Copying my posts from Android forums, PLEASE HELP
At first kies would not recognize my phone either, after going into device manager and installing drivers that were found on my computer (hopefully from installing kies) kies will now recognize that I connected a device but it says, to please reconnect in PC Studio mode, current mode is not supported by kies??, and then I get the windows USB device not recognized message, ODIN doesnt see my phone at all. Latest kies version is installed.
In an earlier post someone was talking about another drive in addition to kies, where do I find this??
Sorry I am so lost and frustrated, I am not a noob, I switched roms on my EVO every few days, but this is my first sammy and I can't get the damn thing to recognize my phone, Could anyone give me a detailed dumbed down step by step process please? Thank you!!!!
tried on my 2nd pc, kies intalled without error message, but didnt recognize my device, i chose the install drivers option in kies, it seemed to install, but odin doesnt recognize it and still says usb not recognized when i plug it in urrrrr!
ok so the second PC seems to have gotten the drive installed and my computer recognizes the it as samsung usb modem, and samsung android device, but it still isnt recognized by kies or odin, and the usb not recognized still pops up. When I go to device manager I can update the epic touch driver and it seems to take but there is also a USB mass storage driver that has a yellow triangle and I Cant seem to fix it.
Any help would be GREATLY appreciated, been trying on 2 computers for 2 days. I have a rooted EVO and G tablet, i swear I'm not a complete idiot, I just need my damn computer to recognize my phone! Thanks, sorry for the rant
To get mine to connect in kies I have to turn off usb debugging, and kies always says it has to close because of a problem but I just ignore it and don't click OK or close out the dialogue box and then the phone shows up and I can do stuff on kies. Hope this helps and hopefully its not like this for everyone else
mypd1991 said:
To get mine to connect in kies I have to turn off usb debugging, and kies always says it has to close because of a problem but I just ignore it and don't click OK or close out the dialogue box and then the phone shows up and I can do stuff on kies. Hope this helps and hopefully its not like this for everyone else
Click to expand...
Click to collapse
Close kies, open odin, make sure usb-debugging is enable on your phone, try connecting your phone to a different usb port. Should re-install drivers, and pop up in odin. You don't need to open kies at all.
Sent from my SPH-D710 using xda premium
Also, sometimes the USB cord itself can be faulty, or so was the case with the OG Epic.
SAShady said:
Close kies, open odin, make sure usb-debugging is enable on your phone, try connecting your phone to a different usb port. Should re-install drivers, and pop up in odin. You don't need to open kies at all.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
no mine is fine, that's just the way i have to do it to be able to sync with kies and stuff, my drivers are fine, it was just a suggestion for the op cause he sad he couldn't connect to kies, but i think i have to do it that way cause its through parallels desktop for mac.
Thanks guys, so im uninstalling kies yet again, then going to reinstall, reboot my pc, enable us debugging on my phone, plug it in,allow drivers to install (hopefully) and never open kies. Then I'll open odin and put my phone in download mode and then reconnect it to my pc right? Is it correct to assume that odin will only see my phone in download mode?
i had to do this for me http://forum.xda-developers.com/showthread.php?t=867518
Kies
You may also consider trying uninstalling Kies, installing/updating Java and then reinstalling Kies. What OS are you using on the PCs?
,
RRexA3 said:
You may also consider trying uninstalling Kies, installing/updating Java and then reinstalling Kies. What OS are you using on the PCs?
Click to expand...
Click to collapse
Thanks I will try this as well, hell ill try anything lol
Running vista 64 on one and xp sp2 on the other
Pitnefor said:
i had to do this for me http://forum.xda-developers.com/showthread.php?t=867518
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Click to collapse
I tried to install and got an error saying not enough storage space to install?
I have tons of storage free on my pc hmmm, I'll try in on the other one now
got root!
the java update seems to have done it
Thank you so much to everyone!!!!
