No service? - Verizon Droid Incredible 2

Hello XDA, i just rooted / s-offed my phone last night, i did the this tut http://www.youtube.com/watch?v=LGEASn3v0v8 . I have no service on my di2, i only have a max of 2 bars and i have to use wifi, I can't receive messages either, can anyone help me out?
Thanks in advanced, i'm new to this scene. i had the same problem on my eris.

Have you tried using the 722 radio? It's in the development section.

artvandelay440 said:
Have you tried using the 722 radio? It's in the development section.
Click to expand...
Click to collapse
I'll try that and report back, thanks for the reply
So far no luck :3 with 722, i have a global chip in my phone, does this make a difference?

elvensbane said:
I'll try that and report back, thanks for the reply
So far no luck :3 with 722, i have a global chip in my phone, does this make a difference?
Click to expand...
Click to collapse
The global chip is only for international GSM cell connectivity- it doesn't work on normal Verizon CDMA bands. As far as the radio, you might try a complete wipe of data/cache/dalvik cache and flash your rom of choice again, since this isn't a widespread bug. Might just be something borked during the flash.

"No Service" meaning cannot make outgoing calls or receive incoming calls, SMS and data NOT working over mobile network, is that right? All the proper settings are checked as they should, device was activated & working before too .... and done the *228 or *22890 to program phone (again) & update roaming capabilities, and so on.
Did you get a recorded msg. that or see a prompt on the Inc2 that it cannot authenticate your phone, please try again later or call xxx xxx xxxx ?
If that's true, it meant that during the reset/flash process or wiping, that some of the security keys or codes were cleared & changed - the only way is to call that number (it's better to use another phone) and explain that you cannot make/receive calls after doing a Factory Reset and they will check, have you turn off & on the phone, do a few short codes (*xxxx, *xxx, etc.) to reset it whiie you are live, and then finally making a test call to verify upon success.
Take about 10 minutes - yes, I did that myself on the decommissioned Eris. VZW need to do certain things on their end in real time.
Cheers !

Letitride said:
"No Service" meaning cannot make outgoing calls or receive incoming calls, SMS and data NOT working over mobile network, is that right? All the proper settings are checked as they should, device was activated & working before too .... and done the *228 or *22890 to program phone (again) & update roaming capabilities, and so on.
Did you get a recorded msg. that or see a prompt on the Inc2 that it cannot authenticate your phone, please try again later or call xxx xxx xxxx ?
If that's true, it meant that during the reset/flash process or wiping, that some of the security keys or codes were cleared & changed - the only way is to call that number (it's better to use another phone) and explain that you cannot make/receive calls after doing a Factory Reset and they will check, have you turn off & on the phone, do a few short codes (*xxxx, *xxx, etc.) to reset it whiie you are live, and then finally making a test call to verify upon success.
Take about 10 minutes - yes, I did that myself on the decommissioned Eris. VZW need to do certain things on their end in real time.
Cheers !
Click to expand...
Click to collapse
yes sir, i did *228 option 2 and updated my roaming, i'm using the 722 radio, i have mobile network checked. It said successfully updated my roaming and restarted my phone. I just did option 1, and it said it was successful and restarted.
Edit- i have 3G up and down arrow appear again, thats a good thing right? i still have no bars, i normally had about 3 in my area :3 should i update roaming again?
Edit2- It seems to be working good, if i have problems again should i do what you suggested and call them explaining it isn't working after a "reset" ? Thanks so much for the help.

elvensbane said:
did *228 option 2 .... updated my roaming, using the 722 radio, mobile network checked .... updated my roaming and restarted my phone ... said it was successful and restarted.
Edit- 3G up and down arrow appear again, thats a good thing right? i still have no bars, i normally had about 3 in my area :3 should i update roaming again?
Edit2- It seems to be working good, if i have problems again should i do what you suggested and call them explaining it isn't working after a "reset" ? Thanks so much for the help.
Click to expand...
Click to collapse
Bing, Bing - Can you now make/receive calls, if so - you are good but if not, do this quick check next: open Settings > About Phone > Network and under Service state - does it say "In Service" or not.
Turn it off for 5 to 10 minutes, then turn it back on again. Check it again - it's possible for it to self authenticate (especially if it's a Sense ROM, non-Sense roms are more prone to these problems.
If still not "In Service" you will need to do what I suggested above, call them on another line with the Inc2 on - tech. support is available until midnight, last time I called them - they'll reset & fix it. Do NOT, repeat, do NOT, mention a word about rooting, custom ROM or flashing anything - as you know, you're just cycling your settings & it's not working now .... (kind of didn't ask, don't tell )

