[Q] No simcard - no service HELP!! - Desire HD Q&A, Help & Troubleshooting

Hi all,
Well this is my first real post on here, probably in the wronge section too. Apologies if that is the case.
Last night after backing up my stock phone etc, I installed the coredroid 3.2 stock on my phone through rom manager. This installed fine and worked briefly however about 30min later it lost my sim card and said 'no simcard'. I friends sims from other carriers and it didnt' say 'no sim card' but did say 'no service'. I tried 3 different sims in total all to different carriers. My phone was bought outright and is unlocked.
I quickly reverted to my backup and the same thing happened. I've since tried the latest nightly of cyanogen and still no luck but it runs very smooth otherwise.
Have i F%#$ my phone? Worst part is phone is only 3 weeks old and wife is not impressed..
PLEASE HELP!

give a try to flash different radio. maybe the radio img is corrupted.
here is the radio list.
http://forum.xda-developers.com/showthread.php?t=877295
and this is the guide how to flash the radio.
http://forum.xda-developers.com/showthread.php?t=896597
i hope you can get the signal back as the radio is something related to signal, wifi, 3g, etc..

hedayat7 said:
give a try to flash different radio. maybe the radio img is corrupted.
here is the radio list.
http://forum.xda-developers.com/showthread.php?t=877295
and this is the guide how to flash the radio.
http://forum.xda-developers.com/showthread.php?t=896597
i hope you can get the signal back as the radio is something related to signal, wifi, 3g, etc..
Click to expand...
Click to collapse
Do you think it would be my radio if i am still able to use Wifi? I just don't want to stuff it up any further.

calaper said:
Do you think it would be my radio if i am still able to use Wifi? I just don't want to stuff it up any further.
Click to expand...
Click to collapse
well, if you flash custom rom, it's recommended to use their recommend radio.
but make sure s-off and eng s-off first.
if i were u, should give it a try, because you can't use your dhd as mobile phone either.
edit :
opps btw, have u tried your sim card to another phone? is it working ? if not working, then it's your simcard fault. hehe
but still, i'm personally will flash the recommended radio if i were u.

The simcard doesnt work in other phones either. When it is in mine it says 'no sim card'.
However when i use another simcard it simply says 'no service'. I will get another simcard tonight but will try the radio and pray it works!
Thanks for the advice, ill let you know how i go.

ya i pray for you. really hope u can use back your dhd , and get a new sim card replacement.

Ok,
Well i collected my new sim tonight and flashed to the recommended radio and ........still no service.
What is wrong with my phone? It recognises that i have an optus sim card but it still says no service (i am in a really good service spot for my provider so i know it isn't their problem).
So far i have replaced sim, restored backups, tried different roms, changed the radio....wifi works fine.
Please help, i'm freaking out, what an expensive paperweight i now have....save me!

IT's WORKING!!!
I have no idea why this happened but i thought i would install GAPPS and for one reason or another it got my phone working. My signal has returned and all is well.....for now.
Any idea why this would get my phone to work?
Thanks for the input.

Related

Take 2: No calls after unlock

Hi again,
After my first panic-stricken post i did a bit of reading (dah) and decided to redo all. So now i have a XDA II with ROM version 1.60.00WWE, Radio ver. 1.10.00 and ExtROM ver 1.60.50. after running the xda2unlockver2.2 the phone is unlocked but with no network, or very erratic network and I can't make or receive calls. The phone was working fine on O2 before the unlocking. I have even got another XDA II with same ROM, radio etc and the process worked fine on that. What could be the problem?
Regards, Jim
I think I would be inclined to backup and try a hard reset, I know it isnt a very original solution but its worth a try, also remove the sim and reinsert. I am assuming you know the history of the phone and there is no chance that it is blocked on the networks.
Hi,
Thanx for the reply, I've tried all that and still no luck. The phone is not barred, I am 100% sure about that. I occasionally get a bit of signal on vodafone and t-mobile but when i try to make a call the signal goes then comes back. Any other ideas?
regards, Jim
maybe trying another sim card ?
Tried several already

