[Q] Gmail Contacts - Missing Phone Numbers (only mobile & work numbers sync to phone)
Hello all,
Just got my first wp7 (samsung focus) a few days ago and there are some glaring issues that need to be worked on through MS updates, but there is one in particular that is bugging me.
Gmail Contacts: The issue I'm having is they sync, but only certain phone numbers. For instance, my girlfriend has 4 numbers. A mobile, two work numbers, and a google voice number. My phone will only sync her mobile & main work number so I do not have access to either her google voice number (which I really need) and her secondary work line.
Is there something I'm missing? Or is this just one of the things they will be addressing at some point down the line? Hopefully there is something I am missing as I need to at the very least have access to everybody's contact information.
Thanks in advance
Well, for now,I just made a second contact for her with her google voice # as her mobile. I know the OS is new, but I hope they get the contact issues worked out sooner rather than later as the main function of my phone is still contact with humans (for now).
well afaik thats just because exchange does not support the other number fields
bommel0815 said:
well afaik thats just because exchange does not support the other number fields
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Will it work if change the gmail sever to the IMAP address?
I had this problem also.
I'm afraid to say that I looked all over the internet and couldn't find a solution for this.
I fixed it by changing phone number types to known once, e.g mobile, work, home (other is not supported).
IMAP = email only, no contacts, calendar, or anything else.
That's a weird one, I haven't run into this problem yet. I just looked at 3 people who I know I have a pager (really their Skype Numbers), work number, home number, cell number and Work 2/company and all showed up just fine on my DVP. hmm...
Related
when i go to my call history, 95% of my calls, made or received, come up as unknown! it is pissing me off. all the numbers that are showing up as unkown are number that are stored in my contacts. when the call is made or received the name and picture show up. but a couple of days later it is switched and is shown as a unknown caller! i heard it may have something to do with active sync,, but iam not sure of that. on all my other wm devices this has never happened.
please give me some feed back
anybody else notice this?
sorry, don't have an answer but same problem here.
i second the pissing of the offness.
my unknowns seem to be happening for no reason at all as well.
Unknown numbers can be down to three factors (also on many other WinMo devices).
1, You have the same number duplicated in Contacts under different spelling causing a search error.
2, You have synced Outlook with another software (ie. Nokia or Samsung) that causes slight changes in the Outlook Database. (This can also cause "+" to be omitted from numbers when synced.
3, Not using the latest Activesync software in XP.
Solution I found is to erase all contacts in Outlook (they will remain in the deleted items folder for restore so if all fails you can transfer them back). Edit items in the phone so all are tidy with no duplicates. Then resync.
It's none of those things for me. It just says unkown during the call. If I click View Contact, it'll go to the correct contact in the address book.
Farsquidge said:
Unknown numbers can be down to three factors (also on many other WinMo devices).
1, You have the same number duplicated in Contacts under different spelling causing a search error.
2, You have synced Outlook with another software (ie. Nokia or Samsung) that causes slight changes in the Outlook Database. (This can also cause "+" to be omitted from numbers when synced.
3, Not using the latest Activesync software in XP.
Solution I found is to erase all contacts in Outlook (they will remain in the deleted items folder for restore so if all fails you can transfer them back). Edit items in the phone so all are tidy with no duplicates. Then resync.
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Its None of those for me as well. I just noticed this and yes the contacts are stored in my phone correctly. Hope someone comes up with a solution soon. The call history feature is effectively useless this way... except of course, you have a super brain and can remember all your numbers!
iam the original poster of this problem and also for me these aren't the problems, i try it out and still the same thing, contacts are stored, but still shown unknown number in the call history, that is located in the home tab of touch flo
I've noticed that when my phone is ringing, caller ID works fine and displays the person's name and contact picture. But as soon as I answer the call, it sometimes says "unknown" (though I just received a call and it displayed properly).
I synced my contacts with my exchange server via direct push, not Activesync. And I don't have any dupes.
It just seems like caller ID is a bit on the wonky side...
I also checked dupes and other things.
It can't figure out the pattern.
I called someone today who's phone number I know is in another contact record but it showed the correct call.
Then sometimes I get the "unknown".
e_dogg said:
I've noticed that when my phone is ringing, caller ID works fine and displays the person's name and contact picture. But as soon as I answer the call, it sometimes says "unknown" (though I just received a call and it displayed properly).
I synced my contacts with my exchange server via direct push, not Activesync. And I don't have any dupes.
