Distorted Contacts Pics - Windows Phone 7 General

I'm not sure if this topic has been covered in any previous threads because if it was, I can't find it.
The problem I'm having is when I assign a picture to a contact, it becomes distorted after about 30 minutes (or however long you set your contacts to sync).
Before that 30 minutes, the picture is as clean and crisp as the original.
I tested this with my girlfriends picture. I assigned a picture to her number and had her call me right away. Her pic came up sharp and crisp like the original. 30 min later I had her call me again and it was extremely blurry/compressed.
One thing I did notice is that the phone created a "Profile Pics" section under her number when I tried to change the pic again. And in that section is the picture that I had assigned to her all blurry and compressed. So the phone compresses the image after a while and then automatically uses the compressed image from that point forward.
I've searched the internet and XDA and have found no solution to this problem. No one has even brought it up before.
Does anyone know how to fix this? Is there even a fix?
Any feedback is appreciated!

Nissan350 said:
I'm not sure if this topic has been covered in any previous threads because if it was, I can't find it.
The problem I'm having is when I assign a picture to a contact, it becomes distorted after about 30 minutes (or however long you set your contacts to sync).
Before that 30 minutes, the picture is as clean and crisp as the original.
I tested this with my girlfriends picture. I assigned a picture to her number and had her call me right away. Her pic came up sharp and crisp like the original. 30 min later I had her call me again and it was extremely blurry/compressed.
One thing I did notice is that the phone created a "Profile Pics" section under her number when I tried to change the pic again. And in that section is the picture that I had assigned to her all blurry and compressed. So the phone compresses the image after a while and then automatically uses the compressed image from that point forward.
I've searched the internet and XDA and have found no solution to this problem. No one has even brought it up before.
Does anyone know how to fix this? Is there even a fix?
Any feedback is appreciated!
Click to expand...
Click to collapse
As you mentioned this has been discussed here before and there is no fix for it.
What happens is when you assign a pic for your girl and than she calls you immediately the pic you assigned is being showed.
But once your phone gets synced "it would be with either your hotmail or your gmail" than the exchange there resizes the image to the max it supports which is actually very small and hence the issue.,
One work around I have seen is if you are having facebook and your contact is linked to a fb contact the fb profile pic is shown and it comes a lot better
Hope this helps

Nissan350 said:
I tested this with my girlfriends picture. I assigned a picture to her number and had her call me right away. Her pic came up sharp and crisp like the original. 30 min later I had her call me again and it was extremely blurry/compressed.
Click to expand...
Click to collapse
How many beers did you consume between assigning the picture and recieving her call? That might contribute to the blurry image.

I solved this
I used to have that problem, not anymore .
The pictures become distorted when they sync with Gmail so I copied all my contacts over to Hotmail and unchecked the "Sync Gmail Contacts" option.
The issue isn't repeating itself with just Hotmail syncing contacts so it's definitely something to do with Gmail.

Guys, thanks for all the feedback! I really appreciate it. I might have had a few beers but I don't think that had anything to do with it (maybe) lol
Hmmm.. I will try the Hotmail method. How did you manage to copy all the contacts over? Did you do it manually? Or is there an option to copy contacts from another account?
Thanks!!!
EDIT: Nevermind. I found out how to import them. Hotmail makes it a synch!
I'll get back to you guys on if it works
EDIT 2: Ok, I transferred everything over to Hotmail. I go into Windows Live settings in the phone and there's only an option to sync E-mail. No option for contacts? This means that only E-mails have synced. No numbers. Any ideas?
Edit 3: Sorry for all the edits. I've messed around a bit with this. What I've found is that you have to leave Gmail contacts to sync. Then you have to sync Hotmail contacts right after. You will then have duplicates of all your contacts. You now have to select the Hotmail contact (the one without the persons number) and assign it a picture. After that you have to go back and link corresponding Hotmail and Gmail contacts via the link button on the phone. WP7 uses the Hotmail contact picture over the Gmail contact picture.
I've tested this by re-syncing Gmail and Hotmail, had my friend call me, and his picture came up crisp, even after the re-syncing. The only downside to this method (if you want to call it one) is that on the main screen, the people live tile does not display any contact pictures. Instead you get a bunch of blank boxes.
Let me know what you guys think!

