Please help htc desire restarts but not heating - Desire Q&A, Help & Troubleshooting

Please can someone help me I got the htc desire which keeps restarting on its own every 5 minutes the gets stuck at htc white screen and keeps restarting at same screen until I pull out the battery for 10 min then starts normal and repeats everything again. I have read many threads about the problem but mine is not heating up it stays at 24degrees. Its running official Gingerbread 2.3.3 and not rooted complete stock. Please help! Thanks!

Tried a factory reset?
Sent from my HTC Desire using XDA App

Hi thanks for the fast replay. I have tried Factory reset many times, but did not help. I have upgraded from 2.2 to 2.3 but also didn't help. The phone at the moment has been sting on the desk connected to the pc charging at 24.5degrees and hasn't restarted for more than 15 min, but when I start playing with it its going to restart. Thanks!
---------- Post added at 01:23 PM ---------- Previous post was at 01:17 PM ----------
UPDATE as soon as I picked up the phone from the desk just restarted without even unlocking it.

Loose battery connection?
Sent from my HTC Desire using XDA App

Hi Thanks, but the battery stays really steady does not seem to be loose. I even tried putting peace of paper between the battery and the cover, but still no luck.

Maybe contact HTC
Sent from my HTC Desire using XDA App

Thanks for helping! My warranty has expired, but I will contact them and see what happens. Thanks
---------- Post added at 02:02 PM ---------- Previous post was at 01:57 PM ----------
Hi I think it has something to do with the WiFi because the phone just sits on the desk connected to the PC charging for a while not restarting but as soon as I turned the WiFi on restarted right away.

skull2 said:
Thanks for helping! My warranty has expired, but I will contact them and see what happens. Thanks
Hi I think it has something to do with the WiFi because the phone just sits on the desk connected to the PC charging for a while not restarting but as soon as I turned the WiFi on restarted right away.
Click to expand...
Click to collapse
It has 2 year warrenty, even if you got it when first released it will have
a good few months left

Hi I have been searching for the proof of purchase the whole day and I couldn't find it. Is there any other way htc going to repair it without proof of purchase?

skull2 said:
Hi I have been searching for the proof of purchase the whole day and I couldn't find it. Is there any other way htc going to repair it without proof of purchase?
Click to expand...
Click to collapse
When I sent mine for repair it they didnt ask for any proof of purchase.
I think they just check the IMEI / serial against their database to see when
it was sold and whether its been reported as stolen etc

Proof of purchase is not required but not all phones have 2 year warranty. Just call HTC and see what they say our contact them online, the response time I experienced was within 1 working day.

Thank you very much!

