AT&T Mango Release News 9/27 Rollout for Most. - Windows Phone 7 General

AT&T begins Mango update program September 27th. Full details.
For all of you on AT&T and awaiting Mango, we have some big news for you, so grab yourself a seat, because you're hearing it here first. Looks like that earlier info about "being on time" was accurate.
We just received a series of emails exchanged between some higher ups at AT&T and an anonymous source (the source is anonymous to you, but known and verified by us). The emails give, in detail, AT&Ts plans for their Mango updates, including schedule according to device. The original emails are attached as images with all names and times redacted.
In short, here is the plan. "Starting September 27, 2011, Microsoft has approved and is planning to release a new “Mango” update to AT&T customers using..."
HTC Surround (SKU 65212)
LG Quantum (SKU 65205)
Samsung Focus (SKU 65203) [More on this below]
"A subsequent release is projected to be available for customers with the HTC HD7S (SKU 65255) in early to mid October. A subsequent advisory will be provided for the HTC HD7S after the MR update has successfully passed TA."
The update requires two steps: download new Zune software and plug in your phone.
Now the bad news. The Samsung Focus is still divided into two camps, depending on the hardware revision. Revision v1.3 will get the update on 9/27 while v1.4 will have to wait till end of October:
The Samsung team came back an provided this information about WINDOWS 7.5 for the Samsung Focus devices.
rev 1.3(Micron): Windows 7.5 update will be available through Zune on 9/27.
rev 1.4(LSI) : Update has not entered the AT&T SPE lab yet; however, Samsung is targeting for 10/17 lab entry and 10/31 TA
So there you go folks. The only thing missing from the above is the Dell Venue Pro, but we're under the impression that Dell will handle that directly. More info as it comes in. And thanks to our tipster for the excellent information and timely communication! Full emails after the break...
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I am... stunned. From last to... first? Did someone secretly replace the AT&T we all love to hate with a new and improved model?

RoboDad said:
I am... stunned. From last to... first? Did someone secretly replace the AT&T we all love to hate with a new and improved model?
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AT&T isn't a bad company. They've always been fair and decent.

RoboDad said:
I am... stunned. From last to... first? Did someone secretly replace the AT&T we all love to hate with a new and improved model?
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Click to collapse
yeah, well, if it turns out to be true. This will prove that I was right that MS is not holding back Mango so they can roll it out to all devices/carriers/oems together as people have been saying.

So I have to wait till first or mid October since I have a hd7s
Sent from my Windows Phone 7

MartyLK said:
AT&T isn't a bad company. They've always been fair and decent.
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Click to collapse
I know that AT&T isn't a "bad" company. I was an AT&T employee for 10 years. But in the wireless market, they have always been somewhat clueless about what makes good customer service.
This is a welcome surprise for me, and I can't wait until next Tuesday.

Hey, AT&T werent last (Australia's Telstra was 2nd last), so I was <i>more</i> shocked when Telstra was waiting for MS' approval to push Mango 0_o

If you de-branded, dont forget to re-brand to ensure you get the update. If you use the LG Quantum, check this link. I provided the instructions incase you forgot... http://forum.xda-developers.com/showthread.php?t=1273826

What about non-branded phones. I remember MS was saying those devices are getting updates first, so does it mean we should get it before 27/9?

This is excellent need and shows att holding true to their statement about being the first to update. Hopefully Samsungs don't run into any snags likelast time. Can't wait to finally get mango.
Sent from my SGH-i917 using XDA Windows Phone 7 App

Is there a difference between Mango official update via Zune and the leaked ones? I have a HTC trophy and I flashed the official shipped ROM from http://forum.xda-developers.com/showthread.php?t=1254384

When will unlocked devices get Mango?

Related

AT&T to launch the Tilit 2 on October 6!!!!!

