[Q] ARC Reboots - Xperia Arc Q&A, Help & Troubleshooting

Hi everyone !! I just bought my midnight blue arc yesterday morning and am loving it!
All those people who have problems with the battery please get your phones checked coz i feel the battery life on this phone is pretty pretty decent.
Anyway I'm facng a problem that the phone rebooted thrice yesterday while I was on a call!! Is anyone else facing this problem ? Any remedies ??
Thanks

not a problem here for me.. I have heard that this problem seems to be affecting phones in Japan.... also heard that a full SD card reformat seems to have helped some people..

Oh nooo! Call wonk is back on Arc now?
You can try dewonkificator from the N1 section

I have experienced the same thing several times. Has also experienced the phone stalls for 3-5 seconds, and app links on the bottom row do not respond.
Sad as it actually is the best designed phone in my opinion.

Does the phone get hot? i noticed that the phone (close to the camera) gets hot playing games.

Received mine this morning, it's frozen and restarted once, and took ages to restart after freezing.
Ive noticed it getting very hot towards the top half of the screen while i was playing dungeon defenders.
It's a shame, because i really like this handset.
Sent from my GT-P1000 using XDA App

mine working like it should be without any reboots and other stuffs
about battery, 10% and charge for at least 1 week til full , then back to normal charging (someone advice)

Yes same for me... multiple reboots per day. Brand new.. Cool phone but unstable

I have used Arc 3 days now... One reboot on 1st day... Otherwise no reboots

I also have this problem for the 4th time since wednesday last week.
And it is completely random. Phone never gets hot when this happen. One time it happend when it was idle.
I have contacted SE about this issue and they do not know about this problem.
So i am gonna exchange mine for a new one tomorrow.
Oh yeah, and i also cannot pair with my nokia 3100 carkit. I think this is software related problem. My desire had this problem also with some gingerbread roms, other gingerbread roms were fine. So i hope SE will update to 2.3.3 soon.

Mine rebooted only once on 3 days while in idle.
Not a big deal, I think it's because of 2.3.2
Wait for an official upgrade to 2.3.3 or custom roms

So far it never rebooted in idle, but what I recognized is that the phone rebooted several times when connected to the PC or when syncing Music with MediaGo...
Don't know why it occurs, but it happens regularly when I'm connected to the PC and is quite annoying tbh, especially when trying to transfer something like an ISO...
Actually, when trying to transfer Gran Turismo 2 it ALWAYS reboots

Sorry, double post. Pls delete.

Same here. I have several reboots every day.
Sent from my LG-P990 using Tapatalk

May be we are using som apps which currently are not Gingerbread friendly??

thats true ... playing a game like flying attack or somthing like this HD ... it will get hot close to the camera ..

I ve had a reboot while riding to work with music playing.
I wouldnt of minded so much if the start up time wasnt as bad as an Iphone.

mine rebooted like 5 times today, usually just after ive used it and put it down on my desk, it suddenly reboots, anyone found out why? could not find any information anywhere other than the 2.3.2 issue

i'm using my Arc for 7 days and it never rebooted by itself. Are you guys playing while in the charger? i noticed it gets hot when it's in the charger.
in the weekend arc was idle for 64hours than i did a reboot because the music player couldn't play any music. now is the phone on for 67 hours no auto reboot. played games, listen to music, browsed the web.

3 days in now and haven't had a single reboot ad yet
Sent from my LT15i using Tapatalk