Related

HTC Desire HD cannot turn on

My 6 months old HTC Desire HD suddently died yesterday. I tried every way to turn it on, it just does not work:
1. Recharge the battery for the whole night and it is not turned on. The recharging light is not on when it is recharged.
2. Try with a backup battery. I still does not turn on
3. Try to hard reset, still does not turn on.
The worst thing is that my phone was bought in South Korea, and I am currently in the US. Called HTC US customer service center, they just does want to help. The funny thing is one of its staffs spent 20 minutes trying to find a phone number for me but could not find it.
Does anybody know what the problem could be? Is it a hardware failure?
BTW, I will not buy ANY HTC product for its bad warranty and customer service.
dzshopping said:
My 6 months old HTC Desire HD suddently died yesterday. I tried every way to turn it on, it just does not work:
1. Recharge the battery for the whole night and it is not turned on. The recharging light is not on when it is recharged.
2. Try with a backup battery. I still does not turn on
3. Try to hard reset, still does not turn on.
The worst thing is that my phone was bought in South Korea, and I am currently in the US. Called HTC US customer service center, they just does want to help. The funny thing is one of its staffs spent 20 minutes trying to find a phone number for me but could not find it.
Does anybody know what the problem could be? Is it a hardware failure?
BTW, I will not buy ANY HTC product for its bad warranty and customer service.
Click to expand...
Click to collapse
So you can't boot to bootloader? Hold vol down and power it.
Even though you bought it from S Korea, you should be able to get it to warranty repair with your phones IMEI code only. You could also try contacting the store you bought the phone from if possible.
No, even I tried the hard reset at you mentioned, it didn't work.
Also, I have called HTC US customer service for few times. As I said Htc's customer service is so terrible. They just don't care about you at all. They let you to get it repaired where you buy it. But the problem is that I will stay in the US for few months so I don't have a chance to use the phone any more.
Maybe I will switch to iPhone on 10/4...
Thanks for your reply and the information.
ILD3O said:
So you can't boot to bootloader? Hold vol down and power it.
Even though you bought it from S Korea, you should be able to get it to warranty repair with your phones IMEI code only. You could also try contacting the store you bought the phone from if possible.
Click to expand...
Click to collapse
dzshopping said:
No, even I tried the hard reset at you mentioned, it didn't work.
Also, I have called HTC US customer service for few times. As I said Htc's customer service is so terrible. They just don't care about you at all. They let you to get it repaired where you buy it. But the problem is that I will stay in the US for few months so I don't have a chance to use the phone any more.
Maybe I will switch to iPhone on 10/4...
Thanks for your reply and the information.
Click to expand...
Click to collapse
You should e-mail the HTC customer support one more time. It's often better to email them so they can look into the problem better, without the need to talk on phone at the same time.
The mail could also be forwarded to a technical department. Instead of the mostly useless people on so called "front line" of the phone customer service.
I don't mean to insult anyone personally. Big companies just do hire almost anyone to "first wave" and all the people who are really experts on phones are on so-called "second wave" where to the problems are sometimes forwarded.
Thanks for your tips. I am going to send the e-mail right now.
ILD3O said:
You should e-mail the HTC customer support one more time. It's often better to email them so they can look into the problem better, without the need to talk on phone at the same time.
The mail could also be forwarded to a technical department. Instead of the mostly useless people on so called "front line" of the phone customer service.
I don't mean to insult anyone personally. Big companies just do hire almost anyone to "first wave" and all the people who are really experts on phones are on so-called "second wave" where to the problems are sometimes forwarded.
Click to expand...
Click to collapse
No useful information from your first post ? What happens when you turn on the phone ? White screen ? Can you go to bootloader mode ?
In my opinion two things are possible - the ROM memory is very badly damaged (hardware issue) and have to pay to repair it . The second - the ROM/Build is broken and have to preinstall it. Unfortunatelly I don't know is it possible only by cable. If the case was for the good old HD2 it's easy, but no easy way for DesireHD.
So, go to a service, pay to someone to flash the phone (in a special box). In Bulgaria that will cost you 20 euro (about 30$), but it USA - no idea.
P.S. I mean unofficial customer service. In official HTC service will take you much money and you may have a problems. Don't worry - in the official service can't realize, that the phone is flashed in unofficial way.
No, when the phone is turned on, there is just nothing shown on the screen. It is like a brick. That is really wired.
tihomirone said:
No useful information from your first post ? What happens when you turn on the phone ? White screen ? Can you go to bootloader mode ?
In my opinion two things are possible - the ROM memory is very badly damaged (hardware issue) and have to pay to repair it . The second - the ROM/Build is broken and have to preinstall it. Unfortunatelly I don't know is it possible only by cable. If the case was for the good old HD2 it's easy, but no easy way for DesireHD.
So, go to a service, pay to someone to flash the phone (in a special box). In Bulgaria that will cost you 20 euro (about 30$), but it USA - no idea.
P.S. I mean unofficial customer service. In official HTC service will take you much money and you may have a problems. Don't worry - in the official service can't realize, that the phone is flashed in unofficial way.
Click to expand...
Click to collapse
I have sent an e-mail to HTC support. Let's see what they will tell me.
