanDisk 32gb sd card stopped working and became completely unresponsive no matter what device i put it in. I tried it in various computers and my tablet and nothing will recognize it except the xperia play and all it says is blank SD card and i tried to format it but it wont even format. Is there anyway to force my SD card to format so i can use it again or is it dead.
I've had the same problem mate.
It was the SanDisk 32gb also so it's probably a bug with the memory card.
There's nothing you can do except for getting a new one
Now I have a Sony 32gb and I almost had the same problem on that....when I insert it into my tablet it sometimes says damaged sd card. But it still works.
Sent from my R800i using xda premium
How old is the card?
Sent from my R800i using xda app-developers app
The card is only a year old, only used it for 6 months, this is the second card to go bad in this phone, same brand and size card also
but i have 2 in my tf700 and they perform like a dream, and this is my 3rd xperia play, so not sure what the issue is, maybe i keep getting bad phones
Hope you dont mind my asking. But, Do you have a habit of unplugging the SD card from your computer without first stopping the usb function on the task/start bar?
i never unplugged the usb cable i would always disable usb mode on my phone, but the very few times i took the card out and put in in my sd card reader i never disabled it, then again, ive never disabled it on any usb device ive ever owned and ive never had a failure like this

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