Broken digitizer at Sprint store - EVO 4G Q&A, Help & Troubleshooting

Does anyone know how much is to fix a.broken digitizer at Sprint store without insurance ?
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you can get them off E-bay for less than $20. its not hard to replace, I've done 2 now and I'm not a technical genius. there are tear down video's on youtube and some cofidence you should be able to handle it.

popper668 said:
you can get them off E-bay for less than $20. its not hard to replace, I've done 2 now and I'm not a technical genius. there are tear down video's on youtube and some cofidence you should be able to handle it.
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Mm well how long do they to get deliver, I'm going on vacation next week, and i was looking for a fast fixed you know
Sent from my PC36100 using Tapatalk

try to get it from a U.S.A seller, mine took about 3 weeks to slow boat from China. As far as I can tell the repair centers wont touch a broken screen like the 1 in your picture.
cash in hand or not, they wont touch

popper668 said:
try to get it from a U.S.A seller, mine took about 3 weeks to slow boat from China. As far as I can tell the repair centers wont touch a broken screen like the 1 in your picture.
cash in hand or not, they wont touch
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Mm ok thanks for the tip
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Sprint won't replace it unless you have insurance.

Check your area especially Craigslist. Its a bit more but its cheaper than sprint and they do it in 5 minutes
Sent From My "Savage Deck'd Evo" using the power of my fingers

ogdertay said:
Check your area especially Craigslist. Its a bit more but its cheaper than sprint and they do it in 5 minutes
Sent From My "Savage Deck'd Evo" using the power of my fingers
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Found one , 60$ for original OEM and it can take up to 30 minutes , depending how busy they are , what you guys think?
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Sprint tech here, we are allowed to do a one time courtesy repair for $35.. I do them all the time. Unless the techs there are douches, I don't see why buying a screen and replacing it yourself is worth it.. Just saying. Have you asked about it?
Sent from my Allied iPhone Killer using XDA PREMIUM

dgomez720 said:
Sprint tech here, we are allowed to do a one time courtesy repair for $35.. I do them all the time. Unless the techs there are douches, I don't see why buying a screen and replacing it yourself is worth it.. Just saying. Have you asked about it?
Sent from my Allied iPhone Killer using XDA PREMIUM
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I just called the store lady told me that it has to be less then an inch long 0_o
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jgalan14 said:
I just called the store lady told me that it has to be less then an inch long 0_o
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you sure this isn't the opening to a dirty joke?

gx1400 said:
you sure this isn't the opening to a dirty joke?
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gx1400 said:
you sure this isn't the opening to a dirty joke?
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Lmao no is not a joke I called Sprint a few times, first time they were acting like they didnt care cause I told them that I prefer to cancel the line. Anyways I called them back they took forever and the manager told me that if I'll wait for the next bill I would be able to bill the phone to my account ugh.. well I told him that if it was going to be the way I prefer to cancel my line... The last customer representative was nice tho , she asked me.how many times I called about The same problem and saw that I been having bad 3G data on my account (called before about it ) , well she gave me two options to get refurbished phone or try to see if management will move my upgrade ( due on January 1st 2012) I told her If she can check for the upgrade instead she said ok I was on hold for five minutes, and then she told me management approve it , so now I have a upgrade the will be available in a few hours , Idk if to get the EVO 3D and return it and get the photon 4G , any ideas ?
Well I guess there customer service is getting better at least

Sold my broken EVO (screen) for 160$ plus some extras like extended battery anf got me the EVO 3D oh well I ma miss been rooted but is gonna help me gr off my phone lol, I pay 215$ with tax and I got 30 days to return it , I want to say Adios guys and hopefully see you with another device in the future
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Availability at Best Buy and Radioshack?????

