Premier Dead, got charge with $36 Activation Fee - Samsung Epic 4G Touch

I've always ordered phone online and got with free shipping and activation, I've ordered Epic 4G Touch today, getting free shipping but $ 36 activation fee. Since there is no more premier discount, we all have to get big hit with all junk fees.

were you charge at the store? or were they going to bill your sprint account? i walked out of the store on wed w/o the extra 36 being charged, and my sprint account doesnt show an extra $36.. yet.

The fee went to $36 today. If you got it on Wednesday it will be $18 at the most.

Let's talk gets the fee refunded until 9/20 and then starting 9/20 Amazon will have the same thing for a week.

tool2269 said:
were you charge at the store? or were they going to bill your sprint account? i walked out of the store on wed w/o the extra 36 being charged, and my sprint account doesnt show an extra $36.. yet.
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Click to collapse
I've always put all charges to my bill (BTA=bill to account) even I pick up phone or order online. Today, I order Epic 4G touch and I see the activation of $36 when I check out.

Related

[Updated 11-07-09] Tilt2 for cheap

I've tried CS, primere CS numerous times but "due to your account" so they say I can't get the phone for cheaper than 350. Is there any other way to get it for cheap? I notice Tilt 2 is on letstalk.com for $200 but I've heard horror stories about them. any other suggestions?
Edit 1:
I've been searching for the best deal to get a Tilt2. So far buying from the internet gets you the best deal because AT&T retail store and their customer service do not have a price match policy so you're stuck at paying $349.99 with $50 MIR. Few are able to buy at lower prices but had to talk to numerous CSA so YMMV. There are many websites you can buy from but only from 2 original companies, 3 if you count Amazon. All the online stores seem to point to either wirefly or letstalk.
Wirefly Advertise the Tilt 2 as "Tilt 2 Mocha" and charges $199.99 regardless plan or add a line so I'm not going to waste any time on explaining how to get the Tilt 2 Mocha for cheap. Other online stores that use wirefly that I can find are mobiledia, cellstores, Newegg, Best Buy, and Searswireless. There may be others so if you find them post it in this thread. I will occasionally update this thread.
Amazon advertise the Tilt 2 for $149.99 for new account and 224.99 for renewal in case anyone wants to know.
I will concentrate this thread on letstalk and its Subsidiaries such as intomobile, crutchfieldwireless and especially walmart. Again, there may be others so if you find them post it in this thread. I will occasionally update this thread.
Alright down to the goods.
letstalk has many prices for the Tilt2 depending on your account.
$549.99
To buy the phone out right.
$199.99
new family line 2-5
Renew family line 2-5
$99.99
New 900 minute individual plan
renew 900 minute individual plan
New 700 minute family plan line 1
renewing your family line 1 700 minutes.
Was FREE!!! but now $99.99
New 1400 minute family plan line 1
New 2100 minute family plan line 1
New 3000 minute family plan line 1
New 4000 minute family plan line 1
New unlimited minute family plan line 1
New 6000 minute family plan line 1
renew 1400 minute family plan line 1
renew 2100 minute family plan line 1
renew 3000 minute family plan line 1
renew 4000 minute family plan line 1
renew unlimited minute family plan line 1
renew 6000 minute family plan line 1
Free!!!
New 1350 minute individual plan
New unlimited individual plan
renew 1350 minute individual plan
renew unlimited individual plan
Taxes
For new accounts, letstalk pays for your sales tax. For renewal, you have to pay for the sales tax. If you live in CA or TX you pay for the sales tax of the phones full price before discount.
Additional $25 off!!! (doesn't work if you're getting the Tilt 2 for free or no equipment charge)
When you're renewing your family plan you have to upgrade 2 phones. The second phone is priced much higher than advertised price. If you have pay for the phone (not sales tax) you can try "25RAFPCVER1
" to get $25 off.
>>> 25RAFPCVER1 <<< coupon code
Additional 2-5% off your total bill!!!!!! (I dont know how many percent but most likely 2%)
set up a bing.com account
log into your bing.com account and goto shopping then cashback stores
click on W then goto walmart store.
A popup will appear that tells you "Your purchase during this visit to Walmart will earn you 2-5% cashback. Make sure you see this popup before it takes you to the walmart store.
Once you're at the walmart store goto eletronics > Cell pHones
Additional info
Don't forget to enter the $25 off coupon code.
Double check your order and make sure it is exactly what you want before you pay for it.
Do not stop at any point and finish the order by phone. If you do you will lose the bing cashback.
Instead, pay for the order online then call walmart/letstalk. It may be helpful to check on the "Order by Phone" and get the session number when you call.
bing cashback takes 60 days to clear so think of it as a rebate.
This info is good as of 11-07-09
what do they mean by due to your account? is something wrong with ur account?
I wasnt even eligible for upgrade and i got it for 249 and a 50 MIR
xdeslitx said:
what do they mean by due to your account? is something wrong with ur account?
I wasnt even eligible for upgrade and i got it for 249 and a 50 MIR
Click to expand...
Click to collapse
How did you manage to get that price. Even I am not eligible to for an upgrade. I contract is till next year Nov. I called the CS several times, and managed to get the price for 350 + 18 (upgrade fee) + tax + new 2 year contract from the day I buy the phone. Yesterday I was not able to order it as all the systems where under maintenance.
When is your contract going to end?
Maybe they changed the price since its available for everybody now and its listed in the website.
I got it before it officially came out. Just kept calling premier even though im not premier.
I guess YMMV...depends on how nice ur CSR that you talk to is.
I had to talk to many people before I even got someone who knew about the phone.
There's nothing wrong with my account. I have a primere account with pretty good monthly discount. I guess since I get monthly discount, they wont discount the phone.
Just got off the phone with Premier CS... told them to price match walmart.com's $199 upgrade price (which they did)...they also waived my upgrade fee and gave me free overnight shipping ...I still plan on sending in the $50 MIR...and I managed to keep my 2 year old cheaper rate plan all in the process.
