[Q] Dead Epic, very stubborn... can someone help? - Epic 4G Q&A, Help & Troubleshooting

Ok,
For starters, I am a bit new to the ROM/Flashing gig, so it might come as no surprise that I have somehow managed to foul up my phone in the process. I was attempting to flash a new ROM to the Epic and, while using Odin, the process failed. Now, when I go to power the phone on, it gives me an image of a phone connected to a computer by a dotted line with a caution symbol in between. The phone will still boot into Download mode, but it will not communicate with Odin anymore, so I am unable to re-flash the phone. Odin detects the phone and begins the process but stalls out at Initialization. The longest I have left it there was for two hours after trying all of the different mentioned intervals in other threads.
My question: Is there anything else I can do or do I just need to take my phone to Sprint and subject myself to their mercy?
Thanks guys! I ended up using a non-stock cable (One from an Amazon Kindle, actually), as suggested, with Odin and it was back before I could question whether it was working or not. You guys are amazing, I really can't thank you enough!

Take the battery out then try it. Also take out the battery and remove the sd card. one of those 2 methods should work

I had the same issue last month.
Just change your Data Cable.
The stock data cable is of no good.
Use original BlackBerry Micro USB data cable... my phone was immediately detected by the computer when I used BlackBerry Micro USB data cable.
Check this link..
http://forum.xda-developers.com/showthread.php?p=15122900#post15122900

You don't need to take out the sd card but do remove the battery and put it back in and get a non-samsung usb cable. You're phone's not bricked so don't worry. Also, if you're doing this on a laptop try a desktop computer because there have been issues with it not working on laptops. For the PDA file, does it have '. md5' at the end of it?
Sent from my Epic 4G using XDA Premium App