It just seems like caller ID is a bit on the wonky side...
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This is exactly what I see on my tilt2 as well. I can see who is calling, I answer, and then when I pull the phone away from my ear to hit the end call button it says "unknown caller". The caller information DOES show up in my call history, so the only time I am seeing this problem is during the call.
I have a stock Evo4G without root.
Serious issue here with one of my contacts on my Android phone:
In one of my contacts, I have a friend's name, phone number, and email address. His phone number is a domestic number 847-xxx-xxxx. His email address is a gmail address. Also listed in his account is a second number that starts with a (+39) international number and another one of his valid emails. When I edit that contact, I am unable to remove the international number from his contact, it does not appear as a number that I can edit. If I delete the contact completely from the phone or the computer (in both cases it makes him disappear from my gmail on my computer), he is still in my phone with his international number only. Then I can not edit this contact at all?! It isn't a google contact, it isn't a phone contact...it appears to be magical?
This is happening on my Evo4G, but also happened on my Hero. I was hoping that it would work its way out of my phone if it was a bug, but it clearly is a bug in google's software or something hanging on through my contacts? Has anyone had this issue. The Sprint CSRs were completely useless as I would have guessed. Can someone please help me elminate this contact?! I will also post over on a google forum.
Settings, account and sync, google, click the refresh button next to contacts. See if that removes it.
yeah, no dice. tried that first.
is it linked to another account? if so you'll have to edit the other account
Geez, nevermind. I figured this out. thanks though! This guy has an international phone number in his facebook account. I wasn't aware that it Android 2.1 was now pulling contact information from facebook as well. That's why it makes sense it is on my Hero and Evo.
Thanks! very sorry to waste your time. I'm an idiot.
Also a tip for anyone who may be having contact issues...
remove the account, wait like 2min reboot and re-add...that will force data to be re-fetched entirely - fixed an issue with missing photos for me
I have my new HTC Trophy set up to sync with Exchange/Outlook. I'm in Norway, so my contacts phone numbers are stored in Outlook in this format: +47 12345678
Now, when in Norway and getting incoming calls from 12345678, the phone does not recognize the caller.
Is this a known issue? Any workarounds other than removing +47 from all my contacts?
I'm having the same issue!
Anyone know how to setup WP7 to recognize not only the full number?
Nothing new here?
i noticed that in the windows live contacts section you can specify which country the contact is in,..would that help?
i don't know..i'm not having these problems to be honest!
In outlook you store the phone number with +47 but when you dial the number, you want to dial it without the +47
Is that correct?
I have had similar issues with other phones with extra "0" in between region/country/city codes, for example in Germany.
I have a couple of ideas:
1. There is the International Dialing assist function. I have no idea what it does other than what's described undertneat it... Does that do anything helpful?
2. What if you create a separate Windows Live account, and add in /copy your contacts, without the +47; then link the two contacts. The contacts will appear as just 1 contact in your phone, and you'll have the option to call with or without the +47
So here is the deal:
I have set all my contacts mobile numbers using the right local area code (for example 04111-8181-8181) so when I’m traveling to other city the call is routed correctly. But when someone call me I receive the number without the area code (example 8181-8181) and the phone did not match this with the contact.
So the problem is not when I'm dialing the number but when I receive an incoming call from my contacts.
I don't know what this International Assist do too but is turned On.
And hboos, I didn't find where I do set up this Country in Live Contacts but I don't think that this is the problem since all of my most important contacts are coming from Outlook.
Thanks
I store all my contacts like this one: +49123456 without any spaces. My HD7 recognizes them all. Perhaps you have to remove the space?
Well, if removing the spaces/formatting doesn't work, you can always go with my other suggestion. Create a separate address book in a Windows Live account with the incoming CID number, and link the two contacts on WP7 (open contact 1, click the chain link at the bottom, click contact 2). WP7 is even smart enough to suggest you likely links.
Talys, this suggestion lead me to another question: Is there one button to link all my contacts or I need to go one by one (because I have 1200+ contacts).
I'll try to remove the spaces.
Just an update, didn't work removing all the spaces
I've got the same problem. Living in Norway, syncing with Exchange/Outlook and storing all my phone numbers with a +47 prefix. I'm sure creating a windows live contact for each of my Exchange/Outlook contact and link them would work. But with 800+ contacts, the thought of maintaining two lists doesn't sound like a feasible solution for me.
