Google Voice and an outrageous phone bill! - EVO 4G Q&A, Help & Troubleshooting

I just got my bill from sprint and umm HOLY CRAP! 911 bucks. Evidently since I use the google voice app to make all my calls Sprint recognizes this as a land line and I got charged for all calls. I have my google # as a free number thru sprint but the google app uses another number to forward the call. So is there a google app that calls your google number then processes it that way so it looks like you're calling your google number?

HeyRobi said:
I just got my bill from sprint and umm HOLY CRAP! 911 bucks. Evidently since I use the google voice app to make all my calls Sprint recognizes this as a land line and I got charged for all calls. I have my google # as a free number thru sprint but the google app uses another number to forward the call. So is there a google app that calls your google number then processes it that way so it looks like you're calling your google number?
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download google voice call back from the market and use it to make calls with your gvoice number

Wow, if this is real and legitimate, this needs major attention, and needs to be posted everywhere. I don't use G Voice, but I believe most people using the aosp roms and the Z ports are using google voice, and would probably really love to know about this.
Sent from my PC36100 using XDA App

scottspa74 said:
Wow, if this is real and legitimate, this needs major attention, and needs to be posted everywhere. I don't use G Voice, but I believe most people using the aosp roms and the Z ports are using google voice, and would probably really love to know about this.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Absolute Real and Unfortunately Legit! Sprint has free mobile to mobile but if you make a Google voice call you will notice a screen pops up showing you the number it's calling. I never thought about it but I had no outbound calls on my phone that I actually dialed since I use google voice for ALL my calls. Now the funny thing was I was going down the list of random numbers on my bill and I can call them and my cell phone will ring, because it was the forwarding number. Sprint is going to credit me the money but told me to delete the app they will only do this once.

t3project said:
download google voice call back from the market and use it to make calls with your gvoice number
Click to expand...
Click to collapse
Thanks!
(()()()()

*sigh* Old news is old.
By default, here's how GVoice and billing works:
IF you setup "Caller ID (incoming): Display caller's number" in the Google Voice site's settings:
Incoming call from a cellphone: Anymobile Anytime (unlimited/free)*
Incoming call from a landline: Regular (limited/not-free)*
Outgoing call to any number: Regular (limited/not-free)*
If you use Google Voice Callback from the Market, Gv will call you using your GV number.*
*Usually. Not 100% of the time guaranteed.
Also, OP, how'd you get Sprint to make your GV number free?

How many calls do you make per month? I use Google Voice all the time, even for business and have never gone over the limit.

Related

Google Voice Help?

I'm thinking about signing up for Google Voice, but it's telling me I either can use my current number or get a Google number and I have no idea which to pick. My main interest is Google Voicemail where I get transcripts, etc... but I don' want to miss out on the features that you get if you use a full Google voice number, even if I don't use them immediately and only use them at some point down the road.
Can I get a GV number, have my busy and unanswered call get forward to Google (for free on Sprint), and have the ability to in the future use my GV number for the other features as well?
Thanks.
i have a gv number and i still get transcripts and such via email when i have voicemails on my regular number
nenn said:
i have a gv number and i still get transcripts and such via email when i have voicemails on my regular number
Click to expand...
Click to collapse
So, I signup for GV and get the number, then call sprint (do I have to call them?) to setup a conditional forward of my number on Busy/Unanswered to my GV number.
Then when I'm using my phone, it's still using my normal Sprint number to dial and receive?
You don't need to call sprint at all. Signup for google voice. Confirm your cell number on google voice online. After everything is setup dial *28 then your gv number on your phone. All of your voicemails will go to google voice now. to deactivate it, dial *28 then gv phone number.
Really? Because when I told google voice to handle sprint voice mail during setup it told me that wasn't possible with sprint yet...
Sent from my PC36100 using XDA App
GV
GV can handle your voicemails without having GV take over your phone. You lose virtual voicemail, but you gain transcribed voicemails and the ability to listen to them online.
BmoreBadBoy said:
Really? Because when I told google voice to handle sprint voice mail during setup it told me that wasn't possible with sprint yet...
Sent from my PC36100 using XDA App
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Click to collapse
no it works, that just means that you wont be able to 'listen' in on a phone call and be able to pick up when someone is leaving a voicemail aka screening
or like the previous user above me said.... virtual voicemail
google voice is bad ass, i really like it.
if the 'broke' people or the folks who always buy prepaid was smart...they would just buy an android phone outright on ebay, craigslist or something and get a google voice number
i mean free calls anywhere in the US and text messaging?
damn near free phone.
i use it when i call phones who dont share same carrier... or low on minutes or whatever, etc etc.
the blocking a number feature is bomb too!!! not to mention dedicated voicemail greetings for each user/number

