[Q] HTC 7 Mozart cannot make/receive calls/sms messages - Windows Phone 7 General

Hello! I don't know why but my phone started having this problem. It was out of nowhere. Well, maybe not, I've flashed my phone with the official mango update like two weeks ago, and it was working fine.
And today I saw that that I messages doesn't send out. I tried to call/text myself from other phone, and I couldn't. Phone displays gsm network name in phone hub, and also it shows full gsm connection bars(five of them), so you couldn't tell that something is wrong until you try to text or call. When you call the phone says "dialing..." but this shows forever and there's no sound from the speaker. It's worth mentioning that I've received few messages I've send to myself, but just about 2hours from sending, and then I tried to send a few more and haven't received those. Also, I've suceeded to call for a few times but after a long long wait(like at least 30sec) with the "dialing..." message shown. However, I cannot reach the phone when calling from my other phone.
I've tried to turn my phone on/off, to take the battery/sim card off, reseting the device, but none of these things helped. Then I've decided to flash my device. I've flashed my phone with DeepShining Mango custom ROM, and it seems to be working fine, but the problem still exists.
I don't know what else to do. And that's a major problem, because noone can call or text me. As I've said in the beginning, it was out of the sudden, I haven't done anything to my phone. Just yesterday I was using my phone normally, texted and called with no problem.
So I'm asking yours, guys, help. Could you please suggest what I could do? Thank you very much!
P.S. I've bought this phone from second hand and it was unlocked, but it has an orange logo on the battery cover, so I suppose it was locked to orange.

Did you pay your bill?

I have a prepaid card.

Ok, do you have a another SIM to test

Related

Help! No more GSM network/reception :(

Hi
I replaced my P3300's screen a while ago because it was cracked. Everything seemed to go OK and the phone worked fine for a few days.
I don't know if this is related or not (maybe I messed the antenna up during the process, but since it worked for a while afterward I'd guess not...?)
Anyway, for the last couple of days I've had no network reception whatsoever.
The last time I remember it working was in the evening a few days ago. I fell asleep with the WIFI on and woke up with the phone dead. I turned it on and it didn't ask me for my PIN like it usually does, and it couldn't find my GSM network. It's been like that since.
When I press the green "dial" button nothing happens. When I go into settings > telephone, it asks me for my PIN and I can then access the options but it doesn't find any networks when I search.
Now every time I turn it off and back on, it never asks for my PIN.
I've tried removing the battery and the sim card but that hasn't helped.
Any ideas??
Thanks in advance
Meh. On a possibly maybe related note, I've just realised my PocketCM Contacts hangs when I try to launch it. Could it be a loose sim card connection causing both these problems? Although I'm pretty sure all my contacts are on the phone and not the sim card, and the sim looks fine and is placed properly...
edit - just been into programmes > sim manager (not sure that's what it is in english, my phone is french) and I get a "sim busy" error message (again, not sure if that's exactly what it is in english...). Hmmmmm
Well it gets even weirder... It seems I can receive and send text messages!
I've been getting texts from my operator saying I have new voice messages (which I obviously can't listen to) and I've also had texts from a friend and been able to reply to them and they've been received. Even though the icon at the top still has an exclamation mark so supposedly no network.
My iGo GPS also doesn't seem to work anymore (it hangs during initialisation process) although Tomtom works fine.
Someone please tell me they have an idea what could be going on! This is doing my head in
Dam, you have all my solidarity man!
Are you using radio 3.39.90 by chance? Even if not I would still flash another radio.I also suggest to check that your device was correctly reassembled if you have any doubt about it.