Related

[Q] On my 3rd HTC Desire * GPS reboots and can't use setcpu *

I got my 3rd, brand new Desire today.
The 1st one would get really hot and reboot on me when i played angry birds or movies or used the GPS. It stared out 3 months after i got the phone.
I had the 2nd lasted 2 weeks before the GPS just would not lock at all, no matter what i did. The GPS was dead. The phone also got very, very hot not long after opening google maps or gps status.
The new one, Desire the III shell be its name, also gets very hot when i use the gps or play games. How long will this one last
This one is also PVT4, the other where both PVT1. What does this mean? also how do i tell what screen i have?
UPDATE: 07/03/2011
so after trying almost every ROM and kernel for the Desire i have found that i still have issues with the phone. I can not use setcpu and, like my original desire, i have random reboots when using the GPS.
Setcpu
I can not install the app at all. As soon as its installed i have app crashes.
I am not trying to OC here. A few 100Mhz is not a great deal anyway and with most ROMs Quadrant scores around 1100-1250 at stock, what ever that means. I wanted to use setcpu to take the min clock down to 1xxMhz when the phone is not used to save battery.
GPS
Same as the 1st phone. It get very, very hot and randomly reboots. This can happen in as little as 3min or xxmin.
I have a brand new htc battery, came with the phone, and no gel/hard/cover.
Can i really be this unlucky
The ship with the following
Baseband: 32.49.00.32U_5.11.05.27
Kernel: [email protected] #2
Build:2.33.161.2 CL284385 release-keys
Software: 2.33.161.2
Bravo PVT4
HBOOT-0.93.0001
MICROP-051d
Touch Panel-SYNW0101
RADIO-5.11.05.27
Aug 10 2010
Do you have any case or cover on your phone that might causing heat to get trapped between the layers? Both soft and hard silicone cases can cause your phone to get overly hot. Also are you using a stock rom or a custom one? Since it may be the kernel or a overclocking tool causing the cpu to run faster and hotter than it should be, led to your phone rebooting when it gets too hot. On average how long does your phone last from full charge to dead, when not in use, could be a duff battery.
The more you use it the hotter it will get, this is normal. So long a it doesn't reboot you'll be fine
Sent from my HTC Desire using XDA App
nope, had no cover/case/gel thing on the 1st two, only screen protectors.
i only found out about ROMs when i started to have the problem with the 1st one. It was stock standard for almost 5 months. I only began using a ROMs to underclock the CPU to see if that was the problem. Ran it at 600Mhz/700Mhz for 2 months before i had had enough and took it back to a vodafone store. With original RUU
The 2nd was only ROMed on the 3rd of march. I kept it stock 1st because i was studding and did not have time to play with ROMs and 2nd because i wanted to make sure it was working. So i just used the phone while running around normally.
The day before i started looking for a ROM i had issues getting a GPS lock. The following day i could not get the gps to work no matter what i did. So again turned to a ROM/Radio to see if it could solve the problem. No luck.
Had a go at Vodafone and they said because i had an issue within two weeks of getting the phone i could change it. Luckily a store near me had stock. So here i go again, round 3.
This phone is supposed to be for my sister I have a Desire HD
mrjonnyrock said:
nope, had no cover/case/gel thing on the 1st two, only screen protectors.
i only found out about ROMs when i started to have the problem with the 1st one. It was stock standard for almost 5 months. I only began using a ROMs to underclock the CPU to see if that was the problem. Ran it at 600Mhz/700Mhz for 2 months before i had had enough and took it back to a vodafone store. With original RUU
The 2nd was only ROMed on the 3rd of march. I kept it stock 1st because i was studding and did not have time to play with ROMs and 2nd because i wanted to make sure it was working. So i just used the phone while running around normally.
The day before i started looking for a ROM i had issues getting a GPS lock. The following day i could not get the gps to work no matter what i did. So again turned to a ROM/Radio to see if it could solve the problem. No luck.
Had a go at Vodafone and they said because i had an issue within two weeks of getting the phone i could change it. Luckily a store near me had stock. So here i go again, round 3.
This phone is supposed to be for my sister I have a Desire HD
Click to expand...
Click to collapse
Although in the past you might have got a GPS signal inside, I can normally only ever get a GPS signal outside, and I mean outside. I have heard about lost of problems with the Desire and GPS. The new Desire that you have is the latest release. Also the Desire always get's hot, you could boil an egg on mine, however mine has never Re-Booted due to heat...