UTZorro said:
Just got off the phone with Premier CS... told them to price match walmart.com's $199 upgrade price (which they did)...they also waived my upgrade fee and gave me free overnight shipping ...I still plan on sending in the $50 MIR...and I managed to keep my 2 year old cheaper rate plan all in the process.
Click to expand...
Click to collapse
Another example of YMMV...it just depends who you talk to and how now they want to be when you talk to them
cproaudio...dont be fooled!!! I got the deal in my above post and I have a 24% monthly discount
Just keep trying you'll find someone who will match the price for you eventually
im sorry, but what is this company you are trying to order from? do you have a link?
husker91 said:
im sorry, but what is this company you are trying to order from? do you have a link?
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Click to collapse
AT&T Premier... but if you dont have a business acct with them, you can always go to www.walmart.com
UTZorro said:
AT&T Premier... but if you dont have a business acct with them, you can always go to www.walmart.com
Click to expand...
Click to collapse
Even if you dont have a business acct you can still order from premier...thats how i got mine last week and i dont have premier
Forget AT&T and just get it from Walmart. Right now the phone is around $100 with a plan.
http://www2-walmart.letstalk.com/product/product.htm?prId=35844
cproaudio said:
I've tried CS, primere CS numerous times but "due to your account" so they say I can't get the phone for cheaper than 350. Is there any other way to get it for cheap? I notice Tilt 2 is on letstalk.com for $200 but I've heard horror stories about them. any other suggestions?
Click to expand...
Click to collapse
I just did this through walmart which redirects to letstalk.com, what are the horror stories?
Methadras said:
I just did this through walmart which redirects to letstalk.com, what are the horror stories?
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Click to collapse
Dont worry go ahead and order because i have ordered phones from them as well as my buddies but make sure stay on the same plan for 181 days else they will do the charge back since they will not get their commission from ATT. As long as you dont play around with the rules you will be just fine
Methadras said:
Forget AT&T and just get it from Walmart. Right now the phone is around $100 with a plan.
http://www2-walmart.letstalk.com/product/product.htm?prId=35844
Click to expand...
Click to collapse
Is there a way to do this while staying on the current plan you have? The current plan I have is a 1100 minute family plan for $70 that is no longer available. The site has "2-yr service contract renewal" as an option, but when I select it I still get brought to the plan selection screen.
vikramdhani said:
Dont worry go ahead and order because i have ordered phones from them as well as my buddies but make sure stay on the same plan for 181 days else they will do the charge back since they will not get their commission from ATT. As long as you dont play around with the rules you will be just fine
Click to expand...
Click to collapse
Yeah, I don't plan on moving around. I've been with this plan for nearly 10 years when it used to be Pac Bell Wireless. However, in the order confirmation email I just got, they do show that I will be charged $80 for my contract extension. I don't understand why I'm being charged for the same plan I already have. Looks like I'll have to call AT&T and walmart/letstalk about this and get it sorted.
adawg120 said:
Is there a way to do this while staying on the current plan you have? The current plan I have is a 1100 minute family plan for $70 that is no longer available. The site has "2-yr service contract renewal" as an option, but when I select it I still get brought to the plan selection screen.
Click to expand...
Click to collapse
That I don't know. However, I was on the 700 minute family plan and then I put my kid on it and bumped it to the 1400 plan, but I've been on that plan for a couple of years. The difference in cost between 1100 and 1400 is $10, but you should call them and see if you can just get the phone. That's what I did, but you have to be clear that you just want to extend your current contract, not get charged for the extension, and just get the phone only. Pay attention to the invoicing you get through email and make sure there are no extra charges.
Most problems are people trying to 'cheat' the system for the lower price.. others are just bad luck (product damaged in transit, for instance.. or defective unit)
Orrr someone doesn't remember exactly when they got the phone and then they switch to a family plan, or lower their minutes, and get a $300 charge on their credit card a few days later... which is nearly impossible to 'fix' since you can't force at&t to repay the 'store' the commission...
That said, if you're smart (and a bit lucky) you can make out like a bandit.
Methadras said:
I just did this through walmart which redirects to letstalk.com, what are the horror stories?
Click to expand...
Click to collapse
Here's one. I bit the bullet and ordered the phone yesterday. The website shows $199.99 but backordered til 10/23. I got a text today saying that my smartphone is activated and if smartphone data plan is omitted, an appropriate data plan will automatically added to my plan. I dont care about the data plan because I already have it for my tilt. Today I check this thread and someone posted a new price of $99.99. I checked the walmart letstalk site, sure enough the price is 99.99. I called the lady that took my order. She basically told me to phuq off since the phone has already shipped. She said I can try customer service and I did. Again she said once the phone is shipped theres nothing she can do. I told her that I want to cancel the order. She said go ahead. She kept trying to hang up the phone by saying is there anything else I can help you with. I said yeah you can refund me $100. SHe said no but anything else?
Some people might say you ordered it at 199.99 why are you *****ing about the price now. I'm *****ing because the order was placed less than 24 hours ago. The phone was backordered til the 23. sales lady told me that they would ship both phones at once. I was under the impression that I have til 23rd to change my order because the site listed it as backordered til 23.
Now I have to cancel my order, ship the phone back, wait til my account is reverted back to upgradable status and reorder the phone again which will probably take 2-3 weeks.

