[Q] Is my warranty void after rooting? - Desire HD Q&A, Help & Troubleshooting

Hi,
By using an open bootloader (such as CM7 or coredroid) on DHD instead of the stock, is the warranty void?
I know as of the 27th of may HTC decided to allow open bootloaders, but I have found no information on what happens to the warranty if an open bootloader is used instead of the stock.
Matt

Yes it is void after rooting. You can always unroot however in the event of needing to return it for warranty purposes.
And by the way, CM7 and CoreDroid are ROM's, not bootloaders. Bootloaders are the things that tell the phone what to do as it is starting up. ROM's are the operating systems.

Thanks for the quick reply and clearing that up

mxm879 said:
Hi,
By using an open bootloader (such as CM7 or coredroid) on DHD instead of the stock, is the warranty void?
I know as of the 27th of may HTC decided to allow open bootloaders, but I have found no information on what happens to the warranty if an open bootloader is used instead of the stock.
Matt
Click to expand...
Click to collapse
Yes, no warranty after rooting. That's way they say do it at your own risk.

Related

[Q] Questions Regarding TELUS HTC Desire Root

1 month ago I bought a HTC Desire from Telus on a 3 year contract and it is running Android 2.1. I'm considering rooting the phone and would appreciate some clarification on the following questions
1) Does rooting void the warranty? I do not have any additional warranty plans above the standard manufacturer warranty
2) Is there anyway to unroot the phone and return to factory condition if I have to RMA or use my warranty?
Also would like to clarify that I have no intention of unlocking (to change networks), its just rooting.
Thanks in advance
Rooting generally void your warranty unless if you get lucky with the CSR or if the phone is completely bricked so they can't easily determine if you've modified it.
As for unrooting the Telus' Desire, there hasn't been a RUU from Telus to easily bring you back to stock conditions... but there was someone on this forum that managed revert back to stock Telus rom and a fixed recovery through a rather round-a-bout way.
RenegadeNukes said:
1 month ago I bought a HTC Desire from Telus on a 3 year contract and it is running Android 2.1. I'm considering rooting the phone and would appreciate some clarification on the following questions
1) Does rooting void the warranty? I do not have any additional warranty plans above the standard manufacturer warranty
2) Is there anyway to unroot the phone and return to factory condition if I have to RMA or use my warranty?
Also would like to clarify that I have no intention of unlocking (to change networks), its just rooting.
Thanks in advance
Click to expand...
Click to collapse
if telus ever does update their software to Froyo 2.2, there will likely be a RUU posted on the HTC.ca site that you can use to get back to stock for warranty purposes, but like Celmerine said as of right now there is nothing,

Is temporary root possible on One X

Hi guys, is there any way I can do a temporary root so that I can do a restore of my apps and data through Titanium Backup? I don't want to do a permanent root as I am happy with the official rom.
Theoretically yes, but why?
It should be possible, but you need to unlock your bootloader anyway. That your warranty is void and cannot be restored. If you don't want this you should wait for the revolutionary.io S-OFF.
AFAIK there's an issue with fastboot boot, which means you will need to flash the image and then restore the original. Anyway, you could just root and then delete su and superuser.apk, but again, why? That won't restore your warranty and bring no advantages. Just root and then - if you want to - flash the stock recovery again. You could even relock your bootloader...
dobbi10k said:
It should be possible, but you need to unlock your bootloader anyway. That your warranty is void and cannot be restored. If you don't want this you should wait for the revolutionary.io S-OFF.
AFAIK there's an issue with fastboot boot, which means you will need to flash the image and then restore the original. Anyway, you could just root and then delete su and superuser.apk, but again, why? That won't restore your warranty and bring no advantages. Just root and then - if you want to - flash the stock recovery again. You could even relock your bootloader...
Click to expand...
Click to collapse
But HTC will still know it has been unlocked so the warranty won't be restored.
PsiAdster said:
But HTC will still know it has been unlocked so the warranty won't be restored.
Click to expand...
Click to collapse
That was exactly my point: If you decide to void your warranty just to restore a backup, why unroot again?
I mean, if it's about hundreds of savegames, ok, but else I would restore everything manually. Just saying. I, myself, am waiting for all my issues to be fixed and than I might use revolutionary as soon as it's out.
No known temporary root methods at the moment for the One X or ICS 4.0.3.
You don't completely void the warranty anyway. They just won't accept any warranty claims that are a result of you unlocking the bootloader e.g. you somehow killed the bootloader trying to S-OFF it after unlocking via htcdev.
They do mention that using custom firmware may mean the phone can overheat or no longer conform to specs but I've never heard of anybody getting denied warranty service because of this. It is more to cover their back in the case of somebody doing something really daft with it.
Tiersten said:
No known temporary root methods at the moment for the One X or ICS 4.0.3.
You don't completely void the warranty anyway. They just won't accept any warranty claims that are a result of you unlocking the bootloader e.g. you somehow killed the bootloader trying to S-OFF it after unlocking via htcdev.
They do mention that using custom firmware may mean the phone can overheat or no longer conform to specs but I've never heard of anybody getting denied warranty service because of this. It is more to cover their back in the case of somebody doing something really daft with it.
Click to expand...
Click to collapse
Thanks for your answers. I hope this guy hasn't rooted his sensation
http://www.thesun.co.uk/sol/homepage/news/4235272/Young-dad-burned-by-his-mobile-phone.html