Japanese WM6.1 ROM Samurai-CLIMAX

xda-dev.Members!!
I came back.
It is returning commemoration.
WM6.1 CLIMAX_a
Its Japanese ROM!!
Details will be written here tomorrow.!!
It has already opened it to the public on the site in Japan on which I am
acting.
JApanese GOOD Windows Mobiler Forum
Mobile Gadget Web
We've been waiting! Good to see you back.
Downloading now. I needed something to do while my wife goes shopping, anyway!!
I can't configure an exchange server, it just blinks and doesn't go anywhere when I click on the set up server link. I'll have to wait for the next version...
To all who live in Japan and hope to use this to access MMS via the softbank network:
MMSLITE (both builds) do not work in this rom. So if you need MMS lite, best to stay with 6.0 for the time being until this problem is solved.
I'm loosing faith in this unlocking methodology in JAPAN...PLS HELP
I'm starting to think there is no solution I have unlocked and uploaded and reloaded and re-unlocked, etc but still the same problem...My phone can not access the cellular network. I did a manual search and my phone does not acknowledge the JP Softbank network. I have put different kinds of ROM's and OS upgrades, etc, but still no success. I'm starting to think that these great unlocked PDA's only work in Europe and North America and not in JAPAN.
I have seen several other threads with others having the same problem so I am going to try to ask this question in several different threads.
I have no errors and everything works fine in the process, just like everybody says it does, but still nothing for acquiring a signal. It just either shows an exclamation point or searching dots. I have compared the various carrier options on my phone to other Softbank phones and everything is the same networks except acknowledging the Softbank network.
I'm praying there is some smart person out there who can figure this out...PLEASE...PRETTY PLEASE...
forrestdbrown said:
I'm starting to think there is no solution I have unlocked and uploaded and reloaded and re-unlocked, etc but still the same problem...My phone can not access the cellular network. I did a manual search and my phone does not acknowledge the JP Softbank network. I have put different kinds of ROM's and OS upgrades, etc, but still no success. I'm starting to think that these great unlocked PDA's only work in Europe and North America and not in JAPAN.
I have seen several other threads with others having the same problem so I am going to try to ask this question in several different threads.
I have no errors and everything works fine in the process, just like everybody says it does, but still nothing for acquiring a signal. It just either shows an exclamation point or searching dots. I have compared the various carrier options on my phone to other Softbank phones and everything is the same networks except acknowledging the Softbank network.
I'm praying there is some smart person out there who can figure this out...PLEASE...PRETTY PLEASE...
Click to expand...
Click to collapse
Sounds like a radio problem. Tried flashing to a different radio? See the Wiki for instructions. After upgrading to a new rom you should still be able to get a cell signal.
Go here: http://forum.xda-developers.com/showthread.php?t=349461
tried it and doesnt work...
I put several different radio upgrades and nothing...still can never acquire a signal...Please Help! What do I need to do in Japan.
forrestdbrown said:
I put several different radio upgrades and nothing...still can never acquire a signal...Please Help! What do I need to do in Japan.
Click to expand...
Click to collapse
You are getting no signal at all? Can't make calls? I have flashed many roms and always have a signal after flashing. It unfortunately sounds like your phone has a serious problem. I would send it off to get repaired.
forrestdbrown said:
I put several different radio upgrades and nothing...still can never acquire a signal...Please Help! What do I need to do in Japan.
Click to expand...
Click to collapse
I'm a compulsive flasher but I have never been unable to access the network straight after a ROM flash. What radio do you have now? Probably the only way you're going to check if it really is a hardware problem is to install the standard SB ROM (Make sure you disable the re-locking program in the EXT_ROM before you do that - just soft reset when it tries to run the self config after setup, THEN delete the file from the EXT_ROM itself to stop Softbank from screwing you if they hard reset it.) You'll need to install that ROM if you want to return it for repairs anyway.
Is your SIM sitting OK? That caused me problems once before.