Finally the waiting is over
http://www.boygeniusreport.com/2009/09/18/at-to-launch-the-tilt-2-on-october-6th-coincidence/
Updated and now says the Oct 18th
http://www.boygeniusreport.com/2009/09/18/at-to-launch-the-tilt-2-on-october-18th/
now the ATT bashing should calm down...when this release with 6.5 out of the box and only gsm with 3.5 jack then we gonna be see some envy look from tmobile and international versioin...worth the wait
It has not been confirmed whether the AT&T version has a 3.5mm jack or not. I can't believe that whoever took that spy picture didn't think of taking a picture of the bottom! This could have been cleared up a month ago!
The waiting won't be over until that device is in my grubby mitts With so many rumored dates already floating around its hard to get excited about this, even if it was posted on BGR.
Edit: Wait, the 18th? Is Sunday a typical day for device releases?
YES!!!!
Toleraen said:
The waiting won't be over until that device is in my grubby mitts With so many rumored dates already floating around its hard to get excited about this, even if it was posted on BGR.
Edit: Wait, the 18th? Is Sunday a typical day for device releases?
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yes ATT release their new device usually on a sunday iphone and the fuze was release on sunday.
jtoyz2 said:
yes ATT release their new device usually on a sunday iphone and the fuze was release on sunday.
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The FUZE came out November 11 which was a Tuesday.
I think they should release it on a Friday..
So tired of waiting on AT&T...
hg23 said:
So tired of waiting on AT&T...
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You aint the only 1...I hope they launch this phone already...I mean spl is ready so I will have ATT rom on it for ole...3 minutes just enough time to flash spl and flash latest NRG Rom
My question is whether the 2-year-contract price will be closer to Verizon ($200) or TMobile ($349)...
My question is, how soon til the HTC Leo will be offered by AT&T? I've been free of my contract since this past June and have been waiting for the Tilt 2, but after seeing the HTC Leo, I wish I could get a possible release date for that to see if it would be worth the wait. I understand it doesn't have a keyboard, but with a screen like that, don't really need one. http://ai.rs/2009/09/htc-leo/ and http://www.engadgetmobile.com/2009/...ate-is-capacitive-pictured-from-ba/#continued
mojohio said:
My question is, how soon til the HTC Leo will be offered by AT&T?
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Well, judging by the TP2 (announced in Feb. 09' to launch on AT&T Oct. 09') I would say about 8-9 months after it is announced at the earliest. And that's if AT&T decides to subsidize it. Personally, I'm sticking with TP2 since I have already been waiting 8 months for it to come to AT&T.
sakshaug007 said:
I would say about 8-9 months after it is announced at the earliest. And that's if AT&T decides to subsidize it.
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I agree with AT&T's lack of effort to push anything that doesn't begin with the letter I and end with phone. However, the HTC Leo is further along, than the Touch Pro 2 is, when we first heard about it. There's already video of the phone being shown with WM 6.5, a gallery of pics, and detailed specs with a much better snapdragon processor. I've got to believe this phone could be available before Christmas, if not somewhere in Q1 2010. I just want to guard against purchasing the Tilt 2, which I've been waiting for the past 6 months, and all of a sudden 2 months later, this phone comes out- which clearly has much better specs all the way around.
mojohio said:
I agree with AT&T's lack of effort to push anything that doesn't begin with the letter I and end with phone. However, the HTC Leo is further along, than the Touch Pro 2 is, when we first heard about it. There's already video of the phone being shown with WM 6.5, a gallery of pics, and detailed specs with a much better snapdragon processor. I've got to believe this phone could be available before Christmas, if not somewhere in Q1 2010. I just want to guard against purchasing the Tilt 2, which I've been waiting for the past 6 months, and all of a sudden 2 months later, this phone comes out- which clearly has much better specs all the way around.
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Seeing as the HTC Leo hasn't hit the FCC yet (that we know of), it has next to 0% chance of being released this year in the US. At earliest I would guess early Spring 2010.
Who knows if AT&T will even release the Leo. Did you see how insanely fast that was? Almost nothing took longer than 1 second to open! Nearly everything was instant! After 3 years of the MSM7200, we can FINALLY have a decent processor. Windows Mobile will stop getting a bad rep due to the MSM7200 garbage 90% of the WinMo phones have been using.
I just talked to a few rep's in the Portland OR area and they are also saying mid October as a release for the "Tilt 2".
Release date same for entire US?
When ATT releases their phones, is the release date the same for the enitre US? The reason being is that I live in Hawaii and I don't know if that will affect the actual release date. I'd really like to know because when that day comes I'm going to be there first thing and I don't want to receive any blank stares.
radio_flyer said:
