Need help charging problem - Desire HD Q&A, Help & Troubleshooting

when i connect the normal charger to the phone, the charging light appears and the phone does not charges! on USB to laptop its ok, the phone charges , but on normal charger it does not charge...
any ideas???

I'd say the problem's most probably with the charger. Try using a different one to see it the problem still persists.

but why does the charging light is on ? and the phone says it's charging... ?

OzGurKan said:
but why does the charging light is on ? and the phone says it's charging... ?
Click to expand...
Click to collapse
Its definitely a problem with the charger. One loose connection and it all goes hay wire!!
The light stays on because some current IS going through to the phone....

Yes, sounds like the charger.
As a side note, I have an external power pack, and if I plug it into the phone (power pack switched off), the charging icon appears - just on the DHD, not on other phones/ipods. I have learnt to live with this as a minor anomaly of the power pack, but just goes to show that the charging logic is not particularly clear

OzGurKan said:
but why does the charging light is on ? and the phone says it's charging... ?
Click to expand...
Click to collapse
dhussa said:
Its definitely a problem with the charger. One loose connection and it all goes hay wire!!
The light stays on because some current IS going through to the phone....
Click to expand...
Click to collapse
dhussa said it. The charging light might still be functioning because of some little current going through.. although that might not be enough to charge the phone.
Just try a different charger to ensure that we are thinking in the right direction. If the different charger works it'll eliminate the possibility that there's something wrong with your phone. (Although I doubt it since it is charging via USB.)

yeah...well i still hope it's a software bug :-s since a saw a similar thread and a good battery calibration might just be the cause
oh well...thx guys ...

