[Q] Unable to download from Market using 3G? - Samsung Galaxy Nexus

Update with fix [Thanks jayclapp!]
For anyone with this issue, go into your APN settings and remove anything in the "Proxy" field, right below "APN". Fixed the problem immediately for me + jayclapp!
Original Post Below
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Hi all,
Having an issue downloading anything from the android market on 3G. 3G works for everything else besides downloading from the market (browsing, email, sync, etc).
When I switch to wifi, I can download from the market perfectly fine.
I've tried a friends SIM with a different carrier, and it DOES work over 3G.
Logcat of the issue happening From what I can tell the error starts around line 50, but I included the full log in case it helps.
I'm not much of a developer so I'm just trying to determine why exactly it's happening, as Android simply spits out a pop-up with the useless message:
[App name here] could not be downloaded due to an error.
I have a friend on the same carrier with a Nexus S and she can download apps from the market fine. Haven't been able to test her SIM in my phone yet though.
I've found some others with a similar issue (although not restricted to only happening over 3G): http://www.google.com/support/forum/p/Android+Market/thread?tid=5a31588b6f655e89&hl=en
None of the solutions there helped though. I've cleared market data, wiped, factory reset, tried different roms, etc.
I'd really appreciate any help.

i'm having the same problem - using a galaxy nexus on tmobile. haven't had the change to try on wifi yet.

vivanshah said:
i'm having the same problem - using a galaxy nexus on tmobile. haven't had the change to try on wifi yet.
Click to expand...
Click to collapse
Glad I'm not the only one...
By searching pastebin, I've found a few others that pasted their logcats with the same issue, but I can't find wherever they posted it to see if a solution ever happened.
One solution I found was to delete / rename the .android_secure folder on the "SD" card, but I see that folder on my phone. I know dotfiles are hidden by default but I'm showing hidden files and I don't even see .android_secure from adb shell.
I'm on Mobilicity in Canada, which also uses AWS bands, not sure if that has anything to do with it.

I don't like bumping, but I still have this issue and was hoping someone could help out.
Sucks only being able to download apps over wifi.

I saw Josh Topolsky from The Verge has been complaining about this issue on twitter the last couple days.
www.twitter.com/joshuatopolsky

I've tried everything to fix it, tried different roms, kernels, wiping, factory reset, different SIM cards, nothing will fix it.
The 403 error indicates that it's Google's servers that are forbidding the connection...but I see no reason why they would, and it's not like I can change the IP address of what my phone is being assigned by the 3G towers.

Everthing was fine on stock untill i flashed revolution hd 1.3.1... I had the same problem with market but for some reason i enabled wifi and started downloading stuff from the market...then i turned it off and magic it worked thru att 3g...
I hope this temp solution might help you guys out or maybe it just worked for me

Ditto
I'm facing the same issue with a Galaxy Nexus (bought from Virgin) on Mobilicity in Toronto: market works on wifi, but not on 3g.

I'm having this problem too. With Orange in Spain.
But is not a constant problem. Sometimes works fine, and another ones not. When the error comes out I try again several times untill it works. If doesn't I whait to have Wifi.
But as I said it isn't always. But some type of bug is.

I got the Galaxy Nexus yesterday from Virgin Mobile and using it with my Telus SIM and Android Market downloads dont work using the mobile network but switch to wifi I can download from Market. I've tried everything you mentioned as well and still no luck.

