[Q] G2 Blank SD Card Error - G2 and Desire Z Q&A, Help & Troubleshooting

G2 running Cyanogenmod 7.1.0 RC1
I updated from 7.0.?? a few days ago and today I got this message
"Blank SD Card. SD Card is blank or has unsupported file system." I have read quite a few posts on this issue but havent found a solution. I am using a non-stock 8gb card. Also tried this with a 16gb card and got the same error. Tried using a card reader but my computer (vista) gives no sign that a card is even present. Tried inserting my card into a friends sidekick 4g and got the same message. Wouldnt let me format on either phone. I am pulling my hair out! Please help and thanks.
UPDATE: My friends 8gb sd card from his sidekick 4g works fine in my phone but neither of my cards work. Is there an easy way to access my cards from my pc so i can format them?

I'm having this problem as well.

This is not just a suggestion, even though it seems fairly simple. I had the same issue with my Desire Z, and fixed it.
I took the microSD, put it into the phone.. Reboot the phone then go to Settings > Storage and "Erase SD Card" (I am assuming you don't have any valuable info in there.. if you do then back it up somehow.. This is only for free of memory cards).
After you erase it, even if you reboot it, the phone won't recognize it. So take the battery out/power off the phone, put it into the computer. If you're using a PC, go to the Removable Disk that is your microSD, right-click and Format it. Use Fat32, and just format it. (Maybe Quick Format will work, but I just did normal format, took 15 seconds).
After it's done, put it into your phone, boot it, and it should prepare your microSD for usage.
This worked for me, let me know if it does for you!

This issue just occurred on my G2 today at roughly 4:30 pm CDT. I've been running a Patriot 16 GB Class 10 microSD on this device since early April with no problems whatsoever. The other two G2 devices and one MyTouch4G we have are not experiencing the issue at this time.
Symptoms:
- The microSD card is no longer recognized by the G2 Android 2.2 device
- connecting the G2 to either my Windows or OS X notebooks no longer prompts me to enter USB Mode
- device sees the computer and computer(s) see the device after changing G2 to Development - USB debugging mode and connecting it to either the Windows or OS X notebooks
Corrective actions:
- soft reboot ==> no change
- power down - wait 5 mins - restart ==> no change
- power down - remove battery and microSD card - check microSD card contacts & phone contacts - replace microSD and battery - restart ==> no change
Before going into any more invasive or possibly destructive repair efforts, I came to XDA to see if my situation is a one-off or part of a larger pattern.
Appears that this isn't a unique problem.
I'm going to try the stock microSD 8 GB in the unit and will update this thread with results or additional actions.
Good times...
UPDATE: Problem corrected, at least for now.
- pulled the Patriot 16 GB class 10 microSD and used my Kingston MobileLite SD/microSD-to-USB adapter to backup the files from the card to my notebook
- formatted (NOT quick format) the microSD card as FAT32, 32KB allocation size, no volume label
- ran the full format process on the microSD card twice to minimize lingering "noise" on the card
- inserted the microSD into the G2, rebooted and allowed it to mount, fully prepare and download the configurations saved to Google
- confirmed the microSD had mounted and the G2 recognized the entire disk volume
- powered down the G2 gracefully
- pulled the microSD and reattached it to the notebook using the Kingston adapter
- used Unstoppable Copy v5.2 to transfer the 11.2 GB of backup files from the notebook to the microSD - no errors reported
- reinstalled the Patriot microSD in the G2 and powered up
Everything is functioning nominally, all data appears to be recovered. Tested the microSD with SD Tools and all the specs are reporting identically as they were before the incident with read & write performance well above Class 10 levels, (read:21.8 MB/s / write: 14.2 MB/s).
We'll see if the issue resurfaces.
As always, YMMV.

Well I have called HTC and they are sending me a new 8gb SD card on the condition that I ship the old one to them at my own expense. They also acknowledged their awareness of the problem and informed me that they have seen a number of devices burning out the cards. They told me to try the new card and if it happens again I will have to ship my phone in for repairs. I have stuck by HTC for years now, tilt, g1, inspire, g2, and never had a problem, but I feel that their solution, forcing me to pay for return shipping miniscule as it may be, is unacceptable. Im just lucky my phone was still under warranty.