If the answer is to bring the phone to Korea for servicing, send it via mail to a friend of you. It will cost you much lower, than paing in USA.
HTC DESIRE HD not turn on after replacement touch screen
Hi, I am have this device HTC DESIRE HD. This device not turn on after replacement touch screen. after pressing the power button is activated vibrator, but the display does not light up. Please help me
SKmacintosh said:
Hi, I am have this device HTC DESIRE HD. This device not turn on after replacement touch screen. after pressing the power button is activated vibrator, but the display does not light up. Please help me
Click to expand...
Click to collapse
If HTC replaced your touch screen send it back to them,if you replaced the touch screen then you have to open again and make sure that everything is well connected or may be your new screen is bad
Sent from my Desire HD using xda premium
You say the led doesn't come on when charging?
Have you tried another charger?
Sent from my HTC Desire HD A9191 using xda app-developers app
Try connecting the phone to the computer via USB. If it enumerates under QHUSB_DLOAD then you either need JTAG or motherboard replacement.
Maybe someone can help me with my DHD, i could't find a thread with my problem....
My DHD wo't turn on, but it happend in another way...
I just wanted to go back to Stock via PD98IMG.zip. So I put the file on sdcard and booted into Bootloader.
When it started installing the zip, it just got freezed after updating the Bootloader, so I took out the battery.
Now the DHD won't start,not normaly, not bootlaoder and not recovery, and when i try to do a hard reset, the phone is vibrating 5 times an the led is getting green, but the screen is black -.-
I can charge the phone, but it just don't start.
Any solution for this problem??
MisterPlus said:
Maybe someone can help me with my DHD, i could't find a thread with my problem....
My DHD wo't turn on, but it happend in another way...
I just wanted to go back to Stock via PD98IMG.zip. So I put the file on sdcard and booted into Bootloader.
When it started installing the zip, it just got freezed after updating the Bootloader, so I took out the battery.
Now the DHD won't start,not normaly, not bootlaoder and not recovery, and when i try to do a hard reset, the phone is vibrating 5 times an the led is getting green, but the screen is black -.-
I can charge the phone, but it just don't start.
Any solution for this problem??
Click to expand...
Click to collapse
What PD98IMG.zip did you use?
This one is which I used to flash it: http://forum.xda-developers.com/showthread.php?t=905003
But I also just found a video on youtube which might help me, but I am not sure... : http://www.youtube.com/watch?v=5LUmUaxwue4
Edit:
Oh, the solution I found on Youtube is just to hard to make.... I thougt it would be easier, but it seems I can't do anything to repair it....
---------- Post added at 06:26 PM ---------- Previous post was at 05:33 PM ----------
Now I know what happend to our Phone!!!
The HBOOT on our phone is damaged or it had an incorrect installation of it, so that the phone is bricked.
The solution for this problem is, that you can send your phone to mobiletechvideos (just google it) and they have the necessary components and software, which can repair your phone. But it will cost you some dollars, but at least it isn't so expensive so that you can live with it, so I think.
MisterPlus said:
This one is which I used to flash it: http://forum.xda-developers.com/showthread.php?t=905003
But I also just found a video on youtube which might help me, but I am not sure... : http://www.youtube.com/watch?v=5LUmUaxwue4
Edit:
Oh, the solution I found on Youtube is just to hard to make.... I thougt it would be easier, but it seems I can't do anything to repair it....
---------- Post added at 06:26 PM ---------- Previous post was at 05:33 PM ----------
Now I know what happend to our Phone!!!
The HBOOT on our phone is damaged or it had an incorrect installation of it, so that the phone is bricked.
The solution for this problem is, that you can send your phone to mobiletechvideos (just google it) and they have the necessary components and software, which can repair your phone. But it will cost you some dollars, but at least it isn't so expensive so that you can live with it, so I think.
Click to expand...
Click to collapse
Ok, chill. didn't you read this?: DO NOT USE THIS IF YOUR PHONE CAME WITH GINGERBREAD
So you messed the bootloader. There is no jtag for HTC devices. Hboot fix is not easy nor fast. Pull the battery and put it back. Keep pressing power + volumen down until you get to the white splash screen. That might take a while, but you will eventually get to hboot. If you manage to get to hboot just let me know and i will lend you a hand.
glevitan said:
Ok, chill. didn't you read this?: DO NOT USE THIS IF YOUR PHONE CAME WITH GINGERBREAD
So you messed the bootloader. There is no jtag for HTC devices. Hboot fix is not easy nor fast. Pull the battery and put it back. Keep pressing power + volumen down until you get to the white splash screen. That might take a while, but you will eventually get to hboot. If you manage to get to hboot just let me know and i will lend you a hand.
Click to expand...
Click to collapse
Okay, I'll give it a try to enter HBOOT... I will post then if i could get in there
---------- Post added at 08:54 PM ---------- Previous post was at 08:30 PM ----------
Now I've tried to get into HBOOT for 20 min and the phone didn't react only one time... Is there any chance to fix it?
My hair is almost getting grey because of that smartphone
MisterPlus said:
Okay, I'll give it a try to enter HBOOT... I will post then if i could get in there
---------- Post added at 08:54 PM ---------- Previous post was at 08:30 PM ----------
Now I've tried to get into HBOOT for 20 min and the phone didn't react only one time... Is there any chance to fix it?
My hair is almost getting grey because of that smartphone
Click to expand...
Click to collapse
Does your phone do anything? or is plain dead?
It just do only some little actions like:
-When I put the cable into the phone, the led is orange
-When I try to do a hard reset it just vibrates 5 times and the led is green
That is all my phone is doing

