Develop Bugs

Extended Battery Sold Out Everywhere

Anyone know where to buy the oem extended battery online? I've checked amazon, buy.com, verizon website and several other places...no luck

yumms said:
Anyone know where to buy the oem extended battery online? I've checked amazon, buy.com, verizon website and several other places...no luck
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call customer service that's what i went through to get mine and it comes in like 1-2 days

I tried customer service and they said they were sold out as well. I called around to the local Verizon stores and on the second store they had one even though the first store checked and said no one did. That would be your best bet on finding one.

Really happy I jumped on the battery *****ing bandwagon and got mine for free

Android central and htcpedia had them yesterday
Sent from my ADR6400L using XDA Premium App

Androidcentral says they'll have it 'around 5/27', htcpedia is over charging by $10..not going for that.

mobilecityonline is backordered till the 8th but just another website to check out if the other ones are back ordered too. i got mine few days ago and paid for regular shipping and ended up getting it in 3 days haha pretty fast shipping

Verizon had them available online last night...it's just a matter of getting lucky and checking at the right time.
I got lucky and found one on eBay for $40.

I ordered one from tech support yesterday, the local store couldn't find one.
Sent from my SCH-I500 using XDA Premium App

Call all the local stores, I'm sure you'll find one.
Sent from The Republic of Texas

I was watching the VZW extended battery page for the better part of 3 weeks every morning noon and night. They had them in last monday and I jumped on it and bought one. Free 2 day shipping and got it with my employer discount. It's nice.
Had it on wireless tether (last day), from roughly 1pm to 9pm. phone just died a few minutes ago. now im charging it before work tomorrow. Definitely makes a difference.

Verizon website now shows it available. I just ordered 1.

drew911d said:
Verizon website now shows it available. I just ordered 1.
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Damn I missed it again, its out of stock now http://www.verizonwireless.com/thunderbolt-trade-extended-battery-2750-mah-cover.shtml

Its in stock here, but they're charging $60 for it..should I go for it?
http://store.androidcentral.com/htc...7A7975.htm?utm_source=ac&utm_medium=sponsored

WTF, on Verizon's site if I check it with IE it tell me that he batter is out of stock...using Opera its in stock.
Opera:
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IE 8:
Glad I didn't order it from Androidcentral.

Working on Chrome. I'm able to add it to my cart just fine.
Hint: use code BAT30 to save an additional 30% (working as of this post, not sure when it's going to expire/end).

Yikes...wish I knew about the 30% off code before I ordered...ah well.

Just got mine for 38 dollars off verizon

Got one when I first got the TB, and thankfully I did! Sounds like it is quite a pain to find an ext bat!

Wirefly order status - shipping

Woohoo, status just went from processing to shipping!

same here . it'd be cool if it got here tomorrow instead of friday

Nice! I was worried about how quick they would be shipped out from them. I'm getting mine from Best Buy, but glad you're getting hooked up on time.

Come on Wirefly!! Change my status!

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I'm jealous! You bastards!
No upgrade status for me... (

I just checked again and now it changed to 'credit approved'.

Mines still processing D: HURRY UP!

Same here, it went to shipping a few hours ago.
Hot damn can't wait to get this in my hands. Been chomping at the bit since the 4th when I ordered it.

my "shipping" status updated at 10:30am pacific standard this morning... I really hope they ship these by tomorrow.. will be kinda annoying thinking I coulda just walked into the Sprint store or Radio Shack and picked it up.. and I'm eligible for the service credit of $125 so in the end I'd get it for considerably cheaper.. only reason I don't cancel is none of the stores.. even the Sprint store in my area doesn't know for sure if they will have them Friday.. and if they do maybe they will get just a few.....

how long did it take for your guys sprint credit approval?

imtjnotu said:
how long did it take for your guys sprint credit approval?
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I pre-ordered on the 6th and it was approved today. Sounds like they just starting going through the credit approval process.

m4rk0358 said:
I pre-ordered on the 6th and it was approved today. Sounds like they just starting going through the credit approval process.
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i did mine on the 12th noooooooooooo i wont get approved till next month lol

Now I'm in 'shipping' status. Nice!

mine just went to shipping!

