[Q] Cracked screen - Desire HD Q&A, Help & Troubleshooting

I've just dropped my phone and the screen has cracked. The touchscreen still works the same and there is none of them funny colours on the screen like when you break an lcd so think I have just broke the glass surrounding the case.
Any idea how much it would be to get this repaired, don't have insurance on it and it's the first phone I've ever broken (absolutely gutted)

Screen repairs are expensive. If you're brave you could always give it a go yourself, but i know it's around about 100£ or so for a screen repair on a device like the DHD.

If you send it to HTC make sure if you have a custom ROM to put the stock one back on and un-root and set the CID back to default.

zidane2k3 said:
Screen repairs are expensive. If you're brave you could always give it a go yourself, but i know it's around about 100£ or so for a screen repair on a device like the DHD.
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Click to collapse
I've had a look at the price for the part and its only £35 for the replacement part, I wouldn't mind having a try at fixing it just need to figure out how to do it as I cannot see any you tube videos on how to do this.

raze599 said:
If you send it to HTC make sure if you have a custom ROM to put the stock one back on and un-root and set the CID back to default.
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Click to collapse
Do I have to do this if I sent it back as it is not a repair under warranty I am after. Mind you I have seen the prices they want to fix it and it's quite expensive
Took me long enough to figure out how to root it and then find a ROM I like, don't fancy the hassle of unrooting it

DP4 said:
Do I have to do this if I sent it back as it is not a repair under warranty I am after. Mind you I have seen the prices they want to fix it and it's quite expensive
Took me long enough to figure out how to root it and then find a ROM I like, don't fancy the hassle of unrooting it
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Click to collapse
If the phone is still usable take out some insurance, buy a case (to prevent further damage), give it a month or so, then claim off the insurance.

andyharney said:
If the phone is still usable take out some insurance, buy a case (to prevent further damage), give it a month or so, then claim off the insurance.
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thats what I've been looking at , will cost about 90 quid if I do it that way with the excess and insurance.
The part isn't too expensive and would give it a try but cannot find any guides on how to do it and looks much more complicated to do than the wifes blackberry screen which I replaced myself last year

DP4 said:
thats what I've been looking at , will cost about 90 quid if I do it that way with the excess and insurance.
The part isn't too expensive and would give it a try but cannot find any guides on how to do it and looks much more complicated to do than the wifes blackberry screen which I replaced myself last year
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i´ve seen the original lcd display for desire hd for 59 euros http://www.thephoneshop.es/FichaArt...al-HTC-Desire-HD~IDArticulo~3700~lang~EN.html
you know that the desire hd has his own friki web page???
here maybe its the response take it... in this thread there´s one person ho explains how to change the lcd display of dhd cheers
(2º pressing thank´s button)lololol
http://www.htcdesirehdforum.com/htc-desire-hd-how-to/how-to-disassembly-htc-desire-hd/

andyharney said:
If the phone is still usable take out some insurance, buy a case (to prevent further damage), give it a month or so, then claim off the insurance.
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Click to collapse
If your going to do that (commit insurance fraud), you may wish to stop discussing it on a public forum.

SERGI.3210 said:
i´ve seen the original lcd display for desire hd for 59 euros http://www.thephoneshop.es/FichaArt...al-HTC-Desire-HD~IDArticulo~3700~lang~EN.html
you know that the desire hd has his own friki web page???
here maybe its the response take it... in this thread there´s one person ho explains how to change the lcd display of dhd cheers
(2º pressing thank´s button)lololol
http://www.htcdesirehdforum.com/htc-desire-hd-how-to/how-to-disassembly-htc-desire-hd/
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Click to collapse
from what I have read on this it's not the lcd that's broke it is just the glass screen digitizer.
That link you sent me does sort of have a step by step guide how to replace it, shame theres no video showing how to actually replace the screen but think I might have a go at it anyway

Related

HELP! I'm starting to cry!