Loose charging port

My micro USB port on my phone has been slowly getting loose, now when I plug it into my laptop I get "USB device not recognized ". I found a thread on buying another one and replacing it, but the eBay link is dead. My stepdad has an old HTC Droid Incredible. I was wondering if its possible to swap them out or if I would have to get my phone replaced
Sent from my Incredible 2 using xda app-developers app
JehC said:
My micro USB port on my phone has been slowly getting loose, now when I plug it into my laptop I get "USB device not recognized ". I found a thread on buying another one and replacing it, but the eBay link is dead. My stepdad has an old HTC Droid Incredible. I was wondering if its possible to swap them out or if I would have to get my phone replaced
Sent from my Incredible 2 using xda app-developers app
Click to expand...
Click to collapse
Does it charge on the wall charger?
If your phone is under warranty get the whole thing replaced. There are a few sites that sell the part if its not anymore. Look for Incredible 2 or S the part is identical. I have replaced mine its not difficult. I found a video on youtube that showed the whole process. BTW the part is like 5-10 and look for a tool kit if you dont have tiny torx drivers.
im not under warrenty i believe. but i'll try to get it replaced.
yeah i can get it to charge, the problem is i JUST rooted/s-Off'ed my phone and now i can't flash a stock rom over to return it to verizon lol. if it gets worse i'll figure something out. i'll start looking for spare parts
JehC said:
im not under warrenty i believe. but i'll try to get it replaced.
yeah i can get it to charge, the problem is i JUST rooted/s-Off'ed my phone and now i can't flash a stock rom over to return it to verizon lol. if it gets worse i'll figure something out. i'll start looking for spare parts
Click to expand...
Click to collapse
lol... are u good with a soldering iron?
i just did one for a Samsung Galaxy (it was the StraightTalk one). I definitely don't recommend something this ridiculously tough... a 7 wire USB plug! Unfortunately, one of the pads came off and it was a loss...
alright, i went up to verizon and they're sending me a new one for free. the thing is i gotta send my old phone back.
i'm rooted with s-off running cm7, should i restore my nandroid back up of sense 2.1/android 2.3.3 then update back to 2.3.4, do you think they'll notice i rooted it?
JehC said:
alright, i went up to verizon and they're sending me a new one for free. the thing is i gotta send my old phone back.
i'm rooted with s-off running cm7, should i restore my nandroid back up of sense 2.1/android 2.3.3 then update back to 2.3.4, do you think they'll notice i rooted it?
Click to expand...
Click to collapse
Follow the guide to getting back to S-ON.
Sent from my Incredible 2 using Tapatalk 2
After All that trouble to downgrading I gotta do this crap again lol.
sent from my condemned vivow using Tapatalk
agapedisciple said:
lol... are u good with a soldering iron?
i just did one for a Samsung Galaxy (it was the StraightTalk one). I definitely don't recommend something this ridiculously tough... a 7 wire USB plug! Unfortunately, one of the pads came off and it was a loss...
Click to expand...
Click to collapse
No soldiering required to replace the charge port I've done it to 3 dinc2 and its just a ribbon cable and the part is only 8 bucks on eBay its really simple if you have the right size tools
Sent from my Incredible 2 using xda app-developers app
prototype7 said:
Follow the guide to getting back to S-ON.
Sent from my Incredible 2 using Tapatalk 2
Click to expand...
Click to collapse
i can't find a guide with good links for froyo/GB and i got my replacement phone today, and I have to send it back within 5 days or i get charged full retail..now i'm getting a bit nervous lol
http://forum.xda-developers.com/showthread.php?t=1599767
Download with new phone, move to root of sd card, than put sd in other pgobe and apply through bootloader Ive used it 3 times and works great.
is there a mirror for this anywhere? server's having erratic download speeds.
http://www.4shared.com/zip/psGBUT1b/All_Stock_PG32IMG.html?refurl=d1url
This mirror works. Just tested it
---------- Post added at 07:08 PM ---------- Previous post was at 07:06 PM ----------
Make sure to rename to PG32IMG.zip. double check name to make sure.
alright just installed it, i'm still s-OFF though.
is that ok?
also, i'm bootlooping. fixes? or should i just not worry about it lol
JehC said:
alright just installed it, i'm still s-OFF though.
is that ok?
also, i'm bootlooping. fixes? or should i just not worry about it lol
Click to expand...
Click to collapse
It does not.touch s-off, ive turned 3 of them in with no problems, and along with the other 1000 that used that method.
Bootlooping? You shouldn't be. Did you wipe data/dalvik/ factory reset. It.should boot right up. To setup screen than pull battery and send In
---------- Post added at 11:39 PM ---------- Previous post was at 11:38 PM ----------
Did it go all of the way through the process? Should've been a kist of things that it done on screen during process
sk842018 said:
It does not.touch s-off, ive turned 3 of them in with no problems, and along with the other 1000 that used that method.
Bootlooping? You shouldn't be. Did you wipe data/dalvik/ factory reset. It.should boot right up. To setup screen than pull battery and send In
---------- Post added at 11:39 PM ---------- Previous post was at 11:38 PM ----------
Did it go all of the way through the process? Should've been a kist of things that it done on screen during process
Click to expand...
Click to collapse
yeah i fixed the bootlooping. and alright, sounds good to me
My charge port is so bad I pretty much have to hold the plug to make it charge so looks like I'm ordering parts from eBay tonight , while Im at it I might replace the front speaker too , anyone know if the speaker connections are soldered ? I'd take mine apart but don't have a torx atm.hopefully I can fix it cuz I really don't want a different phone
vivow? More like vivWOW
JehC said:
i can't find a guide with good links for froyo/GB and i got my replacement phone today, and I have to send it back within 5 days or i get charged full retail..now i'm getting a bit nervous lol
Click to expand...
Click to collapse
I've returned a couple with stock ROM and one with cm7 still on it (all were S off) with no problems I wouldn't worry.
Sent from my Incredible 2 using xda app-developers app
JehC said:
im not under warrenty i believe. but i'll try to get it replaced.
yeah i can get it to charge, the problem is i JUST rooted/s-Off'ed my phone and now i can't flash a stock rom over to return it to verizon lol. if it gets worse i'll figure something out. i'll start looking for spare parts
Click to expand...
Click to collapse
I couldn't S-On my phone because my port was dead. I took it to Best Buy (where I bought it and pay for Geek Squad BTP); they took it and ordered me a new one which arrived two days later. SO far I haven't heard anything about it. Maybe since the issue was the charging port and not the software itself, they didn't care? IDK...
What a piece of sh1t this phone is. Can HTC even make a phone that lasts more than a year without falling apart? Luckily, I'm getting only my second inc2 on Friday. Can't wait to see what is wrong with this refurb beaut.

