[q] help needed! Dhd overheated and need to return to stock. - Desire HD Q&A, Help & Troubleshooting

My Desire HD overheated last night while charging.. I left my phone under my pillow when the alarm rang...and the alarm was ringing for a few hours(a few alarms) ....and when i woke up, my DHD was very hot...and then i quickly tried to cool it....i later tried to check whether everything was working and found out that everything except my phone ear piece isnt working(the thing which you listen to people talking during a call) i tried flashing a different rom, and it is still the same..
So now i want to return it to stock to send for warranty. I have a question how do i return to stock? I bought my phone without contract from an authorized distributor is Malaysia, Asia. As far as i learn from reading, there are a few stock RUU. I have the WWE RUU 1.32, but there is also an asian one..so which one do i need to get back to stock?
From one of the threads,
HTC WWE Stock RUUs - (World Wide English), for stock devices. These are RUUs to completely flash the device from the PC.
- If you are having trouble with them not connecting to your phone, try my guide here.
Source of more Roms and 2.36 (Gingerbread) WWE RUU
O2 1.31.207
H3G UK 1.31.771
HTCCN CHS 1.31.1400
O2 1.32.207
HTC Asia 1.32.707
TMO DE 1.39.111
Orange UK 1.40.61
Vodafone AU 1.32.178
Three/Hutchinson AU 1.32.861
HTCCN CHS 1.60.1400
I didnt flash a radio before, but i remember S-OFF ing my DHD to get root. Please do help. My warranty has 1 more month period. January 8 my warranty is over. So please do help thanks.

Honestly, just get back to stock rom and perhaps unroot it will do. HTC workers in Malaysia arent that clever to check yr phone is S off or nt. they jz check the existance of superuser apps only

Bert2662 said:
Honestly, just get back to stock rom and perhaps unroot it will do. HTC workers in Malaysia arent that clever to check yr phone is S off or nt. they jz check the existance of superuser apps only
Click to expand...
Click to collapse
Ok, thanks. Argh, stock rom, as in the WWE RUU? Or do i need to go find the asian one? thats the thing actually bothers me.. Alright thanks alot...my phone decided to kill itself today. Gosh.
So
1. Return to stock ROM
2. Unroot
3. S-ON
That would do right?
Thanks Loads

Here is an extremely detailed guide by Yoshi_523 showing how to restore one's Desire HD back to Stock for warranty purposes. It's for Vodafone Australia but I figure you could do the same with your specific RUU. I wouldn't be too sure about the WWE RUU - if you got your phone unbranded then I guess go with the WWE RUU. Otherwise you might need a more specific branded one.

Related

[Q] Way to check original branding

Hello guys. Is there a method to check a phone's original branding? I got my Desire here in Hungary but the ROM that was originally installed didn't have Hungarian language, only German and English so I suspect it is some grey import from Germany or I don't know.
I've rooted it, now i want to unroot it for warranty reasons, but can't install the stock WWE ROM because of customer ID error. This means it's not unbranded (or at least not WWE), but i bought it unbranded. So can I check somehow the phone's original branding? (from IMEI, S/N or I don't know)
The number next to the camera is HTW-EU-xxxxxx so I think it's definetly european.
Have you tried to flash the WWE rom with a Goldcard?
If not, do a search and create a goldcard and try reflashing the rom.
Sent from my HTC Desire using XDA App
Thanks, that's a good idea. But it would be good if I can prove somehow that the phone was branded or not an original WWE for the shop where I bought it. Or it's too late now to check what was the original branding?
Im not too sure about that.
You may have to get in touch with HTC with the details.
Sent from my HTC Desire using XDA App
He says he needs to unroot, though, so there is no need to try to flash a WWE ROM with goldcard.
As far as I am aware you cannot find out on which carrier you are branded.
The only idea that I can think of is to start flashing branded roms from shipped-roms and the one that doesn't give you a CID error is yours.
But the goldcard should eliminate any CID issues.
Flashing the WWE RUU will leave the phone unrooted....
Sent from my HTC Desire using XDA App
Meanwhile in this thread I find an answer:
http://forum.xda-developers.com/showthread.php?t=831734&highlight=gold+card
Running fastboot oem gencheckpt gives the original Customer ID.
For me it's VODAP102 which is androidboot.carrier=VODA-Germany.
Great, got a branded HTC as an unbranded, time to go in the shop and have a nice chat with them.
Anyone knows if there is a stock RUU available for a german VODA branded phone?
Yes, it will be unrooted but not on the stock original ROM, since he's branded obviously, I meant.
Chapell said:
Meanwhile in this thread I find an answer:
http://forum.xda-developers.com/showthread.php?t=831734&highlight=gold+card
Running fastboot oem gencheckpt gives the original Customer ID.
For me it's VODAP102 which is androidboot.carrier=VODA-Germany.
Great, got a branded HTC as an unbranded, time to go in the shop and have a nice chat with them.
Anyone knows if there is a stock RUU available for a german VODA branded phone?
Click to expand...
Click to collapse
Unfortunately there isn't one at shipped roms, only a french eclair and 2 UK, one of which is froyo.
But if they sold it to you, as you said for unbranded you should talk to them about that.
Thanks for both of you, i'll try to flash the WWE ROM with a gold card. Not the original branded but better than a rooted ROM And I'll go in the shop and ask why I have a branded german phone...

