How to get a new phone? - Samsung Epic 4G Touch

So i have the epic 4g and i'm looking to upgrade to the epic touch 4g. I dont have an upgrade on my account until october 2012, but the other line on my account has an upgrade on october 1st this year. I went to a corporate sprint store and they told me that they dont have the ability to upgrade my phone using another lines upgrade anymore. Any way around this without paying 500$?

Upgrade the other line and when you get home call customer service and have them switch the phone numbers.
Sent from my PC36100 using Tapatalk

Just upgrade the line thats eligible at Best Buy or Radio Shack and then call sprint customer service to do an ESN swap on the phones, placing your old phone on the upgraded line and the new phone on your number. That is assuming the person using the other line is okay with having your old phone.
Sent from my SPH-D700 using XDA Premium App

anyone think if i went this Saturday to sprint which would be the 17th they would push my upgrade up by 14 days or am i pushing it?

brfitzp said:
anyone think if i went this Saturday to sprint which would be the 17th they would push my upgrade up by 14 days or am i pushing it?
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Click to collapse
I'm pretty sure they will have no problem with this as its only two weeks but really it depends who you talk to...

Related

URGENT! Evo Sprint question!

Alright, so due to Sprint's new policy of premiere customers I won't be able to upgrade this june like I normally would(for 1 year upgrdae)
So i decided to buy a clean ESN HTC EVO Shift 4G via eBay.
My plan was to, buy the evo shift, which I did, and sell my evo on ebay.
but now, maybe I'm just paranoid... but will I be able to activate the Shift when I get it in the mail?
How does that work with sprint? would they not let me? hellpp??
thanks!
Yea you will be able to activate it as long as it has a clean esn
Sent from my PC36100 using XDA App
rejectedkid said:
Yea you will be able to activate it as long as it has a clean esn
Sent from my PC36100 using XDA App
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phew, okay. Thank you. I wasn't sure...
You can swap out your phone for the evo shift no problem as long as the esn is clean and the phone is not active on another account. I would wait to make sure. Get the shift running before you sell yours.
Sent from my PC36100 using XDA App
derik123derik123 said:
Alright, so due to Sprint's new policy of premiere customers I won't be able to upgrade this june like I normally would(for 1 year upgrdae)
So i decided to buy a clean ESN HTC EVO Shift 4G via eBay.
My plan was to, buy the evo shift, which I did, and sell my evo on ebay.
but now, maybe I'm just paranoid... but will I be able to activate the Shift when I get it in the mail?
How does that work with sprint? would they not let me? hellpp??
thanks!
Click to expand...
Click to collapse
Not only will sprint let you, they'll even help you. Of course. Why wouldn't they?
You can call them and tell them you bought a Shift and you want to activate it and they'll help you out no trouble at all.
I bought out the remainder of my contract to receive full upgrade early. For me 6 months remaining cost $65 to save $250 on new evo.
Cancel Sprint Contract
So if I cancel my sprint contract and pay the final bill succesfully, including the cancellation charges, I will be able to sell my EVO as having a 'clean' ESN?
The only way you get a bad esn is if you don't pay your bills, and sprint has to shut off your account themselves, or if you report it stolen..if you switch phones through contract, you won't get a bad esn.
Thx for the info. That's what I thought but wanted to make sure I didn't misrepresent myself.
sent from my Ginger EVO

[Q] Did you upgrade your phone @ Walmart?

Ok, so this question is for people that used an upgrade and bought the SGS2 @ Walmart. Or any other phone at that.
Story -
I upgraded one of my lines(my sisters') and got the SGS2. The line I upgraded didn't have a data plan on it.
I knew that once upgrading I was gonna at least have to pay a minimum of $10 for the 4G plan even though I was gonna use the phone on a different line(my own).
I told that to the Walmart girl, she activated the phone, she said I was gonna get billed for the activation fee, did all the paperwork and went about my business. However she never did link the new sim card to the upgraded line.
So once I got home I activated the new sim card on (my line) and started using the SGS2. Not once did I put in the sim card of the actual line (my sisters') on the phone.
So now two months later, I still have an upgrade on the same line, I haven't had an upgrade fee or been charged for the data (which I don't even know if it got activated because the phone on that line is just a basic Samsung Gravity) and haven't tried to use the internet.
Question?
So how long did it take you to finally see it (fees)on your phone bill?
Do I not have any fees because the phone got linked to a different line than the one purchased on?
At this point it seems I bought the phone at Walmart at the full upgrade price without actually upgrading the line and no added fees (data fee, upgrade fee)
I'm curious because I thought by now I would of had those fees on my bill and that line would no longer be eligible for an upgrade.
Has anyone else had this experience at Walmart buying a phone?
#Havingablast w/ my SGS2
Actually sounds like a Tmobile mistake. My little sister and her husband got an upgrade on both of their lines a few months ago. The upgrades never showed on their account and they still both have an upgrade. And, they got an upgrade mid last year, which also never showed on their account. So they've had 2 upgrades in a year and still have a full upgrade on each line. I wish they would eff my account up like that lol. But yea, it doesn't surprise me a bit.
Sent from my SGH-T989 using Tapatalk
mikeyinid said:
Actually sounds like a Tmobile mistake. My little sister and her husband got an upgrade on both of their lines a few months ago. The upgrades never showed on their account and they still both have an upgrade. And, they got an upgrade mid last year, which also never showed on their account. So they've had 2 upgrades in a year and still have a full upgrade on each line. I wish they would eff my account up like that lol. But yea, it doesn't surprise me a bit.
Sent from my SGH-T989 using Tapatalk
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Lucky them, lol. Well sounds good to me, this way I'll actually use the upgrade for my sister and give her a new phone for Christmas.
Looks like I'm gonna do all my upgrades at Walmart, lol.
#Havingablast w/ my SGS2
Oooppps.double post!
#Havingablast w/ my SGS2
The funny thing is they've told Tmobile about the mistakes and they don't seem to care. So I doubt its something that would come back on you.
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Don't talk about it anymore lol u got away with a free upgrade.. it happens sometimes even in the corporate stores
sent from my real Gs move in silence like lasagna
mbernusg said:
Don't talk about it anymore lol u got away with a free upgrade.. it happens sometimes even in the corporate stores
sent from my real Gs move in silence like lasagna
Click to expand...
Click to collapse
Ok I won't, lol. I just couldn't believe it, lol.
#Havingablast w/ my SGS2

