[Q] G2 data connection problem. - G2 and Desire Z Q&A, Help & Troubleshooting

[Solved]Been awhile since I've been here...Anyways,
Up until maybe a few weeks ago, my data connection has been working 100% fine no matter what ROM I've switched to. Then I somehow hit a roadblock. I hadn't really noticed, but when I wasn't on Wi-Fi, I couldn't connect with any apps to the internet, nor use the browser. My phone shows connection and bars, but it won't actually work. It just tells me there's no data connection available, or whatever depending on the ROM. I thought it might have been a data tower problem, but I had this problem in the Twin Cities, my local township, and throughout Chicago (vacation). All of those locations were supposed to be HSPA+ compatible, and worked prior to now.
To try and fix this, I've flashed my phone to all of my old backups, including my old stock, and data wouldn't work on any of them. I've reverted to MIUI, CM7, and Tmo 2.2.
This makes me think its either the radio (never messed with it before), the SIM card, or some hardware defect of some kind. I've been reading around, and apparently I might also have an APN problem. I've tried looking up how to fix these individually, but I don't want to screw up something that isn't broken. Thoughts, anyone? Currently I'm using MIUI latest, and I used rmk's RIL autopatcher for radio libraries. [Solved]
EDIT: Solved! For others experiencing data connection issues, check with a T-mobile person and ask about your plan.. Apparently they love to switch around plans, and forgot to enable data on my handset. Others have found they were given a different data plan, and needed a different APN. Also, if your plan is fine, Evilcuber was right that different APNs can solve data issues.

Draketh said:
Been awhile since I've been here...Anyways,
Up until maybe a few weeks ago, my data connection has been working 100% fine no matter what ROM I've switched to. Then I somehow hit a roadblock. I hadn't really noticed, but when I wasn't on Wi-Fi, I couldn't connect with any apps to the internet, nor use the browser. My phone shows connection and bars, but it won't actually work. It just tells me there's no data connection available, or whatever depending on the ROM. I thought it might have been a data tower problem, but I had this problem in the Twin Cities, my local township, and throughout Chicago (vacation). All of those locations were supposed to be HSPA+ compatible, and worked prior to now.
To try and fix this, I've flashed my phone to all of my old backups, including my old stock, and data wouldn't work on any of them. I've reverted to MIUI, CM7, and Tmo 2.2.
This makes me think its either the radio (never messed with it before), the SIM card, or some hardware defect of some kind. I've been reading around, and apparently I might also have an APN problem. I've tried looking up how to fix these individually, but I don't want to screw up something that isn't broken. Thoughts, anyone? Currently I'm using MIUI latest, and I used rmk's RIL autopatcher for radio libraries.
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I think its an apn problem. Try searching (your carrier) apn settings on google and it will tell you what you need to set for username and password and other stuff
Sent from my HTC Vision using XDA Premium App

I tried multiple variations of T-mobile APN's, and none of them worked... Just found out my plan got switched, so it might be that also, (I still have unlimited data, messages, 500min voice). EDIT: I was sure the APN edit would work..Darn. Am I missing something here..?

Draketh said:
I tried multiple variations of T-mobile APN's, and none of them worked... Just found out my plan got switched, so it might be that also, (I still have unlimited data, messages, 500min voice). EDIT: I was sure the APN edit would work..Darn. Am I missing something here..?
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just out of curiosity, is it typical for things to screw up like this when you switch your plan around? i'm thinking of increasing the minutes on my plan and i don't really want to encounter any roadblocks like this with my phone running g-lite.
sorry i couldn't offer any insight into your problem though.

Problem is solved anyways, bro. You should be fine changing plan. Just double-check.
Belvadier said:
just out of curiosity, is it typical for things to screw up like this when you switch your plan around? i'm thinking of increasing the minutes on my plan and i don't really want to encounter any roadblocks like this with my phone running g-lite.
sorry i couldn't offer any insight into your problem though.
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Hello there. If you're gonna change your plan, minutes, data, messages, whatever, see if you can do it at a store. That way you can see what they've changed. I also found out that if they switch up your data and DO enable it, you'll get a message saying they changed it.
I think you'll be fine adding more minutes, just make sure they add the unlimited data, as its optional when switching plans now.

