Develop Bugs

Housing Replacement Desire HD

My question is a relatively simple one... I sent away my desire hd to this company
http://www.htcphonerepairs.co.uk/HTC-Desire-HD/Housing-Replacement-Desire-HD.html
... to have the housing replaced, to make it look like new again. It arrived back in the post today, however there were several what looked like screwdriver scoring marks around the flash cover (see pics below) - that as well as the lense was loose and caused the phone to rattle!
Obviously I sent it back to the company under warranty immediately and they agreed to resolve.
My question is this... is it difficult to fit a new housing to the DHD without leaving marks? Also should a replacement housing cause the lense to be loose or was it just bad fitting by the repair company? Has anyone else had their housing replaced mark free?
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not sure if it is that easy to do it yourself but hey, someone is selling it on eBay
http://www.ebay.com.au/itm/ORIGINAL...AU_MobilePhoneAccessories&hash=item3cc296c7de

2 things...they were not careful putting on that cover...or worse...used the old one again, maybe by mistake. the reason I say that is it looks like pry marks from trying to get it off. not that hard to put on all new case etc. that particular cover is tricky but with care should go on no problem.

I spoke to the company earlier this morning and they were very apologetic... should have the phone back again hopefully tomorrow morning... will update then.

gcarter said:
I spoke to the company earlier this morning and they were very apologetic... should have the phone back again hopefully tomorrow morning... will update then.
Click to expand...
Click to collapse
There is plenty of youtube videos that explain how to do it. I don't like their work, if you watch the videos you can see that flash housing can be removed pushing from the inside and not externally with screwdriver.
My english is terrible...just watch this
http://www.youtube.com/watch?v=JfatoeWbMRk&feature=related

I've done this myself and it's very easy to do without leaving a mark.
Sent from my Motorola Startac running ICS.

pwraggcan said:
I've done this myself and it's very easy to do without leaving a mark.
Sent from my Motorola Startac running ICS.
Click to expand...
Click to collapse
Good to hear, thanks for that... will see what happens when my phone gets back for the second time.

The plot thickens - received an email from the company earlier this morning, asking me to call them re the work on my phone.
They informed me that most if not all "replacement housings" from the manufacturer, come with some minor blemishes and or marks (this was after a 10 min rant on my behalf about this being bulls*it)
Can anyone confirm this to be the case? They even said that replacement housings for sale on ebay are probably gonna have some minor marks on them already...

This is mostly true at least the part aboot ebay but if they're coming from the manufacturer they should be in new condition.
When I bought one on ebay it was described as having minor marks but it arrived to me in new condition.
Sent from my Motorola Startac running ICS.

gcarter said:
The plot thickens - received an email from the company earlier this morning, asking me to call them re the work on my phone.
They informed me that most if not all "replacement housings" from the manufacturer, come with some minor blemishes and or marks (this was after a 10 min rant on my behalf about this being bulls*it)
Can anyone confirm this to be the case? They even said that replacement housings for sale on ebay are probably gonna have some minor marks on them already...
Click to expand...
Click to collapse
This is BS, blemishes from the manufacturer? Are you serious? When you first bought your phone did they have any blemishes? OEM parts from the manufacturer are spotless or they never get used by HTC manufacturing! I'd ask for your money back, buy your own housing from Ebay and do it yourself.

Found this on ebay
http://item.mobileweb.ebay.co.uk/vi...6235e2fff17910?itemId=180810313533&cmd=VIDESC
Sent from my Motorola Startac running ICS.

Ooops forgot to update this thread! My phone arrived back for the second time, and although much better than the first attempt, the housing still had minor marks both front and back... NEVER using this company again OR recommending them either... they never even apologised the 1st time around, and never got a refund for my duplicated posting costs!
Im a perfectionist when it comes to my phones, and decided to flog it on ebay... have now purchased a brand new one... should be here in a couple of days

Broken volume button (split in two)

Today I took my phone out of my pocket and noticed a thin line on the volume button. First I thought it was a hair or some kind of dirt but when I looked closer I saw the volume button is split in two
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I have absolutely no idea how this happened, i haven't dropped the phone or abused in any other way. The phone is 6 months old now and otherwise in very good condition. The volume button still functions, but I really hate it this has happened.
Anyone else had this problem? I haven't called HTC for warranty yet, but I doubt they will fix this.

