[Q] Evo Buttons Stopped Working - EVO 4G Q&A, Help & Troubleshooting

I've seen a lot of these threads on random android forums, never with much resolution, which is frustrating.
My power button has stopped working entirely. I took it into the Sprint shop, they spent an hour with it, came back out and said they could find no reason it shouldn't be working. It's an obnoxious fix, but I downloaded "No Lock" from the marketplace and set the screen to shut off after 15 seconds. Now I press a volume key to turn on my screen...
Now, when it gets annoying is when I went to install Cyanogenmod 7 tonight. The power button obviously doesn't work. Widgetsoid's reboot button is ignored entirely if I do Shut Down, Reboot, Bootloader, or Recovery. It's A-OK with Hot Reboot. So the only way I've gotten into the bootloader to wipe/install CM7 is to pop out the battery, hold VolDown, and put the battery in. Peachy. But once I'm into the bootloader, now not only does power (which is now my "enter" button) now work, but the volume buttons are unresponsive as well. So no scrolling.
I'd love to call up HTC or Spring and see what I can do about a replacement (which might not even happen, I don't have a warranty), but I can't un-root the device to send it in.
Any insight you guys have would be greatly appreciated...

Is there an SDK or something that would allow me to remote control the phone using my computer via USB? I'm completely at a loss here.

END_OF_FLESH said:
Is there an SDK or something that would allow me to remote control the phone using my computer via USB? I'm completely at a loss here.
Click to expand...
Click to collapse
I believe you are referring to adb?
and you can unroot via adb, just search around, I'm sure you'll find something on it.
btw, does Sprint know you rooted your phone? if they didn't find out, then you still have a warranty

Samzebian said:
I believe you are referring to adb?
and you can unroot via adb, just search around, I'm sure you'll find something on it.
btw, does Sprint know you rooted your phone? if they didn't find out, then you still have a warranty
Click to expand...
Click to collapse
Yeah, I'm just not as familiar with ADB as I'd like to be.
Not so much looking to unroot, as reload HTC Sense so they don't think to look haha. And yeah, when I brought the phone in today it was very obviously modded. They restarted it and the Cyanogenmod 6 flash screen came up. The guy looked a little confused. He was more than willing to help out, but I'm not so sure it would be the same if I sent it in. They definitely wouldn't replace it.

Alright, so I have ADB up and running with no issue. Got it to give me my device's serial #. At this point, how do I hijack the phone's bootloader and force it to wipe and install the ZIP of CM7 that's on the SD card?