Related

At the end of my rope with WiFi/data

I've spent the past two days trying to get some sort of data working on my AT&T Tilt in Israel (Cellcom).
No matter what I try, WiFi won't work. I've tried a number of different NBHs, and I am currently using fultotop's 320-PANEL2. . I have also tried variants of Eclair. Used Polymod 2.1g, and now using Polymod 2.1d. I have tried Polaris 1.1 as well. Nothing works, and all I get is "Unable to start WiFi."
Giving up on WiFi, I called Cellcom and asked for a data plan. I set up two APNs as per instructions. The "internetg" icon is green and when I try to use data, I have an icon in my toolbar showing some sort of a connection. However, the data does not actually work. It is worth noting that the 3G icon is not constant, and really comes and goes. It is only constant when plugged into USB, but nonetheless does not give me a usable data connection.
I've also tried two radios, 1.71.xx? and 1.70.xx?. Right now I am using the latter.
Any ideas? I'm about to just give up and use WM6.5, but I hate giving up.
All I can recommend is to keep trying different radios. People report success with all sorts of them. I personally use 1.71.x with no problems, but some have reported fully working data, wifi, etc. with 1.65.x as well. Keep trying! Once you finally get it working you'll be glad you put in the extra bit of effort!
Edit: Also make sure you are using the recommended HardSPL if you are using Android from NAND. If you're not sure what HardSPL/Radio/NBH is recommended, then ask in the thread you got your ROM from.

[Q] Can anyone help with failed data connection?

I have been running the nightly Cyanogen 7 (most recently I was on release 4) and I was having issues with my market application crashing everytime I tried to update apps. When I installed the latest Google apps linked from the Cyan nightly thread and rebooted I could no longer get a data connection at all. My wifi works fine and I can make calls, but data won't connect at any speed. I've tried fixing permissions, wiping data, switching radios, and reloading older roms but I haven't had any luck so far. The APN seems to be correct, but I tried following some instructions on manually inputting APN info and that didn't help either.
Does anyone have any ideas?
You say WIFI works fine -- you can surf the web etc using WIFI, but not through phone Data?
Call your provider -- perhaps they need to reset your connection, verify your IMEI or something...
Thanks for the suggestion. I called T-Mobile and they did their resetting or whatever it is that they can do on their end, but no luck. The rep I talked to suggested getting a new sim card because mine is a couple of years old and it might have failed. I'll give that a try next and see if it helps.
you seem to have two problems.. 1. you cant get market to act nice and 2. you are unable to use the phone without wifi? is that correct?
tmo may be correct about the sim card with regard to your data issues.. that makes sense..and they do fail. But your market problem has nothing to do with the sim card. i use market all the time without a sim card on wifi.
Ugh! So it turns out that the entire data network in my area happened to go down at a time that coincided with me rebooting my phone, leading me to believe I had screwed something up. I don't know why the TMO rep didn't know that, but the guy at the store I talked to seemed annoyed that they kept sending people in for new SIM cards. He said I was like the 20th person to come in for that.
Thanks for the replies, it seems my problems are resolved.
Full_Stop said:
Ugh! So it turns out that the entire data network in my area happened to go down at a time that coincided with me rebooting my phone, leading me to believe I had screwed something up. I don't know why the TMO rep didn't know that, but the guy at the store I talked to seemed annoyed that they kept sending people in for new SIM cards. He said I was like the 20th person to come in for that.
Thanks for the replies, it seems my problems are resolved.
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That's really funny lol. I remember being able to ask CS people at Sprint about network outages and they could tell me. T-mobile CS has been able to tell me before too lol.
You have to ask tmobile customer service if there are any outages, otherwise they don't tend to check until they cold-transfer you to the android support team. As far as the market issues, to access the market with tmobile you do need a mobile data connection. If I turn off data and only have wifi I am unable to authenticate market. You'll notice when accessing market either your 3g or H symbol will show up for a few seconds.
Oh well at least it was only an outage
Sent from my HTC Vision using XDA App

