What actually happened was that a few days ago I had a bit of a "mishap" (bit of an accidental hard pull of the phone off the desk) with the USB cable which caused the slot to become extremely loose, so much so that the cable would just fall out. I decided to send it back during the school holidays which will come in a weeks time as it still worked but was just very loose.
I did some research and found that Blackberry USB cables were the tightest, so I ordered one and it came today. This one fits very tightly even with this broken USB port. Its really a challenge to get it in and out.
So I'm now wondering whether to send it back or not? Is it worth the hassle?
I think maybe I should anyway, since I have a year of contract left with Vodafone. The day that the accident happened I used a pin to straighten that middle bit that's inside the port as that went too high up with the pull. I moved it down slightly.
Might that little bit break off in the future?
What do you think? Should I send it back for repair?
Honestly if you don't mind the time and effort it takes to get a replacement, I would just do it.
Maybe find out their policies on multiple replacements just incase something real bad happens in the near future
Thanks. I think I will send it back next week then. Better safe than sorry lol
I would send it to repair. But be aware that since this is a damage issue it is not covered by your warranty.
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i had to file a claim with asurion, they sent me a dinc 2. its a nice phone. i noticed today when going over it, that one of the tabs to connect the back antenna is bent. i tried to bend it back and flinggg part of it flew off. its the one to the shorter antenna strip. i need you guys opinion, will this effect me? part of the tab is still there and i think its hitting the connection but i dont kno, the ocd in me wants to keep working on it. and i dont want to deal with assurion again cause they are hell to deal with. please any insites would be awesome.
unfortunately this phone won't work without the back battery cover, because it has those connectors to give you service. I coincidentally have a brand new OEM back case. ur for cheap if you need. PM me.
they are sending refurbs with the back cover with this phone so I kept one, and they never charged me so it's brand new.
Same thing happened here - just got a pair of dinc2's as replacement for our craptastic fascinates. Both came with the backs included, and they sent us a pair of new backs, which i'll be keeping as spares since they're so critical on this phone. not the kind of thing you can go without for a day or two.
mikells43 said:
i had to file a claim with asurion, they sent me a dinc 2. its a nice phone. i noticed today when going over it, that one of the tabs to connect the back antenna is bent. i tried to bend it back and flinggg part of it flew off. its the one to the shorter antenna strip. i need you guys opinion, will this effect me? part of the tab is still there and i think its hitting the connection but i dont kno, the ocd in me wants to keep working on it. and i dont want to deal with assurion again cause they are hell to deal with. please any insites would be awesome.
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You really shouldn't try bending things that look out of place. You can try warranty replacement but if you mention what you did or they check before sending the replacement (I believe they cross-ship so this may not apply) then they are likely to reject warranty replacement and will require another insurance replacement.
With new/refurb devices that are in warranty, it's best to return it if there's a manufacturing defect.
thing is i dont honestlly know if ti was a manufacturing defect. the phone seems fine service wise. it jumps around like my inc1 did service wise. so it seems good for now. and i know i need the back, it wolnt even make a call without it. im gonna hold off and roll the dice and see if it holds up. i dont want to deal with assurion again, and once u do it thru them u have to call them if anythigns wrong with it. u can't call vz and say i need a replacement after u get a phone from asurion. sux. any other advice u guys have? if u google android central htc inc 2 review it shows the prongs in the one photo. the back has nothing to do with where mines bent, its on the board of the phone..
just now: i did what u said, called assurion, talked to an awesome rep. new phone is coming tomm. its going to be a brand new phone too, no referb. he was no bs, and took care of my prob. thanks guys.
Hi all,
well I'm not happy at all. I am on the 3rd Nexus so far, the first one started having the phantom charging issue within about 2 weeks of owning it. That went back for repair, but when it came back I walked out the store and it would not turn on! Went back and the swapped it for a 'new' one. I say new but I'm not sure as I didn't see the box being opened. I started having problems with that one within a month or two, same again. Also every now and again it would not switch on easily without plugging it into a PC or something.
Anyway, I recently woke up one morning and the battery had died over night, tried to charge it with no luck. I have tried everything, the USB trick, leaving it overnight, all sorts. When I plug it into a USB port I get the ding dong noise, but about 4-5 seconds later it disconnects, then re-connects... and cycles again and again.
Well took it back to the shop and sent for repair and it came back exactly the same, because they say they found water damage!!! This is total rubbish and the photo 'evidence' they provided did not convince me at all! I have since opened the phone up and the tiny bit of residue on the top left of the main PCB looks more like flux than a water mark to me. The moisture sticker is fine and the area in question has hardly any components there, just a cap and resistor. I am an electronic engineer by trade and I know it would take more than that to break it!
I am certainly not going to lie down and let Vodaphone crap on me for a phone that has been well looked after and is old about 8 months old, there is no way that I'm prepared to pay £45 a month for the next 8 months for nothing!
I have ordered a new USB PCB so I will try that when it arrives but I'm wondering if anyone has had similar issues and managed to resolve them? I haven't got another battery I can try but I would be surprised if it is that?