I'm not sure why you made it so complicated, this is was I did:
1. Copied contacts to Hotmail (via PC, not phone)
2. Unchecked the "Sync contacts" option in Gmail
3. Synched Gmail account so it would remove all contacts from the phone
4. Synched Live account so it would add all contacts to the phone
5. Assigned pictures to contacts
I have no duplicate, no distorted picture and the People tile shows pictures, not blank squares. Five easy steps really.

Peew971 said:
I'm not sure why you made it so complicated, this is was I did:
1. Copied contacts to Hotmail (via PC, not phone)
2. Unchecked the "Sync contacts" option in Gmail
3. Synched Gmail account so it would remove all contacts from the phone
4. Synched Live account so it would add all contacts to the phone
5. Assigned pictures to contacts
I have no duplicate, no distorted picture and the People tile shows pictures, not blank squares. Five easy steps really.
Click to expand...
Click to collapse
I tried your method but for some reason, when I unticked the sync Gmail contacts and re-synced Gmail to remove the contacts, I then synced Hotmail but Hotmail only syncs the contacts name and maybe an E-mail if there is one assigned to them. It never synced their numbers. So there I was with a bunch of blank contacts. Not sure why you never ran into this problem. In Live sync settings there is only the option to sync E-mail. No option for contacts. Which is what I said in edit 2. BUT when I go to check my contact info via PC, there are numbers for every contact. The phone, for some reason, syncs everything but their number.

Ok I see... That's quite weird I never got that problem indeed.

you can try syncing your contacts to soocial.com, then switching them over. I use soocial to sync all my contacts, and it edits my hotmail contacts for me. I am through letting emails sync my stuff. Each has a different format and something always gets screwed up.

Yeah weird indeed. Well on the bright side, we now know of 2 different methods for fixing this problem.
Whats soocial.com? Is that something that WP7 can sync like Gmail and Hotmail?

Nissan350 said:
Yeah weird indeed. Well on the bright side, we now know of 2 different methods for fixing this problem.
Whats soocial.com? Is that something that WP7 can sync like Gmail and Hotmail?
Click to expand...
Click to collapse
they don't have a wp7 app yet, but they are a contacts sync service, that you can use instead of an email acct on ios, android, winmo...
For wp7, I sync my hotmail, which is tied to my soocial acct, which then updates my gmail, yahoo, etc. That way, changing a contact on 1 acct, changes them all.

Related

Help understanding phonebook!