[Q] What Voids Warrenty? (Play Store Nexus)

Title basically says it all. Just looking for a list of what exactly voids the warrenty mostly concerned about
Rooting
Custom Recovery
Unlocking Bootloader
Flashing ROMs (Cyanogen/AOKP mostly)
Any clarification would be greatly appreciated.
Custom Recovery
Unlocking Bootloader
Flashing ROMs
in order to do those, you'll need to root first. afaik, rooting void warranty BUT if you unroot before handing it for warranty, it'll be fine. dont quote me on that. might be different in your country/provider.
As long as they don't find out you've been tinkering with your phone (as in, you restore the stock recovery and whatnot), you'll be fine.
doesn't matter, you can always return to stock.

[Q] Getting warranty back

Hi everyone,
A year ago I unlocked bootloader, rooted my phone and flashed a custom ROM. Is it possible to get my warranty back if I unroot it, lock the bootloader and flash a stock ROM?
Any help is appreciated!
Thank you guys.
lddangsta said:
Hi everyone,
A year ago I unlocked bootloader, rooted my phone and flashed a custom ROM. Is it possible to get my warranty back if I unroot it, lock the bootloader and flash a stock ROM?
Any help is appreciated!
Thank you guys.
Click to expand...
Click to collapse
Are you sure it is still on warranty? If you have rooted the device year ago then most likely the warranty period is already over.
In case you still have warranty proof you may take a risk to flash everything back to stock and bring to a service. If it will appear as hardware problem the case might be accepted as warranty (I've seen some posts telling this). And of course this might depend on the particular service center policies.
kvestas said:
Are you sure it is still on warranty? If you have rooted the device year ago then most likely the warranty period is already over.
In case you still have warranty proof you may take a risk to flash everything back to stock and bring to a service. If it will appear as hardware problem the case might be accepted as warranty (I've seen some posts telling this). And of course this might depend on the particular service center policies.
Click to expand...
Click to collapse
Yes it is still on warranty and it is probably a hardware problem.
Tbh I have no idea, I imagine if you can relock it and unroot it and install the original RUU it might be fine. The one thing that would concern me is if the HTC boot screen still had the red writing on it...

If you buy a new phone now, can you root it? can you put a rom on it?

If you buy a new phone now, can you root it? can you put a rom on it?
awskier08 said:
If you buy a new phone now, can you root it? can you put a rom on it?
Click to expand...
Click to collapse
Yes you cant but will void the warranty
joej191 said:
Yes you cant but will void the warranty
Click to expand...
Click to collapse
yes you can't?
that doesn't make sense. is that a typo?
I know that it will void my warranty.
Two things:
1) Complete instructions on how to root and mod your phone are here: http://forum.xda-developers.com/sprint-galaxy-s6/general/how-to-to-100-stock-root-t3075448
2) Sprint stores do not, in my experience, care is you have tripped Knox. If you need to have a warranty repair, use Odin to restore stock (which is in the instructions above) and they will honor the warranty.
There are numerous articles, including here on XDA, on how rooting does NOT void your warranty. I have sold rooted phones back to Sprint. Of course I wiped and restored back to stock because I was not going to share my private data (which is just common sense.)
But to your question, yes you can root and there are some really good ROMs. Renegade is the slickest out now. You lose Samsung Pay (and Android pay if you stay rooted) but you have a great phone.
koop1955 said:
Two things:
1) Complete instructions on how to root and mod your phone are here: http://forum.xda-developers.com/sprint-galaxy-s6/general/how-to-to-100-stock-root-t3075448
2) Sprint stores do not, in my experience, care is you have tripped Knox. If you need to have a warranty repair, use Odin to restore stock (which is in the instructions above) and they will honor the warranty.
There are numerous articles, including here on XDA, on how rooting does NOT void your warranty. I have sold rooted phones back to Sprint. Of course I wiped and restored back to stock because I was not going to share my private data (which is just common sense.)
But to your question, yes you can root and there are some really good ROMs. Renegade is the slickest out now. You lose Samsung Pay (and Android pay if you stay rooted) but you have a great phone.
Click to expand...
Click to collapse
I have Verizon now and they don't have any way to unlock the boot loader yet. thinking about switching before my 14 days are up.

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