You really should check with HTC for the warranty. HTC is pretty nice when it comes to warranty from my previous experience. My previous Sensation XE had some minor plastic cracks that came with the phone and I got a free replacement.
If not try this
http://www.parts4repair.com/htc-one-x-volume-button-white/
Hope it helps
Sent from my HTC One X using xda app-developers app

Thanks for the link. I will try to get it replaced under warranty, asked HTC about it on Twitter. I'm waiting for an answer now.

Hi
A few days ago i noticed absolutely the same thing. Mine is the dark version but is cracked exactly the same way. Strange. Now my fingers are always there on thw crack
Sent from my HTC One X using xda premium

Mine Too
Hello
This happened to me this week as well! I have a grey one!! If you send it back for repair let me know how you get on. I have unlocked mine at HTC dev, and put custom roms on it.. I could restore to stock and relock, but worried they would deny warranty as it has been unlocked??
James

You can buy the part and replacing it is easy enough. I replaced the entire housing of my grey One X into a White One X. The volume rockers can be found on ebay...
Though if you have got warranty may as well use it

Im not sure if they will replace this through the waranty,
But i'll check these days and let you know.
@nookcoloruser, did you follow some step by step tutorial for replacing the entire phone cover?

jimmyboggust said:
Hello
This happened to me this week as well! I have a grey one!! If you send it back for repair let me know how you get on. I have unlocked mine at HTC dev, and put custom roms on it.. I could restore to stock and relock, but worried they would deny warranty as it has been unlocked??
James
Click to expand...
Click to collapse
I doubt it won't be covered by warranty, after all its a hardware issue, not a software issue.For example, it's not as if rooting your phone would automatically crack your screen. Ask HTC anyways, if all else fails you could always buy a replacement part and repair it yourself.
Sent from my HTC One X using xda app-developers app

impretty sure they will repair free of charge, my last phone the dhd had the volume button fail then fall out and that was replaced under warrenty when the machine was a year and a half old

HTC Suck!!!!!!
Just contacted HTC - they will not repair the phone, as they will change the mainboard as a matter of course for any relocked phone - this would be chargeable!!! What a joke....

Fear not, you could always buy replacement parts.
Sent from my HTC One X using xda app-developers app

me too!
Same to me! I don't think I ever dropped my HTC One X hard enough to break the volume button in two. Mine is also 6+ months old with a cracked button
Can someone explain how to replace if I buy a replacement part?
THanks
Jo

Same for me. I even had a case on which covers the volume rocker, took it out yesterday and found it to be broken in the exact same place!! The phone is less than 6 months old now, and it really sucks. Gonna contact HTC India and see what they say.

Same issue, cracked volume button. Phone is 14 months old but has 24 month warranty with Vodafone and HTC.
Worst bit is that the screen has stopped working (phone functions fine just screen doesn't work), sent it in and Vodafone wont fix the screen because the cracked volume button invalidates the warranty - it is classed as physical damage. Dont really care too much about the volume button but they use it to invalidate the entire warranty
Could send it to HTC, worried they will do the same and then I will have to pay £25 for the pleasure.
Blaaahhhhh

jojoyan said:
Same to me! I don't think I ever dropped my HTC One X hard enough to break the volume button in two. Mine is also 6+ months old with a cracked button
Can someone explain how to replace if I buy a replacement part?
THanks
Jo
Click to expand...
Click to collapse
You just need to take the back cover off and the volume button and the power button drop out so easy to replace. There are vids on YouTube to show you what to do. Use a plastic tool or plectrum to avoid damaging the case.
Sent from my HTC One X using xda app-developers app

[Q] could this be a geniune one x?

hello
i just saw a one x that "works but its screen doesnt turn on" (according to the seller) listed for sale for about 190$ . so i started thinking about buying it and fixing it (a new screen will cost about 50$ from ebay , and i can replace it by myself - already done that with other cellphones, including my current one - captivate) .. but i kinda have the feeling that its fake because its color is green , as far as i know there are only white and grey one x's.. + i cant see the little holes on the back in the photos
here are the photos of the phone
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any ideas? is there anyway to verify its genuine or not without buying and opening it ?
thanks

The greenish color comes from the camera's flash I think. The real color is grey
It's very difficult to tell if it's genuine or not without display.
Sent from my One X using xda premium

Strange indeed.....but when i look at the black screen inlay ...its very black. The grey outside is in a more dark environment not so different that the outer housing of the phone would look that green on the picture !