The problem is that no device, my pc included, will recognize the card. It acts like the drive is empty. According to HTC the card is permanently fried but I dont think that is the case.

Wow this is worrying . . . . . I have alot of pics and music on my sdcard which i havnt backuped and wud be devasted if i lost!! Time for backup methinks

Jandyman said:
Wow this is worrying . . . . . I have alot of pics and music on my sdcard which i havnt backuped and wud be devasted if i lost!! Time for backup methinks
Click to expand...
Click to collapse
Wish I did. I lost a ton of stuff. I wont make that mistake again. Also just to put this out here, a friend of mine got the same error today on his HTC Surround.

Related

HTC Desire - SD card issues

from y'day.. sometimes i get the below message when i switch the phone
"phone could not able to backup data to SD card"...
The phone seems to lose access rights to the SD Card, so nothing is displayed in the file manager (estrong or Astor) The only way to fix this is to restart the phone.
in the phone settings-> SD scard option, I still have the option to unmount the SD card.. but then I don't know who to mount it back.. the only way i am able to fix it is by restarting the phone...
from y'day till now I got this problem for 3 times..
Anybody else having problems with this? please help..
Hi, I have the same issuses. It is very annoying, especially when taking photos. I tried reformat card, but it worked only for a week. I have got euro version, firmware 1.15.405.4. I hope HTC will solve this issue together with multitouch issues in next firmware.
I bought a 16Gb card and cannot get it to work in the Desire.
I've tested it in the PC, formatted it etc but it still won't work.
I'm not convinced where the fault lies, with the card or the Desire.
I had a problem once with sd+camera app, but after a reboot everything worked
funny enuff. that happened to me 2 yesterday ?
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
One of my 16GB cards also got corrupted. I found it did not slide into the SDHC card slot properly and did become dislodged. Check to see if the SD card is inerted correctly. My replacement 8GB seems fine.
ShugM said:
I bought a 16Gb card and cannot get it to work in the Desire.
I've tested it in the PC, formatted it etc but it still won't work.
I'm not convinced where the fault lies, with the card or the Desire.
Click to expand...
Click to collapse
I have 16 GB Kingston Class 2 in my Desire and no problem so far, quite cheap too.
I have had this a couple of times.
Install the SDMount Widget. Unmount the card in settings, click the widget, back in business.
I'm experiencing this issue about once a week... :/
NZtechfreak said:
I have had this a couple of times.
Install the SDMount Widget. Unmount the card in settings, click the widget, back in business.
Click to expand...
Click to collapse
This doesn't work. I have the same problem as described above. I just ordered a new 8gb SD Card. I hope it's an SD card problem and not something wrong with the phone
Thread with same discussion here if you wanna check it out.
I've also been having SD card issues since I got the phone but yesterday things got worse!
After the problem occured again, I thought I'd try removing and reinserting the SD card (despite having done this before). When I restarted the phone it came up with a this message on the notification bar:
Blank SD Card
SD card blank or has unsupported filesystem.