So I have a yellow triangle on the splash screen underneath where it says samsung galaxy when my phone boots up, but everything is working so I assume thats ok
Yes, the triangle on the splash screen is normal if rooted
Yay
luigic81 said:
got root!
the java update seems to have done it
Thank you so much to everyone!!!!
Click to expand...
Click to collapse
Glad it helped =)
Related
I just purchased this phone (i9100) last night after a long travel to track it down. today I simply wanted to update the firmware on it and I was using Odin3 v1.85 to do it but It failed and stayed like that for an hr with the phone in the download mode. I finally disconnected the phone and started it back up and it said " firmware upgrade encountered" with the phone on icon on the left a yellow triangles in the middle and a computer on the right side. Almost looks as though the symbols and words are cutting off the screen.
I can boot into the Download mode but the computer does not recognize the phone anymore nor does Odin or Kies. So I cant even attempt to re-flash the damn thing... I'm so upset right now and feel like taking a hammer to this damn phone...
Any help would be greatly appreciated. I've don't everything when it comes to drivers uninstalling Kies, using other computers without Kies installed, different ports and cables. I've done it all as far as i can see.... also I cant return the damn thing as i didn't buy it from a store. so im **** out of luck if i cant get this working.... PLS HELP!
Are you sure you are downloading the right version of the drivers? I ask because it sounds like you bought the international galaxy s II and not the Epic 4G Touch but you asking the question in the E4GT forums.
The phone is Sprint branded and so is the box.
jettienne12 said:
The phone is Sprint branded and so is the box.
Click to expand...
Click to collapse
Okay, so for future reference... you have the D710, NOT the i9100. (The i9100 is the international SGS2, different enough from the Epic Touch that you can't flash i9100 firmware.)
That said, if you can get into download mode then all is not lost!!
Restart your computer. Also, when you use odin, be sure to go into your Windows task manager and close any Kies tasks/processes that may be running in background. You only need Kies for the drivers it provided when you installed it onto your pc.
Suggest you put your phone into download mode, and follow the instructions in the 1st post in this thread:
http://forum.xda-developers.com/showthread.php?t=1282420
I tried the instructions in the link. however, the problem seems to that the phone is not being detected by the computer or the drivers dont seem to be working. I tried this on my other computer and while the phone is in download mode it is still not being detected by the computer or odin.... what can be causing this as before the firmware update that failed it was being detected perfectly fine.
I pretty much have the exact same problem as posted here.
http://forum.xda-developers.com/showthread.php?p=18176145#post18176145
jettienne12 said:
I pretty much have the exact same problem as posted here.
http://forum.xda-developers.com/showthread.php?p=18176145#post18176145
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Click to collapse
Sorry to be the bearer of bad news, but I was never able to get any computer to recognize the phone in that state. I was able to take it to the Sprint store and they ended up giving me a new one for a small service charge. Since you didn't get it at a store I would contact Samsung and give them the story that cooza suggests in the thread you linked. Good luck and post back if you ever get it working, I am still curious as to what was wrong.
The only thing that might be hampering your effort is Kies might be still active. I overlooked this instruction (as was mentioned in a previous post). Before starting Odin or connecting your phone go into Windows task manager (ctrl/alt/del) and click on processes. Scroll down and you'll probably see a Kies process running. End that process, then try it again.
.....
Sorry but Kies has been completely uninstalled from this computer and the other computer.
are you plugging the phone before or after entering download mode?
I did both before and after to see if that would make a difference, but no go.
jettienne12 said:
Sorry but Kies has been completely uninstalled from this computer and the other computer.
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Click to collapse
I thought you needed the drivers from Kies?
.....
I installed the drivers without it, I downloaded the drivers for my model phone from another member who suggested it.
Try deleting the drivers that u have and reinstalling kies. Use different usb ports.
Sent From My Evo Killer!!!
i would reinstall kies..... or if you have a linux box maybe try heimdall > http://forum.xda-developers.com/showthread.php?t=755265 to flash
Guys, I tried Ubuntu but with no luck. The computer simply will not detect the phone. At this point I believe only Samsung can fix or replace this. I will contact them tomorrow and see. Maybe they will do it for free or maybe they will charge a small fee (small I hope if any) but thank you all for the help.
