Develop Bugs

[Q] Stuck on recovery.. Please help

Hi, I have searched everywhere on XDA and on google and couldn't find a solution for my problem.
I wanted to root my device using VISIONary+. When I tried to do the permanent root, it rebooted my phone once, and then black screen, reboot a second time and I get stuck on the recovery screen.
I took out the battery, sd-card and sim, tried again, same result.
If I try to do a wipe (both data/factory reset and cache partition), I end up with the same result.
When I try to "Apply sdcard:update.zip", I get -- Invalid operation. -- and then the same result.
What causes this to happen and how can one fix this?
Oh and on the screen it says: "E:Can't open /cache/recovery/command"
Android system recovery <3e>
...
Reboot system now
Apply sdcard:update.zip
Wipe data/factory reset
Wipe cache partition
--------
E:Can't open /cache/recovery/command

Did the temp root (which you WILL have done first) work ok? Did you remember to tick the required options?

Mr_JMM said:
Did the temp root (which you WILL have done first) work ok? Did you remember to tick the required options?
Click to expand...
Click to collapse
Thanks for the quick reply!!!
Yes. The the temp root was fine. When I went to do the permanent root, it asked for root access, I selected "allow access" and then my phone rebooted.
Now I'm stuck with a black screen, a phone and a red triangle (Recovery mode).

Racking my brain as this happened to me but was a while ago now.
There is a way to reboot the phone without pulling the battery, some combination of volume button and power button but failing that if you pull out battery the phone should reboot as usual. If you can get it to there double check the Visionary thread to ensure every step is followed.
Sorry, one question I should have asked is what HTC version are you on? You will probably need to downgrade or use the gold card method if it's 1.82+

Mr_JMM said:
Racking my brain as this happened to me but was a while ago now.
There is a way to reboot the phone without pulling the battery, some combination of volume button and power button but failing that if you pull out battery the phone should reboot as usual. If you can get it to there double check the Visionary thread to ensure every step is followed.
Sorry, one question I should have asked is what HTC version are you on? You will probably need to downgrade or use the gold card method if it's 1.82+
Click to expand...
Click to collapse
Thanks man, here is my info:
ACE PVT SHIP S-ON
HBOOT-0.85.0007
MICROP-0438
RADIO-26.03.02.26_M
eMMC-boot
Oct 11 2010, 12:47:02
Even I take the battery out, I still end up back in the recovery mode.
Is this gonna cost me to go to go back to the store and have them fix it for me?
I would love to be able to do it myself.
And yes, I followed every step.

Sorry, it's the software info I need (settings -> About Phone).
I will bet that you're on 1.82+ in which case you will need to create a goldcard (there's a recent thread in the General section on this matter) and downgrade the software first.
That was what I had to do.
Turn the phone off by what ever means then press vol - TOGETHER with the power button (takes you to recovery) then select reboot option there (again, can't remember what the default options are but one should be for rebooting device.

Mr_JMM said:
Sorry, it's the software info I need (settings -> About Phone).
I will bet that you're on 1.82+ in which case you will need to create a goldcard (there's a recent thread in the General section on this matter) and downgrade the software first.
That was what I had to do.
Turn the phone off by what ever means then press vol - TOGETHER with the power button (takes you to recovery) then select reboot option there (again, can't remember what the default options are but one should be for rebooting device.
Click to expand...
Click to collapse
All the help forums require me to be inside android and set it to be HTC sync... Doesn't help much if I can't start android in the first place.
I went to the reboot device, and I'm still stuck... How can I get out of it?

Nothing I own has windows on it thus I did manage to sort this out, when I was in same boat, without windows thus without HTC Sync. I just needed a windows machine (work) to create the gold card.
I am almost certain that I could get the phone to reboot after getting to the same stage using the volume buttons and power button from the red triangle screen (sure it was vol+ And power button (press vol+ first). You should then see a new menu.

Mr_JMM said:
Nothing I own has windows on it thus I did manage to sort this out, when I was in same boat, without windows thus without HTC Sync. I just needed a windows machine (work) to create the gold card.
I am almost certain that I could get the phone to reboot after getting to the same stage using the volume buttons and power button from the red triangle screen (sure it was vol+ And power button (press vol+ first). You should then see a new menu.
Click to expand...
Click to collapse
I can access the menu. It's vol+ first, and then power button. As I said in the first post, I am presented with 4 menu items. None of them is helping me.
Is there a way to flash from recovery mode, etc? Or do I have to go back to the store and have them fix this for me?
Even I create the gold card, I can't do anything in recovery mode. I need to get out of recovery mode first.
I've googled some more, and I found that you can recover using backup.zip, but I like I said, I get "-- Invalid operation. --".

Sorry, I need to go out for a few hours.
Found this thread and whilst the OP ended up sending phone back there are some useful things in it to try.
http://forum.xda-developers.com/showthread.php?t=1035027&highlight=Visionary+red+triangle
Let me know how you get on and I'll try and come back to you on my return if no one else has popped by first.
Stay positive, this happened to me and I got it sorted. Just wish I could remember what I did.

Mr_JMM said:
Sorry, I need to go out for a few hours.
Found this thread and whilst the OP ended up sending phone back there are some useful things in it to try.
http://forum.xda-developers.com/showthread.php?t=1035027&highlight=Visionary+red+triangle
Let me know how you get on and I'll try and come back to you on my return if no one else has popped by first.
Stay positive, this happened to me and I got it sorted. Just wish I could remember what I did.
Click to expand...
Click to collapse
Got a little further.. I have to go to fastboot. Then I can do a flash. I will keep you informed. Hopefully this will work.