Google Voice on E4GT

Has anyone figured out a way to use Google Voice as the primary voicemail app?
snapa55 said:
Has anyone figured out a way to use Google Voice as the primary voicemail app?
Click to expand...
Click to collapse
Yeah, you go to the website
google.voice.com
and you can configure your settings there.
To my knowledge, there's no way to set Google Voice as the primary way to handle voicemail, like there is on the Evo 4G.
I don't have my phone yet (being delivered today), but why would using the instructions from the google voice website not work? What happens when you try?
I think it is *28 then your google voice number.
Google voice voicemail is set between the account and your GV account... it is completely unrelated to the phone. The app can retrieve the VM's and help you setup the voicemail, but it isn't required.
Its working for me.
Hey, quick question. I set up google voice, but now it's my primary phone number for when I text my friends. Is there a way to undo this? Even after uninstalling it, my primary texting number is my google voice number.
Login from a desktop and deactive your google number. You have a limited time before losing your sprint number.
Sent from my SPH-D710 using XDA App
If you go to the website voice.google.com - there's an option in there to integrate voicemail. On the phone settings you can click 'activate google voicemail on this phone'
basically it forwards the call at the last ring to your google voice voicemail and skips your sprint one.
Then that voicemail shows up in the google voice app, or you can set it to email you and even have a written transcript.
That's what I'm set up like. I dig it.
Works fine here. I had a little trouble getting it activated... I think this was because I was expecting it to switch too quickly after I set it up. You have to give it a few min/hours to start rolling your voicemail to Google Voice.
It will ask you to dial *38 and your number and it never works for me. Just make sure you have your sprint phone listed to forward to on the GV settings online and then install the app on your phone and go through the setup on the app and your voicemail will use GV...at least it does for me.
I had to remove it on my NS4G, caused me nothing but problems. And then when I did remove it I had to call sprint and have them reset my account because I was unable to receive calls and callers just got hung up on rather than connected to my voice mail.
I never let Sprint take over my GV number...I made it so I still had the choice to use my sprint or GV number. I ported my number to GV so I could go to any carrier I wanted to and have as many phone ring on the same number. I have a boost phone also that rings my GV number.
I have never been able to get voice mail without the app while my number was integrated. How do you get voicemails without the app? Do you just call your own number?
Sent from my SPH-D710 using XDA App
420247paul said:
I have never been able to get voice mail without the app while my number was integrated. How do you get voicemails without the app? Do you just call your own number?
Sent from my SPH-D710 using XDA App
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No you have to have the app
That didnt work out so well for me. If you ported for free because you are on sprint as soon as you cancel your service that number is inactive. I had to choose between my number and this phone and I took the phone and dont regret it one bit
alnova1 said:
I never let Sprint take over my GV number...I made it so I still had the choice to use my sprint or GV number. I ported my number to GV so I could go to any carrier I wanted to and have as many phone ring on the same number. I have a boost phone also that rings my GV number.
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Click to collapse
Sent from my SPH-D710 using XDA App
420247paul said:
That didnt work out so well for me. If you ported for free because you are on sprint as soon as you cancel your service that number is inactive. I had to choose between my number and this phone and I took the phone and dont regret it one bit
Sent from my SPH-D710 using XDA App
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I ported my number when GV started porting long before sprint got involved...I payed 20 bucks for it.