First of all, hopefully people will forgive me for not putting this with the other person's issues with the phone book as mine are slilghtly different.
Basically, I'm not understanding what is going on in my phonebook. Previously I was thinking that my Desire was syncing with All Contacts. But that's not what it's doing. Well, at least not only what it's doing. These are some of the issues that I'm having and I can't explain.
When I tap People - Menu - View, is shows "Google (781)" with "show auto GMail contacts" unchecked. However I have 339 entries in my GMail account for My Contacts and 653 All Contacts. I don't understand the difference.
When I have an unknown number contact me, and I add them to a known contact, "Jo Bloggs" say, when typing in "j - o - ..." I can have up to 3 entried pop up of Jo Bloggs. But then when I go to my People's list, I only see one entry. And in my All Contacts list, I only have one entry.
When I go to add an unknown contact to a known contact, in the list that pops up of (I'm assuming) all my contacts, there are contacts there that I do not see in my People list. I have unchecked "show auto GMail contact" so what is happening?
Can anyone PLEASE explain some of this. I'm trying to clear up my phone book and remove these duplicates and dead weight that I can't always see. It's obviously not simply a problem of syncing All Contacts when you don't want to.
Has anyone noticed any strange behaviour in their People's list???
I also find the phone book confusing along with the texting
I don't know if it is just me not use to smart phones
my last phone was the Sony Ericsson C 902
Did you sync with face book too? As that will added any contacts from their that have phone numbers.
I do not use anything like facebook
so no i did not
Nope. Haven't synced any social networking site at all.
I like to try and get one set sorted at a time. I have another account synced up for the calendar (not contacts). However they share exactly the same contacts so that wouldn't account for the mess of some contacts having no links, some having up to 3 that aren't duplicates. Not that I can find where these contacts came from anyway!
Why dont you copy the numbers you have from your old phone to the SIM card, .. and then import those contacts from SIM card to the Desire (if thats possible). try this before syncing with Gmail and see how it works
sorry to hijack thread but when you have an incoming call and you have a photo attached is it quite blurry or clear?
My sim card, and I think the sim cards of many other people, does not support multiple entries under one name. Nor does it support the amount of contacts I have in my GMail. Actually, I don't even think it supports the amount of information that can be held in phone storage/online accounts (stuff like addresses, birthdays etc)
Cleargrey said:
My sim card, and I think the sim cards of many other people, does not support multiple entries under one name. Nor does it support the amount of contacts I have in my GMail. Actually, I don't even think it supports the amount of information that can be held in phone storage/online accounts (stuff like addresses, birthdays etc)
Click to expand...
Click to collapse
yeah i know, it has very limited functionality, .. but if you got a correct name and phone number in your phone book, than you can sync the rest from Gmail if am not mistaken, this might help in having multiple accounts and such
now this is odd. I'm finding that every test contact I put in the phone, is not getting updated online. More than that, when it syncs, it deletes the contact.
I just tried:
1a Testgeneralgoogle
1a Test
and a third one I can't remember.
They just seemed to replace the former, then get deleted altogether.
But when I added "1a Testonline" to my online account, it appears on my phone.
Am I really the only person who is having this behaviour on their phone??? Is it simply a setting I'm missing?
Can someone try to add a test contact on their phone and see if their GMail contacts are updated properly, please.
(P.S. I should mention that I updated the number of a contact from my Desire, which showed up online. Then I updated their birthday at a separate time which didn't show up online and was reset to the incorrect date I had online.)
I'm getting my phone next week and I have a couple of questions about the phonebook too:
1/ I listed all my current contacts in GMail. So when I enter my GMail address on the phone, will it add them right away?
2/ If I enter my Facebook details and want to browse Facebook pics through the photos app, is it also gonna import my FB contacts? (I don't want it to)
Thanks!
@Ghisy. 1. Yes. 2. Haven't tried it.
I'm getting somewhere with finding out about the syncing issues I'm having. At least a little step. I've just found out that if I create a contact on the phone, and put in a birthdate, it won't appear in my online contacts when the phone syncs and it will get deleted when the phone does update. If there is no birthday, it syncs fine.
Kinda.