RichardState said:
Got a little further.. I have to go to fastboot. Then I can do a flash. I will keep you informed. Hopefully this will work.
Click to expand...
Click to collapse
by the looks of it u are on 1.72+ official rom.. u cant root that
just to confirm it... go to settings>about phone what is the buid number ?
i will help u in everything.. just give me that info

Leather|Face said:
by the looks of it u are on 1.72+ official rom.. u cant root that
just to confirm it... go to settings>about phone what is the buid number ?
i will help u in everything.. just give me that info
Click to expand...
Click to collapse
The current image version is 1.38.421.1
I cannot go into android to be able to go settings>about phone to get the number. I just got it through the HTC Android Phone ROM. Gonna try update quickly to 1.72.405.3

Nope. It didn't work. I get "Error [131]: CUSTOMER ID ERROR"

RichardState said:
The current image version is 1.38.421.1
I cannot go into android to be able to go settings>about phone to get the number. I just got it through the HTC Android Phone ROM. Gonna try update quickly to 1.72.405.3
Click to expand...
Click to collapse
why do u wanna update to 1.72 when u want to root ur phone.. i told u in 1.72+ official roms.. u cant ROOT... do want to install custom roms or what ?

Leather|Face said:
why do u wanna update to 1.72 when u want to root ur phone.. i told u in 1.72+ official roms.. u cant ROOT... do want to install custom roms or what ?
Click to expand...
Click to collapse
I just wanna get my phone up and running again. How can I do that?

RichardState said:
I just wanna get my phone up and running again. How can I do that?
Click to expand...
Click to collapse
hmm.. ok do this thing... take battery out, then back in. press vol down and power button same time.. u will go into bootloader.. from there just do a factory reset,,. use ur vol button to navigate up and down and power putton for selection in the bootloader menu.. ul lose everything on the phone u have installed (sdcard wont be touched)

Leather|Face said:
hmm.. ok do this thing... take battery out.. press vol down and power button same time.. u will go into bootloader.. from there just do a factory reset,,. use ur vol button to navigate up and down and power putton for selection in the bootloader menu.. ul lose everything on the phone u have installed (sdcard wont be touched)
Click to expand...
Click to collapse
Formatting DATA:...
Formatting CACHE:...
Rebooting
It reboots, I see HTC and then black, then I see HTC see again, and I'm back into recovery mode again.

Just encountered something weird... Upon loading the bootloader, I see a quick flash that it complains about images that aren't found or something. Can this be it? How did this happen? I saw it earlier today and just now.

RichardState said:
Formatting DATA:...
Formatting CACHE:...
Rebooting
It reboots, I see HTC and then black, then I see HTC see again, and I'm back into recovery mode again.
Click to expand...
Click to collapse
is ur phone locked and branded to ur network provider ?

Htc desire z stuck - please help

hi, my desire z crashed during a upgrade 2 days ago and not its stuck on the htc green logo page. I've read a little and i can get to the S-On page and get to the boot loader etc (factory restore does nothing).
Am i right thinking if i get the UK rom i can place it on the sd card, and then turn the phone back on by holding down Volume Down and Power until the bootloader screen comes up. It should then automatically find the rom file and ask you if i want to update the phone, select yes and wait for it to finish updating and Click reboot??
Please any help would be appreciated as I'm lost without my mob

sal2103 said:
hi, my desire z crashed during a upgrade 2 days ago and not its stuck on the htc green logo page. I've read a little and i can get to the S-On page and get to the boot loader etc (factory restore does nothing).
Am i right thinking if i get the UK rom i can place it on the sd card, and then turn the phone back on by holding down Volume Down and Power until the bootloader screen comes up. It should then automatically find the rom file and ask you if i want to update the phone, select yes and wait for it to finish updating and Click reboot??
Please any help would be appreciated as I'm lost without my mob
Click to expand...
Click to collapse
look into
fastboot flash recovery.img where the recovery.img is the recovery you download
then recovery works

re
does it have to be a uk tmobile recovery or any recovery for a htc desire z?
The fone is stuck on the HTC logo screen but i can get to the HBOOT and have the following:
VISION PVT SHIP S-ON
HBOOT-0.85.0013
MICROP-0425
RADIO-26.10.04.03_M
eMMC-boot
Apr 11 2011,23:36.27
With options:
FASTBOOT
RECOVERY
FACTORY RESET
SIMLOCK
IMAGE CRC
*FASTBOOT brings up: bootloader, reboot, reboot bootloader and power down
*RECOVERY goes to the HTC logo page > black page with green circle> vibrates 7 times and goes off.
*FACTORY RESET just doesnt do anything
I have never rooted my fone and am not 100% how to but am willing to if it gets my fone back up. Any advise will be appreciated as i cant afford a new mobile right now and htc are not repairing it.

sal2103 said:
does it have to be a uk tmobile recovery or any recovery for a htc desire z?
The fone is stuck on the HTC logo screen but i can get to the HBOOT and have the following:
VISION PVT SHIP S-ON
HBOOT-0.85.0013
MICROP-0425
RADIO-26.10.04.03_M
eMMC-boot
Apr 11 2011,23:36.27
With options:
FASTBOOT
RECOVERY
FACTORY RESET
SIMLOCK
IMAGE CRC
*FASTBOOT brings up: bootloader, reboot, reboot bootloader and power down
*RECOVERY goes to the HTC logo page > black page with green circle> vibrates 7 times and goes off.
*FACTORY RESET just doesnt do anything
I have never rooted my fone and am not 100% how to but am willing to if it gets my fone back up. Any advise will be appreciated as i cant afford a new mobile right now and htc are not repairing it.
Click to expand...
Click to collapse
Try this, skip to step number III
http://theunlockr.com/2010/12/01/how-to-unroot-the-t-mobile-g2-htc-vision/

thanks for post, i downloaded the file and did place it on the sd card. once the g2 started the blue and then yellow bar filled up but then it said:
"Model ID Incorrect!"
Update Fail!
and asked to reboot.....think its on the right path but something not right. Any advise
?

do you have a DZ or a G2?