[Q] Desire HD back to latest stock Vodafone UK rom?

Hello people.
An android newbie here. I have beem doing quite a bit of reading on this forum, but this is my first time posting. I have looked around all over the place and I have reached a point where I am confused of how to go about the task I am wanting to accomplish. Here goes:
I bought a desire HD on vodafone last week, it had 1.75.161.2 firmware on it. I stumbled across these forums and decided to flash a custom ROM (Leedroid). I was successful a this task, but now i have a charging problem with my phone. If i understand correctly, my warranty is void with a custom ROM, so I would like to know how i could get back to my stock Vodafone ROM (1.75.161.2), also with the branded vodafone logo that used to appear before i flashed to custom ROM.
Again, sorry if there is stuff about this posted elsewhere, I have been reading, but i am really confused.
Any help would be appreciated.
Regards
You have to run a RUU if you want to return to stock.
I don't have any links to official RUUs atm, but check the threads in the android developement section. There should be one with vodafone branding
Sent from my Desire HD using Tapatalk
Flussen said:
You have to run a RUU if you want to return to stock.
I don't have any links to official RUUs atm, but check the threads in the android developement section. There should be one with vodafone branding
Sent from my Desire HD using Tapatalk
Click to expand...
Click to collapse
Thanks for your reply.
I have installed a Vodafone branded RUU, I have also found a Vodafone backup which I have tried. I get the branding back, but I cannot get any updates OTA. I'm now on 1.39.161.1. There clearly is a 1.75 update on Vodafone, I used to be on it and my friends are on it.
Any help for me to receive these OTA updates?
Regards
I think 1.75 was pulled by HTC at the same time as the 1.72 update, due to some major bugs.
Sent from my Desire HD using XDA Premium App
M
nickhammond121 said:
I think 1.75 was pulled by HTC at the same time as the 1.72 update, due to some major bugs.
Sent from my Desire HD using XDA Premium App
Click to expand...
Click to collapse
Vodafone website states 1.75 is the latest. Last week I had 1.75 I don't think 1.75 was pulled. 1.72 was definitely pulled.
http://help.vodafone.co.uk/system/selfservice.controller?CMD=VIEW_ARTICLE&ARTICLE_ID=3818083&PARTITION_ID=1&CONFIGURATION=1058&CURRENT_CMD=BROWSE_TOPIC&PAGE_TITLE=Article%20Details
Anothe DHD noob question here. I bought a DHD off eBay and I know it is locked to Vodafone, but I'm not sure if it's branded. If I don't get the Vodafone logo when I switch it on does that mean it's not branded?
Check the firmwareversion. If it's like 1.32.405.3 it's unbranded. The important part is .405. That means that it's unbranded.
Sent from my Desire HD using Tapatalk
It's 1.72.405.3
So it's unbranded but I need to downgrade in order to root and S-OFF etc?
Yes, you need to downgrade it to 1.32. But you don't need to create a gold card
Sent from my Desire HD using Tapatalk
Hi, I've the same problem, I need to get back to voda 1.75
First of all, did you used hboot S-OFF or radio S-OFF ?? Because if you used hboot you won't be able to recover the original boot to S-ON and your phone will be out of warranty regardless of the ROM it has installed.
As I understand it, if you've flashed the 1.39 branded RUU back to the phone that should've give you the stock vodafone recovery wich is what is needed in order to get Voda Branded OTA updates, am I right?
So I don't get why aren't you receiving the 1.75 OTA, do you have superCID?
Anyone knows if there is a 1.75 Voda RUU available somewhere to flash manually?
dadon123 said:
Thanks for your reply.
I have installed a Vodafone branded RUU, I have also found a Vodafone backup which I have tried. I get the branding back, but I cannot get any updates OTA. I'm now on 1.39.161.1. There clearly is a 1.75 update on Vodafone, I used to be on it and my friends are on it.
Any help for me to receive these OTA updates?
Regards
Click to expand...
Click to collapse
Pitchb3nd said:
Hi, I've the same problem, I need to get back to voda 1.75