TToivanen said:
The greenish color comes from the camera's flash I think. The real color is grey
It's very difficult to tell if it's genuine or not without display.
Sent from my One X using xda premium
Click to expand...
Click to collapse
thanks for the quick reply .. can't i tell from connecting it to a computer ?

I'd say its genuine but don't hold me to it!
I agree that the green is an effect of the flash/environment the photo was taken in. Let me know how you get on as I've thought of doing this a few times but never had the potatoes.
Sent from my Nexus 7 using xda app-developers app

Get the seller to post a screen shot in bootloader

When the screen doesn't turn on?
Sent from my One X using xda premium

bobo122 said:
hello
i just saw a one x that "works but its screen doesnt turn on" (according to the seller) listed for sale for about 190$ . so i started thinking about buying it and fixing it (a new screen will cost about 50$ from ebay , and i can replace it by myself - already done that with other cellphones, including my current one - captivate) .. but i kinda have the feeling that its fake because its color is green , as far as i know there are only white and grey one x's.. + i cant see the little holes on the back in the photos
here are the photos of the phone
View attachment 1823379
View attachment 1823380
any ideas? is there anyway to verify its genuine or not without buying and opening it ?
thanks
Click to expand...
Click to collapse
If the screen doesnt turn on, it doesnt mean automatically that the screen is broken. It could be bricked as well and not as easy to fix for yourself.
You would need to take it to htc repair shop with appropiate tools to unbrick it or exchange the motherboard.

maxilick said:
Get the seller to post a screen shot in bootloader
Click to expand...
Click to collapse
the screen doesnt turn on at all
j to the 4n said:
If the screen doesnt turn on, it doesnt mean automatically that the screen is broken. It could be bricked as well and not as easy to fix for yourself.
You would need to take it to htc repair shop with appropiate tools to unbrick it or exchange the motherboard.
Click to expand...
Click to collapse
if its bricked would it turn on at all ? or in case it does turn on , will it be recognized by a computer when connected to it? i was thinking make sure its not bricked by simply turning it on and connecting it to my laptop.
BUT i have a new fear now .. "the black screen of death" = motherboard failure caused by overheating.
iang265 said:
I'd say its genuine but don't hold me to it!
I agree that the green is an effect of the flash/environment the photo was taken in. Let me know how you get on as I've thought of doing this a few times but never had the potatoes.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
the key here is patience and self confidence .. i rely on youtube tutorials in order to see if its "doable" or not , and if i see that its doable i simply do it step by step according to the video, slowly , carefully , i never had any problems.. the first cellphone that i replaced its digitizer was htc g1 , and it was the hardest ever (i didn't have any experience in disassembling cellphones), it took me about 4 hours though. if you can be patient (i guess one x would take 0.5-1 hours), you can do it. good luck
thanks for the reply guys

My opinion : save some more money and spend it on an actual working phone.....
As i said......my opinion

Odp: [Q] could this be a geniune one x?
It doesnt have a speaker on the back of the phone
Send from my Asus Nexus 7.
POOOLSKAAAA BIALOOOO CZEEERWONIIIII!!!!!

Mr Hofs said:
My opinion : save some more money and spend it on an actual working phone.....
As i said......my opinion
Click to expand...
Click to collapse
Good point, my opinion is the same.
Sent from my ICJ'd One X using xda premium

yea , i backed down from the idea after i read about the "black screen of death" .. but btw, its not "some money" , a used one x costs here about 460-500$ (i;m a university student , so .. )
i guess i'll stay on my cappy for now .. thanks anyway

Good luck finding one :thumbup:
CASE CLOSED !

Odp: [Q] could this be a geniune one x?
bobo122 said:
yea , i backed down from the idea after i read about the "black screen of death" .. but btw, its not "some money" , a used one x costs here about 460-500$ (i;m a university student , so .. )
i guess i'll stay on my cappy for now .. thanks anyway
Click to expand...
Click to collapse
500$???? Here in UK it is about £250, so the better idea is to buy one on ebay from the UK, and have it shipped to the USA. Cost of shipping would not be small, but I think it will still be much cheaper
Send from my Asus Nexus 7.
POOOLSKAAAA BIALOOOO CZEEERWONIIIII!!!!!