PNuT. said:
do you have a DZ or a G2?
Click to expand...
Click to collapse
Crap he is correct I gave you the link to the g2 you stated you have a DZ
Try this kernel and rename to PC10IMG.ZIP
http://www.addictivetips.com/mobile/how-to-unroot-t-mobile-g2-htc-desire-z-complete-guide/

i have a uk HTC Desire Z on T Mobile - Thanks A_Elizonda i'll try and fingers crossed, really hope i get this fixed.
I'll let you know in the next few minutes.

A_Elizondo said:
Crap he is correct I gave you the link to the g2 you stated you have a DZ
Try this kernel and rename to PC10IMG.ZIP
http://www.addictivetips.com/mobile/how-to-unroot-t-mobile-g2-htc-desire-z-complete-guide/
Click to expand...
Click to collapse
Downloading the file but that link was dead so using this in case any one else needs it:
http://shipped-roms.com/download.ph....09b_26.02.01.15_M2_release_149459_signed.zip

ok ive downloaded the above link and renamed it just to PC10IMG.zip but the same thing happened after the bar filled - Model ID Incorrect update fail

sal2103 said:
ok ive downloaded the above link and renamed it just to PC10IMG.zip but the same thing happened after the bar filled - Model ID Incorrect update fail
Click to expand...
Click to collapse
although i am not 100% sure you may just need to create a goldcard prior to sticking the pc10img.zip on your sd card.....
i use this guide normally http://www.addictivetips.com/mobile/how-to-make-gold-card-for-htc-desire-hd/

Ive just quickly read the first few lines and it says i need Goldcard Helper from the market and to launch it on the phone....my desire z wont start so how can i even get to that stage?

sal2103 said:
Ive just quickly read the first few lines and it says i need Goldcard Helper from the market and to launch it on the phone....my desire z wont start so how can i even get to that stage?
Click to expand...
Click to collapse
try the one in this guide... http://forum.xda-developers.com/showthread.php?t=1178912&highlight=goldcard
---------- Post added at 03:18 PM ---------- Previous post was at 03:15 PM ----------
also why not run the RUU as SM suggested?

PNuT. said:
try the one in this guide... http://forum.xda-developers.com/showthread.php?t=1178912&highlight=goldcard
---------- Post added at 03:18 PM ---------- Previous post was at 03:15 PM ----------
also why not run the RUU as SM suggested?
Click to expand...
Click to collapse
What is a RUU and what do i do with all that coding.....sorry but im very new to this all and it just seems like alot of jargon?

sal2103 said:
What is a RUU and what do i do with all that coding.....sorry but im very new to this all and it just seems like alot of jargon?
Click to expand...
Click to collapse
half the problem seems you are posting on multiple threads..... http://forum.xda-developers.com/showthread.php?t=1430828
i dont bother using windows these days but would assume you run the .exe file with your phone connected via usb & it flashes the rom to your phone

RUU
I cant use a RUU i think as i cnt get the mobile on, or do i run it on the recovery screen from the option?

sal2103 said:
I cant use a RUU i think as i cnt get the mobile on, or do i run it on the recovery screen from the option?
Click to expand...
Click to collapse
when you start your phone & it hangs (i assume) if you plug it into your pc via usb does your pc recognise the device?

ok i downloaded a RUU with match the info that it says on my HBOOT details. I was having a Error 170 but i went to device manager and updated the adb (or something) and then ran the RUU and it came up saying Rebooting to Bootloader.
I saw a video and it shows the fone should go to the HTC page and a bar fill up but i get nothing. The device freezes on the FASTBOOT USB and does nothing.
Id be happy to post the phone to someone if they could fricking fix it :S

sal2103 said:
ok i downloaded a RUU with match the info that it says on my HBOOT details. I was having a Error 170 but i went to device manager and updated the adb (or something) and then ran the RUU and it came up saying Rebooting to Bootloader.
I saw a video and it shows the fone should go to the HTC page and a bar fill up but i get nothing. The device freezes on the FASTBOOT USB and does nothing.
Id be happy to post the phone to someone if they could fricking fix it :S
Click to expand...
Click to collapse
do you have the pc10img.zip on your sd card?

Any luck resuscitating your mobile?
My DZ was running stock rom, not rooted and one day it just stopped working! My data somehow became really sluggish and I had to reboot, but it wouldn't go past the Vodafone splash screen afterwards, had to do battery pull. After that it will only boot to the white screen with just HTC on it, without the Quietly Brilliant. Tried to factory reset but nothing works.
Since it was still under warranty, I can't be bothered and sent it back for repairs. Guess what, they can't fix it, probably dead eMMC chip or mobo from what I read from this & other forums.