Related

USB Sync not working, Charge only

I am trying to upload a new ROM to my phone but i am having problems with it being recognised by my PC.
Firewall is switched off on my PC.
USB to PC settings on phone set to prompt me and default to ActiveSync.
PC not finding the Memory Card also as a drive.
Hard-Reset also performed with no joy.
Nothing is happening however other than charging. This is the same on all PC's i have tried.
Any ideas how i can get it working??
goochy said:
I am trying to upload a new ROM to my phone but i am having problems with it being recognised by my PC.
Firewall is switched off on my PC.
USB to PC settings on phone set to prompt me and default to ActiveSync.
PC not finding the Memory Card also as a drive.
Hard-Reset also performed with no joy.
Nothing is happening however other than charging. This is the same on all PC's i have tried.
Any ideas how i can get it working??
Click to expand...
Click to collapse
If you find a solution, tell me!
Mine won't sync either, no matter what I try, so I've resorted to using a BT USB for syncing/file transfer. I have to flash via SD card and won't be able to use Task29 until it's set up to work via SD card either.
Debbie
DebbieNY13 said:
If you find a solution, tell me!
Mine won't sync either, no matter what I try, so I've resorted to using a BT USB for syncing/file transfer. I have to flash via SD card and won't be able to use Task29 until it's set up to work via SD card either.
Debbie
Click to expand...
Click to collapse
You can enter bootloader and then plug in the usb. This way you don't need to sync with active sync Task29 runs this way.
Lennyz1988 said:
You can enter bootloader and then plug in the usb. This way you don't need to sync with active sync Task29 runs this way.
Click to expand...
Click to collapse
Nope, that won't work for me. When I enter the bootloader, it says 'serial' in the white portion at the bottom instead of 'usb'. No amount of hard resets clears this up for me.
Thanks, though.
Debbie
There's good news and bad...
I had this problem, the good news is that I think it's fixed now, the bad news is it involve a trip to HTC. I flashed back to stock and still had the problem, called HTC who agreed it was probably a h/w fault, they piucked it up, repaired it and it's in a UPS van on it's way back to me as I type.
Until it comes back I can't confirm they really have repaired it, or what they've done to fix it.
HTH
Gordon
Thanks so much, Gordon. Please let me know how it worked out for you and what costs were involved.
I'm sure, at some point, I will have to bite the bullet and get mine fixed as well.
Debbie
GordonTGopher said:
I had this problem, the good news is that I think it's fixed now, the bad news is it involve a trip to HTC. I flashed back to stock and still had the problem, called HTC who agreed it was probably a h/w fault, they piucked it up, repaired it and it's in a UPS van on it's way back to me as I type.
Until it comes back I can't confirm they really have repaired it, or what they've done to fix it.
HTH
Gordon
Click to expand...
Click to collapse
I have the same problem.
After all, I find that the USB port of the phone is bad, i.e. some pins are brocken.
After changing the USB port, I solved the problem.
DebbieNY13 said:
Thanks so much, Gordon. Please let me know how it worked out for you and what costs were involved.
I'm sure, at some point, I will have to bite the bullet and get mine fixed as well.
Debbie
Click to expand...
Click to collapse
Well one new mainboard, it works! I was also having intermitent touch screen problems so they've replaced the LCD! All under warranty, so it didn't cost a penny Well done HTC.
Gordon
goochy said:
I am trying to upload a new ROM to my phone but i am having problems with it being recognised by my PC.
Firewall is switched off on my PC.
USB to PC settings on phone set to prompt me and default to ActiveSync.
PC not finding the Memory Card also as a drive.
Hard-Reset also performed with no joy.
Nothing is happening however other than charging. This is the same on all PC's i have tried.
Any ideas how i can get it working??
Click to expand...
Click to collapse
Just to make sure, did you set Activesync to use the slower method? When I upgraded my ROM I had to use the slow method in order for my Windows 7 to see the new ROM.
guys i have the same prob and i bought it from USA unlocked Stock Asian Rom and Now i am in Pakistan.I had some major issues with it.It just stopped syncing one day.Have tried everything.The battery usage also increased dramatically(it dies in 10 hrs after a full recharge)I thought it was a virus but now i think its hardware.I think i'll send it for warranty claim.
I just went through this on my VZW TP2. A month ago it began syncing slowly or not at all, very sporadic, and after messing with it for two hours it began working again. I tried everything except a hard-reset, including reinstalling ActiveSync, changing cables, etc. It happened again earlier in the week and an hour with HTC on the phone couldn't revive it. I called VZW and had a new phone in two days, and we're now up and running again.
I tried BT sync at one time but didn't like having to click multiple times to get it going every time I got within range. There doesn't seem to be a way to have it sync automatically or with one button.
I have the Tmo TP2 and SAME issue, I luckily am getting a new one from Tmo, but I am really starting to think something more is going on here........... I am not convinced ALL OF US, even a lot on PPC geeks, same exact issue? different carriers? come on........... I am glad I am getting a new one, but I would really love to know the root cause of this. IT SEEMS VERY VERY VERY MUCH LIKE THE "TRANSFER DATA" option if "turned off" (if you will), not a physical hardware failure. Kinda like you can turn that option off in windows to not allow USB storage devices to connect, you can still connect other devices (mice, keyboards) or charge things (like our phone) but the computer will NOT see it there at all!!! I really think something like that is happening IN our phones!!! hundreds of us bend the same pin(s). Too wierd.
I hade the same problem!
After trying everything I finally opened up the phone. In the phone I found some dust particles on the usb pins on the board, I cleaned it up and now the sync works again.
NO Sync with Windows 7
I have the same issue with my Win 7 machine...... PC does not even see the Phone at all. Plug it into my Windows XP machine and it's perfect, connects everytime, using the same cable. i have tried everything i can find on the internet and multipal forums, still no Joy! Works great on Win xp, so i think it is a problem with win 7 drivers.....
Still searching for an answer........
Oh, by the way it was working for months, just stopped one day....i even wiped out my pc and reloaded it, no Joy!
I'm starting to have the same issues on my AT&T Tilt 2 but sporadically. Every now and then I lose the phone in MS activesync. I have to delicately place the phone on the table and gently insert the USB cable into the back of the phone in order for it to sync up with my PC. If I move any of the cables or phone, it will drop the connection. I tied several different cables and PC's so I ruled that out. The problem seems to be the USB port on the phone.
Its been almost a year since I've had this phone so I want to get that fixed. If I were to call AT&T and inform them of this would they replace the phone or would they fix the problem with the port and send me the phone back?
deeken said:
I'm starting to have the same issues on my AT&T Tilt 2 but sporadically. Every now and then I lose the phone in MS activesync. I have to delicately place the phone on the table and gently insert the USB cable into the back of the phone in order for it to sync up with my PC. If I move any of the cables or phone, it will drop the connection. I tied several different cables and PC's so I ruled that out. The problem seems to be the USB port on the phone.
Its been almost a year since I've had this phone so I want to get that fixed. If I were to call AT&T and inform them of this would they replace the phone or would they fix the problem with the port and send me the phone back?
Click to expand...
Click to collapse
I'm not sure what your warranty is from AT&T, but HTC normally has a 15 month warranty on the device. Go through AT&T if you can first. The carriers will normally ship you a replacement device before you send yours in. HTC's repair process is generally very lengthy as they actually repair your device and then send it back to you rather than shipping you a refurbished unit like carriers normally do.
As far as it not connecting, try a different connection method like BirdieSync and Thunderbird. I use this combo on my PC (W7 Pro x64), and it works wonderfully every time.