When ATT releases their phones, is the release date the same for the enitre US? The reason being is that I live in Hawaii and I don't know if that will affect the actual release date. I'd really like to know because when that day comes I'm going to be there first thing and I don't want to receive any blank stares.
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Your best bet is to call your store once the date is official and find out what they say. My guess would be its nationwide.

Carriers can delay WP7 updates!

Well it seems we have another broken promise here: "The truth about Windows Phone 7, software updates, and carriers’ ability to block those updates"
Hey Microsoft, where did remain the equal user experience on every WP7 device in the world? Why are you allowing every OEM/carrier to ruin (again) the whole thing? Really, WTF you're doing?
Actually, this has been discussed at length in mutliple threads.
The carriers can block OTA updates, but updates through Zune come directly from MS and are therefor unblockable - which is the way base OS updates arrive.
Wrong. They can block the WiFi/Zune updates as well. Just read the article. So for example, it's very likely that all of those, who bought a phone now (they are available only through carriers) won't get the major update at January.
There is still debate over this.
http://news.cnet.com/8301-10805_3-20022445-75.html
All will be reveled after the first update.
But, if the carrier can block it, can't you just unlock the phone and then install the update via Zune?
Sir. Haxalot said:
But, if the carrier can block it, can't you just unlock the phone and then install the update via Zune?
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Stick in a different sim card and then they can't block the update via Zune
Cutting through the FUD about Windows Phone updates
http://www.zdnet.com/blog/bott/cutting-through-the-fud-about-windows-phone-updates/2596
and they can only block the update for that round, not indefinitely. if they request a block at one round, the next will include that previous update. so really if MS update it frequently, the most you'll ever be behind is the last update.
Exactly and I am hoping by then we will have custom ROMs
..............................
Camn down mate
There will be a solution to this all. If not then there are some really good ppl out here who will have custom roms.
Miss Information
I actually think this is all a giant furphy.
Currently on all aussie HTC W7 phones you can remove HTC and Carrier apps if you don't want them (I'm guessing this would be the same world wide) I have done this on my mozart a few times now. The HTC hub is (in my opinion) is crap and on my phone it is gone. Same with the telstra stuff.
While that is allowed, and given the current MS criteria of having the phones locked down the way the appear to be I doubt anyone will be able to control updates except MS themselves.
my 2 cents worth and you won't convince me otherwise.
BlueAnt1958 said:
...I doubt anyone will be able to control updates except MS themselves.
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The info comes from Joe Belfiore, corporate vice president and director of Windows Phone Program Management. So if he doesn’t know how the updates would be rolled up, I can't imagine who knows
Another good article on the topic: "Has Microsoft put Windows Phone 7 updates in the hands of the carriers?"
martoto said:
The info comes from Joe Belfiore, corporate vice president and director of Windows Phone Program Management. So if he doesn’t know how the updates would be rolled up, I can't imagine who knows
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Belfiore knows very well but the ZDNet guy didn't properly interpret Belfiore's statement. Did you read janemanno1's post in the first page?
martoto said:
So for example, it's very likely that all of those, who bought a phone now (they are available only through carriers) won't get the major update at January.
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Would love to hear the logic that led you to this conclusion.
Even if a carrier could block an update, I don't think they would do so without very good reason because it would cause a lot of negative press. If all WP7 users received, for instance, cut 'n' paste in January, but Orange blocked the update, all the fools on Orange would be incensed as their non-Orange mates taunted them mercilessly. Big no-no.
It's probably a minor concession Microsoft made to carriers and it might be there just to give them time to protest to Microsoft about, for instance, an update that includes tethering or VOIP.
I wouldn't get my knickers in a twist over it if I were you. Just buy an unlocked phone and switch carriers if they block an update you want. If you lock yourself into a two year contract then I'm afraid you'll just have to suck it up.
Question
Did any one received an update for WP7???
It's end of January already!!!!
Let me know.
skythunder83 said:
Did any one received an update for WP7???
It's end of January already!!!!
Let me know.
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No one has received one yet, because it hasn't been released yet. In fact, Microsoft never confirmed an update was coming in January. The closest they got was having the web page for the patch have "january-update" in the URL, which they soon changed. Apparently the page itself said "January Update" but I don't recall ever seeing that, and even if they did, it has since been replaced. It's still coming.