Sons HTC Desire HD stuck on white HTC Screen, Can Get into Bootloader HELP PLEASE

Hi, my son has just infromed me that his HTC DESIRE HD is stuck on the HTC white startup screen, if you take the battery out & put it back in & hold the volume key when pressing the on button you do get in to the Bootloader (i think its called that) screen but we cant go any further. The phone has been hacked & has a custom rom installed on it but he cant remember with one.
If someone could explain what i need to do to get it working again i would be very gratefull & not worried what rom goes onit.
Thanks All

http://forum.xda-developers.com/showthread.php?p=30007255
Read post#7, it should have everything you need to know. If you have any questions just post them there since this is the development section.
Sent from a dream.

Insert a ROM into the SD Card! Go to the recovery through the bootloader. Full wipe and flash the new ROM! Tada
Sent from my Desire HD from Outer Space!!!

If you can get into the bootloader and the phone was on the stock ROM, you can pretty much reset it through the bootloader itself.
1. Reboot into Bootloader(Yes, the white screen with colorful text and options) by holding the Vol Down key while pressing the power button.
2. Navigate to the "Bootloader" option in that screen(Navigation can be done by pressing the Vol up/down keys) and select it(by pressing the power button).
3. You should see a screen with options like "Fastboot", "Recovery", etc.. Navigate to the "Factory Reset" option and select it by pressing the power button. Your phone should reset to factory setting and work fine(if it was on a stock ROM).
If it still doesn't work and you can get past the splashscreen into the bootanimation, I'm pretty sure you can flash an RUU. Its an executable file that installs the stock ROM on the phone. Get the appropriate one according to your region and carrier from here : http://www.filefactory.com/f/efa28fefafc4af9c/
Start your phone, connect it to pc via cable. Make sure you have HTC Sync installed on your pc and then run the executable RUU on the PC. The rest I think you'll be able to manage via on-screen instructions.
Hope you solve your problem.
Oh and yeah this is not the correct section though.. Please request the moderator to move it to the Q&A or the General Section. Helps keep the forum organized.

Responsibility
To be honest, if your son is old enough to have a smartphone and smart enough with a computer to unlock a locked boot loader, he should be able to use Google
If I was him, I would Google "unbrick desire HD" if i was stuck, but I think he could fix it by loading a ROM, maybe jelly time, that's a nice stableish ROM, onto the sdcard and try rebooting recovery by doing the power volume button combo. If he is in able to reboot recovery, only boot loader, he could try using the fast boot commands from the android SDK. If he doesn't know what they are, he shouldn't have rooted his phone, I don't recommend rooting unless you know what each piece of software you install on PC or android does.

I've had this issue as well when I installed a rom with a wrong md5 hash. It also wiped the recovery which was strange. Finally I got it working by placing the PD98IMG file on my sd card which it automatically installs when you go the bootloader. So that might fix it.

Fallon9111 said:
To be honest, if your son is old enough to have a smartphone and smart enough with a computer to unlock a locked boot loader, he should be able to use Google
Click to expand...
Click to collapse
^^this^^… really though, if you're stuck, try getting into recovery from the bootloader... if he rooted his phone then more than likely he has a custom recovery installed, such as clockworkmod, twrp, 4ext, etc... from there he can flash a new ROM, wipe his device of the one causing problems, etc... just follow on screen instructions. If he doesn't have a nandroid backup made (or any kind of backup you can restore from whatsoever) then just wipe everything and install JellyTime... download the latest release (a .zip file) from the thread (search DHD, JellyTime)... transfer onto his SD card, use the custom recovery to install from the SD card, and there ya go...
Sent from my Inspire 4G using xda app-developers app

Melmac said:
Hi, my son has just infromed me that his HTC DESIRE HD is stuck on the HTC white startup screen, if you take the battery out & put it back in & hold the volume key when pressing the on button you do get in to the Bootloader (i think its called that) screen but we cant go any further. The phone has been hacked & has a custom rom installed on it but he cant remember with one.
If someone could explain what i need to do to get it working again i would be very gratefull & not worried what rom goes onit.
Thanks All
Click to expand...
Click to collapse
ok, Just follow what Teichopsia said. Ignore the rest of the comments as they only troll and won´t solve your issue. The main thing to know is how the phone was hacked. In bootloader, in the top left corner you see something like ACE PVT.....just find if you are S-OFF or S-ON.
If you are S-ON, then tell me if it says *UNLOCKED* in the top. That will determine how you can sort your issue out. Follow the post Teichopsia suggested and you will be fine. If you have any doubts or get stuck just post your questions in that thread.

Melmac said:
Hi, my son has just infromed me that his HTC DESIRE HD is stuck on the HTC white startup screen, if you take the battery out & put it back in & hold the volume key when pressing the on button you do get in to the Bootloader (i think its called that) screen but we cant go any further. The phone has been hacked & has a custom rom installed on it but he cant remember with one.
If someone could explain what i need to do to get it working again i would be very gratefull & not worried what rom goes onit.
Thanks All
Click to expand...
Click to collapse
Go into HTC inspire general. First thread click it. Read it follow it. I had to do this. I tried the first step. It didn't work for me. I had to do the last step. Which was run a RUU. Once I did that my phone was back up in 5 minutes
Sent from my Desire HD using xda app-developers app

Stuck on white HTC screen n bootloader is not working
my device got stick on white screen during rooting, i cant turn on my device n boot loader is not working....
how to connect to pc ? is there a way i can put some files on my SDcard externally n then inserting onto my phone....

