[Q] MMS Messages not downloaded automatically - Xperia Arc Q&A, Help & Troubleshooting

Hello. I'm wondering if anyone can assist me.
I have an Xperia Arc, running the most recent official Sony release. I have not 'rooted' or unlocked the 'phone, it is as it left the O2 shop. Plus the odd scratch or two...
When I am sent an MMS message, two annoying things happen.
1. The 'ringer' doesn't sound, the vibrator doesn't vibrate. If you happen to be looking, the light on the side of the 'phone flashes once, then nothing.
2. When I open the Messages App, the conversation relating to the person who sent the MMS message is at the top of the screen. If I open this conversation I see a blank message with the text 'Message not downloaded' in it. After a long period of time of clicking and tapping, I found that if I 'Long Click' the Message Not Downloaded notification, I get the option to download the message. Once I have manually selected the download option, the message is downloaded correctly, and once fully downloaded, the 'ringer' sounds as normal, along with any vibration.
I have no problem whatsoever in sending MMS messages.
Once the option to download has been selected, I have no problem receiving the message (apart from seeming rather slow).
I've seen threads that suggest checking or changing the APN settings, I would have thought that has to be working correctly, as sending and receiving messages works, if not automatically.
I did wonder if it might be due to being on a slow network, here at home we don't have fast O2 mobile coverage, no 3G, Edge or HSDPA here, just plain GPRS (G in status bar).
Is there a way of having the 'phone automatically download the MMS message and content?

in the first voice of the menu, i guess you can find where to download content for data and mms

Duplicate. Sorry.

CavinRay said:
in the first voice of the menu, i guess you can find where to download content for data and mms
Click to expand...
Click to collapse
I've checked all the menus I can think of, but can't see any download options. Is there a specific menu you are thinking of here CavinRay?

I had this issue before, I use handcent, and sorted it by opening up the stock message app and going into the options.
Look for something to do with 'push settings' and make sure it's selected.
Might not help but worth a shot mate.
Sent via subspace beacon from my Arc.

Lord Takyon said:
I had this issue before, I use handcent, and sorted it by opening up the stock message app and going into the options.
Look for something to do with 'push settings' and make sure it's selected.
Might not help but worth a shot mate.
Sent via subspace beacon from my Arc.
Click to expand...
Click to collapse
Thanks, I've just tried turning it off (it was already on) then exiting Messages, re-opening Messages and turning it back on.
I'll see if that has any effect on the confusion.

Related

Please help I can't see my text messages!

I receive messages, the inbox show a number of messages between brackets, but when I open it is empty, it does not show any messages. Anybody got a clue why? :?:
Duplicate issue needs help
I am having the same issue. I have the ATT fuze, however this is my third one. The first one was perfect until there was a party foul that took it away. The second one had a typing issue so I replaced it. This third one is doing the same as the above poster mentioned. My today screen will show that I have text messages waiting to be opened but when I navigate to the folder there is nothing in it. Performed a hard-reset but the same thing happened. Installed third party software and now I can view the messages and reply. I am not happy with this "bandaid" but it will temporarily do till this can be resolved. Please help.
ROM version: 1.95.502.5 WWE
ROM date: 10/20/08
there may be something wrong with your storage card
the storage card can, by any means, have nothing to do with it. i personally never had such a problem, so i can just guess:
sample situation:
- i receive an sms, i see a notification, with the sender and the first few words.
- instead of clicking read, i press the hardware mail button to open messaging and read the sms
- while having it opened, i delete it.
- i go back to home screen and there is still a message and a notification
now i have confused my phone showing me new messages, although i already read and deleted them.
that is the only way i could think of to even get in that situation.
btw. that is the same thing with missed calls. if i have a notification of a missed call and instead of clicking the notification i open the phone manually and look whose call i missed, i will still have the message on home screen, telling me, there was a call i didn't know about, although i already checked.
please make sure that the description above is not the case.
because that is a general bug/user mistake, since the notification service is not fully integrated in pocket outlook, sometimes it gives out older data if you bypassed it to get to your information. that is normal. next time you get a message, try clicking the notification and click read or save as read, and look what consequences that has in your messaging folder.
if then still there is no message to be found, right after you read it once, it is still probably an error in the communication between notification service and pocket outlook, but then it is not your fault anymore you'd probably have to flash another rom then,
OR
it is something completely different and you need to contact your carrier, that receiving sms doesn't work out for you, that either you get a new sim or other network settings need to be changed.
my solution
I made some changes using advance config and changed portrait and landscape mode to cleartype. the fuze does not work with cleartype in landscape mode. Turn that off and it begins to work.
Text Messages not displayed
I know this is a very old thread but did anyone come out with a solution.
I'm still using my Blue Angel and it's come up with this problem.
I think it was after I received an MMS message (the first I received).