I have noticed some delays in downloading but I am pretty sure it is becasue of the "little" 10 Billion Apps promotion thats causing the issues.. the market must be seeing a lot more traffic than it can cope with.. servers must be over loaded!
Try market at off peak times (worked for me)!
This theory syncs quite well with the 10 Billion Apps promotion.. just a thought!

kkh786 said:
I have noticed some delays in downloading but I am pretty sure it is becasue of the "little" 10 Billion Apps promotion thats causing the issues.. the market must be seeing a lot more traffic than it can cope with.. servers must be over loaded!
Try market at off peak times (worked for me)!
This theory syncs quite well with the 10 Billion Apps promotion.. just a thought!
Click to expand...
Click to collapse
Unfortunately that isn't the reason. It's definitely something more serious / buggy than simply too much traffic. It's been going on for almost 2 weeks now, well before that promotion even started.
Anyone feel like pulling a logcat and seeing if it matches up with mine? I'd suspect it does (403 Forbidden errors).
It basically boils down to Google's servers rejecting the connection for one reason or another. 403 error = The server is connectable, but knowingly refused the connection. It's something on Google's end, but I don't understand why certain devices are being rejected while others aren't.

Went to apn settings and removed the proxy and now i can download from market over celluar

Just wanted to confirm your fix worked for me jayclapp!
Updating the OP with the fix, in case anyone stumbles across the same issue.

Bumping up the thread but i believe it's for a good reason.
I had the same problem with I9100 after upgrading to ICS from GB. Talked to Google play support, their solutions weren't helpful (erasing cache and stuff) and they said it's a carrier problem. I used another SIM from the same carrier and it still wasn't working....
So.... Stumbled on this thread, erased the proxy and now it's working!!!
So, i'm bumping this thread so it will perhaps show up in google in a higher search position and to say thanks to the OP (besides the thanks button)

Related

Anyone elses rooted phone stopped getting paid app access today?

Title says it all.
Yep, blocked or somethings gone wrong.
Market enabler says it is working and access is ready. Go into market, select all apps and then change view to paid.
Getting message "no matching content in Android Market"
Killed tasks, started phone from scratch and still the same.
No problems here...
anyone got any help here please?
I can still see paid apps with my rooted while unlocked hero using market enabler.
Fixed it.
Market enabler was defiantly blocked/or bust in on my phone. Reinstall of app failed, everything failed except for....well PM me for details because I ain't posting it here. I have a feeling it may have been a deliberate act either by Google or Netcom though I cannot see how the later could have achieved this.
Same here.
Worked a couple of days ago.
Not anymore.
Have Onecall and that uses telenor and network Norways net.
Not netcom. Is Google that is ****ing us over again.
Same here , since yesterday , i cannot see paid aps in Market with ME
http://code.google.com/p/market-enabler/issues/detail?id=6
Basically it says that 3.0 beta works if you set it to o2-de.
And I can confirm that it works (for how long, who knows)
Right now I'm buying out the market in case someone at Google decides it'll be a good idea to remove paid apps again.
I just wish I could actually locate CoPilot GPS....
death_hawk said:
http://code.google.com/p/market-enabler/issues/detail?id=6
Basically it says that 3.0 beta works if you set it to o2-de.
And I can confirm that it works (for how long, who knows)
Right now I'm buying out the market in case someone at Google decides it'll be a good idea to remove paid apps again.
I just wish I could actually locate CoPilot GPS....
Click to expand...
Click to collapse
Just tried,
It works when installing 3.0 beta like you said. I can also see CoPilot on the list of top paid apps.
Can you tell me if this:
http://www.cyrket.com/package/com.alk.copilot.marketplace.na.full
shows up?
Or if the North American one from here shows up:
http://www.alk.eu.com/copilot/android/
I tried both using all 4 profiles in ME3 and none show up.
Calm down, calm down.
As I said, I have sussed the problem and it is not the blocking of T-mobile. It is your operator resetting your location and there is a simple fix.
I have reproduced the problem and a a workaround. Think about it, how can the operator block you if you are on wifi? The market enabler spoofs the location of the phone so the operator sends a message to the unit to reset location back to the home country provider. Google then blocks that as it was before the phone was Market Enabled. All you have to do get the phone back into a position of spoofing its location.
They could not block access for the T-mobile spoof as that would piss of all American Android users on T-Mobile who are not spoofing but have it for real. Therefore country id, in the marketplace, must be a combination of two factors. Google has just found a way of resetting one. I worked out a way of putting it back.
death_hawk said:
Can you tell me if this:
http://www.cyrket.com/package/com.alk.copilot.marketplace.na.full
shows up?
Or if the North American one from here shows up:
http://www.alk.eu.com/copilot/android/
I tried both using all 4 profiles in ME3 and none show up.
Click to expand...
Click to collapse
Ummm, I guess you're right. It doesn't show up. I guess the US T-Mobile profile is blocked?
OH come on read please.
For the last sodding time it's not blocked! I am on the T-mobile spoof address after resetting my location!
or if nothing works anymore you go the easyest way like i do since yesterday..... takeout my Orange Swiss simcard, put it in my X1, make it as a router, put my german Simyo simcard into my hero and go online by wifi over X1 if im on the way or use my wify at home...... if using a german simcard oder another one from an activated country everything will work wherever you are