First of all, did you used hboot S-OFF or radio S-OFF ?? Because if you used hboot you won't be able to recover the original boot to S-ON and your phone will be out of warranty regardless of the ROM it has installed.
As I understand it, if you've flashed the 1.39 branded RUU back to the phone that should've give you the stock vodafone recovery wich is what is needed in order to get Voda Branded OTA updates, am I right?
So I don't get why aren't you receiving the 1.75 OTA, do you have superCID?
Anyone knows if there is a 1.75 Voda RUU available somewhere to flash manually?
Click to expand...
Click to collapse
Hi.
Looks like we're stuck in the same boat! I have reflashed the original radio and the original hboot. Also put my cid to stock (VODAP001), and turned radio s-on. Reflashed clockworkmod recovery to original stock recovery, got the phone back to 100% the way it was when I took it out of the box, yet still I cannot get the OTA update to 1.75.161.2
I'm on 1.39.161.1, stock Vodafone UK firmware. I followed a guide off another forum (german forum) nd thanks to Google translator I managed to follow the steps. But still stuck at the OTA issue.
yep, so it seems.
Could you post the link to that thread on the german forum?
Thanks
dadon123 said:
Hi.
Looks like we're stuck in the same boat! I have reflashed the original radio and the original hboot. Also put my cid to stock (VODAP001), and turned radio s-on. Reflashed clockworkmod recovery to original stock recovery, got the phone back to 100% the way it was when I took it out of the box, yet still I cannot get the OTA update to 1.75.161.2
I'm on 1.39.161.1, stock Vodafone UK firmware. I followed a guide off another forum (german forum) nd thanks to Google translator I managed to follow the steps. But still stuck at the OTA issue.
Click to expand...
Click to collapse
http://translate.googleusercontent.com/translate_c?hl=en&sl=de&u=http://www.handy-faq.de/forum/htc_desire_hd_forum/190019-htc_desire_hd_originalzustand_auslieferungszustand_wiederherstellen.html&prev=/search%3Fq%3D1.75.161.2%2Bvodafone%2Buk%2Bruu%26hl%3Den%26safe%3Doff%26rlz%3D1B3GGLL_en-GBGB379GB379%26prmd%3Divnsfd&rurl=translate.google.co.uk&usg=ALkJrhhBi3KYTytikXPK9TRzc9bFaCDKaA
There you go. Its the second set of instructions which i followed Have a gander.
Hi guys,
Sorry to dig this one up but I've hit a bit of a snag with my phone and could do with some assistance.
I got the phone originally with a Vodafone ROM and decided to debrand it to a plain HTC ROM - 1.72 using a de-brand pack I got from Fonefunshop. It appears that based on the fact the phone still has a Vodafone serial number but a HTC ROM I cannot receive OTA updates (I want Gingerbread ) then I need to revert back to stock. Ironically Vodafone released 2.3 earlier than HTC which was annoying to say the least.
I've been hunting round for the stock Vodafone RUU for 1.36 but I don't know if I can downgrade for starters, nor can I find any Vodafone RUU files anywhere including on here nor on Stock-ROM's.
Can anyone give me some help with this?
When I bought my phone from Vodafone on contract in November it came unbranded and unlocked. Nothing to do with Vodafone at all, apart from the CID. So if you just flash back to the stock 1.32 ROM and change the CID to the Vodafone one which I think is VODA_0001 (Dont quote me on that, its off the top of my head but there is a thread here somewhere that has it in), then make your phone S-on to get the updates.
That way you will be completely stock.
I'm in the same boat too
Flashed the non-branded software when I got the phone last year. Now I can't get the OTA update to 2.3.
Does anyone have a link the the stock 1.32 ROM and also a guide on how to change the CID and to make the phone S-on to get the updates?
Thanks
Lee
Help
dadon123 said:
Thanks for your reply.
I have installed a Vodafone branded RUU, I have also found a Vodafone backup which I have tried. I get the branding back, but I cannot get any updates OTA. I'm now on 1.39.161.1. There clearly is a 1.75 update on Vodafone, I used to be on it and my friends are on it.
Any help for me to receive these OTA updates?
Regards
Click to expand...
Click to collapse
Please can you tell me where you found the Vodafone branded RUU. I really need it and haven't been able to find it anywhere.Thanks