Sprint keeps changing my contract date

I know this may not be the best place for this but and I never rant but I am pissed and figured everyone in this forum has sprint as a carrier so i would like to get some feedback. Ill try to make this short and add to it if i get any responses.
I bought eh Evo on a 2 yr contract june 2010. in sept of 2011 i bought the galaxy 2. after 3 days i returned it due to LOS. at the time of purchase i asked the rep "if i return this phone will my contract date revert back to june 2010" he said yes. well i returned the phone and a week later when i called to check my contract date it had been changed to sept 2011. I explained the situation after being on the phone for hours and having to fax over receipts and call multiple times over a months period it was "resolved". in Dec the LOS was resolved so I paid full price for the galaxy 2 at Walmart so my contract date wouldn't change. I activated the phone called a week later to check my contract date and it was still june 2011. yesterday I called to add a phone to my line but out of curiosity i asked about my contract date and was told Dec 2011. I had to search for the receipt, fax it to sprint to prove I paid full prince for it and was on the phone for 2.5 hours 3 different times. I told them prove to me that I signed another 2 year agreement. finally I just hung up because it was unbelievable that the reps had to read my notes each time I called and didn't interpret it right. so i had to explain all over again. Finally some lady called me back and resolved the problem. I was so damn pissed and she kept saying please calm down sir i understand you frustration. I calmly said no problem Ms. just tell me how this happened and I will understand. she replied " it seems someone went into the system and changed you date for no reason". My question is would you stick with sprint knowing that this has happened more than once and i have to hold on to receipts on phones that a no longer own just to prove something that was supposedly resolved? I have the receipt for my evo because i still own it and for my second galaxy 2 because I still own it but now it seems i have to keep every receipt even if i don't own the phone anymore. The only reason I may stay is because Whenever i get a tmobile phone i go over 5gb in less than 2 weeks. They have me trapped.
Unfortunately it seems like you added a line. When you add a line on sprint even if you are using your own phone, a new line comes with a 2 year contract with sprint, which to me makes absolutely no sense at all. If you had only switched the phone on to your current evo line the contract date should have remain the same, but from reading what you had wrote up there. It looks like you add a second line while paying full price for the phone.
im0rtalz said:
Unfortunately it seems like you added a line. When you add a line on sprint even if you are using your own phone, a new line comes with a 2 year contract with sprint, which to me makes absolutely no sense at all. If you had only switched the phone on to your current evo line the contract date should have remain the same, but from reading what you had wrote up there. It looks like you add a second line while paying full price for the phone.
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Click to collapse
Nope same number = same line. I used to swap out phones on a weekly basis by just changing the msl and some other number directly on the phone. and ike i said after a week or so after activating this phone i checked to make sure that my contract date didn't change and at that point it had not. someone had to have manually went into my account and changed it. the lady who finally resolved the situation even said someone did something the shouldn't have.
I has similar issues years ago and told Srint to go eff themself and went to Tmo. Only came back to Sprint because I got married and wife had them. Tmo service is much better but gotta keep wife happy.
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Sprint premier gold left overs

I know sprint premier gold is gone and it sucks
But I think I read somewhere that you would still get another one ofthe one yet upgrades if you used yours before October something of last year is this true?
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I forget the specifics, but yeah.
I upgraded in June last year and have an upgrade this June. You can check the account onliest, or simply call.

Upgrade date corrected

Up till last week Sprint has my upgrade date as June 1st 2013, they corrected it some time in the last week to Feb 2014... Did they fix every one else's or is this what I get for complaining they charged an upgrade fee even though they told me they wouldn't.
Sent from my SPH-L710...if some one helps you press the thanks button
My upgrade was never early - it's 20 months from now.
If I were you, I would've bought another SGS3 online and sold it on CL for $600.
He meant for those ppl that posted a while back ago when they got their s3. Good amount of ppl reported that their upgrade was around June 1st of 2013. I bought this off contract so my upgrade is one June 1st
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Yeah mines was changed to Feb. 2014 from June 2013.
Sent from my Jelly Beaned Kindle Fire!
sprint actually messed up my upgrade.
i purchased an upgrade for $165 through the buy up plan to get the evoLTE. ($165+$200) so i got it for a little more than $365. returned it, then sprint never reset my eligibility. so of course i called in complaining.
the rep at sprint didnt realize I was not initially fully eligible to upgrade, but reset my eligibility to the full discount! so I got the s3 for $200.
you think i was going to say something? NO! lol
Success100 said:
sprint actually messed up my upgrade.
i purchased an upgrade for $165 through the buy up plan to get the evoLTE. ($165+$200) so i got it for a little more than $365. returned it, then sprint never reset my eligibility. so of course i called in complaining.
the rep at sprint didnt realize I was not initially fully eligible to upgrade, but reset my eligibility to the full discount! so I got the s3 for $200.
you think i was going to say something? NO! lol
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So you got your $165 back?
chrischoi said:
So you got your $165 back?
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yep, they werent supposed to do that either. I was told that the $165 was non-refundable, but I got that back also

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