Have we been duped?

Ok, I am been a big fan of WP7 since day 1, I now have a bad feeling I have been duped.
Given what we are seeing with the current update, the pre update update and what I and others are being told by carriers about "testing" imagine this scenario.
21.2.11 Microsoft release pre-update update carrier will forward it only after 8 weeks "testing" phase.
8.3.11 Microsoft release NoDo, carrier decides to skip this one
21.4.11 Carrier releases pre-update update to consumers
15.11.11 Microsoft release Mango (late 2011)
16.11.11 Carrier announces Mango will be released with NoDo rolled in after another 8 week "testing" phase.
16.01.12 Consumers get NoDo/ Mango update.
Yes friends, you could end up waiting a full 15 months from the UK launch of WP7 before you get any sort of significant update! "But we knew about the carriers option to skip an update" you say, but we did not know that MS release dates are useless because carriers are allowed to add 2 or 3 months for "testing", this on top of a barely acceptable update cycle from MS. Even if your carrier gets NoDo, that gives them the option to skip Mango in which case, who knows when you will get any functionality beyond C&P (meh).
I am stuck on a 24 month contract with a phone which will possibly not get a full feature set until near the end of that contract and I am pissed at how stupid I have been not to have worked this out before I signed up. My advice? If you really want a WP7 wait until you can get a properly SIM free one that is not tied to any carrier.
I feel you, but don't be like my wife and judge guilty before the crime
It hasn't happened yet, and though I share the sentiment of the jist of your post, remember to base your mindset on fact, not hypothesis.
In a years time, we will know if we truly were duped. You had to know it was a gamble when you signed up, and now the risk is being realised. Just trust in Microsoft to do the right thing, and raise hell if they don't.
adesonic said:
Ok, I am been a big fan of WP7 since day 1, I now have a bad feeling I have been duped.
Given what we are seeing with the current update, the pre update update and what I and others are being told by carriers about "testing" imagine this scenario.
21.2.11 Microsoft release pre-update update carrier will forward it only after 8 weeks "testing" phase.
8.3.11 Microsoft release NoDo, carrier decides to skip this one
21.4.11 Carrier releases pre-update update to consumers
15.11.11 Microsoft release Mango (late 2011)
16.11.11 Carrier announces Mango will be released with NoDo rolled in after another 8 week "testing" phase.
16.01.12 Consumers get NoDo/ Mango update.
Yes friends, you could end up waiting a full 15 months from the UK launch of WP7 before you get any sort of significant update! "But we knew about the carriers option to skip an update" you say, but we did not know that MS release dates are useless because carriers are allowed to add 2 or 3 months for "testing", this on top of a barely acceptable update cycle from MS. Even if your carrier gets NoDo, that gives them the option to skip Mango in which case, who knows when you will get any functionality beyond C&P (meh).
I am stuck on a 24 month contract with a phone which will possibly not get a full feature set until near the end of that contract and I am pissed at how stupid I have been not to have worked this out before I signed up. My advice? If you really want a WP7 wait until you can get a properly SIM free one that is not tied to any carrier.
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I'm afraid your carrier testing dates and deadlines are incorrect.
8 weeks is what 2 carriers in the UK have said to consumers here
OP doesn't make sense to me.
This 'pre' update went to carriers for testing ages ago.
If a carrier skips an update they have to rollout the next update, which will have to include the skipped update.
digime said:
OP doesn't make sense to me.
This 'pre' update went to carriers for testing ages ago.
If a carrier skips an update they have to rollout the next update, which will have to include the skipped update.
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Click to collapse
This is what I read from Microsoft as well, they can skip 1, but they have to push out the next update which also includes the previous one.
adesonic said:
Ok, I am been a big fan of WP7 since day 1, I now have a bad feeling I have been duped.
Given what we are seeing with the current update, the pre update update and what I and others are being told by carriers about "testing" imagine this scenario.
21.2.11 Microsoft release pre-update update carrier will forward it only after 8 weeks "testing" phase.
8.3.11 Microsoft release NoDo, carrier decides to skip this one
21.4.11 Carrier releases pre-update update to consumers
15.11.11 Microsoft release Mango (late 2011)
16.11.11 Carrier announces Mango will be released with NoDo rolled in after another 8 week "testing" phase.
16.01.12 Consumers get NoDo/ Mango update.
Yes friends, you could end up waiting a full 15 months from the UK launch of WP7 before you get any sort of significant update! "But we knew about the carriers option to skip an update" you say, but we did not know that MS release dates are useless because carriers are allowed to add 2 or 3 months for "testing", this on top of a barely acceptable update cycle from MS. Even if your carrier gets NoDo, that gives them the option to skip Mango in which case, who knows when you will get any functionality beyond C&P (meh).
I am stuck on a 24 month contract with a phone which will possibly not get a full feature set until near the end of that contract and I am pissed at how stupid I have been not to have worked this out before I signed up. My advice? If you really want a WP7 wait until you can get a properly SIM free one that is not tied to any carrier.
Click to expand...
Click to collapse
yes you were duped: you signed a contract, for a phone.
as far as updates, microsoft has been promising "this is the best windows ever!" since win95. at least you don't have to buy a cd for wp7 updates, if they ever come.
btw, android 3.0 sdk was released , that means. yet another bump for android, like now. hmmm duped indeed.
I suggest waiting until that all gets laid out. Microsoft has been paying attention to the mobile world. I think it is taking the better aspects of Android and iOS. If this is true, they know how important software updates are. They do not want all of the update issues Android has. Trust me. Those voices from the Android crowd are starting to get rather loud boasting about devices being left in the dust, or simply getting an update 6-10 months after the update was released.
As for the new Android sdk, it's tablet only for the moment. The next phone update will be 2.4 that will really bring extra functionality. Heck, Google's own developer phone, the Nexus One is just starting to get the latest update to Gingerbread. Thats over 2 months after it was announced with Nexus S. XDA released it before Google did!
Bottom line, be loud about the updates, but don't speculate. It sounds fine when you do it, but all it does is get you worked up for no real reason. Enjoy the phone for what you bought it for. As key as updates are, you should still buy your phone for what it does now.
This why I am going to wait at least a year or two before I go out and buy a WP7 device, they have so much to work out before it is a functional daily device, but I think in the end they will work all this out.
Me too... I've been looking for a replacement for my ageing sghI780, and as of now the best bet is an android based one. As much as I like the WP7 interface, I want a phone that I can customize anytime I want, with a true offline and not to mention free GPS navigation. I also use my phone to carry important files with me, plus a videos and music files to while away the time. There's a lot of holes that need to be filled in WP7 for the moment. Until those are fulfilled, then I will not own a WP7 device anytime soon. Maybe I'll just get a Galaxy S for the meantime.
I don't feel duped. I knew I was buying into an early mobile os. There is little functionality I miss in day to day operation, and I'm confident that my phone is going to get an update in early march.
