[Q] No 3G Evo.. please help - EVO 4G Q&A, Help & Troubleshooting

hello forum..i been having a problem getting 3G on my evo i dont know what else to do i been looking online for fixes and no success so far (obviously) sometimes i get 3G for a few minutes other times it shows 3G but its greyed out but most of the time theres just no service at all...i am in a 3G area i can connect to 4G but very little (not really in my area) and i connect to wifi...im rooted but im on the stock sense rom till i figure this out..i called sprint and did a few resets but it didnt last after i hung up (of course) ...please help..any information would be appreciated
p.s. let me know if you need anymore info

Well, are you in an area where Sprint's 3g network is overloaded [therefore slow]?
The switches at the towers are set to send phones to 1x [to reduce the load] in times where it's necessary.
That sounds like it's what's happening to you.
Especially since you sometimes get 3g.

i wish it was but the other evos in this house have full 3g -__- im hoping perhaps theres a way to refresh or restart my 3g if thats even possible?

I don't how much help this would be but if you call Sprint they can send refresh signals to your phone. Maybe try that? Edit: Not sure if these are the resets your talking about.
Sent from my PC36100 using XDA App

beezo23 said:
i wish it was but the other evos in this house have full 3g -__- im hoping perhaps theres a way to refresh or restart my 3g if thats even possible?
Click to expand...
Click to collapse
You can turn the radio off and on via settings > wireless & networks > mobile networks > data enabled
It's important to note that, just because other phones are getting 3g and you're only sometimes getting it, it could still be the switches at the tower.
You can try updating your radio to the newest version.
http://forum.xda-developers.com/showthread.php?t=715485
Or wiping and reflashing/ruu your rom/kernel.
Sprint could also completely reset your line [on their end] and cause the phone to re-provision.

thank you i will definitely try this ...but how do i flash the radio? in recovery?

beezo23 said:
thank you i will definitely try this ...but how do i flash the radio? in recovery?
Click to expand...
Click to collapse
That is correct.

does it mean anything if i flashed the radio and it started loading and went to the main recovery part like like where it says reboot, install from sd, ect?

beezo23 said:
does it mean anything if i flashed the radio and it started loading and went to the main recovery part like like where it says reboot, install from sd, ect?
Click to expand...
Click to collapse
It just prepared it.
Now you have to restart the phone and it will go to a screen and you have to sit and wait for it to finish.
DO NOT TAKE THE BATTERY OUT.
It can take a few.

''/ still no luck...but thank you

Still need help...btw my battery is shot could this possibly be a culprit? my battery does last more then 3-4 hours

Related

[Q] Unstable Internet / Network

My phone sometimes loses signal completely... other times it has a signal but I cannot connect to the net. The 3G Symbol at the top only shows that it is uploading and not downloading. any Ideas on how i can fix this?
Mrakulis said:
My phone sometimes loses signal completely... other times it has a signal but I cannot connect to the net. The 3G Symbol at the top only shows that it is uploading and not downloading. any Ideas on how i can fix this?
Click to expand...
Click to collapse
The radio is very flaky, I believe even more so for CDMA devices. What type of phone do you have?
I get the same thing here. Almost 1 out of every 3 times coming out of sleep it is ok. Otherwise I have to go and rebuild the APN settings back to default.
Typically it has something listed but once in a while it lists nothing until I rebuild them.
These times seems like it is like the towers have stopped talking or refuse connection to my phone. Thus the reason why it uploads but not downloading any data.
2.1 had random data issues but 2.2 has some major kink either with the radio version or overall CDMA.
I have Verizon (RHOD500).
arrrghhh said:
The radio is very flaky, I believe even more so for CDMA devices. What type of phone do you have?
Click to expand...
Click to collapse
I believe it's the (Touch pro2) Rhodium 100. but not really sure how to check. But if you mean GSM or CDMA.. Its GSM
Mrakulis said:
I believe it's the (Touch pro2) Rhodium 100. but not really sure how to check. But if you mean GSM or CDMA.. Its GSM
Click to expand...
Click to collapse
you can try re-flashing the radio, which will help if anything has been corrupted
I would try that if my WinMo has an issue. So far just android dropping data on my RHOD500.
I think it is trying to rebuild or at least re-register on the network too much causing issues with towers or internally at least.
noodles21o2 said:
you can try re-flashing the radio, which will help if anything has been corrupted
Click to expand...
Click to collapse
I dnt have a problem in WM. Only within Android.
Yea... the radio drivers probably aren't perfect. Far from it, from the sound of things... I've definitely had issues with it as well. I just try to avoid making calls in Android, and receiving them always makes me leery. I've had a few important calls drop because Android decided to reboot itself...
Ahh yeah I've seen the same problems on my RHOD500...usually I know when facebook gets a refresh API error since its set to sync every hour so I just pop on/off airplane mode for a minute and I get data back.
Other then that radio seems pretty decent...I make and receive calls all day with no issues.
//Sent from my Neopeek-Froyorider RC2 using XDA App
i have been having the same issue is there a fix for it?