Desire keeps asking for PIN

Hi all,
have had my Desire for a couple of months now, well pleased with it. I have not in any way modified it other than installed some apps from market. This afternoon after lunch while it was in my Brodit car holder I suddenly noticed it was asking for PIN code. Entered it, fine. But then a couple of minutes later, same thing again. And again.
Just now I was typing an SMS to somebody and just before finishing screen blanks out, then the screen asking for PIN comes up.
What the heck?
Anybody who has had similar problems and knows what causes/caused them?
I haven't had the battery or sim card out or anything, it just suddenly started doing this.
Cheers
//Joris
*edit*
I have tested switching off the phone, removing battery for a couple of mins then reinserting and rebooting, but same problem persists.
Wonderful, we're going on holidays in 2 days.... :'(
Well I couldn't for the life of me figure out what the problem was, tested with another SIM but same. Completely random, sometimes it would last half an hour sometimes not even a minute.
Did a clear storage/hard reset and after that all seems fine. Except for that my conversations were still there, but somehow if I get an sms from somebody now it's added to the wrong conversation. Then if I reply to it, it goes to the person in the conversation, not the person who sent the msg
Deleted all msgs now so should be sorted. Think a problem with all contacts syncing to and from Microsoft Outlook, it messed up all phone numbers like this:
46 2342423423
so no + and a space between country code and phone number. ANnoying as heck but haven't figured out if there's a setting in outlook or htc sync to solve this.
//J
What ROM/Radio is it running?? is it unbranded??
I have no idea. Bought from Komplett here in Sweden, i.e. unbranded and unlocked. It's running what it came with since there haven't been any updates and I haven't the balls to start experimenting about with it
Strange, I just picked up my Desire today. I rooted it this evening and only noticed it happening after rooting it. I didn't run it for very long unrooted though, so I don't know if it's related. I wonder what's causing it.
maybe this helps:
http://www.xda-developers.com/android/lockpicker-now-updated-to-v0-94/
Flaggie said:
maybe this helps:
Thanks but it goes to SIM lock rather than phone lock... like when you first switch on your phone. The phone doesn't reboot though, it just asks for the SIM pin all of a sudden, even when you're doing something on it.
Click to expand...
Click to collapse
i also had this problem (well more or less) for me it happened when my cellphone signal dropped to limited service (or no services at all) after the phone picks up a signal again its asks for a pin. you mind want to check this out aswell. i fixed this by going into the settings and fiddling around with network/mobile operator settings and such, soz i cant remember exactly, but this did the trick for me.
hope it helps.
I was going to take it back to the shop when I thought I'd try a different ROM first. I installed the OpenDesire 3.0.1 Froyo ROM last night and so far it hasn't done it yet. Maybe the official Froyo ROM won't have that problem either.
Tester app
Hi
I've been having the same problem on my X10 Mini Pro for the last couple of days. To try and figure out what's causing this I've made a small app that checks the sim-status periodically. If it's not available or a pin-code is required for unlocking it the phone starts vibrating plus default notification-sound.
If you're fast you can check your device's LogCat with aLogCat (available from market). At least you'll get notified that you're unreachable
Since I have no Market-account yet you have to upload it to your phone manually with adb. Search google for a howto.
See attached file.
Hi!
Do you have Exchange 2010 sync?
Hi have the same porblem with LG Optimus 2x.
Tom.

[Q] Can't send / recieve texts or phone calls - Web works fine.

Managed to get a HTC Desire for an absolute steal of a price as the seller had managed to forget his lock pattern and hadn't set up a google mail account to bypass the lock pattern. Having used Android phones before I knew that if I could just figure out the correct combination of buttons on startup I'd be able to reset the phones to factory settings and have a working phone.
So, I quickly bought the phone, figured out the "Power+Vol Down" combination and ran a factory reset from within that menu.
The phone restarted and I went through the setup and everything seemed fine, until I tried to send a text/make a call.
When I send a text message, I get the message sending failed error and it retrys various times before the phone finally gives up and stops trying.
When I try and make a call the phone just hangs for a couple of seconds on the dialing screen, beeps and cuts off (as though I have no signal).
I assumed that the phone had been blocked, hence the seller was selling it so cheap and he had come up with this story of locking it out, but after having a play I realised the internet was working perfectly and I had full HSDPA signal. Now correct me if I'm wrong but I'd have no sort of connection if the phone had been blocked by the carrier?
I assumed this was a software issue and have updated from 2.2 to 2.3 but still the same issue. After updating, I've also realised that I am unable to change network carriers (I'm on TMobile and they now share networks with orange).
My sim works perfectly in other phones and if I put another sim in the Desire, it still has the same issues. The phone is locked to TMobile (not that I think that would matter), running the official HTC 2.3 Gingerbread release and as far as I'm aware my APN settins are all okay.
If anyone could shed any light onto what is going on here, and hopefully to a fix then it would be greatly appreciated
Thanks in adavnce
Please use the Q&A Forum for questions Thanks
Moving to Q&A
my apologies, thanks for moving me to the correct forum