Related

stupid ? Verizon activation

Just finished playing with my new 6900 and want to activate it (GPS seems to be working even with the cdma antenna off). I don't know if it's because I'm not in my home area or because they are onto the custom rom but activation fails by *228,2 *228,1 *228,3 (followed by *228,1) and even by typing the esn into the website. This is a brand new unactivated phone. The fail message says to call customer service. Are they going to realize it's a custom rom?
akatcl said:
Just finished playing with my new 6900 and want to activate it (GPS seems to be working even with the cdma antenna off). I don't know if it's because I'm not in my home area or because they are onto the custom rom but activation fails by *228,2 *228,1 *228,3 (followed by *228,1) and even by typing the esn into the website. This is a brand new unactivated phone. The fail message says to call customer service. Are they going to realize it's a custom rom?
Click to expand...
Click to collapse
Nah, just tell em you recently flashed the 6.1 ROM update, or you Master Reset the phone and even after *228 you can't get the phone to authenticate calls. They will re-establish it in the system and you'll be good to go.
fwaits said:
Nah, just tell em you recently flashed the 6.1 ROM update, or you Master Reset the phone and even after *228 you can't get the phone to authenticate calls. They will re-establish it in the system and you'll be good to go.
Click to expand...
Click to collapse
Gave them a call. The woman I spoke to had me dial ##778 which didn't work (because of nfsfans's dialer app that came with his 6.5 package, I guess).
Any thoughts?
akatcl said:
Gave them a call. The woman I spoke to had me dial ##778 which didn't work (because of nfsfans's dialer app that came with his 6.5 package, I guess).
Any thoughts?
Click to expand...
Click to collapse
Try ##778# that should do it. Or you can go in to your file explorer and under the windows folder run the EPST.ink
kilroy1stcav said:
Try ##778# that should do it. Or you can go in to your file explorer and under the windows folder run the EPST.ink
Click to expand...
Click to collapse
I should have updated the thread... I figured out the ##778# thing this morning but then the password was not 000000 so I had to run getspc.exe to retrieve it. Now, they've gone through the manual set up and, with them doing a couple things on their end, I'm HALFWAY (maybe 1/3) there:
(1) the phone dials but thinks it's roaming (and this mght have something to do with *228 not working...)
(2) Data connection does not work. I recall seeing how to fix this (it is missing some password info or something) and am looking for the thread now... (if someone knows where it is I'd be much obliged) .
I've made 3-4 calls to verizon now, each but the last ending suddenly when they suggested I do a hard reset.
Truthfully, I swear there's some issue with my account that requires voodoo everytime I need to activate a phone. This was my first custom rom but on two different numbers with a handful of pda phones, I can't remember the last time an activation was smoothly. A phone on my other line was roaming mysteriously for a while too and only remedied when I activated a new one.
Thanks all!

*228 Option 1 Not Working!!

