[Q] Market not downloading via 3G [Working] - Xperia Arc Q&A, Help & Troubleshooting

Was working fine until yesterday and suddenly I'm no longer able to download any application via 3G, but WiFi works fine.
Clearing the caches, uninstalling the market update and rebooting the phone server times didn't help.
Anything I can do to get it back on track?

can you internet with 3g ?

depulle87 said:
can you internet with 3g ?
Click to expand...
Click to collapse
Yes. With out any problem. Only thing us that it starts as if it's going to download, them stops. I can download anything else from websites.
Sent from my LT15i using Tapatalk

do you have an antivirus installed ?
as one of the ones i had wouldnt allow me to download from the market but when i uninstalled it was fine again

Nope. I don't have any Antivirus installed (never installed before also).
It's very strange, yesterday I went on to repair the firmware and still I can't download anything from market via 3G, but WiFi still works without any problem. Now this is starting to annoy me

I deleted the APN settings and re-downloaded them via the Sony Ericsson Menu and bingo, started to work!
Hopefully it stays like this.
Thanks for everyone who tried to help.

3G not downloading from Market
I had the exact same issue after applying the new ROM from overcome. Deleted the APN settings and re-created. All is downloading great. Would not have figured it out if not for this post.

Related

Market Problems

Hi
I use Modaco 3.1 which has been stable on my Desire for a long time.
Suddenly, yesterday, Market stopped working (I am in UK). I can see market apps, I can purchase apps and I get notification of updates, but when I try to download, I get 'Starting Download' after which nothing happens. Is there a Market problem? If not, how do I start to troubleshoot this issue?
Thanks.
PS - happens on wireless LAN or mobile internet.
How long do you wait before giving up?
Even now, sometimes (at random) it'll take a good while before it starts to download on mine. Have you left it "attempting", for say, an hour?
globalm said:
Hi
I use Modaco 3.1 which has been stable on my Desire for a long time.
Suddenly, yesterday, Market stopped working (I am in UK). I can see market apps, I can purchase apps and I get notification of updates, but when I try to download, I get 'Starting Download' after which nothing happens. Is there a Market problem? If not, how do I start to troubleshoot this issue?
Thanks.
PS - happens on wireless LAN or mobile internet.
Click to expand...
Click to collapse
You haven't recently updated your Gmail account from googlemail to gmail by any chance?
It happens to me sometimes... if it stucks, turn off your wifi on phone, and than turn it on, it will start downloading immediately
Thanks all
I have waited 30 mins. I have restarted phone until blue in the face. ALl other internet services are fine.
Think I'll have to reflash
Tried going to application settings, click on market and then clear the data.
Sent from my HTC Desire using Tapatalk
globalm said:
Thanks all
I have waited 30 mins. I have restarted phone until blue in the face. ALl other internet services are fine.
Think I'll have to reflash
Click to expand...
Click to collapse
As I said did you change your gmail account on the PC recently? This effects it and requires you to re-run the setup
Clearing market cache fixes this for me when it happens every now and then.
Sent from my HTC Desire using Tapatalk
You might also like to check that you are signed in to GTalk (Talk application) as this is inextricably linked to Market.
Regards,
Dave
I found when I had a low disk space warning that I had your exact symptoms.
I also couldn't get any push email from google.
Fon22
I having some issues too, but for me it's only on WiFi i get the "starting download" hang.
As soon as i turn WiFi off it works :S
I have tried clearing the market cache and i have not recently switched from gmail.
Fon22 said:
I found when I had a low disk space warning that I had your exact symptoms.
I also couldn't get any push email from google.
Fon22
Click to expand...
Click to collapse
When you have low diskspace warning, it won't let you install anything and also not receive any e-mails, delete apps till the warning disappears and all should be fine (this is probably the main reason everyone is waiting for froyo)
Android Market problem
Hi,
I have rooted Desire running stock ROM 1.15.405.4. with app2sd. I have a problem with downloading apps and updates from the Market. The app starts to download and then it just hangs. I have no low memory warning. I have read in some forums that clearing cache in Settings>Applications>Manage Applications can help. But unfortunately whenever I try to start Manage Applications it is forced quit so I can't clear that Market cache.
Any suggestions please?
Also I'd like to upgrade to stock ROM 1.21 (rooted) with app2sd (without needing to re-install all my apps). Obviously it is not possible to upgrade via OTA. Any suggestions for this?
thanks for advice
I'm having market problems now too for the past day or two where it's stuck on "starting download...".
I'm running Modaco 3.1 as well with APPS2SD+ which was working fine!
1) My account was always Gmail so I haven't changed that.
2) I have signed into Talk fine and it all works including Gmail notifications working too
3) I have cleared the market cache
4) I let it attempt to download for over 12 hours - still didn't start.
5) Tried to reflash the ROM (without wipe) still nothing.
Any other suggestions or should I just total wipe and reinstall?
wolverine_2k said:
4) I let it attempt to download for over 12 hours - still didn't start.
Click to expand...
Click to collapse
why would you do that? If it stucks, do this:
-turn wifi off
-turn wifi on
it will start immediately
this is definitely not working for me...

