Random rebooting - T-Mobile Samsung Galaxy S II SGH-T989

Ok. After having started the vertical lines thread I don't want to seem like a negative Nancy.
But my device has just been rebooting randomly like probably 5-10 times a day. Anyone else have this issue?
I'm assuming its a software issue knowing Samsung. But I just want to confirm with other people. I may exchange mine if I'm the only one having this issue.
I so really like the device though. Runs fast and smooth. Just stop rebooting on me! Lol
It did it once while I was writing this.
Sent from my SGH-T989 using xda premium

You guys must have got a bad bunch of phones, I bought 2 and they are both awesome, I have not had one problem
Sent from my SGH-T989 using xda premium

Yeah. Thats odd. I havent had one reboot at all.
Sent from my SGH-T989 using XDA App

I have had one random reboot that I've noticed... Unfortunately it happened to me today as I was calling to speak with a guy about a possible job... He bought the "my phone dropped" answer I gave him when I called back but there was a frantic moment or two on my end when it happened...

What apps have you installed?
stevekixs said:
Ok. After having started the vertical lines thread I don't want to seem like a negative Nancy.
But my device has just been rebooting randomly like probably 5-10 times a day. Anyone else have this issue?
I'm assuming its a software issue knowing Samsung. But I just want to confirm with other people. I may exchange mine if I'm the only one having this issue.
I so really like the device though. Runs fast and smooth. Just stop rebooting on me! Lol
It did it once while I was writing this.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse

id take it back or factory reset without ur apps installed and see if its a app causing it

Knock on wood, but I haven't had a reboot yet. Hopefully its just a bad unit that you have. I love my GS2.
Sent from my SGH-T989 using xda premium

Hmm. It was doing it since I first got it. I don't think its an app. Laaaame.
It does it even when its on standby.
Sent from my SGH-T989 using xda premium

I did some reading and it looks like one of the other galaxy sII variants had reboot issues with SD cards.
I have a 16gb Samsung card I put into mine. I'm not sure if that's related. Perhaps I should just exchange.
Sent from my SGH-T989 using xda premium

stevekixs said:
I did some reading and it looks like one of the other galaxy sII variants had reboot issues with SD cards.
I have a 16gb Samsung card I put into mine. I'm not sure if that's related. Perhaps I should just exchange.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
If its an SD card issue then take out the SD card and see what happens or try formatting the SD card. I also have a 16gb SD card that I took out of my old Hd2 and my phone is working flawlessly. Definitely the best phone I've used to date and I've owned 2 Nexus S, 1 Nexus One, 2 G2x, 1 Hd2, 4 myTouch 4G, 1 myTouch 4g Slide, 1 Sensation 4g, 2 Vibrant's, Hd7 etc.
My point is I know my stuff when it comes to these Smart/Super Phones and I can say this one tops them all.
Sent from my SGH-T989 using xda premium

Yes, this phone is winning. I suppose the sd could cause your issue, i've had zero reboots here.
Sent from my SGH-T989 using XDA App

No reboots. I had a friend on a diff phone get random reboots after reloading their SMS and MMS from a backup. I think he had too many
Sent from my SGH-T989 using xda premium

stevekixs said:
Hmm. It was doing it since I first got it. I don't think its an app. Laaaame.
It does it even when its on standby.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
Same here, and also almost the same amout of reboots per day. I even flashed the Stock, deodexed, rooted ROM posted and still rebooted. It always do it when it's in my leather case. Haven't seen it yet do it out of the case. I'm assuming it might be the magnet on the case.
My opinion the volume rocker & power sticks out a little bit to much.
Anyways I'm getting my replacement from Wirefly today. Let's see how the 2nd unit does.

