Unplayable media files - Epic 4G Q&A, Help & Troubleshooting

I'm having a sporadic but frequent problem with my Epic, wherein media files (on the SD card) suddenly become unplayable. Specifically, podcasts in Dogg Catcher, and audio books in MortPlayer, Ambling Book Player, and Audible will suddenly stop working and the app will report some sort of error such as "media file not playable" or some such.
This happens approximately once per day at unpredictable times, and my original response was to reboot the phone, which did fix the problem temporarily. Now I've discovered that unmounting the SD card, then remounting it and allowing the Android media scanner to complete will also temporarily fix the problem. In either case, however, the problem returns within a day or two, maximum.
Has anyone else experienced this kind of problem, or have any advice on how I might go about fixing them?
(FYI, my phone is rooted and I am running Syndicate Frozen 1.1 ROM, but this problem was happening before the root procedure back when I was running stock, and persists even after moving to Syndicate.)
Thanks!

Just taking a shot in the dark here, but it sounds like the problem might be with your sd card... a possible solution might be to copy all of your data off of the card, reformat it, and then copy you data back on to the card, OR try/get a different sdcard altogether.
Again, not claiming I know what the root problem is, but the reformat is worth a try as it has seemed to help with other sd card reading issues for others.

Koadic said:
Just taking a shot in the dark here, but it sounds like the problem might be with your sd card... a possible solution might be to copy all of your data off of the card, reformat it, and then copy you data back on to the card, OR try/get a different sdcard altogether.
Again, not claiming I know what the root problem is, but the reformat is worth a try as it has seemed to help with other sd card reading issues for others.
Click to expand...
Click to collapse
Thanks, I'll backup my SD card and reformat it to see if that helps. I should know within a day or two anyway.

I'm having a similar issue where all my media files disappear and it says "no SD card detected". If i pop the card out and back in it works, but it's annoying.
FWIW this is a replacement SanDisk card (class 4), my first one was lost in a drunken phone drop at the bar.

I have this exact same issue... Never had issues when stock, but since rooting and flashing ACS101 through ACS110... Although it sounds like it's not related to this since you've had issues longer.
I've tried clearing dalvik cache, normal cache, and messing around with the DRM service, but it's still unstable and audio/video files quit working after random amounts of time.
Let me know if the SDCard fix works for you.

My wife's phone has the same problem. Completely stock, with the official FroYo update. No root or anything so far. Her phone also has an issue where it pauses for up to 30 seconds before actually dialing when a call is attempted, then often fails to actually complete the call. I think she might just have a lemon...

Related

70-80% of Incoming Calls Freeze Phone

I'm running stock ROM on VZW... Almost every call I get causes the phone to freeze, sending the call to voicemail. It is so frustrating that I can do everything with my phone, except receive calls! I have slide to unlock, and thought the slide to answer was causing the problem... so I disabled it. Still having problems. Any suggestions?
AndrewTheMan said:
I'm running stock ROM on VZW... Almost every call I get causes the phone to freeze, sending the call to voicemail. It is so frustrating that I can do everything with my phone, except receive calls! I have slide to unlock, and thought the slide to answer was causing the problem... so I disabled it. Still having problems. Any suggestions?
Click to expand...
Click to collapse
Back it up and hard reset, see if that fixes it.. If so, you have some bad software.
I had the same problem with my Tilt2. I have tried six different roms. The same problem. I download a program called Gaz TD2 Tools. I used that to disable the default dialer. Since then I don't have that problem. I have a ugly phone pad but I can answer a call. seventeen missed calls in one day was enough.
Storage Card Issue Perhaps
Assuming a Hard Reset doesn't fix this, I have another suggestion. Back everything up as previously suggested. If you have a Storage Card in the phone, pull it out and re-boot. If you've installe dprograms to the card you'll get some error messages - don't worry, they will disappear if the card is good and you decie to put it back in again.
I've had several cards become subtly corrupted over the years of using WinMo Phones. They can often cause this kind of maddening problems with no apparent solution.
If the card is bad, try to copy off all the files onto your computer. Then re-format it. Do this in the phone if it can (don't know about the Rhodium on this) or on your computer using an adapter. Then put back the data files and CAB files for the software you want to install again. Put it back in your phone and boot. If everythig's now ok, go ahead an dinstall the CABs.
If the Card is still wonky after re-formatiing, try going to the Manufacturer's website for help. I had a 16 Mb Sandisk microSD fail in my Fuze and after a couple of emails suggesting I thry to diagnose the card using varioous utilities, Sandisk concluded it was faulty, sent me a new one and a pre-paid return mailer. No problems after that. You can't beat that kind of service.
Best of Luck!
MadSci
I had similar problem like yours. I've just taken sdcard out and now it seems phone is not freezing. Sdcard was previously used in Nokia phone for a while. Suppose it's not new type, that's why phone was freezing, i presume. Hope i will not have such problem again, because it ****ing irritating...
sounds familiar
acyv said:
I had similar problem like yours. I've just taken sdcard out and now it seems phone is not freezing. Sdcard was previously used in Nokia phone for a while. Suppose it's not new type, that's why phone was freezing, i presume. Hope i will not have such problem again, because it ****ing irritating...
Click to expand...
Click to collapse
I have also had this problem when I swap cards from one phone to another. even contemporanious phones from the same manufacturer. It's o tempting to do it, but I've come to think it's better to copy everything off of the card, reformat it, then load things back up. might just be coincidence, but it does seem to produce less problems.
Nice to know I'm not the only one
Cheers!
MadSci
Now it resetted itself again when the battery level was %94. There is no sdcard inside. Let's see what's gonna happen... ****!
Installed this update yesterday from HTC. Phone seems to be working better, even with S2U2 options enabled... I'll report back with any lock-ups if they happen.
http://www.htc.com/au/SupportViewNews.aspx?dl_id=674&news_id=258
AndrewTheMan said:
Installed this update yesterday from HTC. Phone seems to be working better, even with S2U2 options enabled... I'll report back with any lock-ups if they happen.
Click to expand...
Click to collapse
Which update?