I'm finding that businesses are 50:50 when it comes to syncing. Some businesses are even not in my onine account anywhere and yet they're on my phone. And I have no idea where they came from but they are businesses that I have stored their details in the past.
This is almost seeming like a GMail issue as the phone can't make up contacts that I coincidently have used before.
Again, people are welcome to try at least to change a birthday or sync a new contact with a birthday and share what happens. I'd like to go to HTC saying the sync is not working fully, and it's happening to more than just me. If it's true of course.
I also seem to have some trouble wrapping my head around the phonebook (it shouldn't be that difficult should it?) After having read around on the forums I went to my google account and spent a while typing in my contacts which have synced fine as far as I can see.
I've set it under People to show only gmail contacts (and not sim)...but when I hit the "Phone" on the homepage it still shows my sim contacts...any way in changing this to show only gmail contacts? I'm a bit OCD-ish when it comes to this stuff. I like everything nice and neat
From what I've seen on my own, when you go into People - Menu - View, you can select which set of contacts to view. On mine at least, this config works for when tapping Phone and I don't see the other contacts.
Another aparent issue, I've just realised that I don't think there is a way to copy a phone contact to the synced (in my case Google) account. And on top of that, contacts that are sent via vcard, are sent to the phone. You don't seem to get an option.
But as always, I'm still trying to learn so I'm up for someone telling me I'm wrong.
anyone got an idea how to get rid of all the facebook contact/numbers that come up using phone function ? cuz i dont have in my contacts most of the people i have on facebook so its slightly annoying having to scroll through all of them
Cleargrey said:
From what I've seen on my own, when you go into People - Menu - View, you can select which set of contacts to view. On mine at least, this config works for when tapping Phone and I don't see the other contacts.
Another aparent issue, I've just realised that I don't think there is a way to copy a phone contact to the synced (in my case Google) account. And on top of that, contacts that are sent via vcard, are sent to the phone. You don't seem to get an option.
But as always, I'm still trying to learn so I'm up for someone telling me I'm wrong.
Click to expand...
Click to collapse
Yeah I've changed my "People" view to show only google contacts. Just weird that when I go to "Phone" all my sim contacts still show as well as the google ones. I want to keep my contacts on my sim...just want to hide them from view. Hmm more investigating required...
When you ad a new contact, you have to select "contact type" -> "Google" instead of "Phone", if you want the contact to be synchronized with you google contacts.
Argh! This is really annoying me now though -
I've updated my google account with all my contacts from my sim.
The on the phone have gone to People --> Menu --> View --> Google contacts
And that lets me just see my Google contacts in people view (great)
BUT when I hit "Phone" it shows both sim AND google contacts - is there an extra setting that I'm unaware of in the "Phone" section of the phone?
All my previous phones had an option to show only sim or only phone contacts but just can't find it on the Desire...I want to try and avoid deleting the contacts off my sim as I'd like to have a back up.
The only way I can see myself out of this is by exporting onto the memory card and then manually deleting all my sim contacts...which seems a bit of a long way round it. Does anyone else have any other suggestions? Or indeed does anyone else have this same problem?
If it helps, I bought this from CPW PAYG and using my o2 simplicity sim in it.
Thanks!
Do yourself a favour,
Log into google on your pc, and go to contacts, and put ALL your contacts in there.
Then delete them off the phones sim.
It may sound long winded, but once you get the hang off everything being in the cloud, the phone works very well.
All my contacts now have pictures, birthdays, email address's etc on google.com.
And they all automatically appear in my phone, my calender syncs, all my contacts birthdays appear on my phones calender etc,
Fon22
Fon22 said:
Do yourself a favour,
Log into google on your pc, and go to contacts, and put ALL your contacts in there.
Then delete them off the phones sim.
It may sound long winded, but once you get the hang off everything being in the cloud, the phone works very well.
All my contacts now have pictures, birthdays, email address's etc on google.com.
And they all automatically appear in my phone, my calender syncs, all my contacts birthdays appear on my phones calender etc,
Fon22
Click to expand...
Click to collapse
Yep I should just do that - just wanted to see if there were any other options before . I'm guessing that it works both ways - when i add contacts on my phone it'll sync with my google account and add them on there as well right?