Restore to factory settings for repair

Hi everyone,
I'm going to send my Desire HD to HTC to repair it.
I got a few question though:
I guess I need to flash device with their original rom and turn on the ENG and Radio, right?
Also the CID I probably need to restore it back.
My phone was originally branded with German Vodaphone, but I imported to Belgium.
Can I just flash WWE ROM and change the CID to the unbranded HTC Desire HD or do you recommend to change the CID to German Vodaphone and restore it with the original German Vodaphone rom with their bloatware?
I hope someone can help me
I'd suggest just returning to a WWE RUU. I'm guessing by checking your IMEI HTC can tell what your firmware was before.
I sent mine back with MIUI on it and they "repaired it" and flashed it back to 1.32 WWE.
Yes from what I heard HTC can check via IMEI what your FW should be.
neandertaler19 said:
Yes from what I heard HTC can check via IMEI what your FW should be.
Click to expand...
Click to collapse
OMG, I don't want Vodaphone Stuff Let's hope new Firmware is rootable
Thanks for your replies

[Q] Important !! Flashing a stock rom , I need help

Hello ,I have updated my desire z and rooted but now I have to send it for repair to the service I have flashed 1,34 wwe rom and did all the steps for S-On and now I have a security on device but 2,42 wwe rom does not matches to my country CID code so I want to ask if is it possible to flash 2.42 stock rom on a Security OFF and Rooted phone directly or will this brick my phone ? I don't want SU or ect anymore ,just a stock rom all I need
so in other words, help you trick your carrier into thinking that you never rooted your phone?
yes please
Why do you need to upgrade, if your concern is warranty?
Its important to have the original CID & Simlock and firmware for warranty - i myself didn´t find the original vodafone firmware, so i flashed 1.34 wwe restored simlock, cid, s-on and original recovery and they didn´t even recognize that the phone was rooted (or they just didn´t care) ...
hoffmas said:
Why do you need to upgrade, if your concern is warranty?
Its important to have the original CID & Simlock and firmware for warranty - i myself didn´t find the original vodafone firmware, so i flashed 1.34 wwe restored simlock, cid, s-on and original recovery and they didn´t even recognize that the phone was rooted (or they just didn´t care) ...
Click to expand...
Click to collapse
ohh reallly , I can flash 1.34 again and put S-On and original CID back and hope they do not recognize anything By the way I live in Turkey and do you too ? I wonder about the procedures for service repair , you said "vodafone firmware" my phone is vodafone too but Turkish Carrier ...
yes it worked for me... but maybe it was luck.
no im not from turkey - austria and i just looked into the german forums if there is a vodafone ruu now - but sorry there isn´t.
the procedure was like this: i took my phone to the carrier, told them what was broken (it was a hw problem) they had a quick look at it and then told me that i have to wait for 2 weeks... i got my phone back with a new vodafone firmware ...had to re-root again