Mine has been that way all day today but they still will not ship them till friday.It will stay the way it is listed right now till friday when they ship.If you ordered late it could change from shipped to backorder.
But even though ours says shipping it won't ship before friday with a Monday delivery.

rdcrds said:
Mine has been that way all day today but they still will not ship them till friday.It will stay the way it is listed right now till friday when they ship.If you ordered late it could change from shipped to backorder.
But even though ours says shipping it won't ship before friday with a Monday delivery.
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and you know this how?

It's likely correct that they wont ship till Friday .. unfortunately. Does kinda suck.. and not sure why they do it.. if I order a game from gamestop.. it's usually shipped the day or 2 days before release date so I receive it on "release day"

Hope the Walmart/LetsTalk order ship early too.

For those of you who are seeing the shipping notice, what day did you order? I ordered monday from letstalk and it still says waiting carrier approval...
Sent from my SPH-D700 using XDA App

Bought GN from Clove.co.uk - Never again

I bought a Galaxy Nexus from Clove.co.uk back in Nov last year and it has been a nightmare dealing with them and trying to get warranty replacement.
First of all they charged me VAT even though I am in New Zealand and I have to send them a couple of emails to get a refund but instead of reversing the entire transaction and charge the correct amount on my credit card (which is what mechants should do normally according to visa) they processed it as a partial refund which incurs additional conversion charges plus different exchange rates and leaves me 50 dollars short. (If they had accepted paypal instead of charging directly on customer's credit card this would be no problem)
When I recieved the phone, I discovered severe color banding across the entire screen(two vertical black lines). I know minor color banding is common in SAMOLED(didnt happen on my Galaxy S 1 though) but after comparing the screen with my colleague(hes ordered a GN from clove as well) I believe the screen is indeed faulty and send it back to clove (I have to pay for the return shipping charges)
After a long period of wait and even several phone calls (They only reply to 70% of my emails and I have been without my phone for about a month which is annoying) to their UK base (thanks to time difference I have to stay til midnight for them to open) I was told that they wouldnt issue me a replacement and my phone is to be shipped back.
Not sure about you guys but I am done with clove.co.uk, I wasted more than a hundred dollars (extra) on those idiots and ended up with a faulty phone. Wouldnt recommend purchasing anything from them ever again.
And I wouldnt even go into details of how they promised to have "taken extra steps to ensure the volume bug is not present on the phones they ship" and I have to wait for a bug fix because (un)surprisingly the phone I recieve does have the volume problem and they refuse to exchange it citing incoming firmware.
REMEMBER THEY DONT ACCEPT PAYPAL FOR A REASON (so you have no one to cry to when they f you in the ass).
Look at the f*ing screen!!!!!#$%#$%#%
And clove claims there is no problem?!#@!
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Sorry about shaky camera, I have to take the photo without the flashlight.

Duh..
?
Buy local I advise in the future

Good advise but GN probably wouldnt arrive in New Zealand until 2013 or something.
Just a warning to potential Clove customers.

will post some pics about the problematic screen later.

zyo said:
Good advise but GN probably wouldnt arrive in New Zealand until 2013 or something.
Just a warning to potential Clove customers.
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But it will be available in Australia soon, no? NZ is closer to Australia.
Sent from my Galaxy Nexus using xda premium

Not sure but I have learnt my lesson dealing with overseas retailer now...

Talk to your bank and they will refund the money you lost through exchange rates
Sent from my Galaxy Nexus using xda premium

The bank will only refund the conversion charges, but there are some discrepancy in the exchange rates as well which they wont refund (as they calculate refund and purchase using two different exchange rates.)

gogol said:
But it will be available in Australia soon, no? NZ is closer to Australia.
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Not relevant to the OP, but for anyone else - it's been available in Aus since December.

No offense, but this is the whole reason I actually waited patiently for it to arrive on our shores as opposed to ordering from the UK, all is well until something bites you in the butt and you have to deal with someone over the other side of the world.

I am surprised douche bags like clove.co.uk actually has any returned customers, oh well good luck as long as you dont have to deal with replacements!

I ordered two phones off clove and they were both opened, probably returned stock which had not been advertised. Returned, but was big waste of time. If buying from UK I advise reputable companies like amazon.

Those guys do sound dodgy....

zyo said:
The bank will only refund the conversion charges, but there are some discrepancy in the exchange rates as well which they wont refund (as they calculate refund and purchase using two different exchange rates.)
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They have to refund you the total amount they took from you. The fact they use different exchange rates is irrelevant.
My wife is a lawyer
Sent from my Galaxy Nexus using xda premium

Get your upgrade early...