Related

Question about Rooted G2

I have a question. My G2 Screen turned off and won't turn back on. I've tried everything but nothing works. The phone still charges and turns on but the screen is black. My phone is rooted. If I send it back to T-Mobile for a replacement, will they find out its rooted?
ImABoss said:
I have a question. My G2 Screen turned off and won't turn back on. I've tried everything but nothing works. The phone still charges and turns on but the screen is black. My phone is rooted. If I send it back to T-Mobile for a replacement, will they find out its rooted?
Click to expand...
Click to collapse
Possibly.
I believe there's a way to go back to stock without using your screen (via ADB).
Are you sure its turning on at all? To the capacitive buttons/keyboard buttons light up?
Sent from my HTC Vision using XDA App
Personally I had my first G2 malfunction on me after I had my phone perma-rooted. The SD reader no longer functioned properly so I couldn't access any data consistently which made it impossible to unroot it.
In the end I called tmobile and told them that my phone's sd card stop reading properly and they sent me a refurbished model with no additional charges to my account. I know for a fact that if put the phone on recovery mode you can definitely tell if the phone is rooted or not. If it's your last resort then I would chance it, but you're risking them sending you back another phone with a pretty hefty bill. (read somewhere if they find out that you're phone's been rooted, they're required to *keep* the phone)
OriginalGabriel said:
Possibly.
I believe there's a way to go back to stock without using your screen (via ADB).
Are you sure its turning on at all? To the capacitive buttons/keyboard buttons light up?
Sent from my HTC Vision using XDA App
Click to expand...
Click to collapse
Yes the phone turns on and the capacitive buttons and keyboard buttons light up. I can hear the sound if someone calls it rings. The only problem is the screen is black and won't turn on. If there is a way to unroot it via ABD that would be great. Do you know where I can find instructions on that?
nguyen925 said:
Personally I had my first G2 malfunction on me after I had my phone perma-rooted. The SD reader no longer functioned properly so I couldn't access any data consistently which made it impossible to unroot it.
In the end I called tmobile and told them that my phone's sd card stop reading properly and they sent me a refurbished model with no additional charges to my account. I know for a fact that if put the phone on recovery mode you can definitely tell if the phone is rooted or not. If it's your last resort then I would chance it, but you're risking them sending you back another phone with a pretty hefty bill. (read somewhere if they find out that you're phone's been rooted, they're required to *keep* the phone)
Click to expand...
Click to collapse
Yeah that will be my last resort. But right now I'm trying to look everywhere for instructions on how to unroot it using ADB but no luck yet.
If anyone on the forum can point me in the right direction as to where I can find instructions on how to unroot using ADB will be great.
So I turned of the g2 and plug it in and webt into adb devices and it says the phone is in recovery. So if anyone knows a way to unroot this way from ADB would be helping me out a lot.
idk how to unroot via adb but have you tried putting a stock rom in the sdcard, go into hboot mode on the g2, even though you cant see anything on the screen just find a pic online of hboot mode, then move the volume button to recovery then select it, then you will be in recovery the select install zip and even thought u still can see anything you could do the same thing i told you to do for hboot mode, so then install the rom. tell if that worked. i have the same problem with my htc g2. if that doesnt work then its the lcd screen its self.

Hardware Workaround

My phone fell last week and happened to land right on the power button and of course nothing else. Ive been trying to be careful and keep on a full charge and not let it die but of course the inevitable happened and i ran out of battery. Is there any way to turn my phone on without my power button such as ADB or am i screwed? i'm still new to all this, my Dinc is rooted and i was using my trackball to wake my phone
There was someone who wrote up a nice tutorial on how to replace the on/off button on the board, the switch is like under $5. May be worth a shot if the switch is bad vs getting a new phone. I'll try to find the thread.
EDIT:
Here: http://forum.xda-developers.com/showthread.php?t=1195729
Page 2 is where you get the link for the power switch itself, and page three the OP has a great write-up on how to replace it.
there is no way to ADB it from my comp tho? i have an SLCD screen and i have had to reset via an RUU so i figure there must be a command somewhere to probably turn it on that way. but i might be mistaken
mtbman said:
there is no way to ADB it from my comp tho? i have an SLCD screen and i have had to reset via an RUU so i figure there must be a command somewhere to probably turn it on that way. but i might be mistaken
Click to expand...
Click to collapse
List of ADB Commands
That's a link to the commands you can use ADB for. I don't see one that will turn the device on if it is off...I know using fastboot reboot you could reboot a phone, but I don't know if that would work if the phone is off?
i just opened it and i don't think the switch is fried, the plastic switch is lodged and it doesn't move, i'm gonna try and find a way to jerry rig it to move again
EDIT: i think it is the switch :/ darn it

