[Q] Desire screen failing to wake from sleep. Please help me. - Desire Q&A, Help & Troubleshooting

Having an issue with my htc desire (it has a stock desire rom)
Basically when my phone goes to sleep the screen remains blank and I cannot seem to get the screen active
when I try to wake up the device as per norm the buttons light up however the screen remains blank..
the phone still seems functional (volume works, etc) however it does not respond to being 'woken up'
I have have done all sorts to try and resolve the problem, this includes checking sd card for errors, resetting phone.
Im a loss to what could be causing this, the phone is a right pain to use now, I go on a call and then screen dims but never recovers, however can still continue with the call.
I have to pull out the battery and restart the phone to have the screen 'wake'
I have looked at these threads of people with similar issues but no one has put up a solution.
http://forum.xda-developers.com/showthread.php?t=980022
http://forum.xda-developers.com/showthread.php?t=892100
Tried testing the sd card for errors still have the problem.
Different SD card still have the problem
I tested it with the sd card removed and still have the same problem.
In airplane mode I still have the problem
With different sim I still have the problem
Tried two new roms, still have the problem (previous to this I had not changed roms in months).
Any ideas? How did other people fix this?
Strangely though after leaving it overnight it woke once the first time this morning. Now back to not waking.
Please help

hi,
another desire owner wrote the same issue on the QA forum...
seen a revealant linked posted by a member...
http://forum.xda-developers.com/showthread.php?t=892100
at first sight seems to be a sd card issue... also have a look on sdfix thread
http://forum.xda-developers.com/showthread.php?t=1010807
happens to me but just once, i just pull out the battery.
looking forward about sd card tweeking
hope this help

As I said it happens whether or not there is an SD card in the phone. And with different SD cards so I do not see how it could be an SD card problem.

Fixed it now. I took it apart then put it back together.

marioxmario said:
Fixed it now. I took it apart then put it back together.
Click to expand...
Click to collapse
I have similar problem here...
Our case is that we can't wake a phone after deep sleep..Touch screen is just not responding. We can see a caller (when somebody is calling) and screen but touch screen is not responding.
After we lock it and unlock it again via Power button, all is just fine...
We caused that by disassembling and assembling the Phone..There was some dust behind digitizer, so we had to clean it...
There must be some strange thing that is not behaving as it should when U proceed
to disassembling and assembling..
So Guys out there...be carefully and think twice before you make decision to disassemble your Desire...

See my reply in another thread.

Stamgastje said:
See my reply in another thread.
Click to expand...
Click to collapse
I realize now that problem that you had, has nothing to do with mine, because I have this issue, with or without Sim card..

Related

Disappearing SD card

Since I've had my Artemis occasionally after a soft reset the SD card appears as not installed. I would have to remove the battery and sim etc, replace the SD card into the holder and start-up the phone and it'd usually be ok. The only trouble is lately it seems to be doing this more frequently and it is becoming more difficult to get the phone to recognise the card upon start-up again. Anyone else experience this? Have an cure?
i've had the same problem on my magican. The solution i found was to remove the SD card and place it back. It seems to me that cardreader's contacts broken.
Its big but you must read first.
http://forum.xda-developers.com/showthread.php?t=285511&page=24
So the card is corrupt? Because when I stick it into my pc it reads it perfectly fine, no problems or slowness.
My phone has stopped recognising the card completely now, but when I started the phone in safe mode using iLauncher it recognised it surprisingly. I'm suspecting there may be a piece of software or a setting stopping the phone from recognising it. I'll have a read through that link some more tho just in case there is a solution.
If anyone else has another solution then it would be greatly appreciated.
Cheers
Update: I've tried another 2 known working SD cards and neither of which are recognised by my device to it looks as tho its an issue with the phone and not the card. Has anyone experienced this before?
I've the same problem. I use 2 SanDisk cards, 512Mb and 2Gb, both of them seem to disappear as I boot the device. It hapens 50% of times and begins when I installed the HTC ArtemisSDEnhancement program.
I've tried to uninstall and reinstall several times and to format the crad but the errors continues at the 50% times.
When the P3300 reads the card I notice an abnormal slow response to any input and at the end it hungs for a big while. If you leave it alone it comes back but I usually need the phone now and I must have to soft reset.
I'm about to hard reset and try again but I don't have time.
Well I hard reset my device before I was going to post it back to o2 for a replacement and surprise surprise its working fine again!
That was 23 days ago and since then its behaved perfectly. I've installed the SD enchancement just in case but not certain if that's made any difference. Finger crossed its the last time the card starts disappearing.
This happens on my MDA C3 too now and again.
When it does, a soft reset does not solve it.
I have to take the battery out and then reinsert it.
After powering up the problemis not there.
Anyone know why this is happening as its really inconvenient to keep taking the battery out.
Thanks in advance.
BTW, one thing I have noticed, it seems to happen more often after a registry value change if that help anyone???