jaaystott said:
Although in the past you might have got a GPS signal inside, I can normally only ever get a GPS signal outside, and I mean outside. I have heard about lost of problems with the Desire and GPS. The new Desire that you have is the latest release. Also the Desire always get's hot, you could boil an egg on mine, however mine has never Re-Booted due to heat...
Click to expand...
Click to collapse
I always test the GPS outside/out doors for at least 20min.
Sounds like you got some really ****ty Desire's and a really run of bad luck. Luckily I have never had these issues at all. As for the PVT4 business and your screen, most likely you will have an SLCD screen and PVT4 I guess is the security for the hboot, just a guess like.
I've always thought that my Desire was really cool, like if it is just running with checking emails, using the phone, light stuff really, it never gets hot at all or what I consider hot (where you can tell the difference on the back of the phone). The only time it gets hot is when I play a game for a really long amount of time, but even still, it never gets as hot as when it's charging. I have overclocked my phone to 1190MHz and it is fine. Also my GPS is fine and works when ever, inside or out.
I guess I got a really lucky Desire or you guys are really unlucky?
I can relate to the GPS issues. When the GPS didn't reboot my phone, it took a good 15 minutes to lock.
Took it back. No smartphone for 3 weeks
*I am not a happy HTC Desire user*
UPDATE: 07/03/2011
so after trying almost every ROM and kernel for the Desire i have found that i still have issues with the phone. I can not use setcpu and, like my original desire, i have random reboots when using the GPS.
Setcpu
I can not install the app at all. As soon as its installed i have app crashes.
I am not trying to OC here. A few 100Mhz is not a great deal anyway and with most ROMs Quadrant scores around 1100-1250 at stock, what ever that means. I wanted to use setcpu to take the min clock down to 1xxMhz when the phone is not used to save battery.
GPS
Same as the 1st phone. It get very, very hot and randomly reboots. This can happen in as little as 3min or xxmin.
I have a brand new htc battery, came with the phone, and no gel/hard/cover.
Can i really be this unlucky
The ship with the following
Baseband: 32.49.00.32U_5.11.05.27
Kernel: [email protected] #2
Build:2.33.161.2 CL284385 release-keys
Software: 2.33.161.2
Bravo PVT4
HBOOT-0.93.0001
MICROP-051d
Touch Panel-SYNW0101
RADIO-5.11.05.27
Aug 10 2010
I have just discovered I have this GPS reboot problem... For the first time on the weekend I decided to use the Google Maps GPS navigation. I bought a nice windscreen dock and everything...
First time it worked for about 3 minutes and then rebooted. From that point on I would only get a maximum of 30 seconds GPS navigation and then a reboot... I've tried everything I could find online about the problem including a full wipe but the problem remains...
So freakin' annoying! I guess it's going back to HTC....
Same problem here.
when using GPS for 1-xx.min the phone reboot.
Have tried every romes, radio, wipe all, formatet sdcard..
tried to caught the problem in LogCat.
I just cant find the problem!
it makes me crazy.
I think it's probably a temperature problem.
If I remove the battery and let the phone down for a while, navagitionen will work for about 10-20 minutes. if I open the navigation with the same after the reboot it will only works for 1 or 2 minutes.
OP, you are either a complete idiot and don't know how to use your phone or you are very unlucky. I think it may be the first option. I know at least 20 people with desires who have NEVER had a problem. Use it what it's meant for and stop ****ing with it.
Blert.
Sent from my HTC Desire using Tapatalk
john014 said:
OP, you are either a complete idiot and don't know how to use your phone or you are very unlucky. I think it may be the first option. I know at least 20 people with desires who have NEVER had a problem. Use it what it's meant for and stop ****ing with it.
Blert.
Sent from my HTC Desire using Tapatalk
Click to expand...
Click to collapse
Thanks for your awesome solution! You complete IDIOT! what a nice tone you choose to write in at this forum - really mature! start helping people instead of asuming the worst of them. This is NOT my first smartphone and I do in fact know how to use it. As a matter of fact I work with developing programs for phones and other microprocessing units, and have never heard of or experienced this problem before.
Instead of complaining why don't you start HELPING people!?
Same poblem here dudes but i csj live with it. I have seen Desires that restarts themselves when surfing on internet or when calling.
Sent from my HTC Desire using XDA Premium App

