Market broken? - Epic 4G Q&A, Help & Troubleshooting

At some point after updating to Froyo EC05, some of my installed Market apps when clicked on only show "The Requested Item Could Not Be Found." Seems to be the same apps, both paid and free, each time.
The weird thing is that if I search for them and then click on the result I can go to the app just fine. I even thought I had fixed the issue by opening the app from within Market. That seemed to make the link work in "My Apps" again. But when relaunching Market the links don't work after that. What could be the solution? I tried clearing the Market cache and rebooting but that had no effect.

You said you cleared market cache, did you also clear market data?

063_XOBX said:
You said you cleared market cache, did you also clear market data?
Click to expand...
Click to collapse
Is it safe to do that, since it warns about permanent deletion? (If it's all linked to my google account but still...)

It is perfectly fine, it will just require you to accept the T&C of the market again.

063_XOBX said:
It is perfectly fine, it will just require you to accept the T&C of the market again.
Click to expand...
Click to collapse
OK, I'll give it a try...(famous last words heheh)
ETA: didn't hurt, but didn't help. Thanks. Anyone or thing else?

Do you have auto updating enabled for the market app?

063_XOBX said:
Do you have auto updating enabled for the market app?
Click to expand...
Click to collapse
I think yes, although I don't know where that setting is (does it even exist?). Its at the latest version I believe, 2.3.4, and it updated to that both on Eclair and then again shortly after first boot to EC05 since the market was oddly enough an older version at first.

This happened with me once. I couldn't figure out why. It was an app that needed to be updated, so I wanted to read the change log. Long story short, I ended up searching it, and updating it after I read it.
Sent from my always stock, EC05 Epic 4G

That's strange about needing to update one app which seems to hold back all the others...?
Well, I'm now seeing apps I actually installed disappear from the My Apps list entirely. This is weird and disconcerting, even though again they do show up if I search. ETA: well, I did find a missing app that had apparently been updated. While after un/reinstalling it made the other missing app(s) return, the same apps still give the error when clicked on.
Maybe the issue is on The Big G's end? I remember they had some market problems that made stuff unable to d/l and install months ago and all the tweaks I did to fix it had no effect until it just resolved itself somehow.

DroidApprentice said:
At some point after updating to Froyo EC05, some of my installed Market apps when clicked on only show "The Requested Item Could Not Be Found." Seems to be the same apps, both paid and free, each time.
The weird thing is that if I search for them and then click on the result I can go to the app just fine. I even thought I had fixed the issue by opening the app from within Market. That seemed to make the link work in "My Apps" again. But when relaunching Market the links don't work after that. What could be the solution? I tried clearing the Market cache and rebooting but that had no effect.
Click to expand...
Click to collapse
I had the same exact experience. I tried everything you tried... without success. I even Odin'd back to Eclair.. got the OTA update to EC05 and reinstalled apps.
That didn't work either. Like you, I'm hoping it was something on Google's end.

I've come to the conclusion that the app, My Backup, is responsible for screwing up the market links. I used it to backup my apk files - without data. And somehow, when the apk's are used/restored after a fresh installation, the market links are corrupted.
This time, to get things right, I simply went to settings-privacy, and erased the data. I didn't Odin back to Eclair and get the OTA Froyo. Nor did I restore from the "My Backup" app. I restored my apps from the market and a separate "manual backup" of the apks and everything is fixed.

In my case I just did an update.zip for Froyo. Although I have backups with MyBackup Root I haven't had to use any yet. And the problem still persists.

I have this issue on EC05 stock.
I tried clearing Market cache and no-go. I finally had to clear data on each application with this issue, then uninstall. Only after those two steps were completed, I could once again navigate to the application's market page to download and install.
I'm just waiting for Syndicate v1.1.1 to dump stock. I think OTA is just way too buggy without a full data wipe.

DroidApprentice said:
In my case I just did an update.zip for Froyo. Although I have backups with MyBackup Root I haven't had to use any yet. And the problem still persists.
Click to expand...
Click to collapse
My Backup Root ... that's the culprit.
Just save your data, what you can... Go to Settings, Privacy, and format your data. Then restore your data without using My Backup Root in any manner. Just grab the apps from the market.. or whatever
Im betting big bucks its My Backup Root.. the same app I USED. Your market links are corrupted, just like mine. Something particular to yours and my settings and My Backup Root. Otherwise, this thread would be 500 pages if it was a Google/Froyo bug.

Actually I DIDN'T use it. I may try the suggestion above. This is not really severe. Yet.
I can search for and get to them, just not through My Apps. Today Google Maps updated without an issue, although I don't know if that was one with the problem.