Is T-mobile UK blocking GTalk & market place?

I mention this recently in the 'cab' thread but I think it got lost in the rest of the discussions.
I have a SIM-free TP2 which I am using with a T-mobile UK SIM with web 'n' walk.
This has worked fine with Windows Mobile and even with the early Android versions. I downloaded apps from the Android market place without issue.
However, for the past couple of weeks I have not been able to download anything. I can still see all the apps in the market place but any downloads just stick saying "Starting download..."
GTalk doesn't connect either but I cannot remember if that ever worked.
So could it be that TMUK are blocking access somehow?
I know that when I almost bought a G1 from them they insisted that I upgraded to W'n'W plus and also I've never managed to find a GTalk client that works on WM but could they really be blocking non-official Android phones somehow? Or am I just being paranoid?.
R.
try disabling the proxy in connections
If you mean the proxy in the T-mobile APN then it is not set.
Also, I should have said that all the other communications stuff such as web browsing work fine.
R
I am having the same problem with the same phone and t-mobile, any ideas anyone?
Yup, me too. I think they must be blocking it. No idea why though .
Looks like it's not just us who are having the problem:
http://www.google.com/support/forum/p/android/thread?tid=33ec41c510b382d2&hl=en
http://support.t-mobile.co.uk/discu...de9d6130126d76c1294007d16&messageit.offset=30
Looks like it's a t-mobile ****-up...
R.
Good to know they're not "deliberately" blocking it at least
try market enabler maybe?
Ather said:
try market enabler maybe?
Click to expand...
Click to collapse
Doesn't make any difference for me. It seems to make Marketplace crash in fact.
did you fix it?
dbwun said:
did you fix it?
Click to expand...
Click to collapse
Market downloads still not working for me.
Waiting for WiFi...
R.
When i rang them, they said their content filter was stopping things like gtalk, android market and even youtube.
I got mine taken away although it didn't bother me before.
Same things happening now, Hopefully the 24 hours they say it takes to activate makes the marketplace work
Youtube works fine for me...
dbwun: What did you get taken way? I don't really understand what you mean.
R.
I took away the content filter tmobile puts on
For me, marketplace was working fine until a couple of weeks ago then it stopped.
What package do you have from T-mob? Web 'n' Walk or Web 'n' Walk plus?
I'm a little concerned that they may force an upgrade on me if I ring up and complain that my Android phone isn't working...
its just web n walk
i did read the posts on upgrading to plus, but unless i force them to give it to me for free theres little chance of me upgrading
Just installed the latest 0103 CAB and GTalk & Marketplace are both working...
Not sure if this is just coincidence or if something has changed...
Don't know if this: "New file system to match other handsets and avoid apps installing to system folder." would have any impact on the functionallity of gtalk or marketplace.
Anyway, both now work via 3G & WiFi.
R.
Thats wierd, same here.
Gtalk works and now marketplace.
Suppose thats great now.
A little off topic but have you tried using the starfield live wallpaper app.
I can download it, but I have no idea how to run it?
Just do a long-press on the home screen then choose Wallpapers then Live wallpapers then Starfield...
R.
Yup, all working here too. WiFi & 3G .
Can't wait for sound now and I'm all set for everyday use.