Suddenly cant download ANYTHING from android market!

The android market just gives me that striped animation anytime I try downloading an app. Have tried clearing the market cache, google framework service cache nothing seems to work! Just the new EU firmware OTA and rooted and removed the bloat apps and downloaded script manager from the market without any problems. Then tried to download a busybox app...thats when the market just stuck on the stripped animation and its been that way with everything else I've tried from the market incuding updates to my apps. Please any help guys??
2g11 said:
The android market just gives me that striped animation anytime I try downloading an app. Have tried clearing the market cache, google framework service cache nothing seems to work! Just the new EU firmware OTA and rooted and removed the bloat apps and downloaded script manager from the market without any problems. Then tried to download a busybox app...thats when the market just stuck on the stripped animation and its been that way with everything else I've tried from the market incuding updates to my apps. Please any help guys??
Click to expand...
Click to collapse
Done a restart ?
If it does not help: Because you are rooted, you should be able to delete the Android Market. You can get the AndroidMarket.apk from the net and reinstall it(Unknown Sources have to be checked). But before doing something fancy, you should do a BACKUP, with CWM or RZR.
greets
THE-E
Yeah several restarts. Just got an update, it appears the youtube app also gets stuck with the rotating circle...cant load the video. Cant help but assume these are related. And also I've tried this on both wifi and 3G, same.
2g11 said:
Yeah several restarts. Just got an update, it appears the youtube app also gets stuck with the rotating circle...cant load the video. Cant help but assume these are related. And also I've tried this on both wifi and 3G, same.
Click to expand...
Click to collapse
This is strange indeed. If even the solution above doesn't help, I would recommend you to flash you ROM via ODIN. Usually it should replace the missing files, so this could work. Do a Backup as mentioned above.
BTW: But generally your internet works? (via Browser)
greets
THE-E
Sent from my GT-I8150 using XDA App
Yes my internet works fine. I actually cant do anything requiring a usb cable since I lost mine and wont be getting a new one till the weekend maybe. I actually tried some other things like clearing the cache partition in recovery (stock) and logging out of gTalk and relogging in which solved similar problems for people online. Just seems everything is fine...except the market cant connect and download stuff, and youtube cant connect and load videos...I feel its a google account problem surely but dont have a clue what to do. Thanks for your response all the same.
First......Ensure SD Card is properly seated, open phone and make sure of this!!!
Do these :
Settings/Applications/Manage
Applications/All/
Downloads/Clear Data.
Media Storage/Clear Data....
Sent from my GT-I8150 using Tapatalk
irishpancake said:
First......Ensure SD Card is properly seated, open phone and make sure of this!!!
Do these :
Settings/Applications/Manage
Applications/All/
Downloads/Clear Data.
Media Storage/Clear Data....
Sent from my GT-I8150 using Tapatalk
Click to expand...
Click to collapse
I've done them...nothing. I've also tried clearing the Dalvik cache using Titanium Backup...didnt help. After leaving the phone over night with a dowload still in the background..this was the error I found in the morning 'Error Download Could be Completed (497)'..???
Sent from my GT-I8150 using XDA App
I cant quite explain what happened, but I fixed it. It had to do with a botched backup/uninstall of google books with TB. I tried to back it up but it seemed to just hang up. Then I killed TB in the Task Manager and restarted it. I realised a backup had been made for the older version(1.46) instead of the new version(1.52). Google Books showed up as a system app after my last FW upgrade and I updated it (through the market) but the update made the app unusable(FC everytime I start it). I ignored all that at the time since I didnt use it actually. Tried to remove it yesterday and I guess that set this whole mess in motion. Thanks to all