Some of the devs and I from the Android porting scene came across recently that *228 option 1 on Verizon does not work. After we intiate option 1, it goes 5 secs and then the error message lady pops up and says that it cant be completed at this time and to call customer care. From working with Verizon, I know tech support is useless for this issue so I am wondering if anybody here has came across this issue and if there is a fix for it. Currently we have tried this on Verizon stock rom and both NSFAN's 6.1 and 6.5 roms and its still a no go.
thanks for the new thread, hated to clutter the other one... I'll be calling to try and get a new AKEY shortly.
Ok, done this so far:
flashed imcoke .40
flashed vzw mr1 stock rom
no joy
Customer Support: 18009220204
Option 3. tech support
Option 3. ??
Option 4. winmo/blck/palm/etc
Option 2. all others
(acct pw) -> transferred
CSR:
"phone 'didn't update,' (something in the 'system')"
*228, opt 2
restart
test call, 'exernal operator' message
epst -> edit -> unlock code: 000000
nam -> edit mdn -> (my number)
home sid/nid #1 -> 02/65535 (probably by area?)
upd -> yes -> ok -> restart
test call, 'exernal operator' message
hold -> trouble ticket.
Has anyone tried #8899 (tech support)? See this thread. Apparently requesting a new AKEY shouldn't be a big deal...
Got voice working
Called the #8899 number. He walked me through changing my MSID back to my 10-digit number in EPST. He also did a 'security update' OTA by having me call #2539, which I think is a new AKEY. People may be able to avoid the pain by going into EPST and fixing their MDN, Home SID/NID #1, and MSID.
So voice is working now, but no data yet - and *228 opt 1 _still_ doesn't work. Anyone (really) know the difference between option 1 and option 2?
Edit:
Got data working now, too... ##778, edit, MIP Default Profile, change NAI to reflect your mobile number.
Also see this ppcgeeks thread.
Oh, but *228 opt 1 still doesn't work.
Edit #2:
Sorry for any confusion - for #2539 you need to have a tech support rep already on the phone. They'll call you on a landline and have you call #2539 from your cell. They'll ask you to tell them when you get put on hold. Then they do something behind the scenes. But you can't just call the number, no one will pick you up on the other side.
i had this problem last night they said the phone "malfunctioned" so i brought it in and they sent me a new one i just got it 5 minutes ago and now *228 1 works fine even after i unlocked it and put nfans 6.5 on it
pasqualeparillo said:
i had this problem last night they said the phone "malfunctioned" so i brought it in and they sent me a new one i just got it 5 minutes ago and now *228 1 works fine even after i unlocked it and put nfans 6.5 on it
Click to expand...
Click to collapse
Have you ran the Android port since you got your new phone and what custom rom and radio did you install?
pasqualeparillo said:
i had this problem last night they said the phone "malfunctioned" so i brought it in and they sent me a new one i just got it 5 minutes ago and now *228 1 works fine even after i unlocked it and put nfans 6.5 on it
Click to expand...
Click to collapse
Hopefully that's not the real fix... If it is, those of us without a warranty are screwed!
I should have a new phone tomorrow. I got the same story from Verizon last night. Im thinking it has something to do if you flash the rom while having a data connection allready setup? Maybe if the thing was in airplane mode first it might work better. I dont know, but im kind of thinking it screws their system up if its active. Ill try and flash the new one before activating the phone. Hopefully that will work.
For the record a tech from VZW finally called me today. Told him that it had been resolved but said I still couldn't *228 opt 1. He said 1 and 2 are almost the same so... maybe this isn't a big concern?
tallnerd1985 said:
Have you ran the Android port since you got your new phone and what custom rom and radio did you install?
Click to expand...
Click to collapse
yeah i have quite a few times with all the different versions of android and hero etc.... and now im still using nfans
ok thanks again mrkite but now calls are not working(data is though!) it acts as if my phone is unactivated. i guess im gonna try the #2539
that's weird...
sorry to hear that... I can't see why changing the MIP settings would affect your calls... Sorry about any confusion about #2539, I edited my post above. What message are you getting when you make calls?
I really recommend calling the #8899 number instead of customer service. They told me to look at settings in EPST that customer service didn't, and they weren't shy about sending a new AKEY through #2539.
it turns out that changing msid to my mobile number is what killed mt calls i called tech support and they gave me a different number to put in my msid and it works now i have calls and data(Finally)
thanks again mrkite38