Has anyone been able to get a definate answers as to wether Best Buy and Radio Shack will be getting the Epic Touch 4g? If so what price did they say???
It sure doesn't seem like Radio Shack knows what's up. They didn't have a clue what phone I was referring to and told me to check back on Thursday afternoon after I said SGS2, Epic Touch, and finally Samsung Galaxy S2 Epic Touch 4G! Wow..really?
Sent from my SPH-D700 using xda premium
I got verification from my buddy who is a manager at RS, it will be sold there.
BestBuy isn't positive, but, the guys I spoke with there said they would be shocked if it wasn't going to be there... Will know for certain tomorrow afternoon.
Sent from my PG86100 using XDA App
I spoke to guy this morning at my local BB and he said they stock tonight and to check back with him late to see if they got any. They also finally added the touch to the radioshack website today, so I assume they will soon know whats up at my local radio shack.
I called best buy she started talking about the og epic... Smh... She said check back on monday... Im going to have to order from sprint on friday and wait until monday 8(
Sent from my SPH-D700 using xda premium
@daneurysm and gencoupe. I appreciate the Radio Shack feedback. I wiil just go there instead of the Sprint store...I think they open an hour earlier
Sent from my SPH-D700 using xda premium
Its confirmed at Best Buy for Friday but price is still unknown. Was gonna be 199.99 but may be 149.99 thanks to walmart
I've heard confirmation of BB Friday morning at open, should be the regular $199.99 price with contract that is being advertised. From my experience, BB hasn't dropped prices until pretty much everybody else has, but I guess it's never too late to change
They will price match though!
DutchDogg54 said:
I've heard confirmation of BB Friday morning at open, should be the regular $199.99 price with contract that is being advertised. From my experience, BB hasn't dropped prices until pretty much everybody else has, but I guess it's never too late to change
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Im not at work but My roommate is and theyre unloading the truck now. Ill confirm when he physically sees one on the load.
gencoupe said:
They will price match though!
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Click to collapse
Really?? Do you think they'll actually do that since the price being advertised from Wally World & Wirefly were for pre-orders? Wouldn't be a pre-order if we picked it up after release at BB...I have a feeling (being a former employee of theirs) that they won't budge a nickel.
That's just my feeling though, anyone feel differently?
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Overstew said:
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Very nice.
DutchDogg54 said:
Really?? Do you think they'll actually do that since the price being advertised from Wally World & Wirefly were for pre-orders? Wouldn't be a pre-order if we picked it up after release at BB...I have a feeling (being a former employee of theirs) that they won't budge a nickel.
That's just my feeling though, anyone feel differently?
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Im actually hoping that the 149.99 walmart price will hold through to the brick and mortar stores. Then with a little luck you can persuade best buy to match. Otherwise 199.99, but Im not sweating it too much. Im going to either sell or trade my evo, which should help me out quite a bit. Then with having to carry a phone for work they will kick in some monies for a new device every year. I just have to find someone to have one in stock on launch. I just got off the phone with my sprint store, which is a sprint store by wireless paradise, and the said that they are backordered bad. He then proceeded to tell me Sammy didnt make enough and that Im going to quite lucky to get one on launch.... I will be the worlds saddest panda if I dont get one of these. I havent been this hyped about a device since lite brite.
Phones in stock at my Best Buy but we only got 5
wingzfan said:
Phones in stock at my Best Buy but we only got 5
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Wheres that?
wingzfan said:
Phones in stock at my Best Buy but we only got 5
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Think that is typical?
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deano0714 said:
Wheres that?
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Michigan but Im not telling where till I go pay to reserve 2 lol
daneurysm said:
Think that is typical?
Sent from my PG86100 using XDA App
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Yeah looks like severly limited stock to best buy and radio shack
wingzfan said:
Phones in stock at my Best Buy but we only got 5
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Only 5? That seems strange or are there 20 on hold for employees? Lol
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JohnCorleone said:
Only 5? That seems strange or are there 20 on hold for employees? Lol
Sent from my SPH-D700 using xda premium
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Employees cant buy them till next month unless your doing a straight up contract like a normal customer. But we just looked in RSS (inventory) and it looks like 5 per store. My buddy watched them unload and from the truck to the cabinet 5 was it.
BTW, 199.99 You may get your store to price match walmarts 149 but its gonna depend if the manager will honor it. I like my 2nd job so Im not pushing the issue.