Contact picture Google/Facbook problem

Before I got my desire I sorted out my Google contact just right and added lovely edited pictures, mostly from Facebook. They all synced fine. However, after linking said contacts with Facebook it uses that picture instead. Some people have awful pictures, so I click the link on the top right of the contact, and then click the picture on the left and select the Google picture.
Job done, or so I thought. It then later reverts to Facebook. Does anyone else have this problem? Any fixes?
I have no fix for this but if anyone also knows how to only sync specific Facebook contacts and get rid of others that I don't want clustering up my phone that would also be great
This is one thing that I hate Android and Google.
Why can't they implement a good way, crisp and nice contact photo?
Look at Google Contacts from GMail, the photo contact is bloody ugly in terms of image quality. And the resolution is small.
I just cannot believe this, that after 2 - 3 years, the Android google contacts is awful.
I am proudly show Android to people, make them say "Wow" ... but I shamely hide showing them the contact photo. When I got a call, the photo is damn blurry.
Is this a storage issue? No!
Network speed issue when syncing over the air? Probably! But why not add a way to select custom picture from phone and mark it to be NOT OVERIDDEN when [email protected]
And what's that automatic contacts addition on GMail! Duplicate contacts!
Then came HTC trying to do Facebook integration and whatnot, bloody mess up with linking contact, photo not shown.
I spent some hours to sort this out, and finally gave up. I accept that this is one of the weakness of Android ... contact photo is awful.
People screamed already since long ago, but no fix from Google.
lumpaywk said:
I have no fix for this but if anyone also knows how to only sync specific Facebook contacts and get rid of others that I don't want clustering up my phone that would also be great
Click to expand...
Click to collapse
That is another issue with this Facebook intergration. I don't need all the people on FB on some of the phones contact list.
I have a fix of sorts for the contact pictures. Goto the Facebook sync settings, and uncheck 'Sync contacts'. Syncing Facebook no longer changes contact pictures! Not sure how it will effect Facebook once new people are added though.
Philosoma said:
That is another issue with this Facebook intergration. I don't need all the people on FB on some of the phones contact list.
I have a fix of sorts for the contact pictures. Goto the Facebook sync settings, and uncheck 'Sync contacts'. Syncing Facebook no longer changes contact pictures! Not sure how it will effect Facebook once new people are added though.
Click to expand...
Click to collapse
Where is Facebook sync settings?
setspeed said:
Where is Facebook sync settings?
Click to expand...
Click to collapse
Settings, Accounts & Sync, Facebook for HTC Sense
I think the low res photo problem is an HTC dialer problem. the contact photos looked fine on my Milestone.
i have the same issue, everytime i sync with my pc it changes the contactpicture to the one from facebook.
i have automatic sync deactivated. so after every sync with my pc, i have to set all the pictures again, and i get tired of if.
no solution for that problem? i dont know why they let you choose a picture, and after a sync its overwriting your setting again. it should be somehow protected, after a manual set of the picture.
i am very new to android, so maybe somebody else knows.
my pics have been fine i think that the facebook intergration is a usefull feature but when u click the pic choose phone instead of the other options

Contact Photo Strangeness

I have my phone set up to link with Facebook profiles, but for some contacts I have chosen to use the phone picture instead of the Facebook one as the contact photo, this works fine for all my contacts set up like this except one, after a while the phone keeps changing back to using the Facebook photo on its own...
Anyone else seen this?
P.
Still have this problem after a hard reset, same contact, photo keeps being changed back to the facebook profile photo randomly after I've changed it to the one stored in the phone, seems to happen after a couple of hours each time, all other contacts where I have the phone photo rather than the fb one are fine.
Also, the "default action" for contacts (e.g. call mobile, landline etc.) seems to be frequently forgotten for contacts in general.
Anyone?
P.
If the contact is linked to their FB account I believe this takes priority over anything else. You'd have break the account link to use another picture
No, that's not the case, you can choose which picture you want to use, click on the word "linked" at the top of the contact's info then you can choose which info you want to use in "people"
There is a dropdown next to the photo where you choose and also next to the name (because sometimes the name in your phone and on fb aren't the same you can choose which you want displayed)
I use the phone photo in this way for around 10 contacts in preference to their fb one, and it works just fine, just not for this one contact, the setting never seems to "stick"
P.
Can't help you, I just use the FB ones. If I wanna use my own I remove the FB link
Still no solution?
I know it's an old thread but this thing is ridiculously annoying!! It is not related to FB linked contacts exclusively. It also happens with phone contacts that are linked to Google contacts. Their pictures change "sometimes" no matter if contact auto synch is enabled or not. And I haven't been able to define a pattern when this annoyance occurs.
I also think this could be something related to Google since my friend have the same problem with Samsung Galaxy S.
Does anyone have any information how to solve this without breaking the links?