Now, if that update for some reason never comes, then I would start to worry, but until then, why cause any more stress than I need to?
digime said:
OP doesn't make sense to me.
This 'pre' update went to carriers for testing ages ago.
If a carrier skips an update they have to rollout the next update, which will have to include the skipped update.
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Click to collapse
If this update went to caariers for testing ages ago, why are carriers telling consumers they cannot release it because they have a 6 to 8 week testing cycle o go through? I am not bothered about this specific update, nor am I bothered by the "carriers can skip one update thing" what bothers me is that we now have to add an indeterminate length of time (6 weeks? 8 weeks?) to whatever date MS give for an update
ohgood said:
yes you were duped: you signed a contract, for a phone.
as far as updates, microsoft has been promising "this is the best windows ever!" since win95. at least you don't have to buy a cd for wp7 updates, if they ever come.
btw, android 3.0 sdk was released , that means. yet another bump for android, like now. hmmm duped indeed.
Click to expand...
Click to collapse
Come on OhGood. You know better than that. The last OS to boast about updates has to be Android.
I'll be sure to send your baseless plug to Google.
Well lets look at it this way. MS's original, public pitch for WP7 was that updates will come solely from them, with no inteference from carriers, OEM's, tooth fairies or frost giants. Now what has been unveiled, not by MS themselves publicly but by bloggers like Paul Thurrott is that the reality is carriers have the power, just like before, to insert themselves into the update process and delay or block updates as they see fit and again here we are, scrambling around trying to find out where our updates are.
It doesnt really matter if they have to pass the next update after a blocked one, conceivably they can do their "testing" for an indeterminable length of time and still in effect block that update as well. The reality today regarding updates is a far cry from what MS publicly promised, and in typical MS style all mention of that is missing from their website or from any MS official.
Duped, misled, hoodwinked, call it what you will, the truth of the matter is updates are NOT solely controlled by MS, contrary to what was originally claimed and that is not a nice thing to discover AFTER buying the device. It may or may not be better than android's so called "fragmentation" but in reality it pretty much results in the same thing, pissed off users.
Fortunately I'm not on a contract with my WP7. And mine is already sim-unlocked. I wonder if I could put a foreign sim in and see if the update would happen?
The only contract I'm in right now is for my iPhone, which is a sure bet.
theo80 said:
Me too... I've been looking for a replacement for my ageing sghI780, and as of now the best bet is an android based one. As much as I like the WP7 interface, I want a phone that I can customize anytime I want, with a true offline and not to mention free GPS navigation. I also use my phone to carry important files with me, plus a videos and music files to while away the time. There's a lot of holes that need to be filled in WP7 for the moment. Until those are fulfilled, then I will not own a WP7 device anytime soon. Maybe I'll just get a Galaxy S for the meantime.
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Click to collapse
I'd wait just a little bit and get a galaxy S2
efjay said:
Duped, misled, hoodwinked, call it what you will, the truth of the matter is updates are NOT solely controlled by MS, contrary to what was originally claimed and that is not a nice thing to discover AFTER buying the device.
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Click to collapse
While this may or may not be true (according to bloggers it is - I'm not arguing either way) I very much doubt this pre-update would have gone thru the carriers at all. Microsoft always said smaller updates would be delivered directly. If this isn't considered a small update I don't know what is. More pointing to this fact is that most carriers don't seem to have a clue about the update - sure, they may state there's an internal testing period of x weeks, but these people don't have a clue; they read from a script. If your question doesn't exactly match one available in their script they will pick the closest one - which in this case may have been an Android update.
That said, I don't see why the carriers would block updates at all - unless they include features specifically forbidden on the network in question (i.e. VoIP and similar services). The networks have no financial interest in blocking the updates, on the contrary they should get them out the door as fast as humanly possible to keep their customers happy. OEMs on the other hand does have a financial interest in holding off on delivering updates as it means they can produce an almost identical phone with the latest greatest OS included.
In any case, if carriers were looped in here we would have seen evidence of this. Either by me receiving an update before my wife (I've got an unbranded O7, she's got a TMODE branded O7) or by lots of people complain that their X branded device still hasn't received an update. We haven't seen this, at all. Looking at various surveys online it's pretty clear that devices from just about every network have received the pre-update. Microsoft did state it was a staggered release, so the fact that person Y has received his while person Z hasn't isn't evidence of a carrier blocking it IMO.
Dunno if ive missed something but what network has actually blocked you from receiving the update?
ohgood said:
yes you were duped: you signed a contract, for a phone.
as far as updates, microsoft has been promising "this is the best windows ever!" since win95. at least you don't have to buy a cd for wp7 updates, if they ever come.
btw, android 3.0 sdk was released , that means. yet another bump for android, like now. hmmm duped indeed.
Click to expand...
Click to collapse
Stupid analogy. Sounds like you bought into the Apple propaganda commercials, which funny enough you see alot less of since Windows 7 (because Windows 7 is actually decent). Every Windows after 95 has been better.
Android Updates:
1.0 ...5mths... 1.1 ...1mth... 1.5 ...5mths... 1.6 ...1mths... 2.0/2.1 ...7mths... 2.2 ...7mths...
Windows Updates:
1.0 ...?... 1.x and we are 4 months into the offering.
Seriously.
efjay said:
Well lets look at it this way. MS's original, public pitch for WP7 was that updates will come solely from them, with no inteference from carriers, OEM's, tooth fairies or frost giants. Now what has been unveiled, not by MS themselves publicly but by bloggers like Paul Thurrott is that the reality is carriers have the power, just like before, to insert themselves into the update process and delay or block updates as they see fit and again here we are, scrambling around trying to find out where our updates are.
It doesnt really matter if they have to pass the next update after a blocked one, conceivably they can do their "testing" for an indeterminable length of time and still in effect block that update as well. The reality today regarding updates is a far cry from what MS publicly promised, and in typical MS style all mention of that is missing from their website or from any MS official.
Duped, misled, hoodwinked, call it what you will, the truth of the matter is updates are NOT solely controlled by MS, contrary to what was originally claimed and that is not a nice thing to discover AFTER buying the device. It may or may not be better than android's so called "fragmentation" but in reality it pretty much results in the same thing, pissed off users.
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Click to collapse
Listening to the Windows Weekly podcast is painful & funny at the same time. You can hear & see Paul Thurrott's frustration & his enthusiasm for WP7 slipping away week after week. At the beginning he was gushing over WP7 but now not so much.
One day I fully expect him to announce this is his last podcast, given all the disappointment he's had with WP7, Zune & Windows Home Server.