[Q] Bricked HTC One X

Hey guys, Battery went flat during a ROM install and now phone wont charge or turn on or anything.
I've spent the past few days researching the problem and I believe it to be bricked.
When connected to the computer I get QHSUSB_DLOAD displaying in the device manager.
I can see there is a fix for this for the HTC Sensation however nothing looks promising for the HTC One X.
The device itself is only 3 weeks old and has never had an issue before, Just stupid me didn't check the charge level before flashing yet another ROM to test lol.
Does anyone know if this is repairable/will be repairable? If not, Will Telstra replace it under warranty?
Also I haven't been able to find a Telstra RUU for this device either if anyone knows where to obtain one?
Try charging it first. See here http://forum.xda-developers.com/showthread.php?p=26192390
Thanks for the suggestion mate but unfortunately it does nothing. The phone isnt even booting as far as fastboot.
Same problem as here: http://forum.xda-developers.com/showthread.php?p=23078349 However for the HTC One X
You know more about this than I do. Apparently, going dead in the middle of flashing corrupted hboot. I don't know a way to recover from that with s-on except taking it in to a htc service center. Since they won't be seeing the bootloader screen, they will have to replace it IMHO.
Sent from my HTC One X using xda premium
---------- Post added at 07:18 AM ---------- Previous post was at 07:16 AM ----------
For ruu to work, you should be able to boot the phone to bootloader at least.
Sent from my HTC One X using xda premium