"Bricked" After Overheat Auto-Shutdown - Desperate To Retrieve Data

Hi,
I'm genuinely sorry if this is an often repeated thread, but I couldn't find anyone here suffering from exactly the same symptons as me.
I've had my One X for a couple of months, it's completely unrooted and has nothing on it you can't get from Google's app market. I'm with Orange, in the UK, so the phone's running all their default stuff.
My phone's been running quite hot ever since I got it, but, today, I had it in my pocket while I drove to work (20) minutes, and it must have overheated and turned itself off.
I couldn't turn it on, and, in my panic, I held the power button for ten seconds, and saw the buttons at the bottom flash. Since then, nothing at all, no charging light (from USB or mains). I've tried all combinations of power/volume button presses and absolutely nothing has happened at all. Nothing at all since the first button flashes on the first long power button press (10 seconds). Now, it's been like that for about 8 hours and has been on and off charge all day, to no avail. (no LED at all, at any point, red nor green).
I've just got back from holiday and have a tonne of pictures and vids I have probably lost, but want to try to recover. I'd be really, really grateful for the assistance of the experienced people here. I'm, as you may have picked up, a hopeless newb.
When I connect via laptop to USB, the computer (Windows 7) detects an APX device, whatever that is, but the automated driver installation fails. Nothing shows up in Windows explorer.
Is there anything I/You/We can do?
My last resort is to send it back to Orange, and ask if they can retrieve data, but I expect they'll just send a new phone and wipe/refurbish my old one for someone else.
Is it possible to send phones back to HTC for repair, without losing data?
And finally, although I've not seen anything on the screen at all, no bootloaders, no recovery screen, nothing, might some combinatin of my button-mashing have already wiped the phone?
On a scale of One to OH DEAR...how screwed am I?
Please help me, XDA!
Edit: Ah, I can see it as a device, actually. Shows up as an "APX Device", but I can't do anything with it.
Did you press power + volume up?
If so, it's in "bricked state" now and only HTC can recover it.
Sent from my HTC One X using xda app-developers app
Flo95 said:
Did you press power + volume up?
If so, it's in "bricked state" now and only HTC can recover it.
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
Yeah, I think once I tried everything else I tried that.
Is this what NVFlash can get around on other phones, but not the One X?
Assuming that's what I have done, will HTC be able to recover my personal data? I don't care about app-data, just photos and vids.
Should I go through HTC directly, or through my mobile network/carrier? The phone should still be in warranty, it's only a couple of months old.
Edit: Although, one thing to add to that is that at no point, apart from the very first 10-second power button press, did anything happen on the phone at all. If that makes any difference, at all.
I had a chat to an HTC customer services bod, who said that even if they can recover data during a phone repair they automatically wipe it, due to the Data Protection Act (UK).
Anyone happen to know if you can waive your right to data portection in certain instances?
JimBadger said:
I had a chat to an HTC customer services bod, who said that even if they can recover data during a phone repair they automatically wipe it, due to the Data Protection Act (UK).
Anyone happen to know if you can waive your right to data portection in certain instances?
Click to expand...
Click to collapse
trust me, backup and restore, even if you waived your rights and htc confirmed they wouldn't wipe it, i guarantee you 100% you would still get a phone back that has been wiped.
lawrence750 said:
trust me, backup and restore, even if you waived your rights and htc confirmed they wouldn't wipe it, i guarantee you 100% you would still get a phone back that has been wiped.
Click to expand...
Click to collapse
I know you're probably spot on there. It's potentially more trouble to HTC than it's worth, to go messing with personal data.
But, my phone's all but dead. I can't backup and restore.
Unless I can figure out how to make sense of this "APX" device detection thing.
Can I still somehow root my phone, if the only "access" I ahve to it is seeing it as an APX device? I can't do anything with it. I can't get into the bootloader to unlock it to allow rooting.
Or can I?
would a battery pull prompt the phone to start normally again possibly? The phone isn't hard to open, but htc will probably know if it has been since you might make a mess of some of the glue and shields in there.
Edit: Did you ever enter your dropbox details into your OneX? because it should have auto camera upload on by default. Check your camera upload folder of your dropbox on the web if so.
This may be useful for the s off development. It seems overheat protection may trigger apx
Sent from my HTC One X using Tapatalk 2
If I get desperate enough I might try pulling it open....
I never setup Dropbox, unfortunately. Nice idea though, and I sure as hell will next time.
If my phone's death can further the cause of open One X's for all, then I'm all for it. At this point, I'd pay someone to try and get my data off, too.
If someone wants to talk me through trying to access it in this "apparent" APX mode, I'm up for experimenting.
unfortunately I am also in the same situation,
my HTC OneX has a MIUI ROM, and today while I was playing it is locked, I pressed for 5 seconds the power button and the phone will go off at the time of restart anything! black screen and each function has ceased to work!
the strange thing is that for some time the FlashBoot worked, now no longer even that!
someone has found a solution to at least access to the memory to retrieve the data?
please help me
bubu said:
unfortunately I am also in the same situation,
my HTC OneX has a MIUI ROM, and today while I was playing it is locked, I pressed for 5 seconds the power button and the phone will go off at the time of restart anything! black screen and each function has ceased to work!
the strange thing is that for some time the FlashBoot worked, now no longer even that!
someone has found a solution to at least access to the memory to retrieve the data?
please help me
Click to expand...
Click to collapse
Your stuck in apx mode? You can't fix it afaik...
Can you access Bootloader?
-Sent from my IceCold One X!
hello,
unfortunately the phone does not give any sign of life, does not turn on even light that indicates that the phone is charging when connected to the PC will not connect adb and fastboot does not work.
I just want to retrieve the information that is in storage, my photos and some bailouts of applications, I do not care to save the phone.
is it possible? tell me yes please!
bubu said:
hello,
unfortunately the phone does not give any sign of life, does not turn on even light that indicates that the phone is charging when connected to the PC will not connect adb and fastboot does not work.
I just want to retrieve the information that is in storage, my photos and some bailouts of applications, I do not care to save the phone.
is it possible? tell me yes please!
Click to expand...
Click to collapse
Put your phone on wall charger for 5-7 hours and then press power button + volume down button until the Bootloader shows up...
However, if you can't access the Bootloader even now... Your screwed. ..
I had the same situation.mine was flashed in a wrong firmware then it stuck in a bootloop.but when i tried to charge it for two hours in order to flash RUU, the device went extremely hot, it's late when I noticed it.After removing the usb charger, from then on my device doesnt power on.no sign of life after all.