Delay on wake from standby

I've just noticed my X01HT has about a 4 second delay from pushing the power button to waking up from standby, something I've never had before.
I've tried flashing a number of different ROMs, but all have the same problem. Any ideas on fixing this, or am I looking at the beginning of the end for my Hermes?!
Edit: Found the problem, a dead micro SD card. Once I replaced that, everything went back to normal, whew!
i would also like to know how to make it shorter!
thanks!

HTC Desire won't shut down / power off

Turned off the phone last night, returned to it this morning (6+ hours) with "Power off - shutting down" on the screen. I ended up pulling the battery and booting from cold.
The phone turned back on with no problems, but 45 minutes after turning it off again - it is displaying the same screen and not shutting down. Pulling the battery, turning on and then turning off the phone immediately has the same problem.
Tasks running before the shut down are normal, I have almost no 3rd party apps installed yet.
Ideas anyone?
Sounds like a similar problem that I and a number of others seem to be having. The bad news is that there doesn't seem to be a simple fix at the moment, but the good news is that with it happening to increasing numbers of us, hopefully it will be remediable in a future update.
DoAndroidsDream said:
Gak. Didn't see the main post for the issue. *waves to admins for deletion*
Click to expand...
Click to collapse
Hi there,
What main post are you referring to for this issue?
If you could please direct me, thanks.
I'm having the same problem, last week I was turning the phone off and it would turn off in half hour or so.
This morning, I turned the phone off, and it has been "Shutting down" for about 3 hours now...
extremely frustrating!!!
Try to install "aLogCat" application. This app could show Android log files.
And see if you can spot something there ...
I also have this issue. I took out the battery.
The thing is ... after turned on ... you can turn off without any problem.
unmount sd card before shutting down.
Will change it from never to shutting down to shutting down in <10 seconds
Spineli said:
Hi there,
What main post are you referring to for this issue?
Click to expand...
Click to collapse
Perhaps this? :http://forum.xda-developers.com/showthread.php?t=666332
Had the same issue when I first got my desire from T-Mobile. SD Card later failed on me, and after getting a replacement from T-Mobile, the phone works perfectly and shuts down instantly. So my guess is that your problem is the SD card. You could try walking to the retailer and try to get a replacement SD card. When mine failed T-Mobile even gave me a 8gb one instead of the orignal 4gb
Im 99% sure its an app/widget causing the prob. I had the same, but its gone when I uninstalled most of my apps. Not sure which app caused the prob though...
I had that problem. After a hard reset it is not present any more. So i guess that some app caused it. Couldnt tell wich one.
hrcro said:
I had that problem. After a hard reset it is not present any more. So i guess that some app caused it. Couldnt tell wich one.
Click to expand...
Click to collapse
It might be harder to diagnose than uninstalling/killing something and trying again, as it might be due to memory leaks, services, other tasks. I've read that it might be related to the backup to sd card which happens from time to time, so unless you're in the middle of a backup then you'd not have a problem (assuming there is a connection). You can only tell over time.
HTC Desire won't power off
I had the exact same problem. I only had 2 widgets active: 1 was the Handcent SMS widget the other was a Battery widget from mippin.com. I changed the Handcent widget to the program shortcut but did not uninstall and uninstalled the Battery widget. Now it powers off with no problem
i have the same issue with my desire.. i have a 8gb sd card in there.. which is nearly full.. maybe thats an issue?
how do you unmount card before shutting down?
micks_address said:
how do you unmount card before shutting down?
Click to expand...
Click to collapse
Menu > Settings > SD and Phone Storage > Unmount SD Card
thanks for that.. is there any downside to doing a hard reset? is that setting - privacy - factory data reset?
Gana1991 said:
Menu > Settings > SD and Phone Storage > Unmount SD Card
Click to expand...
Click to collapse
Once I tried to unmount sd card and then it wasn't possible at all to shut down the phone. I had to remove battery
hey buddy, try to remove quick links like back light and soft reset, it works also try with flash light same...worked with me..good luck. or try toms power off zip.
DESIRE doesnt turn off
It sucks..all night long, this morning i found out it was still in the process of shutting down..turning off the cell phone should be a priority program,all others tasks must shut down..i think HTC should make an update since a lot of users experience same problem.
It used to hang at shutting down with me too. But, and I have no idea what changed, it now shuts down just fine. Weird stuff!
I shut mine down last night. It used to take about 60seconds to shut down but last night it just said "shutting down" for hours. I left it to see what happened. 11hours later it still said "shutting down". I picked it up and was going to open it up and remove battery. I obviously didn't want to do that to get dust and crap into the back of phone. As soon as I turned it over to remove back the screen went white! HTC. And it started up. ? ? ? coincidence or did me moving it around cause the restart after 11hours?
Anyway, I can tell it now has 237mb free (using advanced task killer to check memory available). It never normally has more than 150mb free. Maybe there is a memory leak somewhere in Sense UI? It seems the longer you have used thephone without a restart, the more likley it will hang during shutdown.
I hope HTC are aware of this issue. I logged a support call too, as I'm sure many of you did.
anyway, shake the phone around a bit before you remove the back to see if that helps. It did for me after 11 hours of being stuck on "shutting down!" screen.
Oh by the way, I had unmounted the card befre the shut down in the hopes it would be quicker than 60seconds. It made no difference!
i had this issue also.. a factory reset fixed it.. i think it was an app i installed did the damage.. some mentioned unmounting the sd card first but i tried that and it made no difference..