don't flash back to softbank yet....
hamster0914 said:
I'm a compulsive flasher but I have never been unable to access the network straight after a ROM flash. What radio do you have now? Probably the only way you're going to check if it really is a hardware problem is to install the standard SB ROM (Make sure you disable the re-locking program in the EXT_ROM before you do that - just soft reset when it tries to run the self config after setup, THEN delete the file from the EXT_ROM itself to stop Softbank from screwing you if they hard reset it.) You'll need to install that ROM if you want to return it for repairs anyway.
Is your SIM sitting OK? That caused me problems once before.
Click to expand...
Click to collapse
Correct me if I am wrong, but if he installs the SB ROM it will lock his phone for good right? I think it upgrades the radio to the locked 1.14.01.10 If he does downgrade to SB 5 by extracting only the rom from the setup file, then I can't see it making a difference. He should either get a signal or not get a signal, right? I guess though, if it is unlocked and he sends it in for repairs it is going to come back locked in any event.
Wow...many thanks for support BUT still ???
See, I can not get any support from Softbank because I do not have a Softbank phone. The only pda they offer is the X01T HTC with a japanese OS. I have one but it was run over by a car... I can still access the data inside via activesync. Is it possible to copy a particular file from inside that phone to this one.
I bought a Tmobile WIZA200 from the states. Even if I carried it to Softbank, they will not take it because it is in English (&@*#). I am starting to think it is a hardware issue and hope I dnt get burned on this ebay transaction, but have read some other threads that Japan is difficult (like always). Security Nazi's is an understatement.
I relatively understand these replies but don't really wanna get stuck with a "fried" phone through trial and error.
Do I need a SoftBank ROM?
If so, will I be able to unlock it through the methods in this site?
Will the ROM from an X01T work?
My old X01T, I had it unlocked and changed to English OS but all the unlocking was code based....I never had to input a code in this WIZA200 so I think the person unlocked it before me and I was just doing redundancy...???
Many thanks for your input.
Sent you a PM.
tora201 said:
Correct me if I am wrong, but if he installs the SB ROM it will lock his phone for good right? I think it upgrades the radio to the locked 1.14.01.10
Click to expand...
Click to collapse
It's moot since he's not got a Softbank phone anyway, but the ROM itself doesn't lock the radio in, a program in the EXT_ROM writes the 1.14.01.10 radio, and then changes the bootloader (I think) so you can't change the radio. It doesn't lock a previously unlocked phone - I know because I have the black model and foolishly loaded the new ROM that locked the radio in, but my phone is still unlocked and supercid, which I'd done before flashing the SB ROM.
forrestdbrown said:
Do I need a SoftBank ROM?
Click to expand...
Click to collapse
I don't think so, but you have a Softbank SIM from the crushed phone, right? Was that damaged in any way?
btw, does this ROM works with MMSlite? or it uses SB original mail program?
Hmmm...It sounds like there are great minds working on this
I had a reply from another thread with the same question and they are having kind of the same problem...I have seen this is several threads. from Japan users with unauthorized hardware.
http://forum.xda-developers.com/showthread.php?p=1942190#post1942190
My SIM works fine and currently using it in a junker phone.
hamster0914 said:
It's moot since he's not got a Softbank phone anyway, but the ROM itself doesn't lock the radio in, a program in the EXT_ROM writes the 1.14.01.10 radio, and then changes the bootloader (I think) so you can't change the radio. It doesn't lock a previously unlocked phone - I know because I have the black model and foolishly loaded the new ROM that locked the radio in, but my phone is still unlocked and supercid, which I'd done before flashing the SB ROM.
Click to expand...
Click to collapse
Is it possible to manually go in and change the radio to 1.14.01.10 and is that the right ?freq? (I hope Im understanding this right). Also, do you know which files these are exactly within the phone and is it possible to go into my old one, copy the right files, change some wording and paste into my WIZA200? Where did you get the SB ROM, etc...?
hey, links are dead....
can I get a link to the Japanese Forum or to the rom.
many Thanks
Timmmy-Boy