Using Google Voice for VM

Does anyone know if you use Google voice for voicemail only, does sprint quit classifying the number as a mobile for free minutes?
Also, can you still roll your Google voice number to your cell if you use GV for voicemail?
Sent from my SPH-D700 using XDA
virgillette said:
Does anyone know if you use Google voice for voicemail only, does sprint quit classifying the number as a mobile for free minutes?
Also, can you still roll your Google voice number to your cell if you use GV for voicemail?
Sent from my SPH-D700 using XDA
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Click to collapse
Integrate google voice with your sprint number. Problem solved.
Sent from a CM9 powered Epic.
I know calling a Google voice number isn't included in your free cell phone minutes as they don't consider GV a cell number.
Also I know you can't forward a GV number to another GV number. I use GV for business calls. Currently I can forward to my cell when I want. I am asking if I lose that ability if I use GV for voicemail.
Sent from my SPH-D700 using XDA
virgillette said:
I know calling a Google voice number isn't included in your free cell phone minutes as they don't consider GV a cell number.
Also I know you can't forward a GV number to another GV number. I use GV for business calls. Currently I can forward to my cell when I want. I am asking if I lose that ability if I use GV for voicemail.
Sent from my SPH-D700 using XDA
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Click to collapse
I believe the issue is that you and your business would share outgoing messages. That is why I do not use it for my Sprint number and only for my business number. I remember reading about the minutes issue. If you get the right supervisor, they can add 3 landline phone numbers to your account which you can call for free. I forgot what it was called but it took me to calls and a supervisor and they added it to both my lines and of course put my Google Voice number in as 1 of the numbers.
I was more concerned for all the people that call me expecting that they are calling my cell and getting a free call. I think I will just leave VM with sprint. Thanks for the info.
virgillette said:
I was more concerned for all the people that call me expecting that they are calling my cell and getting a free call. I think I will just leave VM with sprint. Thanks for the info.
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Click to collapse
Yes that is a Google issue and how they are listed on each carriers' servers. I am not sure who would be responsible to fix that. I would guess Google. It needs to detect the type of device it is forwarding to and broadcast that properly to the carrier. It may be a landline that some people use, it may not be.
Sent from my SPH-D700 using xda premium