I've tried reformatting the card in the phone, with the phone attached to my comp via USB, and with the card in a card reader. None of this works; the computer just doesn't recognise the card.
I've just emailed HTC support with the problem. I'll report back when I get an answer.
Also 16GB issue
Since a few days I have issues with my 16GB card also. I tried to install Navigon on the card by copying files directly to the card. After inserting it into the phone two out of three directories were empty....
Trying to copy fromt the pc to the Desire using it as a disk drive gave me the blue screen of death
I tried to install it using the original 4GB card and everything works like a charm
I tested the 16GB card (forgot what tool, it was a 1 month trial without write testing) and the card came out fats enough and without any bad blocks.
I will do a write test this evening (EU time) to see if I can fit 16GB ont the card, but everything points to the phone at this moment
jamieyates79 said:
I've also been having SD card issues since I got the phone but yesterday things got worse!
After the problem occured again, I thought I'd try removing and reinserting the SD card (despite having done this before). When I restarted the phone it came up with a this message on the notification bar:
Blank SD Card
SD card blank or has unsupported filesystem.
I've tried reformatting the card in the phone, with the phone attached to my comp via USB, and with the card in a card reader. None of this works; the computer just doesn't recognise the card.
I've just emailed HTC support with the problem. I'll report back when I get an answer.
Click to expand...
Click to collapse
I've had exactly the same problem which I posted about in another thread. Do let us know if HTC get back to you
Same problem with my Desire and a Sandik 16 Gb Class 2...
The card works fine on my mp3 player, but it is not recognized by the phone. I'm going to contact HTC, too.
My Desire has complained twice now that my 16GB SD card is damaged and needs to be reformatted. But when I put it in my Nokia N97, it works fine. The last time I did a disk check in XP, and that took care of the problem for a while at least, but it seems strange that the problem appeared in the first place.
Having invested in a 16gb class 2 Kingston card for my desire I can tell you that it brings nothing but grief. I then purchased a 8gb class 6 pqi branded card and found it to be flawless in performance. One thing I noticed with the class 6 card is the very fast speed in copying to and from the card. Much faster than the Kingston class 2. On the class 6 card I have never had corruption of data or any problem. I see comments posted that the class makes no difference. In my experience it makes a huge difference.
you guys are having issues with your 8GB/16GB cards, i was considering getting a 32GB a few days from now, after reading all this i'm having second thoughts.. does size matter ? (pardon the pun)
I don't think the size of the card should matter, but then again - it just might. I was wondering if there's a slight possibility my card got corrupted from when I've had it connected to my computer in disk mode. I only use the "safe disconnection of hardware" button in XP, but I don't select to unmount it on the Desire - it shouldn't be a problem, but perhaps that's how it got broken. Or perhaps it's just damaged and glitchy
Make sure the MBR is formatted too. Windows does not do this by default. Search for a tool on the internet.