[HELP REQUEST] Apps from Google Play Store won't download via wi-fi! (a brand new XP)

Hi guys,
this is driving me nuts. I've searched the webs and found some answers, but not anything I'd like to do to remedy this problem.
My brand new R800i, not rooted, won't download games from Google Play Store via wi-fi. It will just say "starting download" and then nothing happens, I can just just watch that bar indicating download as it does not move one bit. It seems some other people had this same problem, as I've found out on the internet. 3G works fine though. I had to download my games from the Play Store using 3G, which is a pain in the ass.
A few points to consider:
- I have only so far used one wi-fi point, which worked with all my previous Xperia Plays. Maybe if I try a different hot-spot, the problem will magically disappear?
- I do not want to root, unlock bootloader or do any such things with my XP.
- I do NOT want to reset my phone to factory settings, I would lose lots of savegame data.
- I HAVE tried several times clearing the cache of the Google Store app, Download Manager app and resetting the Google Talk app. Did not help.
- Downloading from any other source (Gameloft for example) works via wi-fi, it's just that stupid Google Play Store that does not.
- Some people say the problem should sort itself out after a few days...It's been two weeks and I still can't download via wi-fi from the Store.
Could any kind soul suggest a solution that does not involve resetting my phone, or rooting? Thanks for any advice.
Did u try clearing the data...not the cache but the data
cippi21 said:
Did u try clearing the data...not the cache but the data
Click to expand...
Click to collapse
Yes, did not help.
Besides, that just erases your user data right? Your log-in and password.
I will try it again just to be sure, but I think I did it too.
i too had same prob. but it got solved after 3 or 4 days... may be i was lucky.
Used to have this problem. Uninstall update ( this will get you back to old market) then let it update again. That's what I did.
Sent from my awesome Xperia Play
jeff7424 said:
Used to have this problem. Uninstall update ( this will get you back to old market) then let it update again. That's what I did.
Sent from my awesome Xperia Play
Click to expand...
Click to collapse
I had this problem once or twie abotu a year ago, and uninstalling the Android market update, then letting it redownloadsolved the issue, whereas the other options as a fix did not fix the issue, this did.
jgregoryj1 said:
I had this problem once or twie abotu a year ago, and uninstalling the Android market update, then letting it redownloadsolved the issue, whereas the other options as a fix did not fix the issue, this did.
Click to expand...
Click to collapse
...doesn't work for me, nor does anything else mentioned before Tried installing 3.8.15 via .apk and back to stock, clearing cache, data etc. Play Store works with UMTS/EDGE but not as good as before (takes a while before download actually starts, that behavior is new). With WiFi I don't get an error message but the download simply doesn't start. Everything else I do via WiFi works great (FTP-syncing calendar data stored on my NAS, browsing the web, file transfer via ES-FileExplorer and so on).
I use a Galaxy S3 with Siyah Kernel (1.5rc1), XXBLG8 Stock Firmware and XXLH1 modem. Same Market issue before the update (Siyah 1.4, Stock XXALE8, stock modem (May 2012)). So maybe it is not at all model related, but something with the market itself... Strangely I found just a few posts about this - here I have the most hope for help
Wutzhoppenstedt said:
...doesn't work for me, nor does anything else mentioned before Tried installing 3.8.15 via .apk and back to stock, clearing cache, data etc. Play Store works with UMTS/EDGE but not as good as before (takes a while before download actually starts, that behavior is new). With WiFi I don't get an error message but the download simply doesn't start. Everything else I do via WiFi works great (FTP-syncing calendar data stored on my NAS, browsing the web, file transfer via ES-FileExplorer and so on).
I use a Galaxy S3 with Siyah Kernel (1.5rc1), XXBLG8 Stock Firmware and XXLH1 modem. Same Market issue before the update (Siyah 1.4, Stock XXALE8, stock modem (May 2012)). So maybe it is not at all model related, but something with the market itself... Strangely I found just a few posts about this - here I have the most hope for help
Click to expand...
Click to collapse
Well, I am stumped man, dont know what to tell you. I am out of ideas. You may have already mentioned this but have you tried reflashing a ROM? Other then that at this point I am stumped...... hoping you can find a fix because that sucks....
Wutzhoppenstedt said:
...doesn't work for me, nor does anything else mentioned before Tried installing 3.8.15 via .apk and back to stock, clearing cache, data etc. Play Store works with UMTS/EDGE but not as good as before (takes a while before download actually starts, that behavior is new). With WiFi I don't get an error message but the download simply doesn't start. Everything else I do via WiFi works great (FTP-syncing calendar data stored on my NAS, browsing the web, file transfer via ES-FileExplorer and so on).