[Q] 3G connection with ProjectAndroid2.2Froyo.112210

Hi,
I am new and just installed Android ProjectAndroid2.2Froyo.112210 on my HTC Touch Pro 2 phone. Once I had the 3G connection with the Dutch KPN working but after a reboot of the phone, I can not manage to get it working again. Wifi and BT are ok except the 3G connection.
Did a 'to default reset' and tried several APN setting but none of them turn the 3G connection back to live.
Does anyone have a solution?
Thanks in advance,
Rick.
Does the cell radio function? In other words, can you make/receive calls/texts?
If yes, then the APN settings are a good thing to look at - also, do you have a 3g icon with up/down arrows next to the signal strength meter?
One other good question to ask - does your provider require a proxy to access the 'net?
Yes, I can call and recieve calls. Also sms messages are working fine.
The only thing which is missing is the G3 data connection icon and actually the datalink.
No, the provider does not need a proxy setting. As I wrote in my start, I had it working good but just after a reboot without any changes on the APN parameters, it didnt come back again.
Thanks for your reply Arrrghhh!
slimmehenkie said:
Yes, I can call and recieve calls. Also sms messages are working fine.
The only thing which is missing is the G3 data connection icon and actually the datalink.
No, the provider does not need a proxy setting. As I wrote in my start, I had it working good but just after a reboot without any changes on the APN parameters, it didnt come back again.
Thanks for your reply Arrrghhh!
Click to expand...
Click to collapse
Hrm. May want to try with a new/fresh data.img. If you rename your existing data.img, a new one will be created during boot. See if it helps... unfortunately deleting that file has fixed so many odd issues, it's not even remotely funny.
Okay, I will give it a go when comming back from my trip next week.
I did remove all files a couple of times and re-installing the Android software but maybe not all data has been removed? At least it did not solve the problem.
By the way, could it be caused by having the system on the SD card rather than in the phone memory? And could it be related to the type of phone selected during boot time? I am using the HTC Touch Pro 2 and not selecting the Tilt-2 but the ?210 (forgot the name and the phone is off) due to the fact that the keyboard is wrong with the tilt-2 option.
slimmehenkie said:
Okay, I will give it a go when comming back from my trip next week.
I did remove all files a couple of times and re-installing the Android software but maybe not all data has been removed? At least it did not solve the problem.
By the way, could it be caused by having the system on the SD card rather than in the phone memory? And could it be related to the type of phone selected during boot time? I am using the HTC Touch Pro 2 and not selecting the Tilt-2 but the ?210 (forgot the name and the phone is off) due to the fact that the keyboard is wrong with the tilt-2 option.
Click to expand...
Click to collapse
Ehm, you can wipe your SD card all the times you want, but this won't solve anything if the APN is wrong or if your carrier requires user/pass, proxy or whatever else.
So first go check you actual APN configuration in WinMo, get a paper, copy it down piece by piece, then get back to Xdandroid and modify/create a new one, checking all the settings are properly set.
Have a nice trip.
@Wind,
your right but again, it has been working with a certain set of parameters but just after a reboot without any change on APN, the phone did not want to reconnect on 3G.
Thanks for your wishes. Will get back when I return.
do not use this version modules-2.6.27.46-01232-gb7033df.tar.gz , zImage-2.6.27.46-01232-gb7033df, change it.
@muziling,
I did update the phone with your advised release and re-started the phone again. No result. Due to low battery the phone went down and had to re-charge. When the battery was full again, turned on the phone and guess what, I had a 3G icon.
Just to be sure that it was not a lucky shot (but I was thinking it) I decided to reboot the phone again and ships.... the 3G icon did not show up again.
No change inwhatever parameter was made during the reboot session. This means that the 3G performance is intermittend and depeding on a certain condition which I do not know how to find. Any suggestions?
Thanks in advance.
I have a similar problem. After a fresh install, the 3G connection works exactly the first time, I boot into android. After a reboot, the 3G connection mostly does not work. I cannot figure out, which conditions have to be met, to get 3G working. Its just pure luck to me.
btw, I have a german rhodium.
try this version, it works perfect on my rhod400
neopeek.com/forum/Android-ROMs/1553-Barebone-CyanogenMod61-Minimum-System-22-11-2010