Not one reboot
Sent from my SGH-T989

zoth said:
Same here, and also almost the same amout of reboots per day. I even flashed the Stock, deodexed, rooted ROM posted and still rebooted. It always do it when it's in my leather case. Haven't seen it yet do it out of the case. I'm assuming it might be the magnet on the case.
My opinion the volume rocker & power sticks out a little bit to much.
Anyways I'm getting my replacement from Wirefly today. Let's see how the 2nd unit does.
Click to expand...
Click to collapse
Hate to necro a thread, but better than starting a new one for the same issue Same problem as zoth...stock rooted deodexed ROM, 16GB SD card (but it was doing it before I put the SD card in), not under or over clocked, maybe 20 installed apps. Mine also seems to reboot when in the leather case. I go to make a call or text, pull it out, and its rebooting.
Is there a known fix? Or just return it? Just got it a week ago.

I've had one reboot but I was messing with clocks and voltages. Other than that, smooth sailing here.
Sent from my SGH-T989 using XDA

blackangst said:
Hate to necro a thread, but better than starting a new one for the same issue Same problem as zoth...stock rooted deodexed ROM, 16GB SD card (but it was doing it before I put the SD card in), not under or over clocked, maybe 20 installed apps. Mine also seems to reboot when in the leather case. I go to make a call or text, pull it out, and its rebooting.
Is there a known fix? Or just return it? Just got it a week ago.
Click to expand...
Click to collapse
Flash a different rom.

2hvy4grvty said:
Flash a different rom.
Click to expand...
Click to collapse
OK. I didnt know if it was the ROM or the hardware. Im currently using Mr X's Tmoble SGH-T989UVKL1 Stock, Rooted, Lightly Tweaked, 100% [CIQ Free]

I was having this problem for a while, turned out my internal memory had somehow gotten corrupted.
To test is this is your problem, make a nandroid backup and then restore to it. If there is an error while restoring, then your memory is corrupted and you need to run SuperWipe.
In case you're worried about losing your data, at least in my case, I could still restore to the backup that had the corruption, but restoring it would cause the corruption to be present again, but obviously no guarantees.

stevekixs said:
Ok. After having started the vertical lines thread I don't want to seem like a negative Nancy.
But my device has just been rebooting randomly like probably 5-10 times a day. Anyone else have this issue?
I'm assuming its a software issue knowing Samsung. But I just want to confirm with other people. I may exchange mine if I'm the only one having this issue.
I so really like the device though. Runs fast and smooth. Just stop rebooting on me! Lol
It did it once while I was writing this.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
It's software, definitely not hardware!

Related

Random freezing/reboots...HELP!!

So basically what's going on is that once or twice a day my phone freezes (causing me to have to do a battery pull) or randomly reboots. I have tried three different roms (one being stock rooted) and the problem still occurs. I've tried different kernels, different modems, and changed everything I thought might help, including disabling SetCPU. I'm completely baffled, and I'm to the point that I think my beloved E4GT might be defective. So any help or suggestions would be great. TIA.
BTW my current setup is...
Blazer ROM 3.7
EL29 modem
Gunslinger kernel
TW4 launcher (not sure if that matters)
Sent from my SPH-D710 using XDA Premium App
mbrian27 said:
So basically what's going on is that once or twice a day my phone freezes (causing me to have to do a battery pull) or randomly reboots. I have tried three different roms (one being stock rooted) and the problem still occurs. I've tried different kernels, different modems, and changed everything I thought might help, including disabling SetCPU. I'm completely baffled, and I'm to the point that I think my beloved E4GT might be defective. So any help or suggestions would be great. TIA.
BTW my current setup is...
Blazer ROM 3.7
EL29 modem
Gunslinger kernel
TW4 launcher (not sure if that matters)
Sent from my SPH-D710 using XDA Premium App
Click to expand...
Click to collapse
Is your phone possibly overheating? Cause it definitely sounds like a hardware related issue.
That's kinda what I was thinking... When it restarts on its own the notification LED turns pink and I swear I read somewhere that it means the phone has overheated.
Funny thing is, most of the time after it reboots I can use my phone for hours with moderate-heavy use and it won't do it again... It's so random
Sent from my SPH-D710 using XDA Premium App
mbrian27 said:
That's kinda what I was thinking... When it restarts on its own the notification LED turns pink and I swear I read somewhere that it means the phone has overheated.
Funny thing is, most of the time after it reboots I can use my phone for hours with moderate-heavy use and it won't do it again... It's so random
Sent from my SPH-D710 using XDA Premium App
Click to expand...
Click to collapse
I would just take it back to stock, then to Sprint for a swap. Do you have insurance on your device? If not, you'll still be under the 1 year manufacturer warranty, and it will only cost $35 to get another device.
Yeah I have insurance... Just got off the phone with tech support and I'm going to the store later.
I know the manager at the store I'm going to so maybe I'll try to get him to let me swap it for a white E4GT lol
Sent from my SPH-D710 using XDA Premium App
mbrian27 said:
Yeah I have insurance... Just got off the phone with tech support and I'm going to the store later.
I know the manager at the store I'm going to so maybe I'll try to get him to let me swap it for a white E4GT lol
Sent from my SPH-D710 using XDA Premium App
Click to expand...
Click to collapse
Nice... I think I might break mine on purpose then swap for the white one too!