I use a Galaxy S3 with Siyah Kernel (1.5rc1), XXBLG8 Stock Firmware and XXLH1 modem. Same Market issue before the update (Siyah 1.4, Stock XXALE8, stock modem (May 2012)). So maybe it is not at all model related, but something with the market itself... Strangely I found just a few posts about this - here I have the most hope for help
Click to expand...
Click to collapse
Uninstall play store update, clear everything, reboot and try. That's what I did.
Edit: go to settings> accounts & sync > and check if you have background data checked.
Sent from my awesome Xperia Play
Big thanks to jeff7424 and jgregoryj1, that actually helped.
jeff7424 said:
Uninstall play store update, clear everything, reboot and try. That's what I did.
Edit: go to settings> accounts & sync > and check if you have background data checked.
Sent from my awesome Xperia Play
Click to expand...
Click to collapse
First: I know I am in the wrong model section, as I use a Galaxy S3 but post under Sony Xperia... Sorry for that - it was just a topic that seemed Google Play Store related rather than dependant on a specific model.
Second: I tried all of this (although I don't have such a section under settings/accounts on my phone) and more. I just flashed the latest stock firmware again*, did a full wipe, used TriangleAway! and every single thing I can think of. I even went to my google-account to see if there's something wrong, but no.
Still: UMTS works, WiFi doesn't. WiFi otherwise perfectly working with all kinds of uses. Tried all tips and hints, nothing works. Problem started a few days ago with older fw/ROM, which I didn't touch for weeks and worked fine until then. I really don't have a clue what changed!
EDIT: I also checked, if my ISP or my WLAN settings (router) are off - nada. I tried to install/update an app on another Android device in my household: this one works perfectly with WiFi. So it must be the Store itself...
UPDATE: Still no real solution! In the meantime it worked for a few days without my doing and in the same way it stopped working again today. I guess the Google server software is bugged. I placed a support request at Google-Support. This was an experience I can't make public enough:
Even though I initially told them what I tried they just did a copy&paste of their own F.A.Q. This went on for four days, the didn't even read my information. And I was quite thorough. I even made a network capture file, prefiltered it with Wireshark and attached it to the e-mail. As proof that my firewall isnt't blocking the traffic. No reaction to that, no technician was asked or involved, nothing. They simply closed the ticket and left me standing there. I'm still pretty pi...ed. This kind of "support" I don't want at all. Just a waste of time. I sincerely hope for a Google PlayStore replacement so one is not practically forced to use it. I'd volunteer to pay 1$ more for each buy just to circumvent that kind of nonsense Google is playing here.
This is me again. My problem is back, I can't download via WiFi from Google play store on both my Xperia play and Nexus 7. What is strange though is that SOME apps will download while others will not. It seems that apps I paid for some amount /like GTA 3, Max Payne, Reckless Racing/ and that were never completely free, WILL download. Others that I got for free /e.g. Call of Mini Zombies, Juggernaut, Heroes Call and many others/ will not download. This seems peculiar to me. Did anyone have this kind of behaviour on your android device?
Sent from my Nexus 7 using xda app-developers app
Now, it's me. I'm getting fed up. I had to clean data, clean cache of playstore and then got to clean the data and cache of download manager.
bangawasawa said:
This is me again. My problem is back, I can't download via WiFi from Google play store on both my Xperia play and Nexus 7. What is strange though is that SOME apps will download while others will not. It seems that apps I paid for some amount /like GTA 3, Max Payne, Reckless Racing/ and that were never completely free, WILL download. Others that I got for free /e.g. Call of Mini Zombies, Juggernaut, Heroes Call and many others/ will not download. This seems peculiar to me. Did anyone have this kind of behaviour on your android device?
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
krishna442 said:
Now, it's me. I'm getting fed up. I had to clean data, clean cache of playstore and then got to clean the data and cache of download manager.
Click to expand...
Click to collapse
root ur phone.. unlock the bootloader.. INstall a Custom ROM and get over with it ! .. or Atleast Root ur phone and uninstall Playstore completely.. and market.. and install a newer version.. Rooting ur phone will not erase ur data.
saqibkhan said:
root ur phone.. unlock the bootloader.. INstall a Custom ROM and get over with it ! .. or Atleast Root ur phone and uninstall Playstore completely.. and market.. and install a newer version.. Rooting ur phone will not erase ur data.
Click to expand...
Click to collapse
Tried them! But no luck.
I had installed this app
https://play.google.com/store/apps/details?id=org.wahtod.wififixer
I don't know what happened, fixed!
Edit: no luck. Doesn't work.
Sent from my D5322 using XDA Free mobile app