BIG PROBLEMS, no 3G/4G mobile service since yesterday, tried EVERYTHING

Need some help here. I never usually need help, been modding everything possible on Android for years now. But can't figure this one out, getting worried.
Had my LTE Nexus since launch day. No issues like this before.
Been on all Team Kang AOKP toro ROM updates since release, always on the latest. Stock kernel. Was on build 20 since it came out.
Yesterday at work, had a few bugs from probably not data wiping from build 19, so I wiped it all and re-flashed 20 again. Restored Titanium and started re-setting things up, I believe these are the only things I did. I was at work where I would normally have minimal, but some, service.
Ever since around there, I have not once had a bit of 3G or 4G service. I have not seen the 3G logo for even an instant, only few, gray bars. Wifi works fine of course. It's possible I even lost service before wiping and re-flashing, but I can't recall or didn't notice.
I tried all the usual stuff, wiping everything again, re-flashed AOKP 20, re-flashed other/older ROMs, re-flashed latest radio, restored old Nandroid backups, pulled battery and sim card and put back/rebooted...NOTHING IS WORKING. Also, I have driven through several towns since yesterday so I know it's not a local outage. Also, other people with Verizon phones here have service fine.
I have basically torn the phone down software-wise and nothing has fixed the issue. I still have no service. Each time I re-flash a ROM, it always makes me go on Wifi when it wants me to sign into Google...it never picks up mobile service then or after.
The About>Status screen says:
Network: Verizon Wireless
Signal Strength: shows an actual number reading that changes
Service State: In Service
Roaming: Not roaming
Mobile network state: Disconnected
Please suggest things I can try, but I guaranteed I have already tried them. Can't understand or imagine what is causing this, because I did nothing different than I normally do.
Also, I posted this on Rootz as well, and many replies so far. Still no luck though.
If you have an idea I can try, maybe post there instead at this point for me?
Thanks guys in advance.
http://rootzwiki.com/topic/16407-bi...ile-service-since-yesterday-tried-everything/
It seems a radio problem. Try to flash the stock ROM from Google.
tigajr said:
It seems a radio problem. Try to flash the stock ROM from Google.
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Well I did go back to many random earlier, more stock custom ROMs in hopes of a fix, but nothing so far. I am currently back on the stock 4.0.2 ROM that is rooted and deodexed by Bigxie, but I guess I can go all the way back to stock 4.0.1 or 0.2. Will try now.
Went to Verizon and it looks like the sim card swap did it. The girl there was nice and did it without hesitation for me.
She showed me in her computer how under my family account, it wasn't even fully showing my device or something like that. Not sure if it wasn't there at all or if it just didn't show that I had a 4g phone activated on the account...but I'm sure it was related.
Sucks to have to get a swap and still don't know what caused it or if its related to flashing roms, but at least it works! No issues since...
It is possible, but unlikely and no reasonable explanation, that your sim somehow got affected doing all the flashing and stuff.
Sent from my Nexus in Texas.