Well today i came to home as usually and i started to charge my gnex with the default charger. After 5mins i came back to my room and i noticed the smell of smoke, i looked up at the gnex and the mini-usb was ultra hot and i couldnt touch it and the gnex was ruined i couldnt turn it on and it didnt charge. Well i took it to warranty and they said that they will fix it in 1-2 weeks. Well my problem is that the phone was unlocked and i had custom rom on it. Earlier 2011 i got Huawei u8800 and got some display issues and it did go to warranty without problem. What do you think?
Odd that it ruined the entire phone. This happened to me 2 weeks ago and I literally just replaced the USB port myself, cost $10 on amazon. I don't doubt your statement, I just find it odd as the USB port is part of the daughter board, separate for the main motherboard. You can see on my bad daughter board the only thing that fried was the port it self, it didn't spred to any where else in the phone.
Hope Samsung takes care of it for you though! Good luck.
good luck, most of the time they dont really care for a device this old, it has been discontinued afterall so i am sure samsung wont have many parts in stock anymore.
but yeah like i said, most of the time they dont really look, so if your luck is good and didnt run into one of those guy whos very anal and serious about their job, you should be fine lol.
Well im afraid of the bill that may come to me, it can cost really over 100 euros if they have to order parts from somewhere else you know... well i really hope that the asshole worker doesnt fix my device...
Hi guys,
I had my Gnex for more than a year and thought I was one of the lucky ones without USB wake problems. That is, the USB port thinks it's being plugged in or unplugged causing the screen to turn on and subsequently kill your battery. Unfortunately, I started noticing the phone turn on occasionally. Then, it progressively got worse over the course of about 6 weeks to the point where it had to be plugged in several times a day.
One of the tricks that helped in the short-term was to move nudge/coax the contacts in the port in an upward direction. So, with your phone facing up insert something very thin (ideally plastic or paper-based) between the bottom of the port housing and the nipple thing that sticks out that has all the copper contacts on it. There is almost zero room, so you'll need to search for a suitable tool. Once you put a bit of pressure in an upward direction for a few moments you'll find your phone doesn't wake up at all, or as much. Unfortunately, that only helped for a while.
I'm not sure what the cause of problem is. I hypothesize that corrosion occurred when I left my phone in the washroom while I had a steamy shower every day for a few months, but who knows.
I found no suitable software workarounds.
I didn't want to junk the phone, so I ordered a replacement part for only $5.99 + shipping. You can find the part here: Witrigs. Given the price, I suggest you order two. I don't recall the shipping, but it wasn't expensive. Delivery was around 7 days to Canada (from Hong Kong). Website is definitely legit. Maybe add some other parts to your order, if you feel so inclined.
The install wasn't too bad. I'm a dummy and thought I would skip steps that I didn't think were necessary, like removing my sim card. Don't skip steps! The iFixit instructions I followed don't seem to be around anymore. There are guides on YouTube etc that are helpful but they make it look way too easy. Expect to struggle with removal of the screen from the casing. Be careful when you're jamming around into the edges because there are many delicate sensors and buttons which can be broken. Credit cards work well. Overall it's safe, just use your common sense.
Overall, the replacement wasn't too bad. Unfortunately, the replacement part was IDENTICAL to the outgoing port. I was hoping there was a revision, but no dice. I'm glad I bought the second replacement port, just in case I have the same problem in the future.
Anyways, I did this a few months ago and am trying to remember the best I can. I hope this might help somebody.
MikeMurphy said:
Anyways, I did this a few months ago and am trying to remember the best I can. I hope this might help somebody.
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Thanks for sharing your experience,MO and advices; I can remember several that had the issue and some fix it by just working around the usb port with a suitable tool, others tried to replace the part without sucess, and others with sucess;
Offtopic: I think this thread belongs in General, no question here. Reported.
Replaced my charging port + flex board yesterday. Ordered the replacement from Aliexpress for $3.something and free shipping! Took around 2 weeks to reach me, but the part works perfectly and you can get faster delivery by paying for express delivery.
The iFixit guide is still there:
1. http://www.ifixit.com/Teardown/Samsung+Galaxy+Nexus+Teardown/7182/1
2. http://www.ifixit.com/Guide/Repairi...+LTE)+Micro+USB+Charge+Port+&+Main+Mic/9641/1
Also looked at various youtube videos before I finally undertook the replacement.
Cheers to everyone who fixed their own phones!!
Hi I have a ZE551ML and it is in a pretty sturdy case. The other day it took a fall and since It is unable to charge and the sim/sd card slots don't work. After watching a few teardowns I am guessing the fall knocked one of the connectors loose (since the one connector in question would support all of what has stopped working). I set up an RMA but am afraid to send it in because it has 9% battery left and I have a ton of pictures that I would like to get off and all of my accounts are synced and I am not sure I would be able to unsync them in time and do a full restore.
Does anyone have experience with ASUS RMA and how they handle data recovery or will the just blast the phone when they get it? Also is it worth biting the bullet and popping it open to see if that connector is indeed loose?
The phone is in pristine shape thanks to the case and still in warranty. I am afraid to break the warranty screw just to see if it is just a conector.
Any help is appreciated.
I've used their rma and they'll either flash your phone and repair or they'll replace it. I suggest you take it to a good repair shop and you'll be ok. Next time use Google Photos and it'll automatically sync to Drive every day if you want.