Bell customers - don't expect NoDo or any updates in the future

I just had a live chat with their "customer service". This is the familiar realization that there will not be updates released for Bell customers. Read below...
A chat representative will be with you in about 0 minute(s). Thank you for waiting.
Chat representative Claire has joined the session and is ready to help. To start, please provide your name and home phone number.
You: Hi Claire
Claire: Hello, thanks for visiting bell.ca. How can I help you today?
You: I was wondering if you knew when the NoDo update for windows phone 7 is being released from Bell?
You: Just cause Microsoft released it weeks ago
Claire: Sure, I will help you with that.
Claire: Are you an existing Bell Mobility customer?
You: Yes, I have an LG Quantum, my wife has an iPhone, we have Bell TV, home phone, and two other cell lines
Claire: Thank you for being a loyal customer to Bell. Kindly stay online while I transfer this chat to our support queue, would request your patience if the chat remains in the queue for a few minutes in case the support reps are busy helping other customers. We thank you for your patience.
You: No problem!
Please wait. We are transferring you to the specialist best suited to help you.
Welcome to bell.ca! You are chatting with Marlena. To assist you, may I please have your name and mobile phone number with area code?
Marlena: Hello and welcome to Bell Mobility's chat service. How can I help you today?
you: Hi there, I was wondering if you knew when the NoDo update was being released for Windows Phone 7?
Marlena: For more information concerning software updates for your device, please visit this link: Software updates for your handset.
Marlena: Is there anything else I can help you with today?
you: My phone (LG Quantum) isn't listed in the link you gave me
you: LG C900 to be exact I think
Marlena: Did you check your phone under tools to see if there is an update available?
you: And it's not an over-the-air update, windows phone 7 updates through Zune desktop PC software
you: Yes I checked that. I know Microsoft released the NoDo update to the carriers, and that now the carriers are holding up the release of it
Marlena: Well if the phone shows there is no updates that means there is none available at this time.
you: ...ok yes I am aware of that. I'm wondering if you know -when- it will be available
Marlena: No I'm sorry we don't have that info.
you: hang on a second please...
you: Please navigate to this link: http://www.microsoft.com/windowsphone/en-us/features/update-schedule-world.aspx
you: Under "Bell" is says "delivering update"
you: Someone must know, a manager or engineer?
Marlena: Please check your phone for any updates that may come in the future, this info is not provided to us or managers any sooner than it is to you.
Marlena: Is there anything else I can help you with today?
you: I don't understand, how can Bell not know what is going on with its own company?
Marlena: I'm afraid I have nothing new to add to what was already said, the info that you are looking for is not available at this time.
you: Ok who in your company would be aware of the updates?
you: SOMEONE has to know
you: Corporate office?
Marlena: As previously mentioned this info is not provided to us or managers any sooner than it is to you.
you: Thank you, but I asked that SOMEONE at Bell must know. There has to be some person who is aware of windows phone 7 updates
you: Another amazing experience with Bell. Thanks
(long pause)
Marlena: Thank you for chatting with me. Please click the "Close" button on the top right of the chat window to tell me how I did today. Enjoy your day!
Marlena: Bye.
Your chat representative has ended the chat session. We thank you for using this service and we hope to have answered all your questions.
*********************************************
If I was the CEO of this company and saw this I would be appalled. My goodness they're so helpful and so nice.
So if anyone is familiar with Bell and how they handle things, you can see the writing on the wall. Not gonna happen. And don't expect Mango either.
If it says "Delivering Update" then its in Microsoft's hands, not Bell.
Just click on the update option in phone settings in Zune and then turn off Wifi. You'll get the update.
They are contractually obligated to allow the update since they skipped Pre-Nodo, FYI. The timeframe is up to Microsoft at this point.
Umm... I think the original post is an over-reaction, and the subject line is misleading.
Here are a couple of posts from Mobile Syrup, showing that Bell is delivering the update to the LG Quantum and HD7:
http://mobilesyrup.com/2011/03/29/wp7-nodo-upgrade-now-available-on-the-bell-lg-optimus-quantum/
http://mobilesyrup.com/2011/04/01/bell-htc-hd7-receives-windows-phone-7-nodo-update/
If you followed the whole initial delivery system fiasco, the MS delivery schedule update, and looked at the document provided by MS, you would know that:
The updates for a given provider are pushed out over several weeks. Your device may not be on the list to be notified yet.
MS controls the device-specific delivery schedule and updates are pushed from MS servers. Bell isn't going to be able to tell you when your particular update will arrive (though she could have provided the range of dates).
All devices will eventually get the update.
There is no call to claim that users should not expect the Nodo update if they are on Bell (or any other provider showing "Delivering update" as the status on the MS page). The tech support person told you "Please check your phone for any updates that may come in the future, this info is not provided to us or managers any sooner than it is to you." That is because the update is pushed directly from MS servers once Bell signs off on it. MS knows when your device will get the update in the next few weeks... Bell does not.
If you don't want to wait, use one of the Zune disconnect NIC tricks to get your update now (there are quite a few sets of instructions floating around here, and you don't even have to modify anything on your device other than whether wifi is on).
thesecondsfade said:
Just click on the update option in phone settings in Zune and then turn off Wifi. You'll get the update.
They are contractually obligated to allow the update since they skipped Pre-Nodo, FYI. The timeframe is up to Microsoft at this point.
Click to expand...
Click to collapse
I actually got the pre-NoDo. But my phone didn't notify me, Zune did when I connected.
And I know about the wifi trick, but I'm hesitant to do that in case I miss some handset-specific updates or what have you. You just never know.
VelJharig said:
Umm... I think the original post is an over-reaction, and the subject line is misleading.
Click to expand...
Click to collapse
I disagree. In the links you posted I'm not sure where they got those images from, but Bell has definitely not released NoDo.
I've dealt with this company for years, I know them like John McClane knows the Grubers. Bell will not be releasing any updates. While I sure hope I'm wrong, but I'd put money on it and write it on a stone tablet. Ain't no one getting updates the official way.
If you have dealt with Bell for as long as you have, and with their ExpressVu portion as well, then you should have also learnt a very long time ago that these reps, and nearly anyone you speak to in any of their stores or kiosks, are clueless on anything other than what current promotion they are pushing, as they read that from a cue card.