[Guide] Switch Verizon VVM to Google Voice and save

A few months ago I found several incomplete resources on the web to set up Google Voice as your voice mail service instead of using your carrier. In the case of Verizon, I was even more disgusted to pay $2.99 per line per month for a service that should be included with every smartphone. This guide is intended to be a more complete solution to using Google Voice as your voice mail service on Verizon.
Why Google Voice?
- Integrated FREE visual voice mail on your Galaxy Nexus (don’t pay Big Red more than you have to). Access from your call log or the Google Voice app.
- Transcripts of the message e-mailed to you (the translation is not very accurate, but you can get the main point of the message in most cases before you listen to it).
- Access your voicemail on your phone, tablet, or web browser.
Setup:
1. If you haven’t already, request a Google Voice number from http://bit.ly/obMhcy (Don't port your number, just get a new one from Google - porting your number from Verizon to Google Voice will cancel your Verizon service).
2. Once you have your Google Voice number, install the Google Voice app on your phone http://bit.ly/QDySzs
3. Once all signed in to the Google Voice app, you are ready to set up FREE visual voicemail on your Galaxy Nexus.
4. Go to your Phone app settings (not Google Voice, but the actual Phone app that makes your phone a phone). Under “Other Call Settings” is a “voicemail” option, open that. Under “Service” select Google Voice. You will get a pop up warning that your carrier cannot be autoconfigured, but just acknowledge the warning and continue on. To make this function on Verizon, you need to setup a “Number Busy/No Answer Call”, also known as conditional call forwarding by following this simple step:
Dial *71 [Your GV #] then hit Send — (*71-###-###-#### then Send)
You’ll hear a few beeps and then you’ll automatically be disconnected. This is a free Verizon calling feature that reroutes an unanswered call to the 10-digit number provided after the *71, which is your Google Voice number in this case. Make a test call to your cell phone number from another phone to make sure all is working – you can set up your personal message later.
Now, anybody that calls your cell phone (GV or regular cell number) will be redirected to your Google Voice voicemail. This way you can keep your Verizon phone number and still manage voicemail online (replay/save messages to your computer) and get transcriptions.
There are options on the Google Voice web interface to record a personal message, which can be different depending on who is calling. For example, a message for friends, one for work, etc. The Google Voice settings page is also where you set up your account to receive e-mail notifications of voicemails with transcripts, etc.
Don't forget to cancel your Verizon VVM subscription once this is complete and working, and uninstall yet another Verizon app from your Nexus device. :good:
Thanks OP! As someone who has used Google Voice for a few years I fully support this thread.
I ran this since Google Voice was in beta on VZW. No other way to have it.
Sent from my Nexus 7 using Tapatalk HD
Thanks, works great!! I Love how I can play VM right from the phone app!! And read them in the voice app. So sick. Thanks a lot
And if your plan supports it, add your GV # to your Friends & Family list to make voicemail airtime free (won't use minutes)
jpinsl said:
And if your plan supports it, add your GV # to your Friends & Family list to make voicemail airtime free (won't use minutes)
Click to expand...
Click to collapse
The VMs are downloaded and stored in the app via data, you wont ever have to call VM again.
I believe you are thinking of the old trick, change the GV settings to show your GV# instead of the callers #.
Thanks for posting this. I'm going to give it a go.
WiredPirate said:
The VMs are downloaded and stored in the app via data, you wont ever have to call VM again.
I believe you are thinking of the old trick, change the GV settings to show your GV# instead of the callers #.
Click to expand...
Click to collapse
Actually, I'm thinking that rather than burn data-bytes, I just reprogram the phone to call my GV# when I press and hold 1. By listing it in F&F, it's a free call, doesn't use data and works exactly like my carrier's VM.
Google voice has been working great for me for a couple months and is a huge step up from regular voicemail.... Highly recommended! Thanks for the guide.
jpinsl said:
Actually, I'm thinking that rather than burn data-bytes, I just reprogram the phone to call my GV# when I press and hold 1. By listing it in F&F, it's a free call, doesn't use data and works exactly like my carrier's VM.
Click to expand...
Click to collapse
Yeah but doesn't that defeat the purpose? If you're going to do that why not use the carriers VM? And I cant imagine that downloading a voice mail message uses much data. Oh well, to each his own.
So, is there anything I need to watch out for when flashing other ROMs
sent from the bathroom
geomonroe said:
So, is there anything I need to watch out for when flashing other ROMs
sent from the bathroom
Click to expand...
Click to collapse
Set up phone as per instructions, don't have to do the *71 part. I've been doing this for a couple years now, and I tend to flash a different rom a few times a week, no problems.
Really want to screw the man? Just get a free sip line hooked to your gv number. All you need is a data plan. Saves big $$$$$
Phazmos said:
Set up phone as per instructions, don't have to do the *71 part. I've been doing this for a couple years now, and I tend to flash a different rom a few times a week, no problems.
Really want to screw the man? Just get a free sip line hooked to your gv number. All you need is a data plan. Saves big $$$$$
Click to expand...
Click to collapse
I did the *71 thing. Now I can't send messages
sent from the bathroom
geomonroe said:
I did the *71 thing. Now I can't send messages
sent from the bathroom
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Click to collapse
[SOLVED] disabled through app now I can send through either. The two different numbers are messing with my peeps, I have had the same number for years. Plus when you look below the surface there can be charges
sent from the bathroom
geomonroe said:
[SOLVED] disabled through app now I can send through either. The two different numbers are messing with my peeps, I have had the same number for years. Plus when you look below the surface there can be charges
sent from the bathroom
Click to expand...
Click to collapse
Have gv ring all numbers when a call comes in. No matter which is dialed, no matter which is in use, you'll get the call. Been working that way for me for a couple years. Texting the vz number will incur a charge, but that's about it. Only extra charges I see are from those texts. No cost if texts go to gv number.
Phazmos said:
Have gv ring all numbers when a call comes in. No matter which is dialed, no matter which is in use, you'll get the call. Been working that way for me for a couple years. Texting the vz number will incur a charge, but that's about it. Only extra charges I see are from those texts. No cost if texts go to gv number.
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Click to collapse
Texting through Google voice is a nightmare. This thread's purpose was to show folks how stop paying Verizon for the ability to have visual voice mail on your smartphone.
Sent from my Xoom using XDA Premium 4 mobile app
Thanks for this! Had no idea I could even change the voicemail to something else. I got so tired of the voicemail icon constantly making my notification light blink since I never check it. Hell, I had no idea verizon even offered a visual voicemail service. +1Google
Youmail.. The best free visual voicemail ..use on all my phones and tabs.. And best of all works perfect and simple to setup
Sent from my QMV7A using Xparent Purple Tapatalk 2