[Q] Is my phone's USB port bad?

I'm pretty sure that the USB port on my phone has gone bad, but in a strange way. When plugged in, Windows device manager shows an Unknown Device. Looking around the Internet, this or similar problems seem to have happened to quite a few people, but none of the suggested solutions have worked for me. I have tried 2 different cables on 3 different PCs, even one with a fresh install of Windows. I have tried my default ROM of CM7 RC2 and nightly 21 as well as warm 2.2. Even in recovery or fastboot, it still is not recognized. I have uninstalled and reinstalled the newest HTC sync for USB drivers. Even when I manually pick the drivers in device manager, Windows tells me the drivers are not appropriate for my device. ADB devices does not show anything because the phone is not recognized, and the phone itself does not give me any connection options when plugged in, though it will charge. This seems to have have started happening when I used some compressed air in the HDMI port to clean it out for HDMwIn. Maybe something got knocked loose in the usb port.
What do you guys think? Did I kill it/is it dead? If so, will Sprint likely help me if I revert to stock and take it in?
If so, will Sprint likely help me if I revert to stock and take it in?
Click to expand...
Click to collapse
Absolutely. Unroot, flash a stock rom, then take it to a sprint repair center. Your phone has a one year warranty for things just like this
My phone used to do the same thing. Actually... I've had 3 different EVOs do it, but only on my Windows 7 laptop. It works fine for other computers. It started working randomly one day & now it's fine.
Were all three of those computers Windows 7?
Unfortunately no. Two were 7, one was a totally clean install of XP. Either way, totally stock now with s-on. Back to Sprint I go after work.

USB Media mode Issues

Hey there XDA, ive been having an issue with my GSII T989 that i hope you can help me with.
I originally got the phone off ebay used as a replacement for my T499 that had a broken loudspeaker (couldnt hear calls or use alarm)
It came with the stock TMO version of 4.1.2. Im on the monthly 4G plan with TMO and my old phone didnt have any way to stop tethering so i was able to use it freely. I still do not feel it necessary that i should have to give TMO an extra $15 per month to use this feature, so naturally i avoided it as much as possible. in 4.1.2 the "tethering provision" app was disable-able, so i Initially planned to keep that on the phone, however the phone kept getting the update to the newest software pushed to it and i couldnt get the notification to go away. rather than upgrade to another rom that would inhibit tethering, i decided to put a custom rom on it.
After looking over a few, i decided to go with AOKP. at this point the phone was fully functional. I was able to copy all the related files to the phone over USB. I initially loaded the CWRM 4.0.4.3 and that went smoothly
of course when i attempted to load AOKP i hit a roadblock as i had not updated the Radio. i got the radio and copied the file over to the phone while it was in recovery mode, and then loaded the rom up. everything seemed to be great, until a few days later.
I tried plugging my phone into my PC to copy a photograph off of it to post online, and it wouldn't work. Initially i figured it might have been a problem with the cable i was using. Since it was used, the phone came with an off-brand cable. I tried my OE cable for my T499, still nothing.
eventually i went and enabled "USB debugging mode" in developer options, and then it worked! I thought that seemed really weird, but at least i could still get into it.
that was a few weeks ago. Now i have been thinking about trying another rom, and now i cannot get the USB media mode to work on my phone at all, on any of my PCs, whether in normal, USB Debug, or in recovery mode. I even tried converting to the touch version of CWRM to see if something was wrong with that, and it still wont connect. The PC detects the phone but it refuses to show the storage. when i Enable USB debugging mode, it connects and shows the media device, but promptly disconnects again a few seconds later for no apparent reason. It even did this with Kies running. Everything else on the phone works as it should and it has no trouble charging from a wall jack or from the usb cable.
If you guys could help that would be great
T-Mobile SGH-T989
AOKP 4.3, CWRM 4.0.4.3
32GB SDHC
I hope you've meant 6.0.4.3 CWM instead of 4.0.4.3. That's old-old-old-old-old, and 99% likely to not work with today's ROMs and etc. What I would do is try to setup ADB on your computer and use that to push/pull files from your phone for in cases like this where the phone or computer doesn't like MTP. I highly recommend using this guide to setup ADB if you're going that route.
Edit: Spelling and wording to make more relevant (Skimmed through and missed the point of the last paragraph).