For example, I went into the Bell store here on launch day for WP7.... they had no effing clue what I was talking about. Hadn't even HEARD of Windows Phone 7. So should I assume that Bell won't be selling any Windows Phones? Or should I realize that these people (as in store salesmen and generic help-line staff) are at the bottom of the totem pole, and don't really know much beyond the bare minimum?
I recieved my pre-NoDo notification for my Optimus Quantum on my phone, fyi. I think you are jumping the gun; I bet you could call that same person the day after Bell releases the NoDo update, and you would get the EXACT same response.
She said that she gets this information at the same time as you do. Why keep harrassing the person?
the92playboy said:
If you have dealt with Bell for as long as you have, and with their ExpressVu portion as well, then you should have also learnt a very long time ago that these reps, and nearly anyone you speak to in any of their stores or kiosks, are clueless on anything other than what current promotion they are pushing, as they read that from a cue card.
For example, I went into the Bell store here on launch day for WP7.... they had no effing clue what I was talking about. Hadn't even HEARD of Windows Phone 7. So should I assume that Bell won't be selling any Windows Phones? Or should I realize that these people (as in store salesmen and generic help-line staff) are at the bottom of the totem pole, and don't really know much beyond the bare minimum?
I recieved my pre-NoDo notification for my Optimus Quantum on my phone, fyi. I think you are jumping the gun; I bet you could call that same person the day after Bell releases the NoDo update, and you would get the EXACT same response.
Click to expand...
Click to collapse
Good points.
I still believe 100% that Bell will not be releasing any updates, but you do make good points here.
sure haven't said:
I disagree. In the links you posted I'm not sure where they got those images from, but Bell has definitely not released NoDo.
I've dealt with this company for years, I know them like John McClane knows the Grubers. Bell will not be releasing any updates. While I sure hope I'm wrong, but I'd put money on it and write it on a stone tablet. Ain't no one getting updates the official way.
Click to expand...
Click to collapse
I don't understand. You just claimed in the previous post you got pre-nodo. Am I correct in assuming you are just hung up on the fact that your phone isn't notifying you about an update, instead of you having to do it yourself by running zune?
sure haven't said:
I disagree. In the links you posted I'm not sure where they got those images from, but Bell has definitely not released NoDo.
I've dealt with this company for years, I know them like John McClane knows the Grubers. Bell will not be releasing any updates. While I sure hope I'm wrong, but I'd put money on it and write it on a stone tablet. Ain't no one getting updates the official way.
Click to expand...
Click to collapse
MS Worldwide update schedule:
http://www.microsoft.com/windowsphone/en-us/features/update-schedule-world.aspx
From the commenter that provided the pictures in this link:
http://mobilesyrup.com/2011/03/29/wp7-nodo-upgrade-now-available-on-the-bell-lg-optimus-quantum/
"When I got the notification for an update yesterday morning I did not have to do anything special. Just came up on my phone while connected to Zune.
Both checkboxes in Settings/PhoneUpdate have been checked and, as it happens, my WIFI was off. Message just popped up on the phone.
First install froze on step 6. It asked for a phone to be connected to the PC. It already was. After a 10 min wait I just unplugged the phone restarted Zune and everything went smooth.
Works well, Copy and Paste are simple and intuitive. Market place is definitely more responsive. Other than that the phone OS seams very similar in speed/performance. Can vouch for any overall OS speed boosts like other have noticed. My biggest complaint is that camera settings are not saved and this is still true with NoDo. But this is primarily a phone after all"
--Posted by Sasha | March 30, 2011, 11:16 am
That sounds to me like Bell has authorized Nodo device updates as of at least the 30th, and that updates are going out through official channels. It doesn't get delivered through Zune to a carrier device (without hacking or interfering with Zune) unless the carrier has signed off on the update.
When we have personal testimony from Bell customers that they are receiving the Nodo update (with photographic evidence), and that corresponds with the MS statement that they are delivering the update to Bell customers (over 2-3 weeks)... explain to me again why we should believe you?
Your assurance based on random internet authority that Bell is not going to provide the Nodo update is not compelling. All you are doing is spreading FUD unnecessarily.
VelJharig said:
MS Worldwide update schedule:
http://www.microsoft.com/windowsphone/en-us/features/update-schedule-world.aspx
From the commenter that provided the pictures in this link:
http://mobilesyrup.com/2011/03/29/wp7-nodo-upgrade-now-available-on-the-bell-lg-optimus-quantum/
"When I got the notification for an update yesterday morning I did not have to do anything special. Just came up on my phone while connected to Zune.
Both checkboxes in Settings/PhoneUpdate have been checked and, as it happens, my WIFI was off. Message just popped up on the phone.
First install froze on step 6. It asked for a phone to be connected to the PC. It already was. After a 10 min wait I just unplugged the phone restarted Zune and everything went smooth.
Works well, Copy and Paste are simple and intuitive. Market place is definitely more responsive. Other than that the phone OS seams very similar in speed/performance. Can vouch for any overall OS speed boosts like other have noticed. My biggest complaint is that camera settings are not saved and this is still true with NoDo. But this is primarily a phone after all"
--Posted by Sasha | March 30, 2011, 11:16 am
That sounds to me like Bell has authorized Nodo device updates as of at least the 30th, and that updates are going out through official channels. It doesn't get delivered through Zune to a carrier device (without hacking or interfering with Zune) unless the carrier has signed off on the update.
When we have personal testimony from Bell customers that they are receiving the Nodo update (with photographic evidence), and that corresponds with the MS statement that they are delivering the update to Bell customers (over 2-3 weeks)... explain to me again why we should believe you?
Your assurance based on random internet authority that Bell is not going to provide the Nodo update is not compelling. All you are doing is spreading FUD unnecessarily.
Click to expand...
Click to collapse
That lovely mobile syrup link contains two random pictures, and then you repost something from the comments section to counter my position? I don't know that person, neither do you, and it's in no way an official response from Bell.
You know, I'm sorry, I wasn't aware you had a single piece of anecdotal evidence. You're right, I must already have the update.
I never said I had the authority, I just said don't expect it. I'm not.