Verizon Galaxy Nexus is Releasing Next Week As Per Store REP

Hello folks,
I had gone to Verizon store to get a new sim card for my Razr. As the rep was trying to swap my sim, i asked the rep if the nexus is available. She said not this week, but i should be able to get this next week. I asked her how much it will cost me on contract, she said 299.99$.
I asked if she had a demo that i can play with, she said yes and gave me one from the back counter.
So folks here it is, next week we are getting the galaxy nexus..yaaay..
im at a loss trying to figure out how you have been thanked 21 times.
I like turtles
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Lol...jus wantd to share...wt i came to know ......
cpcrazyfly said:
im at a loss trying to figure out how you have been thanked 21 times.
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Sent from my DROID RAZR using XDA App
afma_afma said:
Lol...jus wantd to share...wt i came to know ......
Sent from my DROID RAZR using XDA App
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;-)
10 characters
I can confirm this. Went into radio shack and they had a galaxy Nexus that they let me play with. They said I could not turn it on but I verified it had Verizon branding and everything! They said it was supposed to be released today but was delayed because of Verizon's 4g outage! !!!
Sent from my SGH-T989 using XDA App
Lmao. Thanks for the heads up. This adds another confirmation about next week. There is a thread that pretty much states that they are releasing it on pretty much everyday starting tomorrow. On average there is a over whelming number of people hearing the 15th.
Sent from Asus Transformer
twinkdogg said:
I can confirm this. Went into radio shack and they had a galaxy Nexus that they let me play with. They said I could not turn it on but I verified it had Verizon branding and everything! They said it was supposed to be released today but was delayed because of Verizon's 4g outage! !!!
Sent from my SGH-T989 using XDA App
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lol they can definitely turn it on. I played with one for about 10 minutes in the Verizon store today, on 4G.
Wow. Gullible as hell. It will be sold when it will be sold. They don't know **** at these stores. I'm still laughing about the 4g outage comment. Thank you for the laugh.
Sent from my SCH-I510 using XDA App
didn't you guys hear?.. I spoke to a hermit crab earlier that told me Verizon's discontinueing the Nexus to focus solely on Motorola phones.
Had called Verizon to reserve one on Monday, when we all thought they were releasing them today... Store rep. called me today, said it will available on the 15th to pick up.
Swiftks said:
Had called Verizon to reserve one on Monday, when we all thought they were releasing them today... Store rep. called me today, said it will available on the 15th to pick up.
Click to expand...
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yeah the 15th is the new confirmed possible release date/rumor.
class action law suit against Verizon for mass mental anguish?
So, what's the price point with and without a contract?
Ceasare said:
So, what's the price point with and without a contract?
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$299 with and most likely $799 without(just like the Rezound)
voxigenboy said:
$299 with and most likely $799 without(just like the Rezound)
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Rezound is $649.99 at Verizon retail stores. Same with the RAZR.
Sent from my ADR6425LVW using xda premium
$799 is what Best Buy charges for full retail, Verizon stores will be charging $649.99 like the RAZR & Rezound.

Get your upgrade early...

I was able to get my upgrade early by buying out the last 6 months of my contract. it cost me 65 bucks that they bill to the account.
Radio shack has a deal right now on the nexus for 199 but you get 100 off when you trade in a old smartphone.
I ask the guy if there going to do the same with the sg3 and this is what he told me. after the first two weeks of sg3 sales there going to offer the same deal around the first week in july. I'm guessing the sunday ad will have it that 2nd sunday in july.
so I bought the nexus and got my 100 bucks off so it was only 99.99. he then had me come back today and return it but was able to transfer the credit to my pre order of the sg3. bam sg3 99 bucks LOVE IT.... but yeah now I have to wait for it.
Hope it works for anyone who try's.
Badassss info! Do you know the max amount of months they will let u buy out????
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Nice info
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From: http://www.sprintfeed.com/2012/02/sprint-to-offer-early-upgrade-buyout-program/
quick99si said:
From: http://www.sprintfeed.com/2012/02/sprint-to-offer-early-upgrade-buyout-program/
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this is awesome information, but I help customers do buy out a everyday in my store and there are some more tiers then that.
Sent from my SPH-D710 using xda premium
Early Buyout has been going on for a while now.
I can confirm that. Sprint told me the same thing when I called to turn on caller ID blocking since they are now wanting to disclose your full name on caller ID instead of just your number.
For those of you who have done this, is it as simple as calling Sprint, buying the rest of your contract time, and then somewhere like a radio shack or best buy having it in their system that you are upgrade eligible?
Nom
Sent from my SPH-D710 using xda premium
I bought mine out. It had 13 or so months left on it. $135 that will be billed to my next Sprint bill.
When you call make sure to ask for account services. Otherwise you'll be bounced all over the place.
Hell of a deal considering I just sold my Epic 4G touch for 350 on craigs.
220+135+35 activation fee = 370. I got my phone for 40 bucks outta pocket YaY
Gio2178 said:
I bought mine out. It had 13 or so months left on it. $135 that will be billed to my next Sprint bill.
When you call make sure to ask for account services. Otherwise you'll be bounced all over the place.
Hell of a deal considering I just sold my Epic 4G touch for 350 on craigs.
220+135+35 activation fee = 370. I got my phone for 40 bucks outta pocket YaY
Click to expand...
Click to collapse
So just tell whoever answers that I need to speak with account services?
&roid said:
I can confirm that. Sprint told me the same thing when I called to turn on caller ID blocking since they are now wanting to disclose your full name on caller ID instead of just your number.
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What? Annoying.
Sent from my Galaxy S II via XDA Premium
I bought out my contract for $45 bucks
I think I'm in the $125 range (eligible for upgrade May 2013), if I buy out the rest of my contract now do I have to upgrade immediately or can I let it ride awhile and see what I want to do?
Esoteric68 said:
I think I'm in the $125 range (eligible for upgrade May 2013), if I buy out the rest of my contract now do I have to upgrade immediately or can I let it ride awhile and see what I want to do?
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why not let a few months go buy and drop to a lower tier then?
Esoteric68 said:
I think I'm in the $125 range (eligible for upgrade May 2013), if I buy out the rest of my contract now do I have to upgrade immediately or can I let it ride awhile and see what I want to do?
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It's your choice.
Sent from my EPIC TOUCH!
I'd be talking my way out of 2 weeks...
Esoteric68 said:
I think I'm in the $125 range (eligible for upgrade May 2013), if I buy out the rest of my contract now do I have to upgrade immediately or can I let it ride awhile and see what I want to do?
Click to expand...
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My original upgrade before the $45 buyout was August 1st. They told me if I don't upgrade early by that date, they would refund the $45. Hope that helps.
slick_rick said:
My original upgrade before the $45 buyout was August 1st. They told me if I don't upgrade early by that date, they would refund the $45. Hope that helps.
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That does help, thanks
&roid said:
I can confirm that. Sprint told me the same thing when I called to turn on caller ID blocking since they are now wanting to disclose your full name on caller ID instead of just your number.
Click to expand...
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Do you know when this is supposed to start?