Desire killed my 8gb microsd! Help?

Been using this 8gb microsd for a over 2 months and never had a problem was always flashing different roms until last week while i was running sense 2.04 the card just suddenly stopped working completely!
no phone can read it! tried it on a few nokia phones and my htc magic with no luck!
tried the card reader to see if it needs format but the reader can't read it and the reader does work i tried it with other cards...
Does anyone or have an idea what I can do to get it working again? I just want to get my photos on it even if i somehow have to format i can always use a recovery software to get the files back but it's not getting recognized... probably a hardware issue? anyone with any help would be appreciated !
Had the same problem, managed to copy stuff off onto pc but cannot re-format the card.
It says it is locked.
Not really the same thing... I can't even copy my files because it doesn't get detected at all! and now just tried a different card reader so again it doesn't seem to be the reader that the issue... could it be truly dead?
I've had that happen on my G1.
Grab an Ubuntu live disk, boot from it and then plug in your memory card reader with your microsd. It should read it and then you can copy your files over to your HDD. It shouldnt be too hard. If you have an ext partition it will also read that and you can copy the contents over to your hdd. Then using Gparted, you can repartition your sd card and then copy your stuff back over.
this happened to me about 6 weeks back - Desire and WinXP would not mount the card at all, manged to mount it through ubuntu but only got a couple of files (photos) back off the card. Back to the 4Gb as supplied sd just now
Hmm just tried ubuntu guys and didn't seem to get any luck... any other ideas? thx.
k4r1m said:
Been using this 8gb microsd for a over 2 months and never had a problem was always flashing different roms until last week while i was running sense 2.04 the card just suddenly stopped working completely!
no phone can read it! tried it on a few nokia phones and my htc magic with no luck!
tried the card reader to see if it needs format but the reader can't read it and the reader does work i tried it with other cards...
Does anyone or have an idea what I can do to get it working again? I just want to get my photos on it even if i somehow have to format i can always use a recovery software to get the files back but it's not getting recognized... probably a hardware issue? anyone with any help would be appreciated !
Click to expand...
Click to collapse
I got same problem with froyo, my card is dead. I tried with all methods but no luck.
Yea i thought i would just post that my desire has also killed my 8gb class 2 memory card, no computer will properly recognize it. Cannot format it or anything.
If i brought a 16gb class 6 do you think the phone will kill that as well, just dont wana waste $80.
When this happened to my 4GB card. I booted the phone into recovery mode. Selected 'MS-USB-Toggle' and the PC then picked it up. Was able to copy photos off the card and reformat it.
Give that a try?
If you still don't come right, I think it is safe to say the card is dead. May have just been a faulty card, rather than the phone killing it. (Don't see how that would even be possible, anyway)
put your micro sd in a sd-card adaptor and format via digital-camera.
camera can format killed cards.
stupsi
stupsi99 said:
put your micro sd in a sd-card adaptor and format via digital-camera.
camera can format killed cards.
stupsi
Click to expand...
Click to collapse
Hmmm, not so sure about that. Normally a dead card is a dead card. End of.
However give it a try - will be surprised if it works.
To add another phone to the list: my old HTC Hero toasted my 16GB SDHC.
Yep when I got my first desire it cooked a 16Gb Sandisk card... worked fine for almost 18 months in my Touch HD... less than a week in the Desire... toast!
Me too.
My Desire seems to have fried my 16Gb Sandisk card, although I'm still trying to work out if it's a genuine card as it looks different to my other sandisk cards but the seller assures me it's real. Lost my holiday photos!!!
Just bought another 16Gb card, will see how that goes.
Going to email HTC and see what they say.
stupsi99 said:
put your micro sd in a sd-card adaptor and format via digital-camera.
camera can format killed cards.
stupsi
Click to expand...
Click to collapse
I second that, they do particularly well
You can also try a low level format tool
I have used this one before - oldie but goodie - http://hddguru.com/software/2006.04.12-HDD-Low-Level-Format-Tool/ but there are others
this has hapened to my lexar 16gb card.
Ihave a rooted desire; I went into the recovery menu, formatted the card to fat32 100%.
I then plugged it into my w7pc. did a low level format, dskchk-check and fix bad blocks.
then reformatted to ext: 512 and the rest fat32 in my device, been working ever since.
Dear Jason S*******,
Thank you for contacting us. In regards to corrupted SD card issue with your HTC Desire, I can help you with that. The issue you are having is not known for us. We may need to check your phone in repair centre if there is a software or hardware fault on it. If your phone is very new, you can ask to exchange your phone from your retailer within the 28 days. If it is older, please contact with our call center to book your device for a repair and get a reference number for the booking. Call center will arrange a Courier to pick up your phone. Repair process takes Maximum 10 -15 days. We will ask you Pick up address, Pick up day, serial number of your phone We need your active email address to send a confirmation email. United Kingdom +44-845-890-0079 Mon - Fri 8 am - 6:00 pm If you phone in warranty this is unknown until it has been seen by our selves and has checked to see what needs to be replaced and what cause of the fault. A quote would be emailed to you before all repairs are carried out. Warranty doesn’t cover any scratches or broken screen. I trust that this resolves your query. Please do not hesitate to contact us again if required.
just an update from my end... I have tried everything possible card is actually dead hardware wise nothing software wise can fix it, R.I.P. my sd card

[Q] "SD Card mounted as read-only"?

