[Q] My DHD keeps crashing and rebooting, but only when the screen is locked... - Desire HD Q&A, Help & Troubleshooting

Hello!
For some time now my phone's been rebooting itself completely random it seems. I just got it back after sending it away to get this issue fixed. Obviously the "repair" didn't really do anything at all. All they did was to flash the latest software apparently.
I got quite fed up with the crashing and rebooting stuff, and figured that it wouldn't hurt to try to flash a custom ROM, in this case I chose to root the phone and try MiUi. I had no clue wether it would solve the issue I'm having, but I figured it was worth a try. So i rooted the phone and flashed the latest version of MiUi (1.11.18).
At the start it seemed like it had worked, and had stopped the phone from crashing. But after some time I realized that the issue is still there, only difference now is that it ONLY crashes when I lock the screen with the Power-button. EVERY SINGLE TIME I do this, in a matter of minutes it will either reboot or just turn black and totally unresponsive. Only way to get it on again is to take out the battery and put it back in.
This is starting to annoy the **** out of me, so I talked to my brother for advise this morning, and he told me to wipe my Dalvik Cache. So I did, and nothing changed, the phone keeps on living it's own life.
I have absolutely no clue what info you guys might need to help me with this, but I'll start with this:
Phone: HTC Desire HD
Android-version: 2.3.7
Kernel-version: 2.6.35.14-cyanogenmod-g319b6e2
ROM: MiUi 1.11.18
Also, the motherboard's been switched once, cause of another issue that is now gone.
ANY help is appreciated, I just want to be able to use the phone normally!
EDIT: Also it seems that the phone won't reboot or crash whenever it's charging.

Sounds like a hardware/software issue your best bet is getting a replacement and re rooting .
Sent from my Tweaked out RCmix3D myTouch 4G via xda premium !

Related

[Q] Help - Desire freezing

My Desire has intermittent freezing issues. I thought it might have been due to a poor rom installation so I wiped the Dalkvik cache and factory wipe before I re-flashed LeeDroid 2.2a. I've kept the phone clean and not installed any apps so I can rule out and problems caused by them.
It was working fine yesterday until I was showing a friend how to wipe battery stats, when I went to reboot the phone from ClockworkMod it then froze at the lock screen. I had to pull the battery twice before it actually started up correctly.
It's fine now but I'm just waiting on it happening again.
Has anyone else had these issues?
It was a t-mobile uk handset and I would need to restore to their rom before returning, so if that is the likely solution, can someone pass a link so I can put their rom back on the phone.
Any help or advice appreciated.
I've just got my Desire back from repair (after 6 weeks of grief with HTC, but that's another story on another thread!) and it's doing exactly the same as yours....will appear to work fine, then randomly freeze. This could happen after 10 minutes or sometimes even during boot.
I've rooted it, but it's still got the stock T-Mobile (UK) ROM. I'm wondering if the problem might be caused by rooting, but have downloaded the 2 stock ROMs on the relevant thread on here, but neither will install.
Have you had any joy with your issue?
I'll email you as well.
Cheers,
Rich

[Q] Phone Randomly Bootlooping

I guess I posted this in the wrong forum last time...sorry
Hi guys, I'm running this rom http://forum.xda-developers.com/show....php?t=1485722 and I'm having one major issue....recurrent bootloops from no where. I'll often check my phone after it having been in my pocket, and it will be bootlooping. Or I'll be using an application and it will happen...phone freezes, starts bootlooping.
A battery pull fixes the loop, but it happens time and time again. I tried fixing permissions in CWM but that didn't fix it. I love the rom and want to use it, but its unreliability is such a flaw that I simply cannot.
Tl;dr: I like the rom, want to fix random bootloops. If this is not possible, do you have any suggestions on either similar roms, or straight up better ones with reliability?
Thanks
Tyqar said:
I guess I posted this in the wrong forum last time...sorry
Hi guys, I'm running this rom http://forum.xda-developers.com/show....php?t=1485722 and I'm having one major issue....recurrent bootloops from no where. I'll often check my phone after it having been in my pocket, and it will be bootlooping. Or I'll be using an application and it will happen...phone freezes, starts bootlooping.
A battery pull fixes the loop, but it happens time and time again. I tried fixing permissions in CWM but that didn't fix it. I love the rom and want to use it, but its unreliability is such a flaw that I simply cannot.
Tl;dr: I like the rom, want to fix random bootloops. If this is not possible, do you have any suggestions on either similar roms, or straight up better ones with reliability?
Thanks
Click to expand...
Click to collapse
Again, did you try wiping and reflashing? Are you overclocked
Sent from my Incredible 2 using xda premium
I will wipe and reflash tonight, thanks for the tip... hopefully it works =D
I've been having the same problem. The odd thing is that it seemed to only happened to sense roms. I tried Mikrunny, TSMtrinity, TSMvanilla, and Sabotage. I full wiped before each flash and didnt overclock. After a few minutes it would randomly reboot. I got frustrated and restored an old MIUI backup and it hasn't rebooted since.
Working thus far...thanks guys!

[Q] HELP! DHD Keeps rebooting.