Can't send SMS and Calls after 4.3 update

I saw a topic almost the same as mine but I don't really understand what they're all saying as I am an Android Noob.. I think my case is different because I upgraded my phone without using the leaked one..
I just upgraded my Samsung Galaxy Note 2 to 4.3 last Tuesday, 12/24/13 and today, I noticed that I can't send and receive SMS and Calls on my phone. I don't know if the problem is my phone or my sim card. I tried restarting the phone and reinserting the sim. I almost tried everything. I can't try a new sim because I have no extra micro sim in my house.
When I send a text, it says "currently unable to send your message. it will be sent when the service becomes available" then it goes on a message loop. When I try to call someone, it says "Not registered on network". The signal bar is full though.
Is there a way to solve this issue without having to root my phone? I still have it on warranty and I can't really follow complicated instructions since I'm new to Android.
if there is really no way of solving this issue, then i'll go to the SSC. however, i really want to fix this alone cause' i'm pretty sure that they'll wipe off everything from my phone. if wiping every off of my phone will solve the issue, than i guess i'll just have to give it to SSC.
Thank you.

M9 "Randomly" Rejecting Calls

Hi there.
My M9 has a strange problem where it rejects phone calls on a seemingly random basis. When I try to call the phone from a landline or another mobile it shows no sign that there's an incoming call. The phone making the call hears a ringing tone twice, and then only a beeping (like an engaged tone but with one beep longer than the other). The odd part is that it doesn't always happen. I get the occasional cold call come through, and sometimes people phoning me can get through, but at other times they can't. It seems consistent that when I'm at home in the evenings it rejects all calls. I'm sitting at home now and if I try to phone from a landline or mobile it won't get through yet the phone is showing full signal and can make calls. I've tried with WiFi and mobile data on and off and rebooting the phone to no avail. SMS messages come through fine all the time.
I've contacted my network (Virgin mobile UK) and they've issued a replacement SIM - same problem. I've tried the SIM in a Nokia and it seems to work perfectly, so I've come to the conclusion it must be the M9 causing this.
To start with I was on the stock HTC Android, and I've not got any auto-reject settings turned on (that I can see). To try and solve this I've done a factory reset via the phone, and when that didn't work I tried doing a complete wipe and installing TWRP recovery and ViperOneM9. It still rejects calls!
Anyone got any ideas? I've tried searching for this but all the posts seem to be about setting up auto rejects, or not receiving any calls at all. Are there any logs I could look at to see if the M9 is getting the call but then rejecting it without my knowledge? Any hints here would be appreciated!
TIA
Flash the stock firmware via SD card method. It seems like a cliché but it really solves most problems both software and hardware. If it doesn't then you know you have bigger issues.
I'd place a bet that you have a rogue app abusing it's call permissions but it'd take ages to find it.
shivadow said:
Flash the stock firmware via SD card method. It seems like a cliché but it really solves most problems both software and hardware. If it doesn't then you know you have bigger issues.
I'd place a bet that you have a rogue app abusing it's call permissions but it'd take ages to find it.
Click to expand...
Click to collapse
Thank you. I started doing that but had some problems, so in the end I bought a new phone, and lo and behold I had the same problem as I had with the HTC, and that was when the phone was fresh out of the box before I'd installed any apps.
After a LOT of playing around with settings, I've now figured out that if I have 4G turned on when I'm at home then all calls are rejected, even if WiFi is also turned on. Forcing the phone to use 3G when I'm at home means I get calls, and if I have 4G turned on when I'm at work I get calls OK. I guess the test with the Nokia worked OK as it wasn't a 4G phone.
After repeated calls to Virgin they've finally admitted that there's a fault on the phone mast close to my house, and by the sounds of it they have a lot of open tickets for that mast. As they use EE's network they say they can't do anything until EE pull their finger out, but as I've had the issue for months I bet it won't be anytime soon. For now I'll have to switch to 4G manually whenever I'm away from home and try to remember to put it back to 3G when I get back. Not ideal but at least I know what the problem is now!
Thanks for your suggestion, even though it wouldn't have worked in this case.

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