[Q] What do you think??

Here's what has happened....
I purchased my SGS2 Saturday April 14th, I rooted it same day, I flashed TDJ Warefare. I noticed on the 4th day after getting my phone my calls started to drop like crazy. Like every other call was dropping or they couldn't hear me. So I called Tmo they walked me through troubleshooting, that didn't help. Took it back to the store where I purchased it this past weekend the sales rep said it sounds like it's a bad sim card. Ok so they changed my sim (of course I rooted again tried Jugganuats this time) and the phone was working fine until yesterday it starting dropping calls. SO I took the phone back and they switched it with a new one.
I would like to know from you all should I try rooting again?
Please don't flame me for asking this question or if it's in the wrong section of the forum.
I would just like your honest opinion as to what If I should or not and if I do, is there a solution to the dropped calls????
Thanks all
Rooting has nothing to do with your dropped calls. your first phone was defective.
Sent from my SGH-T989 using xda premium
Android_Monsters said:
Rooting has nothing to do with your dropped calls. Make them give you a new phone.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
I did I have a new one now. I was asking should I root again? I just don't want my calls to start dropping again.
Let me ask you since it's not the rooting what do you think it could be??
Did you do a factory reset before taking it back?
Sent from my GT-I9000 using XDA
Rooting will not affect the signal or radio. Would suggest that, stay on stock ROM for a week or so and see if you get drop calls. If not, then try another ROM and if you get drop calls after that so it has to do with the ROM.
SGSdabbler said:
Did you do a factory reset before taking it back?
Sent from my GT-I9000 using XDA
Click to expand...
Click to collapse
Yes I unrooted, factory reset and format internal sdcard just to be on the safe side. I didnt any personal stuff on there.
I had the same issue. Did the same thing you did step for step and rooted my new gsII and no problems. Musta just been a defect
Sent from my SAMSUNG-SGH-T989 using xda premium
OnceUponA 0829 said:
I had the same issue. Did the same thing you did step for step and rooted my new gsII and no problems. Musta just been a defect
Sent from my SAMSUNG-SGH-T989 using xda premium
Click to expand...
Click to collapse
Ok I will give it a try again because I really like my phone being rooted
Definitely root you get more pleasures of the phone that way but drop calls I would have changed roms to test another ROM out
Sent from my SAMSUNG-SGH-T989 using xda premium