Weird Market Problems on Desire

Just got my HTC Desire today and everything is working fine apart from the android market. I have 3 problems:
1) I don't have the paid apps tab only top free and just in. I can see paid apps within the just in section, but not top paid apps.
2) When I clock on the install button I get a blank screen with just the background gui showing for at least 10-20 seconds before the confirmation screen that shows what permissions the app needs is finally shown.
3) Apps install correctly however they never get removed from the "currently downloading" list in the Downloads section of the android market.
I got the phone through virgin mobile and I am currently using a t-mobile sim in it. I have tried doing a factory reset which didn't solve the problem.
Anyone had any similar issues?
Liam
Please search before posting.
Your problems will be solved by removing t-mobile content lock. It can be done through their website or by calling customer service.
One problem will remain though: so far no one can see copy-protected apps because market is not recognizing our build number. It should be solved soon though.
Hi,
The phone actually came from Virgin Mobile, but for the moment I am using my old T-Mobile sim which used to be in my G1 which didn't have any problems with the market. I seem to remember de-activating the content lock when I used the browser for the first time on my g1.
I just checked on my t-mobile account details and I definitely have the content lock turned off.
I still have the same problem with the market, i.e. I get about 20 seconds of blank screen after clicking install before the permission confirmation details come up.
And after an app is installed it still shows in the download section as installing with the grey progress bar and doesn't disappear unless I go to the settings/Applications and clear the cache in download manager, market and force close the market app.
Anyone have any similar problems? I have done a full factory reset three times, still the same problems.
Liam
I just got mine, its a open one unbranded. I can neither connect to gtalk or download apps, both hang. I have read similar problems for the Droid, but the fixes dont work for me.
Also can you connect the device to the internet via the PC, like windows mobile ?
That's odd. My problems were solved by removing content lock.
Does the same thing happen on WiFi? Did you try to restart the device?
Regarding PC to phone tethering, it's not possible over USB. There are guides on how to do it over WiFi though.
Its the same for me : confirmed that content lock is off.
and still have this problem.
On Tmobile, upgraded from G1, same sim.
I get this on wifi or not.
If I restart the device, the Market Place states its installed correctly (like it should do). But installing another shows the same problem.
I've done a Factory Reset via the menu and that did solve it.
And I've just phoned tmo tech support, and they recommend resetting via fastboot.
I'll give that a go later, and post back the results.
Any other ideas?
Its really weird. Yesterday at a different wifi location it worked fine. But again its not working in work. I assume then the downloads are being blocked by the service provider, or the router.
Thats really crap you cannot connect to the internet via the USB cable like in windows mobile. I cant get my data service working either - so in work I have to work.
ok, I did a clear storage from the fastboot menu, I assumed that what he meant, had no effect.
but figured it out!!!!!!
its my gmail/Google account thats the problem! if I reset the phone and created a new account it works fine. log back in as me, bang. back as previously created new account, fine.
1. is this the same for other people?
2. the people who are having this problem, are you all previous Android users?
3. if so, what phone? me was G1.
I will have to raise a bug with android or google on this.
I now also have to ring back tmo and tell them this info, as I'm guessing by his language he want to take the phone back in.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
PauloJ5 said:
Its really weird. Yesterday at a different wifi location it worked fine. But again its not working in work. I assume then the downloads are being blocked by the service provider, or the router.
Thats really crap you cannot connect to the internet via the USB cable like in windows mobile. I cant get my data service working either - so in work I have to work.
Click to expand...
Click to collapse
Beware that while most apps like gmail, calendar, contacts, etc work using port 80 (HTTP), both google talk and android market use different ports.
In my school network I can't connect to gtalk or download from market because they block those ports on the firewall.