MMS Sent Notification (NOT SMS)

Ok... First of all, this is NOT ABOUT SMS (Regular Text Messages). I have LONG known about the SMS sent disable key.
Now that we have that out of the way. For whatever reason, when I send, forward, or reply to an MMS (picture/Video message), I still get notifications, even with the SMS Notification Disabled. Am thinking that because it's a whole new program, the registry key for that portion is in a different area. I have not found it YET.
IF ANYONE has found the Registry key and, with success, have changed it... Let me know..
Thanks
-J-
Start>Settings>Sounds and Notifications>Notifications Tab>Event Drop-Down Box>"Messaging: MMS Sent" ..
Select this, then, uncheck the various boxes associated with your annoyances..
First Hurdle done, now another one....
citizenatlarge said:
Start>Settings>Sounds and Notifications>Notifications Tab>Event Drop-Down Box>"Messaging: MMS Sent" ..
Select this, then, uncheck the various boxes associated with your annoyances..
Click to expand...
Click to collapse
Seems pretty straight forward... We will see as time goes on.
There is one other notification that seems to be evading me, however.. I have one of those bluetooth car kits. For whatever reason, the "Volume up/down" on the bluetooth is not compatible with the phone, no biggie..... EXCEPT... Every time it connects, reconnects, re-syncs, etc... I get the same message. It states "The Volume control on the bluetooth device is not supported by this phone, please adjust volume on the headset" (probably not 100% accurate, but it's generally what it says). I understand why it's there, however, I've known about it for quite a while now.... I don't need to be reminded. Is there a way to rid myself of that notification?
Thanks

[Q] Sms notification when i unlock my phone

Hey,
I've got a problem with my tp2. When someone sends me a sms, I wont recieve it, untill i unlock my phone. When I unlock it, I will get the notification that i had a sms.
Is there a way to fix this problem?
(sorry for my English)
Erik
BumpBump
anyone?
same problem here i am a contractor and get most jobs via txt need help asap where are our senior members
Hmm... I'm not sure. I've not encountered this before. Which ROM and lockscreens are you using?
HTC Tilt2 (AT&T) Official ROM Update newest from htc site
To display the preview you have to do two things:
1. Wake Up on new SMS
Use a registry editor and change "HKLM\Drivers\BuiltIN\RIL" "DisableSMSWakeUpEvent" from "1" to "0"
2. Go to Start Menu > Settings > Personal > Sounds and then go over to the Notifications tab. Chose "Messaging: New text message" from the drop down menu. Then check the boxes that say "Play sound" and "Display message on Screen."
That should do it.
thanks soft reseting now
no go on the fix the screen lights up but no notifacation until the phone is unlocked
If you're using the stock or HTC lockscreen, then that's how it's supposed to be. If you want the message to pop up on the display à la iOS, then try a different lock screen like S2U2. There is a setting in there to make the message display on the lockscreen and either view (reply) or dismiss it.
still didnt do the trick phone has to be unlocked to get mms sms notify
about to give up and hard reset out the window
corylynnmitchell said:
still didnt do the trick phone has to be unlocked to get mms sms notify
Click to expand...
Click to collapse
Right, that's how the stock lock screens are designed. That's why I suggested to install S2U2. It does what you're asking for.
i have had this phone for over a year it always notified me when a new sms came through whenn the phone was looked did i mention it notifies me off email but not sms
Hey,
Ye those things dont work.
I did a hard reset, and now it works propperly again, and my phone is way faster.
To bad this was my sollution.
corylynnmitchell said:
i have had this phone for over a year it always notified me when a new sms came through whenn the phone was looked did i mention it notifies me off email but not sms
Click to expand...
Click to collapse
Well, if nlueray112 got it working after a hard reset, then my guess is that something you've installed or tweaked has disabled or broken the feature. If you aren't comfortable doing a hard reset, then simply try S2U2 as I suggested. It does what you are looking for within the app, without calling WM for a pass off.