SD Card Keeps Erasing

Hi guys, I have a fairly annoying issue at hand here.
I am a (semi) proud owner of the Koodo S2X, which was a huge upgrade from my LG Optimus One. The phone is great, but lately there have been alot of freezing issues where the phone would become unresponsive for a few minutes, except for the lock button, which would not actually lock the screen. But, and this is the second time its happened, it erased my SD card. I have a 3.75 gb card in it, which was once loaded up with stuff, and my phone decided to erase it after it froze. Then, just yesterday, it erased it after I synced some files to it from my laptop. Is there any record of this happening to anyone else, and any way of preventing it from happening again? The whole reason I have a memory card is to store stuff on it, but I can't for fear it will become deleted...thanks in advance, everyone.
Sent from my SGH-T989D using xda app-developers app
I'd recommend trying another SD card. If your current one is corrupted or gone bad, it can cause all sorts of similar issues. Otherwise, I don't know, sorry.
Russian smashed across the interwebz from my T-Mobile Galaxy S2. Please hit thanks if I helped.
Hmm, alright. I'll try another card for a while and see if the problem persists. Thanks alot for the reply! As simple as it was, I wouldn't have thought of that.
Sent from my SGH-T989D using xda app-developers app
KDJewl said:
Hmm, alright. I'll try another card for a while and see if the problem persists. Thanks alot for the reply! As simple as it was, I wouldn't have thought of that.
Sent from my SGH-T989D using xda app-developers app
Click to expand...
Click to collapse
Also don't use a cheap no name SD card. And format it with ur phone then start using it before anything goes on it.
BACARDILIMON said:
Also don't use a cheap no name SD card. And format it with ur phone then start using it before anything goes on it.
Click to expand...
Click to collapse
Are there any brands that you would recommend? I can't recall the one that's in my phone right now, and I'm at work so I can't stop to check...
Sent from my SGH-T989D using xda app-developers app

First hiccup in two months with my Note2!

Well, it happened, I experienced the first real freezing up yesterday. Everything just became un responsive while on a call, trying to end a call, the person I called couldn't hear me but I showed 3 bars of signal then the dialer froze up and I had to pull the battery out to restart the device. Same exact thing happened on my Mom's note2 today. I can't believe anything could cause this phone to stutter so badly. My phone is stock rooted T Mobile ROM. My mom's is totally stock.
I know all electronics can have the occasional hiccup. Anyone else have this happen? Don't get me wrong, I totally love this phone, gps is solid, navigation got me to a location in an unfamiliar area when I was a bit lost. Google maps had one place on the wrong side of the street 800 ft from it's actual location but I can't be certain if it was a clear night. There was rain in the area.
As I said first hiccup in two months.
Sent from my SGH-T889 using xda premium
I would say it was a good run!
Sent from my SGH-T889 using xda app-developers app
Me to last couple of days I've got a freeze or to weird because its never happend.
Sent from my Mighty Note 2 using XDA Premium HD app
Try to clean up the application cache, and check the installed applications.
Im un rooted, and just started getting random reboots
Sent from my SGH-T889 using xda premium
mingkee said:
Try to clean up the application cache, and check the installed applications.
Click to expand...
Click to collapse
How do we clean up application cache?
Sent from my SGH-T889 using xda app-developers app
predation said:
How do we clean up application cache?
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
App Cache cleaner from the Play Store.
Sent from my SGH-T889 using xda premium
blaxican25 said:
Me to last couple of days I've got a freeze or to weird because its never happend.
Click to expand...
Click to collapse
Could you please say it again? I couldn't understand if you have a problem with your phone or not.
Sounds like a common application that is installed on both your and your Mom's Note IIs experienced a small problem. Check Notifications to see what may have updated on both phones.
Its really hard to know what causes the freezing as we install different apps everyday. It can be from some apps we just installed or from something else. Luckily for me, I haven't had anything like that since I got this in Oct. 2012. I rooted mine in December but with stock ROM and still perform as great as before.
I usually restart my phone weekly. Its just like something that I used to do in all my old phones. Maybe it helps freeing up some memory.
Some of you root the phone only to keep the stock ROM and stock Kernel, etc.
The phone really does not need it.
Unless you are looking to modify the unit by over clocking it and changing the stock ROM to something exotic, there is no need to root the Note II.
When you flash changes to the unit, there are going to be bugs and other things that pop up now and then.
I have a Sensation runing Sense 4.1, Android 4.0.1, overclocked to 1.83 Mhz, with all types of tweaks. The Note II blows it away in every way, stock.
I will not root it until there is something worth flashing.
The phone just came out a few months ago.
I am sure there is a nice ROM caming down the pipe.
I will be waiting.
I really hope I don't run into this issue with the freezing! I got the phone on release day in store and haven't had any issues thus far.
C.S.
maybe try rebooting every once in a while.... keeps things fresh... i reboot at least once a day.