im clearly half retarded

so i thought i did the right thing...to start from the top...my old evo broke...got a new evo...didnt update the prl...rooted/flashed a new rom and boom...my internet blows...its stuck on 1x...so..i flashed a sense rom...updated the prl...now im missing something because when i go back to the roms i wanna use...its still stuck on 1x...what am i doing wrong?
phillyzxp said:
so i thought i did the right thing...to start from the top...my old evo broke...got a new evo...didnt update the prl...rooted/flashed a new rom and boom...my internet blows...its stuck on 1x...so..i flashed a sense rom...updated the prl...now im missing something because when i go back to the roms i wanna use...its still stuck on 1x...what am i doing wrong?
Click to expand...
Click to collapse
You're most likely not doing anything wrong. I assume you're using an AOSP rom. Aosp roms show your true signal, if you're on 3g or 1x. Sense roms show 3g all the time, even if you're on 1x. Sense lies to you. Aosp shows the truth. Although there is now a mod that allows you to see true signal on Sense as well now.
Sent from my PC36100 using XDA App
phillyzxp said:
so i thought i did the right thing...to start from the top...my old evo broke...got a new evo...didnt update the prl...rooted/flashed a new rom and boom...my internet blows...its stuck on 1x...so..i flashed a sense rom...updated the prl...now im missing something because when i go back to the roms i wanna use...its still stuck on 1x...what am i doing wrong?
Click to expand...
Click to collapse
A PRL is a "preferred roaming list" and has nothing to do with data speeds unless you're talking about data speeds when you're roaming. Do you mean that you are getting no 3G coverage at all?
phillyzxp said:
so i thought i did the right thing...to start from the top...my old evo broke...got a new evo...didnt update the prl...rooted/flashed a new rom and boom...my internet blows...its stuck on 1x...so..i flashed a sense rom...updated the prl...now im missing something because when i go back to the roms i wanna use...its still stuck on 1x...what am i doing wrong?
Click to expand...
Click to collapse
Are you sure you are getting 3g at all? Sense doesnt tell you when you are on 1x unless you grab an app for that. Are the 1x culprits all aosp and you are just under the impression you are getting 3g on sense when in all reality you are not? Run a few speedtest.net tests and let us know what your speeds are on both on both. I doubt your speed changed.
hmmm...interesting....well im running MIUI...but its weird...because i used to get good signal...i wonder if maybe this is tying in too all the problems it seems a lot of people are having...im gonna run the speed test right now and see
signal and speed arent necessary related, though i believe aosp does calculate that into theirs. On sense it is (almost?) always separate. Anyhow I have only seen a few phones get "stuck" internally at 1x, no worries that would also be fixable.
You may just be having tower issues, thank sprint for that. Another good question is do you get 3g on a diff tower? drive out of the range of your current tower and see what ya get.
yea im gettin a steady 1x from home all the way to work which is about 15 miles away...
my first test:
Ping: 558ms Dl:125 Ul:148
second test:
ping: 807ms Dl: 126 Ul: 140
3rd:
ping: 786ms dl: 126 ul: 143
im not too knowledgable about this stuff....but i feel like the numbers are good right?
No, those are def 1x speeds. Sprint average is 540k. Being that you have used multiple towers i would assume its the phone. Grab easy settings from triforce, luke and see what the settings are. If you cant get back to 3g you may want to grab the 2g/3g toggle from triforce, luke for a buck and set it to hybrid or evdo only and see if that works. Its the only thing that helped me once.
I tried profile restores, other prls, everything. Have you tried any other prls? I wouldnt suggest a profile restore because you dont have 3g and it needs that to provision.
Have you gone into ##3282# (sense rom), and cleared your profile data (top item, then menu IIRC). This will cause the phone to reboot, and do an OTA activation on the subsequent boot.
Have you messed with your 3g settings - meaning, is the device being forced into cdma mode only??
Which rom did you specifically flash?
And I guess most importantly, before you did anything, did you ensure 3g/4g work with the phone in its stock state?
gpz1100 said:
Have you gone into ##3282# (sense rom), and cleared your profile data (top item, then menu IIRC). This will cause the phone to reboot, and do an OTA activation on the subsequent boot.
Have you messed with your 3g settings - meaning, is the device being forced into cdma mode only??
Which rom did you specifically flash?
And I guess most importantly, before you did anything, did you ensure 3g/4g work with the phone in its stock state?
Click to expand...
Click to collapse
I had this same issues awhile back and the quoted text is what worked for me.
you can try a profile restore but it may not activate well without 3g. Sprint told me that themselves, so have others...though it did activate for me, i have seen people get stuck though for a bit...
well...from what i understand i guess i have no idea if 3g was working before...i know 4g did work fine...and it still works weather im using the wimax setting on a sense rom or even before i rooted it....so somebody give me a run down of what to try...i read a lot of those suggestions...and to be totally honest...i have no idea what too do...like i said im kinda new to this whole thing
nevermind...i found the thread with the whole step by step process...thanks for your help guys...i got it up and running