I was able to get my upgrade early by buying out the last 6 months of my contract. it cost me 65 bucks that they bill to the account.
Radio shack has a deal right now on the nexus for 199 but you get 100 off when you trade in a old smartphone.
I ask the guy if there going to do the same with the sg3 and this is what he told me. after the first two weeks of sg3 sales there going to offer the same deal around the first week in july. I'm guessing the sunday ad will have it that 2nd sunday in july.
so I bought the nexus and got my 100 bucks off so it was only 99.99. he then had me come back today and return it but was able to transfer the credit to my pre order of the sg3. bam sg3 99 bucks LOVE IT.... but yeah now I have to wait for it.
Hope it works for anyone who try's.

Badassss info! Do you know the max amount of months they will let u buy out????
Sent from my SPH-D710 using Tapatalk 2

Nice info

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From: http://www.sprintfeed.com/2012/02/sprint-to-offer-early-upgrade-buyout-program/

quick99si said:
From: http://www.sprintfeed.com/2012/02/sprint-to-offer-early-upgrade-buyout-program/
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this is awesome information, but I help customers do buy out a everyday in my store and there are some more tiers then that.
Sent from my SPH-D710 using xda premium

Early Buyout has been going on for a while now.

I can confirm that. Sprint told me the same thing when I called to turn on caller ID blocking since they are now wanting to disclose your full name on caller ID instead of just your number.

For those of you who have done this, is it as simple as calling Sprint, buying the rest of your contract time, and then somewhere like a radio shack or best buy having it in their system that you are upgrade eligible?

Nom
Sent from my SPH-D710 using xda premium

I bought mine out. It had 13 or so months left on it. $135 that will be billed to my next Sprint bill.
When you call make sure to ask for account services. Otherwise you'll be bounced all over the place.
Hell of a deal considering I just sold my Epic 4G touch for 350 on craigs.
220+135+35 activation fee = 370. I got my phone for 40 bucks outta pocket YaY

Gio2178 said:
I bought mine out. It had 13 or so months left on it. $135 that will be billed to my next Sprint bill.
When you call make sure to ask for account services. Otherwise you'll be bounced all over the place.
Hell of a deal considering I just sold my Epic 4G touch for 350 on craigs.
220+135+35 activation fee = 370. I got my phone for 40 bucks outta pocket YaY
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So just tell whoever answers that I need to speak with account services?

&roid said:
I can confirm that. Sprint told me the same thing when I called to turn on caller ID blocking since they are now wanting to disclose your full name on caller ID instead of just your number.
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What? Annoying.
Sent from my Galaxy S II via XDA Premium

I bought out my contract for $45 bucks

I think I'm in the $125 range (eligible for upgrade May 2013), if I buy out the rest of my contract now do I have to upgrade immediately or can I let it ride awhile and see what I want to do?

Esoteric68 said:
I think I'm in the $125 range (eligible for upgrade May 2013), if I buy out the rest of my contract now do I have to upgrade immediately or can I let it ride awhile and see what I want to do?
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why not let a few months go buy and drop to a lower tier then?

Esoteric68 said:
I think I'm in the $125 range (eligible for upgrade May 2013), if I buy out the rest of my contract now do I have to upgrade immediately or can I let it ride awhile and see what I want to do?
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It's your choice.
Sent from my EPIC TOUCH!

I'd be talking my way out of 2 weeks...

Esoteric68 said:
I think I'm in the $125 range (eligible for upgrade May 2013), if I buy out the rest of my contract now do I have to upgrade immediately or can I let it ride awhile and see what I want to do?
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Click to collapse
My original upgrade before the $45 buyout was August 1st. They told me if I don't upgrade early by that date, they would refund the $45. Hope that helps.

slick_rick said:
My original upgrade before the $45 buyout was August 1st. They told me if I don't upgrade early by that date, they would refund the $45. Hope that helps.
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That does help, thanks

&roid said:
I can confirm that. Sprint told me the same thing when I called to turn on caller ID blocking since they are now wanting to disclose your full name on caller ID instead of just your number.
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Do you know when this is supposed to start?