Just got up, and didn't realise that My beloved Desire was on the floor, stood on it with my heel and it broke!! Literally just now!
It has a clockworkmod and it is rooted with NeoPhyTe 5.0.
Is there any way of unrooting without using the screen?!
When I turn it on it has lots of little green dots and sometimes lines... so is it possible?! please answer quick!!
Turn it on, wait for it to 'boot up' and then run the RUU your ROM came with...be it Vodafone or WWE
If that doesn't work cause you can't select HTC Sync yu may have to try and find the official ZIP file for your handset and try running that...
!PANDA said:
Just got up, and didn't realise that My beloved Desire was on the floor, stood on it with my heel and it broke!! Literraly just now!
I has a clockworkmod and it is rooted with NeoPhyTe 5.0.
Is there any way of unrooting without using the screen?!
When I turn it on it has lots of little green dots and sometimes lnes... so is it possible?! please answer quick!!
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Click to collapse
if your claiming on you're insurance your is not affected by the software as you are claiming for physical damage not a warranty issue
except It didn't have insurance, my sister just activated it back again and am waiting another 40 days to not make it suspicious, "It got stolen!" cheers guys!
but I am still gonna miss it during the waiting period! ;/
!PANDA said:
exept I didn't have insuyrance, my sis just activated it back again and am waiting another 40 days to not make it suspicious, It got stolen! cheers guys!
but I am still gonna miss it during the waiting period! ;/
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Click to collapse
If you're going to claim its stolen to the insurance company, won't you need a crime number etc..
ok I recommend you remove the comment from the site, just in case
ductions said:
If you're going to claim its stolen to the insurance company, won't you need a crime number etc..
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Click to collapse
nope, broke my nokia twice already and got 2 new devices instead of them fixing it, as they were both hacked and has a custom ROM (bricked them both, My first try at it!)
I know its nor really fair, but then again think of the goverment...
Hmm insurance fraud...
My thoughts exactly. You broke the phone by not taking care of it. Deal with it, buy a new one and put it under normal insurance for accidental damage.
psycop said:
Hmm insurance fraud...
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Sent from my HTC Desire using XDA App
I'm as well not a fan of insurance fraud, and you could get in trouble, but well i shouldn't care, but i was wondering why the hell you would want to replace the firmware with the original then, as it makes no difference? So why the original question?
And so all our premiums go up.
al89nut said:
And so all our premiums go up.
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Indeed - it's this sort of thing that really annoys me.
Insurance "works" because most of the people who pay their premiums don't claim. When you get people like the OP, who take out insurance after the fact because they need to claim, it just makes it so much more expensive for those of us who aren't perpetrating insurance fraud!
Regards,
Dave
Yes, I don't know what's thicker. Standing on your phone, claiming insurance within such a short period of taking it out (you'll be on a watchlist), or writing about it on here.
Take your pick, you're a **** whichever way you look at it.
Quarter to four pm in the uk? And you just got up? do you work nights?
But anyway, bad luck dude!
astromark said:
Yes, I don't know what's thicker. Standing on your phone, claiming insurance within such a short period of taking it out (you'll be on a watchlist), or writing about it on here.
Take your pick, you're a **** whichever way you look at it.
Click to expand...
Click to collapse
+1
Sent from my HTC Desire
Posting in a fail thread.

G2 screen discolored

So I droped my phone and now I have a purple spot in my screen.
I was wondering do you think I can get a replacement G2 even if I have S-off. I was thinking about just flashing the stock rooted backup I have and sending it in. Has anyone gotten a replacement with S-off?
Sent from my HTC Vision using XDA App
you would need to go back to stock to send it back to tmobile or you will be voiding your warrenty
Rrod15 said:
So I droped my phone and now I have a purple spot in my screen.
I was wondering do you think I can get a replacement G2 even if I have S-off. I was thinking about just flashing the stock rooted backup I have and sending it in. Has anyone gotten a replacement with S-off?
Click to expand...
Click to collapse
Obvious physical damage is unlikely to be repaired under warranty unless you have paid extra for this kind of protection.
Search around and you can find an LCD to install yourself. This is one EXAMPLE (I don't know the provider and there are other places to buy them from, possibly for less money...)
http://www.gultek.eu/htc-spare-parts/lcd/desire-z.html
Thanks for the info but I think the phone gods really like me or something cause the purple spot just disappered...how I have no idea and I don't care but it is awsome...G2 #1 lives on to see another day with me
Sent from my HTC Vision using XDA App
Yeah, LCD's can be funny like that. Like touching a laptop screen gets you some funny colors. They are somewhat flexible, on a phone, the flexible lcd is somewhat protected by the inflexible digitizer.
Year at first I was very disappointed cause I had the spot there for about 30 mins the posted this thread, went to sleep and it was gone which made me happy...would have sucked ifap I did send it back cause I just put one of those stealth guards on my phone the full body cover one.
Sent from my HTC Vision using XDA App
I think the best thing to do in this case is to brick the phone to the point it doesnt even turn on. Discreetely of course. I had major water damage on my TP2 with a custom rom before. But the fact that the phone didnt even start up and that I bleached the moisture indicators helped me get a warranty replacement.
lysergication said:
I think the best thing to do in this case is to brick the phone to the point it doesnt even turn on. Discreetely of course. I had major water damage on my TP2 with a custom rom before. But the fact that the phone didnt even start up and that I bleached the moisture indicators helped me get a warranty replacement.
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Click to collapse
You're late to the thread (and obviously didn't read it through). His problem was just temporary. Also, your solution is in extremely poor taste (both ethically and legally).
I sent my g1 in, with a crack all the way across the screen, discoloration everywhere, and lots of other scratches. (fell out of my pocket from a motorcycle) and they offered me the "upgrade" to the click at the time so i took it. I wasnt charged anything, and what they dont tell you is that if you are charged, its only gonna be 100 bucks, which is the same as what you'd pay with insurance.
Well with my g1 any problem I had with it I just sent it in for a replac ement and all it ever costed was $40 but I think that's cause the plan I have. But not sure about my g2 now cause I haven't had to send it in for a replacement yet "knock on wood" but I do wonder how much it will cost me to get a replacement.
Sent from my HTC Vision using XDA App
jenlow said:
I wasnt charged anything, and what they dont tell you is that if you are charged, its only gonna be 100 bucks, which is the same as what you'd pay with insurance.
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Click to collapse
It only cost you your soul for 3 years, which should be worth a whole hell of a lot more than a measly $100.
dhkr123 said:
You're late to the thread (and obviously didn't read it through). His problem was just temporary. Also, your solution is in extremely poor taste (both ethically and legally).
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Click to collapse
I knew that the OP's original problem did not apply anymore. The purpose of my reply was rather to share my experience with the others reading the post, ethics aside. As far as legality goes, you got me there now that I think about it, so I am forced to advise against doing this. Although in reality I hardly think it's any worse than not claiming the money earned from selling a phone, laptop etc., on your taxes.
lysergication said:
I knew that the OP's original problem did not apply anymore. The purpose of my reply was rather to share my experience with the others reading the post, ethics aside. As far as legality goes, you got me there now that I think about it, so I am forced to advise against doing this. Although in reality I hardly think it's any worse than not claiming the money earned from selling a phone, laptop etc., on your taxes.
Click to expand...
Click to collapse
That depends... how many phones and laptops are you selling? Your used stuff? Or are you in that business? You may be perfectly OK on that, consult an accountant for precise details.