Hi, So i bought this Desire HD second hand about two weeks ago and it was already with Android Revolution version 6.1.0 by mike1986. As soon as i got it the flashlight app sometimes shuts off the phone when i open it, now two days ago i was on the internet(mobile network not wifi) and the phone rebooted and from then on it kept rebooting until i removed the simcard then it powered on ok without sim. Now whenever i plug in the sim it keeps rebooting the only way to power it on with the sim inserted is to connect the charger and power it on while charging then its ok. Please help me if you can as i desperately need the phone.
Now its also shutting off when im playing a game, sometimes when using the camera, even when i was using qrcode scanner.
My phone was also rebooting randomly. I send my device back to HTC and they changed motherboard and a lot of another things
It was in warranty, so i had it for free
How about if you superwipe, then reinstall the ROM?
You can get 6.3.2 (& superwipe) for the ARHD ROM here http://forum.xda-developers.com/showthread.php?t=840040. This is the stock HTC ROM, tuned by mike1986.
There is also the version 7.0.4, which is in fact a Gingerbread port from the Sensation. Given your problems, probably best to start with 6.3.2
If that doesn't help, it's not a software thing, so it must be hardware. The phone should be under warranty, so you could return it to the ex-factory state by flashing the standard ROM for your territory, and then take it to the service centre. There are several threads on this here.
Also SD card is known to cause this issue, try booting without SD card.
Yep, super wipe or full wipe is the best idea. Try the full wipe first and then root the phone again. Check the ROM section for the latest ROM updates, sometimes these things go wrong and it simply requires a full wipe and flashing the ROM again.
Hi Thanks for trying to help guys
So far i did clean wipe with superwipe, flashed radio,flashed Revolution rom 6.3.3,flashed the kernel and the problem is still there.
The only thing that is going over in my mind is why does it hold on for a little bit while its connected to charger if the phone is idle, but then sometimes when i open flashlight or camera or play a game its reboots again.
Try flashing an appropriate RUU, if the problem persists then you know it's hardware and it is still under warranty so return it to HTC for a fix.

Weird problem. I need help from devs! Wi-Fi and reboots related.

Hi.
I purchased a HTC One M9 seconhand that has a weird problem. When I first took it it was locked and S-ON. First thing I did was to root it and mod the thermal file to get a more confortable touch. But after 5 days of use WI-FI starts hanging and, even if I switch it off it starts trying to reconnect by itself. Then the phone restarts. If I keep using it the random reboots become more frequent at the point of let the phone barely usable. Then I have to restore backup, install RUU and start again. It does not matter if the phone is rooted or unlocked, or not, it just acts the same way again and again.
What the heck could it be? If the WI-FI antenna works bad it should work bad always. If I install a new custom rom like Viper I can take 5 days with no errors. Then it get started. If I install RUU inmediately once, the problem continues.
I hope I can do something with this beautiful phone, if not, I will throw it out of the window because this is the first one that I can't tame.
Thanks in advance.
Any ideas?
Up!
Anyone?

n910p started freezing since MM , why?