[Q] CM7 MMS issue

I searched the CM7 thread, but MMS and issue are such vague queries that I was unable to find anything pertaining to my issue.
I can receive MMS fine, but I cannot send at all. I choose the pic I want to send and hit send, and it just disappears. Doesn't show up in the thread of messages. Then when I back out of it, I see the last message I sent that person is (no subject) like it was my pic, but when I go into the thread it is not sent. But it shows up with the pic again like I never sent it. It saves it as a draft. Any time I hit send it does the same thing over and over. I can't even get the pic to delete from drafts. The only way is to delete the whole thread.
I have changed my number in the call settings to show with a +509251xxxx, no dashes or anything. Is there something else I am missing? I have tried several different CM7 builds and all have the same problem.
bump - really? Nothin guys?
Edit: reflashed CM7 and only restored apps+data, no system data and problem was resolved. I assumed since my system data was from a prior CM7 version that it would be no problem, apparently I was wrong. Thank me for all the help
I have the same issue. It doesn't disappear for me, but it just stays there wit the spinning circle thing. It never sends and after a couple of minutes, it says I cannot send the MMS.
Is there a solution without reflashing?
same problem.mine says mms is too large
I have the opposite issue. I've been completely unable to pin down the issue. I can MMS myself pictures and can MMS them to my email, but I cannot receive them. I used to receive them just fine, but now it's an issue.
I've confirmed that I can't receive them from iPhones, BlackBerries, and other Android phones.
I've checked my APN and know it works. I can access Mobile Data.
I've tried third party apps for messaging and that doesn't help.
I've spoofed as an iPhone, BlackBerry, and Custom (Blank) Agent without any results.
I've ensured my phone number in system settings doesn't have any symbols.
Anyone fix this issue?
TJBunch1228 said:
I searched the CM7 thread, but MMS and issue are such vague queries that I was unable to find anything pertaining to my issue.
I can receive MMS fine, but I cannot send at all. I choose the pic I want to send and hit send, and it just disappears. Doesn't show up in the thread of messages. Then when I back out of it, I see the last message I sent that person is (no subject) like it was my pic, but when I go into the thread it is not sent. But it shows up with the pic again like I never sent it. It saves it as a draft. Any time I hit send it does the same thing over and over. I can't even get the pic to delete from drafts. The only way is to delete the whole thread.
I have changed my number in the call settings to show with a +509251xxxx, no dashes or anything. Is there something else I am missing? I have tried several different CM7 builds and all have the same problem.
Click to expand...
Click to collapse
Uhh, yeah that sucks: I have absolutely no idea, im on GingerVill 1.5 and it works fine, I also flashed sense, regular cm7, miui, and I never had a problem with it..
Try to download handscent or go sms and try that? I doubt that will work but give it a try!
dkmurphys said:
I have the opposite issue. I've been completely unable to pin down the issue. I can MMS myself pictures and can MMS them to my email, but I cannot receive them. I used to receive them just fine, but now it's an issue.
--Edited--
Anyone fix this issue?
Click to expand...
Click to collapse
I've got a similar issue -
Using CM7 7.0.3's Mms.apk my phone processes sms no problem, however it will not process mms - send or receive.
Go SMS Pro however will let me SEND picture messages - and Its going through my carrier because in an email to myself it was full of their crap - Sent to you from a Koodo Mobile Customer!
Unfortunately I cannot receive mms; Go SMS implies that it relies on the Mms.apk to forward notifications.
Considering that the Mms.apk isn't syncing with the mmsc properly, I'm assuming the problem lies there. I've even gone so far as to go to one of the phone kiosks and ask to play with their new Nexus S (*drool*) and ripped the apns off of it and uploaded their apn directly to my phone. Still, no dice.
Any suggestions anyone?
I've been having the same problems. Tried lots of things. I was also using Go SMS pro, and thought that was the issue. Tried fooling around with apn, user agent and MMS size etc... Nothing worked except the simple fix:
What I had to do to make it work was to have my mobile network on -- (which I almost always have off from the notification switches). Once it was turned on, it still didn't kick over because I was connected to wifi. So I had to manually disable wifi and then resend the message. It worked fine then.
So:
Turn off wifi
turn on mobile / 3g
resend message
Seems like a simple bug that's keeping the mobile network from kicking on.