[Q] Defy+ Temporary bricking due to overheating?

Yeah, got a major issue: My Defy+ is overheating and I usually end up with a blocked phone, which ends up being useless for about 4-5 hours. And it's becoming more often.
I have 2.3.4 on it, but I seriously doubt 2.3.6 solves this issue.
Any tips?
Deformat said:
Any tips?
Click to expand...
Click to collapse
Try custom ROM's and DO NOT flash 2.3.6 full sbf as it's quite buggy and you'll be stuck with it.
You could also try to undervolt the CPU. In what conditions do you get an overheated phone?
vap_66 said:
You could also try to undervolt the CPU. In what conditions do you get an overheated phone?
Click to expand...
Click to collapse
How could I do that?
Also, I get it for no reason whatsoever. It gets overheated and that's it. I left it to cool about 4 God damn hours, and yet when I open it it works a bit, then it gets stuck. It's as if the memory isn't well processed.
To give ya an example, I left it over night and even charged it. Everything went fine.Then, got to school, got a break, wanted to listen to a song. Fine, listened to a song. A guy wanted to waste some time on Opera Mini with his Ikariam game. Fine, let him waste that 1 tab and browse online.
But then, when he gave it to me it was stuck.
Wait a lot of time to stop it via Android's button, did it eventually. Left it to cool 2 hours, tried again. Again, after less than 3 minutes of usage (wanted to share a file via bluetooth, but got to the folder only) it got stuck again. This time it was pointless, 30 minutes later I wasn't able to stop it so I took the battery off.
I kinda don't know if I should change it or still have faith in it.
Right now stuff seems worse. Sometimes it reboots itself, but that doesn't help with anything IMO.
BTW, would the 1% battery patch help? Might put that 720p functionality in there as well.
As Auris said, try flashing a custom ROM (CM7.2 is a good choice, stable and fast enough). For undervolting (if you are on a stock ROM only - because CM7 has a built-in CPU manager, accessible from the bootmenu) ), install SetVsel from the Play Store. Like PC overclocking/undervolting, be careful about the values you choose. You'll find a thread in the General section about SetVsel values.
If these ideas don't help you solve your problem, I think it might be hardware related.
Trimis de pe Defy CM9
My defy+ gets really hot on just about everything except stock! Undervolting didn't help, nor underclocking. Putting it in the fridge temporarily helped, but when I started using it again the temp climbed again!
What should I do? :-/
Sent from my Defy+ using Tapatalk 2 Beta
Well, since you flashed custom ROMs (unlike the OP), how about the baseband? I remember that when I flashed CM7 for the first time I didn't get 3G signal and the phone was overheating because the signal was too poor for the baseband that I used. Switched between a few and finally managed to get one with good signal and 2G/3G/3.5G working fine.
I never use 3G, so I've never bothered changing it. By the way... what are the differences between basebands with the same frequencies?
Could flashing a different kernel solve it?
Sent from my Defy+ using Tapatalk 2 Beta
Well, there are different regions - I don't know the technical details, but maybe some basebands work better with certain network operators. It's a trial&error method, you could choose one that works better or one that performs worse.
Regarding the kernel: I have no idea about the heat dissipation, but from what I've read there is a GB kernel that supposedly has better battery life. Ask Auris, he uses it (it's the kernel by walter79).
Okay, seems the issue solved itself, since now it works perfectly :|
I didn't play a game, which was kinda retarded: low quality, a simple Android game, and playing Temple Run/Angry Birds/ Angry Birds Space didn't give you me any issue.
I don't get it.