Where is the WIMAX!!!??

So im having an issue with my 4G Connection when i choose to use it, keep in mind im a typical flashaholic and ive through a lot of rom's, my phone shows that it connects to WIMAX but there is no data coming through browser doesnt run, play store, facebook you name it and sometimes a i have full bars, has anyone encountered the same issue
qubanaso said:
So im having an issue with my 4G Connection when i choose to use it, keep in mind im a typical flashaholic and ive through a lot of rom's, my phone shows that it connects to WIMAX but there is no data coming through browser doesnt run, play store, facebook you name it and sometimes a i have full bars, has anyone encountered the same issue
Click to expand...
Click to collapse
Have you tried toggling airplane mode, or a reboot?
yea many times its very frustrating, i am currently in CM9 Alpha 3 and it happened this morning while i was omw to work
I haven't met this kind of case.are you sure that you are right?
yea dont take it wrong but im not a noob when it comes to this its just weird, its been happening for a while now in what ever custom rom i flash
So call Sprint tech support and have them try some steps of their own.
Dont mean to be an ass but what do you think they would solve over the phone, a Factory Reset, update my Profile and PRL, Airplane mode, ive tried all of that
qubanaso said:
Dont mean to be an ass but what do you think they would solve over the phone, a Factory Reset, update my Profile and PRL, Airplane mode, ive tried all of that
Click to expand...
Click to collapse
I would flash a modem again, as this did fix my problem when I flashed CM9 and lost data and calls. You won't lose nothing by trying, good luck
Maybe the tower is down? Maybe they will refresh the data from their end? Customer care CAN do some nice things in trouble shooting. Use ODIN to go back to a 100% stock tar and see if it works then!
... please delete...
The issue you are experiencing happen over in the Boston area probably about 4 months ago give or take. So don't panic like I did. I had given up back then, unrooted, and took the phone back into the store telling them my wimax stop working only to find out that all of their phones are going thru the same issue. I would check with the sprint store or ask some one in your area if they are experiencing the same issue.
Me too..
im0rtalz said:
The issue you are experiencing happen over in the Boston area probably about 4 months ago give or take. So don't panic like I did. I had given up back then, unrooted, and took the phone back into the store telling them my wimax stop working only to find out that all of their phones are going thru the same issue. I would check with the sprint store or ask some one in your area if they are experiencing the same issue.
Click to expand...
Click to collapse
I know this is an old thread but I just got the phone (used) and am having the same problem. It's *stock* JB GB27 (rooted or not) and I have not been able to get any data over 4g even if Wimax says its connected, with an IP address, Gateway, DNS address and says it's active on Sprint. And in a strong WIMAX coverage location. Ping says "host unreachable".
As soon as I turn off 4G, 3G takes over and all is good. To the OP, did you ever discover the cause?
Thanks in Advance.
the13thstraycat said:
I know this is an old thread but I just got the phone (used) and am having the same problem. It's *stock* JB GB27 (rooted or not) and I have not been able to get any data over 4g even if Wimax says its connected, with an IP address, Gateway, DNS address and says it's active on Sprint. And in a strong WIMAX coverage location. Ping says "host unreachable".
As soon as I turn off 4G, 3G takes over and all is good. To the OP, did you ever discover the cause?
Thanks in Advance.
Click to expand...
Click to collapse
Wimax sucks even when it is working. Sprint really isnt supporting wimax any longer. What is out there is all you are going to get. If you get it, great good for you. If not, oh well...
the13thstraycat said:
I know this is an old thread but I just got the phone (used) and am having the same problem. It's *stock* JB GB27 (rooted or not) and I have not been able to get any data over 4g even if Wimax says its connected, with an IP address, Gateway, DNS address and says it's active on Sprint. And in a strong WIMAX coverage location. Ping says "host unreachable".
As soon as I turn off 4G, 3G takes over and all is good. To the OP, did you ever discover the cause?
Thanks in Advance.
Click to expand...
Click to collapse
Are you using the correct modem for your carrier and Touchwiz JB 4.1.2?
byrdcfmma said:
Wimax sucks even when it is working. Sprint really isnt supporting wimax any longer. What is out there is all you are going to get. If you get it, great good for you. If not, oh well...
Click to expand...
Click to collapse
That's kinda how I look at it too but I might take up the challenge to try to resolve it or play around with some custom roms now that I am rooted. Maybe go back to Gingerbread and see what happens. I actually liked Gingerbread's app drawer better.
tdunham said:
Are you using the correct modem for your carrier and Touchwiz JB 4.1.2?
Click to expand...
Click to collapse
I'm pretty sure it's all stock GB27.. Android 4.1.2 Baseband S710.10 S.GB27 Build# (JZ054K.SPH-D710.GB27).
Thanks guys...
qubanaso said:
So im having an issue with my 4G Connection when i choose to use it, keep in mind im a typical flashaholic and ive through a lot of rom's, my phone shows that it connects to WIMAX but there is no data coming through browser doesnt run, play store, facebook you name it and sometimes a i have full bars, has anyone encountered the same issue
Click to expand...
Click to collapse
You can try running a more updated rom, such as cm10.1 or gb27. Stay away from any 4.3 rom though, since 4g isn't supported.:good:
Thanks for the responses, so I found something odd when this happens,
I wrote down the stats the phone gave me about my connection, IP,
Gateway and DNS server. Everything checks out as belonging to sprint,
EXCEPT my IP 6.6.2.142. Well, that IP just happens to belong to the
pool of IPs allocated to the US Department of Defense Network!
(checked on a whois server)
NetRange: 6.0.0.0 - 6.255.255.255
CIDR: 6.0.0.0/8
OriginAS:
NetName: CONUS-YPG-NET
NetHandle: NET-6-0-0-0-1
Parent:
NetType: Direct Allocation
RegDate: 1994-02-01
Updated: 2011-02-24
OrgName: Headquarters, USAISC
OrgId: HEADQU-3
Address: NETC-ANC CONUS TNOSC
City: Fort Huachuca
StateProv: AZ
PostalCode: 85613
Country: US
Is Sprint/Clear's servers possibly mis-assigning IPs???? This is from 2
totally different Wimax areas but I'm pretty sure that the same IP was
assigned to my phone both times.