Seeking Assistance Q.Q!

Hi guys! I'm new to the board. I've done some searching and still haven't been able to resolve my issue so hopefully, with your expertise, I can get this fixed.
Here's the story: I bought a Galaxy Nexus (GSM) second hand from a guy on Craigslist. He showed me the phone, works and looks like new. Yippee!! Well, when I got home I see that there's a lock code on it.. Tried calling the seller a few times and left a VM - now it says the number is disconnected... Emailed, no response. So I looked on here and learned how to get into the Bootloader menu...except when I hit Power and VOL+/-, it just boots straight back into the lock screen..
I've installed the appropriate Samsung drivers on my PC and tried to get it to be recognized that way. However, it seems to be in mass storage mode because when plugged in it just mounts it like a drive. I've tried the "Toolkits" but since my PC isn't seeing the phone properly it never makes a data connection for ADB. So, what're my options? Am I completely SOL?
The phone is beautiful and would love to use it =(
Not sure what exactly you mean by "lock code". But could be a stolen and locked phone.
How does the prompt look like?
You can't get to the bootloader? Really? That's the weirdest thing I've heard actually ...
Are you SURE you pressed both volume up and down then pressed power? Sometimes, you might boot into the ROM first, then press the volume buttons.
Also, I believe that you gotta unlock to install drivers and use ADB commands at first. My phone didn't let me install driver on my computer when it was locked (screen turned off)
If you can't get to the bootloader, you ARE pretty much screwed.. since you can't use fastboot and adb commands either
abnah said:
Not sure what exactly you mean by "lock code". But could be a stolen and locked phone.
How does the prompt look like?
Click to expand...
Click to collapse
It's just the standard lock screen. Keypad, Date/Time.
kyokeun1234> Yes, I am certain I'm holding the buttons in - there is a "click" on both VOL+ and VOL- as well as the Power button.
I've tried holding them all in. Holding just the VOL- button (for ODIN) - same result. OS just boots normally and goes back to the keypad requesting the code.
HerroKitty said:
It's just the standard lock screen. Keypad, Date/Time.
Click to expand...
Click to collapse
Okay, that looks like the phone just wasn't reset (resetted? Help, please, English isn't my native =D) properly. If you somehow manage to get into the bootloader, no worst case. But how you can do that when the button-combo isn't workling is above my knowlegde. Sorry. :/
There is a "special" micro USB cord called a Jig that can be used to coax the device into download (Odin) mode simply by plugging it into the device.
Hopefully someone will come along and give information as to where you can obtain one.
Once the device is in download mode you should be able to use Odin to return the device to a factory state.
Edit: I read an article that claimed this jig is compatible with the Galaxy Nexus:
http://www.amazon.com/gp/aw/d/B0053H73JQ/ref=redir_mdp_mobile?redirect=true&ref_=ox_ya_os_product
Sent from my Galaxy Nexus using Tapatalk 2