Cannot connect to Play after upgrade

Hi so I have a HTC Desire A8181and finally decided it was time to play about with some of the new firmwares that are out there to give my phone a new lease of life. Firstly I tried an update to 4.0.4 and ran into this problem.
Everything else works fine but I just cannot log into my google account to connect to Play and sync my contacts etc. I get the could not establish a reliable connection to the server error. I can browse the internet fine and have a solid 3G connection. I read through some other forums about changing the host file but this made no difference for me. Also tried turning off the auto date/time but this didn't make any difference also.
After many hours I gave up and assumed it must be something in that ROM. I installed a 4.1.1 ROM and ran into the same issue again!
When I restore back to my original 2.3.3 it works straight away. Checked the host file and it has nothing in there other than the local host.
I am now left on 2.3.3 as I can't get passed this hurdle and hit it with two completley different ROM's
The phone is rooted and has the custom recovery.
Any help would be very much appriciated so I can finally leave 2.3.3!
adam91210 said:
Hi so I have a HTC Desire A8181and finally decided it was time to play about with some of the new firmwares that are out there to give my phone a new lease of life. Firstly I tried an update to 4.0.4 and ran into this problem.
Everything else works fine but I just cannot log into my google account to connect to Play and sync my contacts etc. I get the could not establish a reliable connection to the server error. I can browse the internet fine and have a solid 3G connection. I read through some other forums about changing the host file but this made no difference for me. Also tried turning off the auto date/time but this didn't make any difference also.
After many hours I gave up and assumed it must be something in that ROM. I installed a 4.1.1 ROM and ran into the same issue again!
When I restore back to my original 2.3.3 it works straight away. Checked the host file and it has nothing in there other than the local host.
I am now left on 2.3.3 as I can't get passed this hurdle and hit it with two completley different ROM's
The phone is rooted and has the custom recovery.
Any help would be very much appriciated so I can finally leave 2.3.3!
Click to expand...
Click to collapse
delete data of google services framework and google pay, reboot
marius.a said:
delete data of google services framework and google pay, reboot
Click to expand...
Click to collapse
Thanks for your reply. I tried as you said but still no luck! The web browser works fine just seems to be the apps that can't connect.
Sorted it at last! Turns out once updated to the new firmwares was defaulting to a different APN setting.
adam91210 said:
Sorted it at last! Turns out once updated to the new firmwares was defaulting to a different APN setting.
Click to expand...
Click to collapse
So you just changed the APN settings back to the original (2.3.3) and it worked?