Stock Samsung Messages App

I have just started using the Samsung Stock Messages app for SMS, coming from Textra.
I noticed that when I hit compose and enter a contact name, it shows all the phone numbers for that person. It doesnt even show which are mobile and which are not.
On Textra it labeled the numbers, and it also had an option to only show Mobile numbers.
Is there any way to do this on the Messages app? Its really confusing as I cant always tell which is even the right number to select for a text message to a contact...seems weird.
Thanks.
lirong said:
I have just started using the Samsung Stock Messages app for SMS, coming from Textra.
I noticed that when I hit compose and enter a contact name, it shows all the phone numbers for that person. It doesnt even show which are mobile and which are not.
On Textra it labeled the numbers, and it also had an option to only show Mobile numbers.
Is there any way to do this on the Messages app? Its really confusing as I cant always tell which is even the right number to select for a text message to a contact...seems weird.
Thanks.
Click to expand...
Click to collapse
It does show mobile and other like work etc for me, open the messages app > contacts tab at the bottom > select contact > if contact has more than one number saved a pop-up appears with names of different numbers shown
Thanks for the reply. I feel like I am missing something as this process is so cumbersome for me that it almost doesnt make sense...
1 - in Textra and others, I hit the compose text button and start typing a name. it then immediately will show any associated numbers with labels so you can see which is the mobile, which is the home, etc. in this stock app I just see the contact name with a bunch of numbers. and if I hit one, it doesnt bring up any sort of window with all the labels.
2- following your directions, if I first go to the contacts tab (already an extra step) I see along list of all of my contact names. There is a search button, but if I hit that and type a contact, I again see an unlabeled list of numbers.
3 - if I manually scroll down the entire list until I find my contact, then when I press it I see a pop up with labels.
Any which way this is a LOT of steps to compose a text message - seems like it doesnt make sense. there is no more streamlined way?
lirong said:
Thanks for the reply. I feel like I am missing something as this process is so cumbersome for me that it almost doesnt make sense...
1 - in Textra and others, I hit the compose text button and start typing a name. it then immediately will show any associated numbers with labels so you can see which is the mobile, which is the home, etc. in this stock app I just see the contact name with a bunch of numbers. and if I hit one, it doesnt bring up any sort of window with all the labels.
2- following your directions, if I first go to the contacts tab (already an extra step) I see along list of all of my contact names. There is a search button, but if I hit that and type a contact, I again see an unlabeled list of numbers.
3 - if I manually scroll down the entire list until I find my contact, then when I press it I see a pop up with labels.
Any which way this is a LOT of steps to compose a text message - seems like it doesnt make sense. there is no more streamlined way?
Click to expand...
Click to collapse
Not that I know of, this is why there are 3rd party apps with a lot more time and attention gone into adding features over stock, personally I just leave conversations in my messages app so I can open and text direct from there, only the first ever message you send them you have to perform those steps
Why not just stick with Textra?
Great question!
Sadly, something is screwed up with AT&T, my Galaxy S9 and text messaging.
Several weeks ago, I started having an issue where I am sporadically not getting random texts. They just never appear - and then people are wondering why I didnt reply. To troubleshoot this, I went to the AT&T portal and checked the log of text messages...the missing messages are never even hitting my AT&T number, so it seems this is not an app issue.
AT&T has so far been useless in diagnosing this. But googling around, I have noticed that a number of people have had this issue and it seems AT&T's "Advanced Messaging" feature is a possible culprit. There have been reports that deactivating this has solved the issue for some users.
Unfortunately the only way to deactivate this that I have uncovered is through the stock app. And if I deactivate this in the stock app and then switch to another app like Textra, it is getting turned on again automatically. I have not discovered any way to keep this deactivated while using a 3rd party SMS app.
Crazy but tragically seems to be the case...very frustrating.
lirong said:
Great question!
Sadly, something is screwed up with AT&T, my Galaxy S9 and text messaging.
Several weeks ago, I started having an issue where I am sporadically not getting random texts. They just never appear - and then people are wondering why I didnt reply. To troubleshoot this, I went to the AT&T portal and checked the log of text messages...the missing messages are never even hitting my AT&T number, so it seems this is not an app issue.
AT&T has so far been useless in diagnosing this. But googling around, I have noticed that a number of people have had this issue and it seems AT&T's "Advanced Messaging" feature is a possible culprit. There have been reports that deactivating this has solved the issue for some users.
Unfortunately the only way to deactivate this that I have uncovered is through the stock app. And if I deactivate this in the stock app and then switch to another app like Textra, it is getting turned on again automatically. I have not discovered any way to keep this deactivated while using a 3rd party SMS app.
Crazy but tragically seems to be the case...very frustrating.
Click to expand...
Click to collapse
There is an app called "Package Disabler Pro" which allows without root, the disabling of system packages, if you know what the advanced messaging package is called, you might be able to permanently disable it without having to have the stock SMS app as default, perhaps disabling the Samsung stock SMS app would also do it (Just read here that Disabling the messages app on the S10+ allows Textra to work)
https://www.reddit.com/r/galaxys10/comments/blcs1b/textra_no_sent_messages_only_received_messages/
Contacting the Textra dev would be a good idea too, ask them to add the feature you need into textra
I am also seeing another method that may disable it, by disabling VoLTE
https://textra.uservoice.com/knowle...80-t-mobile-at-t-verizon-missing-messages-rcs
Looks like that is for T-Mobile but worth a shot, if AM uses VoLTE it should kill it

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