I previously had a g1 and think the problems I was having had something to do with my gmail account but it seemed to resolve itself after several factory resets.
I am not convinced that the factory reset was what fixed it, I just think it needed a bit of time to sort itself out.
I wonder if having a new device with the same gmail account causes the issue and it takes a while to recognise the new device. though that doesn't really explain the behaviour I was seeing.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
I cannot find a way around this.
My google account shows the slowness and install problems, a test/temp/dummy/other account does not, I do not want to change my email address!
So I have emailed Google, see where that gets me.
Anyone know/think-of any other routes?
to: [email protected]
I am having problems with the Market on my new Desire. I previously had a G1.
1. When I select Downloads tab, it takes about 10 seconds before the loading text is displayed.
2. When selecting something to install, the 1st info page with the install button is displayed but with no info/text/etc, ie only the install button, again about a 10sec wait and the info shows fine.
3. When selecting install, the security confirm page is displayed but is blank, no text or buttons, another 10secs and its displayed.
4. If I actually go to install an app, it correctly redirects me back to the last market list page. From there if I go to Downloads, after the 10sec wait, it always states "installing", even when its finished, and pushed a notification up.
I can use the app, but the market always states installing. Even hours after. These all queue up and never clear.
Only rebooting the phone clears the installing app, and correctly marks them as installed.
5. Uninstalling app cannot be completed at all. I select uninstall, and it pops up the confirmation box, but then displays a blank page, and after the 10 or so seconds, displays the "Uninstalling application" with progress bar, but never completes. Again only a reboot corrects this.
All this occurs for any app.
I have done many Factory Resets from software, and Clear Storage from Fastboot.
Interestingly, my phone works corrected with a new account, I reset the phone and instead of signing in with my usual account, I created a new one, this worked very fast and correctly. Signing back in with my normal account again showed the same problems.
Click to expand...
Click to collapse
same problem here, gone from a G1 to HTC desire not tryed to sign up with a new account simply becasue i had the xxxx.xxxgmail mail now for over 18 months and rely on it.
All I know is that the day after I got my Desire, probably about 24 hours after first turning it on (and after 4 factory resets which may have nothing to do with it) I was installing an app, which had the same problems i.e. delayed permissions screen, remaining in the download screen even after being installed succesfully, then a few minutes later I went to install another app and it was fine, no delay, suddenly I had the Top Paid apps tab and apps did not remain in the download section as still downloading. It has been fine ever since.
It seems that all of us who have this problem have had G1s previously so it must be something to do with that.
I experienced this issue with my new desire but not one with older rom. Both from T-Mobile. The funny thing was first day it was running pretty slow, could not view paid apps either but now it is much faster as it should be and paid apps have appeared too. So it's working brilliantly.
i have market problems too... i cant see many market apps, including paid apps which i bought..
it's a free desire with vodafone spain sim.
tito kastros said:
i have market problems too... i cant see may market apps, including paid apps which i bought..
it's a free desire with vodafone spain sim.
Click to expand...
Click to collapse
That's a different issue, apparently Google have not yet added the HTC Desires "fingerprint" to some kind of database that enables access to apps with copy protection, this is why some apps you have previously purchased won't show up.
Apparently this happens with all new handsets, though why Google don't get this resolved before the phones release I don't know, as it doesn't give a great experience to the end user (HTC say they sent the fingerprint well before the phone was released but google haven't processed it yet).
Hopefully this should be resolved soon. Until then I have had to extract a few of my more regularly used protected apps from my G1 with root.
But it happens to me with free apps too.
tito kastros said:
But it happens to me with free apps too.
Click to expand...
Click to collapse
Any application developer can choose to use copy protection, some free apps choose to do that.