[Q] Student Rate and Amazon deal...

Anyone gone through StudentRate.com?
Going through StudentRate.com, which then links you to Amazon Wireless, the phone can be had for $149.99 (which isn't great) but what IS great is that you get 23% off your monthly bill. I'm wavering here, not sure if I should keep my Letstalk order or not. Overtime the StudentRate deal is definitely cheaper.
i was thinking the same thing. i currently get 15% off, but the 23% off would save me about $10 or so a month more. I just wasnt so sure on how that site worked.
I cancelled my letstalk.com order and went through student rate. I called them and they told me it was 23% off. You just need to email them some info about the order and your account. They told me it would take a couple of billing cycles for it to show up.
javamaddie said:
I cancelled my letstalk.com order and went through student rate. I called them and they told me it was 23% off. You just need to email them some info about the order and your account. They told me it would take a couple of billing cycles for it to show up.
Click to expand...
Click to collapse
How long ago did you cancel your LetsTalk order?
00Soul said:
How long ago did you cancel your LetsTalk order?
Click to expand...
Click to collapse
About 2 hrs ago.
can I do it if Iam not a student as well and get the monthy discount?
hayaticik said:
can I do it if Iam not a student as well and get the monthy discount?
Click to expand...
Click to collapse
I'm not sure. I've seen Google results where people say you can. Do you have a .edu email address?
I just cancelled Letstalk and went with Wirefly through StudentRate (same deal as their Amazon one 23% off monthly bill) and haggled for about 40mins over their online chat to get them to give me free saturday delivery.
I was told that the 23% discount from SR is hard to get (usually 15%). I don't know what the current rate is now for my school. I was going to order from them but then I went to my Sprint store and the manager offered me something I couldn't refuse:
20% off per month, $25 off on every phone, 20% accessories, and then stack with the port credit of $125 per smart phone; that's killer.
Wow, new customers are definitely valuable to Sprint. I don't think they would have given a current customer such a deal.

Cost and when bill is due?