I've tried the following.
Using a 0047 prefix instead of the +47. Same problem.
Removing any spaces that Outlook add automatically. Same problem
Using a windows live contacts instead of Outlook/Exchange contacts. Same problem.
The best solution I've come up with so far, is to store all my Outlook/Exchange contacts with two numbers. One without the prefix and one with. This isn't really working either I like to store mobile number where they belong.
However, everything seams to work as expected with SMS/MMS messages. The +47 prefix doesn’t cause any problems what so ever.
Now with some developers already getting access to WP7 registry I think it's a matter of time to find the entry to edit
surfing10 said:
Talys, this suggestion lead me to another question: Is there one button to link all my contacts or I need to go one by one (because I have 1200+ contacts).
I'll try to remove the spaces.
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I don't think there's a button to automatically link your contacts.... that's a lot of contacts to link! But you only need to link the ones that are important for Call Display, right? So the list would be smaller?
i always have the same problem on wm6 and had was to edit the registry caller ID match the default is 8 so if you change it to 6 or 7 then it will be ok..so its just to get access to the wp7 registy to change that setting
jullian_d said:
i always have the same problem on wm6 and had was to edit the registry caller ID match the default is 8 so if you change it to 6 or 7 then it will be ok..so its just to get access to the wp7 registy to change that setting
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Sorry to bring that again but that's THE POINT!! We need to hack the registry to edit this.
Anyone have done this?
surfing10 said:
Sorry to bring that again but that's THE POINT!! We need to hack the registry to edit this.
Anyone have done this?
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no....there is no access YET to the registry or file system
try this reg key
Code:
[HKEY_CURRENT_USER\ControlPanel\Phone]
"CallIDMatch"=dword:7
Have you tried Settings -> Applications -> phone and International assist - On?
jullian_d said:
i always have the same problem on wm6 and had was to edit the registry caller ID match the default is 8 so if you change it to 6 or 7 then it will be ok..so its just to get access to the wp7 registy to change that setting
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Click to collapse
I don't think this is the problem, or if it is, the default value is higher than 8 as all phonenumbers in Norway has 8 digits. 11 if you also count the +47.
In any case, works fine for me using Telia in Sweden - I have numbers stored in a variety of ways including +46 (0123) 12345 as well as +4612312345 and they all seem to show who's calling. Could be it's operator dependant somehow?
I have the same problem, my contacts are synced from Google. Country Slovenia, format +386 31xxxxxx. Number does not link to name of the contact. Tried Caller ID fix from http://forum.xda-developers.com/showthread.php?t=907971, but problem remains. Can someone try and see if it works for him?
Hi! My mom just bought a HTC Wildire S and she is very happy with it but she is having one problem with it. All her contacts are saved on her google account and linked to facebook. But when some contact calls the phone always shows Unknown.
I think the problem is that all her contacts are saved with "+354" in front of the phonenumber but when the contact calls it doesnt display the "+354" part, just the phone number. I have an Desire and my contacts are set up in the same way and work perfectly. Any ideas how I can fix this?
Its a common error. I have it on my wildfire s too. Think the problem started from android 2.3 but it happens in certain countries only. This is what HTC support told me.. The solution is either add a number twice for the same contact. Once with the country code and other one without.
You may also get a software called prefixer from the market. it will add the country code to incoming calls and the contact name will show after proper configuration.
Hello guys,
recently bought the htc one x, my first android phone and absolutely loving it!
Loved the way different apps could work together and how my contacts were merged together with their facebook accounts an skype status.
My question is, I know I can call the contact via skype (but this is to their cell phone number, which you have to pay skypecredits for) but i would like to have the possibility to start a voice chat when they are online, I have been looking a while but i think this functionality is just not available right now.
Is there a way to make this work?
Kind regards
denisdebacker said:
Hello guys,
recently bought the htc one x, my first android phone and absolutely loving it!
Loved the way different apps could work together and how my contacts were merged together with their facebook accounts an skype status.
My question is, I know I can call the contact via skype (but this is to their cell phone number, which you have to pay skypecredits for) but i would like to have the possibility to start a voice chat when they are online, I have been looking a while but i think this functionality is just not available right now.
Is there a way to make this work?
Kind regards
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I would imagine that you want to make sure that Skype syncs your contacts and then merge them with your existing contacts using the linking tool. After that, it should recognize them by skype name, rather than default to their cell number.