Mango coming in a week or two!!

Here's the source, finally a word from Microsoft:
http://windowsteamblog.com/windows_phone/b/windowsphone/archive/2011/09/21/where-s-mango-an-update-on-timing.aspx
question....what abt those of us running RTM?
should we restore to nodo?
and do we get the firmware updates too if there is no need to restore back to nodo?
blanket said:
question....what abt those of us running RTM?
should we restore to nodo?
Click to expand...
Click to collapse
If you are running the Beta it will definitly be impossible to upgrade from the Beta to the final, carrier and OEM approved version of Mango.
Most likely this will be the case for the leaked RTM as well but you never know. If you have to roll back to NoDo you will lose every Text and save games etc. created after you left NoDo, so downgrading to NoDo now will at least allow you to keep those after downgrading to NoDo.
However, if it turns out that you can upgrade from the leaked RTM to the final thing, then you won't lose anything and you might wanna take the risk and wait for the rollout to begin.
Awesome news
Just saw the post on twitter, and I must say that I'm pretty exited!
I'm actually gonna wipe my phone before the update. Some may wonder why, and it's simple: My region thingy won't work in Norway before Mango, HAH!
The wait is almost over y'all!
Mango in 1 or 2 weeks and battlefield 3 beta next week. Things are looking good.
DJRedLine said:
Mango in 1 or 2 weeks and battlefield 3 beta next week. Things are looking good.
Click to expand...
Click to collapse
Yeah and an iPhone 5 announcement in about 2 weeks. Great timing MS, the apple rumors and excitement are just starting to draw attention from everything else.
Well look at this. THIS is exactly what they should be doing (albeit weeks ago, but still). Fantastic.
sure haven't said:
Well look at this. THIS is exactly what they should be doing (albeit weeks ago, but still). Fantastic.
Click to expand...
Click to collapse
Weeks ago the plan was still to release on September 15th (if you can trust the leaked stuff).
slimshady322 said:
Yeah and an iPhone 5 announcement in about 2 weeks. Great timing MS, the apple rumors and excitement are just starting to draw attention from everything else.
Click to expand...
Click to collapse
Apples fanfare will make mango a near silent memory... poor timing microsoft, very poor indeed.
Also, verizon is lighting up quite a few around the same time... maybe the LTE iphone is possible after all .?
slimshady322 said:
If you are running the Beta it will definitly be impossible to upgrade from the Beta to the final, carrier and OEM approved version of Mango.
Most likely this will be the case for the leaked RTM as well but you never know. If you have to roll back to NoDo you will lose every Text and save games etc. created after you left NoDo, so downgrading to NoDo now will at least allow you to keep those after downgrading to NoDo.
However, if it turns out that you can upgrade from the leaked RTM to the final thing, then you won't lose anything and you might wanna take the risk and wait for the rollout to begin.
Click to expand...
Click to collapse
i updated to mango a little over 24 hours ago, so damage is little tbh
and
garymoncrieff
@John, I just asked on Twitter and upgrade instructions for those of us running beta will be released when they have them.
Click to expand...
Click to collapse
this was in the comments section, so we may have hope
blanket said:
i updated to mango a little over 24 hours ago, so damage is little tbh
and
Click to expand...
Click to collapse
Well than I would downgrade to NoDo using the backup if you can live without Mango for another week or two.
blanket said:
this was in the comments section, so we may have hope
Click to expand...
Click to collapse
Yeah I read that as well but the instructions might just be "downgrade to NoDo using your backup" etc. Time will tell and fortunately it's not that far away.
The only reason they made the announcement is because we now know when Apple will reveal the next iPhone which basically means no living sould will give a damn about Mango. Way to go Microsoft, good luck with that!
I'll believe when I see it. Until then, it's all rumor and speculation.
There should have been a disclaimer that "unless you're on the AT&T network, then you'll need to wait until December or January since Mango is complex and needs to be tested before release."
Can anyone tell me why carriers have anything to do with updates at all? Carriers simply provide the infrastructure for a phone to work. What have they got to do with anything? It's something I have never understood. My ISP isn't testing my Windows 7 updates before I install them, why would they do so on my phone?
Merkie said:
Can anyone tell me why carriers have anything to do with updates at all? Carriers simply provide the infrastructure for a phone to work. What have they got to do with anything? It's something I have never understood. My ISP isn't testing my Windows 7 updates before I install them, why would they do so on my phone?
Click to expand...
Click to collapse
Probably because the phone has a radio in it and it's different from carrier to carrier..
Merkie said:
Can anyone tell me why carriers have anything to do with updates at all? Carriers simply provide the infrastructure for a phone to work. What have they got to do with anything? It's something I have never understood. My ISP isn't testing my Windows 7 updates before I install them, why would they do so on my phone?
Click to expand...
Click to collapse
It has to do with service compatibility. They make sure the phones perform properly with the various services the carriers provide. Plus, on top of that, they make sure the phone that bares their logo and name performs to their specific standards. Any malfunctioning phone can potentially give the carrier a bad rep.
I know from experience that a phone sold outright...unlocked and from the handset maker...can be buggy as hell. Whereas the exact same phone under the carriers moniker is a sweet and well functioning phone. This doesn't apply to Apple, though. Apple is in full control of any and all updates for the iPhone. But I bet the carriers who carry iPhones are allowed testing before updates are issued.
I'm glad this is more concrete than the fall. Lets see if ATT keeps to their words and updates my damn phone in a week or two.
Not even fall yet and an official announcement. Good job.

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