The issue just gets weirder. I have the Compass app for example. I was always able to get to it no problem through My Apps in the Market (unlike some others). Today it asked to update. I did so. Now, when I click on it from My Apps, it gives the error message. (But can still search for it and click through.) The f*** dude? Heh.
ETA: I'm seeing an unusual number of force closes too. At least 3 today. And several are triggered by clicking on My Apps which at first takes me to the app page, then next time shuts me out as I described earlier. Is it possible to reinstall Market somehow? Maybe that's where the problem is.

Bump...after a long struggle with this, including seeing only 3 of several dozen installed apps until I cleared Market cache and data, I got an at least temporary fix.
This time, it was me seeing all my apps, getting the 'not found' message and not even being able to find the app link through search anymore.
So this time I cleared Market cache and data, then used Apps2SD to clear all app data, then signed back into Market. Now, all my apps appear and link to their pages. An odd detail is that although I appear to still have Market v2.3.6, there are new options in Market settings regarding what ratings to display with a series of checkboxes. I checked "all". But I don't believe that's ever been there before. (And the don't display AdSense option appears to do nothing when unchecked, I don't understand why that's even there...)
Hopefully this fix lasts or can be done again. Other than the bluetooth and disappearing icons for landscape homescreen issues, it's the worst I've seen in Froyo.

Yet another necro thread..
[sig]Typed by a man standing on a toilet, eating a bacon sammich.[sig]

zanderman112 said:
Yet another necro thread..
[sig]Typed by a man standing on a toilet, eating a bacon sammich.[sig]
Click to expand...
Click to collapse
I don't think I need to apologize for sharing info that might possibly be helpful to others. Creating a new thread is more frowned upon, according to most forum etiquette I'm familiar with.

I had the same problem. I reloaded stock ROM using ODIN

Related

[Q] Market not working correctly!?!?!?!

All of the sudden the other day I went to check the status of my apps in the market and to see if any needed to be updated and a strange screen appeared. It has my email address, which is the linked account, and underneath it says "Applications and games owned by this account will appear here." Underneath it has two buttons that say "Browse Apps" and "Browse Games". I've reinstalled the market apk and also reinstalled my current ROM. No luck with anything. Anyone have any ideas?
Hmmm maybe a bump will let people see this?
I know the market got another update to where you could have multiple accounts on the market maybe that had something to do with it.
Try to clear data and uninstall any updates through app manager.
Sent from my ADR6350 using xda premium
Tried all of that and nothing. Hell, I even tried restoring a recent known good backup and the market still tanks on me. I've googled this and it seems a few others are having the same problem with no luck. We shall see.
*edit*
I just wiped and installed a DIFFERENT ROM and i'm still having the same issue. It starts out fine and then, poof, its back. I'm gonna reinstall again now and try reloading my TB backups one at a time instead of a batch restore. Maybe its a corrupt backup that making my Market wonky? I'm at a loss.