So tired of this.

How many of you were trying to use your rooted stock galaxy s3, and when you were using it, it froze, resulting in a battery pull? I am sick of this. Either after writing a long post, message, or status and it freezes and losing it all, or just now, when I was downloading the MOAR ROM (800 mb), it took an hour and thirty mins, and then at 94% it froze. I returned a galaxy s3 STOCK NOT ROOTED for this same problem, and got another and it still does it. How many of you have the same problem? This is one of the few reasons I wish I havent gotten this phone. Do not get me wrong, I love this phone and all its features, but there are these few tiny things that make me really mad that is does it, that makes me regret it too.
Sent From My Rooted, S-OFF'd Blackberry Curve using the iOS XDA Application for Android.
I had this issue.
Download Fast Force Close from the market.
Sent from my SGS3!
ubigred said:
I had this issue.
Download Fast Force Close from the market.
Sent from my SGS3!
Click to expand...
Click to collapse
Oh okay. Thank you. I just find it very annoying. Wanted to see if other people had problems like this.
Sent From My Rooted, S-OFF'd Blackberry Curve using the iOS XDA Application for Android.
I can say I'm not experiencing this. Rock solid, could be the Rom you're on, or kernel. Any oc or uv?
Sent from my SPH-L710 using xda premium
Can't say I ever had this problem...
socos25 said:
I can say I'm not experiencing this. Rock solid, could be the Rom you're on, or kernel. Any oc or uv?
Sent from my SPH-L710 using xda premium
Click to expand...
Click to collapse
First phone it happened on stock rom rooted/not rooted (happened on both) and it happens on stock rom rooted on 2nd phone. I dont mess with kernals or CPU or Overclocking/ anythinf like that because i am scared of breaking my phone. So it has been bone stock other than root
Spiritual Muffins said:
Can't say I ever had this problem...
Click to expand...
Click to collapse
Sent From My Rooted, S-OFF'd Blackberry Curve using the iOS XDA Application for Android.
Neither have I, I was having overheating issues but found a way around it. Hope a solution comes your way. This does remind of the bad chip issues the orig tmobile galaxys were having tho
Sent from my SPH-L710 using xda app-developers app
Tell us the full story. It's your phone refurb?
Sent from my SPH-L710
My phone froze once. I've had it for 9 months. I'd start looking at things like a badly written app or an issue with the SD card if I were you. BTW, you should be able to force a reboot by just holding the power button for 10 seconds.
csmasn said:
Tell us the full story. It's your phone refurb?
Sent from my SPH-L710
Click to expand...
Click to collapse
First phone was brand new, this one is refurbished.
Sent From My Rooted, S-OFF'd Blackberry Curve using the iOS XDA Application for Android.
Jataadroid said:
Neither have I, I was having overheating issues but found a way around it. Hope a solution comes your way. This does remind of the bad chip issues the orig tmobile galaxys were having tho
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
My first one over heated bad. Take it to sprint and they can fix it. Helped me. It was my first big smartphone and I thought it was normal.
Sent From My Rooted, S-OFF'd Blackberry Curve using the iOS XDA Application for Android.
Have never once had this problem on my GS3. Day one purchase too. Sorry to hear that.
I've had freezes due to custom kernel overclocking and undervolt testing, but once I found the right settings, I haven't had a single freeze...and it's been months.
Phone has ran its longest at 2 weeks 3 days 16 hours.
Never had this problem. Rooted since 2nd week in July.
No issues here either; rooted and blue-tified not long after getting it 6/21.
My first phone I had was a dud. The screen would flicker and freeze up. The only way it would fix itself was a battery pull. But it would start doing the same thing within a few minutes. I got my replacement and haven't had problems since. Maybe it's possible you got another dud? There worse thing that can happen is you get another bad phone, or you get a good one. If you'd get another bad one you could just see if they'll let you upgrade to a new phone early. Have a buddy who just that same thing, not with a s3 though.