3.42.40

Does anyone have a VOGUIMG.NHB of this. I tried the one for the titan it did not work. My brother have a Titan with this radio & he has service in places I do not, and I would like to be on the same footing as him.. I have a Sprint.. I've looked and I can not find a working NBH for that radio..
Radio
ftp://up.ppcgeeks.com/Vogue/Radios/VOGUIMG.3.42.40
Rename to VOGUIMG.NBH
Thanks for the new Radio
Just what I was looking for. A 'simple' radio only update. Perfect. Now lets see if the new radio [ I was at 3.42.30 ] is better signal wise.
Where do I have to put that file???
use a micro sd card formatted to fat32. copy file there. put it phone. enter bootloader mode and it will auto start. press power button to flash, when its done restart phone. easy
cnr0616 said:
ftp://up.ppcgeeks.com/Vogue/Radios/VOGUIMG.3.42.40
Rename to VOGUIMG.NBH
Click to expand...
Click to collapse
This may be a stupid question but will updating the radio have any impact on GPS? I know that the cellular radio and gps are on the same chip but is the radio update solely for the cellular radio?
ambivalent-one said:
This may be a stupid question but will updating the radio have any impact on GPS? I know that the cellular radio and gps are on the same chip but is the radio update solely for the cellular radio?
Click to expand...
Click to collapse
It should update GPS, it is a catch22 in some regions like here in Salt Lake Utah the sprint radio works better for GPS but has poor signal on my phone.
does this work better than 3.42.50?
I live in Michigan (Detroit) idk about you, but here I went from 1-2 Bars with .30 and .50 to 7 with .40.. It's a major upgrade the GPS is juss a tad bit slower.
whitey10tc said:
It should update GPS, it is a catch22 in some regions like here in Salt Lake Utah the sprint radio works better for GPS but has poor signal on my phone.
Click to expand...
Click to collapse
For the life of me I can't get it to update using the micro SD or through usb using RUU. Keeps telling me the RUU isn't for my model of phone. The last one I tried got to 8% on the phone and then the phone rebooted and the RUU stated I had an incompatible handset. I have unlocked the SPL and succesfully loaded NSFFANs WinMo 6.5. So I know it's not a lock issue. The SD problem is likely caused by the card being 4gb (I have read that it has to be below 2gb). I really preffer doing the update using a RUU. So. My Vogue is a Telus Touch 3050. Does anybody have a link I can look at that addresses my particular phone and updating the radio only? Don't want a stock ROM loaded. Just a radio update to help with GPS lock times (hopefully).
SD card must ben NON HD, so 2gb or less.
ambivalent-one said:
For the life of me I can't get it to update using the micro SD or through usb using RUU. Keeps telling me the RUU isn't for my model of phone. The last one I tried got to 8% on the phone and then the phone rebooted and the RUU stated I had an incompatible handset. I have unlocked the SPL and succesfully loaded NSFFANs WinMo 6.5. So I know it's not a lock issue. The SD problem is likely caused by the card being 4gb (I have read that it has to be below 2gb). I really preffer doing the update using a RUU. So. My Vogue is a Telus Touch 3050. Does anybody have a link I can look at that addresses my particular phone and updating the radio only? Don't want a stock ROM loaded. Just a radio update to help with GPS lock times (hopefully).
Click to expand...
Click to collapse
I'll upload them to my 4shared site here shortly.
I have the 3.42.30, 3.42.40, 3.42.50 As far as using an RUU I have never updated my radios that way but I know it can be done. Also you may want to partition your 4 gb card to 2 2gb partitions and see if that works. Also just to verify these are for CDMA Vogues AKA Touch. You will need to also use an RUU that is designated for the Touch Vogue.
This has the 3 radios mentions in my last post zipped together
http://www.4shared.com/file/143967240/244c2d8f/Vogue_radios.html