Three Uk Signal Dropouts

I no that i am not the only person who has this issue and it is driving me up the wall. for some reason when i loose signal alltogether it wont auto recontect when i come into signal again instead i have to force it to reconect.
At first i put up with this becasue i loved the phone and i thought that three would be doing somthing about it to fix the problem. but as i have recieved no fix i am getting more and more tiered with the phone and im swaying more and more towards the S3.
The only way that i can hold a signal is if i set it so that i am on 3g only which helps but suks becasue there are alot of ares which dont have the 3g signal.
i have also noticed that the phone looses signal when i put it in my pocket so if somone is trying to contact me while i am not actually using my phone its like i might aswell not even own it.
This signal issue is pretty much rendering my phone usless does anyone know of any fixes that i can posibly do i have not applyed any OTAs directly from three but i have unlocked my phne with HTC DEV and have installed the latest stock roms to try and sort it out with the latest euopean radio to no provail.
does anyone have any sugestions for me? a posible fix? news from three or should i just give up on the HOX and switch phones altogether.
Same issue here dude, minus losing signal in my pocket. Also, I have to use the airplane mode and not toggle the network connection to get it to work
Sent from my HTC One X using Tapatalk 2
GetScopedx said:
I no that i am not the only person who has this issue and it is driving me up the wall. for some reason when i loose signal alltogether it wont auto recontect when i come into signal again instead i have to force it to reconect.
At first i put up with this becasue i loved the phone and i thought that three would be doing somthing about it to fix the problem. but as i have recieved no fix i am getting more and more tiered with the phone and im swaying more and more towards the S3.
The only way that i can hold a signal is if i set it so that i am on 3g only which helps but suks becasue there are alot of ares which dont have the 3g signal.
i have also noticed that the phone looses signal when i put it in my pocket so if somone is trying to contact me while i am not actually using my phone its like i might aswell not even own it.
This signal issue is pretty much rendering my phone usless does anyone know of any fixes that i can posibly do i have not applyed any OTAs directly from three but i have unlocked my phne with HTC DEV and have installed the latest stock roms to try and sort it out with the latest euopean radio to no provail.
does anyone have any sugestions for me? a posible fix? news from three or should i just give up on the HOX and switch phones altogether.
Click to expand...
Click to collapse
There is a thread here http://forum.xda-developers.com/showthread.php?t=1613521 and basically if you dial *#*#4636#*#* choose phone information and change set preferred network type to WCDMA only the problem is solved - for me anyway but only until restart as the setting is reset.
gffmac said:
There is a thread here http://forum.xda-developers.com/showthread.php?t=1613521 and basically if you dial *#*#4636#*#* choose phone information and change set preferred network type to WCDMA only the problem is solved - for me anyway but only until restart as the setting is reset.
Click to expand...
Click to collapse
You can make the setting permanent by instead going to "Mobile Network" in Settings, then "Network Mode" and select WCDMA Only. That sticks across reboots.
darkoroje said:
You can make the setting permanent by instead going to "Mobile Network" in Settings, then "Network Mode" and select WCDMA Only. That sticks across reboots.
Click to expand...
Click to collapse
Confirmed, Thanks mate.
i no of these fixes but what i really wanted to no is if 3 are planning a fix for the problem becasue at the moment its a joke
GetScopedx said:
i no of these fixes but what i really wanted to no is if 3 are planning a fix for the problem becasue at the moment its a joke
Click to expand...
Click to collapse
Im thinking its a htc software issue which will probably get fixed, it didnt happen with my Desire HD with same simcard.
gffmac said:
Im thinking its a htc software issue which will probably get fixed, it didnt happen with my Desire HD with same simcard.
Click to expand...
Click to collapse
it has been 2 months though and it still hasnt been fixed HTC are taking the piss with this
Also another thing I have noticed is the signal is slightly worse in a case than without.... So mine at work can be hit and miss even more. I am on Three to with the Three firmware.
It has actually been better since I got it back from HTC repair. They seemed to have changed the whole housing and battery in the report for the squeaking and moving lcd screen. Maybe they have done a better job at putting it together than from Taiwan?
Although I didnt have this exact problem with my HOX from Three…. (just had crap signal, would re-connect OK though, but was hard to get from 3g to 2g and back again sometimes) mine just had poor signal everywhere…. so much so, I cancelled the contract. Cost me £500 to get out of it…. but well worth it TBH.
S
I purchased my one x from amazon and got three to swap my sim from my desire to a micro sim. I only get loose network when im at home.
I reported the network drop to them and they got back in touch. They said that there was not a problem with my phone its just the location of my house and the distance away from the mast. After someone from the network team called me they said that we can offer you a "home hub" (for free) which connects to my home router which provides signal in my house. There is always a catch with companies. They wanted me to renew my contract as i have 2 month left. I am not going to renew as i can find cheaper sim only deals.
I guess what im trying to say is that if you have a long contract left with three file a fault online and push for the home hub.
There is no harm in asking.
Shahzad
I have the same problem with Three and at first I was just like ahh I can live with that.
Now its really starting to annoy me no signal indoors what so ever and when I leave the house will not auto connect I have to enter and exit airplane mode for it to pick up a signal again, Ive sent in a complaint will see if they get back to me.
Just a heads up the signal not reconnecting seems fixed in the latest system, custom ROM here http://forum.xda-developers.com/showthread.php?t=1601543
ROM Base 2.05.401.2
Android 4.0.4