[Q] New Rom - unable to make/receive a phone call

Verizon Incred2 - rooted
HBoot-6.13.1002
Radio-1.09.01.1111
I was using the "Incred 2 Mix" rom from MikMik forms without a problem for months. (not able to post outside like yet).
I did a factory reset today then wiped cache partition and wiped Dalvik cache then shut down. Pulled the SD card and copied a new rom (MikRunny-v1.01-DeOdex-signed) to it using my laptop and booted in recovery.
Installed rom from sd card and it booted up.. Now unable to place/receive any phone call. Even 611 to Verizon customer service wouldn't work.
After loading a few different ROMs with the same result, I found an update for the radio. I installed that update (.1111) via SD card and reprocessed every step above. At this point it would connect, show 3G and the internet works, but still unable to make or receive any phone calls.
Thoughts?
Why did you do a factory reset? This may be part of your problem.
Try reprogramming the phone (*228, option 1)
I can't dial any number.. *228 / *611 / even zero - it says calling.. then ~8sec later it drops the call and displays the "X" near the signal strength indicator. A few seconds later it shows 3G with the two traffic arrows, then signal indicator shows I have service again.
Remember that the back cover is part of your antenna. Just to check, you do have the back cover on right?
cant call
Yes, it was like he mentioned above: the factory reset did the dirty deed.
Here's how to fix it:
Phone - dial ##778#
entry code is six zeroes 000000
choose Home SID/Home NID
change from 2004/65535
to 2/65535
back arrow one time
hit menu symbol
choose commit modifications
it will reboot and that pesky x will go away and you can call successfully.
A reset changes the 2 to 2004, that's why this happened.
Well that does it.. I've officially obtained my own ID10T error.
Placing the back on fixed the issue. I must have been touching the contacts when I dialed and let go of them when I listened for a response. ROFL
Thanks.. that fixed it.
michaelbsheldon said:
Yes, it was like he mentioned above: the factory reset did the dirty deed.
Here's how to fix it:
Phone - dial ##778#
entry code is six zeroes 000000
choose Home SID/Home NID
change from 2004/65535
to 2/65535
back arrow one time
hit menu symbol
choose commit modifications
it will reboot and that pesky x will go away and you can call successfully.
A reset changes the 2 to 2004, that's why this happened.
Click to expand...
Click to collapse
This was also an issue.. I had contacted VZW support and they walked me though this very fix.. the reset had put it at 242/65535 and they said to set it to 24/65535. But that still didn't fix my phone call issue. They ended up saying I'll have a new phone on Tuesday because they couldn't get it fixed.. ROFL. I'll call them on in the AM to cancel that phone and let tech support know to check the basics.
I love this place!
You have a weird hboot version. Mine ends in 97, and I never had any problems with any of his ROMs having no signal. Especially not mikrunny.
Sent from my Mikrunny'd Superphone using my Ice Cream Sammich flavored Tapatalk