[BUG] about the USB / SD card storage and Media Scan

For some times now i've been trying to single out an app that was causing the random crashes, or hot reboot
http://forum.xda-developers.com/showthread.php?t=1336896
the problem seems to cause the whole front end of the OS crash and restart itself reloading every single app as if you had rebooted the phone, but there was no reboot involved.
in the end i noticed everytime i was messing around with the mount SD cards as USB storage, and right after is when it happens the most, as well as when i swap one SD card with another SD card
everytime something related to SD card happens the annoying Media Scan will run, and because i have TONS of files, it takes a very long time to finish scanning, so if something needs access to those files, it causes the whole system to crash and reload (not reboot), and then because it crashed, it starts the media scanning process again, and if you have many widgets that request files from the SD card then well.. you get the point, it kinda goes into an endless loop
END TASKING everything sort of helps, but it's not a real solution.
can some one remind me where or which system service i can freeze or remove to kill the Media Scanner?
thanks
PS: this sort of reminds me of the old bug on SGS1 when the Media Scanner runs out of memory when your library collection is too huge for it to process
Yes the only slowdown/crash I had (just once) with this phone was while media scan was running and I was trying to access Sd card for file copy. It does run every single time you do something on SD card which is annoying.
But would it cause more problems if stopped from running?
Hi AllGamer,
Have you figured out how to stop the media scanner?
benegessrit said:
Hi AllGamer,
Have you figured out how to stop the media scanner?
Click to expand...
Click to collapse
i have a good idea how, but i need time to dig out that information from the old i9000 section, and i'm very short in time with all the soap opera going on
The below is long winded, but I believe in giving as much detail as possible, as well as it's still an ongoing process for me where I believe I've resolved the problem, yet I keep forcing it accidentally and not yet exactly pinned down my issue entirely.
I just got this phone, set it up, and was running into a similar issue where media scanning would initiate and continually initiate over and over while reloading dash and not loading all widgets. My actions the other night prior to this happening were making a backup in clockwork mod, installing setcpu, setting up setcpu, copying media files from old SD card from previous phone into new external and internal SD cardm then restarting the following morning after waking up. This baffeled me, and through google searching I came upon your threads, I saw ICE Music 4.0x or IM+ apps where your issues, however I have neither app.
Traced my steps back thinking what I did before sleeping and after backing up. I started deleting media files (pictures, movies, music) off the SD cards. After rebooting, this did not resolve my issue. I then rememebered I did SetCPU. I was able to successfully uninstall the app from my phone by dragging it to the trashcan before media scanning restarted. I rebooted, however, this still did not resolve my issue. I restored my backup prior to all this since my issue was unresolved through these means, and media scanning was fine. I've not been using SetCPU the past day and everything is fine.
My analysis is that using SetCPU is fine, I was using it the other night after backup, but prior to rebooting phone, however if SetCPU is set to run on boot, then Media scanning goes all fubar. Even if you uninstall SetCPU app through the android menus or dumping to the trashcan, something still seems resident in the booting process or initially something is modified that does not become unmodified. I've yet to try manually loading and running SetCPU each instance after bootup without having setcpu set to start on boot.
Hmm maybe I spoke too soon. Since that time, I've restored approximately 10k sms messages with SMS+ Backup app, sent a sms in handcent, backed up sms with SMS+ Backup, believe I received a sms, updated AdAway app, and started/updated AdFree app, and however I don't see it now.
Now, the adfree app gave me a menu I had no recolection of on my Nexus One, where I had two options. One option I don't rememeber, but the other "Boot Normally", I remember and chose. SetCPU is not installed at this moment, and after doing just those couple things from the 1st sentence, I rebooted. I noticed that the display at the bottom would show Adfree granted superuser permissions, and then I would get a freeze and reboot of the dash. I may have setup Adfree the night before along with SetCPU (It was late and I had been up 24hrs the previous night). I've frozen AdFree with Titanium Backup and removed it from superuser permissions, but I'm still media scanning crashing again. Unsure if the boot normally option in Adfree modified something in the booting code. I'm going to try restoring with Clockwork Mod again, then do my sms restore, and see if that narrows the issue down. If it appears finem then I'm assuming it has something to do with apps that modify boot coding like SetCPU or AdFree, if they actually modify it that is. I'm not good at coding. I'm at work, unable to do much playing around, however, I hope some of this is of assistance with resolving this issue.
Got a chance to test it. My issue with media scanning appears to be too many sms messages saved. after restoring about 10k in sms's, it just media scan loops.