[Q] Need advice on replacement

Morning all!!
I need your advice on getting my 4G Touch replaced. My wife and I purchased both our E4GT on December of last year and it looks like mine needs repair or replaced. We did not opt for the insurance which is my issue.
My accelerometer is not functioning correctly so it can no longer tell how I'm holding it anymore and rotates any way it feels like. I have disabled screen rotation, but that doesn't help with the camera app. Most of the time it takes pictures sideways or upside down. I know it's not a software issue as I have run multiple roms and even set it back to a factory rom (unrooted) and still does this.
I have a couple of months left on the one year warranty, but I cannot send it in for repair as, like most folks, I need this phone every day and can't go without it.
Any suggestions would be appreciated!!
Take it to a local Sprint repair center if its able to be repaired they usually get it done in several hours and if it needs to be replaced they order a new one and give your phone back until it arrives. They may charge you $39 though
I assume you have tried a sensor calibration?
someguyatx said:
Take it to a local Sprint repair center if its able to be repaired they usually get it done in several hours and if it needs to be replaced they order a new one and give your phone back until it arrives. They may charge you $39 though
I assume you have tried a sensor calibration?
Click to expand...
Click to collapse
Make sure you unroot before taking it in. If they have to replace it its $35 granted that there is no liquid damage or corrosion in the charging port.
Sent from my Genesis that does what Nintendon't
tuscani1821 said:
Make sure you unroot before taking it in. If they have to replace it its $35 granted that there is no liquid damage or corrosion in the charging port.
Click to expand...
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Yeah for sure. ATT brought that to my attention REAL FAST when I messed up my last phone. But wouldn't that be a warranty issue?
Just wondering, why can you not send it in for warranty repair if you still have a couple months left?
Bannjio said:
Just wondering, why can you not send it in for warranty repair if you still have a couple months left?
Click to expand...
Click to collapse
It's not that I can't, it's just that my wife and I are looking to buy a house right now. My realtor is calling/texting me sometimes 3 or 4 times a day about seeing a home. In this market, you have to be fast to view one or it might go pending before I get a chance to look and make an offer.
My wife has choose not to deal directly with our realtor and that leaves me as the point-of-contact....go figure!!
I have unrooted and odin'd a stock rom and have an appointment at noon today with my local repair center. I will let ya know how that went. I know there is no water damage as I take very good care of my phone, so it shouldn't be an issue with the warranty.
I read somewhere that the e4gt has water damage stickers inside in other words if they try to say it haz water damage u can tell by those stickers they have insida.
Sent from my SPH-D710 using xda premium
sasquatchotragavaca said:
I read somewhere that the e4gt has water damage stickers inside in other words if they try to say it haz water damage u can tell by those stickers they have insida.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
I cannot deny or confirm that, but it wouldn't surprise me at all.
sasquatchotragavaca said:
I read somewhere that the e4gt has water damage stickers inside in other words if they try to say it haz water damage u can tell by those stickers they have insida.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Most phones have them somewhere inside. ive had them try to say it had water damage before but i took pics of everythng before i sent in
sasquatchotragavaca said:
I read somewhere that the e4gt has water damage stickers inside in other words if they try to say it haz water damage u can tell by those stickers they have insida.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
There is a sticker inside and they will check it.
Like someone else said, you keep your phone until the new one arrives
modmandan said:
I cannot deny or confirm that, but it wouldn't surprise me at all.
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fryingpan0613 said:
There is a sticker inside and they will check it.
Like someone else said, you keep your phone until the new one arrives
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Click to collapse
Took the unit in yesterday. They have ordered a replacement that should arrive this week. Guess I get to go through the whole rooting process again. I did a nandroid and TB all my apps and data, so no big deal.
modmandan said:
Took the unit in yesterday. They have ordered a replacement that should arrive this week. Guess I get to go through the whole rooting process again. I did a nandroid and TB all my apps and data, so no big deal.
Click to expand...
Click to collapse
They replaced my power button