kool8522 said:
my device got stick on white screen during rooting, i cant turn on my device n boot loader is not working....
how to connect to pc ? is there a way i can put some files on my SDcard externally n then inserting onto my phone....
Click to expand...
Click to collapse
via a card reader if you have access to one, or any device you can connect to a pc that will show card contents, that you can write to and from.

kool8522 said:
my device got stick on white screen during rooting, i cant turn on my device n boot loader is not working....
how to connect to pc ? is there a way i can put some files on my SDcard externally n then inserting onto my phone....
Click to expand...
Click to collapse
u can put the files on ur sdcard using a card reader. as for the PC to connect with ur phone u will need to either fully boot the phone or be able to enter fastboot without which not anyway ur phone will be recognized by the computer. but if ur phone is recognied throgh adb thn u can get it back working

please help me
glevitan said:
ok, Just follow what Teichopsia said. Ignore the rest of the comments as they only troll and won´t solve your issue. The main thing to know is how the phone was hacked. In bootloader, in the top left corner you see something like ACE PVT.....just find if you are S-OFF or S-ON.
If you are S-ON, then tell me if it says *UNLOCKED* in the top. That will determine how you can sort your issue out. Follow the post Teichopsia suggested and you will be fine. If you have any doubts or get stuck just post your questions in that thread.
Click to expand...
Click to collapse
ermm. my phone is on S-ON, it says UNLOCKED.. n then how?? pleasse help me.. when i on my phone there just only show htc logo on screen.. :crying: for more.. please contact me on twitter @umarfarid_ufn or facebook UMar FarId.. please reply me as fast as you can..

umarfarid90 said:
ermm. my phone is on S-ON, it says UNLOCKED.. n then how?? pleasse help me.. when i on my phone there just only show htc logo on screen.. :crying: for more.. please contact me on twitter @umarfarid_ufn or facebook UMar FarId.. please reply me as fast as you can..
Click to expand...
Click to collapse
Flash a ROM from recovery, then fastboot flash the ROM zip's boot.img. My signature has more detailed instructions.

bananagranola said:
Flash a ROM from recovery, then fastboot flash the ROM zip's boot.img. My signature has more detailed instructions.
Click to expand...
Click to collapse
how to do that.. can give me some instruction..
---------- Post added at 12:03 PM ---------- Previous post was at 11:38 AM ----------
umarfarid90 said:
how to do that.. can give me some instruction..
Click to expand...
Click to collapse
ohh.. i did it .. i can get out from the stuck htc logo screen.. but after the phone showing htc logo screen then turn to black screen... now im waiting for that.. but still no response..please help me ... :crying:

What ROM did you use and what procedure did you use?

help me
bananagranola said:
What ROM did you use and what procedure did you use?
Click to expand...
Click to collapse
I use this rom cm-JellyTime_42_R10 for my desire hd.. is it not okay for my phone?
---------- Post added at 12:39 PM ---------- Previous post was at 12:34 PM ----------
bananagranola said:
What ROM did you use and what procedure did you use?
Click to expand...
Click to collapse
i use this procedure..
androidforums.com/desire-hd-all-things-root/702090-how-unlock-install-recovery-root-htcdev.html

umarfarid90 said:
I use this rom cm-JellyTime_42_R10 for my desire hd.. is it not okay for my phone?
---------- Post added at 12:39 PM ---------- Previous post was at 12:34 PM ----------
i use this procedure..
androidforums.com/desire-hd-all-things-root/702090-how-unlock-install-recovery-root-htcdev.html
Click to expand...
Click to collapse
Ok, just to be sure... Did you check the md5 sum on the JellyTime-R10 zip to make sure it downloaded correctly?
And when flashing the ROM, did you follow the instructions exactly in post #7 on the procedure thread you followed to root (flashing the boot.img separately)?
If you did both of those, try downloading a different ROM and flashing it, just to see if you can get it to work. If not, try going through the root process again step by step and make sure you didn't miss anything... At this point, you make also want to consider going through one of the guides to manually s-off after unlocking with htcdev, since flashing ROMs is easier if you're s-off.
Sent from my Inspire 4G using xda app-developers app

Is there any fix for our bootloop?

I purchased my son the Droid Inc on EBay and all was well for about a week and he said it would reboot randomly often and then a couple days ago it started the boot loop but it only goes to the white boot screen with the Droid Inc screen and reboots over and over.
I do not have the phone with me at the moment but it is fully stock with S-on and I tried recovery and everything I have read here but it just goes back to bootlooping. I have been lurking around XDA for quite some time trying to educate myself but have never rooted or installed any ROMs, I am a total noob and I really enjoy reading XDA and I am a android fanatic and keep up on all the news and equipment daily.
I currently have a Maxx which I received for a replacement for my Rezound which I went through 7 of them because of various issues such as the temperature reaching upwards of 138 degrees and bootloops and other issues and I eventually had enough and insisted on a comparable replacement and they sent me a droid inc 4g first and I was not happy just seeing how small the screen was and the internal storage being only 8gb so I had them give me something else so ended with the maxx.
Anyway, I really envy all the knowledge everyone here has and hope to learn how to do all this eventually.
Is there anyone who knows if there's a fix for the bootloop issue, and if so I would greatly appreciate the help and any direction which I may be lead. I am looking forward to any answers available.
Also this is my first post so I hope I put this in the correct place. Thank you in advance!!
Sent from my DROID RAZR using Xparent Blue Tapatalk 2