NO Service Ha AAA keys from 466 1192

Someone that can Help with Ha & AAA Keys. I have Read & Read & Tried Several Different Ways about & failed Time & Time Again. I Have NV Files, & software. Please PM Me if You Would Like to help.
Giterdun said:
Someone that can Help with Ha & AAA Keys. I have Read & Read & Tried Several Different Ways about & failed Time & Time Again. I Have NV Files, & software. Please PM Me if You Would Like to help.
Click to expand...
Click to collapse
I found somethings on it,not sure if it will help you or not....
http://forum.xda-developers.com/showthread.php?t=1601869
http://forum.ppcgeeks.com/2019456-post17.html
ha aaa
Diablo67 said:
I found somethings on it,not sure if it will help you or not....
http://forum.xda-developers.com/showthread.php?t=1601869
http://forum.ppcgeeks.com/2019456-post17.html
Click to expand...
Click to collapse
Yes I have Read Those several Times. But its a No Go. (Samsung Replenish & Htc Evo ) Are The Phones Im Working With.
I Have All The NV Files But When I enter them Into The Phone It Does Not Work.
I Had The Phone On With A HTC Touch Pro 1 but just activated it before I knew about getting the ha aaa first. So I only Had 1X. But When I Turn the Pro Back On I Couldnt get the Evo To Work Again. So I Switched To the Samsung But it never has Activated the Evo Since.
Im Wordering if I should Go back to stock RUU Then Put in all The Ha aaa's The Try The OTA Again.
Giterdun said:
Yes I have Read Those several Times. But its a No Go. (Samsung Replenish & Htc Evo ) Are The Phones Im Working With.
I Have All The NV Files But When I enter them Into The Phone It Does Not Work.
I Had The Phone On With A HTC Touch Pro 1 but just activated it before I knew about getting the ha aaa first. So I only Had 1X. But When I Turn the Pro Back On I Couldnt get the Evo To Work Again. So I Switched To the Samsung But it never has Activated the Evo Since.
Im Wordering if I should Go back to stock RUU Then Put in all The Ha aaa's The Try The OTA Again.
Click to expand...
Click to collapse
I know this thread is months old, but did you figure this out or do you still need help with this?
some service from Ha AAA 466 1192
budgreen24 said:
I know this thread is months old, but did you figure this out or do you still need help with this?
Click to expand...
Click to collapse
Well I Did manage to get my evo working, it still has some bugs... For some reason the phone goes to a sleep mode or something and when someone calls me it goes straight to voice mail, also I don't receive my text messages sometimes for 20 to 30 mins or hours after someone sends them. i can make a call & Then it seems to work right. I have had a few times where when I tried calling out it didn't seem to work either, I think it would go to there voice mail or say this call could not be completed or something. ( It doesn't do that very often)..
It Seems Like It has this problem of losing the network after I switch towers from one town to another or when I plug it in to a computer or charger but not for sure.
My internet seems to work always weather 3G or wifi though 3G sometimes is really slow untill I reboot my phone & seems to pick up for a while.
Thanks
Giterdun
Giterdun said:
Well I Did manage to get my evo working, it still has some bugs... For some reason the phone goes to a sleep mode or something and when someone calls me it goes straight to voice mail, also I don't receive my text messages sometimes for 20 to 30 mins or hours after someone sends them. i can make a call & Then it seems to work right. I have had a few times where when I tried calling out it didn't seem to work either, I think it would go to there voice mail or say this call could not be completed or something. ( It doesn't do that very often)..
It Seems Like It has this problem of losing the network after I switch towers from one town to another or when I plug it in to a computer or charger but not for sure.
My internet seems to work always weather 3G or wifi though 3G sometimes is really slow untill I reboot my phone & seems to pick up for a while.
Thanks
Giterdun
Click to expand...
Click to collapse
Sounds like you might need to update your PRL. (either automatically or manually). Have you done that yet? You should update your data profile also while you're at it.
pm me if you need more
budgreen24 said:
Sounds like you might need to update your PRL. (either automatically or manually). Have you done that yet? You should update your data profile also while you're at it.
pm me if you need more
Click to expand...
Click to collapse
I having a similar problem with my phone, my phone does show 3g icon however I m only getting 130kbps. I been reading all over the internet until I found this post that shows that AAA key is phone specific and if not configure phone get stuck on 1x. I think that I might have changed this value by mistake, not sure, question is where can I find out the correct value for my Evo? Phone is flashed to carrrier in Dominican Republic, voice works fine. Carrier will not provide much help. Also if any one can advice of correct data configuration for this phone, what type of credentials I need, just to double check data configuration, as I stated carrier customer service will not provide much help. I am using DFS tool to update PRL, etc. Really appreciate any help on this!!!!
ChinoRD said:
I having a similar problem with my phone, my phone does show 3g icon however I m only getting 130kbps. I been reading all over the internet until I found this post that shows that AAA key is phone specific and if not configure phone get stuck on 1x. I think that I might have changed this value by mistake, not sure, question is where can I find out the correct value for my Evo? Phone is flashed to carrrier in Dominican Republic, voice works fine. Carrier will not provide much help. Also if any one can advice of correct data configuration for this phone, what type of credentials I need, just to double check data configuration, as I stated carrier customer service will not provide much help. I am using DFS tool to update PRL, etc. Really appreciate any help on this!!!!
Click to expand...
Click to collapse
Well one solution would be to swap handsets on your account with your carrier to a phone that you'll be able to read all the required info from. Then read and save. Then write the correct info onto your Evo and switch handsets back. The downside to this is it requires you to have another phone... But it will work.

Categories

Resources