Alright I am running cm9 and have been for weeks with no issues. I got the new galaxy s3 and installed the drivers on my pc to root it and all that. I want to change roms on my E4GT though so I go to plug it in and it charges but will not connect so I figured I had to reinstall the usb drivers for my e4gt so I did and still nothing. I am in no way a newb i have flashed tons of roms and I know I did not do anything wrong. I believe I am just missing a driver. Can someone point me in the right direction? I have the latest version of kies installed and the drivers straight from samsungs website.
Made a little progress but not much. I realized I didnt have usb debugging enabled so I enabled that but now when I plug it in it just says usb debugging enabled instead of asking if I want to mount as storage device I have tried rebooting phone and pc several times. I am running out of ideas.
Did you get the drivers by installing Samsung Kies?
I ran into a similar issue once. I removed all Samsung software with all devices disconnected, did a reboot, re-installed a new copy of Kies, and when I plugged in the device, I opened the notification and told it to skip searching Windows Update.
Also, make sure you are plugging it into a powered USB port, so one on the back of your computer. Sometimes laptops don;t provide enough power either. My girlfriend's OG Epic refused to flash on my MacBook Pro, but worked fine on a desktop.
Latest version of Samsung Kies: http://org.downloadcenter.samsung.com/content/SW/201105/20110512115717796/Kies_2.3.2.12054_20_1.exe
Thank you very much i will give it a try and report back.
Sent from my SPH-D710 using XDA
Mattheyu said:
Did you get the drivers by installing Samsung Kies?
I ran into a similar issue once. I removed all Samsung software with all devices disconnected, did a reboot, re-installed a new copy of Kies, and when I plugged in the device, I opened the notification and told it to skip searching Windows Update.
Also, make sure you are plugging it into a powered USB port, so one on the back of your computer. Sometimes laptops don;t provide enough power either. My girlfriend's OG Epic refused to flash on my MacBook Pro, but worked fine on a desktop.
Latest version of Samsung Kies: http://org.downloadcenter.samsung.com/content/SW/201105/20110512115717796/Kies_2.3.2.12054_20_1.exe
Click to expand...
Click to collapse
Actually no i did not get the drivers by installing kies because I already had it i got the sprint sph d710 usb drivers. Should I uninstall those and just install kies?
Well this is a rediculus problem that I am having now.. I cant install kies because it is saying I am not connected to the internet and I clearly am as I am posting this on the same pc that I am trying to install on.. I have tried rebooting the pc that does nothing.
Alright I got kies to install but still the same thing when I plug the phone in it says usb debugging enabled i really have no idea what is going on.
have you tried different ports on your computer, also have you maybe tried a different computer. If not it could be phone issue I fried my usb board on mine. best bet to try that is to flash another rom if possible and see if it you can connect to computer
scud626 said:
have you tried different ports on your computer, also have you maybe tried a different computer. If not it could be phone issue I fried my usb board on mine. best bet to try that is to flash another rom if possible and see if it you can connect to computer
Click to expand...
Click to collapse
I have tried different ports but not a different comp. Ya I am gonna flash a new rom and see if that helps. How could I have fried the usb board though? I havent touched the phone in days since I got the gs3.
Yup Just flashed the new Super Nova rom and now everything is working again, thank you very much for all the help and if anyone hasnt checked out that rom yet they need to its awesome!
Hello XDA!
I don't want to post a wall of text (not that tall of a wall, at least), so, I'll try to get to the point quickly. And yes, I have done a lot of searching, both on XDA and Google, and that will be proved soon enough with the solutions that I've tried so far.