Sent from my SPH-L710 using xda app-developers app
Overheating means one of two things.
1. You phone is in an extremely marginal signal location and keeps switching between cells. Lots of radio activity at full power will heat up the phone.
2. An app is using lots of CPU power and/or data and may be "running away".
You should be able to get some clues on this by looking at battery stats to see what's using the most power.
freeza said:
Have never once had this problem on my GS3. Day one purchase too. Sorry to hear that.
I've had freezes due to custom kernel overclocking and undervolt testing, but once I found the right settings, I haven't had a single freeze...and it's been months.
Phone has ran its longest at 2 weeks 3 days 16 hours.
Click to expand...
Click to collapse
kennyglass123 said:
Never had this problem. Rooted since 2nd week in July.
Click to expand...
Click to collapse
jdelano said:
No issues here either; rooted and blue-tified not long after getting it 6/21.
Click to expand...
Click to collapse
godbilla said:
My first phone I had was a dud. The screen would flicker and freeze up. The only way it would fix itself was a battery pull. But it would start doing the same thing within a few minutes. I got my replacement and haven't had problems since. Maybe it's possible you got another dud? There worse thing that can happen is you get another bad phone, or you get a good one. If you'd get another bad one you could just see if they'll let you upgrade to a new phone early. Have a buddy who just that same thing, not with a s3 though.
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
I always thought it was something I did, but I took my first one in and it froze and heated up, now this one just freezes. I don't wanna take the 2nd one in because that is just extra work for sprint and I can deal with it. If my computer worked or I could download the moar rom (or any for that matter) without it freezing or restarting the download I wouldn't have this problem. Oh well. Nothing I can't deal with. Heck, it is a great phone.!
Sent From My Rooted, S-OFF'd Blackberry Curve using the iOS XDA Application for Android.
Whiplashh said:
How many of you were trying to use your rooted stock galaxy s3, and when you were using it, it froze, resulting in a battery pull? I am sick of this. Either after writing a long post, message, or status and it freezes and losing it all, or just now, when I was downloading the MOAR ROM (800 mb), it took an hour and thirty mins, and then at 94% it froze. I returned a galaxy s3 STOCK NOT ROOTED for this same problem, and got another and it still does it. How many of you have the same problem? This is one of the few reasons I wish I havent gotten this phone. Do not get me wrong, I love this phone and all its features, but there are these few tiny things that make me really mad that is does it, that makes me regret it too.
Sent From My Rooted, S-OFF'd Blackberry Curve using the iOS XDA Application for Android.
Click to expand...
Click to collapse
Must be some rogue app you install consistently.
nabbed said:
Must be some rogue app you install consistently.
Click to expand...
Click to collapse
I wonder what it could be though? I mean all I have are top notch apps that are like in the top 100 on play store. I don't download from play store without reading reviews.
Sent From My Rooted, S-OFF'd Blackberry Curve using the iOS XDA Application for Android.
Whiplashh said:
I wonder what it could be though? I mean all I have are top notch apps that are like in the top 100 on play store. I don't download from play store without reading reviews.
Sent From My Rooted, S-OFF'd Blackberry Curve using the iOS XDA Application for Android.
Click to expand...
Click to collapse
Hard to tell. Perhaps someone here knows a diagnostic to tell which app freezes the phone.
But it's most likely something that runs as a service (under Settings/Apps/Running), probably something you yourself installed. I'd start there first. If you have a quick and reliable way to determine if it will lock up (like running some stress test, maybe a benchmark), perhaps you could "freeze" some of those apps in Titanium Backup and find out which app is responsible.

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