hockeytown said:
I purchased my son the Droid Inc on EBay and all was well for about a week and he said it would reboot randomly often and then a couple days ago it started the boot loop but it only goes to the white boot screen with the Droid Inc screen and reboots over and over.
I do not have the phone with me at the moment but it is fully stock with S-on and I tried recovery and everything I have read here but it just goes back to bootlooping. I have been lurking around XDA for quite some time trying to educate myself but have never rooted or installed any ROMs, I am a total noob and I really enjoy reading XDA and I am a android fanatic and keep up on all the news and equipment daily.
I currently have a Maxx which I received for a replacement for my Rezound which I went through 7 of them because of various issues such as the temperature reaching upwards of 138 degrees and bootloops and other issues and I eventually had enough and insisted on a comparable replacement and they sent me a droid inc 4g first and I was not happy just seeing how small the screen was and the internal storage being only 8gb so I had them give me something else so ended with the maxx.
Anyway, I really envy all the knowledge everyone here has and hope to learn how to do all this eventually.
Is there anyone who knows if there's a fix for the bootloop issue, and if so I would greatly appreciate the help and any direction which I may be lead. I am looking forward to any answers available.
Also this is my first post so I hope I put this in the correct place. Thank you in advance!!
Sent from my DROID RAZR using Xparent Blue Tapatalk 2
Click to expand...
Click to collapse
You can try a factory reset from the hboot menu. To get to hboot pull the battery, reinsert, and hold vol down and power till a white screen appears (hboot). From there select factory reset. If that dosent solve the issue, you will need to do an ruu. Download this file http://dinc.does-it.net/Stock_Images/4.08.605.15/PB31IMG.zip, and place it on your sdcard in no folders. Then boot to hboot as described earlier. Hboot should automaticly find the file and prompt you to press vol up to install. When its done press vol up again to reboot. That should fix your issues. Note that either one of these options will wipe all the data on the phone.

Thanks a Bunch! I did try the factory reset from hboot and that did not work so I will be trying the alternative method later. I will let you know if it works and if i have any other questions. Once again Thanks for the help and it is greatly appreciated!
Sent from my DROID RAZR using Xparent Blue Tapatalk 2

hockeytown said:
Thanks a Bunch! I did try the factory reset from hboot and that did not work so I will be trying the alternative method later. I will let you know if it works and if i have any other questions. Once again Thanks for the help and it is greatly appreciated!
Sent from my DROID RAZR using Xparent Blue Tapatalk 2
Click to expand...
Click to collapse
I pulled my sd card before bed and let it do it's thing at 2 am. That fixed it for me. Never did it again after that night. Worked for some other people as well. My phone had been booting every night for weeks before I tried this. Not since. Just put sd card back in in the morning and should be good to go.

cmlusco said:
You can try a factory reset from the hboot menu. To get to hboot pull the battery, reinsert, and hold vol down and power till a white screen appears (hboot). From there select factory reset. If that dosent solve the issue, you will need to do an ruu. Download this file http://dinc.does-it.net/Stock_Images/4.08.605.15/PB31IMG.zip, and place it on your sdcard in no folders. Then boot to hboot as described earlier. Hboot should automaticly find the file and prompt you to press vol up to install. When its done press vol up again to reboot. That should fix your issues. Note that either one of these options will wipe all the data on the phone.
Click to expand...
Click to collapse
I did the ruu as your instructions stated and it went through the install and all seemed well, after it installed it asked if I wanted to reboot and i said yes and it went right back to the bootloop, going through just the white Droid incredible screen over and over. at the top of Hboot it says:
*** LOCKED***
INCREDIBLEC XC SHIP S-ON
HBOOT-1.07.0000
MICROP-0417
TOUCH PANEL- AMEL224_16ab
RADIO-2.15.10.12:58:40
Apr 24 2012, 22:58:40
Not sure if this helps but if there is something else that might work it would be greatly appreciated. Do I need to root the phone for this to work and if so where could I find those instructions? Thank you for your time and I hope there is a possible fix.
One more question, I added it to the card which it had other files on. would it matter if I re formated the card and had just hat file in it?

hockeytown said:
I did the ruu as your instructions stated and it went through the install and all seemed well, after it installed it asked if I wanted to reboot and i said yes and it went right back to the bootloop, going through just the white Droid incredible screen over and over. at the top of Hboot it says:
*** LOCKED***
INCREDIBLEC XC SHIP S-ON
HBOOT-1.07.0000
MICROP-0417
TOUCH PANEL- AMEL224_16ab
RADIO-2.15.10.12:58:40
Apr 24 2012, 22:58:40
Not sure if this helps but if there is something else that might work it would be greatly appreciated. Do I need to root the phone for this to work and if so where could I find those instructions? Thank you for your time and I hope there is a possible fix.
One more question, I added it to the card which it had other files on. would it matter if I re formated the card and had just hat file in it?
Click to expand...
Click to collapse
I would backup the sdcard to your pc, format it fat32, and try again with just the PB31IMG.zip file on there. It really shouldnt matter but its worth a try.
If it still dosent work, your next step would be to try to root. You will need to go to http://htcdev.com/bootloader and unlock the bootloader skipping the ruu/hboot update part as you are already on the newest ublockable one. You can use this guide http://forum.xda-developers.com/showthread.php?t=1506258, following steps 1 thru 21. Or this guide http://forum.xda-developers.com/showthread.php?t=1600904 following steps 1 thru 3. Both do the same thing just wrote up a little differently. Once you get that, post back and i will tell you what to do from there unless you already know.