Hi im just wondering i want to buy the sprint version of the sII, and i just want to know when will the first phone bill be do. I will be switching from cricket to sprint. Im ordering it off amazon wireless. Depending on the answer i may have to wait till next week.
ShinigamiH4ck3r said:
Hi im just wondering i want to buy the sprint version of the sII, and i just want to know when will the first phone bill be do. I will be switching from cricket to sprint. Im ordering it off amazon wireless. Depending on the answer i may have to wait till next week.
Click to expand...
Click to collapse
The device itself varies from about $50 to $100 with contract. Sprint, like all other carriers, will bill you a month in advance so the first bill is usually double the expected depending on the plan you choose.
Also, keep in mind that Sprint will also bill you prorated on your bill cycle, for example, if your bill starts on the 25th they will bill you for these 4 days that you have service (starting today, the 19th) on plus one month in advance plus the current month. So say your plan is $75 per month, your first bill would be $75 (advance) + $75 (regular) + $75 * 4/30 (4 days in service) = $160 + taxes and fees. Afterward, your bill should be around the original $75 plus taxes and fees every month.
Keep in mind that they do a credit check so you might be expected to pay a deposit per line depending on your credit.
Your Billing cycle will depend on the day you sign up. After you sign up you will receive a bill within a week or two. The first bill will include your first month of service in advance, activation fees, peroration charges and all of those utility taxes we all love. So its usually higher than the others. You will have about three Weeks (I may be wrong here) to pay it. Sprint CS is usually able to give you a pretty close estimate of the amount and the due time if you call them. Hope this helped a bit. Welcome to the SGSII community.
Sent from my SPH-D710 using XDA App
your 1st bill will be huge because you are either getting prorated for the month you are in and then charged for the next month + all the act fee, taxes, and **** they tack on. or you get charged for 2 full months. 1st bill is always brutal.
Guess I'm waiting till next week then.thanks for the help people.the thanks button will be hit
Sent from my SPH-D700 using XDA App
Just to add: Ask about Employer Discounts
The hospital I use to work at was in the Sprint database so I was able to knock off about $25 a month from my bill. In this economy every little bit counts.

Thank you, T-Mobile (making good T-Mobile's error)

Tuesday evening, my wife and I upgraded and extended our contracts. Or, we thought we did. As it happens, however, the T-Mobile representative put through the contract extension but not the new Galaxy S IIIs. (We were to pay $79.98 for each 16GB phone; get a $10 monthly loyalty discount; and keep our 14% AAA monthly discount. The phones were supposed to be delivered no later than tomorrow (Friday).)
When the phones did not come today (Thursday) and I did not find a record of the phone upgrades at myTMobile, I called. Long story short, and I was on the phone for over 50 minutes (both talking and on hold), I accepted the following offer:
1. Two 32GB S IIIs for $79.98 each.
2. Free express delivery, most likely next Monday.
3. One month free service.
4. A $50.00 credit.
5. The same $10.00 loyalty credit and 14% discount.
I spoke calmly and reasonably. The T-Mobile representative was friendly and helpful. I infer her supervisor, whom she consulted more than once, was equally helpful.
RebDovid said:
Tuesday evening, my wife and I upgraded and extended our contracts. Or, we thought we did. As it happens, however, the T-Mobile representative put through the contract extension but not the new Galaxy S IIIs. (We were to pay $79.98 for each 16GB phone; get a $10 monthly loyalty discount; and keep our 14% AAA monthly discount. The phones were supposed to be delivered no later than tomorrow (Friday).)
When the phones did not come today (Thursday) and I did not find a record of the phone upgrades at myTMobile, I called. Long story short, and I was on the phone for over 50 minutes (both talking and on hold), I accepted the following offer:
1. Two 32GB S IIIs for $79.98 each.
2. Free express delivery, most likely next Monday.
3. One month free service.
4. A $50.00 credit.
5. The same $10.00 loyalty credit and 14% discount.
I spoke calmly and reasonably. The T-Mobile representative was friendly and helpful. I infer her supervisor, whom she consulted more than once, was equally helpful.
Click to expand...
Click to collapse
Damn, I wish I paid $79.98 for my S3 lol.
Good to see they handled your situation appropriately.
Haha who wouldn't. I paid 380$, let's trade haha.
That's good karma op, usually the person would have overreacted but like you pointed out you did it in a calmly fashion.
Sent from my SGH-T999 using Tapatalk 2
The 16 GB ones are going to be free with MIR starting tomorrow (Friday). Still a good deal.
Kama45 said:
The 16 GB ones are going to be free with MIR starting tomorrow (Friday). Still a good deal.
Click to expand...
Click to collapse
I was generally aware of "Magenta Days." The T-Mobile representative told me, perhaps incorrectly, that only the down-payment on the Value plans is being waived. The 16GB phones, therefore, would have cost $400 each.In any case, after factoring in the two discounts I would have lost by switching, it seemed to me I was being offered a fair, indeed possibly a superior, deal.
RebDovid said:
Tuesday evening, my wife and I upgraded and extended our contracts. Or, we thought we did. As it happens, however, the T-Mobile representative put through the contract extension but not the new Galaxy S IIIs. (We were to pay $79.98 for each 16GB phone; get a $10 monthly loyalty discount; and keep our 14% AAA monthly discount. The phones were supposed to be delivered no later than tomorrow (Friday).)
Click to expand...
Click to collapse
I went through a similar situation, they upgrade the contract but then never do the phone, or they charge you full retail price. So then you have to call again and hope you get a good rep (they are about 1 in 5) who can help, most of the call center is clueless. So then they also need a manager to approve anything over $150 back to your acct. So, keep checking your mytmobile, you may end up seeing full retail price on there. Also check your data plan if you have grandfathered, they might mess that up too.
But I was honestly surprised, they appear to be fixing things as was originally agreed upon in the first place. So there are a few good people at the call center. (LOL, one exec brags about how he consolidated 14 customer support call centers down to just 2)
What? The phones will be free tomorrow? I just got mine like 5 days ago and I paid $200 before Mir. I wonder if I can get them to credit me the difference since in still in the 14 day return window?
jackpearce said:
What? The phones will be free tomorrow? I just got mine like 5 days ago and I paid $200 before Mir. I wonder if I can get them to credit me the difference since in still in the 14 day return window?
Click to expand...
Click to collapse
Possibly but you can always return within 14 days and go to a different store and get the magenta days deal
Sent from my Galaxy Nexus using xda premium
There is some restocking fee when I asked before about getting something during father's day.
Is the Magenta sale only apply to Value plan? T-mo new policy is to call something "free" but they are only
talking about the downpayment. Their new scam is to relabel all phone pricing as downpayment and then
month installments.
So, yes the phone 20 monthly payments of $20 and a $150 down, you are getting $150 off, but still owe $400.
How long have you had that AAA discount? Is it grandfathered because that's not the AAA discount I got..
That is the AAA discount I get as well, I just got a 32GB GS3 for $179.99 with the 50MIR, I am on a grandfathered 1200minute myfave plan with 5GB data
The AAA discount now is one free month and no activation fee. Wtf.
psykhotic said:
The AAA discount now is one free month and no activation fee. Wtf.
Click to expand...
Click to collapse
really? I did the AAA thing about 2 years ago so I am not sure when they changed it but right now its either a 14 or 16% discount off everything except taxes and fees
I'll do a live chat tomorrow because that really blows lol.
psykhotic said:
How long have you had that AAA discount? Is it grandfathered because that's not the AAA discount I got..
Click to expand...
Click to collapse
Since T-Mobile was Voicestream. What's your discount?
RebDovid said:
Since T-Mobile was Voicestream. What's your discount?
Click to expand...
Click to collapse
Waived activation/ 1 free month.
Do you guys if those deals are available for upgrade too? cause I am currently eligible for an upgrade
Sent from my SGH-T989 using xda app-developers app
Any news on this front?
Sent from my SGH-T999 using xda premium