Market downloads not showing in My Apps

I have this issue that is highly annoying. This has been going on for a while. I can not see any of my apps in the market. Here is a list of what I tried.
1. celared market cache and data
2. rebooted recovery and cleared cache and delivik cache.
3. re-flashed rom
Help!!!!
I have the same issue. I have tried all the things you mentioned, and I have also tried uninstalling and reinstalling the market, and using TB to destroy and fix all my market links. I have searched for a solution to this, but it seems to me that no one has found a reliable solution.
I use AppBrain as a workaround.
More information is here: https://groups.google.com/a/googlep...pic/android-market/technical-help/Ny19XMKGzZ0
Well at least I know I am not the only one.
I called Market support, and the guy I talked to said that he had to forward it to the developers, so we will see what they say.
http://support.google.com/androidmarket/bin/request.py
EDIT: I forgot to mention, but the guy I talked to also sent me an email with a market link to every app I've ever purchased from the Android Market.
very common issue right now. ive done EVERYTHING i can think of. clear cache, uninstall market, reinstall, wipe market links, rebuild market links, flash same rom, flash different roms, factory data reset, and RTN with my MSL. nothing works. and i dont know anyone else in my family/friends/coworkers that is having the problem. when i googled it, i found dozens of other phone types that have this same problem, some as far back as september.
PRO TIP: use aTrackDog to check for updates and make a list of on device apps.
Reboot
After I reboot my phone the apks appear in my gallery.
I have noticed that when the market updates (when you accept the agreement...again) and you have multiple google accounts linked on your phone, it sometimes changes the default account you had it set as. You need to then select menu -> accounts and choose which account is the default you made the market purchase with.
I'm sure this post is for a completely different issue, but just wanted to post this to weed out some unneeded frustrations.
squiggie said:
I have noticed that when the market updates (when you accept the agreement...again) and you have multiple google accounts linked on your phone, it sometimes changes the default account you had it set as. You need to then select menu -> accounts and choose which account is the default you made the market purchase with.
I'm sure this post is for a completely different issue, but just wanted to post this to weed out some unneeded frustrations.
Click to expand...
Click to collapse
I really wish it was that easy. I only have one market account.
I had this problem too and the only way I could fix it was not restoring my apps with Titanium Backup after installing a new ROM. I've heard other people remedied the problem this way too.
This problem started for me after I did the "Destroy all Market links" feature trying to fix the update lag on some of my apps. The problem kept happening after using "Market Doctor" and even installing a new ROM and running "Restore missing apps with (and with out) data".
My issue being resolved may have been a fluke, maybe someone else could confirm?
brp01 said:
I had this problem too and the only way I could fix it was not restoring my apps with Titanium Backup after installing a new ROM. I've heard other people remedied the problem this way too.
This problem started for me after I did the "Destroy all Market links" feature trying to fix the update lag on some of my apps. The problem kept happening after using "Market Doctor" and even installing a new ROM and running "Restore missing apps with (and with out) data".
My issue being resolved may have been a fluke, maybe someone else could confirm?
Click to expand...
Click to collapse
i know what youre talking about. i have done exactly this, but it did not work for me... but im glad it worked for you! lol
"Destroy all market links" is essentially the issue that you guys are having. I have ran into the same problem. Open titanium backup, hit "menu", "market tools" then "market doctor"
That should fix the problem. It has for me every time.
uhm i have this happen sometimes. and usually its because of having multiple google accounts. Are you sure ur markets on the correct account?
CBowley said:
"Destroy all market links" is essentially the issue that you guys are having. I have ran into the same problem. Open titanium backup, hit "menu", "market tools" then "market doctor"
That should fix the problem. It has for me every time.
Click to expand...
Click to collapse
lol you'd think so, right? i have done this so many times, my touch screen is wearing thin (FOS) lol... wish it worked for me, glad it worked for you!
CBowley said:
"Destroy all market links" is essentially the issue that you guys are having. I have ran into the same problem. Open titanium backup, hit "menu", "market tools" then "market doctor"
That should fix the problem. It has for me every time.
Click to expand...
Click to collapse
Thanks for the suggestion, but I have done this multiple times.
It occurs even after I wipe, flash a new ROM, and don't even mess with TB. Makes me think it has something to do with the market account itself.
I'm really getting frustrated about this. I can flash back to stock and it still does this to my phone. I only have one google account signed. Really this is surprising that more people don't have this issue. I hope it gets fixed someday because it's ruining my experience with my phone. My other phone (htc thunderbolt) has no issues.
Sent from my SPH-D710 using XDA App
Another issue that I've found is that I think some apps aren't compatible with 2.3.6 or or something about these roms because some apps seem to disappear sometimes for no reason. I don't know, I'm blaming it on the market, the app developers and fragmentation.. lol
I too have this same issue, single email account, various roms running
Yup, same issue for me. I have 1 account, tried every possible option in Titanium Backup and Market (uninstall/reinstall, clear data, destroy links, flash back to stock, etc).
http://forum.xda-developers.com/showthread.php?t=1402303
Strange thing is that I do not have this issue on my SPH-D700 Epic 4G.
Again, I think it's an issue with Google/Market. Somehow the data linked to my SPH-D710/EpicTouch in Market is corrupt and causing issues.
I did notice that this issue first started after I tried purchasing Read It Later Pro. Market shows that the app was PURCHASED and ready to INSTALL but the transaction never went through. This is when my trouble started. Like I said, so far no acknowledgement or help from Google about the issue.
---------- Post added at 11:21 AM ---------- Previous post was at 11:10 AM ----------
I'm noticing that the carrier field in my Market Account -> Settings is blank (it should say "Sprint".
https://market.android.com/account?settings
Anyone else have the same?
Mine says Sprint and mine doesn't work.
Sent from my E4GT using xda premium
I may have stumbled on a fix in my case. I was debloating my apps, and I removed the Market Feedback Agent using Titanium Backup and my apps now show up. YMMV.
Rebooted into recovery and wiped cache and dalvik as well.
Sent from my E4GT using xda premium

[Q] Cant install paid apps TODAY - Market Issues?