Related

Charging Battery Problem HTC

I've tried and installed a few ROM's from this website and since today I can't seem to charge my HTC when the battery is running low.
Whenever i put it on Charge on the cable it won't show the charging icon on my phone and it doens't gain any energy.
This is what happens:
When i plug my phone to adapter the "ring" on the HTC touch diamond glows 3(!) times which means it charges it for aslong the ring glows (3 times). But after 3 glows it doens't glow anymore and which means it stops charging.
Also when the device is OFF and it stops charging after 3 times the ring glows (about 10 secs?) i can press the ON button and it charges it again for 10 seconds. The funny thing is that it also re-starts itself automatically every like .. 1-2 minutes and shuts off again.
Does anyone know why this happens? Please help
Thanks
have you tried replacing the cable, cradle or even the adapter? Check their contacts or pins carefully! Maybe you got dust particles in there.
Oh, does it get charged upon connection to your computer? Are you using the same cable?
kimo_ig said:
have you tried replacing the cable, cradle or even the adapter? Check their contacts or pins carefully! Maybe you got dust particles in there.
Oh, does it get charged upon connection to your computer? Are you using the same cable?
Click to expand...
Click to collapse
No it doensn't get charged when i connect it to the computer. And yes i tried several other cables and connected them to computer and adapter but still not charging.
I really don't know what to do
hey buddy if u r using htc diamond i m sure after changing the rom u wouldnt b able to charge from pc bcoz some cooks use a tweak which disables charging through pc...do one thing download advanced config 3.3 or 3.2 then go to power management u can find a option to enable or disable charging from pc....
harshang2007 said:
hey buddy if u r using htc diamond i m sure after changing the rom u wouldnt b able to charge from pc bcoz some cooks use a tweak which disables charging through pc...do one thing download advanced config 3.3 or 3.2 then go to power management u can find a option to enable or disable charging from pc....
Click to expand...
Click to collapse
I can't get my phone ON because the battery is out and i can't charge it because it won't let me.
What do i do?
YamaIB said:
I can't get my phone ON because the battery is out and i can't charge it because it won't let me.
What do i do?
Click to expand...
Click to collapse
When the phone is turned off put it in charge then turn on your phone,go to backlight options and there should be "When device is turned on,do not charge the battery when connected to the PC" untick this then re try
HELICOPTER88 said:
When the phone is turned off put it in charge then turn on your phone,go to backlight options and there should be "When device is turned on,do not charge the battery when connected to the PC" untick this then re try
Click to expand...
Click to collapse
Yep i done that, but my phone can't get charge from anywhere. Not from USB to PC and nor from just putting it in the adapter.
I'll tell what happens:
When i plug my phone to adapter the "ring" on the HTC touch diamond glows 3(!) times which means it charges it for aslong the ring glows (3 times). But after 3 glows it doens't glow anymore and which means it stops charging.
Also when the device is OFF and it stops charging after 3 times the ring glows (about 10 secs?) i can press the ON button and it charges it again for 10 seconds. The funny thing is that it also re-starts itself automatically every like .. 1-2 minutes and shuts off again.
It's a weird problem and I'm really stuck with this and don't know what to do. I'd prefer not paying 30$ to buy another battery if that's the problem. If anyone else has advice then PLEASE give them.
YamaIB said:
Yep i done that, but my phone can't get charge from anywhere. Not from USB to PC and nor from just putting it in the adapter.
I'll tell what happens:
When i plug my phone to adapter the "ring" on the HTC touch diamond glows 3(!) times which means it charges it for aslong the ring glows (3 times). But after 3 glows it doens't glow anymore and which means it stops charging.
Also when the device is OFF and it stops charging after 3 times the ring glows (about 10 secs?) i can press the ON button and it charges it again for 10 seconds. The funny thing is that it also re-starts itself automatically every like .. 1-2 minutes and shuts off again.
It's a weird problem and I'm really stuck with this and don't know what to do. I'd prefer not paying 30$ to buy another battery if that's the problem. If anyone else has advice then PLEASE give them.
Click to expand...
Click to collapse
Maybe is the cable...a normal mini-usb cable is good..and i think you could buy one of them at a cheap price
Sent from my MSM using XDA App
HELICOPTER88 said:
Maybe is the cable...a normal mini-usb cable is good..and i think you could buy one of them at a cheap price
Sent from my MSM using XDA App
Click to expand...
Click to collapse
I've used short, long, medium cables, and I've also used different sort of adapters but nothing seems to work.
The only thing that COULD be it is either something wrong in the ROM or the battery.
First time i heard of this.
1) It wont charge from the adapter or the pc via usb
2) The charging led shows action for a short time then stops
When the phone is OFF it should charge regardless of what modifications have been done to the operating system since the OS is not active.
Have the phone inspected especially the mini usb port, i think its not just the battery.
It could be either the mini usb port or the battery or the charging circuit in the phone needs a part to be changed.
It looks like a hardware problem.
On the flipside, wherever you get the phone inspected bring the battery with you and see if it will charge on their universal chargers.
Most cellphone techinicians have a universal charger which will charge any battery even without the cellphone it was designed for.
See if it will fully charge and then insert it into the phone.
Now if the battery did charge fully and the phone doesnt have a hardware problem, then you can conclude that its the rom.
Go back to standard official rom from HTC and observe if its behaving normally.
But im betting there is a hardware problem.
Me either...
Sometimes i get the same problem, but i keep on trying to charge, acn then it do!!! you have to be persistent.... leave the phone pluged int AC over the night... try to remove the battery while charging... one time, it will start charging... THAT IS what happens to me... (after upgrading rom and spl)
Same Problem With my Orbit 2
I am having the same problem. Now my battery can be charged just with the universal portable charger. I take out my battery from Handset and plug it into Universal Charger. Actually my problem started after the uninstalling the Android Nand.
After that I tried different roms but problem is still there.