Hi
I've been going back and forth for a couple of days now , thinking if i should post this post or not .
so here it goes , i had a n910p for a couple of months now it was on 4.4.4 when i got it and it worked just fine no problems except some dying battery related problems -phone shuts down when using the flash camera, the phone shuts down without any warning and then i find the battery at 5% when turned back on - ( i didn't know it was a battery problem back then ) , but everything else was just fine .
-i should mention i'm in Jordan not the US so the phone is unlocked sim .
So i wanted to upgrade to Marshmallow maybe the problems got fixed , so in order to upgrade to MM i had to first upgrade to 5.x.x and i did and tested it for a couple of days it had some Freezes but nothing unmanageable , i changed the battery while i was on 5.1.1 there was no problem here no freezes no random shutdowns .
And then i upgraded to MM that's when the problems started to show one after the other , all described here and add to that i had to add and remove the battey 3-4 times in order to turn on the phone.
so i thought to my self it started since i upgraded to MM , maybe if i downgraded to kitkat it'll go away .
i downgraded to 4.4.4 not the stock just to see if it was any better, and it was !!
no freezes no random shutdowns except for one problem if i wanted to shutdown the phone or do a restart i had to remove and add the battery in order to get back on .
so my question is , why is this happening ?
is it a hardware problem and just my luck it started popping out when i started upgrading ?
why is it there is less problems when i downgraded to Kitkat ?
P.S: i upgraded to 5.x.x first by flashing it, because i couldn't upgrade OTA .
Mohannad_Almasharqa said:
Hi
I've been going back and forth for a couple of days now ,
.......
P.S: i upgraded to 5.x.x first by flashing it, because i couldn't upgrade OTA .
Click to expand...
Click to collapse
This problem is a little confusing and beyond me, but I have to ask and suggest one thing.
Instead of doing OTA, Have you tried to just use odin to flash the Marshmallow firmware you want?
Mohannad_Almasharqa said:
Hi
I've been going back and forth for a couple of days now , thinking if i should post this post or not .
so here it goes , i had a n910p for a couple of months now it was on 4.4.4 when i got it and it worked just fine no problems except some dying battery related problems -phone shuts down when using the flash camera, the phone shuts down without any warning and then i find the battery at 5% when turned back on - ( i didn't know it was a battery problem back then ) , but everything else was just fine .
-i should mention i'm in Jordan not the US so the phone is unlocked sim .
So i wanted to upgrade to Marshmallow maybe the problems got fixed , so in order to upgrade to MM i had to first upgrade to 5.x.x and i did and tested it for a couple of days it had some Freezes but nothing unmanageable , i changed the battery while i was on 5.1.1 there was no problem here no freezes no random shutdowns .
And then i upgraded to MM that's when the problems started to show one after the other , all described here and add to that i had to add and remove the battey 3-4 times in order to turn on the phone.
so i thought to my self it started since i upgraded to MM , maybe if i downgraded to kitkat it'll go away .
i downgraded to 4.4.4 not the stock just to see if it was any better, and it was !!
no freezes no random shutdowns except for one problem if i wanted to shutdown the phone or do a restart i had to remove and add the battery in order to get back on .
so my question is , why is this happening ?
is it a hardware problem and just my luck it started popping out when i started upgrading ?
why is it there is less problems when i downgraded to Kitkat ?
P.S: i upgraded to 5.x.x first by flashing it, because i couldn't upgrade OTA .
Click to expand...
Click to collapse
Odin MM like suggested.. Don't do any mods. If it persist, then you might be looking at faulty hardware ie main board.
i just flashed MM after reading your replay , and will test it out.
any tips on what to do with the phone if it's a hardware problem ?
so right at the first boot i had this error shown in the images (attachment)
i removed the battery and restart the phone and it booted correctly , the same problems began to show freezing random restart and it keeps booting to recovery and i had to add and remove the battery a couple of times to turn the phone on .
i returned to stock 5.1.1 apparently it's the most stable thing i can use right now , honestly i'm puzzled on this problem i'm quite sure it's hardware and software somehow and if i send it to a local shop they probably will say "i don't know what seem to be the
problem "
so i'm just going to keep using it until it becomes a replacement parts for his other brothers . :crying:
I'm no expert, but i've poured through dozens, maybe hundreds of pages about this issue. Happened entirely with MM, and most people have thrown their hands up calling it "faulty hardware".
All the accounts, the symptoms, the timing, and the root problem (eMMC error) point to a bug in MM that messes something up when it installs itself- *sometimes*. Those unlucky enough to catch this bug are stuck with it, and end up with essentially a brick or returning it.
Hardware doesn't make sense, not when the issue completely coincides with an update. Unfortunately, I don't know how to completely 100% wipe this device and re-load it from scratch, which is what I think it's gonna take. I don't even know what all *can* be wiped 100% :/
akira6968 said:
I'm no expert, but i've poured through dozens, maybe hundreds of pages about this issue. Happened entirely with MM, and most people have thrown their hands up calling it "faulty hardware".
All the accounts, the symptoms, the timing, and the root problem (eMMC error) point to a bug in MM that messes something up when it installs itself- *sometimes*. Those unlucky enough to catch this bug are stuck with it, and end up with essentially a brick or returning it.
Hardware doesn't make sense, not when the issue completely coincides with an update. Unfortunately, I don't know how to completely 100% wipe this device and re-load it from scratch, which is what I think it's gonna take. I don't even know what all *can* be wiped 100% :/
Click to expand...
Click to collapse
Here is the thing though (I have the same issue). If you remove the battery and put it back in, say 30 seconds later, it won't turn on. If you remove the battery for like 5 minutes and then put back in, it might turn on. I'm talking about the first little vibrate it does when holding the power button to turn on. It really acts like a hardware issue to me. The only work around that has worked for me is an app called wakelock. Using this app and selecting partial partial wake lock makes the phone run completely normal.
What REALLY sucks right now is that I have an OTA update waiting for me and the phone needs to reboot to install. The phone won't reboot. When it turns off, it won't turn back on without removing the battery for 5+ minutes.
IT is the MM Update
Im not an expert or anything but i have the same problem cant update cuz phone has to be restarted i finally had enough of it took it in told them (sprint) to update it thay said thay did but thay didnt. Called and thay couldnt fix it so i said the heck with it and i flashed it still doe the same must use wake lock app wish someone could figuer this out.
gbennett21 said:
Im not an expert or anything but i have the same problem cant update cuz phone has to be restarted i finally had enough of it took it in told them (sprint) to update it thay said thay did but thay didnt. Called and thay couldnt fix it so i said the heck with it and i flashed it still doe the same must use wake lock app wish someone could figuer this out.
Click to expand...
Click to collapse
Yes having the same issue as well but now even the wakelock app won't keep it. The phone wil stay for maybe an hour, then reboots and will continue to reboot until I take the battery and then start it again afterwards. The length of time the phone stays on varies really and it could be as long as 3 or 4 hours, but it will definitely reboots itself, I cannot got 1 day without this happening. At this point the phone is unusable. I am on another phone at the moment.
I did flash the MM updates (even went back 3 or 4 older versions) using ODIN and same issue. I am debating whether I flash an older Lollipop version and see if that makes a difference.

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