[Q] Need a bit of help!

Ok so i have 2 HTC Desire's
Desire 1 has a smashed (SLCD) screen but worked fine
Desire 2 is temperamental some times it will come on and work for a bit but then it will reboot then hang at the HTC Logo ( this has a AMOLED screen)
is there any way to get ether one working i have reflashed Desire 2 to 2.3 thinking it was a bad rom or something but still the same i even taken the AMOLED screen out of Desire 2 and tried it in Desire 1 i get sound but no screen, the touch screen works as i can unlock it
any help would be nice
Thanks
I would send them back to HTC specially the 2nd one but I guess you don't have warranty for both phones.
no warranty =( there both just over a year old
just wish one would work
I guess when you sent them to HTC and the phone's are out of warranty, they will repair them if you pay for it. So I recommend you to send them to HTC and let create a free quotation and then you decide, if you let them repair or not.
Both phone have been opened up so there ain't no warranty stickers, will that matter?
RyanSmelliott said:
Both phone have been opened up so there ain't no warranty stickers, will that matter?
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Click to collapse
It's out of warranty so it really wont matter at this point. They'll fix it but you'll have to pay for probably the parts and service.
Yeah i just spoke to a rep on there chat and he say's
We are booking your handset in for repair service. Please note that if our engineers determine that the fault you are experiencing is caused by physical damage, wear and tear or illegal software, it will not be covered by warranty. The repair will be chargeable and we will send you a quote. Should you not wish to pay that quote, there will be an approximate £25 diagnosis, shipping & handling fee to have the device returned to you and not repaired.
i know it will be silly money if i get a quote so i would have to pay £25 just to get my phone back =( ill have a go at fixing one there must be away LOL
I'm not sure how parts cost but it looks like you have a better chance of fixing the one with the busted SLCD than the 2nd one that seems to require a motherboard change.
yeah i know =( random one i know but aint there no way of getting the AMOLED screen to work on Desire 1
RyanSmelliott said:
yeah i know =( random one i know but aint there no way of getting the AMOLED screen to work on Desire 1
Click to expand...
Click to collapse
I believe it's not possible. It goes beyond simply changing the display and the digitizer. A complete change of mother board could be required. I'm NO expert on the matter just so you know.
Please use the Q&A Forum for questions Thanks
Moving to Q&A
RyanSmelliott said:
yeah i know =( random one i know but aint there no way of getting the AMOLED screen to work on Desire 1
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Click to collapse
From what I've seen, you cannot use an amoled screen on an slcd handset. And vice versa.
Swyped from my CM7.1 Desire using XDA Premium App