[Q] "Missing" SD card

I've been noticing lately that my external SD card randomly goes "missing" on my phone. I've noticed this on rooted stock and now on my current ROM, so I'm not sure it's ROM-dependent. I usually notice when I stop hearing my text notification sound (which is stored on there), and app icons in the launcher turn to the Android unknown icon. If I check the Storage settings it tells me there's no card present. Once I reboot it reappears and everything goes back to normal, beyond me needing to manually set my notification sound back.
Is anyone else experiencing the same thing? Ideas on a cause/fix?
I was having the same problem until I backed up all photos and important files to my PC then formated my card. Restored my pics and a few music albums and hasn't happened since. Hope this helps you
Sent from my HTC Glacier using XDA Premium App
I was wondering if it might be card-related. Backing up a 32GB card takes a while, but I guess your route is a relatively easy starting point.
Well, I reformatted the card and put all my data back on it a couple of days ago and the problem happened again today. Any more thoughts?
TurboFool said:
Well, I reformatted the card and put all my data back on it a couple of days ago and the problem happened again today. Any more thoughts?
Click to expand...
Click to collapse
Also had this problem and it ended up being a bad data file on my SD card can't remember what it was because this happened to me several weeks ago. It could also be a problem with the card or the SD alot.

[Q] Media Scanner

Hey Y'all,
I have an issue the the Media Scanner. It doesn't stop scannig. It runs continuely.
Please see my signature below for info on ROM etc.
I haven't added any new apps, I've tried other SD cards and nothing seems to stop the constent scanning. While that scanning is going on, I have no sounds for anything that is on my external SD.
Sure need some ideas. I even rerooted the phone after 1st returning to full stock.
This is driving me nutz.
Thanks
Rich
Did you da full wipe try a new rom then flash back to blazer? And btw blazer 4.1 coming today.....
Oh do you have any apps for boosting sd reading time? When did this start?
I have tried a few other ROMS and did full wipes before each, same thing, media scanner doesn't stop running.
I have returned to full stock again and the media scanner is still running.
I may have to visit Sprint tomorrow. Only notifications I am getting now is vibrate and phone ringer for incoming calls.
thanks
R
Nope, nothing to increase r/w speed, just running a 32gig/class 10 SD.
Did full wipe with Caulkins Format ALL, wiped cache, Dalvik and reflashed Blazer. Flashed it, not restored for nandroid.
Still the same thing, media scanner still running.
Back to stock now, same thing. Driving me nutz. This happened once before but it stopped running after a few short minutes. Not this time, continuous.
thanks
R
PS, yeah I know New Blazer is coming.
Yea I had a feeling right off the back sprint store best bet =/
I had this scanning issue right before I started getting a 'Running out of room' error. See this thread http://forum.xda-developers.com/showthread.php?p=23167324#post23167324 This cleared the constant scanning and freed up space to boot on my internal SD card!
I would suggest that you (if possible) try a different sd card, just for S&Gs before going to the Sprint offices. Sounds suspiciously like a possibly corrupt card (or even files on it)?
EDIT: wooops, just saw that sentence where you tried that.
Disregard.
Sent from my SPH-D710 using XDA
Thanks, I tried 3 different good SD Cards, Reformated one of them and left it void of any files or data and media scanner reacted the same.
Anyway,
after the media scanner ran for what seemed like hours, it finally stopped. I rebooted, it ran again and shut off almost at once. This mornings boot did the same so I think it just had a brain fart. All is good now and thanks for the help.
Love this forum and its members.

[Q] Why is MediaScannerService keeping my phone awake?

Hi,
As you can see, it's keeping my phone awake. I had heard sometimes some corrupted media on the external sometimes causes it to freak out, so I formatted the external SD and then made a custom reference point in BBS.
If I disable the Media Storage app the problem obviously goes away, but that kills the camera, gallery, etc. I'm thinking there may be a problem with the sd card itself as it has sometimes said 'Preparing SD Card' when I wake it up every now and again. I've seen a few reports of the S3 and Note 2 killing Sandisk 32 GB cards..
I'm running stock.
Any ideas?
Dude, check this out:
https://code.google.com/p/android/issues/detail?id=37199
Also, search the forum here for the issue, there are *many* posts like yours here already.
You could try an app called rescan media root. In the settings you can have it to keep the media scanner off. I used to use it all the time with my gnex with no ill affects. Only thing is, if you add something to the sd card while plugged into the computer you may have to rescan media with the app for the computer to recognize it, other than that it's a huge battery saver.
Sent from my SCH-I605 using Tapatalk 2
I had a similar issue with corrupt MP3's on my storage. They played fine, but were incomplete in some way. Ran MP3validator (http://www.gromkov.com/faq/repair/mp3_validator.html) through them and fixed the errors and reformatted the card to FAT32 to boot. Media scanner usage back to normal.

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