So just to be sure, out of the ones you posted, which is the best and latest radio for the CDMA Vogue? Is it .40 or .50? I have a Sprint Touch (CDMA Vogue) and I want to install NFSFAN's WinMo 6.5 ROM on it but I want to update the radio because I think that is recommended to get this ROM. Also, I would like to improve signal and GPS in general, so I want to update the radio anyway.
Also, can you please clarify how exactly I update the radio using these files. I read the post about renaming it properly (.nbh), putting it onto a microSD card with fat32 file system, going into bootloader mode, then restarting the phone. How exactly do you go into bootloader mode to install this update? If someone could link me to step by step instructions for beginners, or explain it here that would be great, thanks a bunch!
Hello
First insert an SD card with the radio properly named.
To enter BL mode just press and hold the power and camera buttons simultaneously and poke your stylus in to the soft reset hole located next to the usb /charger connector.the screen becomes three coloured.
Now follow the on screen instructions.finally soft reset after successful flashing and you are done.
I hope this helps.
Thanks for the reply. I just installed the new WinMo 6.5 ROM from vin on my phone and it worked. I still want to update my radio but I just want to make sure that the radio update won't overwrite the ROM upgrade, or make me have to do it over again.
This shouldn't happen right, like I should be able to just update the radio after installing this ROM and it should be fine?
Oh and one last thing, which is the best radio version to use for this phone? 3.42.40 or 3.42.50? I am currently using 3.42.30.
My original guess was .50, but apparently someone gets better signal with the .40 so I just want to be sure, thanks!!
Both .50 and .40 work well. .40 is newer than .50 but I used .50 for over a year and it was great.
http://forum.ppcgeeks.com/showpost.php?p=694930&postcount=1
Apparently Telus have the best radios over each system. And our 3.42.40 is equal to their 1.04.05v.. So check that list and see if .40 is in your range.
xadjustx said:
http://forum.ppcgeeks.com/showpost.php?p=694930&postcount=1
Apparently Telus have the best radios over each system. And our 3.42.40 is equal to their 1.04.05v.. So check that list and see if .40 is in your range.
Click to expand...
Click to collapse
The link provided is for the Diamond and should not be used on a Vogue.
mfpreach said:
Both .50 and .40 work well. .40 is newer than .50 but I used .50 for over a year and it was great.
Click to expand...
Click to collapse
.40 is only newr to the Vogue it was ported to the Vogue from the Titan.
GaMeBoY439 said:
Thanks for the reply. I just installed the new WinMo 6.5 ROM from vin on my phone and it worked. I still want to update my radio but I just want to make sure that the radio update won't overwrite the ROM upgrade, or make me have to do it over again.
This shouldn't happen right, like I should be able to just update the radio after installing this ROM and it should be fine?
Oh and one last thing, which is the best radio version to use for this phone? 3.42.40 or 3.42.50? I am currently using 3.42.30.
My original guess was .50, but apparently someone gets better signal with the .40 so I just want to be sure, thanks!!
Click to expand...
Click to collapse
You will be fine just updating the radio it does nothing to the ROM. As for the best I think it depends what region you are in. You just need to experiment.
Hi All,
I have tried to flash a new radio on my new Vogue (Sprint HTC Touch) but for some reason I have been unable to do it. I have tried the following:
* Via SD (2GB non-SDHC)
* Via RUU in normal mode
* Via RUU in bootloader mode
* Re-downloading the files in case they were corrupted or something.
I have:
* Renamed the file(s) to VOGUIMG.nbh
* Unlocked and superCID unlocked my device
My phone is working fine with fairly good signal, but I read a few threads that mentioned that .40 has a faster lock for the GPS (as well as slightly better signal quality). I am currently on 3.37.10 and on WM 6.5.1 build 21864.
This is not my first time flashing anything by any means, but I cannot seem to be able to do this for some strange reason.
Any help is appreciated.
I actually got the RUU to start doing something but it stopped at around 30%