[Solved][Urgent] Wildfire Not Charging .. LED WORKING

Hey Guys Sorry for Making new topics in a Day
But Its really very urgent
My Wildfire isnt charging M using Genuine HTC Charger Genuine Battery and Rooted Htc wildfire
So its like ... I Put my phone in Charging i found the percentage of battery Decreases *WHILE CHARGING* so i cant charge my phone .... plzz Tell me what to doooooooooooooooooooo
Edit : .... Thanx a Lot guys for helping
Did you try charging on a computer through a USB Port? What happens then?
3xeno said:
Did you try charging on a computer through a USB Port? What happens then?
Click to expand...
Click to collapse
Same thing
But you get the Popup on connection, and the Charging Notification on the Status bar as well?
EDIT: Try this, Turn off your phone, Remove the battery, SIM, SDCard (ie: everything), Place for 10-15 minutes, then reassemble your phone and try again
3xeno said:
But you get the Popup on connection, and the Charging Notification on the Status bar as well?
Click to expand...
Click to collapse
Well Yaa .... in the Notification bar the battery animation is also der ... but dunno what is with my phone
EDIT >.. Lemme Try
I edited my message. Please try that.
3xeno said:
I edited my message. Please try that.
Click to expand...
Click to collapse
Ya ... LEmme Try that
Not working bro ((
It decreased again? Or stayed static? Remember - Charging (even 1%) takes time.
It seems something is broken. :/
3xeno said:
It decreased again? Or stayed static? Remember - Charging (even 1%) takes time.
It seems something is broken. :/
Click to expand...
Click to collapse
Ya again 26 to 25 sometimes it works sometimes not
Got another MicroUSB Cable? Try with that. If it still doesn't work, I would assume it to be a hardware issue.
3xeno said:
Got another MicroUSB Cable? Try with that. If it still doesn't work, I would assume it to be a hardware issue.
Click to expand...
Click to collapse
Thanx a ton it worked for me
EDIT : ... Lolz Being so technical person My Mind neva found this idea
I have same problem please help me too.. my phone is not charging now even when the charger s connected but red led light is glowing.. charge level is remaining static at 0%.. when I remove the charger phone gets switched off. Help me please..
Try another USB cable
Sent from my Wildfire using xda premium
I (probably) have the same problem.
Got an HTC Wildfire a few days ago. Didn't come with the original charger & cable.
The charger I got is 500mA. Problem is, it's barely charging and sometimes even discharging (while it's plugged in)
I've installed a couple of widgets to look into it (Battery Mix & CurrentWidget)
Battery Mix clearly shows the phone discharging while plugged in (as a graph), CurrentWidget says it's getting under 50mA (ranging from 15-45)
Right now it's off & charging. The battery was around 13% when I switched it off. Waited about 30 min, then turned it back on, it was at 42%.
I'm trying to exhaust all other options before I go out and get new hardware.
I'm wondering why the charger is only giving it <50mA and wondering if the problem lies with it, the battery, the cable or the phone itself.

charging issue

hi, i hav been facing charging prob, my does not charge whn its remain on rather drains batt more quick but it was charging whn i turn it off but slow. i thought its the issue of sense 5 so i degrade to sense 4+ viper 3.8 but it got worse. idrained my batt and than put to wall charge for whole night but the charging led kept blinking and than it disappeared than again i unpluged and plug the cable to phn than it starts blinking and than again blinking of led disappeared. i thought it will take time to become stable so i left it charge for whole night. in the morning led was disappeared and i tried to turning phn on but it did not respond. than i plug it to pc and it started blinking without disappearing of led. i left it for the whole day to charge but the led didnt turned to green due curiosity i turned phn on and batt lvl showed 20% ......so plzz any 1 tell me wht can be the solution of the problem plzzzzzzzz:crying::crying::crying:
You probably have a dead battery...Someone who has seen this problem before could confirm.
The way you write is pretty hard to read, so you might wait a while until someone does confirm this .
1. Never charge the phone for the whole night.
2. I had the same problem. I changed my charger and now, it is perfectly charging. Try it.
Anish Shah said:
1. Never charge the phone for the whole night.
2. I had the same problem. I changed my charger and now, it is perfectly charging. Try it.
Click to expand...
Click to collapse
thanx for suggestion, how much do i hav to pay for a new charger??
But you said you left it to charge via USB cable on your PC and it didn't charge properly. If you used the same USB cable with the charger, then the cable might be to blame. You should try a friends cable before buying a new charger.
If the charger does not work with the same USB cable you used to connect to the PC, your battery is most probably dead.
Anish Shah said:
1. Never charge the phone for the whole night.
2. I had the same problem. I changed my charger and now, it is perfectly charging. Try it.
Click to expand...
Click to collapse
Charging all night isn't an issue.
The battery will charge to 100% then drop to 95% and back up, will cause no damage.
Also smaller and often charges are better for the battery as it slows the formation of crystals so the battery holds its capacity longer.
Sent from my HTC One X using xda app-developers app
unikulkiss said:
But you said you left it to charge via USB cable on your PC and it didn't charge properly. If you used the same USB cable with the charger, then the cable might be to blame. You should try a friends cable before buying a new charger.
If the charger does not work with the same USB cable you used to connect to the PC, your battery is most probably dead.
Click to expand...
Click to collapse
using different cable phn is getting charge but the charging speed is very slow, in 6 hrs it has charged only 64% and dont know wht to blame batt or charger???
solidsnakecod4 said:
using different cable phn is getting charge but the charging speed is very slow, in 6 hrs it has charged only 64% and dont know wht to blame batt or charger???
Click to expand...
Click to collapse
If you have used 2 different cables to charge and none worked properly, that is probably too big of a coincidence. Your phone has something broken; it's either the battery or the charging circuit in the phone. You should take it to a specialized phone service to see what's wrong. They will also try charging it before disassembling, and if there's nothing wrong with the phone, they probably won't even charge you anything.
If indeed they have to disassemble it, you should ask them if there will be any visible differences once they assemble is back. I had a cracked digitizer on my old One X and took it to service and replaced the display+digitizer(they come together) and, although the screen was new, it did not fit as snugly as before, so you could see light leaking out the side margins of the display.
They probably had many of these phones under repair and should know if this will be the case with your phone.
unikulkiss said:
If you have used 2 different cables to charge and none worked properly, that is probably too big of a coincidence. Your phone has something broken; it's either the battery or the charging circuit in the phone. You should take it to a specialized phone service to see what's wrong. They will also try charging it before disassembling, and if there's nothing wrong with the phone, they probably won't even charge you anything.
If indeed they have to disassemble it, you should ask them if there will be any visible differences once they assemble is back. I had a cracked digitizer on my old One X and took it to service and replaced the display+digitizer(they come together) and, although the screen was new, it did not fit as snugly as before, so you could see light leaking out the side margins of the display.
They probably had many of these phones under repair and should know if this will be the case with your phone.
Click to expand...
Click to collapse
thnx bro, my phn is fully charged now but ill be visiting service center..
You can use/try every USB charger and cable you have in your house, I also charge my HOX with my iPad charger (only different cable ) no porblem at all. And it's no problem to charge your phone the whole night.