Desire wont shut down

Hi, hope someone can help...
My Desire wont shut down - it goes to the shutting down screen then when I wake up the next morning, I unlock the phone and it's still on this screen. I know someone else had this issue but can't find the thread on here...
If anyone can help or bump the other thread that'd be great
thanks
I had a similar problem shutting down recently. It took about 10 minutes for the device to finally shut down.
Anyway, I tried reseating the battery and all is fine now...
See if that works for you!
reseating - does that mean take it out and put it back in again?
the geezer said:
reseating - does that mean take it out and put it back in again?
Click to expand...
Click to collapse
Yes.
In fact, I remember I was so angry waiting for it to shut down, that I just pulled the battery while it was shutting down. Then I put it back in. Didn't have problems since...
hmmm - tried that and it seemed to work - but 5 mins later tried to shut down and it's still stuck on the shutdown screen.... any ideas?
cheers
Suggest you try a hard reset. If you still have problems, then consider claiming your warranty...
I went from it working perfectly to then taking ages to shut down and now it just plain refuses to shut down. This happens even after I've done a hard reset. My thinking has now changed from 'rogue app' to 'dodgy micro SD card because the problems only happened after I swopped my 4gb supplied card for an 8gb Class 4 PNY card from Play.
Other than that I'm head scratching
I had this problem, i found that killing all open apps with Advanced Task Killer before turning off solved it
Something you could try is unmounting the SD Card (apps->settings->SD & phone storage->unmount SD card) before shutting the phone down. That fixed the problem for me from not shutting down after 10 minutes to a nearly instant shutdown.

Issues with ROM or device?

Having a couple issues not sure if related to flashing http://forum.xda-developers.com/showthread.php?t=3191469 or my device itself. 1st is the sd card unmounts and remounts EVERY time ANY app tries to access it. After remounting, I can use the app as normal. The sd is formatted fat32. I have already backed everything up, reformatted (again fat32) and put it back. Issue is still present.
Next issue is the screen will flicker off after turning on about 50% of the time, but still acts as the screen is on as my LED stops blinking and I can swipe to unlock (I feel the vibrate) but it's a black screen. Most of the time, I have to battery pull (thank you LG for keeping THAT needed feature!) and it will work for a while and start acting up again. Anyone have any insight to these? Before I flashed this, I did not see these issues BUT I was only on stock rooted for a day or so before flashing this. tia
I posted in the ROM thread but got no response. Any insight is welcome. Thanks.
Just want to put this here for anyone also having these issues. First issue with the sd was a bad card. Replaced and no more problems. The second with the screen turning back off. I thought I had a bad proximity sensor. No, it was Lightflow! The are extra settings (settings> led control) that did not need to be checked. If this is happening to you and you have Lightflow, check those settings. This is happening on multiple devices, not just the G4. Hope this helps anyone.

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