[Q] Grey signal and WiFi bars?

Hi all,
I was just wondering why sometimes my signal and WiFi bars turn grey and often can't make/send calls/data. I thought no signal or WiFi was indicated differently, especially since I can get full grey bars I doubt it's a signal problem.
I've attached a screenshot to show what I mean
cmonthegas said:
Hi all,
I was just wondering why sometimes my signal and WiFi bars turn grey and often can't make/send calls/data. I thought no signal or WiFi was indicated differently, especially since I can get full grey bars I doubt it's a signal problem.
I've attached a screenshot to show what I mean
Click to expand...
Click to collapse
it means that you are not logged into google services.
and since most of the apps run with google services (stock browser as well), if you are not logged in, they will not response and keep trying.
if somehow u have other browser like dolphin, or firefox, it should still work.
qwerp_ said:
it means that you are not logged into google services.
and since most of the apps run with google services (stock browser as well), if you are not logged in, they will not response and keep trying.
if somehow u have other browser like dolphin, or firefox, it should still work.
Click to expand...
Click to collapse
Thanks. Is there anyway you can force it to reconnect? It seems to be happening more and more lately
There isn't a lot you can do if the phone is stock. You can pull the battery often to see if that helps, check your' network settings and make sure that it is all set correctly. Finally master reset and re-log into your' gmail account.
Other option is to unlock the bootloader and root the device:
If you go the unlock/root route I would recommend flashing a custom radio.img file such http://forum.xda-developers.com/showthread.php?t=1374077
If you need instructions on how to go the root method:
http://forum.xda-developers.com/showthread.php?t=1352413
In an emergency to un-root the device:
http://forum.xda-developers.com/showthread.php?t=1366806
Hope this helps.
Justin
JTECJ said:
There isn't a lot you can do if the phone is stock. You can pull the battery often to see if that helps, check your' network settings and make sure that it is all set correctly. Finally master reset and re-log into your' gmail account.
Other option is to unlock the bootloader and root the device:
If you go the unlock/root route I would recommend flashing a custom radio.img file such http://forum.xda-developers.com/showthread.php?t=1374077
If you need instructions on how to go the root method:
http://forum.xda-developers.com/showthread.php?t=1352413
In an emergency to un-root the device:
http://forum.xda-developers.com/showthread.php?t=1366806
Hope this helps.
Justin
Click to expand...
Click to collapse
I'm already rooted and running the XXIK6 radio. I'll try logging out and back in to see if that helps. Thanks
This happened to me the other day, was so annoying!
Although the blue bars do show whether it's connected to Google services etc, there must be more to it as I couldn't make any calls or anything like that. I went in and out of airplane mode, restarted the phone etc but nothing helped, so I just assumed it was something to do with my network and left it for a while and it sorted itself out in the end.
I have the stock phone. I forced it to see the network by going to Settings, Wireless & Networks, More, Mobile Networks, Network operators. This will force a scan to see what networks are available. Pick AT&T (assuming that who your provider), and it should turn on the Cell Service.
If it does not work, try going to an AT&T owned store and ask for a new Sim Card. (That is what I had to do.) They put it in with no questions, except for marveling at my wonderful SGN. No plan or feature changes happened.
For the Wifi, that is different. Go to Settings, Wireless & Networks, Wifi (and turn it on). You can re-scan for networks anytime. I had 11 networks in range, so it took some looking to find mine. You may need to re-enter the security settings several times to get it right. (Delete old settings by using "forget" below the network you select.) Once it works, it should keep on working with no further adjustments, at least mine does that.
When signals are seen, the grey icons will show blue as a signal strength. (I'm not sure they are accurate.)
Good luck.
All extremely overkill methods...
I used to get this sometimes on all of my Android devices. Simple way to sort it out and sign back in? Your data/wifi is still active - just open Google Talk, go to the list of contacts on it (not in a message, as in you've just signed in) and it'll connect and sync itself straight away... 10 second job, no need to pull out a battery, flash random things, or anything else.
^ this. I just was going to write the exact same thing. Just open up gtalk and you are golden.
El Daddy said:
^ this. I just was going to write the exact same thing. Just open up gtalk and you are golden.
Click to expand...
Click to collapse
Here! Here!
I was pretty shocked to see the suggested methods previous to Gtalk...
If anyone else knows a better way, please share!
Best method is to sort through the code and fix the problem, unless you are all on at&t (which you're not) which would suggest a network issue. However, I have used nearly every android device available...even a few I'm not very proud of. I have never had this issue. My point is Google talk may work and be helpful, but its not a solution/fix.
Justin
It's happened to me a couple of times so clearly not just AT & T nor even just the USA. I waited it out, next time I'll try the Google talk method (not sure if it'll work, Google Voice not currently available in Aus.
Clancy_s said:
It's happened to me a couple of times so clearly not just AT & T nor even just the USA. I waited it out, next time I'll try the Google talk method (not sure if it'll work, Google Voice not currently available in Aus.
Click to expand...
Click to collapse
Thanks everyone for the replies. I'm on O2 in the UK, so it isn't just a States issue as Clancy is experiencing it in Australia too.
I've narrowed it down today though. I've noticed that I only get grey bars when connected to WiFi, and sometimes even then I can't make/receive calls. Pretty much as soon as I disconnect the WiFi and get connected to the mobile network I get reconnected to Google's servers and the bars turn blue again. Weird.