[Q] Battery problem

Hello guys
The problem is during charging after few minutes my battery stops charging with exclamation mark on battery sign and red light starts blinking.When we unplug charging and plug it back the phone starts charging but the same problem occurs within few minutes. This problem is happening 2nd time the 1st time care solved my problem,also my phone is now rooted.Plz help me to fix this.
Also sry for my bad english :good:
have you tried
you do not mention have you tried a different usb cable? are you charging by computer usb port or wall plug in? try the wall if using computer port.
Tusharhotc said:
Hello guys
The problem is during charging after few minutes my battery stops charging with exclamation mark on battery sign and red light starts blinking.When we unplug charging and plug it back the phone starts charging but the same problem occurs within few minutes. This problem is happening 2nd time the 1st time care solved my problem,also my phone is now rooted.Plz help me to fix this.
Also sry for my bad english :good:
Click to expand...
Click to collapse
I Am using wall charger of my phone..I also tried other chargers but same problem occurs
[email protected] said:
you do not mention have you tried a different usb cable? are you charging by computer usb port or wall plug in? try the wall if using computer port.
Click to expand...
Click to collapse
I Am using wall charger of my phone..I also tried other chargers but same problem occurs
same problem
same problem is coming in front of me...my phone is 3 months old.....it shows grey battery and orange led starts blinking after every 2 minutes and charging stops with exclamation mark on battery..i already talk to executive,he ask to reset....after reset led is not blinking but still charging is very slow like 12%/hr.......please help is any other way is there
abhi2 said:
same problem is coming in front of me...my phone is 3 months old.....it shows grey battery and orange led starts blinking after every 2 minutes and charging stops with exclamation mark on battery..i already talk to executive,he ask to reset....after reset led is not blinking but still charging is very slow like 12%/hr.......please help is any other way is there
Click to expand...
Click to collapse
Yeah i didnt even got the solution yet .But i notice that problem doesn't occur when charging through pc but it charges slowly.I also tried factory reset and even battery calliberation but nothing happened.i will take my phone to care...
HTC desire 816, ! mark while charging.
Experiencing same issue. Tried different charger, no help.
I dont prefer pc charging as its slow and phone discharges quickly.
Any workaround or any solution?
Sounds like some fault in the battery circuit that is limiting charging current. I think a PC uses anywhere from 100 mA to 500 mA but a charger or USB port wired to AC outlet can use 1 A or more. I wonder if advanced wiping of cache and formatting internal data would reset it?
are you using Customized ROM or Stock..?
Did you ever figure out a solution to this issue? My phone is doing this exact same thing and it's super irritating.
I bought a new battery to try replacing it and see if that helps, but I am not a phone tech and don't know about taking the back off of this phone to replace the battery. Hoping someone might have a different solution or at least tell me that changing the battery will in fact help (and then I'll go to the trouble of doing it).
ETA: My phone hasn't been rooted or anything. Was working completely fine. Still works fine except for this charging issue.
It's not that hard to remove the back cover. The plastic is very durable so you can't really break anything. I think there is a youtube video and a few descriptions here on xda. Basically you start @ the SDcard slot using some sort of pry tool to pop the plastic cover off as you go around the phone. Just beware that they use a lot of sticky tape on the bottom half of the phone so it takes a bit more effort to get the cover off. I used old credit cards for my pry tool. Some cut up into strips and other time a whole card to break the sticky tape connection.
Charging Problem
i am having same issue since last day....
i tried full wipe and installed a new ROM and it still having the same issue....
i m out of warranty and any way to fix this issue other than HTC official service..?
I have the same problem. Did anyone find a solution? Would a battery replacement solve this frustrating problem?