I can't seem to dl any paid apps at the moment from either my SGSII or my Galaxy Nexus. I can dl free apps OK but get "an error occurred. Please try again" message on any paid app.
I was able to dl from the internet but not from the market app itself and I have never had issues before.
Anyone else having an issue like this today? I'm in Canada by the way on Rogers and always have been able to dl paid apps...
I have cleared the cache and wiped the app data and rebooted each device but still get this error when trying to do paid apps...
Bump... Anyone?
I have the EXACT same issue. I've had a ticket open with Google support for 8 days now... and they have failed to get back to me about much of anything...
JFMFT said:
I have the EXACT same issue. I've had a ticket open with Google support for 8 days now... and they have failed to get back to me about much of anything...
Click to expand...
Click to collapse
May I ask what country youre in? You have the SAME issue as me? Can you install free apps but just not the PAID apps?
I now seem to not be getting push notifications from Gmail and things as of this morning anymore either and again... This affects BOTH my GNEX and my SGSII so I know its NOT device related...
Ive read some other threads on Market Issues that are SOMEWHAT the same but not exactly and followed their instructions to fix the issue such as... Deleting my Google account and re adding it, Deleting my credit card and re adding it, etc and nothing has worked...
I mut have deleted the app cache and data like 30 times on EACH device and rebooted like 30 times on each device and still I get the same error...
FRUSTRATING!!!
At least I know its not JUST ME and if I had to GUESS.. Id say that this issue has to do with the switch from Google Checkout to Google Wallet...
*EDIT* My push notifications from Gmail have returned but the Market Error still exists!!! GRRRRR!!!
So... I got a reply from Android today and they advised that I uninstall all market updates to rectify this issue. I did so on my SGSII and rebooted my phone and low and behold.... IT FIXED THE ISSUE... I will try it on my Nexus too if I need to...
EDIT - It did not fix the issue completely as I still get this error but after a couple trys it will let me in to purchase apps ONLY on my SGSII...
Ok so... I did what they said and uninstalled the market updates from my SGSII and it seems to have worked... well... kind of...
I still get the error but now if i try it like 3 times or so it finally lets me purchase paid apps BUT...
I went to do this on my GNEX but since market v3.4.4 CAME with the device there is NO update(s) to uninstall and as such I still CANT purchase paid apps from my GNEX market app... :-(
For ANYONE who is having the same issues as I am, keep an eye on this thread because I wont stop until I figure this out...
Ok, so... I got another email from the help desk telling me to factory reset my device(s) and that should fix it (even though this is CLEARLY NOT device related) so I backed up my items from my GNEX ONLY (as I seem to now have a 75% properly functioning market now on my SGSII as I mentioned in my previous post and dont wanna mess with it) and factory reset and it STILL did not work!!!
I then tried another tip I found here and cleared the cache from the "download manager" app AND again from the Market and THAT did NOT work either!!!
This is getting VERY upsetting!!!
Again... For ANYONE who is having issues like this or similar please keep an eye here as I will continue to post any progress.
I fixed it by deleting all updates to market in Settings/Applications/Manage?Market app. Google Talk could then work as well.
Have the exact same problem now.
Not sure what the issue is!
Have done all the "regular" fixes.
Drives me nuts tbh!
Running AOKP B27, stock Kernel.
Did anyone ever get this fixed? I'm having the same issue on multiple ROMS...currently running Codename Android 1.4.0 I can download free ones no problem but not paid apps....
I'm running AOKP B27 with Trinity Kernel and just bought Poweramp off the market a couple hours ago for $1.99 (48 hour special)...
I had the same problem. I tried all the other poosible solutions, the " Settings > aplication > all > Google Services Framework and force stop, clear cache then reboot your phone." solution did it for me

Market not showing paid apps as paid for

I recently made the switch over to CM 7.2 from 7.1. I've flashed plenty of roms before, so everything went smoothly. Only problem is now apps I have paid for in the market now show the price instead of the normal "download" button. Clicking it takes you to the Google checkout pay screen....
They are still listed in the "my apps" section, so what is going on?
1) Do you have multiple accounts on the phone. Have you gone to market settings and made sure you are using the account you purchased them with?
2) Have you tried clearing data from market app to see if that clears it?
Only one google account and wiping the market didn't fix it. But I just tried wiping market data and rebooting the phone, that seems to fix it. Might be a fluke, some research into other people with the same problem seems to point at a Google server error that resolves on its own. Thanks!
I already had paid apps not showing as paid but everytime i've been able to install it after clicking as if i wanted to buy it again (i mean just the 1st click on the price !).
TenMaKo said:
I already had paid apps not showing as paid but everytime i've been able to install it after clicking as if i wanted to buy it again (i mean just the 1st click on the price !).
Click to expand...
Click to collapse
what he said...and I have CM7.2 and try downloading them from the web
Not showing as paid? Or not showing under the "My apps" list?