Data "stalling"

I don't really know to describe this problem better. I'm running CM10 (lately AOKP's latest build) with default kernels. I've flashed all the radios and tried a bunch of them in solid LTE coverage, I seem to have the same problem every time, which is the data seems to "stall."
It will show full signal, and then if i click a link, it will sort of just sit there, not really doing anything. Eventually it may load, or i give up in patience. Any one have any ideas?
eallan said:
I don't really know to describe this problem better. I'm running CM10 (lately AOKP's latest build) with default kernels. I've flashed all the radios and tried a bunch of them in solid LTE coverage, I seem to have the same problem every time, which is the data seems to "stall."
It will show full signal, and then if i click a link, it will sort of just sit there, not really doing anything. Eventually it may load, or i give up in patience. Any one have any ideas?
Click to expand...
Click to collapse
I am using at&t stock rom and not yet rooted. Even I have the same problem. Tried to disable and enable data from the notification but did not help. But, when I turn on the wifi, and turn off the wifi again, it works fine. When wifi is turned on phone disables the data and try's to connect to wifi or shows the available networks, but I don't connect and I turn off the wifi, phone reconnects to the at&t data again and then it works fine. Not sure why.
kk0813 said:
I am using at&t stock rom and not yet rooted. Even I have the same problem. Tried to disable and enable data from the notification but did not help. But, when I turn on the wifi, and turn off the wifi again, it works fine. When wifi is turned on phone disables the data and try's to connect to wifi or shows the available networks, but I don't connect and I turn off the wifi, phone reconnects to the at&t data again and then it works fine. Not sure why.
Click to expand...
Click to collapse
I can't even run a speed test because it just sits there. Web pages "load" but wind up stalling. Sometimes they finish, sometimes they don't. I have no idea what's causing it. What modem are you on?
eallan said:
I can't even run a speed test because it just sits there. Web pages "load" but wind up stalling. Sometimes they finish, sometimes they don't. I have no idea what's causing it. What modem are you on?
Click to expand...
Click to collapse
May be a good time to contact your cell phone provider for a replacement.
I was on a cross country road trip running CM9 on my GS3 and I kept running into the same thing. A temporary fix was to reboot the phone. Since I got back, I flashed SlimBean and I haven't seen the issue again.
In my case, I think its the SIM card. I used Google Maps/Navagation on my HTC G2 (using a micro SIM adapter) and my phone got HOT, I mean burn your fingers hot (upwards of 57 degC to 60 degC).
If it happens again I'm going to bring my SIM card back to ATT and have them replace it. I did some googleing and it seems like this is common with the Verizon variants of the GS3.
fortesquieu said:
May be a good time to contact your cell phone provider for a replacement.
Click to expand...
Click to collapse
That's the next step... it means reflashing, and waiting for samsung to fix it though, which sucks a lot.
ive had this same problem and it would piss me off! i found out that busybox was the culprit. i uninstalled busybox and cleard my cache in recovery and all was well once again. if any of yall have busybox installed you may look into my solution.
I recently been having this issue also. But mine is a little bit different. Like my phone will say I am connected to "H" for data but when I load a Page it slightly lags switches to H+ and boom Internet works. When I stall for more then 5 minutes it switches back. I'm not sure if it's some battery conserving feature or what but I have no problem against at.
Transmitted from my GALAXYSIII running Jelly Bean. XDA premium

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