[Q] Gmail or Android problem?

I've had my phone with me for awhile now, and so far so good and I've been regularly syncing with Gmail.
A couple of days back, when I wanted to send an e-mail from my computer, the list of contact suggestions that would automatically pop out as you type your contact's name wouldn't come out.
I found this strange, so I checked my contact book (from inside gmail on the computer). To my horror, the contact(s) were gone!
I've also noticed weird folders in my gmail, most that begin with "[IMAP]/" followed by drafts, inbox, etc
I checked my android, under the people app, and the contact's phone number, along with their email was still listed in my phone.
I've been searching around, and I understand that some people are having this problem in reverse, whereby contacts are disappearing from their android. Not much help there, I suppose.
So my question is; is this an android sync problem, or is gmail getting iffy?
I've now taken a precaution and have exported a back up of my gmail contacts in csv. ... but.. you can never know when this will happen again.
Pardon me if I sound noob-ish. The android is my first smartphone
Edit: Today it happened again. I seem to be losing contacts everyday. Even now my gmail chat client on the left seems to be missing contacts.
the imap folders etc you can turn off in the gmail settings server side not mobile side
Thank you
Any idea about the missing contacts?

[Q] Incoming call blank contact photo

Hi guys. I am loving my ZenWatch. The only issue I'm having is a blank contact photo for incoming calls. Does Android Wear only display Google+ contact photos? Most of my contacts have a Facebook contact photo. Of course the picture is displayed properly on my HTC One M8 phone, but on my watch it's always blank. Is there any way to correct this?
mhajii210
HTC have tended to use their own contact system on top of stock Android (linking contacts together, pulling photos from various sources). However, this data extra isn't saved to your Google contacts (except for some META data in contact notes).
I'm assuming that Wear gets its info from your Gmail contact details, so you need to have photos stored in there. I'm guessing slightly here, but when I moved from an HTC One to a Nexus 5 it was the largest sacrifice of leaving HTC. I had to manually add photos to all of my Google contacts (although there are some desktop utilities that can do it for you).
In short, if a contact is a Google+ Member, it will use that photo, otherwise it will use the photo stored in your Gmail account's contact entry (I think).
I know it's a pain, but the desktop utility I used asked for my Facebook login, Gmail login and then listed all of my contacts on both. I could link them together, press go and it pulled all of the Facebook photos and stored them with the Google account.
You only really have to do it once, and once it's done it's done. The plus side is that you can choose what photos you use for people, and you're not confused if you've got a friend that changes their profile pic several times a day.
You could do it manually on the desktop by logging into Gmail, selecting the contacts section, opening a Contact and adding a photo. I needed to do this for a couple, since their FB profile pics were too weird.
I'm guessing bits here, but I think I'm fairly spot on. Others may have quicker/easier ways of doing this, but I can dig out the app if you like. If this doesn't make sense, let me know since I'm typing in a hurry. I did like the Account merging facilities in HTC.
HaxSync
I found a very easy way to fix this. I installed HaxSync from the Play Store and this amazing app solved the blank contact photo for incoming calls on my smartwatch. I'm sure it's way easier than manually assigning pictures to the contacts. I'm a very happy camper.
mhajii210
I've noticed that mine will display the generic contact photo for a second or 2 after I receive a call. The saved contact photo shows up after about the 2nd ring or so. If yours is operating the same as mine, perhaps you're just answering the phone before the photo is sent to the watch.

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