Uh Oh Replacement Shipment Time

I managed to break my camera's rear sapphire lens so I activated my free Uh Oh replacement. I opted for the cross-shipped method, where they would place a hold on my CC and send me a replacement, then I'll mail the damaged phone back to them once I get it. That was back on 9/24. I was told it would be shipped via Next Day FedEx, and I assumed a 48hr processing time (as per when I originally ordered my phone). Well it's now 10 days later and the status hasn't changed. Still in "packing". Are they having supply issues? Has anyone else waited this long?
I tried to convince them to send me a Camellia Red model instead of a Carbon Grey model, but they said they couldn't do that. I noticed the red was "coming soon" until this weekend on their store and now says that red ships in early October. I'm holding off contacting their customer support and pushing my replacement in the super slim odds that someone made a note somewhere and they are in fact trying to send me a red model. It's doubtful, but I can hope right?

drumz0rz said:
I managed to break my camera's rear sapphire lens so I activated my free Uh Oh replacement. I opted for the cross-shipped method, where they would place a hold on my CC and send me a replacement, then I'll mail the damaged phone back to them once I get it. That was back on 9/24. I was told it would be shipped via Next Day FedEx, and I assumed a 48hr processing time (as per when I originally ordered my phone). Well it's now 10 days later and the status hasn't changed. Still in "packing". Are they having supply issues? Has anyone else waited this long?
I tried to convince them to send me a Camellia Red model instead of a Carbon Grey model, but they said they couldn't do that. I noticed the red was "coming soon" until this weekend on their store and now says that red ships in early October. I'm holding off contacting their customer support and pushing my replacement in the super slim odds that someone made a note somewhere and they are in fact trying to send me a red model. It's doubtful, but I can hope right?
Click to expand...
Click to collapse
Just an opinion, but I highly doubt that you'll be getting red. (I hope you do that would be awesome)
Since red hasn't been released yet you'd be getting a new red device. I thought uh oh did replacement device rather BNIB. (but I could be very wrong)
I would contact them though, 10 days is a lot, it should have been there by now.
Best of luck!

I contacted their customer service web chat. He told me he had to get an update from their repairs dept. which will take 24 - 48 hours.... Kinda ridiculous that it's taking so long.

I'm glad they are doing the CC hold method and cross shipping now. They wouldn't let me do that before. Could you let us know if you get a new or refurbish phone?
Sent from my HTC 10 using Tapatalk

So it has been 16 days now and still nothing. I contacted their online chat support on 10/3 who told me to check back in 24-48 hrs. I then called their customer service and spoke with Maria on 10/6 who told me that she would be in contact with Lina, my case manager in the RMA dept. and would call me back the next day. I did not get a call back. Today (10/10) I called their customer service again and spoke with Jet who escalated to David. At one point (after holding for over 10 minutes) Jet was talking to David and I think he thought I was on mute. David told him that as the status shows, the device is "ready for packing" but they had no tracking number and therefore it wouldn't be shipped until they had one. He said at this point it was in the hands of "IMM" and he could not commit to a shipping date.
I'm pretty upset with HTC right now. When I chatted with Laura and arranged the initial Uh-Oh Replacement, she was very helpful and told me it would be shipped next-day. I'm not into my 3 week waiting. This is pretty ridiculous. Ph33zy, I actually did try to go about the Uh Oh replacement back in August when I originally broke my phone but they told me at the time that due to inventory issues, cross shipping was not an option (which frankly makes zero sense) so I waited. Imagine if I had shipped my phone in first and was without it for all this time! My only backup phone is an old HTC Droid DNA which uses a different SIM card size and would be a PITA to go back to.
HTC is a mess of a company. Honestly, at this point I'm hoping they get bought out and 3/4 of the incompetent workforce gets laid off.
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Update: 10/12. It has now been 18 days, still no updates. Called customer service again and spoke with Patrick who put me on hold for 30 minutes only to tell me that he was having phone problems and was unable to get in contact with the RMA dept. I contacted online support later in the day and was connected with Alejandro. He claims that the issue is with the repair center. They apparently are in the process of changing repair centers and that's where the issue is arising from. I still think that's a BS excuse (and the project manager (if any) should be fired) but at least it's a partial explanation. Apparently, they can only communicate with the repair center via email and are stuck waiting for a response as I am. No idea when (if ever) I'll get a replacement...

Final update (hopefully). After contacting their social media accounts I was able to get the replacement device shipped out yesterday (10/12) and it is scheduled to be delivered today (10/13). Only 20 days total...
I'll update this post when I get home from work to let you know if it's a refirb or new model.