What's the best place to buy this phone off contract?

I went to a corporate Sprint store to buy the gn2. They would only sell the device with an activation fee. Is there anywhere else I can buy the device new without having to pay an activation fee?
DarkManX4lf said:
I went to a corporate Sprint store to buy the gn2. They would only sell the device with an activation fee. Is there anywhere else I can buy the device new without having to pay an activation fee?
Click to expand...
Click to collapse
If you are paying full price, with no contract renewal, then buy it at a third party or retailer store, the act. Fee isn't required on those type of transactions. If you are buying at a Corporate location they may not be able to bypass the Act. fee.
Act. fee is what fee exactly? I bought it full price at a corporate store without contract and I paid $649.99 + tax and it came out to around $690.
I bought mine off Craigslist for $600 and activated it online at Sprint.com under my account. No activation fees here.
The guy has more. PM me if interested.
An Act. fee is an activation fee of $36.00 plus tax that you get billed on your account for upgrading or adding a new line onto your acount. This will get billed, so you don't pay for this in store. There is NO act fee when buying the phone w/o a contract so don't worry about that being carged because you are not extending any contract.
On a side note if you are extending your contract (upgrading or setting up a new line) if you are a member of a credit union bank, you can get the Sprint rep to add this discount to your account and it will waive all act fee's for any line on your account as well as give you a 10% discount off your bill every month. It takes about a month or two to apply to your account so if you do not have the discount already then the act fee will most likely be credited back to your account on the second bill you get after you upgrade.
got mine for $425 on craigslist, try your luck there
i got mine off of ebay.
sbuxreg said:
i got mine off of ebay.
Click to expand...
Click to collapse
I got mine off ebay as well for $650. Not too bad. I tried Craigs list in my area and no one had it for sale.

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