[Q] Crack in screen of the HTC one

Without dropping my phone, a crack appeared horizontally over my screen. I am using a Omuvit case and a screenprotector to prevent this kind a damage, but apparantly this is not enough.
I returned it to the store, but after 3 weeks they called me and said they weren't going to repair my phone in warrenty (they wanted me to pay 240 euros). They said that a crack in the screen is ALWAYS a users foult. They didn't even take off the screen protector to check the crack.
Needless to say, I'm very pissed off with the service of HTC and mediamarkt. Anyone got any tips on how I can get my screen repaired without paying the rediculous amount of money HTC is asking?
tychomen said:
Without dropping my phone, a crack appeared horizontally over my screen. I am using a Omuvit case and a screenprotector to prevent this kind a damage, but apparantly this is not enough.
I returned it to the store, but after 3 weeks they called me and said they weren't going to repair my phone in warrenty (they wanted me to pay 240 euros). They said that a crack in the screen is ALWAYS a users foult. They didn't even take off the screen protector to check the crack.
Needless to say, I'm very pissed off with the service of HTC and mediamarkt. Anyone got any tips on how I can get my screen repaired without paying the rediculous amount of money HTC is asking?
Click to expand...
Click to collapse
Unfortunately unlike the S4 the HTC One is extremely difficult to repair yourself. If you want to follow a guide I found this one here: http://www.etradesupply.com/blog/how-to-repair-cracked-htc-one-screen/ but if you don't have tons of patience I wouldn't even bother. Did you try to get HTC to repair it directly or go through a 3rd party?
Crawshayi said:
Unfortunately unlike the S4 the HTC One is extremely difficult to repair yourself. If you want to follow a guide I found this one here: http://www.etradesupply.com/blog/how-to-repair-cracked-htc-one-screen/ but if you don't have tons of patience I wouldn't even bother. Did you try to get HTC to repair it directly or go through a 3rd party?
Click to expand...
Click to collapse
I returned my phone where I bought it (Mediamarkt). They send it to one of their service centers (Teleplan Belgie), which is a 3rd party. But I called the HTC infoline, and they had the same message (the phone will not be repaired by warrenty if there is a crack in the screen)
tychomen said:
I returned my phone where I bought it (Mediamarkt). They send it to one of their service centers (Teleplan Belgie), which is a 3rd party. But I called the HTC infoline, and they had the same message (the phone will not be repaired by warrenty if there is a crack in the screen)
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Click to collapse
I think that's pretty standard. Maybe a cell phone repair shop? It'll still cost, but I doubt it's nearly expensive.
Sent from my HTC6500LVW using Tapatalk
brholt6 said:
I think that's pretty standard. Maybe a cell phone repair shop? It'll still cost, but I doubt it's nearly expensive.
Sent from my HTC6500LVW using Tapatalk
Click to expand...
Click to collapse
I also talked to a guy from a phone repair shop, but they also asked 200 euros for the repair... Apparently the screen of the HTC one is very expensive.

broke capacitive button cable

Hey guys, my phone got slammed in a car door and I finally paid £130 and replaced the screen because it got damaged to the point of being unusable but in the process of replacing it I accidently broke the ribbon for the multitask button. I've tried searching for the part on eBay etc and can't find a replacement part, could someone link me please? If it's available. Thanks in advance
8hodgsonkh said:
Hey guys, my phone got slammed in a car door and I finally paid £130 and replaced the screen because it got damaged to the point of being unusable but in the process of replacing it I accidently broke the ribbon for the multitask button. I've tried searching for the part on eBay etc and can't find a replacement part, could someone link me please? If it's available. Thanks in advance
Click to expand...
Click to collapse
I think you ****ed up, sending it to oneplus is you only option, also forget your warrenty.
Puddi_Puddin said:
I think you ****ed up, sending it to oneplus is you only option, also forget your warrenty.
Click to expand...
Click to collapse
Meh the part will be like £5 I'd rather not wait weeks and pay a lot I can manage for now I might not even fix it and I bought the phone used from CEX no warranty
8hodgsonkh said:
Meh the part will be like £5 I'd rather not wait weeks and pay a lot I can manage for now I might not even fix it and I bought the phone used from CEX no warranty
Click to expand...
Click to collapse
Dunno, not much parts for the OP3. Have you watched JerryRigEverything? He has a really nice disassembly video.
Confirmed, you DID f**k up.
There are NO official replacement parts available online because OnePlus does not sell them to third parties. Anything you may come across is not official - including that screen you got somewhere.
Even if you don't mind unofficial parts, it's really hard to get small single parts for devices with poor service support. Full screen assemblies are fairly common, pretty much anything else isn't.
BTW, screen replacement in official service center costs about as much as you paid for the screen. Didn't benefit at all doing it alone ...
Don't have many options now, go check aliexpress, dealextreme and similar sites if you find anything. If not, well, ... you'll have to shell out even more £££.
Sent from my ONEPLUS A3003 using Tapatalk

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