I'm from Israel , customs will charge me 33.4% of the (phone + shipping) price , so it will cost about the same ..
Sent from my SGH-I897 using xda premium

I have a galaxy note 2 and htc one x for sell if interested 250 each.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2

In my opinion that is fake, in the picture you can not see any sim card tray, nor the little hole to eject the sim card. Also no jack on the top
for ear phones, and as a few others have pointed out no rear speaker. If I was you stay away from this, but as I have said just my opinion.
qball

4 years old desire died

Hi all,
My sister tried installing candy crash on her, used to be mine, desire.
The phone crashed, funny isn't it, and all it can do now is charge but will not operate at all, even not to boot loader.
The device is rooted, s off and with partition table of cm.
It had cm 2.3.7 and cwm recovery before crash.
When charging, orange led will lit but when pressing power button to start the device led will turn off and nothing else happen.
The only way to get the charging led to lit again is to remove and reinstall the battery.
Any clue?
Thanks,
Oren
Sent from my HTC One using Tapatalk

If you can't get to bootloader then it's hard from here. How about fastboot (back + power)
Try the troubleshooting thread stickied to the top of q&a
Likely you'll have to run an RUU, but you'll lose all your data in the process.

Thanks.
I'll try to check if I get ADB to see the device.
Maybe the display is to blame for not working.
Sent from my HTC One using Tapatalk

So I don't get anything...
Even Charging will take place only after I remove the battery and reinstall.
So it's dead completely?

Was there enough internal space before she installed Candy crush?
Verstuurd vanaf mijn HTC Desire met Tapatalk

Actually since I wasn't the user and the user is not someone who check it, I can't tell.
Yet, does it slow to install if no sufficient space is available?
Not that I'm aware of.
Sent from my HTC One using Tapatalk

I'm not sure about that. But it might possible yeah.
Send from my HTC Desire GSM (Bravo)

Thanks.
Even if it is the issue, the unit does now not operate at all.
Do you have a clue about the next steps?
Sent from my HTC One using Tapatalk

Since you can't get in the bootloader or use adb, I have no idea how you can recover it.
Sorry.
Send from my HTC Desire GSM (Bravo) using Tapatalk.

Thanks anyway.
Opened help ticket to HTC...
Sent from my HTC One using Tapatalk

Please update us if HTC knows a way to help. I'm interested.
Send from my HTC Desire GSM (Bravo) using Tapatalk.

I will.
But I guess it's total loss and will need a motherboard replacement.
Probably with full payment.
If that is the solution, I'll pass it.
Sent from my HTC One using Tapatalk

As I anticipated, HTC mail/phone support cannot help and a lab check is needed.
It's a $25 worth for the problem definition.
I'll update once I have news.
Sent from my HTC One using Tapatalk

Ok, so the check cost only $15, but this is the only good news...
The problem is the mother board and its fix would cost around $200 which is insane for such an old device.
I asked them to and it back and thought I would try doing it alone.
The issue is, I can't find a place on the net for buying such a mother board...
Can someone suggest please?
Sent from my Nexus 7 using Tapatalk

orenfl said:
Ok, so the check cost only $15, but this is the only good news...
The problem is the mother board and its fix would cost around $200 which is insane for such an old device.
I asked them to and it back and thought I would try doing it alone.
The issue is, I can't find a place on the net for buying such a mother board...
Can someone suggest please?
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
U can buy a broken desire off ebay for bout 15 - 30euro. Motherboards r very hard to find

Thanks, will try finding one!
As I'm having technical skills, how hard would it be replacing such?
Sent from my HTC One using Tapatalk

orenfl said:
Thanks, will try finding one!
As I'm having technical skills, how hard would it be replacing such?
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
Really simple. Take out battery, simcard and sdcard, take out the screws then unclip the plastic then ul see the motherboard then unclip the flex cables and take out the motherboard. Ul be surprised how easy it is. Theres good videos on youtube anyway if u need bit of help.

Ok, main board arrived 2 days ago and yesterday evening I finally found the time to replace it.
It seems the unit works now but the display doesn't...
I disassembled again and reassembled just to verify all connectors are connected as they should but still....
Sent from my HTC One using Tapatalk

orenfl said:
Ok, main board arrived 2 days ago and yesterday evening I finally found the time to replace it.
It seems the unit works now but the display doesn't...
I disassembled again and reassembled just to verify all connectors are connected as they should but still....
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
Try to check if the 3 cable in blue circles are COMPLETELY plugged.
I once forgot to plug back one of them and my screen was dead too.
They sometimes seems to be plugged but actually not.
And, make sure your "new" motherboard is really also working.
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Thanks a lot!
I rechecked that yesterday, but will reconfirm later today.
It seems as if the board is working but I can't be sure of course.
Sent from my HTC One using Tapatalk