Google apps not working just after rooting lollipop.

UPDATE 2: The problem is back again. I did a factory reset yesterday night and restored my stuff and everything was working fine. I woke up this morning and the problem was back just like before. I'm at my wits end here. I may try to factory reset again later, but I'm not that hopeful. Please reply if you have the slightest clue on what to do here.
Hello, I just rooted my phone using one of the new methods of rooting without downgrading. This is the thread I'm referring to: http://forum.xda-developers.com/android/development/guide-root-method-lg-devices-t3049772
So, after that whole process, I did manage to successfully root the device and that it working fine. However, now some of the google apps cannot connect to the internet. (Gmail, Play Store, Chrome) Heck, even amazon app store can't connect. Also, when I click on some of the ads they don't connect either. Now, I know for a fact that I can connect to the internet. Some apps like reddit news, google maps and such are working just fine. Also, with youtube, I can't see any of the thumbnails for the video but I can watch all videos just fine.
So the issue is when I open chrome and go to a webpage it gives me a proxy error: ERR_PROXY_CONNECTION_FAILED. I don't use proxy server. I also check in wifi setting that proxy is set to none. The same problem occurs when I disconnect wifi and use data. I have tried many of the basic solutions like deleting and re-downloading play store apk. I have cleared cache and other basic stuff.
Please help me out, I really don't know what to do here. Thanks in advance.
EDIT: Forgot to mention that google maps works. Also, I just downloaded firefox apk and tried to see if firefox can connect to internet. It's getting the same proxy error as chrome. Now, I'm starting to freak out a little.
UPDATE: I just went and factory reset my phone, everything is fine now. I honestly don't know what happened and why, but it's fine now so I guess its ok.
dipalp95 said:
Hello, I just rooted my phone using one of the new methods of rooting without downgrading. This is the thread I'm referring to: http://forum.xda-developers.com/android/development/guide-root-method-lg-devices-t3049772
So, after that whole process, I did manage to successfully root the device and that it working fine. However, now some of the google apps cannot connect to the internet. (Gmail, Play Store, Chrome) Heck, even amazon app store can't connect. Also, when I click on some of the ads they don't connect either. Now, I know for a fact that I can connect to the internet. Some apps like reddit news and such are working just fine.
So the issue is when I open chrome and go to a webpage it gives me a proxy error: ERR_PROXY_CONNECTION_FAILED. I don't use proxy server. I also check in wifi setting that proxy is set to none. The same problem occurs when I disconnect wifi and use data. I have tried many of the basic solutions like deleting and re-downloading play store apk. I have cleared cache and other basic stuff.
Please help me out, I really don't know what to do here. Thanks in advance.
EDIT: Forgot to mention that google maps works. Also, I just downloaded firefox apk and tried to see if firefox can connect to internet. It's getting the same proxy error as chrome. Now, I'm starting to freak out a little.
Click to expand...
Click to collapse
clear caches and dalvik
suljo94 said:
clear caches and dalvik
Click to expand...
Click to collapse
Thanks but unfortunately Dalvik clear didn't help either. At thing point I'm considering factory reset but I'll wait and see if anyone else has another idea before I need to go through full wipe.
The problem is back again, great.

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