The problem I'm currently experiencing is when I connect my phone to my computer, it charges but it isn't recognized. There is no USB notifications, no phone in My Computer, and no Windows pop up, whether it's a pop up asking me to install drivers or an unknown device has been connected, nothing. Mind you, everything has been working flawlessly, this just randomly, and I really do mean randomly, started happening. The phone has never been dropped and there is no water damage. I'm still using the USB cable that came with the phone. And, if it matters, I'm rooted, running the leaked LI8 JB ROM, stock kernel, and UVLEM baseband.
Here's a list of said solutions that I've tried so far:
Using a thin paint brush, wet the tip a little with alcohol and tried cleaning out the USB port
Connecting to a different computer, connecting with a different cable, connecting to any other USB ports on the computer
After making Nandroid backup: Data wipe/factory reset, flashing a different ROM
Remove Samsung USB drivers and reinstalling, also tried installing Samsung Kies
Uncheck USB debugging and restarting, checking USB debugging and restarting
Dialled *#7284#, select Modem, then reselect PDA, changing Qualcomm USB settings and changing it back to MTP + ADB
Turn off phone, remove battery for 30 sec, reinsert and boot up (soft reset to reset internal circuitry as described by a Samsung live chat service tech)
I might've left out a couple, but please do enlighten me of methods that you might know, I'll be sure to try it or let you know if it's already been attempted.
..also, when connected to my PC, under Settings > Battery, it shows "Charging (AC)" IIRC, this should be showing "Charging (USB)".
This next attempt stood out to me. I decided I would try and go back to the stock firmware, one where I would have to use Odin3. So, I put the phone in Download Mode, open up Odin3, connect the phone, and I get a pop up in Windows! It's trying to install drivers, and fails. I can't flash the stock Samsung firmware if I wanted to, even for warranty purposes. I do currently have the USB drivers installed, but my PC hasn't gone through the driver installation for when the phone is connected to the computer. So, I'm assuming that is why this is failing? I'm not entirely sure. But, when I saw this, I unplug the phone and plug it back in numerous times, to rule out that this might be a hardware problem. And, every time I plug it back in, it tries to install the drivers but fails. So, it's detecting my phone in Download Mode. I reboot and hope that it will detect normally, but no, it doesn't...
As a last resort, I went to Samsung.com and chatted with a service tech, he runs me through two procedures that I haven't done, the 'soft reset' and a 'master reset', which is done through Settings > Back up and Reset > Factory Data Reset. Neither worked, so, he then checks my IMEI and finds that I am still under the 1 year warranty and files a ticket for repair service. I asked him if there is a replacement warranty and he says that is done through my service provider (T-Mobile) with the Premium Handset Protection service, which I didn't add. Not because I didn't want to, but I can explain in later posts if someone is interested in why it wasn't added. So, now I have the return label in my inbox ready to be printed, taped onto a box containing my phone, and sent out. But, I can't go through with this because I have a custom ROM on the phone. There is no counter because I've already used Triangle Away, AFTER this started happening.
I am completely stumped... Any information is greatly appreciated!
EDIT: Also, I've disassembled the phone to check the MicroUSB port to see if any pins or prongs might've came loose. Everything is in tact.. I also wanted to see if the MicroUSB port was replaceable because I was able to find a spare MicroUSB ports on a website. But, it seems that the port isn't easily replaceable. It doesn't look removable, and I'm uncertain if it can be de-soldered to solder a replacement one on. Also, some thing caught my eye when I had it disassembled. There were two components of the phone that had SGH-I747 imprinted on them. I wasn't able to take pictures as I was in a rush to get it put back together, but thought it was of interest to bring up.
How do you have a custom ROM if you flashed the stock one? I'm confused..
Try installing drivers through the toolkit.
If windows recognized it in Download Mode, keep trying to unplug and replug the cable in the same and different ports until it installs?
This happened once on my Galaxy S 4G.
Uninstall all related drivers, kies, etc. Restart pc and download and install these drivers. (Should be latest)
http://d-h.st/zya
Or download and install latest version of kies. Drivers included.
Try connecting again.