Rru update

Hello chaps
Im a bit confused so im posting this in the hope that you fellas more experienced than me could maybe shed some light on my situation.
I have unlocked bootloader and custom recovery at moment and i have decided that although ICS is cool i want to flash some custom roms, so i decided to get my cid and check stock firmware to download appropriate ones in case i need them for serious recovering of the phone.
The problem is s-on, im aware that the rom has to match the cid and unlike my sensation xe i cant at present get supercid, however i was happy to see that cidgetter reported in the top left corner my cid was HTC__001.
Happy days, or so i thought, because my phone was an orange branded phone, unlocked, i assumed it would actually be an orange uk firmware i needed.
2 days later im struggling, so far ive attempted to install the following -
Orange Uk branded Ruu
HTC Europe (HTC_001) RUU
H3g UK RUU as im actually on 3 network
Nothing is working, so i reloaded cidgetter and examined the prop more closely, where i found a few instances of "WWE" which i see is actually ASIA, so i thought id try a ASIA rom, alas still nothing, it will not install.
What am i doing wrong, ive tried installing these htc roms on both custom and stock recovery, usb debugging is also on, everything checks out but i cannot get an RUU to install on my phone, having tried Europe, Asia and Uk im left wondering which RUU i do actually need to recover my phone in case of disasters, 2 days and my head is puddled with it all, i dont want to start customizing my phone until i know for sure that i can recover it.
Im not convinced that cidgetter is fully accurate, why would it report htc 001 or WWE when it was an orange uk phone, i have noticed theres also loads of info in there about carriers in italy, spain, germany and frankly, all over the world, but no indication whatsoever as to what the correct RRU recovery for the device would be.
P L E A S E H E L P
Because im ready to scream, there must be a way to determine what i need and i cant be bothered downloading every rru on filefactory because the site is so damn slow, takes an hour and half just get 1 of them.
Unless anyone has any links to a better server where they are stored like HTC maybe.
As a newbie to the htc im crying out for help here, and feedback would be most welcome and extremely appreciated.
Thanks.
Gaz
Did the phone have Orange branding/apps on it when you turned it on? If not, you have an unbranded handset so the x.xx.401.x RUUs are the only ones you need
Download the 1.29.401.7 RUU from the mirrors in the Shipped-ROMs thread
Why do you need it anyway? If the phone works then the only reason you need it is to revert to stock if you're sending it to HTC.
As a side note best way to flash them is:
1. Boot phone into HBOOT
2. Switch to FASTBOOT
3. Connect to PC
4. Run RUU
Thanks Eddy, top man
Its not that i want to use it, as i said its just in case of any mjor issue like soft brick or something whilst flashing a custom, just playing safe.
I think i have a feeling it could be my unlocked bootloader, i cant help thinking i may need to relock it to flash an RRu
Also correct, although my phone is orange originally, there is no orange logo on it and no orange related software on it, so im assuming you are correct in your findings and i shall give it a go.
Thanks button clicked, chhers for the info.
Yes, you need to relock the bootloader to flash an RUU on the One X
To confirm, when you first got the phone were there any Orange logos/apps on it when turning it on? If not, then you are unbranded
Update....
Relocked bootloader and followed your instruction
Got a bit further this time, it failed again this time at updating signature, the error report was -
Error 140 - bootloader version.
So i dont know what that error means exactlt but im still baffled by it, it wont flash the 401 rom either.
ok so this is what info i have -
Main cid - htc__001
endeavor_u_ics_40
ro.aa.rid - 1467
skulist - 401
bootloader - 0.94.0000
ro.carrier - WWE
ro.cid - HTC__001
Can anyone shed any light on exactly what RUU i need???
Speaking of the whole s-on issue, is there no way to firstly backup the build.prop and then manually text edit the cid to alter it?
This may result in brick is my only concern.

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