Lost ability to Fast Charge, Can't Connect to PC

Hey all. This happened a few weeks ago and I am just getting around to troubleshooting.
My phone stopped being able to QuickCharge. Checked multiple adapters, Nada. Factory defaulted the phone . No change. Updated to latest version of Extreme. No Change.
Normal charging works
I was looking to reinstall stock so I can test and call in warranty support, but the device will not connect to my PC or any PC for that matter. Tested multiple cables and machines. There is no notification that pops up telling me it is charging or allowing me to change the connection method. I went into Dev options to force it, but it is still not recognized by any machine, using known good cables.
How do I get back to as close to stock as possible, mainly to remove any issues I'd have with warranty support if I cannot plug my phone into my PC to go back to stock?
** Updated. I've just flashed the stock rooted rom after wiping everything and no change.

USB File Transfer Unstable Only After Fresh Upgrade/Restore

Hello everyone!
So every month when Google releases their security updates, I usually flash-all with the "-w" intact. I just like to get a fresh start once a month and don't mind setting a few things up again.
One strange thing I noticed is USB file transfer doesn't work as intended once I flash-all and get back into the OS.
When I connect my Pixel 2 XL to my iMac, the connection is constantly disconnecting and reconnecting every second.
I use an app called "Handshaker" for file transfers, and my device in this app shows up and disappears every second. Transfer speeds are also about half the speed they normally are as well.
Thinking it could be the third-party app Handshaker itself, I went into Terminal and typed "adb devices" to see if my device shows up. One second it will, another it won't. "adb push" will also fail halfway. My USB debugging notification also appears and disappears every second or so as well, so that tells me it isn't the Handshaker file transfer app.
Sometimes it will stay connected for a couple of minutes and then will disconnect. This is extremely frustrating as I'm basically praying files transfer before the device disconnects lol.
I am aware USB cables and the Pixel 2 XL don't get along very well, and I have tried a couple different ones with no luck.
The strange part is, after a day or so, (maybe once the OS "settles in"?) File transfer is back to being rock solid, and transfer speeds go back to being blazing fast again.
Apart from trying different cables, I've tried this on a couple different monthly updates (as the issue has been ongoing for some time now). I've also tried custom kernels and ROMs to see if that helps, with no luck.
The only "fix" is just to wait a day or two and try again (which always works). It's only when I try transferring files immediately after flashing-all.
Simply waiting, although, is technically a fix, it's still very strange and doesn't seem normal. I'd like to hear from anyone else who's experienced this and can explain what's going on.
Sorry for the lengthy explanation but I like to be thorough so it helps you guys help me better
Thanks in advance!
Bump
Many people are reporting various USB issues everywhere with the Pixel 2 XL. Mine isn't even recognized by Windows anymore, and ADB now doesn't work at all...
One day it works, the next day it doesn't anymore
On mine ADB works fine but when I switch the usb settings over to file transfer my laptop doesn't recognize the phone. Drivers are installed properly, tried many usb cables, usb ports, but file transfer doesn't work. Thank God I have good internet connection, so I have a full backup of the whole device on my Google drive. ?? However I didn't need to reflash the phone just yet. I'm still new in the game with this phone. ? No mistakes have been made... Well, not yet... ?
Interesting, seems like (from what I know) I'm the only person who has USB issues right after flashing factory images and no issues otherwise.
That's the part that has me scratching my head the most, because I don't make any changes, I just wait it out and everything starts working perfectly fine again :/

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