Sent from my SGH-T999 using xda app-developers app
psykhotic said:
How do you have a custom ROM if you flashed the stock one? I'm confused..
Try installing drivers through the toolkit.
Click to expand...
Click to collapse
I was never able to flash the stock firmware because my computer fails to install drivers for it. I've also tried using the drivers from the toolkit and it gave me no results.
theexel said:
If windows recognized it in Download Mode, keep trying to unplug and replug the cable in the same and different ports until it installs?
This happened once on my Galaxy S 4G.
Click to expand...
Click to collapse
I just hopped on right now after trying the different USB ports on my computer while in Download Mode. Same deal, it detects, tries to install drivers, then fails. It's coming up as an Unknown Device.
DocHoliday77 said:
Uninstall all related drivers, kies, etc. Restart pc and download and install these drivers. (Should be latest)
Or download and install latest version of kies. Drivers included.
Try connecting again.
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
I currently have the latest Kies installed. I'm going to uninstall and give that link a shot, though. Hopefully, Odin3 will be able to detect it, at least, so I can get the stock firmware back on this thing...
DocHoliday77 said:
Uninstall all related drivers, kies, etc. Restart pc and download and install these drivers. (Should be latest)
Or download and install latest version of kies. Drivers included.
Try connecting again.
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
No luck with those drivers neither..... =/
What version of Windows are you running?
Aerowinder said:
What version of Windows are you running?
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Click to collapse
Windows 7 x64
I had the same problem. Tried uninstalling and and reinstalling drivers. Only thing that worked was restoring my pc to factory condition and starting over. Sucked but it worked
Sent from my SGH-T999 using xda premium
jasonpantuliano said:
I had the same problem. Tried uninstalling and and reinstalling drivers. Only thing that worked was restoring my pc to factory condition and starting over. Sucked but it worked
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
Thank you for your input, but I doubt this would work in my situation. Ive tried connecting it to my laptop and another computer in the house and they both do not detect the phone. However, i would consider going that route as a last resort if there arent any other ideas.. i just need Odin3 to recognize it so i can revert and send it back in..
Any other suggestions, XDA? And thank you to those that responded!
johnx818 said:
Thank you for your input, but I doubt this would work in my situation. Ive tried connecting it to my laptop and another computer in the house and they both do not detect the phone. However, i would consider going that route as a last resort if there arent any other ideas.. i just need Odin3 to recognize it so i can revert and send it back in..
Any other suggestions, XDA? And thank you to those that responded!
Click to expand...
Click to collapse
I had the same issue. Got my phone replaced and it worked fine.
eldgrim said:
I had the same issue. Got my phone replaced and it worked fine.
Click to expand...
Click to collapse
And that is exactly what im trying to do..
I recently accidently bricked my GS3, and needed a jig to boot into download mode. After successfully getting into download mode with the jig, however, Windows 7 doesn't recognize my GS3, instead giving the message "USB Device Not Recgonized" and showing the yellow triangle on the device icon in the device manager as an unknown device. This is obviously a problem, as Odin can't recognize the device either, to flash a stock rom to get me out of this mess.
I honestly don't know how to remedy this.
Any thoughts?
Uninstall drivers and install them again
Use different USB ports.. My computer and I've heard a lot too are picky with the USB port that is bring used
Keep trying it should work one way or another
Sent from my SGH-I747 using xda app-developers app
i've tried this with every port on my machine, every time I get two messages, the same "USB Device Not Recognized" after a "Device driver software was not successfully installed" message.
cardsfan853 said:
i've tried this with every port on my machine, every time I get two messages, the same "USB Device Not Recognized" after a "Device driver software was not successfully installed" message.
Click to expand...
Click to collapse
Well uninstall the Samsung drivers you currently have and install them again...
Or try downloading Kies and install it and overwritten your current drivers and see if that works
Sent from my SGH-I747 using xda app-developers app
Do I need to do anything other than going into device manager, clicking on the Unknown Device, hitting uninstall, then going to the samsung folder where I downloaded the drivers from via the S3 Toolkit, and deleting that folder?