Verizon G3 won't power up

Hey there. Hoping someone can help me out here. Long time lurker, and I used the search button, but similar threads did not help me out...
I was out and about yesterday, phone was fully charged, and working just fine. I had used my phone and place it back into my pocket. A couple hours later, I pull the phone out to check the time, and it won't turn on. I assumed the phone had shut itself off like it has in the past randomly. So I press and held the power button. Nothing comes on at all. Screen does not turn on, there is no boot sequence, no LED light, NOTHING. I proceeded to remove the battery and replace it, still no power. I press and held the power and volume down, NOTHING. I read on here about removing the battery and holding the power button for 15 seconds to clear any power in the phone, put the battery back in and on the stock charger for 15 minutes, then trying to power the phone up. NOTHING. I took the phone to Verizon, and they were no help, they could not power the phone up either. We even tried a different battery. I am not awaiting a refurbished phone... only problem is I have loads of pictures saved to the phone (I don't use an SD card).
I am creating this to reach out and see if any of you know of a method I can try to get this phone to begin working?
At the very least, I would like to pull the pictures and files I have downloaded onto the phone... and I am really hoping that there is a way! (I have my serious doubts since the phone doesn't power up... but still I want to ask).
Any help would be GREATLY appreciated!
And thanks in advance for anything that may be provided!
Two options I would try:
-leave the phone plugged in a whole night/day (original charger)
-try a spare battery (if you didn't already)
-clean all contacts
Definitely try leaving it plugged in for a while. Also, have you tried hooking it up to your PC? Does the computer recognize the device?
Rodeojones said:
Definitely try leaving it plugged in for a while. Also, have you tried hooking it up to your PC? Does the computer recognize the device?
Click to expand...
Click to collapse
Hi all, stumbled upon this thread while google searching. I'm also having similar problem as op. one moment the phone was working, next moment cant power it on no matter what buttons I press.
To answer this question, at least for me, when I hook it up to my PC it just shows QHSUSB_BULK, which according to my research means its been hard bricked.
I'm probably going to send it in for repairs
battle3321 said:
Hi all, stumbled upon this thread while google searching. I'm also having similar problem as op. one moment the phone was working, next moment cant power it on no matter what buttons I press.
To answer this question, at least for me, when I hook it up to my PC it just shows QHSUSB_BULK, which according to my research means its been hard bricked.
I'm probably going to send it in for repairs
Click to expand...
Click to collapse
What did you do that may have led to a hard brick?
Rodeojones said:
What did you do that may have led to a hard brick?
Click to expand...
Click to collapse
Idk. its odd. I fired off a text message, placed it face down on the table. Came back 5 mins later to check it and it wouldn't work.
The only thing I did was root the phone, and did very minor tinkering like use xposed framework. Didn't flash a rom or anything.
battle3321 said:
Idk. its odd. I fired off a text message, placed it face down on the table. Came back 5 mins later to check it and it wouldn't work.
The only thing I did was root the phone, and did very minor tinkering like use xposed framework. Didn't flash a rom or anything.
Click to expand...
Click to collapse
Wow, that's terrible. What module? I know messaging with the build prop can are you up, but I've been tinkering with various Xposed mods for a while and never had an issue. And I'd think if it was a bad module you'd have seen the issue immediately, not after a random text message. That's just bizarre.
Rodeojones said:
Wow, that's terrible. What module? I know messaging with the build prop can are you up, but I've been tinkering with various Xposed mods for a while and never had an issue. And I'd think if it was a bad module you'd have seen the issue immediately, not after a random text message. That's just bizarre.
Click to expand...
Click to collapse
yea. its weird. the two modules I used were the volume one and the one hiding root from Isis wallet/softcard. I'm going to get a replacement phone from Verizon. Will let u know how it goes. :/

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