Sounds good, I will be doing that later and I will keep you posted!
Sent from my DROID RAZR using Xparent Blue Tapatalk 2

I have not had time to attempt the root up until now and I totally forgot to backup the memory card before formatting it. Is that a problem? There is no important personal information that I needed on it but was there anything else which I needed to save? I hope not! I registered on htcdev and I am ready to unlock the bootloader but before going any farther I just want to make sure there is nothing else I need that may have been on the memory card prior to reformatting?
Sent from my AT100 using Tapatalk

hockeytown said:
I have not had time to attempt the root up until now and I totally forgot to backup the memory card before formatting it. Is that a problem? There is no important personal information that I needed on it but was there anything else which I needed to save? I hope not! I registered on htcdev and I am ready to unlock the bootloader but before going any farther I just want to make sure there is nothing else I need that may have been on the memory card prior to reformatting?
Sent from my AT100 using Tapatalk
Click to expand...
Click to collapse
Nope you should be good to go.

possible fix
Hi,
Had same problem.... HTC Incredible
Found this....
youtube /watch?v=sCdTmE-OpAs
worked for me....
Hold volume button, then press power button quickly.
Displays Menu.
Select Clear Storage.
Reboot phone.
As far as I could decipher.... and I'm probably wrong...
It has something to do with email attachments and an errant update. They also indicated it was a Verizon issue.
Since I use Verizon I could not chase that info down for validity.
Hope this helps...

DroidInc is looping on reboot, trying to root it
cmlusco said:
I would backup the sdcard to your pc, format it fat32, and try again with just the PB31IMG.zip file on there. It really shouldnt matter but its worth a try.
If it still dosent work, your next step would be to try to root. You will need to go to http://htcdev.com/bootloader and unlock the bootloader skipping the ruu/hboot update part as you are already on the newest ublockable one. You can use this guide http://forum.xda-developers.com/showthread.php?t=1506258, following steps 1 thru 21. Or this guide http://forum.xda-developers.com/showthread.php?t=1600904 following steps 1 thru 3. Both do the same thing just wrote up a little differently. Once you get that, post back and i will tell you what to do from there unless you already know.
Click to expand...
Click to collapse
Hello,
I know this thread is old, but I still use my droidinc as an ip camera at home and it is still my backup phone if my current phone fails. The other night it went into an endless rebooting cycle where it never gets past the first HTC screen. This is what my hboot screen has:
***LOCKED***
INCREDIBLEC XC SHIP S-ON
HBOOT- 1.07.0000
MICROP-0417
TOUCH PANEL-ATMEL224_16ab
RADIO-2.15.10.12.20
Apr 24 2012, 22:58:40
I've tried removing the batter, the sd card, clearing storage, and factory reset with none of them working.
Then I tried formatting the sdcard in the fat 32 and then putting just the PB31IMG.zip file there and the booting hboot, but nothing happened. So I tried to begin the process of rooting my phone by following the instructions above. I wasn't sure if I needed the ruu/hboot update since I believe my phone is up-to-date before it crashed. I followed the first guide you listed, but when I get to this page: http://unrevoked.com/rootwiki/doku.php/public/windows_hboot_driver_install, I am unable to complete the steps. The Android device briefly shows under the Other tab, but then windows finds the driver software for it and it becomes listed as HTC Serial Interface (COM3) under the Ports (COM & LPT) tab which is not what the instructions show. So I'm lost on what to do. I'm also a noob so I apologize for that in advance.
---------- Post added at 06:46 PM ---------- Previous post was at 06:18 PM ----------
oidjio said:
Hello,
I know this thread is old, but I still use my droidinc as an ip camera at home and it is still my backup phone if my current phone fails. The other night it went into an endless rebooting cycle where it never gets past the first HTC screen. This is what my hboot screen has:
***LOCKED***
INCREDIBLEC XC SHIP S-ON
HBOOT- 1.07.0000
MICROP-0417
TOUCH PANEL-ATMEL224_16ab
RADIO-2.15.10.12.20
Apr 24 2012, 22:58:40
I've tried removing the batter, the sd card, clearing storage, and factory reset with none of them working.
Then I tried formatting the sdcard in the fat 32 and then putting just the PB31IMG.zip file there and the booting hboot, but nothing happened. So I tried to begin the process of rooting my phone by following the instructions above. I wasn't sure if I needed the ruu/hboot update since I believe my phone is up-to-date before it crashed. I followed the first guide you listed, but when I get to this page: unrevoked.com/rootwiki/doku.php/public/windows_hboot_driver_install, I am unable to complete the steps. The Android device briefly shows under the Other tab, but then windows finds the driver software for it and it becomes listed as HTC Serial Interface (COM3) under the Ports (COM & LPT) tab which is not what the instructions show. So I'm lost on what to do. I'm also a noob so I apologize for that in advance.
Click to expand...
Click to collapse
I decided to try to PB31IMG.zip file one more time. This time it actually tried to load the file when I went into HBOOT, then I got this message:
Parsing...[SD ZIP]
[1] RADIO_V2 - Fail- PU
[2] BOOT - OK
[3] RECOVERY - OK
[4] SYSTEM - OK
[5] SFLAHS1 - OK
Partition update fail!
Update fail!
Do you want to reboot the device?
<VOL UP> Yes
<VOL DOWN> No
So I rebooted the device, and it still is in the reboot loop

ok, i have here a droid inc, unlocked bootloader and cwm recovery installed (a phone I rooted for a buddy, and idfk what he did to it) AND i have a recovery.img for it even. but the phone wont mount either internal or external drives. How do you flash it solely on pc? I also have the original Unlock code.bin file if that helps any...