can someone post me link to the radio that I need?

OK, so I flashed JB (yakjuux to takju) few days ago and now, my service (Koodo) can't connect to it for some reason. I don't know why, but I need a fix right now. So what I was thinking of was to flash radio that works with yakjuux (or something like that) and hope to God that that's gonna solve the problem.
I tried this SIM card on Nexus S (ICS) and that worked... I tried different SIM (Wind and Rogers) and that didn't read either. I am pretty sure that it's either hardware problem or radio problem. So my first attempt is to flash back to older radio or something that's more compatible with Canadian radio. Can anyone give me link to it?
Also can anyone tell me the problem of this? I did drop my phone before signal going all weird, so that might have been the problem... Any thoughts? I need it ASAP. Thanks in advance
Also just to let you know, when I go to Service Provider settings, Koodo does pop up, but it doesn't let me actually connect to it. It fails every single time...

[Q] No Service

Hello there,
I've been reading around on the forum for ages now trying to find a solution to my problem, found nothing and see no other way around it than to post my problem here.
I've used the Ace Hack kit to root the phone and make it s-off. Booting up I get no signal /limited service. I've tried to installed Revolution HD and it works perfect except the same error is still there. The phone is reading my sim card and i can see my contacts.
The baseband version is: 12.39a.50.19U_26.06.06.30_M
I live in the UK and I'm using a Lebara pay to go card on the vodafone network.
I'm absolutely cluesless which radio/RIL that could be suitable and all the attempts I've made have resulted in status quo. I beg you, please help me!
It could be several things. First, try using a different sim card - from a different operator if possible.
Sent from a dream.
Update the radio my friend to the lastest one.
Download this one
http://www.mediafire.com/?sjpp75agt3q3u3n
put on SD card then reboot into the bootloader and it will ask if you want to update press volume up. Just make sure you have over 50% battery power before doing this.
Tried a different sim card without luck.
I've also installed the new radio which hacktrix2006 linked to and it doesn't seem to help on the situation though it has been successfully installed.
Thanks for the suggestions, do you have any other? I'm really desperate here!
try cleaning the bottom cover there are some gold point use something to light score it failing that make sure the pins the gold parts cover are making contact as that is the antanna
Hack, do you have a md5 check for that link to mediafire. I might change my radio when I get my service back tonight.. Which radio is it?
i do not have a md5 sorry
What radio is the latest... And one more thing... Will a backup keep my original radio? Or do I have to fastboot flash the original radio I manage to find on the net?
Sent from my Inspire 4G using xda premium
Thanks alot for the tips Hacktrix, I'm missing the cover for the battery thing which also has two of these small connectors. Didn't realize that was an antenna at all, but i guess both of the covers has to be on to get any reception at all. Grrr all this time and it's such a small thing.. I've now ordered a cover and it should be here on monday, will post update on whether it's working or not. Cheers
It will work if thats the case mate.
Okay, so I've received the cover for the battery now. I still get no signal on the phone so far, maybe it's the radio? I've flashed it with the one hacktrix suggested. Can anyone recommend another radio or have any other things I can try out?
Right before we go to flashing the radio again, have you checked the sim card is working correctly.
If the Signal is still not showing even after putting the cover on, then we simply must start right from basics.
Check the simcard does it work in another phone.
Try another simcard
Is the Gold contacts on the cover making contact with the gold clips on the phone.
I know this might sound dumb but its a starting point.
I have now tried several simcards, the one that I'm using in my motorola at the moment that works 100%, the thing is I can also see all my contacts on the Desire, so there is no doubt that the phone is reading the sim card properly. I've tried to bend the small gold contacts slightly upwards to make sure that there is a connection, this does not produce any result either.
Here is all data that I have.
Android version: 2.3.5
HTC Sense version: 3.5
Sotware number: Android Revolution HD 7.1
Baseband version: 12.65.60.29U_26.14.04.28_M
Build number: 1.05.401.4 CL185058 release-keys
Any ideas?
http://forum.xda-developers.com/showthread.php?t=996630
Try this radio
Sent from my Desire HD using xda premium
I don't get that radio, should i rename it to PD98IMG? I've tried that and it won't flash it. As I'm running revolution, which are sense based shouldn't I also flash a RIL? Sorry for the confusion.
Forgot to say you needed to flash RIL after latest radio sorry mate.
lookup for 12.65.60.29U_26.14.04.28_M RIL it should work after
here is dowload for ril
http://forum.xda-developers.com/showpost.php?p=39412003&postcount=620

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