Hot HOX

Lately the phone has been running warmer than normal. While on call or on a game it really heats up. I have to stop playing game thinking that it may blow up in my hands.
Is this a general problem with the quality of chip used by HTC?
Is this because of stock ROM?
Does this also happen on CFW?
Maybe u have a sg3...
Which firmware do u have mate? Just when we get the best benchmark with the new ota ...people , not seen in hox Forum start with problems.
Talk about ur hox so we can help.
Htc One X Venom ViperX Rom + faux123 s kernel + Rezound Mod
I'm in india ...
Running stock .3 since ...X is less than a month old n still exploring. Making sure all hardware is ok , cause after root warranty will expire.
I chkd phone update today ..but nothing for me, but I see few ppl have got .4 n updated sense.
no issues at all with mine....when you say it gets really hot does it only happen while playing games? and how long do you play your game for? also do you play games while charging your phone?
1: while playing game - no charging : after playing for 5-10 mins the back part below the camera and the ring of camera heats up, same happens on long calls....
Game : deck landing
Also long browsing on WiFi warms the phone. (Only occasional)..unable to narrow this down
2 : on charger : its not only warm, but its really hot. I get a little unsafe feeling. Game time less than 5 min.
Why do u think this is happening?
santoshrane said:
1: while playing game - no charging : after playing for 5-10 mins the back part below the camera and the ring of camera heats up, same happens on long calls....
Game : deck landing
Also long browsing on WiFi warms the phone. (Only occasional)..unable to narrow this down
2 : on charger : its not only warm, but its really hot. I get a little unsafe feeling. Game time less than 5 min.
Why do u think this is happening?
Click to expand...
Click to collapse
while charging i would not recommend to play games. also regarding when browsing though wifi it does get warm my friend.....but after a very long while....regarding games i mean i play only one game but it does get hot but not to the extreme that it would burn my hands
if it gets so hot that you can not hold it in your hands then maybe there is something wrong..specially if it gets hot after say two minutes....do you have other stuff in the background like facebook or twitter while playing the games
Thank u for replying.
I've cancelled all apps in task manager n tried and it still runs warm, but not hot.
WiFi is ocassional, so I cannot narrow as when and which situation.
My battery software shows the batt temp jump to 45 deg ...normal is 32-34... So I'm sure its definitely getting warm ....
Does rooting and installing cfw help?
Have you installed any apps recently? Seems like an app misbehaving. Use a battery monitor app to see which app.
Sent from my HTC One X using Tapatalk 2
You should update, I'm not sure if the new OTA is out in India check..
My One X was heating until I went 2.05+ based roms. They fixed overheating issues in the new ota. If the new OTA isn't out in India, you can unlock and get one of those new roms with 2.17 base or stock 2.17
cheers!
Send it back for repair, getting hot when browsing internet on WiFi is not normal. I'm browsing internet on WiFi for 2 hours for now and my hox is not even warm.
Sent from my HTC One X using Tapatalk 2
Hey guys can anyone help me getting 2.x roms please?
Also should I wait for the next update a d then take a call ?
1)Check for updates
2)If No update then decide if you want to unlock(s-on) your phone to try a 2.xx based ROM. That's if you haven't unlocked already.
or you want to give it to HTC
If there is no update and you do give it to HTC good luck!
If you're desperate and want to unlock and update then:
1)Unlock Phone
2)Install CWM
3)Pick a ROM and flash
There are more than enough stickies and guides in the HTC One X Android Development subforum. Help yourself.
My hox hat overheating auch, when play dead space, i have the update but still burning, please help,
Sent from my HTC One X using xda app-developers app

Bloody media server, blitzing the battery!

My wife's gnex is usually well behaved but every once in a while, it just goes crazy and kills the battery. She mainly has it on all day but she may only send a few texts and make a couple of calls in any given day so the battery lasts a few days easily.
Yesterday it lost 60% in 3 hours and as usual it was media server doing the killing. The weird thing is that she has no music or video on her phone and pretty much the only game she plays is Bejewelled and that's usually for 5 or 10 mins max.
My question is, will this well known problem go away if I root the phone and add a new rom?
If so, can anyone recommend one which doesn't have this problem?
I also heard that adding a new kernel may fix it too - I read somewhere that Franco's doesn't have the problem.
Any help would be greatly appreciated - she's making noises about getting a Windows phone instead!
Sent from my Nexus 10 using Tapatalk 4 Beta
If I remember right, Bejeweled Blitz has some serious battery problems. Like really bad media server drain. See if that drain happens every time she plays it?
Sent from my Mahjong Nexus