[Q] is mobiletechvideo a reliable place to send my phone for repair

This is the sam eproblem I had with my old phone,but it was under warranty in tmobile so i had it replaced. now my warranty expired. this is the problem with the new phone i got from them thru warranty. problem with it is I was browsing facebook then out of nowhere my phone turned off and started to turn half way on and then vibrate.it happened out of nowhere. it has no stratches on it. i took battery out waited five hours it just powers on and then vibrates. waited couple days same thing. tmobile store said best for me to get a new phone, but its alot of money.
alos what is the JTAG feature that mobiletechvideo has.
Jtag for phones is a method to unbrick. Samsung doesn't do repairs?
Sent from my SGH-T989 using xda app-developers app
Yes its reliable
Sent from an infamous phone.
Yeah ive heard alotta good feedback about them and they are cheap from what I've heard also
Sent from my SAMSUNG-SGH-T989 using xda premium
---------- Post added at 11:50 PM ---------- Previous post was at 11:37 PM ----------
bojackson2015 said:
This is the sam eproblem I had with my old phone,but it was under warranty in tmobile so i had it replaced. now my warranty expired. this is the problem with the new phone i got from them thru warranty. problem with it is I was browsing facebook then out of nowhere my phone turned off and started to turn half way on and then vibrate.it happened out of nowhere. it has no stratches on it. i took battery out waited five hours it just powers on and then vibrates. waited couple days same thing. tmobile store said best for me to get a new phone, but its alot of money.
alos what is the JTAG feature that mobiletechvideo has.
Click to expand...
Click to collapse
It sounds like you have the sticky power button problem
Sent from my SAMSUNG-SGH-T989 using xda premium
bojackson2015 said:
This is the sam eproblem I had with my old phone,but it was under warranty in tmobile so i had it replaced. now my warranty expired. this is the problem with the new phone i got from them thru warranty. problem with it is I was browsing facebook then out of nowhere my phone turned off and started to turn half way on and then vibrate.it happened out of nowhere. it has no stratches on it. i took battery out waited five hours it just powers on and then vibrates. waited couple days same thing. tmobile store said best for me to get a new phone, but its alot of money.
alos what is the JTAG feature that mobiletechvideo has.
Click to expand...
Click to collapse
MobilTechvideos does great work and offers many valuable services. Their JTAG service will resurrect a hard bricked device, one that after a failed rom load will not even turn on. No sign of power. Dead!
They will also replace usb/charge ports and replace failing power button switches which it sounds like you need.
Samsung's mechanical power switches have a high failure rate and can cause the problem you mention. The old membrane switches are more trouble free but have fewer duty cycles.
Send your phone to MobiltechVideos for their power switch repair and you will be good to go.
Mobiletechvideo is a No go
Spastic909 said:
Jtag for phones is a method to unbrick. Samsung doesn't do repairs?
Sent from my SGH-T989 using xda app-developers app
Click to expand...
Click to collapse
I sent my galaxy note 4 in for JTAG repair. I never received a notice letting me know they received my phone. I tracked it shows delivery, went on there site to track the repair says waiting for fulfillment that's it. So I sent two emails asking the status of my phone I get no response. I paid $75 for JTAG repair and they have my phone. Do Not USE THERE SERVICES unless you like being taken for a ride.
Benschop said:
I sent my galaxy note 4 in for JTAG repair. I never received a notice letting me know they received my phone. I tracked it shows delivery, went on there site to track the repair says waiting for fulfillment that's it. So I sent two emails asking the status of my phone I get no response. I paid $75 for JTAG repair and they have my phone. Do Not USE THERE SERVICES unless you like being taken for a ride.
Click to expand...
Click to collapse
I Used them several years ago with good results. You might try calling Josh at 657.444.5824.
Hopefully that number is still good and you can speak with him about your situation.
Sent from my Nexus 5X using XDA-Developers mobile app