White bright spot on the screen

I've noticed a few days ago that on my G Pad a white spot has appeared on the lower left side of the screen.
I've never seen it and I'm almost sure that is not something there from day one (I would have noticed since then)
Here you can see some photos. It may seems small and hard to spot but if I scroll a page with a white background I can notice it immediately. This happens only with the white, with all the other colors I can't see it.
Do you what it is? A little damage on the screen or some problem that I can resolve with the warranty?
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I don't know what it is but my first G Pad did this after about 3 months, had a refund and bought another. That is now, after 4 months use, away being repaired for the same issue. Both had 3 or 4 spots or small patches, as you say, they become obvious when you scroll a mainly white screen but are tricky to photograph.

Armpowered said:
I don't know what it is but my first G Pad did this after about 3 months, had a refund and bought another. That is now, after 4 months use, away being repaired for the same issue. Both had 3 or 4 spots or small patches, as you say, they become obvious when you scroll a mainly white screen but are tricky to photograph.
Click to expand...
Click to collapse
So it seems to be something related to the LCD technology, doesn't it? Something that could happen after some usage, right?

Here you go mate I also have the same problem. The spot wasn't there when I first bought it, it has just recently appeard
Sent from my GT-I9505 using XDA Free mobile app

Sent from my LG-V500 using XDA Free mobile app

5warafat1 said:
Here you go mate I also have the same problem. The spot wasn't there when I first bought it, it has just recently appeard
Sent from my GT-I9505 using XDA Free mobile app
Click to expand...
Click to collapse
Wow... What are you going to do? Try with the lg customer service or keep it?
Do you think that maybe a new model (or ours fixed) is going to show the same issue after some time?

I have the same issue! And it's not all: it's the second G Pad with the same issue!
I buy the first, then when I see the the problem I went to an LG service which change the old one with a new, but the new one has the same issue...plus a dead pixel

No I haven't contacted lg regarding this issue, I brought it five months ago. I think am just going to keep it as it nothing too major.
Sent from my LG-V500 using XDA Free mobile app

I have got the same issue. One white spot in the middle of screen and four spots on a corner. I noticed them after 3-4 months after the purchase. Frankly, I am going to wait a few weeks before contacting LG service. Maybe someone has already discussed the problem with lg customer service?

brzytwa007 said:
I have got the same issue. One white spot in the middle of screen and four spots on a corner. I noticed them after 3-4 months after the purchase. Frankly, I am going to wait a few weeks before contacting LG service. Maybe someone has already discussed the problem with lg customer service?
Click to expand...
Click to collapse
I sent my G Pad to store where I buy it. Them have sent it to an LG center.....after two months my G Pad came back with a only a firmware reset, because for LG the problem doesn't exist or it's not enough to be repaired...

I've had a similar issue and within 2 weeks the Tab came back with a new screen - without the bright spot, without thin blue line and without any lightbleeding.

Zarrick19 said:
I've had a similar issue and within 2 weeks the Tab came back with a new screen - without the bright spot, without thin blue line and without any lightbleeding.
Click to expand...
Click to collapse
your experience could be very important for us!
can you tell us exectly who did you contact? where did you lead the tablet? do you have any document that reports your problem?

mattia.b89 said:
your experience could be very important for us!
can you tell us exectly who did you contact?
Click to expand...
Click to collapse
My G Pad was away for this problem for about 10 days and has come back without the white spots on screen. There's no obvious sign of how they do the repair (good!) - paperwork says replacement display.
This was in the UK, it was about 4 months old and I contacted the retailer who contacted LG, who agreed the repair (I had to send photos) and arranged for a courier to take it to the repair centre. The new panel seems to be a bit pink but maybe the old one was too !

Oh well, the new, replaced display has a dead pixel too. It looks really tiny, almost as it is just one pixel, so I don't think the retailer will repair it Honestly, I won't go buy any other LG device in the future.

I don't know if I'll buy another LG product in the future, but I'll keep in my mind this bad experience...

I tried to bring my Gpad to a LG Repair Center. I hope that the defect will be resolved

let us know!
meanwhile a lamp (I think) related to illumination doesn't work anymore
here a photo that show the issue, right between two fingers
http://postimg.org/image/si3t8glsp/

I have 2 of them ( one on each side )
But besides them, no other issues so far.
mattia.b89 said:
let us know!
meanwhile a lamp (I think) related to illumination doesn't work anymore
here a photo that show the issue, right between two fingers
Click to expand...
Click to collapse