[Q] Battery Depleting Quickly

I have had my Note 8 for a couple of months and just recently I have been having battery problems. I restored the Note 8 to factory settings (just to be sure) and am still having the same problem.
It seems that when I watch videos or play any games the battery depletes extremely quickly e.g Its 80%, I start to play the game and within 3-5 minutes the battery is 30%. I play again and its 5% and the screen dims (which is also a pain in the ....) I realise that Games and Apps use a lot of power but surely not this much.
I have looked around for battery calibration instructions and apps but are a bit dubious to try them as I have read that you can deplete the battery totally and the device then wont charge.
Just wondered if anybody else has had the same problem.
Thanks.
My note has a great battery life. For this situation I would look in the battery menu for any apps not closing correctly thus sucking battery. Remember to dis activate GPS, Bluetooth and data when not using them. Check the screen brightness is 50% or less. Automatic brightness should be fine also.
here's a lot of info related to batteries. I'm sure you will find it usefull
http://batteryuniversity.com/
Don't waste time with calibration. Sounds like the battery ifs failing or dying, either way it's bad.
Sent from my SGH-T889 using Tapatalk 4
I usually have Bluetooth and GPS turned off and have the screen on Auto Brightness. I also restored to factory and the problem still persists.
One strange thing is that when I charge it from 10% it takes about 50 minutes to get to 100%. I thought that was a bit quick. The battery must be reporting the wrong charge to the OS. I wish they had user replaceable batteries in this thing although its probably not practical.
I will give Samsung a call. Cannot beleive it has happened now as I am off on holiday soon to the US and wanted to use it there.
Thanks.
chas0001 said:
I usually have Bluetooth and GPS turned off and have the screen on Auto Brightness. I also restored to factory and the problem still persists.
One strange thing is that when I charge it from 10% it takes about 50 minutes to get to 100%. I thought that was a bit quick. The battery must be reporting the wrong charge to the OS. I wish they had user replaceable batteries in this thing although its probably not practical.
I will give Samsung a call. Cannot beleive it has happened now as I am off on holiday soon to the US and wanted to use it there.
Thanks.
Click to expand...
Click to collapse
Hi, I've had the same issue. I sent the device for service under warranty and they could not find a fault. They only reflashed the firmware.
Its been working fine since I got it back. I updated to 4.2.2 and its working just fine.
Sent from my GT-N5100 using Tapatalk 4
batttery draining extremely fast
JCUK89 said:
Hi, I've had the same issue. I sent the device for service under warranty and they could not find a fault. They only reflashed the firmware.
Its been working fine since I got it back. I updated to 4.2.2 and its working just fine.
Sent from my GT-N5100 using Tapatalk 4
Click to expand...
Click to collapse
same with me chas0001, and JCUK89, my situation is actually identical to chas0001, but my device is like a mth old now, i received it on august 5th 2013,
so its basically been used for jus over a mth now. and i barely use it, maybe 3 hrs a day, most days less than 1 hr, constant use.
i dont kno, can anyone help. on xda developers. ??
I called Amazon.co.uk (where I bought it from) and they agreed to replace it for me. Its was definitely faulty and unusable. I kept reading about people with the similar problems and so eventually decided to not get a replacement but a refund.
Its a shame really. I really liked the device but I need something more reliable. I also don't care for Samsung with their constantly delayed OS updates. 4.1.2 for a 'flagship' device. Surely if they get rid of that Touchwiz crap they can release timely updates. You never know even my Note 2 may get an OS update this year!
Just went out and bought a Nexus 7 (2013). NOW...what to do with those 5 Galaxy Note 8 cases
jramna1 said:
same with me chas0001, and JCUK89, my situation is actually identical to chas0001, but my device is like a mth old now, i received it on august 5th 2013,
so its basically been used for jus over a mth now. and i barely use it, maybe 3 hrs a day, most days less than 1 hr, constant use.
i dont kno, can anyone help. on xda developers. ??
Click to expand...
Click to collapse
I would see of you can get it exchanged (assuming you still want to keep the device).

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