Play Store Updates won't process & more

My phone has been wonky this week. Apps won't update, and "calendaring" services and apps not kicking off.
Blue light filter scheduled in the OS doesn't run at night now, or disable in the morning when it should.
Apps with reminders come in way late or not at all. Appointments for work alert multiple times for same event, even though dismissed. Date and time is correct on the phone.
If I reboot, the missed reminders flood in immediately.
Txt messages just sit waiting to be sent, reboot, send out. No differenence if on wifi or Cellular.
Force close the app and reopen or reboot phone, sometimes drafted messages still present and send, other times the draft is just gone.
I have tried optimized and High Performance battery modes, no difference.
Apps won't update either (22 waiting), sometimes download to 99% and just spin until I reboot, or fully download, then just sit there.
If I let the phone sit idle, notification will come up that 5 apps have updated, go to the Play Store and those same apps still show as needing to updated or being processed. Reboot, then they show updated.
I have cleared cache and storage data for the Play Store and Google Play Services, no change.
System usually has around 4.5GB Ram available. Earlier in the week I could run the device optimizer, and that would clear things up for a little bit.
Did get the security update from AT&T on Nov 1st, things were running fine before that.
Galaxy Note 10+
SM-N975U
Remaining phone details on attached screen shot.
Is this an OS issue?
Could a bad SIM cause this?
Do I have a bad phone?
I really don't want to have to factory reset the phone, just got it 3 weeks ago, any suggestions?
Factory reset is definitely the way to go. If you use a password manager, it's really not a big deal. Just make sure you backup anything not in the cloud. Short of that, start deleting apps, newest to oldest installed it updated, in hopes you find the culprit.
One thought though... if you installed the Samsung Labs stuff, try removing that first. Those seem a bit not ready for prime time.
rcobourn said:
Factory reset is definitely the way to go. If you use a password manager, it's really not a big deal. Just make sure you backup anything not in the cloud. Short of that, start deleting apps, newest to oldest installed it updated, in hopes you find the culprit.
One thought though... if you installed the Samsung Labs stuff, try removing that first. Those seem a bit not ready for prime time.
Click to expand...
Click to collapse
I have deleted all apps from this past week and don't have anything from Samsung past stock apps.
I do have everything backed up in the cloud including my 2FA/MFA authentication is backed up except 1 can't be, so that will be a manual reset.
Appreciate the reply, figured the reset is where I'm headed, just thought I would throw it out there.
Well this is beyond frustrating.
Reset to factory, phone was fine until I restored settings, then I was right back to what was happening before.
Reset phone again, only restored content, no apps or settings.
I checked Google Play and Samsung Store for updates, ran what was available.
Things were going well, I would install a few apps, configure with Logins, continue forward.
I got a message there was an update, Samsung Experience Service and it Updated automatically, then everything started again, first that no further apps will install.
I Uninstalled Samsung Experience, but it only Uninstalled the update. I tried to install another app after this, not successful, even after a reboot.
I tried to reinstall the Samsung Experience from Play Store, would not complete.
Ran the app update from the Galaxy store successfully. Rebooted phone, still no other apps will install from Google Play.
I can install from Galaxy Store without issue, but not all of my apps are available there.
Even if I reset again, that update will come into play
So frustrated right now how much time I have wasted for this phone to be rendered undependable so quickly.
I think I might try creating a new Samsung account and see if that helps.
I read many issues with restoring. Try to factory reset it without restoring anything, and setup the phone, apps, and downloading everything manually to notice if it's helps.
I ended up taking the phone into an authorized Samsung repair shop. They flashed the phone with new OS with cumulative updates. Phone has been fine since.
djwinn said:
I ended up taking the phone into an authorized Samsung repair shop. They flashed the phone with new OS with cumulative updates. Phone has been fine since.
Click to expand...
Click to collapse
Firstly,
i only saw/ read your above post (thread) now.
I'm glad you managed to sort your annoying issue out.!
What you experience, by factory resetting etc and issue still
persisted , i also experience 2 x with my older devices.
(Think it was note 5 and/or my Note 8).
Can't exactly remember issues i had, think one issue, was my Bluetooth quick setting icon kept on disappearing in the Quick toggles, and something else.
( Not similar issues , like you experienced )
Also only resolved it , by flashing relevant official stock Rom again (clean install etc.) as factory resetting failed to fix it.
Point /lesson here, is that a factory reset, does not always
help...?
Good luck.

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