Despite replacing USB power board & Sim/Microsd holder still cannot get charge

Hi guys
Just cannot seem to get the thing to charge.
Tried different charger/usb cable. Got completely new USB power board. Sometimes the battery icon comes up on the screen when i turn it on of just a battery with a bit of low red at the bottom of it. It won't turn on. Theres not even a charging beacon light on top of the phone to indicate charge.
What does this usually show? Bricked phone, bad motherboard or bad battery?
Cheers.
MartK87 said:
Hi guys
Just cannot seem to get the thing to charge.
Tried different charger/usb cable. Got completely new USB power board. Sometimes the battery icon comes up on the screen when i turn it on of just a battery with a bit of low red at the bottom of it. It won't turn on. Theres not even a charging beacon light on top of the phone to indicate charge.
What does this usually show? Bricked phone, bad motherboard or bad battery?
Cheers.
Click to expand...
Click to collapse
Is the error that comes to screen
"USB not supported"?
not getting any error mate. It is totally dead.
I did buy a new battery which had 4% life left. Not enough to copy 64GB data to an SD card.
It seems it must be the main board which is damaged. I have replaced the power board and the middle ribbon cable. This has to be a mobo issue unless u can think of anything else?
MartK87 said:
not getting any error mate. It is totally dead.
I did buy a new battery which had 4% life left. Not enough to copy 64GB data to an SD card.
It seems it must be the main board which is damaged. I have replaced the power board and the middle ribbon cable. This has to be a mobo issue unless u can think of anything else?
Click to expand...
Click to collapse
I still don't think that's mobo issue. Try this before you intend to replace your mobo.
Plug in charging using any charger other than wall charger. Use a power bank or anything and when the battery icon shows up that you described in first post(the red icon) leave it there as it is and let it charge over night. Try powering up in the morning.
sbetatester said:
I still don't think that's mobo issue. Try this before you intend to replace your mobo.
Plug in charging using any charger other than wall charger. Use a power bank or anything and when the battery icon shows up that you described in first post(the red icon) leave it there as it is and let it charge over night. Try powering up in the morning.
Click to expand...
Click to collapse
I will be sure to do that and let you know once done thanks
I dont get any icon on the screen when I plug a charger in. Even the powerbank... When i plug that in I get no beacon light on the top of the phone to indicate charge and also no icon on the phone screen. The phone never gets hot when it charges and the charging device never gets hot. Stone cold both of them.
What do you reckon?
MartK87 said:
I will be sure to do that and let you know once done thanks
I dont get any icon on the screen when I plug a charger in. Even the powerbank... When i plug that in I get no beacon light on the top of the phone to indicate charge and also no icon on the phone screen. The phone never gets hot when it charges and the charging device never gets hot. Stone cold both of them.
What do you reckon?
Click to expand...
Click to collapse
I think your phone needs a doctor ?. Take him to the hospital (service center). Last resort before going to service center is take the battery out and charge it using one of those battery charger.
sbetatester said:
I think your phone needs a doctor . Take him to the hospital (service center). Last resort before going to service center is take the battery out and charge it using one of those battery charger.
Click to expand...
Click to collapse
haha yes...
The annoyance is though its not the normal kind of battery you come across...
Take a look here: https://i.ebayimg.com/images/g/ScMAAOSwVm5Y-v50/s-l300.jpg
It has a strange connector on it. one of which I have never seen before.
How do i find service centres located in Australia?
Many thanks again
MartK87 said:
haha yes...
The annoyance is though its not the normal kind of battery you come across...
Take a look here: https://i.ebayimg.com/images/g/ScMAAOSwVm5Y-v50/s-l300.jpg
It has a strange connector on it. one of which I have never seen before.?
Click to expand...
Click to collapse
Yes, its strange indeed however my battery charger is one with wires so i don't need to worry about connectors.
MartK87 said:
How do i find service centres located in Australia
Many thanks again
Click to expand...
Click to collapse
https://www.asus.com/au/support/Service-Center/Australia
I think this url might help if you haven't tried it yet. :good:

Categories

Resources