[Q] Restarting S-on problem

When I press the Power button on my phone it starts but as soon as the system starts on, he is restarts and reboots again and again.
The only way to stop it is to remove the battery. When trying to start phone again everything remains the same as before it restarts again and again.
Phone can not be turned on because they continually restarts so that it can not be used
ACE PVT SHIP S- ON RL
HBOOT-2.00.0027
MICROP-0438
RADIO-26.14.04.28_M
eMMC-boot
Sep 7 2011,19:06:24
Click to expand...
Click to collapse
help me to use my phone again !!!

marko82marko said:
When I press the Power button on my phone it starts but as soon as the system starts on, he is restarts and reboots again and again.
The only way to stop it is to remove the battery. When trying to start phone again everything remains the same as before it restarts again and again.
Phone can not be turned on because they continually restarts so that it can not be used
help me to use my phone again !!!
Click to expand...
Click to collapse
Have you tried to boot into recovery by holding down power and volume-down on reboot? If you can get into recovery, just reflash your ROM.

bananagranola said:
Have you tried to boot into recovery by holding down power and volume-down on reboot? If you can get into recovery, just reflash your ROM.
Click to expand...
Click to collapse
When I try to get into recovery I get an exclamation point in a triangle
I tried to factory reset in the boot mode, but the problem remains.

marko82marko said:
When I try to get into recovery I get an exclamation point in a triangle
I tried to factory reset in the boot mode, but the problem remains.
Click to expand...
Click to collapse
How did the phone get in this state?

bananagranola said:
How did the phone get in this state?
Click to expand...
Click to collapse
Rebooted several times during regular use, and the last time he did not want to start at all.

marko82marko said:
When I press the Power button on my phone it starts but as soon as the system starts on, he is restarts and reboots again and again.
The only way to stop it is to remove the battery. When trying to start phone again everything remains the same as before it restarts again and again.
Phone can not be turned on because they continually restarts so that it can not be used
help me to use my phone again !!!
Click to expand...
Click to collapse
umm...that seems to be a corrupted emmc chip. But before conclusions flash a ruu in fastboot.
You are not S-OFF and therefore don´t have custom recovery. Have you unlock the bootloader?

EDIT: deleted. Listen to glevitan.

glevitan said:
umm...that seems to be a corrupted emmc chip. But before conclusions flash a ruu in fastboot.
You are not S-OFF and therefore don´t have custom recovery. Have you unlock the bootloader?
Click to expand...
Click to collapse
bootloader not unlocked, and I tried to do a flash from FastBoot but always appears an error that is not appropriate rom (I tried several versions of the factory ROMs)

Hmm.. it seems you are stuck. Only thing I can think of is to maybe try and flash a P98IMG (have I spelt oy right? Glevitan, help?) and see what that does. Only other thing would be to put in in the bootloader, flash an RUU and root. Other than that O can't think of anything..
Sent from PACman'd Desire HD

GuyInTheCorner said:
Hmm.. it seems you are stuck. Only thing I can think of is to maybe try and flash a P98IMG (have I spelt oy right? Glevitan, help?) and see what that does. Only other thing would be to put in in the bootloader, flash an RUU and root. Other than that O can't think of anything..
Sent from PACman'd Desire HD
Click to expand...
Click to collapse
Thanks for your help, I will try to solve this problem somehow.

marko82marko said:
Thanks for your help, I will try to solve this problem somehow.
Click to expand...
Click to collapse
Thats what we're here for dude any time any place xda can and will help you out
Sent from PACman'd Desire HD

marko82marko said:
bootloader not unlocked, and I tried to do a flash from FastBoot but always appears an error that is not appropriate rom (I tried several versions of the factory ROMs)
Click to expand...
Click to collapse
Ok. boot in fastboot USB, plug the phone and open a cmd and type fastboot getvar all
Give me the main and cid numbers...do not paste your imei here
Sent from my GT-N7000 using xda app-developers app

glevitan said:
do not paste your imei here
Sent from my GT-N7000 using xda app-developers app
Click to expand...
Click to collapse
You only do that once before its no funny....
Thank god for post editing
Sent from PACman'd Desire HD

glevitan said:
Ok. boot in fastboot USB, plug the phone and open a cmd and type fastboot getvar all
Give me the main and cid numbers...do not paste your imei here
Sent from my GT-N7000 using xda app-developers app
Click to expand...
Click to collapse
main : 3.12.207.1
cidnum: 02___102

marko82marko said:
main : 3.12.207.1
cidnum: 02___102
Click to expand...
Click to collapse
What carrier is that?..or you use a goldcard or you flash a hboot that supports multiple CIDs...

glevitan said:
What carrier is that?..or you use a goldcard or you flash a hboot that supports multiple CIDs...
Click to expand...
Click to collapse
I bought a used phone and he accepted the sim cards from all mobile operators.
I did not change anything on the phone since the day i own it.
(I hope I understood your question and my answer has provided some useful information)

marko82marko said:
I bought a used phone and he accepted the sim cards from all mobile operators.
I did not change anything on the phone since the day i own it.
(I hope I understood your question and my answer has provided some useful information)
Click to expand...
Click to collapse
ok, I have never seen that cid before. Do you mind if I have a look at it via teamviewer??