That's what I've done each time, with a reinstall of the drivers of course.
Just tried installing drivers on a fresh computer, no dice, same messages popped up.
I'll try Kies.
Kies doesn't seem to recognize the device on any USB port, either.
cardsfan853 said:
Kies doesn't seem to recognize the device on any USB port, either.
Click to expand...
Click to collapse
It might be because youre a cards fan
Jk
Idk I honestly have an answer for you besides trying over and over or trying on another PC
Maybe someone else can help
Sorry about this
Sent from my SGH-I747 using xda app-developers app
I know this occurs to several users and to others phones such as SG2,III,Ace and many more. But so far, i still can't figure out how to solve it.
Installed Kies, Installed SGN2 kit 3.0.
When the phone is On, i can transfer any files through Kies, or just drag and drop. Even Odin detect my phone "port 3" in blue.
On the phone, i tickled USB debugging and hold down volume, menu+power to go in Flash mode. and from there i'm stuck. my computer can't detect the phone anymore.
Any help? please!
aznboix said:
I know this occurs to several users and to others phones such as SG2,III,Ace and many more. But so far, i still can't figure out how to solve it.
Installed Kies, Installed SGN2 kit 3.0.
When the phone is On, i can transfer any files through Kies, or just drag and drop. Even Odin detect my phone "port 3" in blue.
On the phone, i tickled USB debugging and hold down volume, menu+power to go in Flash mode. and from there i'm stuck. my computer can't detect the phone anymore.
Any help? please!
Click to expand...
Click to collapse
Maybe try uninstalling kies??? I never used it because when I did on my skyrocket and bricked it. Same as you I couldnt flash anything in odin til I uninstalled kies.....not sure if it will work but its worth a shot
jyazzie110 said:
Maybe try uninstalling kies??? I never used it because when I did on my skyrocket and bricked it. Same as you I couldnt flash anything in odin til I uninstalled kies.....not sure if it will work but its worth a shot
Click to expand...
Click to collapse
Yes, i've uninstalled Kies. nothing changed
aznboix said:
Yes, i've uninstalled Kies. nothing changed
Click to expand...
Click to collapse
Uninstall and reinstall samsung drivers and are you on the latest odin? I think its 3.07?
Also are you on mac or pc?
jyazzie110 said:
Uninstall and reinstall samsung drivers and are you on the latest odin? I think its 3.07?
Also are you on mac or pc?
Click to expand...
Click to collapse
yes i've done that too. i'm on 3.07 and on pc windows vista.
I'm confused. Are you trying to use Odin or Recovery?
Sent from my GT-N7105 using Tapatalk 2
cdshepherd said:
I'm confused. Are you trying to use Odin or Recovery?
Sent from my GT-N7105 using Tapatalk 2
Click to expand...
Click to collapse
Odin. Odin can't detect my phone when in FLASH mode(volume down+menu+power).
It's volume down+power+home. Just wanted to make sure you were in fact in download mode.
aznboix said:
Odin. Odin can't detect my phone when in FLASH mode(volume down+menu+power).
Click to expand...
Click to collapse
Are you using the USB cable your device came with? Tried a different USB port? Maybe even try a different computer if you have access to one
Sent from my GT-N7105 using Tapatalk 2
Same thing been happening to me can't figure out what to do
Sent from my lovely Note 2
Its because he has toolkit and kies intalled at same time...it says in toolkit thread to have onr or other....the drivers dont mix
I had the same problem. Heres the solution. Uninstall Keis then reinstall. Then plug in your phone until all the drivers are installed. Make sure you use that same usb on your computer if you have more then one. Then try again by opening Odin first, then put phone in download mode and plug in the phone into the same usb as you did when installing the drivers. For some reason odin only works with the usb you plug your phone into, when you installed the drivers.
Sent from my Samsung Galaxy Note 2 on CleanROM ACE 4.2.5