[Q] How long does it take to receive $25 play store credit?

I filled out the form over an hour ago and it said they would email me the code but I still haven't received it. Any ideas? Thanks.
olly666 said:
I filled out the form over an hour ago and it said they would email me the code but I still haven't received it. Any ideas? Thanks.
Click to expand...
Click to collapse
I bought my N8 10 days ago and immeditely applied for the Google Play Store credit - I haven't received the confirmation email either. I have called 3 times and written to Samsung Support from their Facebook page several times. I was told that they are having issues with this process and that a supervisor would call me within 24 hours. That was 5 days ago..... no call yet. They're really making us work for that $25.
Got I t pretty fast actually then I got a 10 dollar prepaid debit card because I participated in a survey for Samsung about screen sizes for the next note 3. I guess theyre real interested on what is too small too big and jussssst right. Thanks samsung. I didn't believe theyd send me anything but sure enough about a week later I got it in the mail.
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Moral of the story. Read those emails Samsung sends you when you register because they offer you to take surveys sometimes and even thought they might take 20 minutes they actually do pay up.
Sent from my GT-N5110 using Tapatalk 2
exibm said:
I bought my N8 10 days ago and immeditely applied for the Google Play Store credit - I haven't received the confirmation email either. I have called 3 times and written to Samsung Support from their Facebook page several times. I was told that they are having issues with this process and that a supervisor would call me within 24 hours. That was 5 days ago..... no call yet. They're really making us work for that $25.
Click to expand...
Click to collapse
Ugh, how frustrating! I would say it's comforting to know I'm not the only one, but not really.
janjannsen99 said:
Got I t pretty fast actually then I got a 10 dollar prepaid debit card because I participated in a survey for Samsung about screen sizes for the next note 3. I guess theyre real interested on what is too small too big and jussssst right. Thanks samsung. I didn't believe theyd send me anything but sure enough about a week later I got it in the mail.
Moral of the story. Read those emails Samsung sends you when you register because they offer you to take surveys sometimes and even thought they might take 20 minutes they actually do pay up.
Sent from my GT-N5110 using Tapatalk 2
Click to expand...
Click to collapse
Lucky you x 2
I originally purchased my Note on June 8th but had to do a few exchanges during the week. I now have a perfect unit so I went online to register and received the email with the promotion code in minutes.
Success
olly666 said:
I filled out the form over an hour ago and it said they would email me the code but I still haven't received it. Any ideas? Thanks.
Click to expand...
Click to collapse
Here's proof that the squeeky wheel gets the grease - I finally got my confirmation email from Samsung with my Google Play promotion code. It showed up in my Spam folder.
exibm said:
Here's proof that the squeeky wheel gets the grease - I finally got my confirmation email from Samsung with my Google Play promotion code. It showed up in my Spam folder.
Click to expand...
Click to collapse
Same here. thanks for the tip!
Sent from my GT-N5100 using Tapatalk 2
Guess no $25 credit on the ATT Note 8
Model # isn't listed on the form so I guess it's not eligible....Go figure!
I got the new black/brown one and you cant register it on the samsung site or select a model number from the perks site for the $25. That's frustrating
Sent from my GT-N5110 using xda premium
inmnbob said:
I got the new black/brown one and you cant register it on the samsung site or select a model number from the perks site for the $25. That's frustrating
Sent from my GT-N5110 using xda premium
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R u sure, I got mine yesterday and got my 25 credit today. I got the brown and black as well.
Sent from my EVO using xda app-developers app

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