Hi,
I'm posting this issue second time. I have a class 2 SD card with almost 1700mb of ext3 partition. the problem is that my SD turns to read only when accessing some files from my sd card. it says in the notification SD card mounted as a read only and then say "tap" to resolve the card responded unexpectedly.
tapping on it sometimes help if i remove the files that I was trying to access that created the problem. otherwise it mounts it as read only.
Hi, you sure your card is a genuine one? The problems you are having are identical to what I had. Turns out my 32gb card was in fact an 8gb card, and the problem was when capacity was reached it would go to read only. The only way to rectify this was to take the card out, place it in my PC card reader right click on properties of the drive and run the error checking tool. Hope this helps. Got my money back anyway thought £36 was a bit cheap lol! Try writing a large file to the card using your Computer, this should give you an indication if the card is genuine or not.
lewyharvey said:
Hi, you sure your card is a genuine one? The problems you are having are identical to what I had. Turns out my 32gb card was in fact an 8gb card, and the problem was when capacity was reached it would go to read only. The only way to rectify this was to take the card out, place it in my PC card reader right click on properties of the drive and run the error checking tool. Hope this helps. Got my money back anyway thought £36 was a bit cheap lol! Try writing a large file to the card using your Computer, this should give you an indication if the card is genuine or not.
Click to expand...
Click to collapse
Card is genuine. I have placed my card several times in my brothers htc hd and formatted it through windows. its almost 8 gb i checked it on windows. last time I deleted a folder which has wiered name as if the folder was corrupted. I deleted that folder n it was running fine again. but its back again.
mine came with telus, so it should be genuine. what does class signify? like i have class 2, what does it mean?
CLass is the speed of read and writes.
I recently had a problen like this it turned out to be a corrupt file in the .secure folder used for apps to sd.
rchatburn said:
CLass is the speed of read and writes.
I recently had a problen like this it turned out to be a corrupt file in the .secure folder used for apps to sd.
Click to expand...
Click to collapse
then I guess its because of corrupt files but why is it so often specially when I copy something from windows.
I had this problem once after disconnecting from a Windows PC, simply connect the sd car directly to a computer and run the windows verification tool, it finds the corrupt file and your sd card starts working again
hey i recently had the same problem ,, but i figured it out and this method should work fine...!!
>First of all you should know how this problem has occurred..??,
well the reason is, we all connect the phone to system in usb mass storage mode ,,but while removing we'll only give safely remove in the system and forget to do the same in the phone ,,,trust me this the core for this problem....sd-card cannot be fully unmounted by system ,,, so you have to manually do this by your phone
so if you are using the sense rom ,,after ejecting the disk in the system ,,,in your your phone's notification area
in ''connect to pc'' menu select charging only .....this will completely unmount your memory card .
>if you are using non sense rom ,,"turn off the usb" mass storage
do this every time you connect your phone to the system ..!!!
ok now solution for your problem..
>reboot your phone to recovery mode using rom manager...
>select partition menu
>now select mount usb storage ,,,
>now you have tow options
1. either you backup every thing and format your sd-card (recommended)
or
2.mount your sd-card and check for errors in windows,,,
this should fix your problem ..
remember ,,next time when you are connecting your phone don't direly unplug the the cable..!!
qariboy said:
Card is genuine. I have placed my card several times in my brothers htc hd and formatted it through windows. its almost 8 gb i checked it on windows. last time I deleted a folder which has wiered name as if the folder was corrupted. I deleted that folder n it was running fine again. but its back again.
mine came with telus, so it should be genuine. what does class signify? like i have class 2, what does it mean?
Click to expand...
Click to collapse
The Class number represents a multiple of 1 MB/s
So if 2 is written on ur SD card then it means that its capable of a read speed of 3MB/s
>First of all you should know how this problem has occurred..??,
well the reason is, we all connect the phone to system in usb mass storage mode ,,but while removing we'll only give safely remove in the system and forget to do the same in the phone
- Not always true, its happened to me on several occassions when not connected to PC etc... Flickie HD caused mine
If you have a mac the fix is - disk utilities - repair card
Full format I found to be better though

[Q] Weird problem with SD card!