Google Voice not ringing

I have Google Voice since it's inception. Works well with AT&T and Verizon.
Now I got T-Mobile, I've been having tons of issues. More often than not, my phone no longer ring when call mage to Google Voice.
Anyone see this issue? And yes, I stop Google Voice app and the Web interface with T-Mobile number.
Not only do you have to uninstall google voice back to Carrier you must go on your Google account and disconnect from your account.
Of course google doesn’t make it easy to find. I cannot remember the correct spot to change the options and the help was not very good.
If you don't change google then when anyone calls the caller gets a message that the google subscriber is not available. That is why your phone doesn't ring.
Make sure all phone settings have T-Mobile number. Sometimes google voice doesn’t clean up nicely.
Sent from my SM-N900T using XDA Premium 4 mobile app
lanwarrior said:
I have Google Voice since it's inception. Works well with AT&T and Verizon.
Now I got T-Mobile, I've been having tons of issues. More often than not, my phone no longer ring when call mage to Google Voice.
Anyone see this issue? And yes, I stop Google Voice app and the Web interface with T-Mobile number.
Click to expand...
Click to collapse
go to a laptap, go to the google voice page. now look where u usually go to logout, look underneath that blue contact picture and youll see a settings button now go click that. now be carefule, now under the phones tab make sure your mobile number you want connected is selected and if its not listed then add it. once your mobile number appears up, delete the old number. make sure the new number is selected. click save. and your set now. i hope that helped you
Thanks all. Followed the instructions and so far the phone rings when someone called my Google voice number.
But now all voice mail goes to T-Mobile and SOMETIMES the same message goes to Google Voice. Aaagghh... This is so frustrating. I never had this problem with AT&T.
I don't know if this will help you.
Check your call forwarding options.
If call forwarding is set on check what number it is using. T-MOBILE or Google number.
Sent from my SM-N900T using XDA Premium 4 mobile app
And what plan do you have? If you have prepaid, you can't do the call forwarding for voicemail. There is an option though. Call 611 and tell them to disable voicemail completely. They will ask you a few times if you REALLY want that, but will do it. Now Google Voice can get the voicemail.
ttabbal said:
And what plan do you have? If you have prepaid, you can't do the call forwarding for voicemail. There is an option though. Call 611 and tell them to disable voicemail completely. They will ask you a few times if you REALLY want that, but will do it. Now Google Voice can get the voicemail.
Click to expand...
Click to collapse
I have Simple Choice Plan, a regular postpaid plan.
smaisonville said:
I don't know if this will help you.
Check your call forwarding options.
If call forwarding is set on check what number it is using. T-MOBILE or Google number.
Sent from my SM-N900T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Yes, it's already setup in Google Voice website.
I don't know what I did, but today it is working just fine. Phone ring, voicemail goes to Google Voice. Really weird. ... Don't know if something changes on T-Mo side.
I'll keep monitoring.

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