[Q] Battery problem

So this is the fastest way how I can introduce to you my problem - please open Attachments and see my battery history. My phone just back from the service repair. They told me that the battery has been replaced. Maybe it was big mistake that after I get my compact in hands I rooted him and restored the old ROM and now I'm worring that I just have broken next battery. Is that possible? or my phone wasn't repaired...?
MaryChristma said:
So this is the fastest way how I can introduce to you my problem - please open Attachments and see my battery history. My phone just back from the service repair. They told me that the battery has been replaced. Maybe it was big mistake that after I get my compact in hands I rooted him and restored the old ROM and now I'm worring that I just have broken next battery. Is that possible? or my phone wasn't repaired...?
Click to expand...
Click to collapse
Just flash a stock rom and see what happens. Maybe some combination of your old features is bad for batterys.
I have exactly the same problem. Sending of for repair tomorrow. It seemed to start when I started using Google voice but when I stopped using it the problem stayed so I think it's unrelated.
I ran into problems after installing Lollipop,now my z1c won't charge like it used to. I had it charging last night for 10 hours and it went from 11-50%, have no idea what happened. Did factory reset and even installed from the scratch again with no luck. Also I sometimes get the text power is going faster than you're charging,etc. Tried three different chargers and cables.
Lähetetty minun D5503 laitteesta Tapatalkilla
Did you experienced any water damage?
If you're asking from me,no I had a bootloop first trying to flash rooted Lollipop,don't know if that damaged something. But I've had hundreds of bootloops before so my phone should have been dead long time ago.
Lähetetty minun D5503 laitteesta Tapatalkilla
Finally succeeded charging to 100%,only able to do so by turning off phone while charging. Calibrated the battery and installed Better battery stats to see are there some bugs eating the battery like crazy.
Lähetetty minun D5503 laitteesta Tapatalkilla
hottomato said:
I have exactly the same problem. Sending of for repair tomorrow. It seemed to start when I started using Google voice but when I stopped using it the problem stayed so I think it's unrelated.
Click to expand...
Click to collapse
Got my phone back from sony. They replaced the battery under warranty.
hottomato said:
Got my phone back from sony. They replaced the battery under warranty.
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Hey, did it solve the battery sudden drop issue??
Edit: If possible, please attach ur battery usage snap with the new battery..
Yeah, solved the sudden drops. Still don't get as much life as when I originally got the phone but I think thats due to apps syncing too often etc.
I'll try and post a picture in a bit.
hottomato said:
Yeah, solved the sudden drops. Still don't get as much life as when I originally got the phone but I think thats due to apps syncing too often etc.
I'll try and post a picture in a bit.
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Thanks and a snap of battery usage will be great if u can share...
https://www.dropbox.com/s/whnzkwruojrws2p/Screenshot_2015-04-25-08-44-04.png?dl=0
---------- Post added at 02:46 PM ---------- Previous post was at 02:45 PM ----------
https://www.dropbox.com/s/m96twmw61x29z1r/Screenshot_2015-04-25-14-31-41.png?dl=0
hottomato said:
https://www.dropbox.com/s/whnzkwruojrws2p/Screenshot_2015-04-25-08-44-04.png?dl=0
---------- Post added at 02:46 PM ---------- Previous post was at 02:45 PM ----------
https://www.dropbox.com/s/m96twmw61x29z1r/Screenshot_2015-04-25-14-31-41.png?dl=0
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So you are using kitkat... I am having the sudden drop issue in lollipop and some other people also facing it only lollipop .. I think its software issue in lollipop
Yep on kit kat. I thought it was software originally but it did it in recovery and also after being repaired in pc companion. There's several people on here with the same issue, I had an online chat sessionand they said send it in for repair.
Facebook and Google Play Services Keep Alive permission -> OFF helped things a lot in Lollipop, using the App Ops app from Play Store. Still getting Facebook notifications just fine.
Not sent by me.
Yea.
Syncing, checking mail automatically, keeping Wi-Fi on all the time.
I don't know better methods to get rid of battery woring long hours.
ONLY checking IMAP mail account discharged my phone over the night completely.

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