[SOLVED] Data stopped working

Running CM11 on PagePlus. I cannot access the Internet. I was able to at one time. Thought it was the Rom so I flash CM10.1 and Stock rooted rom. I reactivated the phone after the installs. Every time it says the network is connected but I cannot connect to the Internet or send MMS. Starting to think it is the phone. Any ideas?
More info:
IP address is applied. Able to ping ip address but not some other known ip address. Traceroute does one hop to 66.174.216.161, which seems to be a Verizon ISP. Might try playing with apns-config.xml. I had tried the one I had when it was working previously but did not seem to change anything.
I'm new, but had similar problems
toasterboy1 said:
Running CM11 on PagePlus. I cannot access the Internet. I was able to at one time. Thought it was the Rom so I flash CM10.1 and Stock rooted rom. I reactivated the phone after the installs. Every time it says the network is connected but I cannot connect to the Internet or send MMS. Starting to think it is the phone. Any ideas?
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Click to collapse
I'm not sure the MMS issue has been resolved, as of yet. Last time I check the Development thread it seemed like there wasn't yet a fix. Someone will correct me shortly if I'm mistaken, I'm sure.
The data problem you're having is one that I struggled with for a couple weeks in CM11... I don't know how much help I can be, because I'm not really sure what ended up actually fixing it for my dINC. All I know is that I spent about three hours dirty flashing and restoring from nand backups, sometimes the full backup and sometimes just partitions. I also threw in a *228 somewhere in there. Anyways, Through persistence, and sheer dumb luck, I finally have a pretty stable data connection, as long as I don't use the mode switcher in DUbattery(that seems to mess 3g up until reboot).
sometimes it helps to toggle airplane mode on then off.
Thanks for the tip. I toggled airplane mode on and off. I could then load google in the browser but it would not do anything after that. I have a new inc and an OG Evo coming in. Might have to retire my inc for the kid to play games on. My wife is using and OG Evo with no data or mms problems on 10.1 and I am sort of digging the larger screen. Also might be able to help zach with troubleshooting cm11 for the evo (supersonic).
toasterboy1 said:
Running CM11 on PagePlus. I cannot access the Internet. I was able to at one time. Thought it was the Rom so I flash CM10.1 and Stock rooted rom. I reactivated the phone after the installs. Every time it says the network is connected but I cannot connect to the Internet or send MMS. Starting to think it is the phone. Any ideas?
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Click to collapse
so its not just me, my pageplus data is borked as well and I was chocking it up to QcRil but I guess its not, so I will see whats up
zachf714 said:
so its not just me, my pageplus data is borked as well and I was chocking it up to QcRil but I guess its not, so I will see whats up
Click to expand...
Click to collapse
Glad to know it was not just my phone. I am back on your 2/17 build and was worried there was some leftover firewall stuff even though I wiped everything except emmc and sd-card before the flash.
On another note. I have that other EVO coming in so should be able to load up CM11 and do some logging for you.
So I switched mobile data off this weekend with the silent profile and when I switched it back on using the default profile my data worked.
toasterboy1 said:
So I switched mobile data off this weekend with the silent profile and when I switched it back on using the default profile my data worked.
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I'm glad you found a fix! On my dINC, I don't use the profiles, and mobile data crashes randomly. After flashing the March 23rd build, it has gotten somewhat better, but it always seems to skip out when I need it most... specifically.... when I use Google voice search to either dictate text messages or navigate to an address(delivery driver). the latter is especially frustrating, because I only use the navi when I'm already out of the store and can't find something, so no alternative available. Sometimes, even when the 3g symbol is full in status bar, I'll push the voice button and it will say, "cannot reach google *** etc" :crying:

[Q] Data Connetion

Hello all!
I am having constant data issues all day where I go to use an app that needs it, it says that no data connection can be found or something. I turn the radio off, turn it back on and then it works. It's a good work-around but it does get very annoying. I've tried multiple 4.4.2 roms but no avail. I tried a different kernel but I couldn't even use the phone. Any ideas?
Same for me; I'm rooted now but it happened before root and after the JB ota updates. Annoying but otherwise I love this phone
I think this has been a known issue since ICS (I could be wrong though).
If anyone knows a fix that would be cool (I have GSM google play gnex)
My issues started late last night, lost data connection and it didn't come back. On my way home, it connected then lost again at home. Went to Verizon today and they couldn't figure it out, said possibly the radio is taking a crap.
On my way to work, it connects then gone. I tried flashing the radio, pulled battery, booted without sim, formatted cache and delvic. I have tried everything and think it's the end of the line for it
I've been rooted since the day I got it and had the issue once a while back but it straightened out and has been great since.
Certain CyanogenMod ROMs have trouble with the Network Modes sticking. Which carrier are you using? For my carrier, I had to have the correct APNs set to get 4G and MMS working. It might be that this is the problem in most cases, especially when the phone switches between 4G and 3G in spotty areas.

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