No Access to Google Search, Play Store over LTE

Hey all,
I finally made the jump to the One M8 from my iPhone a few weeks ago, and I quickly unlocked, S-OFF'd, rooted, and flashed MaximusHD. I had to switch back to my iPhone for a couple of weeks for work reasons, and yesterday decided to switch back to the One. When I booted it up, I saw that an OTA was available for MaximusHD 7.1, so I installed it and realized that I was missing LTE and stuck on HSPA. A quick phone call to AT&T resolved my issue when I realized that it was simply a provisioning problem (since the 4S I had been using is LTE-less). Now for the strange part - after being on WiFi all day at home, I come to work and try to fire up the Google search app (while connected to LTE), no dice. The app throws a "Can't reach Google at the moment." So I fire up Chrome, and try google.com - after a painstaking few seconds, I get "Timed out". I navigated to a different site (CNN), just to test connectivity and voila! - the page loads immediately. I retried google.com, and the site still times out. Also, the Play Store has no connectivity over LTE, also throwing "Connection timed out." All other apps (Instagram, Speedtest, even GMaps/G-mail) work while on LTE. If I force the phone to drop to HSPA (by choosing GSM/WCDMA only in Mobile Network settings), then magically all the forementioned apps and google.com work properly. It seems that all the Google services are "blocked" while connected to LTE. So far I've tried:
- Airplane mode on/off
- Rebooting
- Clearing defaults and wiping all the application caches (as well as the Play frameworks)
- Factory resetting/Wipe Cache
- Flashing a different ROM (VenomOne) and starting fresh
- Confirmed that APN settings are correct (other sites other than google.com work fine)
- Deauthorized my phone in my Google account settings
- Created a new Google account
None of these worked. I also tethered my MacBook to the phone, and was able to access google.com via Safari perfectly fine while the phone was sharing it's LTE connection. I installed Firefox on the phone, and strangely google.com works fine as well. It seems as though any Google services that rely on my login fail to work on LTE, but work perfectly fine over HSPA. Google searches work, the GSearch app works fine, and the Play store loads immediately. Switch back to LTE, all other apps and sites load properly, Google services fail again (now including Sync).
Sorry for the lengthy post guys, but I'm out of ideas. I'm going to (unfortunately) flash the phone back to stock and see if that works, and if it doesn't, I'll drop by the AT&T store tomorrow and see if a new device makes a difference. It doesn't quite add up, unless its a weird provisioning problem. Hopefully you guys can help or might have an idea? Thanks!
Hey man, I'm jumping on board with you on this issue. I've been battling this same exact issue for the last month or so. I've literally tried everything in the book and can't seem to figure it out. Not hijacking your thread, but I was going to create a thread here as well since I'm out of ideas. Here's my experience, hopefully we can knock something out here to fix this plague of a problem.
I've flashed multiple different versions of firmware, multiple different ROMs, cleared every kind of cache you could imagine, etc. Often I can get the issue to disappear for a short while, but it always returns.
I did restore the phone to stock using the factory RUU. That actually did work for a short period of time, but then I started receiving a message that said "Restricted Access Changed - Data Service is Blocked".
That message led me to this site: Nexus 5 Restricted Access Changed Issue - Solved
After being 100% stock, I uninstalled updates for Google Play Services. That worked for 3 days. After 3 days, I connected to wifi for the first time, after I turned wifi off - no connection to the Play Store again.