Hello,
friend got her hands on a htc desire. She let some small shop unlock it before really testing it. Now we got the following problem:
The SD Card doesnt work. At first everything seemed to work okay. She took 52 pictures, even installed on app on the sd card. Then it basically froze.
We can delete half of the pictures and make some new ones. After the phone is rebooted all pictures are gone. Apps cannot be installed on the sd card.
If I remove the sd card and put it in my Nexus One everything works fine. New pictures survive the reboot, old ones get deleted.
When she puts the sd card in her desire, everything is back to 52 pictures and 1 app on it.
You cannot copy stuff like update.zip on the sd card, because the phone will only notice 52 pictures on it... Rom Manager has a "fix" option which doesnt work and partition it didnt help it - if it did anything at all.
We even bought a new 8 gb one, same problem. Some other people reported the same problem in forums, but there is never an answers what did fix it.
Its S-OFF with AlphaRev.
Sadly we both have no idea how to fix it and no android development skills. My plan would be to go back to RUU to see if the problem is still there. If yes, just get a new one from HTC. If no, unlock it again.
Sadly when it comes to roms and the "simple guides" we fail to reproduce even the first steps. "Go to fastboot and enter command XYZ" - yet we cannot enter any commands there.
Any help is welcome.
Can you connect your phone to pc in adb mode? Or simpler: what happened when you are connecting your phone to pc? Does it ask about mass storage mount? Is it in debug mode? If not, I think that it is classical USB-Brick, else... I don't know what is wrong...
I had also a problem with my sd-card.
Put it in a card reader and make checkdisk with windows solved my problem.
Weird, my answer disappeared.
When we connect it to a pc, we can delete files, format it, run scandisk, copy stuff on it. Everything works fine. When we put it back into the phone, the old 52 pictures and nothing else is on it.
And I thought I was the only one…
My problem is as follows, I had with my 1st Desire a 8gig Class 4 Transcend SD card which was perfect and connecting to and from my home and work pc was effortless.
Then my Motherboard burnt out on that phone sent it back and when I got the new one I put my 4gig Class 2 SD which I got with the phone back in and no issues.
A few days later I bought a new 8gig Kingston Class 4 SD ( I lost my Transcend SD card) and after 2 days I would get “SD mounted as read only” so formatted the SD copied my data back to my 8gig Kingston card which worked fine on my PC but the same problem persisted when I put it back in my phone. I was using ADW launcher and kept getting the same errors all the time, then I switched to Launcher Pro and since then I have had no SD card problems.
Also when I was using standard HTC sense I also never had a problem, I hope this is of some help.
I rooted my htc desire using Unrevok 3 and also tried to partition sd by mini tool home version . unfortunately after partition i cannot access or recognize sd in my desire.
Still not making any progress, ..

MicroSD dead (recovery) + new 32GB where?

Hello. I woke up today and my microsd inside my Desire HD couldn't be found. I thought it was maybe some weird unmounting. I rebooted the phone. Phone tries to mount sd card: cannot mount: 'SD CARD NOT IN THE SLOT'. I manually take out the microsd and plug it in again: micro SD damaged, format?
I was in panic. I take the microsd and put in a card reader via usb on the desktop pc. Microsd is found and I can access the folder for 3 seconds, then it shuts down (no drive found). I used PC recovery to take the files I had interest in. It seemed it worked although I couldn't get everything...to transfer a few data it takes very long (I think it is because of the recovery process).
Anyway, just to say: yesterday evening I changed the font with fontchanger (I did it lots of times). This time, I didn't reboot. I clicked 'reboot later' and went to bed. Could it have something to do with this damage to the microsd? However after the reboot the font changed without problems....
Now I formatted (fast format) the microsd with Windows 7. I couldn't even do a full format because the drive unmounted by itself before the format was finished. That's why I did then a fast format, and tried to put files on it. MicroSD is still being read by Windows 7, file transfer complete at 6,5 MB/s.
I am still a bit unhappy....I don't want the microSD to fail on me again. I will keep a backup of it from now on. Anyway, this thing makes me want to buy a new microsd card. The one I have (16GB) is genuine sandisk and came with the desire HD. I may want to buy a 32GB....and I know there are lots of fakes. Do you have a trusted shop that can ship a genuine 32GB microSD (up to 6 MB writing speed) to europe?
No wait I just remembered that MAYBE the 16GB i have at the moment didn't come with the desire HD. I guess with the desire HD came an 8GB that I don't have anymore, and the 16GB I have now is the one I bought in tokyo (akihabara). Is there a way to check whether it's original Sandisk or not?
rogermorse said:
Is there a way to check whether it's original Sandisk or not?
Click to expand...
Click to collapse
Yup, http://www.overclockers.com.au/wiki/Fake_Memory_Cards
Can I run that program even if the card is not totally empty? I am writing + verifying all available space (15176 MB) and it will take around 1 hour...
I was referring to the picture comparisons, so no idea. How did it turn out?

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