That was last night. Flashed newest firmware (2.22.401.5) and Insert Coin 4.0.9 this morning... still no good. Google Search and the Play Store time out with "No Connection" messages.
The one thing I believe differs from me to you, is that HSPA+ (GSM/WCDMA) does not work either. I believe you said that worked for you?
Certain little things seem to randomly make it work for a short period of time. Once I flashed cache/dalvik and did a fastboot erase cache - magically worked after that. Though, that only lasted for a day or two.
Think I'm going to jump on Support Chat with AT&T to see if they can provide any help, though I doubt it. I'll update here as I go along so hopefully we can get this figured out. Sorry for the lengthy response.
Same issue, also from CT
Just responding to the OP, I am having the EXACT same issue as you with my Google Services not always connecting while I am on LTE. I wonder if it's a geographic thing as I am in Southeast CT Groton to be exactly although I have also had the same issues in Niantic at work. I also have AT&T service but my device is a HTC One M8 Developer edition. I sometimes can connect to Google services over LTE but it seems to be hit or miss. Services that I have been having trouble with include gouge search accessed through chrome, google now/voice search, Play store and Wallet. I have not had any issues streaming music over Google Play music, even when my other services were not functional over LTE for some reason. I have tried all the suggested trouble shooting steps such as uninstalling Google updates, clearing google play services cache and app data, verifying my date and time setting, etc. I even unlocked and rooted just to delete the hosts.txt file as was suggested in the system/etc folder. So far nothing I have done has completely fixed my LTE issue, it was the exact same behavior on kk 4.4.3 and after I applied the kk 4.4.4 OTA update. I have not tried S-off or installing any custom ROMs. As I type this my Google services ARE working over LTE but I'm not expecting that to remain constant based on past experiences.
trailrunnerx said:
Just responding to the OP, I am having the EXACT same issue as you with my Google Services not always connecting while I am on LTE. I wonder if it's a geographic thing as I am in Southeast CT Groton to be exactly although I have also had the same issues in Niantic at work. I also have AT&T service but my device is a HTC One M8 Developer edition. I sometimes can connect to Google services over LTE but it seems to be hit or miss. Services that I have been having trouble with include gouge search accessed through chrome, google now/voice search, Play store and Wallet. I have not had any issues streaming music over Google Play music, even when my other services were not functional over LTE for some reason. I have tried all the suggested trouble shooting steps such as uninstalling Google updates, clearing google play services cache and app data, verifying my date and time setting, etc. I even unlocked and rooted just to delete the hosts.txt file as was suggested in the system/etc folder. So far nothing I have done has completely fixed my LTE issue, it was the exact same behavior on kk 4.4.3 and after I applied the kk 4.4.4 OTA update. I have not tried S-off or installing any custom ROMs. As I type this my Google services ARE working over LTE but I'm not expecting that to remain constant based on past experiences.
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Did you contacted your carrier about this LTE and Google services issues? Cause I can use all Google services on LTE. Its kinda a bummer that you cant use something that you are paying for tho.
Poslano z mojega HTC One_M8 z uporabo Tapatalk
This guy has the same issue: http://forum.xda-developers.com/att-htc-one-m8/help/lte-connection-issues-3-28-401-7-t2913168
He thought it was caused by flashing firmware. But based on your experience, it might just be a carrier issue.

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